What should I do if I'm unable to print?

First, make sure the power cord connections are secure and the printer is powered on (the Power button should be lit). If using USB, verify the USB connections are secure; if using wireless, confirm the wireless connection is working. If problems persist, visit www.hp.com/go/tools to download free diagnostic utilities that can help fix common printer problems.

Have a follow-up question?

Answers from the official manual.

Common questions