Oral B Why Wont MY Electric Toothbrush Hold A Charge
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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat should I do if my Oral-B toothbrush doesn't last for the normal usage time?
Refer to tips like ensuring proper off mode and correct charging duration (16 hours for Vitality, PRO 500; 22 hours for others). Use the two-year manufacturer's warranty if issues persist.
Why might my Oral-B toothbrush not switch on after leaving it on a charger?
Ensure it is switched off properly before charging; this can be difficult on some models like Vitality, Kids, and PRO 500. If unsure, charge for 30 minutes then try turning the brush on.
How do I access Oral-B's repair service?
Navigate to their Online Repair Service where you can input your toothbrush details and arrange shipping with a prepaid label. You will need a receipt copy for this process.
What steps should I follow if my Oral-B charging light isn't working?
The blinking green light starts within 15 minutes of placing the brush on the charger, even after full battery drain during brushing. Ensure complete charge by following recommended durations.
Does a metal surface affect my Oral-B toothbrush charging?
Yes, avoid using metal surfaces when charging your Oral-B toothbrush as they can interfere with the charging process and prevent proper battery replenishment.
How long should I expect a full charge on my Oral B toothbrush to last?
Depending on usage, the charged battery should provide up to 5-12 days of brushing (brushing twice daily for 2 minutes each session).