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Common questions
Common Questions
10 totalHow do I set up my Calphalon Espresso Machine for the first time?
First, remove all packaging and position the machine on a dry, stable, flat countertop. Wash the removable parts (milk pitcher, drip tray grill, filter baskets) in warm water with mild detergent, then rinse and dry them. Fill the water reservoir with room temperature water, remove the red plug from the base of the reservoir, insert the power plug into a 120V outlet, and press the ON/OFF button. The ON/OFF light will pulse while heating, and when both the ON/OFF and READY lights are fully illuminated, insert the portafilter with the two cup filter basket into the group head and turn the dial to 2 SHOT to prime the machine. Repeat this priming step once more before use. (Page 4-5)
What should I do if no coffee pours from the Group Head?
First, check that the water reservoir is filled with water and run water through the machine without a filter basket to ensure it is fully primed. If water still doesn't flow, the Group Head may be blocked and requires descaling (see pages 20-21), or the Dual Wall Filter Baskets may be blocked and can be unblocked using the cleaning pin. If the grounds are too fine or tamped too hard, empty the filter basket, rinse it under water, and refill with grinds tamped more lightly. (Page 23)
How often should I descale my espresso machine?
It is recommended to descale your machine every 4-6 months, although this period will depend on the hardness of your water and frequency of use. You can use Espresso Machine Descaling Tablets, liquid descaler, or white vinegar and warm water for the descaling process. (Page 20)
Why is my espresso tasting burnt?
The burnt taste can be caused by the type of coffee being used, so try using different brands of coffee. Another common cause is using the steam function just before pouring an espresso shot—allow time for the thermoblock to purge steam and cool down before pouring. The STEAM LIGHT should have finished flashing and the READY LIGHT should be fully illuminated before brewing. (Page 22)
What is the correct milk temperature for frothing?
The correct milk temperature is between 140-149°F. An indicator that the correct temperature has been reached is when the pitcher can only be held for approximately 3 seconds. If the milk is not heated long enough, it will be warm with little froth, and if heated too long it will start to boil around 162°F and have a burnt taste with all froth lost. (Page 12)
How do I clean the Steam Wand after frothing milk?
After every use, immediately purge the Steam Wand by turning the dial to HOT WATER for 1-2 seconds, then wipe the Steam Wand with a damp cloth to remove milk residue. Every 2-3 months, soak the Steam Wand overnight in the milk pitcher with warm water and one Espresso Machine Cleaning Tablet, rinse thoroughly in the morning, and run hot water through it for 40 seconds. (Page 19)
Full Manual
15 pages
Important Safeguards Contents Important Safeguards
1 Features
2 - 4 Before First Use
5 Espresso Making Guide
6 - 9 Tips for Making the Perfect Cup 10 - 11 Tips for Milk Frothing
12 - 13 Espresso Styles to Try
14 - 15 Shot Volume Programming 16 - 17 Care & Cleaning 18 - 19 Descaling: Group Head & Steam Wand 20 - 21 Troubleshooting Guide 22 - 23 Warranty 24
1
16. Warning: To Reduce The Risk Of
Fire Or Electric Shock. Do Not
Remove This Cover. No
User-Serviceable Parts Inside.
Repaire Should Be Done By
Authorized Personnel Only.
Save These Instructions
Household Use Only
North American models with grounded plugs:Power Cord Instructions:
Product Notices
A short power-supply cord (or detachable power-supply cord) may be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Longer detachable power- supply cords or extension cords are available and may be used if care is exercised in their use. If a long detachable power-supply cord or extension cord is used: Do not pull, twist or otherwise abuse the power cord. a. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance; b. If the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord; and c. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.appliance may result in fire, electric shock or injury to persons.
3 Features 2 Features A. Warming Plate with Tamper Home Preheat cups and glasses which helps retain the essential characteristics of true espresso; aroma and a rich, sweet taste. B. ON/OFF Button & Light The ON/OFF LIGHT will illuminate & pulse to indicate it is warming up. The ON/OFF LIGHT stays fully illuminated when ready. The machine will go to sleep after 20 mins, the ON/OFF LIGHT is off. C. Group Head - 58mm Commercial Size The larger size accepts more grinds, so you can have a true café tasting coffee at home. D. Portafilter - 58mm Commercial Size The wide size used in cafés for a more even water flow & improved extraction taste. E. Steam and Hot Water Wand Ball joint movement with silicone cover, so you can move the wand to your desired position without burning your fingers. F. Accessories Storage Home Area behind the Drip Tray, for storing the One & Two Cup Filter Baskets & the Cleaning Pin. G. Removable Drip Tray & Grill Includes a Water Level Indicator which floats through the Grill indicating when the tray is full and requires emptying. H. Removable 2L Water Reservoir Push back the Lid & fill with room temperature water, or remove the Water Reservoir by opening the Lid, & lifting upwards using the Handle located inside. I. Dial with Auto Shot Control Two Cups One Cup Cleaning Pin
A
B
C
G
H
I
E
F
58mm Tamper 12oz Milk Pitcher Ready Light Fully illuminated when ready. Shuts off when when DIAL needs to be returned to the vertical position.1 Shot
Pours 1 Shot Espresso - 1oz then automatically stops.2 Shot
Pours 2 Shots Espresso - 2oz then automatically stops. Steam Light Fully illuminated when ready to steam. Flashes when warming up to steam temperature & when cooling down (purging water) to coffee temperature. Steam Use to steam & froth milk. Hot Water Pours 6oz then automatically stops. Use for long black coffee; & hot drinks such as tea, instant soups & to heat your cups prior to making espresso.D
58mm Dual Wall Filter Baskets Steam Wand Pin Dual Wall Filter Basket PinOn/Off
Ready
Steam
1 Shot
2 Shot
Hot Water
Ready
Steam
1 Shot
2 Shot
Hot Water
Lock
Step 1. Remove Packaging Ensure all packaging has been removed. Step 2. Position Machine Ensure the espresso machine is always positioned onto a dry, stable, flat horizontal counter top. Step 3. Wash Parts Wash the 8 parts listed below in warm water with a mild detergent.
Dual
Wall
15 Bar
Important: Below 4 parts areNot Dishwasher Safe:
Ready
On/Off
One Cup
Two Cup
Center
Align & Insert
Turn
Or
Portafilter should be in the center position. 7 Espresso Making Guide Keep Portafilter flat, insert into Group Head. Empty hot water from cup. Turn Portafilter. Turn DIAL to either:On /Off
Max
2 L
Min
1 L
On /Off
One
Shot
One Cup
Two Cup
Return
Return
Turn DIAL toHot Water.
Half fill cup with hot water. Turn DIAL to 1 SHOT position. 6 Check for water in reservoir. Warm cup & Tamper on top Warming Plate. Turn on. Place cup on counter top & position Steam Wand. Select either:Ready
On/Off
On/Off
On/Off
Lock
Ready
Steam
1 Shot
2 Shot
Hot Water
On/Off
Ready
Steam
Hot
Water
1 Shot
2 Shot
Return
Lock
Lock
Lock
Lock
Lock
Lock
12
O’Clock
3O’Clock
Max
140-149°F
Pause
Steam Wand position:Remove
Please Empty Tray
Remove
Turn
Bang
8 9 Espresso Making Guide(Steam Light
fully ON). You will hear the Pump start. Turn DIAL back to STEAM position to start frothing milk. Milk ready when Pitcher is too hot to touch for 3 secs. Return DIAL to vertical position. As milk level rises, lower Pitcher to keep Tip just below surface. When desired micro- foam achieved, immerse Steam Wand half way. Remove Pitcher from Steam Wand. Espresso Making GuideSteam
Steam
Steam
Return
Hot
Water
Return
Lock
Lock
The way the espresso pours will tell you everything. Look out for:
Extraction Guide There are extraction variations from bean to bean, and everyone’s taste is different. Use the below as a guide to improve your espresso technique, so it’s just right for you.
Under Extraction
Optimum Extraction
Over Extraction
Pour ^ Quick flow Under 15 sec Steady flow 20-30 sec No flow-drips Over 35 sec Color Pale brown Crema-light brown Rich caramel Crema-dark golden Very dark brown Crema-dark brown Taste Sour, Acidic, Watery Rich, Sweet, Vibrant Bitter, Dry, Grainy Grind ^^ Too coarse Use a finer grind Just right Too fine Use a coarser grind Dosage Not enough grinds Use more grinds One Cup: 10-12g Two Cups: 20-22g Too many grinds Use less grinds Tamp Not enough tamp force Tamp firmer* Just right-firm pressure 20-30lb of force** Too much tamp force Tamp lighter ^ When using pre-ground bagged grinds, use the Dual Wall Filter Baskets. ^^ Ensure beans or pre-ground grinds are fresh. Old pre-ground grinds & old beans, no matter the grind size, will not produce a good tasting espresso.D
U
A
L
W
A
L
L
D
U
A
L
W
A
L
L
One Cup Two CupsMilk frothing is the steaming of milk. Key Elements to Frothed Milk The steam only heats the milk. The milk also needs to be aerated (add air) to create the micro-foam, and needs to be blended well together. Milk that has been frothed correctly has been heated to between 140-149°F, and has a thick, rich micro- foam with a silky sheen. It’s all about the temperature, positioning of the Steam Wand and when you move the Milk Pitcher.
O’Clock
3O’Clock
Max
Fill
Finished
Max
Remember practice makes perfect. Note: The volume of milk will increase or ’stretch’ during frothing, so don’t overfill the Pitcher.Steam
Hot
Water
Steam
Return
14 15 Espresso Styles to Try Espresso Styles to Try Espresso (Short Black) Espresso is a concentrated, full bodied coffee with a stable layer of ‘crema’ on top. An espresso is the foundation of all café coffee.
17 Shot Volume Programming The Espresso Machine features Auto Shot Volumetric Control. It pours just the right amount of espresso then automatically stops.
1 Shot - Pours 1 Shot Espresso- 1 oz 2 Shot - Pours 2 Shots Espresso- 2 oz You can adjust the pour volume to suit how you like your coffee. Preparing for Shot Programming
Max
2L
Min
1 L
Important: If a Shot Volume Program isn't started within 1 minute of entering Shot Programming, the machine will exit back to the Ready state. Two Cup - Shot Volume ProgramOn /Off
On /Off
Ready
Light
Hold
4 Sec
On /Off
On /Off
Ready
Light
Hold
4 Sec
On /Off
On /Off
Ready
Light
Hold
4 Sec
One Cup
Two Cup
On/Off
1 Shot
2 Shot
Return
Return
On/Off
On/Off
Ready
On/Off
On/Off
On/Off
On/Off
Hot
Water
Return
This appliance has no user serviceable parts. Any servicing beyond that described in the Cleaning Section should be performed by an Authorized Service Representative only. See warranty available online.
Espresso
Machine
Cleaning
Tablets
The espresso making process involves extracting oils out of coffee grinds. Deposits of grinds and oils build up over time affecting the taste of the coffee and operation of the espresso machine. Purging water through the Group Head and Steam Wand, before and after making each coffee, is the easiest way to keep your machine clean. (See Operating Guide page 6-9) Cleaning Tablets Cleaning Drip Tray Empty the Drip Tray when required, if the red Water Level Indicator appears through the Grill, empty the Drip Tray immediately.Steam
Insert
O
18 19 Care & Cleaning Care & Cleaning CAUTION: Do not immerse the machine in water. Important: Below parts are
Not Dishwasher Safe:
Filter
Insert
D
U
A
L
W
A
L
L
Group Head Rubber Seal A rubber seal is located in the Group Head and creates a seal against the Filter Basket when making an espresso. Important: When your espresso machine Note: is not being used, we recommend that you do not leave the Portafilter inserted into the Group Head, as this will reduce the life of the seal.Unscrew
Espresso
Machine
Cleaning
Tablets
Espresso Machine Cleaning Tablets are available for purchase online or through major retailers.Lock
Hold
4 Sec
On/Off
On/Off
After continued use, your espresso machine may develop a build-up of mineral deposits, and therefore require occasional ‘descaling’. We recommend descaling your machine every 4-6 months, although this period will depend on the hardness of water and frequency of use. Descaling Solution You have 3 options: A. Espresso Machine Descaling Tablets. or B. Liquid Descaler A & B Descaling options are available for purchase online or from major retailers. or C. White vinegar & warm water. Descaling Program The Descaling Program takes approximately 10 minutes to complete. Preparing for DescalingOn /Off
On /Off
Ready
Light
4C
4C
Important: In-between each of the Descaling Steps there is a maximum of 5 minutes allowed to start the next step before the Descaling Program will exit. Important: The Descaling Program can be exited at any point if the DIAL is returned to the vertical Ready position. Important: If Descaling Step 1 isn't started within 1 minute of entering the Descaling Program, the machine will exit the Descaling Program, and go back to the Ready state.On/Off
Ready
Steam
1 Shot
2 Shot
Hot Water
Lock
On/Off
Ready
22 23
Troubleshooting Guide Troubleshooting Guide
Problem
Possible Cause What To Do Espresso tastes burnt Type of coffee being used. Try different brands of coffee. Using steam function just before pouring an espresso shot. Allow time for the thermoblock to purge steam and cool down before pouring a shot of espresso. The STEAM LIGHT should have finished flashing & the READY LIGHT should be fully illuminated. Coffee is too cold Milk may not be heated enough. Ensure that milk is heated properly during frothing, but be sure not to heat too much and boil the milk. See Milk Frothing Section pages 12-13. No steam from the Steam Wand Steam Wand Tip is blocked. See Care & Cleaning, pages 18-19. No water in the Water Reservoir. Fill reservoir with water. Run Hot Water through the Steam Wand to ensure water flows. Not enough froth when frothing Milk may not be fresh. Ensure the milk being used is fresh. Milk temperature is too warm. Ensure you start frothing with milk that is around 39°F. Type of Pitcher being used. For best frothing results use a chilled Stainless Steel Milk Pitcher. Milk has been boiled. Start again with fresh, chilled milk. Heat till the Pitcher can only be held for approximately 3 second, 140-149°F. The milk is making bubbles rather than micro-foam. Ensure the Steam Wand Tip is positioned correctly. It should be just below the surface of the milk. Tap the Pitcher on the benchtop when finished to release larger trapped air bubbles. Milk is not taking in enough air. Keep the Steam Wand Tip just under the surface of the milk. This will help to introduce air to the milk to create micro-foam. Pump makes an unusually noise No water in reservoir. Fill the Water Reservoir. Water Reservoir not correctly positioned. Place the Water Reservoir firmly into the back of the unit. Red Plug from the packaging may still be inserted. Remove the red Plug found at the base of the Water Reservoir. If this guide does not solve your question, contact Calphalon Customer Care. Details are on the back page.Problem
Possible Cause What To Do Portafilter comes off during espresso pour. Espresso squirts out of the Group Head during pour Espresso trickles down the side of the Portafilter Portafilter is not attached correctly, or has not been tightened sufficiently. Ensure all three tabs of the Portafilter are fully inserted into the Group Head, & rotated to the center position. See Operating Guide Section, page 7. Coffee grind is too fine. Change to a coarser grind. Coffee grinds tamped too hard. Tamp the grinds more lightly. Top edge of filter is not free of coffee grinds. Clean around the top edge of the filter and wipe the Group Head clean. The Group Head is dirty. Wipe with a damp cloth. Clean the seal including the bayonet corner areas with a brush to remove grinds. Group Head rubber seal is damaged or worn. Contact Calphalon Customer Care. Details are on the back page. No coffee pours No water in the Water Reservoir. Fill reservoir with water. Run water through the machine without a Filter Basket to ensure it is fully primed. Group Head may be blocked. See Descaling Section, pages 20-21. The Dual Wall Filter Baskets may be blocked. Use the Cleaning Pin to unblock the Filter Basket. The coffee grounds are too fine or tamped down too hard. Empty the Filter Basket and rinse under water to clean. Wipe the group head with a cloth. Refill the filter with grinds and tamp. Coffee pours out in drips (Over Extracted) Grinds are too fine. Change to a coarser grind. Coffee tamped too hard. Tamp the grinds more lightly. Machine has scale build up. See Descaling Section, pages 20-21. Espresso does not have any Crema (Under Extracted) Beans are old or pre-ground grinds are dry. Use fresh beans and grinds. Be sure to store pre-ground grinds in an airtight container. Grinds not compacted enough. Tamp more firmly. Grinds too coarse. Use a finer grind coffee. Uneven cup filling Uneven tamping or obstruction in the pouring spouts. Ensure coffee is tamped evenly and check there is nothing obstructing the pouring spouts. Used Espresso puck is wet Dual Wall Filter Baskets can keep the espresso puck wet. Keep Portafilter in Group Head until milk frothing is finished. This will give more time for the water to dissipate.24 Warranty
3 Year Limited Warranty
Calphalon ("Calphalon") warrants that for a period of three years from the date of purchase, this product will be free from defects in material and workmanship. Calphalon, at its option, will repair or replace this product or any component of the product found to be defective during the guarantee period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive guarantee. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this guarantee. This guarantee is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain satisfaction guarantee performance. Calphalon dealers, service centers, or retail stores selling Calphalon, do not have the right to alter, modify or any way change the terms and conditions of this guarantee. This guarantee does not cover damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contary to the operating instructions, disassembly, repair or alteration by anyone other than Calphalon or an authorized Calphalon service center. Further the guarantee does not cover: Acts of God such as fire, flood, hurricanes and tornadoes. What are the limits on Calphalon's Liability? Calphalon shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory guarantee or condition. Except to the extent prohibited by applicable law, any implied guarantee or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above guarantee. Calphalon disclaims all other guarantees, conditions or representations, express, implied, statutory or otherwise. Calphalon shall not be liable for any damages for any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party. Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied guarantee lasts, so the above limitations or exclusion may not apply to you. This guarantee gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction. For additional immediate assistance with the Calphalon Temp iQ Espresso Machine, please call our Customer Service Center at 1-800-809-7267. To view the complete suite of products, please visit our website: www.calphalon.comDue to continued product improvements, product illustrations and photographs in this User Guide may differ slightly from the actual product. 198957 Need help with your appliance? www.Calphalon.com 1-800-809-7267 Contact our Customer Care Team or visit our website for information and tips on getting the most from your appliance.
Product of: Sunbeam Products Inc. 2381 NW Executive Center Dr., Boca Raton, FL, 33431