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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalCan I wash the cleaner head in a dishwasher?
No, you should not immerse the cleaner head in water or any other liquids. Instead, wipe over the cleaner head with a damp lint-free cloth only and ensure all parts are completely dry before reassembling.
What should I do if I experience reduced suction or performance?
Check for blockages in the cleaner head, wand, or hose and clear them if found. Ensure the brush bar is clean and free from obstructions, and verify that the cleaner head is securely attached to the wand.
How often should I clean the brush bar?
It is recommended to clean the brush bar regularly, especially if you notice reduced performance or increased noise from your vacuum cleaner.
What Dyson vacuum models is the Soft Roller Cleaner Head compatible with?
The Soft Roller Cleaner Head is compatible with Dyson V8, V8 Absolute, SV10, and V8 Animal cordless electric vacuums only. It is not designed to work with other Dyson vacuum models.
How do I attach the Soft Roller Cleaner Head to my Dyson vacuum?
First, ensure your vacuum is turned off and unplugged. Locate the connection point at the end of the wand and align the male end of the cleaner head with the female receptacle. Push the cleaner head firmly onto the wand until it clicks securely into place, which indicates a proper connection.
How do I clean the brush bar?
Ensure the vacuum is off and unplugged, then press the cleaner head release button and place the head upside down. Push the end cap up fully and pull the brush bar out, then hold it under running water and gently rub to remove lint or dirt. Remove excess water by running your hand down the length, then stand it upright with the closed end at the top and let it dry completely for at least 24 hours before reattaching.