HP Laserjet 1015 Printer


hp LaserJet 1010 1012 1015 series printer

use

hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer

user guide

########### Trademark CreditsCopyright Information

Copyright Hewlett-Packard Company 2003 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Netscape is a U.S. trademark of Netscape Communications Corporation.

All other products mentioned herein may be trademarks of their respective companies.

The information contained in this document is subject to change without notice.

Part number: Q2460-90909 Edition 3, 4/2009

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

####### 1 Printer basics

Quick access to more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WWW links for drivers, software, and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Where to look for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 hp LaserJet 1010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 hp LaserJet 1012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 hp LaserJet 1015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Print with excellent quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Save time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Create professional documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Walk around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

hp LaserJet 1010 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Media paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printer media guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Output bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Print cartridge access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Print cartridge door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Print setting priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Printer properties online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Software for Macintosh computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Printer connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Parallel connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

####### 2 Media

Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Media that may damage the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Optimizing print quality for media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Specific types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing on transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 To print transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing on envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing one envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing multiple envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ENWW Contents iii

Printing on letterhead and preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 To print letterhead or preprinted forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing on custom-sized media and cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 To print on custom-sized media or cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

####### 3 Printing tasks

Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Accessing the watermark feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Printing multiple pages on a single sheet of paper (N-up printing). . . . . . . . . . . . . . . . . . . . . 31 Accessing the multiple pages per sheet feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printing on both sides of the paper (manual duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

To manually duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Canceling a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Understanding print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using EconoMode (Saves toner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

####### 4 Maintenance

Using HP print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

HP policy on non-HP print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Storing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Print cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Changing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cleaning the print cartridge area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Cleaning the printer media path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

####### 5 Managing the printer

Printer information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Configuration report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the hp toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Supported browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 To view hp toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 hp toolbox sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Other links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Troubleshooting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Alerts tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Documentation tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Advanced printer settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

####### 6 Problemsolving

Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Status light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Media handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Printed page is different than what appeared on screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Printer software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Light print or faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Toner specks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Dropouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Vertical lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Toner smear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Loose toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Vertical repetitive defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Misformed characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Page skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Curl or wave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Wrinkles or creases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Toner scatter outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Typical media jam locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Changing the printer separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

####### Appendix A Prin ter specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Laser safety statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

####### Appendix B Media specifications

Printer media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Supported media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Guidelines for using media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

ENWW Contents v

Hewlett-Packard software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 How to contact HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

dnxI

1

Printer basics

This chapter provides information on the following topics:

ENWW Printer basics 1

##### ormka atcicoenss to more iQnufic

###### sso,f twareodrri vearsn,ud p porWlWiWn fks t

If you need to contact HP for service or support, use one of the following links:

User guide links

ormationmro roien fWhertelo o ofk

##### Printer configurations

Below are the standard configurations of the HP LaserJet 1010 series printer.

###### hp LaserJet 1010

hp LaserJet 1012

hp LaserJet 1015

ENWW Printer configurations 3

##### eatPurrienster f

Congratulations on the purchase of your new product. The HP LaserJet 1010 series provides the following benefits.

###### xcellent qualityPrint with e

###### m ietveaS

yen evaS

essiondaolc umentsofCreaptre

###### hp LaserJet 1010 series pinrter

######## 2

3 4 5

6

1

10

ENWW Walk around 5

13

14

15

##### ol panel Printer contr

The printer control panel has three lights and two buttons. These lights produce patterns that identify your printer’s status.

Note See Status light patterns for a description of the light patterns.

ENWW Printer control panel 7

##### Media paths

###### yMain input tra

The enclosed main input tray, located in front of the printer, holds up to 150 sheets of 20 lb paper, multiple envelopes, or other media.

###### yPriority input tra

You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document.

Note The printer automatically prints from the priority input tray before printing from the main input tray.

See Loading media for more information about media types.

###### Pri dgn iutmaieedres

Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width and length of the media that you are using.

Output bin The output bin is located on the top of the printer. Fold open the tray extension to support the media as it exits the printer.

ENWW Media paths 9

###### Print carridgte door

The print cartridge door is located on the top of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, insert your finger in the indentation at the right side of the print cartridge door, and pull the print cartridge door up.

##### Printer software

###### Supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources.

The printer comes with software for the following operating systems:

###### Installing printer software

####### tnir peh tllatsn ioT 5s9wodn irWo rfevird

To install the printer software for Windows 95, you must use the Add Printer Wizard.

To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.

Note For a local connection, the port is LPT1.

###### operPrinptrer t(idersi ver)

Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways:

Note Because many software applications use a different method of accessing the printer properties,

the following section describes the most common methods used in Windows 98, 2000, Millennium,

and Windows XP.

####### the current softwa re application

Note Although the steps can vary between software applications, this is the most common method.

####### ,000 2,8 9swodni Wn isbo jtnir perut and Millennium

Note In Windows 2000, many of these features are available from the Prniitn gPrfereecnes menu.

####### ws ll future print jobs in WindoXP

###### Prinngt psreitotriities

There are three ways to change print settings for this printer: in the software application, in the printer driver, and in the HP toolbox. Changes made to print settings are prioritized according to where the changes are made, as follows:

If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest priority.

###### operPrin tpererst iionnel help

The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer’s default settings.

####### retni rep hstsec caoT repopleh enilno seript

##### or MascintosSho cfotmwpaurtee fr

####### Accessing the print dr iver (Mac OS 9.x)

Note If you are using AppleTalk, you might also need to select the correct Zone from the second menu list.

ENWW Software for Macintosh computers 15

##### Printer connections

Note Install the software before setting up the printer.

###### USB connections

All HP LaserJet 1010 series printers support USB connections. The USB port is on the back of the printer.

elba cBS Ueh tgnitcennoC Plug the USB cable into the printer. Plug the USB cable into the computer.

###### arcaolnlneelc tionsP

In addition to USB, the HP LaserJet 1015 model also supports parallel connections. The parallel port is on the back of the printer. Use an IEEE 1284-compliant parallel cable.

####### elba clellara peh tgnitcennoC

Connect the parallel cable to the printer. Connect the other end of the parallel cable to the computer.

| | | |---|---| | | |

2

Media

This chapter provides information on the following topics:

ENWW Media 17

##### Choosing paper and other media

HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes:

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media designed for laser printers. See Printer media specifications for detailed paper and media specifications.

Note Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide (HP part

number 5963-7863). See Printer media specifications for more information.

###### oidvaMetdoi a

The HP LaserJet 1010 series printer can handle many types of media. Use of media outside the printer’s specifications will cause a loss of print quality and increase the chance of paper jams occurring.

gy amaent he rtierMedia hat a

In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage:

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in the U.S. or to http://www.hp.com/ghp/buyonline.html worldwide.

ENWW Choosing paper and other media 19

##### Optiomizri nmge dpirai ntty pqeusa lity f

Media type settings control the temperature of your printer’s fuser. You can change the settings for the media that you are using to optimize the print quality.

You can access the optimizing feature from the apreP tab in your printer driver or from HP toolbox. Printing speeds are automatically reduced when printing special-sized media.

##### Loading media

###### yMain input tra

The main input tray holds up to 150 pages of 20 lb paper or fewer pages of heavier media (25 mm or less stack). Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the media guides.

###### yPriority input tra

The priority input tray holds up to 10 pages of 20 lb paper or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides.

CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.

See Printer media specifications for more information.

Note When you add new media, make sure that you remove all of the media from the input tray and

straighten the stack of new media. This helps prevent multiple sheets of media from feeding through

the printer at one time, reducing media jams.

###### Specific types of media

ENWW Loading media 21

##### Printing on transparencies or labels

Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information.

CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn

edges or missing labels.

###### print otransparencies or labelsT

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 4 Print the document. Remove the media from the printer as it prints to prevent it from sticking

together, and place the printed pages on a flat surface.

##### velopes Printing on en

###### velopePrinting one en

Only use envelopes that are recommended for laser printers. See Printer media specifications for more information.

Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple

envelopes. 1 Before loading the envelopes, slide the media guides outward to slightly wider than the

envelopes.

Note If the envelope has a flap on the short edge, feed that edge into the printer first.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

Only use envelopes that are recommended for laser printers. See Printer media specifications for more information.

Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple

envelopes.

Note If the envelopes have a flap on the short edge, feed that edge into the printer first.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6 Close the input tray cover.

##### Printing on letterhead anodr mpsr eprinted f

Note To print a single-page cover letter on letterhead, followed by a multiple-page document, load the

letterhead in the priority input tray and load the standard paper in the main input tray. The printer

automatically prints from the priority input tray first.

The HP LaserJet 1010 series printer can print on custom-sized media or cardstock between 76 by 127 mm (3 by 5 in.) and 216 by 356 mm (8.5 by 14 in.). Depending on the media, you can print up to 10 sheets from the priority input tray. Use the main input tray for multiple sheets.

CAUTION Make sure that the sheets are not stuck together before you load them.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 4 Print the document.

ENWW Printing on custom-sized media and cardstock 27

3

Printing tasks

This chapter provides information on the following topics:

ENWW Printing tasks 29

##### Printing watermarks

You can use the watermark option to print text ”underneath” (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document.

###### Ancgc etsahsteiu rewatermark f

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.

###### gueltiaptluser eppeaer sheet Acfcessing the m

1 From your software application, access the printer properties (or printing preferences in

Windows 2000 and XP). See Printer properties (driver) for instructions.

2 On the Finishing tab (the Lyaout tab for some Mac drivers), select the correct number of

pages per sheet.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 3 There is also a check box for page borders and a pull-down menu to specify the order of

pages printed on the sheet.

ENWW Printing multiple pages on a single sheet of paper (N-up printing) 31

##### Printing on both sides oxifn tgh)e upaap edru (man

To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice.

Note Manual duplexing is only supported in Windows.

Note Manual duplexing can cause the printer to become dirty, reducing print quality. See Cleaning the

printer for instructions if the printer becomes dirty.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

3 After side one has printed, remove the remaining paper from the input tray, and set it aside

until after you finish your manual duplexing job.

ENWW Printing on both sides of the paper (manual duplexing) 33

##### Printing booklets

You can print booklets on letter, legal, executive, or A4 paper.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

ENWW Printing booklets 35

##### Canceling a print job

To cancel the print job, press and release the CnacleoJ b button on the printer control panel. If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.

##### standing pUrnidnetr quality settings

Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information.

You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following are the settings:

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

Note To change the print quality settings for all future print jobs, access the properties through the Start menu in the Windows system tray. To change the print quality settings only for the current software application’s use, access the properties through the PrinSt tupe menu in the application you are

using to print. See Printer properties (driver) for more information.

ENWW Understanding print quality settings 37

##### Using Evceosn tooMnoedre) ( Sa

An excellent way to extend the life of your print cartridge is by using EconoMode. EconoMode uses substantially less toner than normal printing. The printed image is much lighter, but it is adequate for printing drafts or proofs.

Note Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

Note See Printer properties (driver) for instructions on enabling EconoMode for all future jobs.

4

Maintenance

This chapter provides information on the following topics:

ENWW Maintenance 39

###### HP policy on non-HP print carridgtes

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty. For more information, see Hewlett-Packard limited warranty statement.

##### Storing print cartridges

Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a print cartridge in an unopened package is approximately 2.5 years. The shelf life of a print cartridge in an opened package is approximately 6 months.

CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light.

ENWW Storing print cartridges 41

##### Print caryxpecttraindcge ee lif

The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at 5 percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to 3 and disable EconoMode. (These are the default settings.) See Ordering supplies for information on ordering replacement print cartridges.

##### ving toner Sa

While in EconoMode, the printer uses less toner on each page. Selecting this option will extend the life of the print cartridge and reduce your cost per page, but it will reduce print quality. See Using EconoMode (Saves toner) for more information.

ENWW Saving toner 43

##### Changing the print cartridge

1 Open the print cartridge door, and remove the old print cartridge. See the recycling

information inside the print cartridge box.

CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2 Remove the new print cartridge from the packaging, and gently shake it from side to side to

distribute the toner evenly inside the cartridge.

3 Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print

cartridge box to return for recycling.

4 Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close

the print cartridge door.

CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water

sets toner into the fabric.

ENWW Changing the print cartridge 45

##### Cleaning the printer

Clean the outside of the printer with a clean, damp cloth when necessary.

CAUTION Do not use ammonia-based cleaners on or around the printer.

During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.

###### Cleaning the print cartridge area

You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets.

CAUTION To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage

the printer.

ENWW Cleaning the printer 47

###### Cnleiien phnartrg me tediah pat

If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer.

Note For best results use a sheet of transparency. If you do not have any transparencies, you can use

copier grade media (18 to 24 lb. or 70 to 90 g/m2) with a smooth surface.

Note The cleaning process takes approximately 2 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might

need to repeat the cleaning process several times to thoroughly clean the printer.

5

Managing the printer

This chapter provides information on the following topics:

ENWW Managing the printer 49

##### ormgation paPerintse r inf

Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer.

###### gDemo pae

To print the Demo page, press G O when the printer is ready (Ready light on) and not printing.

###### Configurarteipoonr t

The Configuration report lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration report from the printer or the HP toolbox.

To print the Configuration page from the printer, press G O for 5 seconds when the printer is in the ready state. When the Go light turns on, release the Go button.

##### xUsing the hp toolbo

The HP toolbox is a Web application that you can use for the following tasks:

Note You do not have to have Internet access to open and use the HP toolbox. However, if you click a link

in the Ohte irLnsk area, you must have Internet access in order to go to the site associated with

the link. See Other links for more information.

###### Supported operating systems

HP toolbox is supported for the following operating systems:

Note HP toolbox does not provide support for Windows 95 or Windows NT 4.0.

###### sserwSupporoted br

To use the HP toolbox, you must have one of the following browsers:

###### whp vieoTxtoolbo

Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

###### hp x sectionstoolbo

The HP toolbox software contains these sections:

###### Other links

Each page in the HP toolbox contains links to the HP website for product registration, product support, and for ordering supplies. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP toolbox, you must connect before you can visit these websites.

###### Status tab

The Status tab has links to these main pages:

The Troubleshooting tab provides links to various printer troubleshooting information. For example, these pages provide information on how to clear a jam, how to resolve print quality problems, how to interpret the control panel lights, and how to resolve other problems with the printer.

###### Alerts tab

The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. rela sutats pu teSst

On the Set up status alerts page you can choose to turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts:

Documentation tab

The Documentation tab contains links to these information sources:

###### wanced printer settings windovAd

When you click the AdavPnercdi nSetetrt ings link, a new window opens. The Advanced Printer Settings window has two tabs:

####### bnaotitamrofnI

The Information tab provides quick links to the following information:

####### Settings tab

The Settings tab has links to several pages that allow you to view and change the printer’s configuration.

Note Software settings can override settings made in the HP toolbox.

6

Problemsolving

This chapter provides information on the following topics:

ENWW Problemsolving 57

##### Finding the solution

You can use this section to find the solution to common printer problems.

###### Styep ?1: Is the printer set up correctl

###### y light on?Step 2: Is the Read

Do the control panel lights look like this picture?

Yes :Go toStep 3: Can you print a demo page? No : If the control panel lights do not look like the picture above, see Status light patterns.

If you are unable to resolve the problem, Contact HP support.

###### gou print a demo pae?Step 3: Can y

Press the Go button to print a demo page. Yes : If the demo page printed, go to Step 4: Is the print quality acceptable? No : If no paper came out, see Media handling problems.

If you are unable to resolve the problem, Contact HP support.

###### Step 4: Is the prin le?t qu aliceptab

Yes : If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer?

No : If the print quality is poor, see Improving print quality.

Verify that the print settings are correct for the media you are using. See the Media chapter for information on adjusting the settings for various types of media.

If you are unable to resolve the problem, Contact HP support.

###### Step 5: Is the printer comm cauttnihin gw ei omputer?

Try printing a document from a software application. Yes : If the document prints, go to Step 6: Does the printed page look like you expected? No : If the document does not print, see Printer software problems.

If you are unable to resolve the problem, Contact HP support.

###### Step 6: Does the printed pa x?detcepoe ugy ekil kool e

Yes : The problem should be resolved. If it is not resolved, Contact HP support. No :SeePrinted page is different than what appeared on screen.

If you are unable to resolve the problem, Contact HP support. roppus PH tcatnoCt

ENWW Finding the solution 59

##### Status light patterns

######## 1 2 3

Sauttsl igtph attrens

Sttau slighst Cndoitiono fh tetipenrr tAcion

Ready The printer is ready to print.

No action is necessary.

Processing The printer is receiving or processing data.

Wait for the job to print.

Cleaning Mode/Engine test A cleaning page or engine test page is printing.

Wait until the cleaning page is finished printing and the printer is in Ready mode. This could take up to 2 minutes.

Wait until the engine test page is finished printing and the printer is in Ready mode.

Sauttsl ihgtp teatrn scn(udote)in

Sttsaul ighst Cnoditionto hf erpitrne Atcion

Out of memory The printer is out of memory.

The page you are printing might be too complex for the printer’s memory capacity. Try lowering the resolution. See Understanding print quality settings for more information.

Door open, media out, no print cartridge, or media jam.

The printer is in an error state that requires operator intervention or help.

Check the following:

Printer initialization A printer initialization is taking place.

No action is necessary.

Fatal error All lights are on.

All lights are off. ● Make sure that there is power.

● Unplug both ends of the power cord, and plug them back in.

Return to Finding the solution.

ENWW Status light patterns 61

##### lemsobMedia handling pr

Choose the item that best describes the problem:

Mdleieaomh bsadnlin rgp

lemo bPrSoltuion

Media jam ● See Clearing jams for more information.

Print is skewed (crooked) ● See Page skew for more information.

● Adjust the media guides to the width and length of the media that you are using and try reprinting. See Loading media for more information.

More than one sheet of media feeds through the printer at one time

Printer does not pull media from the input tray

The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing the pickup roller for instructions.

Printer curled the media See Curl or wave for more information.

Print job is extremely slow The maximum speed of the printer is 12 to14 pages per minute. Your print job might be very complex. Try the following:

Return to Finding the solution.

##### gPrinteedr peant ei tsh dainf wfhat appeared on screen

Choose the item that best describes the problem:

lPermoisbnegtdp aep r

lmeboPr Soluiton

Garbled, incorrect, or incomplete text The USB or parallel cable might be loose or defective. Try the following:

CAUTION Before you connect the cable to the printer, always unplug the printer. Otherwise, the printer might be damaged.

The wrong printer driver might have been selected when the software was installed. Make sure that the correct driver is selected in the printer properties.

There might be a problem with your software application. Try printing from another software application.

Missing graphics or text, or blank pages

Page format is different than on another printer

If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, change the resolution, media size, font settings, and other settings. See Printer properties (driver) for more information.

Graphics quality The graphic settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer properties and adjust them as necessary. See Printer properties (driver) for more information.

Return to Finding the solution.

ENWW Printed page is different than what appeared on screen 63

##### lemsobPrinter software pr

Plrmneiestbros fowtaepr r

el mobrPSlotuoin

A printer driver for the HP LaserJet 1010 series printer is not visible in the erPrint folder.

An error message was displayed during the software installation

The printer is in Ready mode, but nothing prints

Return to Finding the solution.

● Reinstall the printer software. In the Windows system tray, click Start , select smrPgo , and select PH010 J1traeeLs , and click Uninstall . Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select soelC or aeslibD .

##### ving print qualityoImpr

This section provides information about identifying and correcting print defects.

Light print or faded

opoutsDr

Note If these steps do not correct the problem, contact an HP-authorized dealer or service representative.

###### reicalt linesV

###### udongrkbya crG

###### Loose toner

|| |---|

###### reectiscal trepetitive defV

###### sharacterormed cMisf

###### wgae eskP

###### ev lrraouwC

###### Wrinkles or creases


Return to Finding the solution.

##### Clearing jams

Occasionally, media becomes jammed during a print job. Some of the causes include the following:

Note When you add new media, always remove all of the media from the input tray and straighten the

stack of new media. This helps prevent multiple sheets of media from feeding through the printer

at one time, reducing media jams. You are notified of a media jam by an error in the software and the printer control panel lights. See Status light patterns for more information.

Note There might be loose toner in the printer after a media jam. This toner clears up after a few sheets

print.

###### gving ammed aeRemo

CAUTION Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them

in cold water. Hot water will permanently set the toner into the fabric.

Note When clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer

rollers, making removing jammed pages easier.

CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light.

After clearing a media jam, you might need to turn the printer off and turn it back on.

Note When you add new media, remove all of the media from the input tray and straighten the stack of

new media. Return to Finding the solution.

##### oller kup rCleaning the pic

If you want to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller.

WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the

printer and plug in the power cord, allow the alcohol to dry completely.

######## Note

In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.

##### oller kup rChanging the pic

If the printer regularly mispicks (no media feeds through or more than one sheet feeds through), you might need to change or clean the pickup roller. See Ordering supplies to order a new pickup roller.

CAUTION Failure to complete this procedure might damage the printer.

##### Changing the printer separation pad

Note Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for

instructions. If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. See Ordering supplies to order a new printer separation pad.

ENWW Changing the printer separation pad 77

A

Printer specifications

This appendix provides information on the following topics:

ENWW Printer specifications 79

##### Specifications

nirPets repcifiacitosn

omnenat vlrpiseficciaoitnsEn

Operating environment Install in a well-ventilated, dust-free area. Printer plugged into an AC outlet:

Storage environment Printer unplugged from an AC outlet:

Acoutscie msiisnos 1 Declared per ISO 9296

HP LaserJet 1010

= < 6.2 Bels (A) [< 62 dB (A)]

Sound power level Printing (12 ppm): LWAd PowerSave: essentially inaudible

Sound power level bystander position

HP LaserJet 1012

Printing (12 ppm): LWAd PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

Sound power level Printing (14 ppm): LWAd PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

Sound power level bystander position

Printing (14 ppm): LWAd PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

HP LaserJet 1015

Sound power level Printing (14 ppm): LWAd PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

Sound power level bystander position

Printing (14 ppm): LWAd PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

######## Prnietrs epcifaiictnos(e oucdni)tn

Eelcrtcilas pcefaicitoisn 1 !nangiWr Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty.

HP LaserJet 1010

Power requirements ● 110-127v (+/-10%), 50/60 Hz (+/-2)

########## or

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

During printing (12 ppm): 250 watts (average)

Power consumption ●

Minimum recommended circuit capacity for typical product

HP LaserJet 1012

Power requirements ● 110-127v (+/-10%), 50/60 Hz (+/-2)

########## or

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

Power consumption ●

During printing (14 ppm): 250 watts (average)

Minimum recommended circuit capacity for typical product

HP LaserJet 1015

Power requirements ● 110-127v (+/-10%), 50/60 Hz (+/-2)

########## or

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

During printing (14 ppm): 250 watts (average)

Power consumption ●

● During standby and PowerSave*: 2 Watts

● Off: 0 watts

Minimum recommended circuit capacity for typical product

ENWW Specifications 81

######## Prinetrse pciifacitos(n uodcen)itn

######## sycias lphPcefiacitsnoi

Dimensions ● Width: 370 mm (14.6 inches)

Weight (cartridge installed) 5.9 kg (13.0 lb)

######## Prnitrec aapcitisea n drtanigs

Print speed ● 12 ppm for A4 size paper (HP LaserJet 1010 model)

Main input tray capacity 150 sheets of regular weight 20 lb (75 g/m2) paper or up to 15 envelopes

Priority feed slot capacity 10 sheets of regular weight 20 lb (75 g/m2) paper or 1 envelope

Output bin capacity 125 sheets of regular weight 20 lb (75 g/m2) paper

Minimum paper size 76 by 127 mm (3 by 5 inches)

Maximum paper size 216 by 356 mm (8.5 by 14 inches)

Media weight up to 163 g/m2 (90 lb index or 43 lb bond)

Base memory 8 MB of RAM

Print resolution HP LaserJet 1010 HP LaserJet 1012 and 1015

Duty cycle 7,000 single-sided pages per month (maximum)

PCL Level 5e (HP LaserJet 1015 printer)

######## iaalriobtilyva tP

USB Compatible with the USB 2.0 specification

Parallel (HP LaserJet 1015 printer)

##### FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Note Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard

could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

ENWW FCC compliance 83

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize the impact on our environment.

noitcudorp enozO This product generates no appreciable ozone gas (O3). noitpmu syngocrenE

Energy usage drops significantly while in PowerSave mode, which saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information, see http://www.energystar.gov.

renonoitpmusnocT EconoMode uses significantly less toner, which might extend the life of the print cartridge.

####### e sruepaP

This product’s manual duplex (two-sided printing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources.

####### Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

####### HP LaserJet printing supplies

In many countries/regions, this product’s printing supplies (such as print cartridge, drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 48 countries/regions. Multilingual program information and instructions are included in every new HP print cartridge and consumables package.

####### HP printing supplies retu

Since 1990, the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world’s landfills. The HP LaserJet print cartridges and consumables are collected and bulk-shipped to our resource and recovery partners who disassemble the print cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new print cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products.

######## U.S.r ecycli ngrertnus

For a more environmentally responsible return of used print cartridges and consumables, Hewlett-Packard encourages you to use bulk returns. Simply bundle two or more print cartridges together and use the single, prepaid, pre-addressed label that is supplied in the package. For more information in the U.S., call (800) 340-2445 or visit the HP LaserJet supplies Web site at http://www.hp.com/recycle.

NonU-.S.r eycclingr teursn Non-U.S. customers should call the local HP sales and service office or visit the http://www.hp.com/recycle website more information regarding availability of the HP printing supplies returns and recycle program.

repaP This printer is suited for the use of recycled papers when the paper meets the guidelines in the HP LaserJet printer family print media guide. See Ordering supplies for ordering information. This product is suitable for the use of recycled paper according to DIN 19309.

Material restrictions This product does not contain added mercury (except lamps containing less than 10 mg). This product does not contain added lead. This product does not contain batteries.

####### rap erapSpus dna st ytilibaliav seilpa

Spare parts and consumable supplies for this product will be available for at least five years after production has stopped.

noitamrofni erom roF For more information on the following HP environmental programs, see http://www.hp.com/go/environment.

ENWW Environmental product stewardship program 85

##### Mateertiya dla staaf sheet

Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/go/msds.

##### Regulatoryea smttesnt

|ormityolarant iof ConfDec

according to ISO/IEC Guide 22 and EN45014| |---| |Manufacuretr's Name: Hewlett-Packard Company Manfacuurer's Adtdress: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

ed hsteralc ethpatourdtc dorP tcu:emaN HP LaserJet 1010 Series dorP tcumuN:reb Q2460A, Q2461A, Q2462A Reglatury Moodel Number 3 BOISB-0207-00 dor PtcupOnoit:s ALL ocofnr tsmh too fewollindor Pp Stcucificeoat:sn Safety: IEC 60950:1999 / EN 60950:2000

IEC 60825-1:1993 +A1/ EN 60825-1:1994+A11 (Class 1 Laser/LED Product) GB4943:1995

EMC: CISPR 22:1997/ EN 55022:1998 Class B1

EN 61000-3-2:1995/A14
EN 61000-3-3:1995 EN 55024:1998 FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3 AS / NZS 3548:1995 +A1 +A2 / GB9254:1998


Suplempentary Information:

The product herewith complies with the requirements of the following EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name (HP LaserJet 1010) or the product numbers (Q2460A, Q2461A, Q2462A).


Bise, Idoaho USA

April 1, 2003

oFuge Rrotalo Tyr OscipLNYno c,tcat: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd.,

31-41 Joseph Street, Blackburn, Victoria 3130, Australia

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 140, D-71034 Böblingen (FAX: +49-7031-14-3143)

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)|

###### tsyt ateementLasesra f

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this

user guide could result in exposure to hazardous radiation.

Canadian DOC regulations Complies with Canadian EMC Class B requirements. «Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».»

###### oreEasMntI a tementK


###### VCCI statement (Japan)


###### onlandr FiLaser statement f

LASERTURVALLISUUS LUOKAN1L ASERLAITE KLASS 1L ASERA PPARAT HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti. VAROITUS!

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

######## VARNING!

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

######## HUOLTO

HP LaserJet 1010 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

######## VARO!

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

######## VARNING!

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser

B

Media specifications

This appendix provides information on the following topics:

ENWW Media specifications 91

##### Printer media specifications

HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems:

For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before you purchase a large quantity of media, make sure that it meets the requirements specified in this user guide and in Guidelines for Paper and Other Print Media. (See Ordering supplies for more information about ordering the guidelines.) Always test media before you purchase a large quantity.

CAUTION Using media that does not meet Hewlett-Packard’s specifications might cause problems for the

printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service

agreements.

##### Supported media sizes

The following are the supported media sizes:

ENWW Supported media sizes 93

##### or using mGeudiidae lines f

###### arpeP

For best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

Some paper causes print quality problems, jamming, or damage to the printer.

aegpru aseP

ySpmotm elmwo hbti appP rreSoltuoin

Poor print quality or toner adhesion. Problems with feeding.

Too moist, too rough, too smooth, or embossed. Faulty paper lot.

Try another kind of paper: between 100-250 Sheffield and 4-6 percent moisture content.

Dropouts, jamming, or curl. Stored improperly. Store paper flat in its moisture-proof wrapping.

Increased gray background shading.

Might be too heavy. Use lighter paper.

Excessive curl. Problems with feeding.

Too moist, wrong grain direction, or short-grain construction.

Use long-grain paper. Print using the straight-through output path.

Jamming or damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations.

Problems with feeding. Ragged edges. Use good quality paper.

Note The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for 0.1 second).

Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.

Do not use raised letterhead. Do not use transparencies designed for inkjet printers or other low temperature printers. Use only

transparencies that are specified for use with HP LaserJet printers.

###### Labels

Label construction When selecting labels, consider the quality of the following components:

Transparencies must be able to withstand 200° C (392° F), the printer’s maximum temperature.

###### sepolevnE

####### noc epolevnE struction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

####### smae sedis-elbuo dhti wsepolevnE

An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration:

####### isehda htiw sepolevnE ve strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200° C (392° F). The extra flaps and strips might cause wrinkling, creasing, or jams.

####### gearots epolevnE

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

###### vmye diaakn hde ast ocdCar

You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

Note You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use

paper with a smoothness rating of 100-180 Sheffield.

####### noitcurtsnoc kcots draC

senilediug kcots draC Set margins at least 2 mm (0.08 in.) away from the edges.

C

Warranty and licensing

This appendix provides information on the following topics:

ENWW Warranty and licensing 99

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS.

HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software. “Use” means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use,” you may not allow more than the maximum number of authorized users to Use the Software concurrently. Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. Hewlett-Packard’s third-party suppliers may protect their rights in the event of any violation of these License Terms. Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software. Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations. U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a “commercial item” as defined in FAR 2.101(a) (Jun 1987), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved.

DURATION OF WARRANTY: One year from date of purchase.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

ENWW Hewlett-Packard limited warranty statement 101

Note The following warranty applies to the print cartridge that came with this printer.

HP print cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new HP print cartridge.

Frequently asked questions Ho woln gdeosht ecv oeargealt s? The coverage lasts until the HP toner is depleted, at which time the warranty expires.

######## woH odk Inwow ht neh et PHoensi rinnur n gtuo?

The HP toner is depleted and the print cartridge has reached the end of its useful life when faded or light type appears on the printed page or when a cartridge life-low message appears on the computer screen.

######## Whatw illHe weltt-Packaddo ?r

Hewlett-Packard will, at its option, either replace products that prove to be defective or refund the purchase price. If possible, please attach a printout sample illustrating what the defective print cartridge is printing.

######## Whtad oste hisw arrnnat oyotc vre?

The warranty does not cover print cartridges that have been refilled or are emptied, abused, misused, or tampered with in any way.

######## oH wd oer Iutnrht eaf utl yirptnc trairgde?

In the event that the print cartridge proves to be defective, complete the Service Information Form and attach a print sample illustrating the defect. Return the form and print cartridge to the place of purchase, where the print cartridge will be replaced.

######## How deosS att ,eProivnc,eo rC ounr/tyReigo anLwap ply?

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country/region to country/region. This limited warranty is the sole warranty on the HP print cartridge and supersedes any other warranty relating to this product.

######## IN NOE VENT SHALLH EWLETT-PACKARD COMPANYB EL IABLEF ORA NYI NCDIENATL, CONSEQUENTIAL,S PECIAL, INDRIEC,P TUNI TIVE,O RE XEMPLARYD AMAGES ORL OST

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

##### ware serdvice Har

The warranty for the HP LaserJet 1010 series printer varies depending on the date and country/region of purchase.

For products that require service under the warranty, customers should call the customer support center in their country/region. See How to contact HP for more information. Hewlett-Packard will choose one of the following methods to fulfill the warranty:

ENWW Hardware service 103

##### Eextne ddwaratrny

HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack can provide Express Exchange or onsite service. Specific support pack options will vary by country/region. The customer must purchase HP SupportPack within 180 days of the HP product purchase. For more support information, go to the following HP Web site:

http://www.hp.com/peripherals2/care_netlj/index.html or contact the customer care service and support group; see How to contact HP.

##### king the printer or repacGuidelines f

Use the following guidelines when repacking the printer:

CAUTION To prevent damage to the print cartridge, store the print cartridge in its original packing material, or

store it so that it is not exposed to light.

ENWW Guidelines for repacking the printer 105

##### w to contact HP Ho

If you need to contact HP for service or support, use one of the following links:

D

Ordering supplies

###### dering suppliesOr

Use accessories and supplies specifically designed for the HP LaserJet 1010 series printer to ensure optimum performance.

ormdroaeintngi nOfr

etIm Dsecirpoitno ru es due merbrnOr

Printing supplies HP Multipurpose paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701.

HPM1120

HP LaserJet paper Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701.

HPJ1124

HP LaserJet transparency film

HP brand transparency film for use with HP LaserJet monochrome printers.

Supplementary documentation

Print cartridges Replacement print cartridges for the HP LaserJet 1010 series printer. 2,000 page cartridge See Print cartridge life expectancy for more information.

Q2612A

HP LaserJet family print media guide

A guide to using paper and other print media with HP LaserJet printers.

5963-7863

ENWW Ordering supplies 107

roadirtenio(n cugido tenO)irn

Itme Decsripitono ru se ud mebrrneOr

Replacement parts Media pickup roller Used to pick the media from the input tray and advance it through the printer.

RL1-0266

Input tray cover Used to cover the media in the input tray. Also contains the priority input tray media guides.

U.S. Europe

Separation pad for the printer

Used to keep multiple sheets from feeding through the printer path.

RL1-0269

108 Appendix D Ordering supplies ENWW

Index

Cancel job 5 Go 5

parallel 16 USB 16

Cancel job button 5 canceling a print job 36 cardstock

guidelines for using 97 printing 27

changing pickup roller 73 separation pad 76

choosing paper and other media 18 cleaning

media path 48 pickup roller 72 print cartridge area 46 printer 46

clearing jams 69 configuration

HP LaserJet 1010 3 HP LaserJet 1012 3 HP LaserJet 1015 3 Configuration report 50 conserving toner 43 contacting HP 106 control panel 7 custom-sized media, printing 27

print quality 37 Demo page 50 Documentation tab (HP toolbox) 54 door

print cartridge 5, 10 duplexing 32

guidelines for using 96 printing multiple envelopes 24 printing one envelope 23

environmental specifications 80 Environmental Product Stewardship Program 84

errors, software 64 extended warranty 104

professional quality 4 quality 4 save money 4 speed 4

forms, printing 26

missing 63 poor quality 63

guides, media 8

Alerts tab 54 Documentation tab 54 printer settings 55 Status tab 53 Troubleshooting tab 53 viewing 51

loading main input tray 21 loading priority input tray 21 main 5, 8 priority 5, 8

clearing 69 removing a jammed page 70 typical media jam locations 69

L labels

guidelines for using 95 printing 22

letterhead, printing 26 license, software 100 life expectancy, print cartridge 42

lights Attention 5 Go 5 Ready 5 status light patterns 60

loading media main input tray 21 priority input tray 21

loading 21 manual duplexing (printing on both sides of paper) 32 material safety data sheet (MSDS) 86 media

cleaning the media path 48 clearing jams 69 different types 21 guidelines for using 94 loading 21 printing custom-sized media 27 removing a jammed page 70 selecting 18 specifications 92 supported sizes 93 types that may damage the printer 19 types to avoid 19 typical jam locations 69

media guides 8 media paths

main input tray 8 media guides 8 output bin 9 priority input tray 8

missing graphics 63 missing text 63 multiple pages, printing on a single sheet of paper 31

guidelines for using 94 problems and solutions 94 selecting 18

paper handling problems 62 parallel cable, connecting 16 parallel port 6 Part ii pickup roller

changing 73 cleaning 72

port parallel 6 USB 6

power switch 6

print cartridge access 10 changing 44 cleaning the print cartridge area 46 door 5, 10 life expectancy 42 storing 41 using non-HP cartridges 40 warranty 102 where to send to recycle 85

print driver installing 11 Macintosh 15

print quality creases 68 curl 67 dropouts 65 EconoMode 38 gray background 66 light or faded print 65 loose toner 66 misformed characters 67 page skew 67 settings 37 toner scatter outline 68 toner smear 66 toner specks 65 vertical lines 66 vertical repetitive defects 67 wave 67 wrinkles 68

print settings, changing 14 printer

cleaning 46 connections 16 control panel 7 features 4 media guides 8 overview 5 repacking 105 software 11 software problems 64 specifications 80

printer drivers

sites for download 2 printer information pages Configuration report 50 Demo page 50

printer properties accessing 13 online help 14

printer settings HP toolbox 55

printing booklets 34 canceling a print job 36 cardstock 27 Configuration report 50 custom-sized media 27 Demo page 50 envelopes 23 forms, preprinted 26 labels 22 letterhead 26 multiple envelopes 24 multiple pages on a single sheet of paper 31 N-up 31 on both sides of the paper (manual duplexing) 32 transparencies 22 watermarks 30

priority input tray 5, 8 loading 21

HP Printing supplies returns and environmental program 84 where to send print cartridges 85

regulatory statements Canadian DOC regulations 88 declaration of conformity 87 Korean EMI statement 88 laser safety statement 88 laser statement for Finland 89

removing a jammed page 70 repacking the printer 105 repairs

contacting HP 106 hardware 103

replacement parts, ordering 108 reports, printing 50 resolution, settings 37

changing 76 locating 6

service contacting HP 106 hardware 103

settings changing default settings for Windows 98, 2000, ME 13 changing default settings for Windows XP 13 changing for current software only 13 print quality 37

software installing 11 license agreement 100 printer drivers, Macintosh 15 problems 64 sites for download 2 supported operating systems 11

specifications 80 acoustics 80 capacitites and ratings 82 electrical 81 environmental 80 media 92 physical 82 port availability 82 status light patterns 60 Status tab (HP toolbox) 53 supplies, ordering 107 support, web sites 2 supported media sizes 93

garbled 63 missing 63

toner changing the print cartridge 44 cleaning the print cartridge area 46 conserving 43 loose toner 66 low 65 opening the print cartridge door 10

print cartridge door 5 scatter outline 68 smear 66 specks 65 storing print cartridges 41

transparencies guidelines for using 95 printing 22

tray main input 5 priority input 5

tray cover 5 troubleshooting

blank pages 63 Configuration page, printing 50 contacting HP support 59 creases 68 curl 67 demo page 58 dropouts 65 garbled text 63 gray background 66 HP toolbox 51 incomplete text 63 light or faded print 65 loose toner 66 misformed characters 67 missing graphics or text 63 page skew 67 paper handling problems 62 poor graphics quality 63 print quality 59 printed page and expectations 59 printed page differs from onscreen page 63 printer setup 58 printer software problems 64 printer-computer communication 59 Ready light 58 solutions 58 toner scatter outline 68 toner smear 66 toner specks 65 vertical lines 66 vertical repetitive defects 67 wave 67 wrinkles 68

Troubleshooting tab (HP toolbox) 53 two-sided (duplex) printing 32 types of media 21

U USB cable, connecting 16 USB port 6 user guide links 2

W warranty

extended 104 HP limited warranty statement 101 print cartridge 102

watermarks, printing 30 web-based support 2

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