Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using AskManual (askmanual.ai), you agree to be bound by these Terms of Service. If you do not agree, do not use the site.

2. Description of Service

AskManual provides AI-powered answers to product questions based on publicly available product manuals. The service includes AI-generated answers sourced from product manual content, pre-generated FAQ pages derived from manual content, an AI chat interface for asking product-specific questions, and a public API for programmatic access to product data.

3. Disclaimers and Limitation of Liability

3.1 Information Accuracy

AskManual provides information derived from product manuals using artificial intelligence. This information is provided "as is" without warranty of any kind, express or implied.

  • AI-generated answers may contain errors, omissions, or inaccuracies
  • Answers should be verified against the original product manual before relying on them
  • AskManual does not guarantee the completeness, accuracy, or currentness of any information
  • Manual content may be outdated if the manufacturer has released updated versions

3.2 Not a Substitute for Professional Advice

AskManual is not a substitute for reading the complete product manual, contacting the product manufacturer's official support, consulting a qualified professional (electrician, plumber, technician, etc.), or following local building codes, regulations, or safety standards.

3.3 Product Safety

IMPORTANT: AskManual does not provide safety advice.

For questions involving electrical safety, gas appliances, water damage, chemical handling, fire risk, structural modifications, medical devices, or child safety — always consult the original manual and/or a qualified professional.

AskManual expressly disclaims any liability for injury, damage, or loss resulting from reliance on information provided through the service.

3.4 Limitation of Liability

To the maximum extent permitted by law, AskManual, its owners, operators, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service, any errors or inaccuracies in the content, any actions taken based on information provided by the service, or any unauthorized access to or alteration of your data.

4. Manual Content and Copyright

AskManual's content is derived from product manuals that are freely distributed by manufacturers for consumer use. We transform this content into structured, searchable formats to improve accessibility.

AskManual respects the intellectual property rights of manufacturers. If you are a copyright holder and believe your content has been used in a way that infringes your rights, please contact us at legal@askmanual.ai with a DMCA takedown request.

Manufacturers who wish to have their product manuals removed from AskManual may contact us at legal@askmanual.ai. We will process removal requests within 30 days.

5. User Conduct

You agree not to use the service for any unlawful purpose, attempt to gain unauthorized access to the service or its systems, scrape or extract data in a manner that exceeds reasonable use or violates rate limits, or interfere with or disrupt the service.

6. AI Chat Usage

Questions submitted through the AI chat may be used to improve the quality of answers, aggregated anonymously to identify common questions, and used to generate new Q&A content pages without personally identifiable information. Do not submit personally identifiable information or sensitive data through the chat interface.

7. API Terms

The AskManual API is provided for programmatic access to product data. Users of the API agree to respect rate limits, provide attribution when displaying AskManual data, and not resell raw API data without a commercial license.

The structured data provided through the API (including Q&A pairs, product metadata, and manual summaries) is the intellectual property of AskManual. The underlying manual content remains the property of the respective manufacturers.

8. Advertising

AskManual displays third-party advertisements. We are not responsible for the content of advertisements or the products/services advertised. Ad placement does not constitute endorsement.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance.

10. Contact

For questions about these terms, contact us at legal@askmanual.ai.