Epson Epson XP 2205 Home Printer User

User's Guide

Npd5334-00 En

Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation. © 2015 Seiko Epson Corporation. All rights reserved. The contents of this manual and the specifications of this product are subject to change without notice. User's Guide Copyright 2

Trademarks ❏EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

The Software Is Provided "As-Is" And Without Warranty Of Any Kind, Express,

Implied Or Otherwise, Including Without Limitation, Any Warranty Of

Merchantability Or Fitness For A Particular Purpose.

In No Event Shall Sam Leffler Or Silicon Graphics Be Liable For Any Special,

Incidental, Indirect Or Consequential Damages Of Any Kind, Or Any Damages

Whatsoever Resulting From Loss Of Use, Data Or Profits, Whether Or Not Advised

Connection With The Use Or Performance Of This Software.

Contents Copyright Trademarks About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7 Descriptions Used in this Manual. . . . . . . . . . . . . . . 7 Operating System References. . . . . . . . . . . . . . . . . . 8 Important Instructions Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9 Printer Advisories and Warnings. . . . . . . . . . . . . . . 9 Advisories and Warnings for Setting Up/ Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . 9 Advisories and Warnings for Using the Printer with a Wireless Connection. . . . . . . . . . . 11 Printer Basics Part Names and Functions. . . . . . . . . . . . . . . . . . . 12 Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . 16 Available Paper and Capacities. . . . . . . . . . . . . . . . 17 List of Paper Types. . . . . . . . . . . . . . . . . . . . . . .18 Loading Paper in the Rear Paper Feed. . . . . . . . . . .18 Placing Originals on the Scanner Glass Printing Printing from a Computer. . . . . . . . . . . . . . . . . . . 24 Printing Basics - Windows. . . . . . . . . . . . . . . . . 24 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .25 Printing on 2-Sides (for Windows only). . . . . . . .28 Printing Several Pages on One Sheet. . . . . . . . . . 29 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .30 Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 31 Enlarged Printing and Making Posters (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 32 Printing Using Advanced Features. . . . . . . . . . . 38 Printing Photos Using Epson Easy Photo Print. . 40 Printing from Smart Devices. . . . . . . . . . . . . . . . . 41 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . .41 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . .42 Canceling Printing - Printer Button. . . . . . . . . . .42 Canceling Printing - Windows. . . . . . . . . . . . . . 42 Canceling Printing - Mac OS X. . . . . . . . . . . . . .43 Copying Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Making 20 Copies. . . . . . . . . . . . . . . . . . . . . . . . . 44 Scanning Scanning from the Control Panel. . . . . . . . . . . . . . 45 Scanning from a Computer. . . . . . . . . . . . . . . . . . .45 Scanning Basics. . . . . . . . . . . . . . . . . . . . . . . . . 45 Scanning Using Advanced Features. . . . . . . . . . .48 Scanning from Smart Devices. . . . . . . . . . . . . . . . .51 Replacing Ink Cartridges Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 53 Checking the Ink Levels - Windows. . . . . . . . . . .53 Checking the Ink Levels - Mac OS X. . . . . . . . . . 53 Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .53 Ink Cartridge Handling Precautions. . . . . . . . . . . . 54 Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 56 Temporarily Printing with Black Ink. . . . . . . . . . . . 60 Temporarily Printing with Black Ink - Windows. 61 Temporarily Printing with Black Ink - Mac

Os X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Aligning the Print Head - Windows. . . . . . . . . . .66 Aligning the Print Head - Mac OS X. . . . . . . . . . 66 Cleaning the Paper Path for Ink Smears. . . . . . . . . .66 Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .67 Applications and Network Service Information Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .68 Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Running Web Config on a Web Browser. . . . . . . 68 Running Web Config on Windows. . . . . . . . . . . 69 Running Web Config on Mac OS X. . . . . . . . . . .69 Necessary Applications. . . . . . . . . . . . . . . . . . . . . .70 Windows Printer Driver. . . . . . . . . . . . . . . . . . . 70 Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . 73 EPSON Scan (Scanner Driver). . . . . . . . . . . . . . 76 Epson Event Manager. . . . . . . . . . . . . . . . . . . . .76 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . 77 E-Web Print (for Windows Only). . . . . . . . . . . . 77 Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . .77 EPSON Software Updater. . . . . . . . . . . . . . . . . .78 Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 78 Uninstalling Applications - Windows. . . . . . . . . 78 Uninstalling Applications - Mac OS X. . . . . . . . . 79 Installing Applications. . . . . . . . . . . . . . . . . . . . . . 79 Updating Applications and Firmware. . . . . . . . . . . 80 Solving Problems Checking the Printer Status. . . . . . . . . . . . . . . . . . 81 Checking the Error Indicators on the Printer. . . .81 Checking the Printer Status - Windows. . . . . . . . 82 Checking Printer Status - Mac OS X. . . . . . . . . . 83 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 83 Removing Jammed Paper from the Rear Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Removing Jammed Paper from the Output Tray. 84 Removing Jammed Paper from Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .86 Power and Control Panel Problems. . . . . . . . . . . . . 87 Power Does Not Turn On. . . . . . . . . . . . . . . . . . 87 Power Does Not Turn Off. . . . . . . . . . . . . . . . . .87 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 87 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 88 Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 88 Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 89 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . . 89 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 90 Printed Characters Are Incorrect or Garbled. . . . 91 The Printed Image Is Inverted. . . . . . . . . . . . . . .91 The Printout Problem Could Not be Cleared. . . . 91 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . .91 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . . 92 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 93 Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 93 Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . .93 Characters Are Blurred. . . . . . . . . . . . . . . . . . . .93 An Image of the Reverse Side of the Original Appears in the Scanned Image. . . . . . . . . . . . . . 93 Moire (Cross-Hatch) Patterns Appear in the Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . 94 Scanning Area or Direction Is Not Correct. . . . . 94 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Other Scanning Problems. . . . . . . . . . . . . . . . . . . .95 Cannot Scan in Full Auto Mode in EPSON Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Thumbnail Preview Does Not Work Properly. . . 95 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . . 95 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Operation Sounds Are Loud. . . . . . . . . . . . . . . .95 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 95 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . . 96 Printer Specifications. . . . . . . . . . . . . . . . . . . . . 96 Scanner Specifications. . . . . . . . . . . . . . . . . . . . 97 Interface Specifications. . . . . . . . . . . . . . . . . . . .97 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . . 97 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . . 98 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Electrical Specifications. . . . . . . . . . . . . . . . . . . 98 Environmental Specifications. . . . . . . . . . . . . . . 99 System Requirements. . . . . . . . . . . . . . . . . . . . . 99 Regulatory Information. . . . . . . . . . . . . . . . . . . . . 99 Standards and Approvals for Australian Model. . 99 Restrictions on Copying. . . . . . . . . . . . . . . . . . 100 User's Guide Contents 5

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Saving Power - Windows. . . . . . . . . . . . . . . . . .100 Saving Power - Mac OS X. . . . . . . . . . . . . . . . . 100 Transporting the Printer. . . . . . . . . . . . . . . . . . . .101 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 103 Technical Support Web Site. . . . . . . . . . . . . . . .103 Contacting Epson Support. . . . . . . . . . . . . . . . 103 User's Guide Contents 6

About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏Start Here (paper manual) Provides you with information on setting up the printer and installing the software. ❏User's Guide (digital manual) This manual. Provides instructions on using the printer, replacing ink cartridges, maintenance, and solving problems. ❏Network Guide (digital manual) Provides information on network settings and solving problems when using the printer on a network. As well as the manuals above, see the help included in the various Epson software applications. Marks and Symbols !Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation. ❏Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. User's Guide About This Manual 7

Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏Microsoft® Windows® 8.1 operating system ❏Microsoft® Windows® 8 operating system ❏Microsoft® Windows® 7 operating system ❏Microsoft® Windows Vista® operating system ❏Microsoft® Windows® XP operating system ❏Microsoft® Windows® XP Professional x64 Edition operating system Mac OS X In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8". User's Guide About This Manual 8

Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock. ❏ Be sure your AC power cord meets the relevant local safety standard. ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions. ❏ Place the printer near a wall outlet where the plug can be easily unplugged. ❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity. ❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands. ❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers. ❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏If ink gets on your skin, wash the area thoroughly with soap and water. ❏If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏If ink gets into your mouth, see a doctor right away. ❏Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin. ❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏Keep ink cartridges out of the reach of children. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. User's Guide Important Instructions 9

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer. ❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. ❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer. ❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. ❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle. ❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Allow space above the printer so that you can fully raise the document cover. ❏ Leave enough space in front of the printer for the paper to be fully ejected. ❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources. ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. User's Guide Important Instructions 10

Advisories and Warnings for Using the Printer with a Wireless Connection ❏Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment. ❏Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices. User's Guide Important Instructions 11

Printer Basics Part Names and Functions

A

B

C

D

E

F

A

B

A

B

C

A

B

C

A

B

A

B

Control Panel

A

B

G

H

I

E

F

C D

A

B

C

D

E

F

G

H

I

+ Press and buttons simultaneously to run software on a USB-connected computer and scan as a PDF file. + or Press y and the or buttons simultaneously to make 20 copies. + Press the and buttons simultaneously to start PIN Code Setup (WPS). See the Network Guide for more details. + Turn the printer on while holding down the button to restore the default network settings. + Turn the printer on while holding down the y button to print the nozzle check pattern. Related Information & “Checking the Error Indicators on the Printer” on page 81 User's Guide Printer Basics 15

Loading Paper Paper Handling Precautions ❏Read the instruction sheets supplied with the paper. ❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏Avoid using envelopes that are too thin, as they may curl during printing. Related Information & “Printer Specifications” on page 96 User's Guide Loading Paper 16

Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. The only paper size and paper type available for printing from the control panel are A4 size and plain paper. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2- Sided Printing Borderless Printing Epson Bright White Ink Jet Paper

A4

A4

A4

A6

*1 The loading capacity for pre-punched paper is one sheet. *2 For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 103 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type*2 Epson Bright White Ink Jet Paper*1 plain papers Epson Ultra Glossy Photo Paper*1 Epson Ultra Glossy Epson Premium Glossy Photo Paper*1 Epson Premium Glossy Epson Premium Semigloss Photo Paper*1 Epson Premium Semigloss Epson Photo Paper Glossy*1 Photo Paper Glossy Epson Matte Paper-Heavyweight*1 Epson Matte Epson Photo Quality Ink Jet Paper*1 Epson Matte Plain paper*1 plain papers Envelope Envelope *1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. *2 For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Rear Paper Feed

❏Pre-punched paper Note: ❏Load a single sheet of paper without binding holes at the top or the bottom. ❏Adjust the print position of your file to avoid printing over the holes.

& “Available Paper and Capacities” on page 17 User's Guide Loading Paper 21

Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏Place multiple photos at least 20 mm apart from each other. ❏The photos should be larger than 15 x 15 mm.

Printing Printing from a Computer Printing Basics - Windows Note: ❏See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏Operations differ depending on the application. See the application's help for details.

❏Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Click Settings to select the amount of enlargement. ❏Orientation: Select the orientation you set in the application. ❏Paper Type: Select the type of paper you loaded. ❏Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting.

Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout. Note: ❏This feature is not available for borderless printing. ❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.

Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing.

Related Information & “Loading Paper in the Rear Paper Feed” on page 18 & “Printing Basics - Windows” on page 24 Printing to Fit the Paper Size - Mac OS X

Related Information & “Loading Paper in the Rear Paper Feed” on page 18 & “Printing Basics - Windows” on page 24 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. User's Guide Printing 33

Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting. Note: To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it. Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage. Windows Note: This feature is not available for borderless printing. Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage. Mac OS X Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a percentage in Scale. Close the window, and then print following the basic printing instructions. Adjusting the Print Color You can adjust the colors used in the print job. PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: ❏These adjustments are not applied to the original data. ❏PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance. Windows Select the method of color correction from Color Correction on the More Options tab. If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. User's Guide Printing 39

Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark. Note: This feature is not available for borderless printing. Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the color and position of the watermark. Printing a Header and Footer (for Windows Only) You can print information such as a user name and printing date as headers or footers. Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear. ❏To perform borderless printing using a commercially available application, make the following settings. ❏Create the image data to fully fit the paper size and if a margin setting is available in the application you are using, set the margin to 0 mm. ❏Enable the borderless printing setting in the printer driver. Related Information & “Available Paper and Capacities” on page 17 & “Loading Paper in the Rear Paper Feed” on page 18 & “Epson Easy Photo Print” on page 77 User's Guide Printing 40

Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register your printer in the Epson Connect service. You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/a Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice.

A

B

C

D

E

F

G

Canceling Printing - Mac OS X

Copying Copying Basics You can copy on A4-size plain paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

Scanning Scanning from the Control Panel You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable. c Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.

Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan. User's Guide Scanning 48

Note: Office Mode is not available for Japanese operating systems. User's Guide Scanning 49

Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan. User's Guide Scanning 50

Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/a Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice.

A

B

C

D

E

F

G

H

I

J

Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the computer. Checking the Ink Levels - Windows

220Xl*

220Xl*

220Xl*

220Xl*

Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges. Handling precautions ❏Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏Epson recommends using the ink cartridge before the date printed on the package. ❏For best results, use up ink cartridge within six months of opening the package. ❏For best results, store ink cartridge packages with their bottom down. ❏After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package. ❏You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. User's Guide Replacing Ink Cartridges 54

❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏Install all ink cartridges; otherwise you cannot print. ❏Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print. ❏If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs. ❏Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. ❏This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance. ❏For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with low ink status may not be used when reinserted. ❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve. ❏Although the ink cartridges may contain recycled materials, this does not affect printer function or performance. ❏Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement. ❏Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally. ❏You cannot use the cartridges that came with the printer for the replacement. ❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature. Ink consumption ❏To maintain optimum print head performance, some ink is consumed from all cartridges not only during printing but also during maintenance operations such as ink cartridge replacement and print head cleaning. User's Guide Replacing Ink Cartridges 55

❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black. ❏The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges. Replacing Ink Cartridges !Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Note: If you replace the ink cartridges while coping, the originals may move out of place. Press the y button to cancel and replace the originals.

Note: To cancel ink cartridge replacement, keep the ink cartridges installed and turn off the printer.

Temporarily Printing with Black Ink When color ink is expended and black ink still remains when printing from a computer, you can use the following settings to continue printing for a short time using only black ink. ❏Type of paper: plain papers, Envelope ❏Color: Grayscale ❏Borderless: Not selected ❏EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏The available period varies depending on the usage conditions. User's Guide Replacing Ink Cartridges 60

Temporarily Printing with Black Ink - Windows

Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏Paper Type: plain papers ❏Quality: Standard ❏EPSON Status Monitor 3: Enabled Note: ❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏To maintain the quality of the print head, black ink is also consumed. Options Description Yes Select to use a mixture of color inks to create black. This window is displayed the next time you print a similar job. No Select to continue using the remaining black ink. This window is displayed the next time you print a similar job. Disable this feature Select to continue using the remaining black ink. This window is not displayed until you replace the black ink cartridge and it runs low again. User's Guide Replacing Ink Cartridges 63

Improving Print and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. Note: ❏Because print head cleaning uses some ink, clean the print head only if quality declines. ❏When ink is low you may not be able to clean the print head. Replace the appropriate ink cartridge first. ❏If print quality has not improved after repeating nozzle check and head cleaning about four times, wait for at least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. If the printer operates printing while waiting, extend the waiting time. We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏To prevent the print head from drying out, always turn the printer off by pressing the P button. ❏To keep the print head operating at its best, we recommend printing a few pages on a regular basis. Checking and Cleaning the Print Head - Printer Buttons

❏There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model.

Related Information & “Loading Paper in the Rear Paper Feed” on page 18 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Windows

Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows. Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver ✓ ✓ – ✓ See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Web Config Web Config is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or smart device. You can confirm the printer status or change the network service and printer settings. To use the Web Config, connect the printer and the computer or device to the same network. Note: The following browsers are supported.

Os

Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application. Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties. Note: Operations differ depending on the application. See the application's help for details. Accessing the printer driver from the control panel To make settings that apply to all of the applications, access from the control panel. ❏Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences. ❏Windows 7 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right- click on your printer and select Printing preferences. ❏Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences. ❏Windows XP Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences. Accessing the printer driver from the printer icon on the task bar The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver. If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer. Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help. User's Guide Applications and Network Service Information 70

Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet. User's Guide Applications and Network Service Information 71

More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections. User's Guide Applications and Network Service Information 72

Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

Accessing the printer driver from applications Select Print from the File menu. If necessary, click Show Details (or d) to expand the print window. Note: Operations differ depending on the application. See the application's help for details. Starting the utility Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. Guide to Mac OS X Printer Driver Print dialog Switch the pop-up menu on the center of the screen to show more items. Pop-up Menu Descriptions Print Settings You can make the basic print settings such as paper type and print quality. Two-sided Printing Settings You can select a binding direction for 2-sided printing or select a document type. This menu is only displayed for automatic 2-sided printing capable models. Layout You can select a layout for printing several pages on one sheet or select to print a border. Paper Handling You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. User's Guide Applications and Network Service Information 74

Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again. See the following to add a printer. http://epson.sn Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS X Printer Driver You can make various settings such as skipping blank pages and enabling/disabling high speed printing.

❏High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏Remove white borders: Removes unnecessary margins during borderless printing. ❏Warning Notifications: Allows the printer driver to display warning notifications. ❏Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason. ❏Lower Cassette: Add the optional paper cassette units to the paper source. Note: The availability of these settings varies by model. Related Information & “Temporarily Printing with Black Ink” on page 60 EPSON Scan (Scanner Driver) EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. Note: You can also start EPSON Scan from a TWAIN-compliant scanning application. Starting on Windows ❏Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching. Select Go > Applications > Epson Software > EPSON Scan. Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details. Starting on Windows ❏Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Event Manager. User's Guide Applications and Network Service Information 76

Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager. Related Information & “Scanning from the Control Panel” on page 45 Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details. Note: To use this application, the printer driver needs to be installed. Starting on Windows ❏Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏Except for Windows 8.1/Windows 8 Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS X Select Go > Applications > Epson Software > Epson Easy Photo Print. E-Web Print (for Windows Only) E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar. Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Easy Photo Scan Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer or cloud service. You can also easily adjust the scanned image. See the application's help for details. Note: To use this application, the scanner driver EPSON Scan needs to be installed. Starting on Windows ❏Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Easy Photo Scan. User's Guide Applications and Network Service Information 77

Starting on Mac OS X Select Go > Applications > Epson Software > Easy Photo Scan. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater. Uninstalling Applications Note: Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Applications - Windows

Solving Problems Checking the Printer Status Checking the Error Indicators on the Printer When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. : On : Flashing slowly : Flashing fast Light Situation Solutions No paper is loaded or more than one sheet has been fed at a time. Load paper and press the or button. A paper jam has occurred. Remove the paper and press the or button. An ink cartridge is expended or there is insufficient ink in the cartridge to charge the ink. To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace with a new ink cartridge. An ink cartridge is not installed. Install the ink cartridge. An ink cartridge has not been recognized. Press the ink cartridge down firmly. An unsupported ink cartridge has been installed. Install an ink cartridge that is supported by this printer. You cannot use the cartridges that came with your printer for replacement. An ink cartridge is nearly expended. You can print until the B light turns on. Prepare a new ink cartridge. You can check the ink levels from the computer. The b light and B light flash alternately. An ink pad is nearing or at the end of its service life. The ink pads* need to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user- serviceable part. When a message saying that you can continue printing is displayed on the computer, press the or button to continue printing. The lights stop flashing for the time being, however, they will continue to flash at regular intervals until the ink pad is replaced. User's Guide Solving Problems 81

Light Situation Solutions A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. If the error continues to occur after turning the power off and on again, contact Epson support. A Wi-Fi connection error has occurred. Press the button to clear the error and try again. See the Network Guide for more details. The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer !Caution: ❏Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. User's Guide Solving Problems 84

Power and Control Panel Problems Power Does Not Turn On ❏Hold down the P button for a little longer. ❏Make sure the power cord is securely plugged in. Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Printer Does Not Print Check the following if the printer does not operate or prints nothing. ❏Install the printer driver. ❏To print photos easily, install Epson Easy Photo Print. ❏Connect the USB cable securely to the printer and the computer. ❏If you are using a USB hub, try to connect the printer directly to the computer. ❏If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide. ❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. ❏In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏Check if there are any paused print jobs. Cancel printing if necessary. ❏Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer. ❏In Mac OS X, make sure the printer status is not Pause. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer). ❏Run the nozzle check, and then clean the print head if any of the print head nozzles are clogged. Related Information & “Installing Applications” on page 79 & “Epson Easy Photo Print” on page 77 User's Guide Solving Problems 87

& “Canceling Printing” on page 42 & “Checking and Cleaning the Print Head” on page 64 & “Web Config” on page 68 Printout Problems Print Quality Is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints. ❏Run the nozzle check, and then clean the print head if any of the print head nozzles are clogged. ❏Align the print head. ❏Use paper supported by this printer. ❏Do not print on paper that is damp, damaged, or too old. ❏If the paper is curled or the envelope is puffed up, flatten it. ❏When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer. ❏Print using a high quality setting in the printer driver. ❏If you hold down the or button for more than three seconds, the printer copies in draft mode and banding may appear on the printout. ❏When images or photos are printed in unexpected colors, adjust the color and then print again. The automatic color correction feature uses the standard PhotoEnhance correction mode. Try another PhotoEnhance correction mode by selecting an option other than Auto Correct as the Scene Correction setting. If the problem continues, use any other color correction feature other than PhotoEnhance. ❏Windows Select Custom as the Color Correction setting on the printer driver's More Options tab. Click Advanced, and then select anything other than PhotoEnhance as the Color Management setting. ❏Mac OS X Select the Color Matching menu on the print dialog, and select EPSON Color Controls. Select Color Options from the pop-up menu, and then select a color correction mode other than PhotoEnhance. ❏Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏Windows Clear High Speed on the printer driver's More Options tab. ❏Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. ❏Do not stack the paper immediately after printing. User's Guide Solving Problems 88

❏Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline. ❏Epson recommends using the ink cartridge before the date printed on the package. ❏For best results, use up ink cartridge within six months of opening the package. ❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper. Related Information & “Checking and Cleaning the Print Head” on page 64 & “Aligning the Print Head” on page 66 & “Available Paper and Capacities” on page 17 & “Paper Handling Precautions” on page 16 & “List of Paper Types” on page 18 Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image. ❏Load and eject paper without printing to clean the paper path. ❏Clean the scanner glass and the document cover. ❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard. ❏If banding appears at intervals of 2.5 cm, align the print head. ❏If a moire (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle. Related Information & “Cleaning the Paper Path for Ink Smears” on page 66 & “Cleaning the Scanner Glass” on page 67 & “Aligning the Print Head” on page 66 & “Print Quality Is Poor” on page 88 An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original, place the original on the scanner glass and then place a piece of black paper over it. The Position, Size, or Margins of the Printout Are Incorrect ❏Load paper in the correct direction, and slide the edge guides against the edges of the paper. User's Guide Solving Problems 89

❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner. ❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong printing position or small images. ❏Select the appropriate paper size setting in the printer driver. ❏Adjust the margin setting in the application so that it falls within the printable area. ❏If you want to print with no margins, make settings for borderless printing. ❏Windows Select Borderless on the printer driver's Main tab. If you select a paper type unavailable for borderless printing, you cannot select this check box. Select the paper available for borderless printing. ❏Mac OS X Select a paper size for borderless printing as the Paper Size setting in the print dialog. ❏During borderless printing, the image is slightly enlarged and the protruding area is cropped. Adjust the amount of enlargement. ❏Windows Click Settings of the Borderless on the printer driver's Main tab and select the amount of enlargement. ❏Mac OS X Select the Print Settings menu in the print dialog and select the amount of enlargement in the Expansion setting. Related Information & “Loading Paper in the Rear Paper Feed” on page 18 & “Placing Originals on the Scanner Glass” on page 22 & “Cleaning the Scanner Glass” on page 67 & “Printable Area” on page 96 & “Available Paper and Capacities” on page 17 Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏Clean the paper path. ❏Clean the scanner glass and the document cover. ❏Load paper in the correct direction. ❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. Related Information & “Cleaning the Paper Path for Ink Smears” on page 66 & “Cleaning the Scanner Glass” on page 67 & “Loading Paper in the Rear Paper Feed” on page 18 & “Print Quality Is Poor” on page 88 User's Guide Solving Problems 90

Printed Characters Are Incorrect or Garbled ❏Connect the USB cable securely to the printer and the computer. ❏Cancel any paused print jobs. ❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. Related Information & “Canceling Printing” on page 42 The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏Windows Clear Mirror Image on the printer driver's More Options tab. ❏Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 78 & “Installing Applications” on page 79 Printing Is Too Slow ❏When printing continuously for approximately more than 30 minutes, printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return the printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the power on. The printer does not recover if the power is off. ❏Close any unnecessary applications. ❏Lower the quality setting on the printer driver. High quality printing slows down the printing speed. ❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏Windows Select High Speed on the printer driver's More Options tab. ❏Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting. User's Guide Solving Problems 91

❏Disable quiet mode. This feature slows down the printing speed. ❏Windows Disable the Quiet Mode setting on the printer driver's Main tab. ❏Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting. Cannot Start Scanning ❏Connect the USB cable securely to the printer and the computer. ❏If you are using a USB hub, try to connect the printer directly to the computer. ❏If you cannot scan over a network, see the Network Guide. ❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏If you are using any TWAIN-compliant applications, select the printer (scanner) you are using. ❏In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera. ❏Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed. ❏Windows 7 Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed. ❏Windows Vista Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed. ❏Windows XP Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed. ❏If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan. Related Information & “Uninstalling Applications” on page 78 & “Installing Applications” on page 79 User's Guide Solving Problems 92

Cannot Start Scanning when Using the Control Panel ❏Make sure EPSON Scan and Epson Event Manager are installed correctly. ❏Check the scanning setting assigned in Epson Event Manager. Related Information & “Cannot Start Scanning” on page 92 Scanned Image Problems Scan Quality Is Poor ❏Clean the scanner glass. ❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard. ❏Remove dust from the original. ❏Make the appropriate document type settings. ❏Scan at a higher resolution. ❏Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 67 Characters Are Blurred ❏In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings. ❏Adjust the threshold settings in EPSON Scan. ❏Home Mode Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold. ❏Office Mode Select Black & White as the Image Type setting, and then adjust the threshold. ❏Professional Mode Select Black & White as the Image Type setting, and then adjust the threshold setting. ❏Scan at a higher resolution. An Image of the Reverse Side of the Original Appears in the Scanned Image ❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it. User's Guide Solving Problems 93

❏Make the appropriate document type settings. ❏In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. Moire (Cross-Hatch) Patterns Appear in the Scanned Image ❏Place the original at a slightly different angle. ❏Select Descreening in any mode other than Full Auto Mode in EPSON Scan. ❏Change the resolution setting. Scanning Area or Direction Is Not Correct ❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner. ❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images. ❏When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a time. ❏Set the scan area correctly. ❏When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from the edges of the scanner glass. ❏When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Preview tab in the Preview window. ❏If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help. ❏Clear Auto Photo Orientation in EPSON Scan. ❏When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too high. Lower the resolution or adjust the scanning area in the Preview window. Related Information & “Placing Originals on the Scanner Glass” on page 22 & “Cleaning the Scanner Glass” on page 67 The Scanned Image Problem Could Not be Cleared If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan. Related Information & “Uninstalling Applications” on page 78 & “Installing Applications” on page 79 User's Guide Solving Problems 94

Other Scanning Problems Cannot Scan in Full Auto Mode in EPSON Scan ❏You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full Auto Mode. ❏See the EPSON Scan help for other way of solving problems. Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏When scanning large volumes, we recommend scanning in grayscale. ❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit. Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏Windows printer driver Enable Quiet Mode on the Main tab in the printer driver. ❏Mac OS X printer driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. User's Guide Solving Problems 95

Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 128 Color ink nozzles: 42 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing)

A

B

C

D

A

B

Envelopes

A

B

C

D

Cis

Led

*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n. *3 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol

Ssl/Tls

Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation)

-16 °C (3.2 °F)

Emc

C462Q

Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏Product serial number (The serial number label is usually on the back of the product.) ❏Product model ❏Product software version (Click About, Version Info, or a similar button in the product software.) ❏Brand and model of your computer ❏Your computer operating system name and version ❏Names and versions of the software applications you normally use with your product Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e- mail). User's Guide Appendix 103

Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk numbers are: Phone: 1300 361 054 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required. User's Guide Appendix 104