Where can I find troubleshooting tools and additional support for the HP OfficeJet Pro 6960?

You can visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to videos. Support options like chat and forums are also accessible from this website. Windows users can also download the HP Print and Scan Doctor tool from www.hp.com/go/tools for troubleshooting. (Pages 1, 3)

From the official HP Officejet Pro 6960 All-in-One Printer manual, page 1

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