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Blackweb Bwb17av002 manual
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Blackweb Bwb17av002

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

20 total
1

How do I reset the Blackweb Bwb17av002 to factory default settings?

Press and hold the Program button until the Program button lights up red, then press the 1 button, and finally press the OK button. The red indicator light will flash twice and the remote will revert to factory settings. All programmed codes will be lost after this process. (Page 14)

2

How do I know when the batteries need to be replaced?

If the red indicator light flashes 3 times while using the remote, the batteries need to be replaced. You should replace the batteries as soon as possible when this indication occurs. (Page 3)

3

How do I program the remote using Direct Code Entry?

Press and hold the Program button until it lights up red, then select the device category you want to program, and finally enter the 4-digit code from the included code list. If the red indicator light turns off after entering the code, a valid code was entered; if it flashes and remains on, the code was invalid and you should re-enter a different code. Code lists are also available at www.myblackwebremote.com. (Pages 6-8)

4

How do I program the remote using Auto Code Search if I can't find a working direct code?

Power on your device, press and hold the Program button until it lights red, select the device category, then point the remote at the device and press and hold the OK button until the device turns off. Immediately release the OK button to lock in the code when the device turns off. Note that this process may take over 10 minutes to scan through all possible codes. (Page 9)

5

How do I set up and use Favorite Channels on the remote?

Press and hold the Program button until it lights red, press the FAV button, select a number button (0-9) to store the channel, enter the channel number, and then press FAV again to save. To access a favorite channel, press the FAV button and then the programmed number button (0-9). Up to 10 favorite channels can be stored. (Page 10)

6

How do I lock the volume control to a specific device, such as a sound bar?

Press and hold the Program button until it lights red, select the device category you want to lock to the volume control, press VOL+, then press OK. The red indicator light will blink twice and turn off to confirm the Volume Lock is enabled. To disable Volume Lock, repeat the process but press VOL- instead of VOL+. (Page 11)

Show 14 more questions

How do I identify the programmed code for a device on my remote?

How long do I have to replace the batteries before losing my programmed codes?

What should I do if the remote won't change channels on my device?

What is the warranty period for the Blackweb Bwb17av002 and how do I obtain warranty service?

How do I factory reset the Blackweb Bwb17av002?

How do I program a new device code using Direct Code Entry?

What should I do if my remote doesn't work for a particular device?

How do I add my favorite channels?

How do I program volume control specifically for one device?

What steps should I take for troubleshooting general issues?

How do I identify my programmed codes?

How do I maintain my battery life?

What should I do when the low battery indicator flashes?

How can I test if programming was successful?

Full Manual

18 pages
Page 1
Blackweb Bwb17av002 manual — page 1

6-Device User Guide v1.8

Bwb17Av002

Page 2
Blackweb Bwb17av002 manual — page 2

• Getting Started (Batteries)

• Getting Started (Buttons)

• Programming Your Remote (Direct Code Entry)

• Programming Your Remote (Auto Code Search)

• Favorite Channels

• Volume Lock

• Channel Lock

• Code Identification

• Reset To Factory Default Settings

• Troubleshooting

• Fcc Information

• Limited 90-Day Warranty

02 03 05 08 09 10 11 12 13 14 15 16

Table Of Contents

01

Page 3
Blackweb Bwb17av002 manual — page 3

Thank you for choosing the Blackweb Universal Remote Control. This remote control can operate a wide range of electronic devices, works across most brands and models, and comes pre-programmed to operate many Samsung TVs (see the Programming Your Remote sections if your device is not compatible). Your remote can control up to 6 devices and is remarkably easy to set up. To get started, please install two AA alkaline batteries (not included) as shown below. Installing the Batteries

  • Remove the battery cover.
  • Insert the batteries as shown.
  • Snap the battery cover back into
    • place. Battery Precautions
  • Do not mix old and new batteries.
  • Do not mix alkaline, standard
    • (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
  • Always remove old, weak or worn-
    • out batteries promptly and recycle or dispose of them in accordance with local and national regulations. Low Battery Indicator If while using the remote, the button’s red indicator light flashes 3 times, this indicates the batteries need to be replaced. Please replace the batteries as soon as possible when this indication occurs.

    Code Saver When changing the batteries of your remote, please do so quickly. You have up to 20 minutes to change the batteries in your remote without losing the programmed codes. Battery Saver To conserve battery power, the remote will automatically turn off if any button is pressed for more than 60 seconds (except during programming). This feature is helpful in the event that the remote is stuck in a location where the buttons remain depressed, such as between sofa cushions.

    Getting Started Batteries

    Battery Cover Your remote control’s model number can be found in the battery compartment Two AA alkaline batteries (not included) Model: BWB17AV002/PCL-X Customer Support: (877) 907-7010 Made in China 02

    Page 4
    Blackweb Bwb17av002 manual — page 4

    NOTE: Some of the buttons on the remote may not support all of the functions of the original device remote.

    Getting Started Buttons

    Amp

    Program

    Aux

    Input

    Fav

    Enter

    1 2 3 4 5 6 7 8 0 9 + +

    Ch

    Sat/Cbl

    Stream

    Tv

    B-Ray/Dvd

    Sleep

    Vol

    Ch

    Menu

    Back

    Apps

    Exit

    Ok

    Power

    Input

    Device

    Categories

    Sleep

    Program

    Menu

    Apps

    Navigation

    Ok

    Back

    Exit

    A, B, C, D

    Buttons

    Volume

    Channel

    Mute

    Info

    Previous

    Channel

    Video

    Playback

    Controls

    Number

    Keypad

    Favorite

    Channels

    03

    Page 5
    Blackweb Bwb17av002 manual — page 5

    Power

    Turns your device On/Off and also serves as an indicator when the remote is being programmed

    Input

    Switches between the sources connected to your TV

    Device Categories

    Use these buttons to select the device you want to control

    Sleep

    Activates and toggles the device’s sleep timer (if supported)

    Program

    Use to put your remote in programming mode

    Apps

    Use to access your smart TV’s apps (if supported)

    Back

    Return to the previous menu or screen

    A, B, C, D Buttons

    Use to access device shortcuts for additional features or custom apps on your device (if supported)

    Info

    Use to access on-screen content description and information

    Tv

    BRay/Dvd

    Sat/Cbl

    Amp

    Stream

    Aux

    Program

    Sleep

    Input

    Back

    A

    B

    C

    D

    Apps

    Info

    Getting Started Buttons

    04

    Page 6
    Blackweb Bwb17av002 manual — page 6

    Press and hold the button until the button lights up red. The button’s red indicator light remains on. Programming your remote is as easy as 1, 2, 3 Before beginning, please make sure that the device you want to control is powered on and follow these three simple steps. NOTE: Press to exit at any time. NOTE: The Blackweb universal remote comes pre-programmed to operate many Samsung TVs.

    Programming Your Remote Direct Code Entry

  • Amp

    • Aux

    Sat/Cbl

    Stream

    Tv

    B-Ray/Dvd

    Input

    Fav

    Enter

    1 2 3 4 5 6 7 8 0 9 + +

    Ch

    Sleep

    Vol

    Ch

    Menu

    Back

    Apps

    Exit

    Ok

    Program

    Program

    Program

    Red indicator light 05

    Page 7
    Blackweb Bwb17av002 manual — page 7

    Amp

    Aux

    Sat/Cbl

    Stream

    Tv

    B-Ray/Dvd

    Input

    Fav

    Enter

    1 2 3 4 5 6 7 8 0 9 + +

    Ch

    Sleep

    Vol

    Ch

    Menu

    Back

    Apps

    Exit

    Ok

    Program

    Select the device you want to program from the Device Categories: The button’s red indicator light blinks once and remains on.

    Programming Your Remote Direct Code Entry

  • Device Categories

    • Tv

    Sat/Cbl

    Stream

    BRay/Dvd

    Amp

    Aux

    Red indicator light 06

    Page 8
    Blackweb Bwb17av002 manual — page 8

    Amp

    Aux

    Sat/Cbl

    Stream

    Tv

    B-Ray/Dvd

    Input

    Fav

    Enter

    1 2 3 4 5 6 7 8 0 9 + +

    Ch

    Sleep

    Vol

    Ch

    Menu

    Back

    Apps

    Exit

    Ok

    Program

    Programming Your Remote Direct Code Entry

    Enter the 4-digit code from the included list for the category and brand of your device. The button’s red indicator light shuts off if a valid code was entered. If the button’s red indicator light flashes and remains on after entering four digits, that means an invalid code was entered. In that case, check the list again and re-enter the code. NOTE: Test the remote with the device to make sure all the buttons work as expected. If some of the buttons/ features don’t work, try a different code in the list. Repeat this process for each device you wish to control. Code list and other helpful information available at: www.myblackwebremote.com
  • Enter the code
    • 07

    Page 9
    Blackweb Bwb17av002 manual — page 9

    It’s recommended to program your remote by using the Direct Code Entry method, however if with that method you were not able to find a code that is compatible with your device, you may try the Auto Code Search method below:

  • Power on the device that you want to control.
  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Select a device from Device Categories you would like to control.
    • The button’s red indicator light blinks once and remains on. NOTE: Please refer to the list below if you are unsure about the device category.
  • TV: TV, TV/DVD and other TV combinations.
  • SAT/CBL: Satellite, Cable, DVR, and other set-top boxes.
  • STREAM: Roku, Apple TV, Xbox, and other streaming media players.
  • B-RAY/DVD: Blu-ray Players and DVD Players.
  • AMP: Sound Bars, Audio Receivers, and other audio devices.
  • AUX: VCRs, Digital Frames, and devices not found on the code list.
  • Point the remote at the device you wish to control and then press and
    • hold the OK button until the device turns off. The button’s red indicator light will blink as the codes are being tested.
  • When the device turns off, immediately release the OK button to lock
    • in the code. The button’s red indicator light will turn off. Test the remote with the device to make sure all the buttons work as expected. If some of the buttons/features don’t work, repeat the process or try the Direct Code Entry method. NOTE: It may take over 10 minutes to scan through all the possible codes for your device. If during the Auto Code Search you have either accidentally or deliberately released the OK button, you may repeat steps 1 through 5 above to resume the code search where it left off. After the Auto Code Search has exhausted all available codes for the selected category, the remote’s button's red indicator light blinks three times and turns off. If none of the codes worked with your device, try the Direct Code Entry method.

    Programming Your Remote Auto Code Search

    Program

    Amp

    Aux

    Sat/Cbl

    Stream

    Tv

    B-Ray/Dvd

    Input

    Device Categories 08

    Page 10
    Blackweb Bwb17av002 manual — page 10

    For easy access to up to 10 of your favorite channels, follow the steps below.

  • Select a device from Device Categories that controls the channels.
    • The button’s red indicator light will blink once.

  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Press the button. The button’s red indicator light blinks once
    • and remains on.
  • Select the button (0 – 9) that you will use for storing your favorite
    • channel. The button’s red indicator light blinks once and remains on.
  • Enter the channel number you wish to program as a favorite channel.
  • Press the button, the button’s red indicator light will turn off
    • and the channel is saved. NOTE: To change a stored favorite channel, repeat steps 1-6 above. To Access Your Favorite Channels:
  • Press the button. The button’s red indicator lights up and
    • remains lit.
  • To access the favorite channel, press the programmed button for that
    • channel (0-9). The button’s red indicator light blinks, then turns off as the command is sent.

    Favorite Channels

    Program

    Fav

    Fav

    Fav

    09

    Page 11
    Blackweb Bwb17av002 manual — page 11

    Use this feature to lock a device to the remote’s volume control. For example, the remote can be in TV mode while the volume buttons control your sound bar. Enabling Volume Lock:

  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Select a device from Device Categories that you want to lock to the
    • remote’s volume control. The button’s red indicator light blinks once and remains on.
  • Press the VOL+ button. The button’s red indicator light blinks once
    • and remains on.
  • Press the OK button. The button’s red indicator light will blink twice
    • and turn off. Disabling Volume Lock:
  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Press the VOL- button. The button’s red indicator light blinks
    • once and remains on.
  • Press the OK button. The button’s red indicator light will blink twice
    • and turn off. NOTE: On most newer HDMI-connected devices, the Volume Lock feature may be unnecessary as this feature is already built-in.

    Volume Lock

    Program

    Program

    10

    Page 12
    Blackweb Bwb17av002 manual — page 12

    Use this feature to lock a device to the remote’s channel control. For example, the remote can be in TV mode while the channel buttons control your satellite or cable box. Enabling Channel Lock:

  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Select a device from Device Categories that you want to lock to the
    • remote’s channel control. The button’s red indicator light blinks once and remains on.
  • Press the CH+ button. The button’s red indicator light blinks once
    • and remains on.
  • Press the OK button. The button’s red indicator light will blink twice
    • and turn off. Disabling Channel Lock:
  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Press the CH- button. The button’s red indicator light blinks once
    • and remains on.
  • Press the OK button. The button’s red indicator light will blink twice
    • and turn off. NOTE: On most newer HDMI-connected devices, the Channel Lock feature may be unnecessary as this feature is already built-in.

    Channel Lock

    Program

    Program

    11

    Page 13
    Blackweb Bwb17av002 manual — page 13

    To identify any of your programmed codes, follow the steps below.

  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Select a device from Device Categories that you would like the code
    • for. The button’s red indicator light blinks once and remains on.
  • Press the button. The button’s red indicator light blinks once
    • and remains on.
  • Press the button. Count the number of times the button’s red
    • indicator light flashes. This is the number corresponding to the first digit of the code. If the button does not flash, the corresponding code number is 0. Repeat the process by pressing the , and buttons for the remaining digits.
  • Press the button to exit.
    • NOTE: Press to exit at any time.

    Code Identification

    Program

    1 2 3 4

    A

    A

    A

    12

    Page 14
    Blackweb Bwb17av002 manual — page 14

  • Press and hold the button until the button lights up red.
    • The button’s red indicator light remains on.
  • Press the button. The button’s red indicator light blinks once
    • and remains on.
  • Press the OK button. The button’s red indicator light will flash twice
    • and the remote will revert to factory settings.

    Reset To Factory Default Settings

    Program

    13

    Page 15
    Blackweb Bwb17av002 manual — page 15

    The tips below can help you solve problems and answer questions you may have with your remote control. In general, always make sure: 1) The remote is in the correct device category mode (TV, SAT/CBL, STREAM, B-RAY/DVD, AMP, AUX); this tells the remote which device to operate. 2) The batteries are fresh and properly installed. 3) To remove any obstacles between the remote and the device, and that you’re aiming the remote at the device’s IR sensor.

    The remote can’t be programmed to operate my device.

  • If you’re using the Direct Code Entry method to enter the codes for your
    • brand and the device is still not functioning properly after trying all the code options, try the Auto Code Search method.
  • To control combo devices like TV/VCRs or TV/DVDs, you must program
    • the individual corresponding device buttons to control each part of the combo unit.

    Some of the buttons of the remote are not supported or working properly on my device.

  • It's possible the code that you programmed is not fully compatible with
    • your device. Try selecting the next code from the options available for the category and brand of your device.
  • There may be some buttons from your device's original remote that are
    • not supported.
  • You may have pressed an invalid button for the device category mode the
    • remote is in.

    The remote will not change the channels on my device.

  • Make sure the remote is in the correct device category mode (TV,
    • SAT/CBL, STREAM, B-RAY/DVD, AMP, AUX) that controls the channels.
  • Try pressing the ENTER button after you enter a channel number (a
    • requirement with certain models and brands of TV and/or Cable/Satellite boxes).

    The remote will not adjust the volume on my device.

  • Make sure the remote is in the correct device category mode (TV, SAT/
    • CBL, STREAM, B-RAY/DVD, AMP, AUX) that controls the volume. My device’s menu or app hub does not appear.
  • Menu and app hub access isn’t supported for all brands. You may need
    • to use your original remote control to access the menu functions and/or app hub for some devices. My remote’s light is blinking
  • If while using the remote the indicator light flashes 3 times, this indicates
    • the batteries need to be replaced. For more information, please visit www.myblackwebremote.com or call the Customer Support Help Line: (877) 907-7010

    Troubleshooting

    14

    Page 16
    Blackweb Bwb17av002 manual — page 16

    This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that
    • to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    • CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

    Fcc Information

    15

    Page 17
    Blackweb Bwb17av002 manual — page 17

    Limited Warranty To Original Consumer

    This product as supplied and distributed new by an authorized retailer is warranted by Southern Telecom, Inc. to the original consumer purchaser against defects in materials and workmanship (“Warranty”) as follows: Product Type: Universal Remote Control Territory: United States / Canada Warranty Period: 90 (Ninety) days

    To obtain warranty service:

  • Call the Customer Support number below or go to our website portal
    • to receive an SRO number.
  • Include the dated receipt or proof of purchase within the package.
  • Prepay all shipping costs to the Authorized Service Center below
    • (remember to insure your return).
  • Include a return shipping address (no P.O. Boxes), telephone contact
    • number, and the defective product within the package.
  • Be sure to write your SRO number on the outside of the package.
  • Describe the defect or reason you are returning the product.

    • Customer Support:

  • (877) 907-7010 (Monday-Friday, 8AM - 10PM EST)
  • www.myblackwebremote.com (click on “Product Support”)
    • Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service center determines the product is defective. Products received damaged as a result of shipping will require you to file a claim with the carrier.

    Authorized Service Center Customer Service Dept. 36 c/o Southern Telecom 400 Kennedy Drive Sayreville, NJ 08872

    Warranty service not provided This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care and unauthorized modification. This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center for repair must be suitably packaged.

    No Warranties, Whether Express Or Implied, Including, But Not

    Limited To, Any Implied Warranties Of Merchantability Or Fitness

    For A Particular Purpose, Other Than Those Expressly Described

    Above Shall Apply. Distributor Further Disclaims All Warranties

    After The Express Warranty Period Stated Above. No Other Express

    Warranty Or Guaranty Given By Any Person, Firm Or Entity With

    Respect To The Product Shall Be Binding On Distributor. Repair,

    Replacement, Or Refund Of The Original Purchase Price - At

    Limited 90Day Warranty

    16

    Page 18
    Blackweb Bwb17av002 manual — page 18

    DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE

    Original Consumer Who Purchased The Product And Is Not Transferable.

    Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies.

    © Wal-Mart Stores, Inc. Blackweb is a trademark of Wal-Mart Stores, Inc. All Rights Reserved. Distributed by Wal-Mart Stores, Inc., Bentonville, AR 

    Made In China

    Walmart.com

    Limited 90Day Warranty

    17

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