Bosch Super Silence Plus 42 Dba Dishwasher
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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat do I do if the rinse agent reservoir is empty?
If you need to add rinse agent because there's an indicator light or symbol showing it’s low, open the cover by pushing up and release tab. Add liquid rinse agent until the reservoir is full.
How do I clean spray arm nozzles?
Remove spray arms from top and bottom racks to check them for obstructions, then flush under running water if blocked. For top rack: Remove locking nut counter-clockwise and remove spray arm.
How do I clean the filter system?
Unlatch large object trap counterclockwise, lift assembly to examine debris. Clean cylinder under water if needed. Gently tap to dislodge debris from Large Object Trap and flush with running water.
Why won't my dishwasher start?
Ensure the door is properly latched, check if it’s turned on, previous cycle completed, circuit breaker tripped or blown fuse. Refer to 'Canceling or changing the cycle' section for resetting instructions.
How do I fix issues with dish drying?
Check if rinse agent is low by replacing liquid accordingly. Rearrange dishes to ensure no nesting occurs as this impedes proper air flow and drying performance.
How do I factory reset the dishwasher?
To reset the dishwasher, hold down the 'Start/Reset' button until the 'Active' indicator light goes out. Wait for about a minute for draining, then turn off and restart the unit.
Full Manual
21 pages
######## Your life. our inspiration.
DISHWASHER USE AND CARE MANUAL MoDel: sHe4aM, sHe5aM, sHX3aM, sHe5al, sHX5al, sHX6ap
#### GUIDE D’ENTRETIEN ET D’UTILISATION DU LAVE-VAISSELLE MoDel: sHe4aM, sHe5aM, sHX3aM, sHe5al, sHX5al, sHX6ap
#### MANUAL DE USO Y CUIDADO PARA LAVADORA DE PLATOS MoDel: sHe4aM, sHe5aM, sHX3aM, sHe5al, sHX5al, sHX6ap

9000421703 Rev A 01/09
Congratulations, and thank You from Bosch!
thank you for selecting a Bosch dishwasher. You have joined the many consumers who demand quiet and superior performance from their dishwashers.
this manual was written with your safety and convenience in mind, and the information contained herein is very important. We highly recommend that you read this manual before you use your dishwasher for the first time.
to learn even more about your dishwasher and available accessories, as well as many other top-quality Bosch appliances, visit our website at www.boschappliances.com.
please contact us if you have any questions or comments. Call 1-800-944-2904, or write to:
BsH Home appliances, Corp. 5551 Mcfadden avenue Huntington Beach, Ca 92649
enjoy!
IMPORTANT SAFETY INSTRUCTIONS.....................................................................................................................................................3 Dishwasher Components........................................................................................................................................................................4 Dishwasher features and options........................................................................................................................................................4-5 Dishware Materials.................................................................................................................................................................................6 preparing and loading the Dishware ...................................................................................................................................................6-8
Dishware preparation .....................................................................................................................................................................6 loading the Dishwasher ...............................................................................................................................................................6-8
adding Detergent and rinse agent ....................................................................................................................................................9-10 Wash Cycles and options.....................................................................................................................................................................10 operating the Dishwasher...............................................................................................................................................................11-13
operating the sHX3aM .................................................................................................................................................................11 operating the sHe5aM .................................................................................................................................................................12 operating the sHe4aM .................................................................................................................................................................13
Care and Maintenance ....................................................................................................................................................................14-16 Detailed Wash Cycle information/sanitized ...........................................................................................................................................16 self Help .........................................................................................................................................................................................17-19 Customer service .................................................................................................................................................................................20 statement of Warranties.......................................................................................................................................................................21
Important Safety Instructions - Save This Information
NOTICE Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for possible damages or consequences.
Never use harsh chemicals to clean your dishwasher. Some chloride-containing cleaning products can damage your dishwasher and may present health hazards!
It is highly recommended for the end use consumer to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or speak with your installer for more information.
WARNING Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained on the following pages.
Severe product damage and/or injury could result from the use of unqualified service technicians or non-original replacement parts. All repairs must be performed by a qualified service technician using only original equipment factory replacement parts.
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual if you are not certain the electrical supply has been correctly installed or the dishwasher has been properly grounded.
WARNING: To reduce the risk of fire, electrical shock, or serious injury, observe the following:
Dishwasher Components
Vent

Door Gasket
Top Rack

Top Rack Spray Arm
Filter System (in dishwasher floor)

Bottom Rack Spray Arm
Bottom Rack
Silverware Basket
|| |---|
Model/Serial Number Label
Detergent Dispenser
Rinse Agent Dispenser
Dishwasher Features and Options
Noise Reduction System: a two-pump motor system, the suspension Motor™, and insulation make this dishwasher one of the quietest in north america.
Nylon Coated Racks: Eliminate cuts and nicks, and have a five-year warranty. Flow-Through Heater™: Heats water to a temperature of up to 160°f. Condensation Drying: A high temperature final rinse, a low temperature stainless steel tub, and the sheeting action of a rinse agent result in drying that is hygienic, energy efficient, and economical. Triple Filtration System: Three filters ensure distribution of clean water and protect the main pump and the drain pump from foreign material.
Dishwasher Features and Options
|Model number|SHX3AM|SHE5AM
|SHE4AM02|SHE4AM12|SHE5AL|SHX5AL|SHX6AP|
|---|---|---|---|---|---|---|---| |Control Panel Design|Hidden top Control|exposed front Control|exposed front Control|exposed front Control|Hidden top Control|Hidden top Control|Hidden top Control| |Audible Cycle Completion Signal|yes|no|no|no|no|yes|yes| |Clean Light|yes|no|yes|yes|yes|yes|yes| |Refill Rinse Agent Indicator Light|yes|yes|yes|yes|yes|yes|yes| |Sanitize Light|yes|yes|yes|yes|yes|yes|yes| |Upper Rack Flip Tines|yes|yes|yes|yes|yes|yes|yes| |Lower Rack Flip Tines|no|yes|no|no|no|no|no| |Child Lock Button Suspension|no|yes|yes|yes|yes|no|no| |Silverware Basket|standard|flexible|standard|standard|standard|standard|flexible| |Height Adjustable Upper Rack
|no|yes|no|yes|no|no|yes| |Time Remaining Indicator|no|yes|no|no|no|no|no| |Half Load|no|yes|no|yes|yes|yes|yes| |Extra Dry Heat|yes|yes|yes|yes|yes|yes|yes| |OPTIDRYTM|no|yes|no|no|no|no|no|
Dishware Materials
NOTE: Before using your dishwasher for the first time, check the information in this section. some items are not dishwasher safe and should be hand-washed; others require special loading. Contact the item’s manufacturer if you are unsure about the item’s dishwasher suitability.
Recommended
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed by using a soap-filled steel wool pad.
China, Crystal, Stoneware: some hand-painted pieces may discolor, fade, or spot. Handwash these pieces. position fragile glassware so that it will not topple over or contact other pieces during the wash cycle. Glass: Milk glass may yellow. Non-Stick Coatings: apply a light coating of vegetable oil to non-stick surfaces after drying. Plastics: Make sure the piece is dishwasher safe. Stainless Steel, Sterling Silver, and Silver Plate: place these pieces so that they do not contact dissimilar metals. Not Recommended Acrylic: Crazing (small cracks throughout the acrylic) may occur. Adhesive-Joined Pieces: adhesives that join materials such as plastic, wood, bone, steel copper, tin, etc. may loosen. Bone-Handled Utensils: Handles may separate. Iron: iron will rust. Hand-wash and dry immediately. Non-Dishware Items: Your dishwasher is intended for use in cleaning onlY standard household dishware and kitchenware. Pewter, Brass, Bronze: pewter will tarnish. Hand-wash and dry immediately. Tin: tin will rust. Hand-wash and dry immediately. Wood: Wooden bowls, wooden utensils, and wood-handled utensils can crack, warp, and lose their finish.
Preparing and Loading the Dishware
Dishware Preparation
Do not pre-wash items having loosely-attached soiling. remove large food particles, bones, seeds, toothpicks, and excessive grease. items having burned-on, baked-on or starchy soils may require pre-treatment.
Loading the Dishwasher
Check the Materials section of this manual if you are unsure about an item’s dishwasher suitability.
load only dishwasher-safe items into the dishwasher. load dishes in the dishwasher racks so that the insides of bowls, pots, and pans are face downwards. avoid nesting and contact points between dishes. separate items of dissimilar metals.
Loading the Top Rack figures 1 and 2 show typical 10 and 12 place load patterns for the top rack. NOTE: Make sure items do not protrude through the bottom of the racks and block the spray arms.
###### NOTICE
To avoid dishwasher damage, do not load the dishwasher with objects such as paper products, plastic bags, packing materials, or anything other than normal dishware and kitchenware.
10 place setting top rack

12 place setting top rack

10 place setting bottom rack

12 place setting bottom rack



Do not load the dishwasher with anything other than dishwasher-safe dishware and kitchenware.
####### Top Rack Accessories Top Rack Flip Tines
flip tines fold down to make loading the racks easier in some instances. Grasp the tines, release from notch, and fold the tines downward. When the top rack is loaded, push it into the dishwasher.
NOTE: When pushing the top rack into the dishwasher, push it until it stops against the back of the tub so the top rack spray arm will connect to the water supply in the rear of the tub. Do not push the top rack with the door.
######### Rack Height Adjustment (select models)
remove the empty rack by pulling it out of the dishwasher to the point that it can be lifted upward, as shown in figure 5. pull the rack outward and up until the rollers are completely free of the roller guides. re-insert the rack with the other set of rollers on the roller guides, as shown in figure 6.
####### Loading the Bottom Rack
place large items in the bottom rack. load pots, pans and bowls upside-down. figures 3 and 4 show typical mixed loads for the bottom rack. Do not block the vent at left side of tub (see figure 7)
######### Bottom Rack Flip Tines
flip tines fold down to make loading the racks easier in some instances. Grasp the tines and fold them downward.
Figure 7

########## Do not block vent.
Loading the Silverware Basket NOTE: the silverware basket tops can be folded up to accommodate large or oddly-shaped items.
With the silverware basket tops down, load the silverware basket following the patterns suggested in figures 8 (for standard basket) and 9 (for flexible basket). Place knives with their handles up, and forks and spoons with their handles down.
if large or oddly-shaped items are to be loaded into the silverware basket with the tops up, load the items so that they do not nest together. load knives and sharp utensils with their handles up.
###### CAUTION
The sharp points and edges of knives and other sharp utensils can cause serious injuries. Load knives and other sharp utensils with sharp points and edges down. Do not allow children to handle or play near knives and sharp utensils.
######### The Standard Silverware Basket This basket fits in the front-middle of the lower rack. The Flexible Silverware Basket
this basket is designed for maximum versatility. the basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack, greatly increasing the lower rack’s loading versatility.
######### To split the Flexible Silverware Basket:
some suggestions for placing the two halves in the lower rack are shown in figure 11.
|12345 6 7| |---|
Figure 8
########## Figure 9
|5|5| |43| |---|---|---|---| |4
5 5
51
1 1 1
5 5 5 2 2 2 2
2 2 444
3
33
3
33
4 4
6
7
|1 1
1 1
1 1
2 2 2
|2| |---| |2|
2 5 5 5 5
5 5
3 36
3
33
4
4
3
4
4 4 4 4|1 1
1 1
1 1
2 2 2
|2| |---| |2|
2 5 5 5 5
5 5
3 36
3
33
4
4
3
4
4 4 4 4|1 1
1 1
1 1
2 2 2
|2| |---| |2|
2 5 5 5 5
5 5
3 36
3
33
4
4
3
4
4 4 4 4|
2 2
|3| |---|
2
1 1
44
35 35 35 35 35
53 53 53 53 53
3
3
6
1
2
|4| |---|
|4| |---|
2
1 1
3
|5| |---|
5
3
|1| |---|
2
4 4
|4| |---|
|7| |---|
2
1
|5| |---|
|5| |---|
|5| |---|
|5| |---|
2
1 1
|4| |---|
|4|
|---|
|4| |---|
1
2
3
336
3
2
12 place setting (select Models)
44
12 place setting (select Models)
Figure 11


########## Figure 10

a

B

########## Figure 12 Add Detergent
3 TBS MAX
2 TBS (25 ML) 1 TBS (15 ML)
Figure 16
•to add rinse agent pour in the oval
•push button
To close
•
Place finger as shown above, slide forward, then press down firMlY until you hear CliCK
To open the cover
| | | |---|---| | | |
########## Figure 15
########## To add Rinse Agent
Always use Rinse Agent even if your detergent contains rinse agent

Adding Detergent and Rinse Agent
Detergent Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent.
NOTICE To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
this dishwasher uses less water so you need to use less detergent. With soft water, 1 tablespoon (15ml) of detergent will clean most loads. the detergent dispenser cup has lines that measure detergent to 1 tablespoon (15ml) and 1.75 tablespoons (25ml). 3 tablespoons (45ml) of detergent will completely fill the detergent dispenser cup.
NOTICE To avoid dishware damage, do not use too much detergent if your water supply is soft. Using too much detergent in soft water may cause etching in glassware.
NOTE: if you do not know the hardness of your water supply, use 15ml of detergent. increase the amount of detergent, if necessary, to the least amount required to get your dishware and kitchenware clean.
use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in table 1.
Table 1 - Recommended Detergent Amount
Water Type
Wash Cycle
Unit ml
Hard Medium Soft
45 25-45
45
Power Scrub Plus
3 3 1.75 to 3
Tbsp
25-45 25 15-25 1.75 to 3 1.75 1 to 1.75
ml Tbsp
Auto Wash
25-45 25 15-25
ml
Regular Wash
Tbsp
1.75 to 3 1.75 1 to 1.75
Quick Wash/ Delicate Economy
25 15-25 15
ml
Tbsp
1.75 1 to 1.75 1
Rinse & Hold none none none
Filling the Detergent Dispenser fill the dispenser cup as recommend in table 1. (see figure 12 for additional information.) To close, place finger as shown in Figure 13, slide forward, then press down until you hear a *click*. to open the detergent dispenser cover, press the gray release tab as shown in figure 14. Adding Rinse Agents
to achieve proper drying, always use a liquid rinse agent, even if your detergent contains a rinse agent or drying additive.
Rinse Agent Dispenser open the rinse agent dispenser by lifting the tab with your thumb. NOTE: the dishwasher indicates low rinse agent either by showing the symbol in the countdown display, or illuminating the refill rinse agent light (model dependent). add liquid rinse agent to the dispenser as shown in figure 16 until the rinse agent reservoir is full. Wipe up any excess rinse agent that puddles when the dispenser reservoir is full. NOTE: After filling the rinse agent dispenser, the indicator light will go out in a few minutes after the dishwasher door is shut (select models only).
Wash Cycles (See Cycle Chart) always make sure your dishware is dishwasher safe. refer to the Dishware Materials section of this manual for guidance. Power Scrub Plus
Cleans items having baked-on or hard dried-on food soils. these items may require soaking or hand scouring. Auto Wash Cleans large loads with loosely attached food soils. Regular thoroughly cleans large loads having loosely attached normal soiling. Delicate/Economy
for delicate or heirloom dishwasher and silverware or other special items. always make sure that the items are dishwasher safe. refer to the Materials section of this manual for further information. Hand washing may be the best treatment of such items.
Quick Wash for lightly soiled items with easy to remove food soils. Rinse and Hold
allows you to rinse the food soil off of a partial load and hold them in the dishwasher until there is a full load.
Dishware Drying at the end of the cycle the dishwasher will stop and a period of condensation drying will follow. Wash Cycle Options OPTIDRYTM
this feature senses when the unit is low on rinse agent and automatically increases the drying time. for best performance, always use a liquid rinse agent even if your detergent contains a drying additive.
######### Half Load
in the power scrub plus, regular, auto wash and Delicate/economy cycles you can reduce the energy and water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity. to activate, select the Half load button in addition to power scrub plus, regular, auto wash or Delicate/economy cycle.
Delay Start this option allows you to delay the start time of your dishwasher. Sanitized Light
When the sanitized light appears, it means that the dishware and kitchenware that was just washed has been sanitized according to the requirements of the national sanitation Foundation (NSF). For more information on NSF certification, refer to the Wash Cycle information section of this manual.
########## Unloading the Dishwasher
Unload the bottom rack first. Unload the silverware basket(s). They are easily removed for unloading. unload the top rack.
Wash Cycles
Auto Wash Power Scrub Plus
Delicate / Econo
Rinse and Hold
Quick Wash
Regular
x x
xSHX3AM
x x
x
xSHE5AM x
x
x x x
x xSHE4AM1
x
x x
x x
x x
xxxxxx
####### OPERATING THE SHX3AM, SHX5AL, & SHX6AP
| | |---|
| | |---|
WARNING You could be seriously scalded if you allow hot water to splash out of the dishwasher. OPEN THE DOOR CAREFULLY during any wash or rinse cycle. Do not fully open the door until water noises have stopped. To Start Unit:
To Set the Amount of Rinse Agent Dispensed note: if your glasses have spots you need more rinse agent. if your
glasses have streaks you need less rinse agent.
note: rinse agent indicator light will be illuminated if the unit needs rinse agent.
note: if you close the door without pressing the start button the unit will beep.
######### To Cancel the Cycle:
• Press “START” to save your settings.
######### To Turn the Extra Dry Heat On or Off
######### Setting Options (Rinse Agent Amount / Extra Dry Heat Activation / Cycle Completion Signal Tone Level)
####### OPERATING THE SHE5AM & SHE5AL


WARNING You could be seriously scalded if you allow hot water to splash out of the dishwasher. OPEN THE DOOR CAREFULLY during any wash or rinse cycle. Do not fully open the door until water noises have stopped. To Start Unit:
note: rinse agent indicator light will be illuminated if the unit needs rinse agent.
######### Child Lock
######### To Cancel the Cycle:
note: You cannot cancel a cycle with the Child lock feature activated.
######### Setting Options (Rinse Agent Amount / Extra Dry Heat Activation)
######### To Turn the Extra Dry Heat On or Off
######### To Set the Amount of Rinse Agent Dispensed
note: if your glasses have spots you need more rinse agent. if your glasses have streaks you need less rinse agent.
note: You cannot cancel a cycle with the Child lock feature activated.
Setting Options (Rinse Agent Amount / Extra Dry Heat Activation)
OPERATING THE: SHE4AM0


SHE4AM1


SET” button, then release the “>” button.
WARNING You could be seriously scalded if you allow hot water to splash out of the dishwasher. OPEN THE DOOR CAREFULLY during any wash or rinse cycle. Do not fully open the door until water noises have stopped. To Start Unit:
• The “Clean” Indicator Light and at least one addition Indicator Light
will be flashing to show you are in the Options Setup Mode. • Press the “>” button to select the option you would like to adjust
######### To Set the Amount of Rinse Agent Dispensed
note: if your glasses have spots you need more rinse agent. if your glasses have streaks you need less rinse agent.
note: rinse agent indicator light will be illuminated if the unit needs rinse agent. Child Lock
######### To Turn the Extra Dry Heat On or Off
######### To Cancel the Cycle:




Care and Maintenance
########## Maintenance Tasks
Certain areas of your dishwasher require occasional maintenance. the maintenance tasks are easy to do and will ensure continued superior performance from your dishwasher. these tasks are:
########## Winterizing Your Dishwasher
if your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures (e.g., in a holiday home or through a vacation period), have your dishwasher winterized by an authorized service center.
###### NOTICE
To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage your dishwasher.
Wiping Up Spills and Splash-out
Water may occasionally splash out of your dishwasher, especially if you interrupt a cycle or open the dishwasher door during a cycle. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
########## Check/Clean the Stainless Steel Inner Door and Tub
Clean the outer edges of the inside door panel regularly to remove debris that might collect there from normal loading.
if spots begin to appear on the stainless steel tub or inner door, make sure the rinse agent reservoir is full.
########## Check/Clean the Spray Arm Nozzles
occasionally check the spray arms to ensure that the spray arm nozzles (holes) are unobstructed. You must remove the spray arms to check them for obstruction.
########## To remove the top spray arm:
########## To reinstall the top spray arm:
########## To remove the bottom spray arm:
########## To reinstall the bottom spray arm:
########## Check/Clean the Filter System
This dishwasher has a filter system that consists of a Large Object Trap/Cylinder Filter assembly and a Fine Filter. Select models have an additional Micro Filter. The filter system is located on the inside of your dishwasher under the lower rack and is easily accessible.
During normal use, the filter system is self-cleaning. You should occasionally inspect it for foreign objects and clean it when necessary.
###### CAUTION
To avoid injury, do not reach into the large object trap with your fingers. The large object trap could contain sharp objects. To Remove the Large Object Trap/Cylinder Filter Assembly:

to open - turn counterclockwise.
Figure 20

large object trap

Fine Filter

to close - turn clockwise.
Clean the Exterior Door Panel Colored Doors use only a soft cloth that is lightly dampened with soapy water. Stainless Steel Doors
use a soft cloth with a non-abrasive cleaner (preferably a liquid spray) made for cleaning stainless steel. for the best results, apply the stainless steel cleaner to the cloth, then wipe the surface.
########## Clean the Door Gasket and Door Seal
regularly clean the door gasket with a damp cloth to remove food particles and other debris. also clean the door seal, located inside the dishwasher at the bottom of the door.
Wash Cycle Information
NOTE: To save energy, this dishwasher has a “Smart Control” that automatically adjusts the cycle based on soil loads and incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. the cycle times listed in the use and Care manual are based on normal soil loads and 120°f incoming water and will vary based on your actual conditions.
See the Cycles Chart to determine the cycles available for your specific model.
NOTE: on select models, the Half load feature will reduce the water
consumption by approximately 30 percent in the power scrub plus, regular, and auto Wash cycles. the eCo option may be selected for the power scrub plus, auto, regular and Delicate cycles on select models. this reduces energy consumption approximately 10% due to lower main wash and final rinse temperatures, but extends cycle length 5-10 minutes to maintain drying performance and the water usage will be unmodified in comparison to the normal program cycles.
########## THE NSF SYMBOL

a dishwasher or a dishwasher cycle that has the nsf symbol has been certified by the NSF International to meet very strict requirements of wash time and water temperature to ensure dishware and kitchenware sanitization. these requirements are explained in the document nsf/ansi 184, residential Dishwashers. More information on NSF Certification is available at the NSF website, http://www. nsfconsumer.org/home/appliances.asp.
Your dishwasher is NSF certified. The dishwasher cycles that are NSF certified are shown in the following chart. When these cycles are complete, the “Sanitized” indicator on your dishwasher control panel will illuminate.
NOTE: if your household water supply is too hot, your dishwasher’s heating time may be reduced and the “Sanitized” light or symbol may not illuminate. Your Dishwasher installation Manual has information on the recommended temperature for your household hot water supply.
Cycle Data

power scrub plus
Cycle time (in minutes)
130
Water Consumption in gallons
Minimum
Maximum
Water Consumption in liters
Minimum
Maximum
Wash temp ˚f Rinse Temp ˚F
6.8
6.8
25.6
25.6
160˚ 156˚

auto Wash*
105-125
3.6
6.5
13.6
24.6
130˚-150˚ 156˚
regular Wash
Delicate/ economy*
95-119 80
Quick Wash
rinse & Hold*
30 9
2.3
5.4
8.7
20.5
122˚-131˚ 149˚-156˚
3.0
3.0
3.0
3.0
11.3 11.3
11.3 11.3
122˚ 156˚
113˚ 122˚
1.0
1.0
4.0
4.0
incoming incoming
*select Models - refer to Cycle Chart
Half load function
|Cycle time (in minutes)|110|99-110|90-110|75|not available| |---|---|---|---|---|---| |Water Consumption (l)|17.9|10.5-15.9|8.7-15.9|10.9|not available| |Water Consumption (gal)|4.7|2.8- 4.2|2.3- 4.2|2.9|not available|
Self Help
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. the following information may help you with a dishwasher problem without involving a repair professional.
|Problem|Cause|Action| |---|---|---| |Dishwasher does not start|Door may not be properly latched.1. unit may not be turned on.2. unit not reset or previous cycle not3.
completed. Delay start engaged.4. interruption of electrical power supply5.
to dishwasher or blown fuse. Child lock activated (select models).6. the door may have been closed with-7.
out first selecting a cycle. Water supply may not be turned on.8.|shut the door completely.1. press the main power switch to turn unit on.2. To reset, refer to “Canceling or changing the3.
cycle” section in this manual. To reset, refer to “Delay Start” section in this4.
manual. Check circuit breaker.5. Deactivate the child lock. Refer to “Child Lock”6.
section in this manual if applicable. select a cycle and close the door.7. Check and turn on water supply.8.| |Dishwasher beeping (end of cycle signal)|Default factory settings alert the customer that the cycle has completed by beeping. this feature can be deactivated if so desired.|To adjust the volume or deactivate, refer to “Cycle Completion signal” section in this manual.| |Display does not illuminate or console lights are not on|a fuse may have been blown or circuit1. breaker tripped. Door not closed or latched.2.
Note: For models with controls on the top portion of the door, the display only illuminates when the door is opened and controls are visible.|Check the fuse or circuit breaker box and re-1. place the fuse or reset the breaker if necessary.
ensure that door is properly latched and com-2. pletely closed.| |Dishwasher seems to run a long time|incoming water is not warm enough.1. Cycle time can vary due to soil and wa-2.
ter conditions. rinse agent dispenser is empty.3. Dishwasher connected to cold water4.
supply.
Note: Refer to “Cycle Chart Data” section in this manual for typical cycle length.|Before starting a cycle, run hot water faucet at1. the sink nearest to the dishwasher.
sensors in the dishwasher automatically in-2. crease the cycle time to ensure a good wash when heavy soil is detected.
add rinse agent.3. Verify dishwasher is connected to hot water4.
supply plumbing.| |Dishes aren’t getting clean enough|spray arm movement is obstructed.1. spray arm nozzles clogged.2. improper use of detergents.3. filters could be clogged.4. Dishes are nested or loaded too close5.
together. selected wash cycle is not suitable for6. food soil condtions.|ensure that spray arm movement is not1. blocked by hand rotating spray arms.
remove the spray arms and clean according to2. “Check/Clean the Spray Arm Nozzles” in Care and Maintenance section of this manual. increase or decrease detergent depending on3. the water hardness. Refer to Table under “Adding Detergent and rinse agent”.
Clean the filter. Refer to “Check/Clean the Fil-4. ter system” under Care and Maintenance section of this manual.
rearrange load such that water spray can reach5. all items in the dishwasher. See also “Preparing and loading” section of this manual. Refer to “Wash Cycle” section in Operating the6.
Dishwasher section of this manual.|
|Problem|Cause|Action| |---|---|---| |Dishes are not getting dry enough|rinse agent dispenser is empty. (rinse1.
agent indicator is activated). improper loading of dishes.2. selected cycle does not include drying.3. Note: Plastic or Teflon do not typically dry as completely as other items due to their inherent properties.|add rinse agent. the use of rinse agent im-1. proves drying.
rearrange load to ensure items are not nest-2. ed. Refer also to the “Preparing and Loading” section of this manual.
rinse and Hold setting does not include dry-3. ing cycle,
Note: Select models offer an extra heating options to improve drying performance. Refer to “Wash Cycle options” under the Operating the Dishwasher section of this manual.| |odor|food debris is present at the bottom of1. the dishwasher. food particles are present near the2. door seal. Dishes left too long in unit before run-3. ning a cycle. residual water is present at the bottom4. of the dishwasher. Drain hose is obstructed.5.|Remove the filters and clean according to the1. “Check/Clean the Filter System” section of this manual.
Refer to “Clean the Door Gasket and Door Seal”2. in the Care and Maintenance section of this manual .
run a rinse/Hold cycle if you do not intend to3. immediately wash the dishes.
ensure the unit has completely drained from4. the last cycle. Refer to the “Canceling or changing the cycle” section of this manual.
remove any obstructions from the drain hose5. by calling qualified personnel.
Note: If odor still persists, run the Normal/Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the top rack and then finish the cycle.| |Dishwasher not filling with water|restriction in the water supply system.1. previous wash cycle was not complet-2.
ed. Delay-start is active.3.|ensure that the water supply valve (typically1. located under kitchen sink) is open and check that the water supply line has no kinks and clogs.
Refer to the “Canceling or changing the cycle”2. section of this manual.
Cancel the delay-start or wait until delay-start3. time completes (times out). Refer to the “Delay start” section of this manual.| |Water leaks|suds1. Door seal could be pulled away from2.
track. Condensation vent is blocked.3. improper installation.4.|Wrong type of detergent results in suds and1. leaks. use only dishwasher detergents. if suds still persist, then add one tablespoon of vegetable oil at the bottom of the dishwasher and run the desired cycle.
ensure that door seal is in the track.2. ensure that condensation vent is not blocked.3. Have proper installation verified by qualified4.
personnel (water supply, drain system, leveling, plumbing).| |tub stains|stains on the dishwasher interior are1.
due to hardness of water. silverware in contact with tub.2.|Concentrated lemon juice can reduce the1. build up of hard water stains. run a normal cycle until it flushes and interrupt the cycle and then place an 8 oz. cup of the concentrated lemon solution on the top rack and finish the cycle. this can be done periodically to avoid build up.
ensure that the silverware does not make con-2. tact with the tub while running a cycle.|
|Problem|Cause|Action| |---|---|---| |streaks on glassware or residue on the dishes|incorrect rinse agent setting.|Depending on the hardness of water, adjust the rinse agent dispenser. Refer to “Adding Detergent and rinse agent” section in this manual for adjustment.| |fascia panel discolored or marked|abrasive cleaner used.|use mild detergents with soft damp cloth.| |noise during wash cycle|the dishes may not be arranged properly.|Water circulation sound is normal, but if you suspect items are banging into each other or into the spray arms, refer to the “Preparing and loading” section of this manual for optimal arrangement.| |Detergent dispenser cover will not shut|improper operation of detergent1. cover.
Previous cycle has not been fin-2. ished, reset, or cycle was interrupted.|Refer to “Adding Detergent and Rinse Aid”1. section of this manual for instructions on opening and closing the dispenser.
Refer to the “Canceling or changing the2. cycle” section of this manual.| |unable to select desired cycle|Previous cycle has not finished.|Refer to the “Canceling or changing the cycle” section of this manual.|
Customer Service
Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. if you are having a problem with your dishwasher, before calling for service please refer to the self Help section. if service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. any work performed by unauthorized personnel may void the warranty. if you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction:
please be sure to include your model information listed below as well as an explanation of the problem and the date it originated.
You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in figure 32.
also, if you are writing, please include a daytime phone number where you can be reached.
please make a copy of your invoice and keep it with this manual. the customer must show proof of purchase to obtain warranty service.
Your Model Information:
##### CAUTION
Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and sharp edges or points.
########## Figure 25

Model and serial number label
|
| |---|
serial number Model number
Statement of Limited Product Warranty Bosch Dishwashers
What this Warranty Covers & Who it Applies to: the limited warranty provided BSH Home Appliances (“Bosch”) in this Statement of Limited Product Warranty applies only to Bosch dishwashers (“Product”) sold to you, the first using purchaser, provided that the Product was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes; (2) new at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and (3) within the united states or Canada, and has at all times remained within the country of original purchase. the warranties stated herein apply only to the first purchaser of the Product and are not transferable.
• please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: Bosch warrants that the product is free from defects in materials and workmanship for a period of three hundred sixty five (365) days (i.e., 1 year) from the date of purchase. the foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. labor and shipping costs are included in this basic coverage.
Extended Limited Warranty: Bosch also provides these additional limited warranties:
the foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch or one of its authorized service providers will repair your product without charge to you (subject to certain limitations stated herein) if your product proves to have been manufactured with a defect in materials or workmanship. if reasonable attempts to repair the product have been made without success, then Bosch will replace your product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). all removed parts and components shall become the property of Bosch at its sole option. all replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective product only, using a Bosch-authorized service provider during normal business hours. for safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the product yourself, or use an un-authorized servicer; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized servicer. if you choose to have someone other than an authorized service provider work on your product, tHis WarrantY Will autoMatiCallY BeCoMe null anD VoiD. authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the product if it is located in a remote area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or product replacement, once this warranty has expired.
Warranty Exclusions: the warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: (1) use of the product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the product in conjunction with air or water-going vessels); (2) any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed “fixing” or exploration of the appliance’s internal workings); (3) adjustment, alteration or modification of any kind; (4) a failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations; (5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the product; and (6) any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God. in no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. also excluded from this warranty are scratches, nicks, minor dents, and cosmetic damages on external surfaces and exposed parts; products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the product, or visits where there is nothing wrong with the product; correction of installation problems (you are solely responsible for any structure and setting for the product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. no attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BsH.
How to Obtain Warranty Service: to oBtain WarrantY serViCe for YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH AUTHORIZED serViCe Center, or Call 800-944-2904, or write Bosch at: BsH Home appliances - 5551 Mcfadden avenue, Huntington Beach, Ca 92649 /