Sharper Image 1016966 Power Boost Deep Tissue Wireless

Can I clean the massager during charging?

No, you must remove the massager from the charging stand before cleaning it with a soft, damp cloth using non-abrasive cleaners. Do not submerge or expose to water.

How often should I charge the massager when not in use?

It is recommended to charge the unit once a month for better overall battery life, even if it's not being used frequently.

What happens after 30 days under warranty service?

Within 30 days of purchase, return your product to your place of purchase for immediate replacement. After 30 days but before the end of the 1-year warranty period, you must contact shopempower.com for a return authorization.

How do I clean the massager?

After each use, wipe the massager with a soft, damp cloth using non-abrasive cleaners. If necessary, use sterilizers but do not immerse in any water or liquids.

What conditions should I avoid storing my massager in?

Avoid storing the product in places with high heat and humidity. Keep it away from direct sunlight for long periods of time, and use a cool, dry place instead.

How do I charge the massager?

Set the unit into the charging stand and plug it into a wall socket. A red LED light will turn on to indicate that the device is charging correctly, which should take about 2.5 hours. When fully charged, the LED light will turn green.