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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I charge my Dyson V7 vacuum cleaner?
Fully charge the machine before first use. Connect to charger either directly or via a wall dock, and plug it into a wall socket. During charging, LEDs will indicate the current level of charge; they turn off once fully charged.
How do I clean the brush bar of the Motorbar™ cleaner head?
To maintain optimal performance, regularly check for obstructions on the Motorbar™ cleaner head's brush bar. Unlock the end cap using a coin and slide out the brush bar to clear any debris without washing it.
How do I remove blockages from my vacuum?
If your machine cuts out during use, disconnect it from the charger and look for obstructions inside the cleaner head, tools, or main body of the machine. Do not touch the trigger while looking.
How do I wash my filter A?
Remove your filter by lifting it out and tapping off dust. Under running tap water rinse until clear, squeezing and twisting to remove excess water thoroughly. Dry for at least 24 hours in a well-ventilated area.
How do I clean the Mini Motorised tool if it's blocked?
To clear any obstructions inside, use a coin to unlock and remove the end cap, take out the brush bar, look for and remove debris safely without washing any parts. Ensure all components are dry before reassembly.
How do I wash my filter B?
Twist your filter anti-clockwise to remove it from the machine, then clean under cold running water until clear, shaking firmly to remove excess water. Dry for at least 24 hours in a ventilated place.
Full Manual
14 pages
User manual
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SV12 JN.00000 PN.000000-00-00
00.00.00 VERSION NO.01
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Contents In the box Getting started Caring for your floors Charging your machine Emptying your bin Cleaning your bin Clearing blockages Washing filter A
Washing filter B Clearing obstructions from your Motorbar™ cleaner head Clearing blockages from your Hair screw tool Clearing blockages from your Mini motorised tool Cleaning your tools Looking after your machine
In the box
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A brush bar located inside the cleaner head and a suction control slider located on the front.
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Main body showing the handle and bin attached.
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Vacuum cleaner
Motorbar™ cleaner head De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
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A rectangular dock that needs to be fixed to a wall with screws.
The charger is a one piece unit with the plug, connector end and cable.
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The narrow connector end at the top, this connects to the bin and the wider end at the bottom that connects to the cleaner head or tool.
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Wall dock The Dyson cordless vacuum drops into the wall-mounted charging dock, ready for your next clean.
#### Wand
Some tools may not be included.
This tool has a combination of brush head and crevice tool together in one unit. The brush head slides down the crevice tool when needed.
A small cleaner head with a body housing the motor and an electrical connector to attach to the wand or directly to the machine.
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A long tool with an angled end.
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Combination tool
Crevice tool Engineered for precise cleaning around tricky edges and into hard-toreach narrow spaces.
Mini motorised tool Motorised brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
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Getting started
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Pull trigger to start cleaning
Clean awkward spaces Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.
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Two power modes Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth.
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Diagram showing the connection of the wand onto the main body, with the wand release button aligned with the top of the main body.
The power mode button is located on the top of the machine between the bin and filter. Slide to the left for powerful cleaning and to the right for max mode.
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Pointers to demonstrate that the tools can be connected directly to the main body or to the end of the wand.
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Switch accessories quickly The quick-release tools click into place, and release in moments by simply depressing the release switch.
Some tools may not be included.
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A brush bar located inside the cleaner head and a suction control slider located on the front.
Motorbar™ cleaner head De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
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Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on your machine can damage certain flooring. Some rug materials may fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer.
Charging your machine
Fully charge your machine before your first use. Connect to charger either directly or in the dock.
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A full charge will take approximately 5 hours. While your battery is charging, the LEDs will flash with the current level of charge. These lights will turn off once your machine is fully charged.
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Battery LEDs
During use, high charge.
During use, medium charge.
During use, low charge.
Insert the charging cable into the charging point at the back of the vacuum, at the bottom of the handle. Plug the cable into a wall socket to begin charging.
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The charger connected from the power supply using the wall dock.
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The LED lights are located on the side of the battery unit.
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All LEDs lit with a solid blue light
Two LEDs lit with a solid blue light
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One LED lit with a solid blue light
Empty.
One blue LED flashing.
Charging LEDs
One flashing blue light on the side of the battery.
Charging, low charge.
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Two flashing blue lights on the side of the battery.
Charging, medium charge.
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Three flashing blue lights on the side of the battery.
Charging, nearly full.
5 hrs 1
No lights illuminated on the side of the battery.
Fully charged.
Battery fault.
One flashing red LED.
One light flashing alternately red and blue.
Charger fault.
Emptying your bin
Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.
Release the dirt
Remove the wand from your machine. Hold your machine over the bin and pull the bin release catch upwards. The cyclone will slide up and the bin base will open.
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Minimise dust contact
Cover your bin tightly in a dustproof bag while you empty. Remove the bin carefully, seal the bag tightly and dispose.
Close the bin Push down on the cyclone until it slides into position. Push the bin base upwards until it closes securely.
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The MAX mark on the bin of the machine, showing that the dirt should not be filled over the Max mark when the machine is at the angle of normal use.
The bin release catch is located on the top of the cyclone where it joins the main body of your machine.
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Cleaning your bin
Empty your bin as soon as the dirt reaches the MAX mark. You may need to clean the filter more often if you use your machine with a full bin.
Empty your bin
Remove the wand from your machine. Hold your machine over a bin and pull the bin release catch upwards. The cyclone will slide up and the bin base will open.
#### Remove the cyclone
Pull the bin release catch upwards. The cyclone will slide up and the bin base will open.
Locate the cyclone release button behind the cyclone and push to remove the cyclone from your machine.
Remove the bin
Pull back on the red catch located on the base, slide the bin down and pull it off your machine.
#### Clean the bin
Wipe your bin with a damp, lint-free cloth. Don’t put the bin in a dishwasher or use detergents, polishes or air fresheners.
Make sure the bin is completely dry before replacing.
Replace the bin
Align the tabs on the bin with the grooves on the main body and slide it upwards until it clicks into place.
Replace the cyclone
Slide the cyclone into the grooves of the main body and push down until it is in position.
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The cyclone release button is located on the main body and is visible once the bin release button has been activated. The button to remove the bin is located on the bottom of the handle.
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Push the bin base up until it clicks firmly shut.
Clearing blockages
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Your machine is fitted with an automatic cut-out. If any part of it is blocked, your machine’s motor will pulse and won’t function until the blockage has been cleared.
Disconnect your machine from the charger before looking for blockages. Be careful not to touch the trigger and be aware of sharp objects.
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Leave your machine to cool down before looking for blockages. Don't use your machine when looking for blockages as this could cause injury.
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With the wand removed from the machine, check for blockages at both ends of the wand.
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Turn the cleaner head over to check for obstructions on the brush bar and air inlet.
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Washing filter A
Remove your filter
Lift the filter out of the top of the cyclone. Tap to remove excess dust and debris.
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The filter has a top with five arms that fit onto the cyclone body
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Wash your filter
Hold the open end of the filter under a running tap, until the water runs clear. Turn the filter upside down and tap it to remove excess water. Run water over the outside of the filter until the water runs clear. Squeeze and twist with both hands to make sure the excess water is removed.
Dry your filter
Leave your filter to dry for at least 24 hours in a well-ventilated, warm place. Do not dry your filter in a tumble-dryer or near a naked flame. Important: your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.
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Refit your filter
Align the arrow on the top of the filter with the bin release button. Push down to fit securely in place.
The filter will only fit correctly if the arms are aligned and the arrow on the top is pointing towards the main body of the machine.
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Washing filter B
Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.
Wash your filter
Wash the inside of the filter under cold, running water, rotating the filter to make sure all the inside is clean. Repeat until the water runs clear.
Shake out the water
Empty the filter and shake firmly to remove excess water. Keep shaking it until there’s no water coming from the filter.
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The filter is placed under the tap with the water flowing into the open end of the filter
#### Dry your filter
Place your filter, with the open end facing up, to dry.
Leave your filter to dry for at least 24 hours in a well-ventilated, warm place. Do not dry your filter in a tumble-dryer or near a naked flame. Important: your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.
Replace your filter
Place your filter on your machine, aligned in the open position. Twist clockwise until it clicks securely into position.
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Clearing obstructions from your Motorbar™ cleaner head
MotorbarTM cleaner head may not be included in box. Your Motorbar™ cleaner head doesn't have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions. Make sure your machine is disconnected from the charger and take care not to touch the trigger.
#### Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Use a coin to unlock the end cap. Twist the end cap and remove it from your brush bar. Don’t wash the end cap. Slide your brush bar out of the cleaner head.
Look for obstructions Clear any debris from your brush bar. Check inside the cleaner head and remove any debris or blockages. Your Motorbar™ cleaner head and brush bar aren't washable. Wipe over with a damp lint-free cloth.
Replace your brush bar
Push the end cap back on to your brush bar and slide it back into the cleaner head.
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Turn the end cap clockwise into the locked position. Your cleaner head isn’t washable and should only be wiped over with a damp lint-free cloth.
The removal of the brush bars showing the lock in a horizontal position and the unlock symbol in the 6 o’clock position and the lock symbol in the 12 o’clock position.
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The brush bar reinserted into the cleaner head and the end cap rotated to the locked position.
Clearing blockages from your Mini motorised tool
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Mini Motorised tool may not be included in box. Your Mini motorised tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions. Make sure your machine is disconnected from the charger and take care not to touch the trigger.
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Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Use a coin to unlock the end cap. Twist the end cap and remove it from your brush bar. Don’t wash the end cap. Slide your brush bar out of the cleaner head.
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Look for obstructions
Clear any debris from your brush bar. Check inside the cleaner head and remove any debris or blockages. Your Mini motorised tool and brush bar aren’t washable. Wipe over with a damp lint-free cloth.
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Replace your brush bar
Push the end cap back on to your brush bar and slide it back into the cleaner head.
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Turn the end cap into the locked position. Your cleaner head isn't washable and should only be wiped over with a damp lint-free cloth.
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Cleaning your tools
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end. Make sure your tools are completely dry before using. Some tools may not be included in the box.
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#### Crevice toolCombination tool
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Looking after your machine
To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.
Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth. Check for blockages in the cleaner head, tools and main body of your machine. Wash your filter regularly and leave to dry completely. Don’t use detergents or polishes to clean your machine.
Look after your battery
To get the best performance and life from your battery, use Powerful suction mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.
Your serial numbers You can register your machine using the serial number found on the bottom of your machine.
You can find your serial numbers on your machine, battery and charger. Use your serial number to register.
For more information and support videos for your machine go online: www.dyson.com.au/support or www.dyson.co.nz/support