Bosch SHSM63W5** Dishwasher
Frequently Asked Questions (10)
What do I do when error code E:15 appears on the display?
Error code E:15 (shown as ":‚‰" on the display) indicates a water supply issue — the supply hose may be kinked, the water supply may be turned off, or the water supply line may be clogged. Check and straighten the supply hose, turn on the water supply, or unclog the water line to resolve the issue. (Page 41)
How do I reset or terminate a wash cycle that is already running?
Press and hold the Start button for approximately 3 seconds until the display reads 0:01, then wait about 1 minute while the dishwasher drains. After draining, press the On/Off button to power off, and you may then start a new cycle if desired. Note that once the Start button has been pressed, the wash cycle cannot be changed without performing this reset. (Page 35)
How often should I clean the dishwasher filters?
For light to average use, the filter system should be cleaned 3 to 6 times a year, while heavy use requires cleaning 8 to 12 times a year. You should also clean the filter after washing loads with large amounts of food soils or loads with heavy starch content, like potatoes and pasta. The filter may need cleaning if you notice food soils remaining on the filter or if a gritty film forms on dishware. (Page 38)
How do I add rinse aid and how do I know when it needs to be refilled?
The dishwasher will light up the Rinse Aid indicator on the control panel when the rinse aid is low and needs to be refilled. To refill, press on the latch of the rinse aid dispenser lid to open it, add liquid rinse aid until full (do not overfill), then close the lid until it clicks. Wipe up any spills with a damp cloth, and avoid spilling into the air vent hole. (Page 15)
Why are my dishes not drying properly, and how can I fix it?
Poor drying is commonly caused by an empty rinse aid dispenser, an incorrect rinse aid setting, or not using the Extra Dry option. Add rinse aid, adjust the rinse aid setting based on your water hardness, and consider activating the Extra Dry or Sanitize option to improve drying results. Also ensure dishes in the upper rack are arranged to slope so water can drain off. (Page 44)
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What items should NOT be washed in the dishwasher?
Items not recommended for dishwasher use include acrylic, adhesive-joined pieces, bone-handled utensils, iron, pewter, brass, bronze, tin, and wood. These materials can crack, rust, tarnish, warp, or lose their finish when washed in the dishwasher and should be hand washed instead. You should also never load paper products, plastic bags, or packing materials in the dishwasher. (Page 17)
How do I safely load knives and sharp utensils in the dishwasher?
Knives and other sharp utensils should be loaded with their edges down to reduce the risk of cut-type injuries. Place forks and spoons with their handles down in the silverware basket. Do not allow children to handle or play near knives and sharp utensils. (Pages 8, 20)
How do I set or adjust the delay start feature?
Press the On/Off button, select your desired wash cycle, then press the Delay button repeatedly until the displayed time matches your requirements (you can delay up to 24 hours in one-hour increments). Press the Start button to activate the Delay start, and close the door within 4 seconds. To cancel, press the Delay button until the display shows 0:00, then press Start to save. (Page 34)
What cleaning products should I avoid using on my Bosch dishwasher?
Never use steam cleaning products, bleach-based wipes, abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths and paper towels on your dishwasher, as these can damage the exterior door panel, fascia panel, buttons, and stainless steel surfaces. For standard cleaning, use a damp cloth with a small amount of liquid soap, or a stainless steel polish for stainless steel surfaces (excluding black stainless or anti-fingerprint finishes). (Pages 11, 37)
What warranty coverage comes with the Bosch SHSM63W5** Dishwasher?
The dishwasher comes with a 1-year limited warranty covering defects in materials and workmanship from the date of purchase, plus a 30-day cosmetic defect warranty. Extended warranties include a 5-year limited warranty on electronics and dish racks, and a lifetime warranty against stainless steel rust-through on the inner liner. All warranty repairs must be performed by a BSH authorized service provider, as using unauthorized service will void the warranty. (Pages 47–48)
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