How often should I perform preventive maintenance on my printer?

Regular preventive maintenance is recommended to ensure the longevity and performance of your printer. This includes cleaning the printheads, replacing worn-out parts, and checking ink levels as per chapter 4's maintenance guide. (Page 9)

What is the warranty period for the HP Designjet T730?

The printer has a one-year limited warranty starting from the date of purchase, as detailed in chapter 1's 'HP Limited Warranty Statement'. (Page 5)

What happens if I use non-HP ink cartridges?

Using refilled or non-original HP consumable products may cause printer failure or damage, and you will be charged standard time and materials charges for such services. Additionally, performance is not guaranteed (Page 6).

How can I factory reset my device?

To perform a factory reset on the printer, hold down the Power button for 10 seconds until the LED changes color and flashes red. This clears all settings and returns your device to its default state as specified in chapter 4 of the manual. (Page 23)

What is the warranty period for HP ink cartridges?

HP ink cartridges are warranted until they are depleted or when their end-of-warranty date expires, whichever occurs first. This warranty does not cover refilled, remanufactured, or tampered with ink products (Page 6).

What should I do if the printer's performance decreases with prolonged use?

You should perform routine maintenance as described in chapter 4 to maintain optimal performance. This includes cleaning and replacing parts when they show signs of wear (Page 9).

What legal rights do I have if the HP Limited Warranty is inconsistent with local laws?

Your statutory consumer rights as defined by your country’s law take precedence over this warranty. You should refer to local government websites for your specific rights (Page 8).

What happens if the printer is damaged during shipment?

Report any damage immediately upon receipt of the printer, and contact HP for appropriate warranty coverage or repairs according to chapter 1's guidelines on product condition (Page 5).

What should I do if I encounter issues with maintenance not covered by the Limited Warranty?

If any maintenance is outside what HP considers normal usage and care, such as improper calibration or use beyond specifications, it falls under non-warranted tasks. Follow guidance in chapter 1 for appropriate actions (Page 9).

What should I do if my printer shows error code '37.05'?

Error code '37.05' indicates a head clean cycle failure, meaning the cleaning process could not be completed properly. You need to run a manual head cleaning procedure as described in chapter 4 of your manual or contact HP support for assistance. (Page 9)

HP Designjet T730 Printer — Manual, FAQ & Troubleshooting

Name: HP Designjet T730 Printer
Brand: HP

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HP DesignJet T730 Printer Series HP DesignJet T830 Printer Series Limited Warranty

Summary

Warranty information for your product.

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Table of contents 1 HP Limited Warranty Statement................................................................................................................................................................................................1 A. Extent of HP Limited Warranty........................................................................................................................................................................................1 B. Limitations of warranty.......................................................................................................................................................................................................4 C. Limitations of liability............................................................................................................................................................................................................4 D. Local law........................................................................................................................................................................................................................................4 E. Country-specific terms.......................................................................................................................................................................................................4 Australia ...................................................................................................................................................................................................................................4 New Zealand..........................................................................................................................................................................................................................5 Poland ........................................................................................................................................................................................................................................6 iii

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workmanship, when properly installed and used on the device designated by HP. HP further warrants that HP-owned standard software will substantially conform to specifications. HP does not warrant that software will operate in hardware and software combinations selected by you, or meet requirements specified by you.

HP does not warrant that the operation of any product will be uninterrupted or error-free.

HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP

products, and does not cover any other problems, including those that arise as a result of: a. Improper or inadequate maintenance or calibration as defined in the product documentation or as directed by HP. b. Accessories, software, interfacing, substrates, parts, ink, or supplies not provided or supported by HP. c. Operation outside the product's specifications. d. Improper site preparation or maintenance as defined in the product documentation or as directed by HP. e. Unauthorized modification or misuse, including but not limited to the insertion/connection of electric/electronics systems/components/boards not provided or supported by HP and/or additional cables other than the ones originally present in the system. f. Cosmetic damage, including but not limited to scratches or fingerprints, is not covered by HP’s Limited Warranty. g. Routine printer maintenance operations in the printer, such as cleaning and preventive maintenance services (including parts contained in any preventive maintenance kit and HP service engineer visits), are not covered by HP’s Limited Warranty.

HP’s limited warranty is void in the event the printer is attached to an aftermarket apparatus or

system that modifies the printer’s functionality such as a continuous ink system.

Dynamic security enabled printer. Only intended to be used with cartridges using an HP

original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. For more information, see the HP website at the following link: http://www.hp.com/go/learnaboutsupplies.

For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead

or ink cartridge) does not affect either HP’s Limited Warranty to you or any HP support contract with you. However, if printer failure or damage is attributable to the use of a non-HP consumable product, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

If HP or an HP authorized service provider receives, during the applicable warranty period, notice of

a defect in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or replace the product which proves to be defective.

Customer self-repair warranty service. HP products are designed with many Customer Self-Repair

(CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If, during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: a. Parts for which customer self-repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2 Chapter 1 HP Limited Warranty Statement

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b. Parts for which customer self-repair is optional. These parts are also designed for Customer Self-Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self-repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

Should HP elect to replace or repair the defective product or part onsite, such products will be

serviced at the end-user customer's facility at no charge only within designated local service travel areas. Outside designated local service travel areas, warranty services will be performed at the end-user customer's facility only upon prior agreement; you may be required to pay travel expenses and other applicable expenses for such services. Contact your local HP authorized service provider for details on local travel areas.

You will make all reasonable efforts to support and cooperate with HP or an HP authorized

service provider in resolving the problem remotely, for example, starting and executing self-tests or diagnostic programs, providing all necessary information, or performing basic remedial activities upon the request of HP or an HP authorized service provider.

If HP is unable to repair or replace, as applicable, a defective product which is covered by this

Limited Warranty, HP shall, within a reasonable time after being notified of the defect, refund the residual value of the product. The residual value will be the purchase price paid to HP or an HP Authorized Reseller minus depreciation and amortization.

HP shall have no obligation to replace or refund until you return the defective components, parts,

supplies, or hardware product to HP, including its associated documentation. All components, parts, supplies, or hardware products removed under this Limited Warranty become the property of HP. Notwithstanding the above mentioned, HP may waive the requirement for you to return the defective product.

Unless otherwise stated, and to the extent permitted by local law, HP products may be

manufactured using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or replace products (i) with equivalent products to the products being repaired or replaced but which may have been subject to prior use; or (ii) with an equivalent product to an original product that has been discontinued.

This Limited Warranty is valid in any country/region where HP or its authorized service providers

offer warranty services and HP has marketed the HP product covered by this Limited Warranty. However, warranty service availability and response time may vary from country/region to country/ region.

HP will not alter form, fit, or function of the product to make it operate in a country in which it was

never intended to function for legal or regulatory reasons. This HP Limited Warranty is subject to all applicable laws and regulations including US and other national export and import laws and regulations. A. Extent of HP Limited Warranty 3

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Contracts for additional services may be available from any authorized HP service facility where

the listed HP product is distributed by HP or an authorized importer.

You are responsible for the security of your proprietary and confidential information and for

maintaining a procedure external to the printer for reconstruction of lost or altered files, data, or programs. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES STORED BY YOU ON THE PRINTER'S HARD DISK OR OTHER STORAGE DEVICES. HP IS NOT RESPONSIBLE FOR THE

Recovery Of Lost Files Or Data.

B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY

Disclaim The Implied Warranties Or Conditions Of Merchantability, Satisfactory

Quality, And Fitness For A Particular Purpose.

C. Limitations of liability TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS LIMITED WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE. IN NO EVENT WILL HP OR ITS THIRD-PARTY SUPPLIERS BE LIABLE FOR LOSS OF DATA, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING ANY LOSS OF PROFITS OR SAVINGS), WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF

Such Damages.

D. Local law This Limited Warranty gives specific legal rights which can vary from country to country.

This Limited Warranty gives you specific legal rights. You may also have other rights which vary

from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. You are advised to consult applicable state, province, or national laws for full determination of your rights.

To the extent that this Limited Warranty Statement is inconsistent with local law, this Limited

Warranty Statement shall be deemed modified to be consistent with such local law. THE WARRANTY TERMS CONTAINED IN THIS LIMITED WARRANTY, EXCEPT TO THE EXTENT LAWFULLY

Permitted, Do Not Exclude, Restrict, Or Modify And Are In Addition To The

Mandatory Statutory Rights Applicable To The Sale Of This Product To You.

E. Country-specific terms In some jurisdictions, including Australia and New Zealand, you may have other statutory rights. Australia Your rights as an Australian consumer are different from those stated in the document above. You should disregard any limitations or exclusions in the above document and refer to the information below: 4 Chapter 1 HP Limited Warranty Statement

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● When you buy goods from HP as a consumer, the goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. ● This means that there is no defined warranty period for HP goods supplied to Australian consumers. ● Instead, goods should, for example, be fit for the purposes for which they are commonly supplied for such a period as a reasonable consumer fully acquainted with the state and condition of the goods would expect. This period may vary depending on the product. ● You should contact HP if you are concerned that one of HP's products fails to satisfy any of the consumer guarantees. HP will discuss with you the specific nature and circumstances of that good and whether the particular fault/issue falls within the scope of the statutory guarantees. Nothing in the HP Limited Warranty excludes, restricts, or modifies any condition, warranty, guarantee, right, or remedy you may have at law (including a consumer guarantee under the Australian Consumer Law, which cannot be lawfully excluded or limited. If you think that you are entitled to a remedy under the consumer guarantees or any remedy under this HP Limited Warranty Statement, contact HP at the following address: HP PPS Australia Pty Ltd Rhodes Corporate Park Building F, Level 5 Homebush Bay Drive Rhodes NSW 2138 To initiate a support request, please call 1300307273. For further information on consumer rights, visit the Australian Government websites at the following links: http://www.consumerlaw.gov.au and http://www.accc.gov.au/consumerguarantees. New Zealand In New Zealand, the hardware and software come with guarantees that cannot be excluded under the New Zealand consumer law. In New Zealand, Consumer Transaction means a transaction involving a person who is purchasing goods for personal, domestic, or household use or consumption and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal, domestic, or household use or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair, replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A New Zealand Consumer (as defined above) may recover the costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to the New Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost. New Zealand 5

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