What should I check first if my printer is not printing correctly?
First, make sure you have installed the latest HP Smart app or printer software from 123.hp.com. If using a USB cable, ensure it is securely connected and the printer is set as the default printer. If using wireless, confirm the printer is connected to the same network as the device you are printing from. (Page 2)
From the official HP Deskjet Ink Advantage 5000 All-in-One Printer manual, page 2
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