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Waterdrop G2P600 Reverse Osmosis System
Water Filtration · 10 Q&As

Waterdrop G2P600 Reverse Osmosis System

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

10 total
1

How do I replace the filters in my Waterdrop G2p600 RO system?

To replace filters, first twist off the old filter counterclockwise. Insert the new filter into its corresponding hole with the arrow aligned to the empty circle before rotating it clockwise by 90 degrees for proper installation (Page 13). Afterward, reset the filter life indicator and flush the system as recommended.

2

How do I reset the filter life indicator after a replacement?

Press the Filter Life Reset button for five seconds until you hear a beep. Then, select the correct filter to reset and press again for another five seconds (Page 13). Release when you hear confirmation beeps.

3

What should I do if my RO faucet produces no water?

If there's no output from your RO faucet, check these items: replace any expired filters by verifying filter life indicators, ensure the feed water adapter and supply valve are open, confirm adequate water pressure between 14.5-87 PSI and verify tubing is not crimped or leaking (Page 23).

4

How do I remove a filter from my Waterdrop G2p600 RO system?

To remove a filter, twist it counterclockwise. For the CF filter, hold it with one hand while rotating with another to prevent dropping (Page 13).

5

What are the specifications of the Waterdrop G2p600 RO system?

The specs include a size of 17.3” * 5.9” * 14.0”, feed water pressure range from 14.5-87 psi, temperature between 41-100 °F, municipal tap water requirement, and max daily production rate at 400 GPD (Page 6).

6

How often should I replace the pre-sediment and carbon block filter in my system?

The Pre-sediment and Carbon Block Filter has a lifespan of 12 months or 1,100 gallons. Replace it when the indicator changes to purple and beeps twice (Page 9).

Show 4 more questions

What does an 'overworked reminder' mean for my RO system?

What should I do if my unit sounds unusually loud during operation?

How often should I perform routine maintenance on my RO system?

What steps are needed to install the RO system's tubing?

Full Manual

24 pages
Page 1
Waterdrop G2P600 Reverse Osmosis System manual — page 1

![image 1](B1YhAMTM1MS_images/imageFile1.png)

Find the installation video

![image 2](B1YhAMTM1MS_images/imageFile2.png)

####### Search “Waterdrop G2 undersink RO installation” on

#### Register 1-year manufacturer warranty*

####### Visit warranty.waterdropfilter.com and enter the product serial number:

Any questions, please contact us by Phone: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) or by Email: service@waterdropfilter.com

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Please refer to Limited Product Warranty on Page 16

    • Contents

    #### Installation Instructions

    Before Installation ··································································1 Parts List ··················································································2 Product Introduction ·······························································3 Installation Tips ·········································································4 Installation Steps ····································································5

  • Step 1: Install the Feed Water Adapter ···············································5

    • Page 2
    Waterdrop G2P600 Reverse Osmosis System manual — page 2

  • Step 2: Install the RO Faucet ····························································6
  • Step 3: Install the Drain Saddle ························································7
  • Step 4: Position the RO System Housing ············································7
  • Step 5: Connect Tubing ································································8
  • Step 6: Start up the System ···························································9

    • #### Owner’s Manual

    Display and Operation ·····························································10

  • Section 1: Working Mode Display ····················································10
  • Section 2: Filter Life Reminder ·······················································10
  • Section 3: Filter Replacement Guide ·················································11
  • Section 4: Malfunction Display ······································· ·············13

    • System Maintenance ·····························································13 Troubleshooting ····································································14 Limited Product Warranty ·······················································16

    Installation Instructions

    #### Before Installation

    Inspect the Package Open the box and take out the system housing, all the components and quickconnect fittings. Inspect them according to the parts list to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please do not proceed with the installation and contact Waterdrop by phone: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) or by Live chat: waterdropfilter.com. Identify and get familiar with all components for quick installation.

    Page 3
    Waterdrop G2P600 Reverse Osmosis System manual — page 3

    ###### Required Tools:

  • • Variable speed drill
  • • Drill bit: 1/4” (for the waste line), 1⅜” (for faucet hole)
  • • Adjustable wrench, pliers
  • • Screwdriver
  • • Utility knife or scissors
  • • Flashlight
  • • Towel

    • Specifications To achieve the optimal performance, it is highly recommended to use the system within the operational parameters.

    |Model|WD-G2-B / WD-G2-W| |---|---| |RO System Size (L*W*H)|17.3” * 5.9” * 14.0”| |Feed Water Pressure|14.5-87 psi / 0.1-0.6 MPa| |Feed Water Temperature|41-100 °F / 5–38 °C| |Feed Water Requirement|Municipal Tap Water| |Max Daily Production Rate|400 GPD| |Power Specification|Input 110~120V AC| |Power Specification|Output 24V DC|

    ######## NOTE:

    Page 4
    Waterdrop G2P600 Reverse Osmosis System manual — page 4

    • The max daily production rate is measured under 30 PSI dynamic feed water

    pressure and 77 °F water temperature.

    #### Parts List

    RO Faucet X 1 Set

    Feed Water Adapter 3/8” and 1/2”

    X 1 Set

    White 3/8” PE Tubing

    X 59”

    Preinstalled

    White 1/4” PE TubingDrain Saddle 1/4”

    X 1 Set

    X 59”

    Page 5
    Waterdrop G2P600 Reverse Osmosis System manual — page 5

    Lock Clip X 1 Set

    Teflon TapeRed 1/4” PE Tubing

    RO System

    X 59”

    X 4

    X 1

    #### Product Introduction

    The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation.

    Filter Life Reset Indicator

    Power IndicatorFiltering Indicator MRO Filter Life IndicatorCF Filter Life Indicator

    | | | |---|---| | | |

    Page 6
    Waterdrop G2P600 Reverse Osmosis System manual — page 6

    | | | |---|---| | | |

    Pre-sediment and Carbon Block Filter (CF)

    Multiple Reverse Osmosis Membrane Filter (MRO)

    Front

    Waste Water Port

    Input Water Port

    Top

    Filtered Water Port

    ![image 3](B1YhAMTM1MS_images/imageFile3.png)

    Kitchen Faucet

    RO Faucet

    Page 7
    Waterdrop G2P600 Reverse Osmosis System manual — page 7

    Filtered Water Tubing

    Feed Water Adapter

    Cold Hot Waste Water Tubing

    Input Water Tubing

    Power

    #### Installation Tips

    How to Use the Quick-Connect Fittings

    Mark for Full Insert

    | | |---| | |

    | | |---| | |

    Page 8
    Waterdrop G2P600 Reverse Osmosis System manual — page 8

    To connect:

  • • Push the tubing into the fitting until you reach the mark on the tubing. NOTE: If the tubing is not fully inserted, it will cause leakage.
  • • When the tubing is fully inserted, put the blue lock clip on the fitting. It will lock the tubing in place and prevent it from falling off.

  • Figure 1
  • Figure 2

    • Press

    Press

    Cut Cleanly and Squarely

    NOTE: If the tubing is too long, cut it to a suitable length with a sharp utility knife or scissors. Cut the tubing squarely and cleanly (Figure 1). Make sure the tubing is fully inserted (about 4/5”).

    Pull

    ###### To disconnect:

  • • Remove the blue lock clip from the fitting;
  • • Use your thumb and index finger to press down on the lock sleeve. Use your other hand to pull out the tube from the fitting (Figure 2). NOTE: Please do not pull out the tubing directly, or else it will damage the fitting and cause leakage.

    • Page 9
    Waterdrop G2P600 Reverse Osmosis System manual — page 9

    How to Drill a Hole into Your Sink or Countertop (Optional) NOTE: Please confirm if there is an existing hole available to install the RO faucet. If not, please drill a hole in accordance with the following steps. It’s highly recommended to watch the YouTube video “How to Drill Faucet Holes” for better understanding of the process. There is also a sticker for your reference to drill the hole. Remember to wear safety glasses to protect your eyes while drilling the faucet hole.

  • 1. Choose a diamond core bit for granite, and a carbide drill bit for stainless steel. Do not use a hammer drill on natural stone, glass or ceramic;
  • 2. Glue the sticker to your sink or countertop, and drill a hole referring to the size shown on the sticker (1⅜”);
  • 3. Make an indent with a center punch on a stainless steel sink before drilling to help guide the bit;
  • 4. Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly to the bit until breaking through the surface;
  • 5. Starting at the lowest speed, hold the drill straight with firm pressure to prevent the bit from walking on the counter;
  • 6. Once breaking through the surface, swirl the drill a little to apply pressure in a circle evenly.

    • #### Installation Steps

    Prior to installation, it is highly recommended to watch the video “Waterdrop G2 undersink RO installation” on .

    ![image 4](B1YhAMTM1MS_images/imageFile4.png)

    ######## NOTE:

  • • The RO system must be connected to the COLD water supply ONLY.
  • • Do not install the system in exposure to direct sunlight or harmful chemicals, nor any place where it may be damaged.
  • • Do not install the system near any heat source.
  • • Do not install the system outdoors.

    • Page 10
    Waterdrop G2P600 Reverse Osmosis System manual — page 10

    ##### Step 1: Install the Feed Water Adapter (3/8” or 1/2”)

    NOTE: The “INPUT” water tubing has been attached to the feed water adapter for easy installation.

  • 1. Shut off the water supply. Turn on the kitchen faucet to release the water pressure; NOTE: Make sure the water has stopped running before proceeding to the next step. Get a towel or bucket to catch water.
  • 2. Disconnect the cold water pipe from the cold water supply valve;
  • 3. Twist the feed water adapter onto the cold water supply valve (with its washer) and tighten it with an adjustable wrench (Figure 3); NOTE: If the cold water pipe is 1/2”, unscrew the two converters from the feed water adapter firstly (Figure 4), then implement step 3.
  • 4. Twist the cold water pipe (with its washer) onto the feed water adapter and tighten with an adjustable wrench.

    • 3/8" Cold Water Pipe

    Washer

    Feed Water Adapter

    Cold Water Supply Valve

    | | | | | |---|---|---|---| | | | | | | | | | | | | | | | | | | | |

    Page 11
    Waterdrop G2P600 Reverse Osmosis System manual — page 11

    Unscrew

    1/2" Cold Water Pipe

    3/8'' INPUT Water Tubing

    | | | | | |---|---|---|---|

    Unscrew

    Figure 3 Figure 4

    ##### Step 2: Install the RO Faucet (Non-Air Gap Faucet)

    NOTE: If there is no hole in your kitchen sink or countertop, you have to drill one (1⅜”) or use the hole in the soap dispenser. Refer to Page 5.

  • 1. Insert the faucet spout into the faucet body;
  • 2. Insert the faucet stem into the hole on the countertop;
  • 3. Under the sink, slip on other parts in the order shown in the picture (Figure 5);
  • 4. Insert the quick-connect fitting onto the faucet stem fully and firmly.

    • Page 12
    Waterdrop G2P600 Reverse Osmosis System manual — page 12

    Faucet Spout

    Faucet Body

    Countertop

    Faucet Stem

    Mounting Washer

    Quick-Connect Fitting

    | | | |---|---| | | | | | |

    Nut

    Figure 5

    ##### Step 3: Install the Drain Saddle

    Page 13
    Waterdrop G2P600 Reverse Osmosis System manual — page 13

  • 1. Choose a spot on the drainpipe that is convenient for installing the drain saddle and drill a 1/4” hole. Be sure not to penetrate the opposite side of the pipe; NOTE: It’s recommended to install the drain saddle on the vertical drainpipe.
  • 2. Slip the front plate to one end of the tubing (without mark), and insert the tubing into the drilled hole up to about 3/5” (Figure 7);
  • 3. Fix the drain saddle with screws and install the lock clip on the fitting to secure the connection (Figure 8); NOTE: In some areas, the “WASTE” water tubing needs to be connected to the drainpipe through the air gap. Consumers need to purchase additional air gap accessories.

    • Front Plate

    About 3/5"

    | | | |---|---| | | |

    Back Plate

    Figure 6 Figure 7 Figure 8

    ##### Step 4: Position the RO System Housing

    Check and ensure there is sufficient space under the countertop to install the system (17.3 inches * 5.9 inches* 14.0 inches). NOTE: Make sure that there is a power outlet in the kitchen cabinet or on the wall connected to the lower cabinet space before installation. It is not recommended to place the housing against the cabinet, as there may be vibrations when the system works.

    14"

    17.3"

    Page 14
    Waterdrop G2P600 Reverse Osmosis System manual — page 14

    5.9"

    ##### Step 5: Connect Tubing

    NOTE: Confirm the tubing length you need and cut the tubing if it’s too long, referring to “How to Use the Quick-Connect Fittings” on page 4.

    ###### 1. Install the Input Water Tubing

    • Connect the input water tubing from the feed water adapter to the “IN” input

    water port;

    NOTE: Make sure it is fully inserted until you reach the mark on the tubing.

    Input Water Tubing

    | | | | | |---|---|---|---| | | | | |

    Feed Water Adapter

    Lock Clip

    Page 15
    Waterdrop G2P600 Reverse Osmosis System manual — page 15

    | | | |---|---| | | |

    | | | | | | |---|---|---|---|---| | | | | | |

    “IN” Water Port

    Input Water Tubing

    ###### 2. Install the Filtered Water Tubing

    • Connect the filtered water tubing from the RO faucet to the "F" filtered water

    port;

    NOTE: Make sure it is fully inserted until you reach the mark on the tubing.

    Filtered Water Tubing

    Page 16
    Waterdrop G2P600 Reverse Osmosis System manual — page 16

    Quick-connect Fitting on RO Faucet

    | | | |---|---| | | | | | | | | |

    Lock Clip

    Filtered Water Tubing

    “F” Water Port

    ###### 3. Install the Waste Water Tubing

    • Connect the waste water tubing from the drain saddle to the "W" waste water port; NOTE: Make sure it is fully inserted until you reach the mark on the tubing.

    | | | |---|---| | | | | | |

    Page 17
    Waterdrop G2P600 Reverse Osmosis System manual — page 17

    Waste Water Tubing

    Drain Saddle

    | | | |---|---| | | |

    Lock Clip

    Waste Water Tubing “W” Water Port

    ##### Step 6: Start up the System

  • 1. Turn on the cold water supply valve. Check for leaks;
  • 2. Insert the power plug into the socket; NOTE: If the system can’t be powered on after you insert the power plug, check the power under the sink, as this mostly occurs when the power under the sink is powered off. Also, check the connection between the power plug and the power outlet, and ensure that the system has been plugged correctly into the power outlet, as this may occur in a few cases. To test if there is a problem with the system itself, just pick up the system and try another power outlet. Please contact us if the system can’t be powered on. We will help you figure it out. NOTE: The system will beep. The filter life indicators will flash blue, purple and red in turn and then stay on blue for 3 seconds (Figure 10).
  • 3. Turn on the faucet to let water run for 30 minutes until the filtering indicator on the front panel changes from flashing to permanent blue; NOTE: Be sure to carefully check the tightness of each part of the system while flushing. Check and ensure all tubing is installed correctly and completely. Make sure there is no leaking at joints, fittings, valves and tubing connections. NOTE: The water is undrinkable during flushing for consecutive 30 minutes. If the system stops flushing in advance, it will continue flushing when you turn on the RO faucet again, until reaching 30 minutes.
  • 4. Confirm the 30-minute flushing is completed before turning off the RO faucet. Make sure the faucet does not leak.

    • Figure 10

    Owner’s Manual Display and Operation

    Page 18
    Waterdrop G2P600 Reverse Osmosis System manual — page 18

    ##### Section 1: Working Mode Display

    When making water, the filter and power indicators are permanent blue (Figure 11). Filter life indicators display in real time and their color depends on their life span. Filtering indicator is off when the system stops making water, and the rest of the indicators are still on (Figure 12).

    Figure 11 Figure 12

    ##### Section 2: Filter Life Reminder

    | | | |---|---| | | | | | |

    Pre-sediment and Carbon Block Filter (CF)

    Filter Life: 12 months or 1,100 gallons

    Multiple Reverse Osmosis Membrane Filter (MRO)

    Filter Life: 24 months or 2,200 gallons

    ########## NOTE: Filter life may vary depending on source water quality and water usage. Please replace the filter according to the reminder of the filter life indicators.

    There are helpful electronic filter indicators (CF/MRO) on the front panel that will notify you to perform routine filter replacement by color change. Be sure to reset the filter life indicator every time you replace your filter.

    Page 19
    Waterdrop G2P600 Reverse Osmosis System manual — page 19

    ########### Display Status:

    |Status|Remaining Life (Day)|Remaining Capacity (G)|Indication|Indication|Status| |---|---|---|---|---|---| |Status|Remaining Life (Day)|Remaining Capacity (G)|Light|Buzzer|Status| |Normal|>15|>40|Blue|N/A|Good| |Pre-warning|≤15|≤40|Purple|Beeps 2 times when dispensing water|Replace Soon| |Warning|≤ 0|≤ 0|Red|Keeps beeping when dispensing water|Replace Now|

    NOTE: The indicators will notify you according to the usage time or processing capacity of the filters, whichever comes first.

    ######### Good Replace Soon Replace Now

    ##### Section 3: Filter Replacement Guide

    NOTE: If the filter expires, please purchase and replace the filter immediately. Otherwise, the filtration efficiency will decrease significantly and affect the performance. How to Replace Filters: The filters could be replaced directly without cutting off the power and water, and there will be no water and electric leakage.

  • 1. Twist the filter that needs to be replaced counterclockwise (Figure 13); NOTE: The CF filter is relatively short. When removing the filter, it is recommended to hold the filter with one hand, while rotating and removing the filter with the other hand, in order to prevent the filter from falling out of the system.
  • 2. Remove wrappings and protective cap from the new filter;
  • 3. Insert the filter into its corresponding hole, aligning the arrow with the empty circle on the housing;
  • 4. Twist the filter with a little force forward in a clockwise direction for 90 degrees, until the arrow is aligned with the solid circle on the housing. You may hear a click when the filter is fitted into the place properly; NOTE: Repeat the above steps to install the other filter.
  • 5. Reset the filter life indicator and flush the filter after replacement (please refer to the following steps).

    • Page 20
    Waterdrop G2P600 Reverse Osmosis System manual — page 20

  • Figure 13
  • Figure 14

    • ###### How to Reset the Filter Life Indicator:

  • 1. Press the filter life reset indicator for 5 seconds (Figure 14). Release the indicator when you hear a beep. Now filters are ready to be reset;
  • 2. Press the reset indicator and choose the CF filter or MRO filter (there is no need to choose if only one filter expired). The filter life indicator will flash when it is selected;
  • 3. Press the reset indicator for 5 seconds again. The reset is completed when you hear a beep. The filter life indicator will be permanent blue.

    • NOTE: When the filter life indicator starts flashing, the system will stop resetting if there is no operation in 10 seconds.

    Filter Life Reset Indicator

    MRO Filter Life IndicatorCF Filter Life Indicator

    How to Flush the Filter After Replacement: For the CF filter: Turn on the RO faucet to flush for 5 minutes; For the MRO membrane filter: Turn on the RO faucet to flush for 30 minutes. NOTE: Turn on the faucet to flush for 30 minutes if replacing the CF filter and MRO membrane filter at the same time.

    ##### Section 4: Malfunction Display

    Overworked Reminder: When the system continuously makes water for more than 30 minutes, the overworked reminder will be executed and the buzzer will beep for 3 minutes. The system stops making water when working for over 33 minutes, and the filtering indicator and power indicator are off. Meanwhile, the CF and MRO filter life indicators flash red. The system needs to be powered on again to recover itself. Starting and Stopping Frequently Reminder: The RO system will perform a starting and stopping frequently reminder when the booster pump is frequently started and stopped in 20 minutes. The system will stop making water, while the filtering indicator and power indicator are off and the CF and MRO filter life indicators flash purple. The system needs to be powered on again to recover itself.

    #### System Maintenance

    Page 21
    Waterdrop G2P600 Reverse Osmosis System manual — page 21

  • • If you do not use the machine for a long time (more than 1 week), it is recommended to turn on the faucet to flush for a while before using it again;
  • • Please replace the filter regularly according to the filter life indicator; NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary depending on the source water quality and water usage. In case of a premature blockage and failure of the filters, it’s recommended to replace the filter in accordance with actual usage.
  • • Clean the system with clear water. Do not spray the water directly onto the filter. Do not use steel wool, an abrasive cleaner or a corrosive liquid such as gasoline or acetone;
  • • When cleaning, do not pour other liquids into the filter or you risk damaging the filter system;
  • • Keep the waste water pipe unobstructed to avoid damage to the filter or internal components;
  • • When the drainpipe is blocked, do not use the system (please turn off the power) to avoid the waste water from soaking the floor;
  • • Check the system and water pipe fittings regularly for water leakage to avoid any property damage;
  • • Regularly check whether the power supply and wires are damaged or loose to avoid major accidents caused by electric leakage.

    • #### Troubleshooting

    ###### •If the System Cannot Be Powered on After You Insert the PowerPlug

    a. Check the power under the sink, as this mostly occurs when the power under the sink is powered off. Also, check the connection between the power plug and the power outlet, and ensure that the system has been plugged correctly into the power outlet, as this may occur in a few cases. To test if there is a problem with the system itself, just pick up the system and try another power outlet. Please contact us if the system can’t be powered on. We will help you figure it out.

    ###### • No Output Water from RO Faucet

  • a. Filter expires: Check the filter life indicators to confirm which filter needs to be replaced and replace it immediately.
  • b. Low water pressure: Check and confirm the water pressure is between 14.5 PSI and 87 PSI.
  • c. Water supply is off: Turn on the feed water adapter or water supply valve.
  • d. Incorrect filter installation: Reinstall the two filters, make sure they are fitted into properly.
  • e. A tubing is crimped: Check all tubings and remove any crimps.

    • Page 22
    Waterdrop G2P600 Reverse Osmosis System manual — page 22

    ###### • Low Water Flow at RO Faucet

  • a. A tubing is crimped or there’s a leak from the tubing connection: Check to ensure all tubing is installed correctly and completely.
  • b. Filter expires: Check the filter life indicators to confirm which filter needs to be replaced and replace it immediately.
  • c. Low water temperature: Be sure to use the system in a temperature of 41-100 °F.

  • • Water Leakage a. Check all joints, fittings and tubing connections to locate the leakage. Make

    • sure the filters are well installed.

    •High TDS in Filtered Water The system will provide a 90%+ TDS rejection rate (tested under standard laboratory conditions) when working properly. If the TDS reading is high, the following are possible causes:

  • a. The system hasn’t been used for a long time. Turn on the RO faucet, and allow water to run for a while. The TDS reading will return to normal.
  • b. The RO membrane filter expires: Replace the RO membrane filter immediately.
  • c. The waste water tubing may be crimped or clogged: Check and remove crimps. Realign the drain saddle and drainpipe.
  • d. The source water may have a high TDS: Test the source water and filtered water. The filtered water’s TDS should be about 5%-10% of your source water’s TDS. This is a normal range. If there is a high TDS in the source water, it may reduce the service life of the system. When the filtered water’s TDS creeps up to 15%-20% of the source water’s TDS, please perform routine filter replacement.

    • ###### •Filtered Water from the RO Faucet Tastes Like Tap Water

  • a. Incorrect tubing installation: Make sure the waste water tubing is not connected with the RO faucet.
  • b. Filter expires: Check the filter life indicators to confirm which filter needs to be replaced and replace it immediately.

    • Page 23
    Waterdrop G2P600 Reverse Osmosis System manual — page 23

    ###### •Booster Pump Overworked Reminder

    Buzzer keeps beeping for 3 minutes and then the filter life indicators on the front panel flash red.

  • a. Continuously dispensing water for more than 30 minutes: Power on the system again to recover.
  • b. There is a leak at the tubing connection between the system and RO faucet: Turn off the power. Check the tubing connection, make sure the tubing is inserted into the quick-connect fitting properly and firmly, and power on the system again.

  • •Booster Pump Starting and Stopping Frequently Reminder Buzzer beeps 5 times and then the filter life indicators on the front panel flash purple. There is an internal pressure imbalance: Disconnect the power. Turn on or turn off the RO faucet completely, remove all tubing crimps. Make sure the faucet is not blocked and power on the system again.
  • •Loud Sound from the RO System The sound will not exceed 55 DB, which makes no difference to everyday life (55 DB is tested under standard laboratory conditions, and the feed water pressure is between 14.5 PSI and 87 PSI). A loud sound may be caused by the following reasons:

    • a. The system is not positioned in a flat area. Make sure the system is placed smoothly without shaking. b. The system is placed against the cabinet. Do not place the system against the cabinet. The system may vibrate when it works.

    c. The water pressure is instable. Check and confirm the water pressure is between 14.5 PSI and 87 PSI. The sound will decrease when the water pressure becomes stable.

    #### Limited Product Warranty

    The warranty of our product covers defects in materials and workmanship from the original date of purchase. During the warranty period, we will replace or repair any part which is deemed to be defective, if the product has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery. The cost of repair or replacement under those excluded circumstances shall be borne by the consumer. This limited warranty does not cover the following items: filters and all other parts or components that require regular replacement as a result of ordinary usage. This limited warranty only applies if the system is installed, used, and maintained in compliance with all instructions and requirements enclosed with the system. This limited warranty shall only be valid if:

  • 1. The system is to be used with municipal water only;
  • 2. The feed water pressure is no less than 14.5 PSI and no longer than 87 PSI;
  • 3. The feed water temperature must be no less than 41°F and no more than 100 °F;

    • Page 24
    Waterdrop G2P600 Reverse Osmosis System manual — page 24

  • 4. The feed water must have a pH between 6.5 and 8.5;
  • 5. Turbidity must be less than 1.0 NTU.

    • Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenience. The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. The manufacturer shall assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. You must verify and test the suitability of any information with respect to the product for your specific application.

    This limited warranty shall be void if:

  • 1. The cartridge filters are not replaced on the recommended maintenance schedule;
  • 2. The product is purchased from someone other than our official website or our authorized dealers, as we cannot verify or guarantee the integrity or authenticity of the product.

    • Our sole obligation under this warranty shall be repair or replacement of a nonconforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation. We are not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.

    The warranties set forth herein are the only warranties made by us with respect to the product. We make no warranties, expressed or implied, including, but not limited to, any warranties of fitness or merchantability, except as expressly set forth above.

    NOTE: In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the system. If you choose to keep it, you agree that the above limitations still apply to you.

    Warranty Registration Please visit our website www.waterdropfilter.com and go to the “Warranty Registration” tab to register your product for the warranty.

    We offer a 30-day money back guarantee, a 1-year manufacturer warranty, and lifetime tech support for all our products. Please be sure to fill in the order information upon registration of your system. For any questions and concerns about the product, please feel free to call or email us. Your satisfaction is our top priority!

    If you are happy with our products and service, please share with your friends or share on Amazon. We would greatly appreciate your voice and support. Thank you!

    How to Contact Us Tel: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) Email: service@waterdropfilter.com

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