Brother Toner Cartridge Replacement Guide

How do I resolve printing quality problems with low toner output?

First, reinstall the cartridge following the Installation Guide to ensure correct installation. If the problem persists, the toner may be solidified in the cartridge; remove it and shake gently several times before reinstalling. You should also clean the corona wire inside the drum unit by gently sliding the tab from left to right several times and returning it to its original position.

How do I fix a 'Print Unable' error?

Turn off the machine and wait a few minutes, then turn it on again. This simple reset often resolves the Print Unable error.

What is the proper way to shake a new toner cartridge?

Shake the cartridge from side to side 5 to 6 times to evenly distribute the toner inside. This should be done after removing the orange protective cover and before installing the cartridge into the drum unit.

How do I clean the corona wire in the drum unit?

Gently slide the tab inside the drum unit from left to right several times to clean the corona wire. After cleaning, ensure that you return the tab to its original position.

How do I replace the toner cartridge?

First, power on the printer and open the top cover until it locks in the open position. Push down the lock lever and remove the old toner cartridge from the drum unit. Unpack the new cartridge, remove the orange protective cover, and shake it 5 to 6 times to distribute the toner evenly. Insert the new cartridge firmly into the drum unit until the lock lever locks automatically, then reinstall the assembly back into the printer.

Why am I getting a 'Non-genuine Toner' error?

This is a warning message that appears when non-genuine toner is detected. You can clear this message by pressing the Resume, Stop, Reset, or Start button on your printer.