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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow should I clean the TV?
Clean only with a dry cloth. You should unplug the power cord before cleaning your TV to avoid electric shock.
What should I do if water or liquid penetrates into the TV?
Unplug the power cord immediately and contact your dealer. Continued use of the TV in this condition may result in fire or electric shock.
What should I do if there is a picture but no sound coming from the TV?
First, press the VOLUME UP button on the remote to display the volume slider. Then press the MUTE button until the volume slider is blue, indicating that the volume is on. If sound is still absent, press MENU > Audio and verify that the TV Speakers setting is On.
How do I return to the Guided Setup app if I skip a step during initial setup?
Press MENU > Guided Setup, select a type of setup, and press OK to display the Guided Setup app. The Guided Setup allows you to reconfigure your TV settings at any time.
What should I do if my TV displays 'No Signal'?
Verify that all devices connected to the TV are powered on. Then press the INPUT button on the remote and use the Arrow buttons to select the input to which your device is connected (TV, HDMI-1, HDMI-2, or COMP).
How do I fix black or gray bars appearing on the top, bottom, or sides of the screen?
Some television channels add black bars to the picture. Press the WIDE button on the remote until the picture fills the screen and press OK. You can also refer to your connected device's User Guide to adjust device video settings.
Full Manual
20 pages
Television Antenna Connection Protection
Ground Clamp Antenna Lead In Wire Antenna Discharge Unit (NEC Section 810-20) Grounding Conductors (NEC Section 810-21) Ground Clamps Power Service Grounding Electrode System (NEC ART 250, part H) Electric Service EquipmentDo you have questions? Find answers at Find help with:
Support.Vizio.Com
You can also contact our award-winning support team at: Hours of Operation:Monday - Friday: 7 AM TO 11 PM (CST) Saturday - Sunday: 9 AM TO 6 PM (CST) Live chat support available Phone: Email: (877) 698-4946 (toll-free) techsupport@VIZIO.com Se habla Español • Nous parlons Français
Click the Download link of the User Manual for your language. Save it onto your computer. 0DQXDOVDUH3')ȴOHV+Hos9Ζ=Ζ2UhgxfhSdshuZdvwhE\Grzqordglqj
the entire User Manual for your TV. 8VlqjDFrpsxwhuJrWrVxssruw9Ζ=Ζ2FrpDqg
click Search. 6WDUWW\SLQJ\RXU79ȇVPRGHOQXPEHULQWKH VHDUFKȴHOGDQGVHOHFW\RXUPRGHOIURPWKHOLVW 1 2 Download The Full User Manual
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Package Contents
This Quick Start Guide Remote Control with BatteriesVizio Led Hdtv
Power Cable 4 x M4 32 mm Phillips Screws TV StandsInput
Exit
Guide
Back
1 4 7Wide
Menu
Ok
Vol
Vol
Ch
Ch
3 6 9 — 2 5 8 0Input
Exit
Guide
Back
1 4 7Wide
Menu
Ok
Vol
Vol
Ch
Ch
3 6 9 — 2 5 8 0Input
Change the currently-displayed input.Guide
Display the info window.Back
Go to the previous on-screen menu.Ok
Select the highlighted menu option.Exit
Close the on-screen menu.Wide
Change the display mode.Mute
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Power
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Arrow
Navigate the on-screen menu.Menu
Display the on-screen menu.V Button
Open the USB media player.Number Pad
Manually enter a channel.Volume Up/Down
Increase or decrease the audio loudness.Last
Return to the channel last viewed.Dash
Use with the number pad to manually enter a digital sub-channel. (For example, 18-4Ru
Using The Remote
Channel Up/Down
Change the channel.1
Installing The Base
3ODFHWKH79VFUHHQGRZQRQDFOHDQȵDWVXUIDFHTo prevent scratches or damage to the screen, place the TV on a soft surface such as a blanket.
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Secure each stand to the TV ZLWKWZR0ɋPP3KLOOLSVVFUHZVLQFOXGHGΖQVHUWWKHVFUHZVLQWRWKH back of the TV and tighten them using a Phillips screwdriver. :KHQ\RXDUHȴQLVKHGSODFHWKH79RQDVWDEOHOHYHOVXUIDFH 2Connecting Your Devices
Back Of Tv
Match colored connectors to colored ports. Red White Yellow Red White Red Blue Green Connect all of your GHYLFHVȴUVW Choose ONE connection type for each device.First-Time Set-Up
1Game Consoles Blu-ray™ or DVD Players Cable or Satellite Boxes Commonly-Connected Devices:
Best
Hdmi Cable*
• Digital
• Hd Audio
Good
Av Cable*
• Analog
• Stereo Audio
Better
Component Cable*
• Analog
• Stereo Audio
Match colored connectors to colored ports.Better
Coaxial Cable*
• Analog
• Stereo Audio
Match colored connectors to colored ports. ** Maximum resolution.2 Remove the battery cover by pressing gently on the logo and sliding away from the remote. Insert the included batteries. Gently slide the battery cover back into place. 3 Connect the power cord to the back of the TV. 7KHȵDWHGJHRIWKHFRQQHFWRUJRHVWRZDUGWKH inside of the TV. Plug the power cord into an electrical outlet.
5 4 Choose your mode. Select Store Demo for in-store display. Select Home Use for in-home use. Seleccione "Home Use" por Modo de Casa o "Store Demo" por Demostración de Tienda. Choisissez "Home Use" pour Mode Domicile ou "Store Demo" pour Démonstration de Magasin. Store Demo Home Use If you need help, skipped a step, or would like to go back to the Guided Setup, see the Help Topics page. Turn the TV on by pressing the POWER button on the remote. The Guided Setup app is displayed. Use the Arrow buttons on the remote to select Home Use and press OK. Use the Arrow buttons on the remote to select your preferred language and press OK. Follow the on-screen instructions to complete the First-Time Setup.
Help Topics
How do I return to the Guided Setup app? • Press MENU > Guided Setup. Select a type of setup and press OK. The Guided Setup app appears. • To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults. Select Reset. Remember that all of your settings will be lost. There is a picture, but there is no sound. • Press the VOLUME UP button on the remote. The volume slider appears. • Press the MUTE button on the remote until the volume slider is blue, indicating that the volume is On. • Press MENU > Audio. Verify that the TV Speakers setting is On. The TV displays “No Signal.” • Verify that all devices connected to the TV are powered on. • Press the INPUT button on the remote and use the Arrow buttons to select the input to which your device is connected (TV, HDMI-1, HDMI-2, or COMP). There are black/ gray bars on the top/bottom/sides of the screen. • Some television channels add black bars to the picture. • Press the WIDEEXWWRQRQWKHUHPRWHXQWLOWKHSLFWXUHȴOOVWKHVFUHHQDQG press OK. • Refer to your connected device’s User Guide to adjust device video settings. The TV does not power on. • Verify that the power cord is securely connected to the AC socket on the TV and to a working electrical outlet. • Press the POWER button on the remote. If this does not power the TV on, press the POWER button on the TV. • If the TV still does not power onSOXJWKH79SRZHUFRUGLQWRDGLHUHQWHOHFWULFDORXWOHWTake a moment to register your product at vizio.com/product-registration
Register Your Vizio Product Now
Customized Support Get assistance quickly with your information on hand.1HzvDqg2Huv
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Safety and Satisfaction 6WD\XSWRGDWHZLWKLPSRUWDQWSURGXFWXSGDWHVDQGQRWLȴFDWLRQV Why register?7KLVIWKLJKVSHHG+'0ΖpFDEOHLVLGHDOIRU+'79V6XSSRUWLQJSDQGN[N8OWUD+LJK'HȴQLWLRQUHVROXWLRQV the E-Series HDMI cable provides picture-perfect HD video, 3D, and superior audio, all at up to 18 Gbps. This all-in-one cable also supports advanced 7.1 surround sound and Audio Return Channel, eliminating the need for additional cables. Available at www.VIZIO.com This Product Sold Separately
Vizio 8 Ft. High-Speed Hdmi® Cable – E-Series
Vizio Recommends
Legal / Compliance
On Parts And Labor
Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a SHULRGRIRQH\HDURIQRQFRPPHUFLDOXVDJHDQGQLQHW\GD\VRIFRPPHUFLDOXVHΖID3URGXFWFRYHUHGE\WKLVZDUUDQW\ is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion. To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.com or via phone at 877 MY VIZIO IURP$0WR300RQGD\WKURXJK)ULGD\DQG$0WR306DWXUGD\DQG6XQGD\&67RUYLVLW www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period. Parts and Labor 7KHUHZLOOEHQRFKDUJHIRUSDUWVRUODERUGXULQJWKHZDUUDQW\SHULRG5HSODFHPHQWSDUWVDQG3URGXFWVPD\EHQHZRUUHFHUWLȴHG at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original ZDUUDQW\RUIRUQLQHW\GD\VIURPZDUUDQW\VHUYLFHRUUHSODFHPHQWZKLFKHYHULVJUHDWHU Type of Service Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORESending Any Product To A Vizio Service Center For Warranty Service.
Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or packaging that DRUGVDQHTXDOGHJUHHRISURWHFWLRQ9Ζ=Ζ27HFKQLFDO6XSSRUWZLOOSURYLGHLQVWUXFWLRQVIRUSDFNLQJDQGVKLSSLQJWKHFRYHUHG Product to the VIZIO service center. Limitations and Exclusions VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages IURPVKLSSLQJDFWVRI*RGDQ\W\SHRIFXVWRPHUPLVXVHPRGLȴFDWLRQVRUDGMXVWPHQWVDVZHOODVLQVWDOODWLRQDQGVHWXSLVVXHV or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.Check Www.Vizio.Com For The Most Current Version.
Personal Data If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored WR\RXFRQȴJXUHGDVRULJLQDOO\SXUFKDVHGUsa
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Image(s) under license from Shutterstock.com.One-Year Limited Warranty On Parts And Labor
Covers units purchased as new in Canada VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period RIRQH\HDURIQRQFRPPHUFLDOXVDJHDQGQLQHW\GD\VRIFRPPHUFLDOXVHΖID3URGXFWFRYHUHGE\WKLVZDUUDQW\LVGHWHUPLQHG to be defective, within the warranty period, authorized for sale in Canada and from an authorized Canadian reseller, VIZIO will repair, replace or refund the unit at its sole option and discretion. VIZIO reserves the right to dispatch In-Home Service subject to availability or provide other service type options. To obtain warranty service, contact VIZIO Technical Support via email: techsupport@VIZIO.com or via phone at 877 MY VIZIO IURP$0WR300RQGD\WKURXJK)ULGD\DQG$0WR306DWXUGD\DQG6XQGD\&67RUZZZYL]LR ca. Pre-authorization must be obtained before sending any product to a VIZIO service center. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period. Parts and Labor 7KHUHZLOOEHQRFKDUJHIRUSDUWVRUODERUGXULQJWKHZDUUDQW\SHULRG5HSODFHPHQWSDUWVDQGXQLWVPD\EHQHZRUUHFHUWLȴHGDW VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining portion of the original warranty RUIRUQLQHW\GD\VIURPZDUUDQW\VHUYLFHRUUHSODFHPHQWZKLFKHYHULVJUHDWHU Type of Service TV’s 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not include de-installation or re-installation of the product. In-Home Service is subject to availability. VIZIO will provide other service type options when in-home service is not available. TV’s under 32” must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. Pre-authorization is required before sending any unit in for warranty service. Product returns to VIZIO’s service center must utilize either the original carton/box and shipping material or packaging that DRUGVDQHTXDOGHJUHHRISURWHFWLRQ9Ζ=Ζ27HFKQLFDO6XSSRUWZLOOSURYLGHLQVWUXFWLRQVIRUSDFNLQJDQGVKLSSLQJWKHFRYHUHG Product to the VIZIO service center. Limitations and Exclusions VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages IURPVKLSSLQJDFWVRI*RGDQ\W\SHRIFXVWRPHUPLVXVHPRGLȴFDWLRQVRUDGMXVWPHQWVDVZHOODVLQVWDOODWLRQDQGVHWXSLVVXHV or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOST CURRENT VERSION. Personal Data If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored WR\RXFRQȴJXUHGDVRULJLQDOO\SXUFKDVHGNinety Day Limited Warranty On Parts And Labor
Covers units purchased and currently located in Canada. IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS PROVIDED TO THE CUSTOMER AS A WARRANTY REPLACEMENT, THE WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH A REPLACEMENT UNIT IS WARRANTED FOR THE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL WARRANTY (AS SPECIFIED BY THE 25Ζ*Ζ1$/:$55$17<'2&80(17$7Ζ21$1''(5Ζ9(')5207+(25Ζ*Ζ1$/385&+$6('$7(257+(:$55$17<3(5Ζ2'63(&Ζ)Ζ('+(5(Ζ1$6'(5Ζ9(')5207+('$7(7+(5(3/$&(0(1781Ζ7Ζ65(&(Ζ9('
VIZIO provides a warranty to the original purchaser of its products against defects in materials and workmanship for a period of QLQHW\GD\VRIQRQFRPPHUFLDOXVHΖID3URGXFWFRYHUHGE\WKLVZDUUDQW\LVGHWHUPLQHGWREHGHIHFWLYHZLWKLQWKHZDUUDQW\ period, authorized for sale in Canada and from an authorized Canadian reseller, VIZIO will repair, replace or refund the unit at its sole option and discretion. VIZIO reserves the right to dispatch In-Home Service subject to availability or provide other service type options. To obtain warranty service, contact VIZIO Technical Support via email: techsupport@VIZIO.com or via phone at 877 MY VIZIO IURP$0WR300RQGD\WKURXJK)ULGD\DQG$0WR306DWXUGD\DQG6XQGD\&67RUYLVLWZZZ vizio.ca. Proof of purchase in the form of a purchase receipt or copy thereof is required. Parts and Labor 7KHUHZLOOEHQRFKDUJHIRUSDUWVRUODERUGXULQJWKHZDUUDQW\SHULRG5HSODFHPHQWSDUWVDQGXQLWVPD\EHQHZRUUHFHUWLȴHGDW VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining portion of the original warranty RUIRUQLQHW\GD\VIURPZDUUDQW\VHUYLFHRUUHSODFHPHQWZKLFKHYHULVODWHU Types of Service Units 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not include de-installation or re-installation of the product. However, in some cases, it may be necessary to send the unit to a VIZIO service center. VIZIO will cover the transportation charges to and from the same customer location. Units less than 32” must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. Pre-authorization is required before sending any unit in for service. Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a replacement box and material provided by VIZIO. VIZIO technical support will provide instructions for packing and shipping the unit to the VIZIO service center. Limitations and Exclusions VIZIO’s ninety-day limited warranty only covers defects in materials and workmanship. Items not covered include but are not limited to cosmetic damage, normal wear and tear, misuse, signal issues, power surges, and damages from shipping, acts of *RGDQ\VRUWRIFXVWRPHUPLVXVHLQVWDOODWLRQFXVWRPHUPRGLȴFDWLRQVDGMXVWPHQWVDQGVHWXSLVVXHV8QLWVZLWKXQUHDGDEOH or removed serial numbers, “image burn-in”, and routine maintenance are not covered. This warranty does not cover products sold “AS IS”, “CLEARANCE” or by a non-authorized reseller. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOSTCurrent Version.
Service and Parts InformationElectronic Spare Parts
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www.vizparts.comLimited Warranty - Canada
One-Year Limited Warranty On Parts And Labor
Covers units purchased as new in Mexico Only. VIZIO Sales & Marketing México S. de. R.L. de C.V. provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage or ninety days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO Sales & Marketing México S. de. R.L. de C.V. will either repair or replace the unit at its sole option and discretion.To obtain warranty service, contact VIZIO Sales & Marketing México S. de. R.L. de C.V. Technical Support via email: servicio@vizio.mx or via phone within Mexico toll free at or from outside of Mexico toll free at from AM to PM Monday through Friday CST or visit www.vizio.com.es/mx
Pre-authorization must be obtained before sending any product to a VIZIO Sales & Marketing México S. de. R.L. de C.V. service Center. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new or recertified at VIZIO Sales & Marketing México S. de. R.L. de C.V.'s option and sole discretion. Replacement parts and units are warranted for the remaining portion of the original warranty or for ninety days from warranty service or replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO Sales & Marketing México S. de. R.L. de C.V. service center to obtain warranty service. VIZIO Sales & Marketing México S. de. R.L. de C.V. is not responsible for transportation costs to the service center, but VIZIO Sales & Marketing México S. de. R.L. de C.V. will cover return shipping to the customer. Pre-authorization is required before sending any unit in for warranty service.
Product returns to VIZIO Sales & Marketing México S. de. R.L. de C.V.'s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Sales & Marketing México S. de. R.L. de C.V. Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO Sales & Marketing México S. de. R.L. de C.V. service center.
Limitations and Exclusions
VIZIO Sales & Marketing México S. de. R.L. de C.V.'s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments as well as installation and setup issues or any repairs attempted by anyone other than by a VIZIO Sales & Marketing México S. de. R.L. de C.V. authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold "AS IS", "FACTORY RECERTIFIED", or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO Sales & Marketing México S. de. R.L. de C.V.'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO Sales & Marketing México S. de. R.L. de C.V.'S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO Sales & Marketing México S. de. R.L. de C.V. SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF IN