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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat does error code E1 mean?
Error code E1 indicates a malfunction in the temperature sensor. For detailed troubleshooting steps to resolve this issue, refer to the full instruction manual.
Why is my rice coming out too soft or too hard?
Adjust the water-to-rice ratio according to the type of rice being cooked. Also ensure the rice cooker is placed on a flat, stable surface for consistent cooking results.
Can I add ingredients and seasonings when using the Timer function?
No, do not use the Timer function if you are adding ingredients and/or seasonings to the rice, as they may spoil or settle to the bottom of the inner cooking pan, leading to unsatisfactory results.
What does error code E2 mean?
Error code E2 indicates a malfunction in the heating element. For detailed troubleshooting steps to resolve this issue, refer to the full instruction manual.
How do I set the delay timer on my Zojirushi rice cooker?
Press the Menu button to select your desired cooking function, then press the Timer button to choose Timer 1 or Timer 2. Use the ↑ or ↓ buttons to set the desired time for cooking completion, and press START/REHEAT to activate the timer. A melody will sound and the TIMER light will turn on when the setting is complete.
Can I use the Timer function for all rice cooking modes?
No, the Timer function is not available for QUICK, MIXED, SWEET, and CAKE menu settings. You can only use the Timer function with other available cooking modes.