What should I do if my HP OfficeJet 3830 is not printing correctly?
First, make sure you have installed the latest HP Smart app or printer software from 123.hp.com. If using a USB cable, ensure it is securely connected and the printer is set as the default printer. If using a wireless connection, confirm the printer is connected to the same network as the device you are printing from. Windows users can also visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems.
From the official HP Officejet 3830 All-in-One Printer manual, page 2
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