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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
9 totalWhat should I do if food isn’t coming out?
Ensure you fill the feeder with dry food (recommended sizes 2mm to 12mm). Check for any stuck objects, low battery level, or disconnected power adapter. Contact Kaikoe support if issues persist.
How do I clean and maintain the pet feeder?
Regular cleaning of lid (remove desiccant bag), food tank, food tray, and stainless steel bowl is recommended. Disassemble each part by unscrewing locks and disassembling them before washing with cool water.
How do I set the time for meals?
Press and hold 'SET' to unlock the screen then press '+' until you see the blinking hour section. Use '+/-' button to adjust hours, then minutes by pressing it twice.
How do I record my voice for meal calls?
Press and hold 'REC' button until a beep is heard, release when you finish recording your message. To play the recording, press 'REC'.
What type of batteries are required for the PT03K feeder?
Install three alkaline D batteries to power the device and ensure these are not rechargeable.
How do I set daily meal portions?
Press '+' button consecutively after unlocking screen to navigate to portion settings, set desired meal number from 1-4 and press SET to confirm the value. Then set portion by pressing '+/-', up to a maximum of nine grams.