How do I make a warranty claim for my Smoke N Grill?

To obtain a refund or replacement under warranty, call 1-800-527-0717 to receive a Return Authorization Number and further instructions — a sales receipt will be required as proof of purchase. The Brinkmann Corporation will not be responsible for smokers returned without a valid Return Authorization Number. Note that the warranty does not cover damage from normal wear, rust, misuse, poor maintenance, or surface scratches and heat damage to the finish. (Page 2)