HP Laserjet P2000 Printer

HP LaserJet P2050 Series Printer User Guide

| | |---|

HP LaserJet P2050 Series Printer

User Guide

########### Copyright and License

© 2009 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CE457-90902 Edition 3, 11/2009

########### Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.

Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Table of contents

HP LaserJet P2050 Series models ...................................................................................... 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 5

Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 6 Interface ports ...................................................................................................................... 7 Model and serial-number label location ............................................................................... 7

Use the menus ................................................................................................................... 11 Reports menu ..................................................................................................................................... 12 System setup menu ............................................................................................................................ 13 Service menu ..................................................................................................................................... 15 Network config. menu ......................................................................................................................... 16

UPD installation modes ..................................................................................................... 21 Priority for print settings ...................................................................................................................... 22 Change printer-driver settings for Windows ....................................................................................... 23 Software installation types for Windows ............................................................................................. 24 Remove software for Windows ........................................................................................................... 24 Supported utilities for Windows .......................................................................................................... 25

HP ToolboxFX ................................................................................................................... 25

Supported network utilities for Windows ............................................................................................ 26 HP Web Jetadmin .............................................................................................................. 26 Embedded Web server ...................................................................................................... 26

Software for other operating systems ................................................................................................. 26

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Supported operating systems for Macintosh ..................................................................... 28 Supported printer drivers for Macintosh ............................................................................. 28 Remove software from Macintosh operating systems ....................................................... 28 Priority for print settings for Macintosh .............................................................................. 28 Change printer-driver settings for Macintosh ..................................................................... 29 Supported utilities for Macintosh ........................................................................................ 29

Embedded Web server ..................................................................................... 29 Use features in the Macintosh printer driver ....................................................................................... 30

Print ................................................................................................................................... 30 Create and use printing presets in Macintosh ................................................... 30 Resize documents or print on a custom paper size .......................................... 30 Print a cover page ............................................................................................. 30 Use watermarks ................................................................................................ 31 Print multiple pages on one sheet of paper in Macintosh ................................. 31 Print on both sides of the page ......................................................................... 32 Use the Services menu ..................................................................................... 33

Connect the USB cable ..................................................................................................... 36

Network configuration ......................................................................................................................... 37 Supported network protocols ............................................................................................. 37 Install the product on a network ......................................................................................... 38 Configure the network product ........................................................................................... 39

View or change network settings ...................................................................... 39 Set or change the network password ................................................................ 39 IP address ......................................................................................................... 40

Automatic configuration .................................................................... 40 Manual configuration ........................................................................ 40 IPv4 and IPv6 settings ...................................................................... 40

Link speed setting ............................................................................................. 41

Paper orientation for loading trays ..................................................................................... 50

Manual feed ....................................................................................................................... 53 Configure trays ................................................................................................................................... 54 Use paper output options .................................................................................................................. 55

Print to the top (standard) output bin ................................................................................. 55 Print to the straight-through paper path (rear output) ........................................................ 56

Stop the current print job from the control panel ................................................................ 62 Stop the current print job from the software program ........................................................ 62

Use features in the Windows printer driver ........................................................................................ 63 Open the printer driver ....................................................................................................... 63 Use printing shortcuts ........................................................................................................ 63 Set paper and quality options ............................................................................................ 64 Set document effects ......................................................................................................... 64 Set document finishing options .......................................................................................... 65 Obtain support and product-status information .................................................................. 66 Set advanced printing options ........................................................................................... 67

View HP ToolboxFX ........................................................................................................... 71 Status ................................................................................................................................. 72

Event log ........................................................................................................... 72

Alerts .................................................................................................................................. 73 Set up Status Alerts .......................................................................................... 73 Set up E-mail Alerts .......................................................................................... 73

Help ................................................................................................................................... 73 Device Settings .................................................................................................................. 74

Device Information ............................................................................................ 74 Paper Handling ................................................................................................. 75 Printing .............................................................................................................. 75 PCL5c ............................................................................................................... 75 PostScript .......................................................................................................... 75 Print quality ....................................................................................................... 75

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Paper Types ...................................................................................................... 76 System Setup .................................................................................................... 76 Troubleshooting ................................................................................................ 76

Network Settings ................................................................................................................ 76 Shop for Supplies .............................................................................................................. 76 Other Links ........................................................................................................................ 76

Manage a network product ................................................................................................................. 77

Embedded Web server ...................................................................................................... 77 Open the embedded Web server ...................................................................... 77 Status tab .......................................................................................................... 77 Settings tab ....................................................................................................... 78 Networking tab .................................................................................................. 78 Links .................................................................................................................. 78

Use HP Web Jetadmin software ........................................................................................ 78 Use security features ......................................................................................................... 78

Secure the embedded Web server ................................................................... 78 Lock the product ................................................................................................................................. 79 Manage supplies ................................................................................................................................ 80

Supplies life ....................................................................................................................... 80 Manage the print cartridge ................................................................................................. 80

Print-cartridge storage ....................................................................................... 80 Use genuine HP print cartridges ....................................................................... 80 HP policy on non-HP print cartridges ................................................................ 80 Print-cartridge authentication ............................................................................ 80 HP fraud hotline and Web site .......................................................................... 80

Replace supplies and parts ................................................................................................................ 82 Supply replacement guidelines .......................................................................................... 82 Redistribute toner .............................................................................................................. 82 Change the print cartridge ................................................................................................. 83

Install memory .................................................................................................................................... 85 Install product memory ...................................................................................................... 85 Check DIMM installation .................................................................................................... 88 Save resources (permanent resources) ........................................................................... 88 Enable memory for Windows ............................................................................................. 89

Clean the product ............................................................................................................................... 90 Clean the print-cartridge area ............................................................................................ 90 Clean the paper path ......................................................................................................... 91

Troubleshooting checklist ................................................................................................ 100

Factors that affect product performance .......................................................................... 101 Restore factory settings .................................................................................................................... 101 Interpret control-panel messages ..................................................................................................... 102

Control-panel messages .................................................................................................. 102

Jams ................................................................................................................................................. 106 Common causes of jams ................................................................................................. 106 Jam locations ................................................................................................................... 107 Clear jams ........................................................................................................................ 107

Internal areas .................................................................................................. 107 Print-cartridge area and paper path ................................................ 107 Duplex paper path (duplex models only) ........................................ 109

Input trays ....................................................................................................... 112

Output bins ...................................................................................................... 116

Solve print-quality problems ............................................................................................................. 118 Print-quality problems associated with paper .................................................................. 118 Print-quality problems associated with the environment .................................................. 118 Print-quality problems associated with jams .................................................................... 118 Image defect examples .................................................................................................... 119

Light print or faded .......................................................................................... 119 Toner specks ................................................................................................... 119 Dropouts .......................................................................................................... 119 Vertical lines .................................................................................................... 120 Gray background ............................................................................................. 120 Toner smear .................................................................................................... 120 Loose toner ..................................................................................................... 120 Vertical repetitive defects ................................................................................ 121 Misformed characters ...................................................................................... 121 Page skew ....................................................................................................... 121 Curl or wave .................................................................................................... 122 Wrinkles or creases ......................................................................................... 122 Toner scatter outline ....................................................................................... 122

Solve performance problems ........................................................................................................... 123 Solve connectivity problems ............................................................................................................. 124

Solve direct-connect problems ........................................................................................ 124 Solve network problems .................................................................................................. 124

Solve common Windows problems ................................................................................................. 126 Solve common Macintosh problems ................................................................................................ 127 Solve Linux problems ....................................................................................................................... 129

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Order directly from HP ..................................................................................................... 132 Order through service or support providers ..................................................................... 132 Order directly through the HP ToolboxFX software ......................................................... 132

Part numbers .................................................................................................................................... 133 Paper-handling accessories ............................................................................................ 133 Print cartridges ................................................................................................................. 133 Memory ............................................................................................................................ 133 Cables and interfaces ...................................................................................................... 133

On-site service agreements ............................................................................................. 142 Next-day on-site service .................................................................................. 142 Weekly (volume) on-site service ..................................................................... 142

Repack the product .......................................................................................................... 142 Extended warranty ........................................................................................................... 143

Protecting the environment .............................................................................................. 149 Ozone production ............................................................................................................ 149 Power consumption ......................................................................................................... 149 Toner consumption .......................................................................................................... 149 Paper use ........................................................................................................................ 149 Plastics ............................................................................................................................ 149 HP LaserJet print supplies ............................................................................................... 149 Return and recycling instructions ..................................................................................... 150

United States and Puerto Rico ........................................................................ 150 Multiple returns (more than one cartridge) ..................................... 150 Single returns ................................................................................. 150

Shipping .......................................................................................... 150

Non-U.S. returns ............................................................................................. 150 Paper ............................................................................................................................... 150 Material restrictions .......................................................................................................... 151 Disposal of waste equipment by users in private households in the European Union .... 151 Material Safety Data Sheet (MSDS) ................................................................................ 151 For more information ....................................................................................................... 151

Declaration of conformity .................................................................................................................. 152 Declaration of conformity ................................................................................................. 152

Safety statements ............................................................................................................................. 153 Laser safety ..................................................................................................................... 153 Canadian DOC regulations .............................................................................................. 153 VCCI statement (Japan) .................................................................................................. 153 Power cord statement (Japan) ......................................................................................... 153 EMC statement (Korea) ................................................................................................... 153 Laser statement for Finland ............................................................................................. 154 Substances Table (China) ............................................................................................... 155

######## Index ................................................................................................................................................................. 157

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1 Product basics

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#### Product comparison

##### HP LaserJet P2050 Series models HP LaserJet P2055 printer CE456A

HP LaserJet P2055d printer CE457A

HP LaserJet P2055dn printer CE459A

HP LaserJet P2055x printer CE460A

Has the same features as the HP LaserJet P2055 model printer, plus the following:

Has the same features as the HP LaserJet P2055d model printer, plus the following:

Has the same features as the HP LaserJet P2055dn model printer, plus the following:

● Two-sided printing (duplexing)

● Additional 500-sheet tray (Tray 3)

Product features Feature Description Performance ● 600 MHz processor User interface ● 2-line display

Printer drivers ● HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5) (available for download from

the Web)

Resolution ● FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of

business text and graphics

Supplies ● The supplies status page contains information about toner level, page count, and approximate

pages remaining.

ENWW Product features 3

########### Feature Description

Supported operating systems ● Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™

Accessibility ● The online user guide is compatible with text screen-readers.

#### Product walkaround

##### Front view

2

1

3

4

8

7

5

6

|1|Tray 1 (pull to open)

| |---|---| |2|Top output bin| |3|Control panel

|

|4|Print-cartridge-door release button

| |5|On/off switch| |6|Optional Tray 3 (included with the HP LaserJet P2055x printer)

| |7|Tray 2

| |8|Print-cartridge door|

##### Rear view

1 2

|1|Jam-release door (pull the green handle to open)

|

|---|---| |2|Straight-through paper path (pull to open)| |3|DIMM cover (provides access to the DIMM slot)

| |4|Interface ports

| |5|Rear duplex jam-release door (duplex models only)| |6|Power connection

| |7

|Slot for a cable-type security lock|

##### Interface ports

|1|Hi-speed USB 2.0 connection, for connecting directly to a computer

| |---|---| |2|RJ.45 network connection (network models only)|

##### Model and serial-number label location

The label that contains the model and serial numbers is on the outside of the rear output (straight-through paper path).

|| |---|

2 Control panel

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#### Control-panel layout

Use the control panel to obtain product and job status information and to configure the product.

###### 1

| | | |---|---| | | |

OK

6

5

4

3

2

|Number|Button or light|Function| |---|---|---| |1|Control-panel display|Shows status information, menus, and error messages| |2|Up arrow|Navigates to the next submenu or the next value in a menu selection list, moves the cursor forward a single position, or increases the value of numeric items

| |3|OK button|● Saves the selected value for an item
● Performs the action that is associated with the item that is highlighted on the control-panel display
● Clears an error condition when the condition is clearable


| |4|Down arrow|Navigates to the next item in the list, or decreases the value of numeric items| |5|Back button|Backs up one level in the menu tree or backs up one numeric entry

| |6|Ready light|● On: The product is online and ready to accept data to print.
● Off: The product cannot accept data because it is offline (paused) or has experienced an error.
● Blinking: The product is processing a job.


| |7|Cancel button|Cancels the current print job

| |8|Error light

|● Off: The product is functioning without error.
● Blinking: Action is required. See the control-panel display.
|

#### Use the control-panel menus

To gain access to the control-panel menus, complete the steps below.

##### Use the menus

Main menus Reports System setup Service Network config.

ENWW Use the control-panel menus 11

#### Reports menu

Use the Reports menu to print reports that provide information about the product. Menu item Description Demo page Prints a page that demonstrates print quality. Menu structure Prints a map of the control-panel-menu layout. The active settings for each menu

are listed.

Config report Prints a list of all the product settings. Includes network information when the product

is connected to a network.

Supplies status Prints the status for the print cartridge, including the following information:

Network report Prints a list of all product network settings Usage page Prints a page that lists PCL 5 pages, PCL 6 pages, PS pages, pages that were

jammed or mispicked in the product; and reports the page count PCL font list Prints a list of all the PCL 5 fonts that are installed PS font list Prints a list of all the PostScript (PS) fonts that are installed PCL 6 font list Prints a list of all the PCL 6 fonts that are installed Service page Prints the service report

#### System setup menu

Use this menu to establish basic product settings. The System setup menu has several sub-menus. Each is described in the following table.

Menu item Sub-menu item Sub-menu item Description

Language Select the language for the control-panel

display messages and the product reports. Quiet mode On

Enable or disable quiet mode. When quiet mode is turned on, the product prints at a slower speed.

Off

The default setting is Off. Paper setup Def. paper size A list of available paper sizes

Select the size for printing internal reports or any print job that does not specify a size.

appears.

Def. paper type A list of available paper types

Select the media type for printing internal reports or any print job that does not specify a type.

appears.

Tray n NOTE: n = 1, 2, or 3

Paper type Paper size

Select the default size and type for the tray from the list of available sizes and types.

Paper out action Wait forever

Select how the product should react when a print job requires a size or type that is not available or when a specified tray is empty.

Override Cancel

Select Wait forever to make the product wait until you load the correct media and press OK. This is the default setting.

Select Override to print on a different size or type after a specified delay.

Select Cancel to automatically cancel the print job after a specified delay.

If you select either Override or Cancel, the control panel prompts you to specify the number of seconds to delay. Press the up arrow to increase the time, up to 3600 seconds. Press the down arrow to decrease the time.

Print quality Cartridge low (1-20) The percentage threshold determines when

the product begins reporting low toner.

Print density (1–5) Select how much toner to apply to thicken edges and lines. The default setting is 3.

ENWW System setup menu 13

Menu item Sub-menu item Sub-menu item Description

Courier font Regular

Select a version of the Courier font. The default is Regular.

Dark

Adjust the contrast of the LCD.

Display contrast Medium Darker Darkest Lightest Lighter

#### Service menu

Use this menu to restore default settings, clean the product, and activate special modes that affect print output.

Menu item Description

Cleaning mode Use this option to clean the product if you see toner specks or other marks on the

printed output. The cleaning process removes dust and excess toner from the paper path.

When you select this item, the product prompts you to load plain paper in Tray 1 and then press OK to start the cleaning process. Wait until the process is complete. Discard the page that prints.

USB speed Sets the USB speed to High or Full. For the product to actually operate at high

speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product.

The default setting is High.

Less paper curl If printed pages are consistently curled, use this option to set the product to a mode

that reduces curl. The default setting is Off.

Archive print If you are printing pages that will be stored for a long time, use this option to set the

product to a mode that reduces toner smearing and dusting. The default setting is Off.

Restore defaults Resets all customized settings to the factory default values.

ENWW Service menu 15

#### Network config. menu

Use this menu to establish network configuration settings.

Menu item Description

CFG TCP/IP Access the TCP/IP menu and set TCP/IP protocol parameters.

If DHCP=YES* and the print server has a DHCP lease, you can configure the following DHCP settings:

If you specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, you can manually set the following TCP/IPv4 parameters from the control panel:

Print an HP Jetdirect configuration page to verify your settings. (The print server can overwrite selected parameters with values that ensure proper operation.)

########### Menu item Description

WEB Embedded Web server accepts communications using HTTPS (Secure HTTP) only, or both HTTP

and HTTPS.

SECURITY Reset current security settings to factory defaults.

FIREWALL Disable Firewall.

PRINT Print a configuration page for the selected item.

SECURITY: Print the current security settings. CFG LINK Manually configure the HP Jetdirect print server's network link.

Set the link speed and communication mode. These must match the network. The available settings depend on the print server model.

CAUTION: Changing the link setting can cause the loss of network communication with the print server.

ENWW Network config. menu 17

3 Software for Windows

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#### Supported operating systems for Windows

The product supports the following Windows operating systems:

#### Supported printer drivers for Windows

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

| | |---|

NOTE: For more information about the UPD, see www.hp.com/go/upd.

#### HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to www.hp.com/go/upd.

##### UPD installation modes

Traditional mode ● Use this mode if you are installing the driver from a CD for a single computer.

Dynamic mode ● Use this mode if you are installing the driver for a mobile computer, so you can discover and print to HP products in any location.

ENWW HP Universal Print Driver (UPD) 21

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.

| | |---|

#### Change printer-driver settings for Windows

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

The steps can vary; this procedure is most common.

ENWW Change printer-driver settings for Windows 23

#### Software installation types for Windows

You can choose from the following types of software installations:

#### Remove software for Windows

#### Supported utilities for Windows

##### HP ToolboxFX

HP ToolboxFX is a software program that you can use for the following tasks:

You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. To use HP ToolboxFX, perform a recommended software installation.

ENWW Supported utilities for Windows 25

#### Supported network utilities for Windows

##### HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

##### Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.

The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 70.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 77.

#### Software for other operating systems

########### OS Software

UNIX To download the HP UNIX modelscripts, follow these steps.

Linux For information, go to www.hp.com/go/linuxprinting.

4 Use the product with Macintosh

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#### Software for Macintosh

##### Supported operating systems for Macintosh

The product supports the following Macintosh operating systems:

| | |---|

● Mac OS X V10.3, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported.

##### Supported printer drivers for Macintosh

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

##### Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

Priority for print settings for Macintosh Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.

| | |---|

##### Change printer-driver settings for Macintosh

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

########### Mac OS X V10.3 or Mac OS X V10.4

These settings are saved in the

Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

########### Mac OS X V10.5

##### Supported utilities for Macintosh Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.

The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 70.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 77.

ENWW Software for Macintosh 29

#### Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh

Use printing presets to save the current printer driver settings for reuse.

######## Create a printing preset

######## Use printing presets

| | |---|

####### Resize documents or print on a custom paper size

You can scale a document to fit on a different size of paper.

####### Print a cover page

You can print a separate cover page for your document that includes a message (such as “Confidential”).

| | |---|

####### Use watermarks

A watermark is a notice, such as “Confidential,” that is printed in the background of each page of a document.

####### Print multiple pages on one sheet of paper in Macintosh

You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.

####### Print on both sides of the page Use automatic two-sided printing (duplex models only)

######## Print on both sides manually

####### Use the Services menu

If the product is connected to a network, use the Services menu to obtain product and supply-status information.

5 Connectivity

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#### USB configuration

The product has a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 2 meters (6 feet) long.

##### Connect the USB cable

Plug the USB cable into the product. Plug the other end of the USB cable into the computer.

|1|Type B USB port

| |---|---| |2|Type B USB connector|

#### Network configuration

You might need to configure certain network parameters on the product. You can configure these parameters from the control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software.

##### Supported network protocols

The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.

port9100 (Direct Mode) The default TCP/IP printing port on the HP Jetdirect print

server, accessed by software such as HP Standard Port Line printer daemon (LPD) LPD provides line printer spooling services for TCP/IP

systems. Use LPD services on the HP Jetdirect print server. WS Print Use the Microsoft Web Services for Devices (WSD) Print

services supported on the HP Jetdirect print server.

network devices. Used primarily by Microsoft-based software programs.

mDNS (multicast Domain Name Service - also known as “Rendezvous” or “Bonjour”)

Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs.

WS Discovery Allows Microsoft WS discovery protocols on the print server. LLMNR (TCP/IP v6) Indicates whether link local multicast name resolution

(LLMNR) requests are responded to over IPv6. NetBIOS over TCP/IP Provides communication among applications on separate

computers within a local area network. Because the programming interface runs through TCP/IP (NBT), each computer in the network has both a NetBIOS name and an IP address relevant to a host name (even though the two names might not be the same).

DNS Client DNS domain name that the HP Jetdirect print server resides in (for example, support.hp.com).

HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web

server. EWS (embedded Web server) Allows a user to manage the product through a Web browser.

Table 5-3 Messaging and management (continued)

########### Service name Description

SNMP (simple network management protocol) Used by network programs for product management. SNMP

V3 and standard MIB-II (Management Information Base) objects are supported.

Web Jetadmin (WJA) Management application that provides controlled access to

HP Jetdirect and printer features.

EPC HP Easy Printer Care Software 2.0 (EPC 2.0) provides HP Web Jetadmin-type functions for small and micro businesses with up to 15 HP LaserJet products. EPC 2.0 delivers effortless laser printer upkeep and protection for your printing investment, as well as simple, consolidated supplies replenishment.

########## Table 5-4 IP addressingService name Description

DHCP (dynamic host configuration protocol) For Automatic IP address assignment. DHCP server provides

the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server.

BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server

provides the product with an IP address. Requires administrator to input the product MAC hardware address on BOOTP server in order for product to obtain an IP address from that server.

Auto IP For Automatic IP address assignment. If neither a DHCP

server nor a BOOTP server is present, this service allows the product to generate a unique IP address.

Manual IP Manually configure the IP address on the print server using the

printer control panel or the embedded Web server. Telnet Set configuration parameters by using the default IP address

to create a Telnet connection from your system to the HP Jetdirect print server. Once configured, the print server saves the configuration when turned off and then turned on.

RARP You can configure the print server to use RARP on UNIX and

Linux systems. Use RARP to answer the print server's RARP request and supply the print server with the IP address. The RARP method allows you to only configure the IP address.

ARP/PING You can configure an HP Jetdirect print server with an IP address using the arp command from a supported system.

The workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server.

##### Install the product on a network

In this configuration, the product is connected directly to the network and can be configured to allow all computers on the network to print directly to the product.

| | |---|

NOTE: This mode is the recommended network configuration for the product.

| | |---|

NOTE: Make sure that an IP address is listed on the configuration page before proceeding to the next step. If an IP address is not present, reprint the configuration page.

| | |---|

NOTE: When the installer prompts for a network address, provide the IP address listed on the configuration page that you printed before starting the installer program, or search for the product on the network.

##### Configure the network product View or change network settings

You can use the embedded Web server to view or change IP configuration settings.

####### Set or change the network password

Use the embedded Web server to set a network password or change an existing password.

| | |---|

NOTE: If a password has previously been set, you are prompted to type the password. Type the password, and then click the Apply button.

####### IP address

The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or AutoIP.

######## Automatic configuration

| | |---|

NOTE: Specific automatic IP modes (such as BOOTP, DHCP, or AutoIP) can be changed by using the embedded Web server or HP ToolboxFX only. If AutoIP is disabled, HP default IP (192.0.0.192) will automatically be enabled.

######## Manual configuration

######## IPv4 and IPv6 settings

The IPv4 and IPv6 protocols can be configured manually. The IPv4 protocol can be set from HP ToolboxFX or from the product control panel. The IPv6 protocol can be set from the product control panel or the embedded Web server.

####### Link speed setting

| | |---|

NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, the product should be left in automatic mode. Changes can cause the product to power cycle. Changes should be made only while the product is idle.

| | |---|

NOTE: The setting must match with the network product to which you are connecting (a network hub, switch, gateway, router, or computer).

6 Paper and print media

ENWW 43

#### Understand paper and print media use

This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems:

For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.

It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing.

| | |---|

Table 6-1 Supported paper and print media sizes

Size and dimensions Tray 1 Tray 2 Optional 500-sheet

Duplexer (duplex models only)

Tray 3

Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches)

ENWW Supported paper and print media sizes 45

Table 6-1 Supported paper and print media sizes (continued)

Size and dimensions Tray 1 Tray 2 Optional 500-sheet

Duplexer (duplex models only)

Tray 3

#### Custom paper sizes

This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes.

#### Supported paper and print media types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp2050series.

Paper type (control panel) Paper type (printer driver) Tray 1 Tray 2 Optional 500-

Duplexer (duplex models only)

sheet Tray 3

PLAIN 75–95 G Plain LIGHT 60-74 G Light 60-74g MID-WEIGHT Mid-weight HEAVY 111–130 G Heavy 111–130g EXTRA HEAVY 131–175 G Extra heavy 131–175g TRANSPARENCY Monochrome Laser

Transparency LABELS Labels LETTERHEAD Letterhead PREPRINTED Preprinted PREPUNCHED Prepunched COLOR Colored ROUGH Rough BOND Bond RECYCLED Recycled ENVELOPE Envelope

ENWW Supported paper and print media types 47

#### Tray and bin capacity

########### Tray or bin Paper type Specifications Quantity

60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond

Maximum stack height: 5 mm (0.3 inch)

Equivalent to 50 sheets of 75 g/ m2 (20 lb) bond

Envelopes Less than 60 g/m2 (16 lb) bond to

90 g/m2 (24 lb) bond

Up to 10 envelopes

Labels Maximum 0.23 mm (0.009 inch)

thick

Maximum stack height: 5 mm (0.3 inch)

Transparencies Minimum 0.13 mm (0.005 inch)

thick

Maximum stack height: 5 mm (0.3 inch)

Equivalent to 250 sheets of 75 g/ m2 (20 lb) bond

60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond

Maximum stack height for A6 paper: 15 mm (0.59 inch)

Transparencies Minimum 0.13 mm (0.005 inch)

Maximum stack height: 26 mm (1.0 inch)

thick

Optional 500-sheet Tray 3 Paper Range:

Equivalent to 500 sheets of 75 g/ m2 (20 lb) bond

60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond

Maximum stack height for A6 paper: 40 mm (1.6 inches)

Transparencies Minimum 0.13 mm (0.005 inch)

Maximum stack height: 54 mm (2.1 inches)

thick

Standard top bin Paper Up to 125 sheets of 75 g/m2 (20 lb) bond

#### Special paper or print media guidelines

This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results.

CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage your printer.

Media type Do Do not

Envelopes ● Store envelopes flat.

Labels ● Use only labels that have no

exposed backing between them.

Transparencies ● Use only transparencies that are

● Do not use transparent print media not approved for laser printers.

approved for use in laser printers.

● Place transparencies on a flat surface after removing them from the product.

Letterhead or preprinted forms ● Use only letterhead or forms

● Do not use raised or metallic

letterhead. Heavy paper ● Use only heavy paper that is

approved for use in laser printers.

● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

approved for use in laser printers and meets the weight specifications for this product.

Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers.

● Do not use glossy or coated paper designed for use in inkjet products.

ENWW Special paper or print media guidelines 49

#### Load trays

##### Paper orientation for loading trays

If you are using paper that requires a specific orientation, load it according to the information in the following table.

Tray Single-sided printing Duplex printing (duplex

Envelope printing

models only)

Tray 1 Face-up

Face-up Top edge leading into the product

Front of envelope face-up Short edge with postage leading into the product

Top edge leading into the product

All other trays Face-down Top edge at the front of the tray

Face-down Top edge at the front of the tray

Use only Tray 1 for printing envelopes.

##### Tray 1

Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays.

Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

##### Tray 2 and optional Tray 3

Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.

| | |---|

| | | |---|---| | | |

NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time.

####### Load A6-size paper

When loading A6-size paper, adjust the length by sliding forward only the center panel of the rear media guide.

##### Manual feed

You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in Tray 1 and load letterhead into Tray 2.

To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the OK button to print.

#### Configure trays

#### Use paper output options

The product has two output locations: the top (standard) output bin and the straight-through paper path (rear output).

##### Print to the top (standard) output bin

The top output bin collects paper face-down, in the correct order. The top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output (straightthrough paper path) is closed. To avoid jams, do not open or close the rear output while the product is printing.

ENWW Use paper output options 55

##### Print to the straight-through paper path (rear output)

The product always uses the straight-through paper path if it is open. Paper exits face-up, with the last page on top (reverse order).

Printing from Tray 1 to the rear output provides the straightest path. Opening the straight-through paper path might improve performance with the following paper types:

To open the straight-through paper path, grasp the handle at the top of the rear door, and pull the door down.

| | |---|

NOTE: Be sure to open the straight-through paper path, not the jam-release door.

7 Use product features

● EconoMode ● Quiet mode

ENWW 57

#### EconoMode

This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality.

HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge.

Enable or disable EconoMode in any of these ways:

#### Quiet mode

This product has a quiet mode that reduces noise during printing. When quiet mode is turned on, the product prints at a slower speed.

Follow these steps to enable quiet mode.

ENWW Quiet mode 59

8 Print tasks

ENWW 61

#### Cancel a print job

You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software.

| | |---|

NOTE: It can take some time for all printing to clear after you have canceled a print job.

##### Stop the current print job from the control panel

Press the Cancel button on the control panel.

##### Stop the current print job from the software program

When you send the print job, a dialog box appears briefly on the screen, giving you the option to cancel the print job.

If several requests have been sent to the product through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer.

If a print job is waiting in a print queue or print spooler, delete the print job there.

Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

#### Use features in the Windows printer driver

| | |---|

NOTE: The following information is for the HP PCL 6 printer driver.

##### Open the printer driver

########### How do I Steps to perform

Open the printer driver On the File menu in the software program, click Print. Select

the printer, and then click Properties or Preferences.

Get help for any printing option Click the ? symbol in the upper-right corner of the printer driver, and then click any item in the printer driver. A pop-up message displays that provides information about the item. Or, click Help to open the online Help.

Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets.

| | |---|

How do I Steps to perform

Use a printing shortcut Select one of the shortcuts, and then click OK to print the job

with the predefined settings.

Create a custom printing shortcut a) Select an existing shortcut as a base. b) Select the print options for the new shortcut. c) Click Save As, type a name for the shortcut, and click OK.

##### Set paper and quality options

To perform the following tasks, open the printer driver and click the Paper/Quality tab. How do I Steps to perform Select a page size Select a size from the Paper size drop-down list. Select a custom page size a) Click Custom. The Custom Paper Size dialog box opens.

b) Type a name for the custom size, specify the dimensions, and click OK.

Select a paper source Select a tray from the Paper source drop-down list. Select a paper type Select a type from the Paper type drop-down list. Print covers on different paper Print the first or last page on different paper

a) In the Special pages area, click Covers or Print pages on different paper, and then click Settings. b) Select an option to print a blank or preprinted front cover, back cover, or both. Or, select an option to print the first or last page on different paper. c) Select options from the Paper source and Paper type drop-down lists, and then click Add. d) Click OK.

Adjust the resolution of printed images In the Print Quality area, select an option from the drop-down

list. See the printer-driver online Help for information about each of the available options.

Select draft-quality printing In the Print Quality area, click EconoMode.

##### Set document effects

To perform the following tasks, open the printer driver and click the Effects tab.

How do I Steps to perform

Scale a page to fit on a selected paper size Click Print document on, and then select a size from the drop-

down list. Scale a page to be a percent of the actual size Click % of actual size, and then type the percent or adjust the

slider bar. Print a watermark a) Select a watermark from the Watermarks drop-down list.

b) To print the watermark on the first page only, click First page only. Otherwise, the watermark is printed on each page.

Add or edit watermarks NOTE: The printer driver must be stored on your computer for this to work.

a) In the Watermarks area, click Edit. The Watermark Details dialog box opens. b) Specify the settings for the watermark, and then click OK.

##### Set document finishing options

To perform the following tasks, open the printer driver and click the Finishing tab.

How do I Steps to perform

Print on both sides (duplex models only) 1. Set the product for the correct width of paper that you are

using. At the back of the product, lift the duplex jamrelease door, and locate the blue paper-width selection lever.

Print a booklet (duplex models only) 1. Set the product for the correct width of paper that you are using. At the back of the product, lift the duplex jamrelease door, and locate the blue paper-width selection lever.

########### How do I Steps to perform

Print multiple pages per sheet a) Select the number of pages per sheet from the Pages per

sheet drop-down list. b) Select the correct options for Print page borders, Page order, and Orientation.

Select page orientation a) In the Orientation area, click Portrait or Landscape. b) To print the page image upside down, click Rotate by 180 degrees.

##### Obtain support and product-status information

To perform the following tasks, open the printer driver and click the Services tab.

How do I Steps to perform

Obtain support information for the product and order supplies online

In the Internet Services drop-down list, select a support option, and click Go!

Check the status of the product, including the level of supplies Click the Device and Supplies Status icon. The Device

Status page of the HP embedded Web server opens.

##### Set advanced printing options

To perform the following tasks, open the printer driver and click the Advanced tab.

How do I Steps to perform

Select advanced printing options In any of the sections, click a current setting to activate a drop-

down list so you can change the setting. Change the number of copies that are printed

Open the Paper/Output section, and then enter the number of copies to print. If you select 2 or more copies, you can select the option to collate the pages.

NOTE: If the software program that you are using does not provide a way to print a particular number of copies, you can change the number of copies in the driver.

Changing this setting affects the number of copies for all print jobs. After your job has printed, restore this setting to the original value.

Load letterhead or preprinted paper the same way for every job, whether printing on one or both sides of the page

a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load the paper the same way you would for printing on both sides.

Change the order in which pages are printed a) Open the Document Options section, and then open the Layout Options section. b) In the Page Order drop-down list, select Front to Back to print the pages in the same order as they are in the document, or select Back to Front to print the pages in the reverse order.

9 Manage and maintain the product

ENWW 69

#### Print the information pages

From the product control panel, you can print information pages that give details about the product and its current configuration using the Reports menu.

Name of report Description Demo page Prints a page that demonstrates print quality. Menu structure Prints the control-panel menu map that shows the layout and

current settings for the control-panel menu items. Config report Prints the current product configuration. Supplies status Prints a supplies status page that shows the supplies levels for

the product, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information, when available.

Network Report Prints a list of all product network settings. Usage Page Prints a page that shows a count of all paper sizes that have

passed through the product, lists whether they were one-sided or two-sided (duplex models only), and shows a page count.

PCL Font List Prints a PCL font list that shows all the PCL fonts that are

currently available to the product.

PS font list Prints a PS font list that shows all the PS fonts that are currently

available to the product. PCL 6 Font List Prints a list of all the PCL6 fonts that are installed. Service Page Prints the service report.

######## Print the information pages

#### Use the HP ToolboxFX software

HP ToolboxFX is a program that you can use to complete the following tasks:

You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network. You must perform the recommended full software installation to use HP ToolboxFX.

##### View HP ToolboxFX

Open HP ToolboxFX in one of these ways:

######## HP LaserJet P2050 Series, and then click HP ToolboxFX.

##### Status

The Status folder contains links to the following main pages:

####### Event log

The Event log is a table that contains codes corresponding to error messages that have appeared on the product control-panel display, a brief description of each error, and the number of pages that printed when each error occurred. For more information about error messages, see Interpret control-panel messages on page 102.

##### Alerts

The Alerts folder contains links to the following main pages:

####### toner levels. Set up Status Alerts

Use this to set up the product so that it sends alerts to your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages occur.

Select to receive a pop-up, a system tray icon, a desktop alert, or any combination of these. The popup and desktop alerts only appear when the product is printing from the computer on which you set up the alerts. Desktop alerts are only visible momentarily, and disappear automatically.

Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert, on the System setup page.

NOTE: You must click Apply before your changes take effect. Set up E-mail Alerts

| | |---|

Use this to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Use the information for the e-mail server that will send out the e-mail alert messages for the product.

| | |---|

NOTE: You can only configure e-mail alerts to be sent from a server that does not require user authentication. If your e-mail server requires you to log in with a username and password, you cannot enable e-mail alerts.

NOTE: You must click Apply before your changes take effect.

##### Help

The Help folder contains links to the following main pages:

##### Device Settings

The Device Settings folder contains links to the following main pages:

####### Device Information

The Device Information page stores data about your product for future reference. The information that you type in the fields on this page appears on the Configuration page. You can type any character in each of these fields.

| | |---|

NOTE: You must click Apply before your changes take effect.

####### Paper Handling

Use these options to configure your default settings. These are the same options that are available on the control-panel menus on the control panel. For more information, see Use the control-panel menus on page 11.

The following options are available for handling print jobs when the product is out of media:

The Paper out time field specifies how long the product waits before acting on your selections. You can specify from 0 to 3600 seconds.

NOTE: You must click Apply before your changes take effect. Printing

| | |---|

Use these options to configure the settings for all print functions. These are the same options that are available on the control panel. For more information, see Use the control-panel menus on page 11.

NOTE: You must click Apply before your changes take effect. PCL5c

| | |---|

| | |---|

Use these options to configure the settings when you are using the PCL print personality. NOTE: You must click Apply before your changes take effect.

####### PostScript

Use this option when you are using the PostScript print personality. When the Print PostScript error option is turned on, the PostScript error page automatically prints when PostScript errors occur.

NOTE: You must click Apply before your changes take effect. Print quality

| | |---|

Use the HP ToolboxFX print-quality options to improve the appearance of print jobs. These are the same options that are available on the product control panel. For more information, see Use the control-panel menus on page 11.

The four options provided for controlling print quality are resolution, REt (Resolution Enhancement technology), print density, and EconoMode.

life of the toner supply and might reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge.

NOTE: You must click Apply before the changes take effect. Paper Types

| | |---|

Use these options to configure print modes that correspond to the various media types. To reset all modes to factory default settings, select Restore modes.

NOTE: You must click Apply before your changes take effect. System Setup

| | |---|

Use these system settings to configure miscellaneous print settings. These settings are not available on the control panel.

NOTE: You must click Apply before your changes take effect. Troubleshooting

| | |---|

During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX provides an easy method for cleaning the paper path. For more information, see Clean the paper path on page 91.

##### Network Settings

The network administrator can use this tab to control the network-related settings for the product when it is connected to an IP-based network.

##### Shop for Supplies

This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature.

##### Other Links

This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened HP ToolboxFX, you must connect before you can visit these Web sites. Connecting might require that you close HP ToolboxFX and reopen it.

#### Manage a network product

##### Embedded Web server

The embedded Web server allows you to view product and network status and to manage printing functions from your computer. Use the embedded Web server for the following tasks:

The embedded Web server works when the product is connected to a TCP/IP-based network. The embedded Web server does not support IPX-based connections or direct USB connections.

| | |---|

NOTE: You do not have to have Internet access to open and use the embedded Web server. However, if you click a link on any of the pages, you must have Internet access in order to go to the site associated with the link.

####### Open the embedded Web server

To open the embedded Web server, type the IP address or hostname of the product in the address field of a supported Web browser.

TIP: After you open the URL, bookmark it so that you can return to it quickly in the future. The embedded Web server has three tabs that contain settings and information about the product: the Status tab, the Settings tab, and the Networking tab.

####### Status tab

This tab provides information about product and supplies status, product and network configuration, and supplies reordering.

ENWW Manage a network product 77

####### Settings tab

This tab allows you to configure the product from your computer. If this product is networked, consult with the network administrator before changing settings on this tab.

####### Networking tab

This tab allows the network administrator to control network-related settings for the product when it is connected to an IP-based network.

####### Links

Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.

##### Use HP Web Jetadmin software

HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.

To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site.

If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.

| | |---|

NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported.

##### Use security features

The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product.

For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.

Secure the embedded Web server You can configure the embedded Web server so that access to some tabs requires a password. See Set or change the network password on page 39.

#### Lock the product

The product has a slot that you can use to attach a cable-type security lock.

ENWW Lock the product 79

#### Manage supplies

Using, storing, and monitoring the print cartridge can help ensure high-quality output.

Supplies life For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies.com. To order supplies, see Supplies and accessories on page 131.

##### Manage the print cartridge Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

####### Use genuine HP print cartridges

When you use a genuine new HP print cartridge, you can obtain the following supplies information:

####### HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured.

| | |---|

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge on page 83. To recycle the used cartridge, follow the instructions included with the new cartridge.

####### Print-cartridge authentication

The device automatically authenticates the print cartridge when it is inserted into the device. During authentication, the device notifies you whether a cartridge is a genuine HP print cartridge.

If the device control-panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see HP fraud hotline and Web site on page 80.

####### HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

ENWW Manage supplies 81

#### Replace supplies and parts

##### Supply replacement guidelines

Keep the following guidelines in mind when setting up the product.

| | |---|

NOTE: Hewlett-Packard recommends the use of HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements.

##### Redistribute toner

When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner.

CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

If the print is still light, install a new print cartridge.

##### Change the print cartridge

When a print cartridge approaches the end of useful life, you are prompted to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.



ENWW Replace supplies and parts 83

For additional help, go to www.hp.com/support/ljp2050series.

#### Install memory

| | |---|

NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with the product.

Install product memory This product has one DIMM slot. CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the product.

If you have not already done so, print a configuration page to find out how much memory is installed in the product before adding more memory. See Print the information pages on page 70.




CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.

| | |---|

NOTE: To remove a DIMM, first release the locks.

##### Check DIMM installation

After installing the DIMM, make sure that the installation was successful.

| | |---|

NOTE: If you installed a product language (personality), check the "Installed Personalities and Options" section on the configuration page. This area should list the new product language.

##### Save resources (permanent resources)

Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.

Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.

| | |---|

NOTE: Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages.

##### Enable memory for Windows

Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Clean the product Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION: Do not use ammonia-based cleaners on or around the printer.

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.

##### Clean the print-cartridge area

You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of your printed sheets.

WARNING! To avoid injury, turn the product off, disconnect the power cord, and wait for the product to cool before cleaning it.

CAUTION: Do not touch the black sponge-transfer roller inside the product. Doing so can damage the product.

CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

##### Clean the paper path

During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these problems.

The product processes a single page, and then returns to the Ready state when the cleaning process is complete.

##### Clean the Tray 1 pickup roller

If the product is having trouble picking up paper from Tray 1, follow these instructions.

|–10

10

20

30

40

50

60

70

80

90

100

0

Celcius

°C| |---|

CAUTION: Do not touch the black sponge-transfer roller inside the product. Doing so can damage the product.

CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

| | |---|

| | |---|

NOTE: Do not touch the surface of the roller with bare fingers.

##### Clean the Tray 2 pickup roller

If the product is having trouble picking up paper from Tray 2, follow these instructions.

|–10

10

20

30

40

50

60

70

80

90

100

0

Celcius

°C| |---|

| | |---|

NOTE: Do not touch the surface of the roller with bare fingers.

######### 8. Reconnect the power cord, and turn the product on.

10 Solve problems

ENWW 99

#### Solve general problems

If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist.

##### Troubleshooting checklist

Windows: Click Start, click Settings, and then click Printers, or Printers and Faxes. Doubleclick the name of the product.

-orMac OS X: Open Print Center or Printer Setup Utility, and double-click the line for the product.

##### Factors that affect product performance

Several factors affect the time it takes to print a job:

| | |---|

NOTE: Although additional memory can improve how the product handles complex graphics and improve download times, it will not increase maximum product speed (ppm).

#### Restore factory settings

Use the Restore defaults menu to restore factory settings.

ENWW Restore factory settings 101

Interpret control-panel messages The control-panel messages indicate the current product status or situations that might require action. Control-panel messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job. With certain messages, the job might not finish printing or the print quality might be affected. If the message is related to printing and the autocontinue feature is on, the product will attempt to resume printing after the message has appeared for 10 seconds without acknowledgement. For some messages, restarting the product might fix the problem. If a critical error persists, the product might require service.

##### Control-panel messages

########### Control-panel message Description Recommended action

10.X Supply memory error The e-label for the print cartridge cannot be

Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the cartridge.

read or is missing.

Press OK to override this error and continue to print. Supplies and status features are not available.

13.XX Jam in The product has detected a jam. Clear the jam from the location indicated. The

job should continue to print. If it does not, try reprinting the job.

If the message persists, contact HP support. See Customer support on page 141.

21.X Print failure Press [OK] If error repeats turn off then on

The product cannot process the page. Press OK to continue printing the job, but

output might be affected. If the error persists, turn the power off and then on. Resend the print job.

The engine experienced an internal error. Turn the product power off, wait at least

30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

Load the correct media into the tray, or configure the tray for the size that you have loaded. See Load trays on page 50.

The product has detected print media in the tray that does not match the configuration for the tray.

49 Error Turn off then on

The product experienced an internal error. Turn the product off, wait at least 30 seconds,

and then turn the product on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

The product has experienced an error with the fuser.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

Turn off the product, wait at least 25 minutes, and then turn on the product.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

The product has experienced an internal hardware error.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.

If the message persists, contact HP support. See Customer support on page 141.

55.X Error Turn off then on

The product has experienced an internal error.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

57 Fan error Turn off then on

The product has experienced a problem with its internal fan.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

79 Error Turn off then on

The product has experienced an internal firmware error.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If the message persists, contact HP support. See Customer support on page 141.

79 Service error Turn off then on

An incompatible DIMM is installed. 1. Turn the product power off.

If the message persists, contact HP support. See Customer support on page 141.

Device error Press [OK]

An internal error occurred. Press OK to resume the job.

Door open The product door is open. Close the door. Genuine HP supply installed A genuine HP supply was installed. This

No action necessary.

message will appear briefly after the supply is installed and then be replaced by the message Ready.

Install black cartridge The cartridge is either not installed or not

Install the print cartridge. See Change the print cartridge on page 83.

correctly installed in the product.

Load paper The product is out of paper. Load paper into a tray. Load tray # Press [OK] for available media

A tray is configured for the media type and size that the print job is requesting, but that tray is empty.

Load the correct media into the tray, or press OK to use media in a different tray.

Load tray 1 plain Cleaning mode [OK] to start

The product is ready to process the cleaning operation.

Load Tray 1 with plain paper in the size indicated, and then press OK.

Load tray 1 Press [OK] for available media

No trays are configured for the media type and size that the print job is requesting.

Load the correct media into tray 1, or press OK to use media in a different tray.

Manual duplex Load tray x Press [OK]

The first side of a manual duplex job has printed, and the page needs to be loaded to process the second side.

Load the page in the indicated tray with the side to be printed face up, and the top of the page away from you and then press OK.

Manual feed Press [OK] for available media

The product is set for manual feed mode. Press OK to clear the message or load the correct media into tray 1.

Memory is low Press [OK]

The product memory is almost full. Press OK to finish the job, or press the Cancel

button to cancel the job.

For information about increasing the product memory, see Install memory on page 85.

Misprint Press [OK]

Print media has been delayed as it moves through the product.

Press OK to clear the message.

Non-HP supply installed A non-HP supply is installed. If you believe you purchased an HP supply,

go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty.

Order black cartridge Ready

The print cartridge is nearing the end of its useful life.

Order a new print cartridge. You can continue printing with the current print cartridge until redistributing the toner no longer yields acceptable print quality.

See Supplies and accessories on page 131 for more information.

Output bin full Remove all paper from bin

The output bin is full. Remove all paper from the bin.

Rear door open The product rear door is open. Close the door. Remove shipping lock from black cartridge

A print cartridge shipping lock is installed. Be sure that the print cartridge shipping lock

has been removed. Used cartridge in use A refilled print cartridge was detected and

No action necessary.

accepted.

Used cartridge installed To accept press [OK]

A refilled print cartridge is installed. Press OK to continue.

#### Jams

##### Common causes of jams

Many jams are caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide.

The product is jammed.1

Cause Solution

The paper does not meet specifications. Use only paper that meets HP specifications. See Paper and

print media on page 43. A component is installed incorrectly. Verify that the print cartridge is correctly installed. You are using paper that has already passed through a product or copier.

Do not use paper that has been previously printed on or copied.

A tray is loaded incorrectly. Remove any excess paper from the tray. Make sure that the

stack is below the maximum stack height mark in the tray. See Load trays on page 50.

The paper is skewed. The tray guides are not adjusted correctly. Adjust them so they

hold the stack firmly in place without bending it. The paper is binding or sticking together. Remove the paper, flex it, rotate it 180°, or flip it over. Reload

the paper into the tray. NOTE: Do not fan paper. Fanning can create static electricity, which can cause paper to stick together.

The paper is removed before it settles into the output bin. Reset the product. Wait until the page completely settles in the

output bin before removing it.

During two-sided printing, you removed the paper before the second side of the document was printed.

Reset the product and print the document again. Wait until the page completely settles in the output bin before removing it.

The paper is in poor condition. Replace the paper. The internal rollers from the tray are not picking up the paper. Remove the top sheet of paper. If the paper is too heavy, it

might not be picked from the tray. The paper has rough or jagged edges. Replace the paper. The paper is perforated or embossed. Perforated or embossed paper does not separate easily. Feed

single sheets from Tray 1. Product supply items have reached the end of their useful life. Check the product control panel for messages prompting you

to replace supplies, or print a supplies status page to verify the remaining life of the supplies. See Print the information pages on page 70.

Paper was not stored correctly. Replace the paper in the trays. Paper should be stored in the

original packaging in a controlled environment. 1 If the product continues to jam, contact HP Customer Support or your authorized HP service provider.

##### Jam locations

Jams can occur at the following locations in the product.

1

3 2

|1|Internal areas

| |---|---| |2|Input trays| |3

|Output bins|

##### Clear jams

When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.

CAUTION: Before clearing jams, turn the product off and disconnect the power cord. Internal areas Print-cartridge area and paper path

CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

######## Duplex paper path (duplex models only)

####### Input trays

######## Tray 1

CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

######## Tray 2

######## Tray 3

####### Output bins

CAUTION: To avoid damaging the product, do not attempt to clear a jam in the top output bin by pulling the paper straight out.

#### Solve print-quality problems

You can prevent most print-quality problems by following these guidelines.

##### Print-quality problems associated with paper

Some print-quality problems arise from using paper that does not meet HP specifications.

For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide.

##### Print-quality problems associated with the environment

If the product is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See Operating environment on page 146.

##### Print-quality problems associated with jams

Make sure that all sheets are cleared from the paper path.

Image defect examples This section provides information about identifying and correcting print defects. NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service representative.

| | |---|

####### Light print or faded

####### Toner specks

| | |---|

####### Dropouts

| | |---|

####### Vertical lines

####### Gray background

| | |---|

####### Toner smear

|| |---|

####### Loose toner

| | |---|

The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge.

####### Vertical repetitive defects

| | |---|

####### Misformed characters

| | |---|

####### Page skew

| | |---|

####### Curl or wave

####### Wrinkles or creases

####### Toner scatter outline

|

| |---|

#### Solve performance problems

########### Problem Cause Solution

Pages print but are totally blank. The sealing tape might still be in the print

Verify that the sealing tape has been completely removed from the print cartridges.

cartridges.

The document might contain blank pages.

Check the document that you are printing to see if content appears on all of the pages.

The product might be malfunctioning. To check the product, print a

Configuration page. Pages print very slowly. Heavier paper types can slow the print

Print on a different type of paper.

job.

Complex pages can print slowly. Proper fusing may require a slower print

speed to ensure the best print quality. Pages did not print. The product might not be pulling paper

Make sure paper is loaded in the tray correctly.

correctly.

The paper is jamming in the product. Clear the jam. See Jams on page 106. The USB cable might be defective or incorrectly connected.

Other devices are running on your computer.

The product might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, you must disconnect the other device or you must use two USB ports on the computer.

ENWW Solve performance problems 123

#### Solve connectivity problems

##### Solve direct-connect problems

If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 meters (6 feet). Replace the cable if necessary.

● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.

##### Solve network problems

Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page. See Print the information pages on page 70.

Verify that the network cabling, connections, and router configurations are correct. Verify that the network cable lengths meet network specifications.

Make sure that the product is attached to the network using the appropriate port and cable. Check each cable connection to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the hub or transceiver. The amber activity light and the green link status light next to the port connection on the back of the product should be lit.

If you are able to ping the product, verify that the IP address configuration for the product is correct on the computer. If it is correct, delete and then add the product again.

If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the product, and the computer are all configured for the same network.

The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare).

Check the status of your protocol on the Configuration page. You can also use the embedded Web server to check the status of other protocols. See Embedded Web server on page 77.

ENWW Solve connectivity problems 125

Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution

Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from a software program. Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement "Set Temp

=". The name after this statement is the temp directory. It is usually C:\TEMP by default, but can be redefined.

See the Microsoft Windows documentation that came with your computer for more information about Windows error messages.

#### Solve common Macintosh problems

| | |---|

NOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The product will not appear in the Chooser.

The printer driver is not listed in Print Center.

Cause Solution

The product software might not have been installed or was installed incorrectly.

Make sure that the PPD file is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter

language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions.

The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

The product name, IP address, or Rendezvous host name does not appear in the printer list box in the print center.

Cause Solution

The product might not be ready. Make sure that the cables are connected correctly, the product

is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The wrong connection type might be selected. Make sure that USB, IP Printing, or Rendezvous is selected,

depending on the type of connection that exists between the product and the computer.

The wrong product name, IP address, or Rendezvous host name is being used.

Check the product name, IP address, or Rendezvous host name by printing a configuration page. See Print the information pages on page 70. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the product name, IP address, or Rendezvous host name in the Print Center.

The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.

The printer driver does not automatically set up your selected product in Print Center.

Cause Solution

The product might not be ready. Make sure that the cables are connected correctly, the product is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

ENWW Solve common Macintosh problems 127

The printer driver does not automatically set up your selected product in Print Center.

Cause Solution

The product software might not have been installed or was installed incorrectly.

Make sure that the PPD file is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter

language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions.

The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder:

Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

The product might not be ready. Make sure that the cables are connected correctly, the product

is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.

A print job was not sent to the product that you wanted.

Cause Solution

The print queue might be stopped. Restart the print queue. Open print monitor and select Start

########### Jobs.

The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or Rendezvous host name might have received your print job.

Check the product name, IP address, or Rendezvous host name by printing a configuration page. See Print the information pages on page 70. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the product name, IP address, or Rendezvous host name in the Print Center.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause Solution

This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the product before printing.

● Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause Solution

This error occurs when the software for USB devices is not installed.

When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is selected.

Cause Solution

This problem is caused by either a software or a hardware component.

########### Software problem-solving

########### Hardware problem-solving

#### Solve Linux problems

For information about Linux problem solving, go to the HP Linux support Web site: www.hp.com/go/ linuxprinting.

ENWW Solve Linux problems 129

A Supplies and accessories

ENWW 131

#### Order parts, accessories, and supplies

Several methods are available for ordering parts, supplies, and accessories.

##### Order directly from HP

You can obtain the following items directly from HP:

##### Order through service or support providers

To order a part or accessory, contact an HP-authorized service or support provider.

##### Order directly through the HP ToolboxFX software

HP ToolboxFX software is a product management tool designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For more information about HP ToolboxFX software, see Use the HP ToolboxFX software on page 71.

#### Part numbers

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.

##### Paper-handling accessories

########### Item Description Part number

Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. CE464A

##### Print cartridges

########### Item Description Part number

HP LaserJet print cartridge Standard-capacity cartridge CE505A High-capacity cartridge CE505X

##### Memory

########### Item Description Part number

44 x 32-pin DDR2 memory DIMM (dual inline memory module)

32 MB CB420A 64 MB CB421A 128 MB CB422A 256 MB CB423A

Boosts the ability of the product to handle large or complex print jobs.

##### Cables and interfaces

########### Item Description Part number

HP Jetdirect external print server accessories

HP Jetdirect en1700 J7942G HP Jetdirect en3700 J7942G HP Jetdirect ew2400 USB wireless print server

J7951G

HP Jetdirect 175x J6035G HP USB network print adapter Q6275A (worldwide) HP wireless printing upgrade kit Q6236A (North America)

Q6259A (Europe, Middle East, Africa, and Asia-Pacific countries/regions)

USB cable 2-meter A to B cable C6518A

ENWW Part numbers 133

B Service and support

ENWW 135

#### Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P2050 series One year from date of purchase

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

ENWW Print cartridge limited warranty statement 137

#### End User License Agreement

PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation. The term “Software” may include (i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User Documentation”).

RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT.

ENWW End User License Agreement 139

#### Customer self-repair warranty service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

#### Customer support

Get telephone support, free during your warranty period, for your country/region

Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.

Have the product name, serial number, date of purchase, and problem description ready.

Get 24-hour Internet support www.hp.com/support/ljp2050series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljp2050series_software Order additional HP service or maintenance agreements www.hp.com/go/carepack

ENWW Customer support 141

#### HP maintenance agreements

HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.

##### On-site service agreements

To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.

####### Next-day on-site service

This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most onsite agreements (for additional charges).

####### Weekly (volume) on-site service

This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including devices, plotters, computers, and disk drives.

##### Repack the product

If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it.

CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.

CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the device. To remove the DIMMs, see Install memory on page 85.

CAUTION: It is extremely important to remove the print cartridge before shipping the product. A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner.

To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light.

##### Extended warranty

HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.

ENWW HP maintenance agreements 143

C Specifications

#### Physical specifications

HP LaserJet P2050 Series 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 9.95 kg (21.9 lb) HP LaserJet P2050 Series d model 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 10.6 kg (23.4 lb) HP LaserJet P2050 Series dn model 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 10.6 kg (23.4 lb) HP LaserJet P2050 Series x model 405 mm (15.9 in) 368 mm (14.5 in) 360 mm (14.2 in) 14.7 kg (32.4 lb) Optional 500-sheet feeder 140 mm (5.5 in) 368 mm (14.5 in) 360 mm (14.2 in) 4.1 kg (9.0 lb)

#### Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/go/ljp2050/regulatory for current information. CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.

#### Operating environment

########## Table C-3 Necessary conditions

########### Environmental condition Printing Storage/standby

Temperature (product and print cartridge)

7.5° to 32.5°C (45.5° to 90.5°F) 0° to 35°C (32° to 95°F)

Relative humidity 10% to 80% 10% to 90%

146 Appendix C Specifications ENWW

D Regulatory information

#### FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

| | |---|

NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

#### Environmental product stewardship program

##### Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

##### Ozone production

This product generates no appreciable ozone gas (O3).

##### Power consumption

Power usage drops significantly while in Ready mode, which saves natural resources and saves money without affecting the high performance of this product. To determine the ENERGY STAR® qualification status for this product, see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at:

www.hp.com/go/energystar

##### Toner consumption

EconoMode uses less toner, which might extend the life of the print cartridge.

##### Paper use

This product’s optional automatic duplex feature (two-sided printing) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.

##### Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

##### HP LaserJet print supplies

It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately.

HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, customer use and recycling. When you participate in the HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for being environmentally responsible!

| | |---|

NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this

label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty returns. For information about recycling your HP inkjet cartridges please go to http://www.hp.com/ recycle.

##### Return and recycling instructions United States and Puerto Rico

The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below.

######## Multiple returns (more than one cartridge)

######## Single returns

######## Shipping

For all HP LaserJet print cartridge recycling returns, give the package to UPS during your next delivery or pickup, or take it to an authorized UPS drop-off center. For the location of your local UPS drop-off center, call 1-800-PICKUPS or visit www.ups.com. If you are returning via USPS label, give the package to a U.S. Postal Service carrier or drop off at a U.S. Postal Service Office. For more information, or to order additional labels or boxes for bulk returns, visit www.hp.com/recycle or call 1-800-340-2445. Requested UPS pickup will be charged normal pickup rates. Information subject to change without notice.

######## Residents of Alaska and Hawaii

Do not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. Postal Service provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii.

####### Non-U.S. returns

To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/ recycle. Select your country/region for information on how to return your HP LaserJet printing supplies.

##### Paper

This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to EN12281:2002.

Material restrictions This HP product does not contain added mercury. This HP product does not contain a battery.

##### Disposal of waste equipment by users in private households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

##### Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety.

##### For more information

To obtain information about these environmental topics:

#### Declaration of conformity

##### Declaration of conformity

Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0801-00-rel.1.0

Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares, that the product Product Name: HP LaserJet P2050 Series

Regulatory Model Number2): BOISB-0801-00

Including CE464A — Optional 500-sheet input tray Product Options: ALL

Print Cartridges: CE505A, CE505X conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 +A11

IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001

EMC: CISPR22:2005 / EN 55022:2006 - Class B1)

Supplementary Information: The product herewith complies with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC, and carries the CE-Marking accordingly.


This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Boise, Idaho , USA

########### October 22, 2007

For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards

Europe,, Herrenberger Strasse 140, , D-71034, Böblingen, (FAX: +49-7031-14-3143), http://www.hp.com/go/certificates

#### Safety statements

##### Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC regulations Complies with Canadian EMC Class B requirements. « Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »

VCCI statement (Japan)

| | |---|

Power cord statement (Japan)

| | |---|

EMC statement (Korea)

| | | |---|---|

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P2055, P2055d, P2055dn, P2055x , laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

######## VARNING !

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

######## HUOLTO

HP LaserJet P2055, P2055d, P2055dn, P2055x - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

######## VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

######## VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

##### Substances Table (China)

| | | | | | | | |---|---|---|---|---|---|---| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

Index

######## A

available 3 ordering 132 part numbers 133

acoustic specifications 146 advanced printing options

Windows 67

alerts setting up 72 viewing with HP

ToolboxFX 73 Alerts tab, HP ToolboxFX 73 alternative letterhead mode 67 anticounterfeit supplies 80 archive setting 15 automatic crossover, setting 16

capacity 48 locating 5 selecting 55

blank pages troubleshooting 123 buttons, control panel 10

USB, connecting 36 USB, troubleshooting 123 Canadian DOC regulations 153 canceling

printing 62 canceling a print request 62 card stock

output bin, selecting 56

cartridges authentication 80 clean the area 90 features 3 genuine HP 80 non-HP 80 order message 105 part numbers 133 recycling 149 replace message 105 replacement intervals 80 replacing 80 status messages 10 status, viewing with HP

ToolboxFX 72 storage 80 supplies status page 12 warranty 137

cartridges, print

Macintosh status 33 cleaning

clearing jams duplex paper path 109 locations 107 paper path 107 print-cartridge area 107 straight-through path 116 top output bin 116

colored text print as black 67 configuration page 12

control panel buttons 10 cleaning page, printing 76 display 10 language 13 lights 10 locating 5 menu map, printing 12 menus 11 Network config. menu 16 Reports menu 12 Service menu 15 settings 22, 28 System Setup menu 13

copies, number of

Windows 67 counterfeit supplies 80 Courier font settings 14 cover pages 30, 64 curl, paper

settings 15 custom paper sizes 46 custom-size paper settings

Macintosh 30

customer support Linux 129 online 102 repacking product 142

D declaration of conformity 152 default settings, restoring 15 demo page 12 device discovery over network 37 device error message 104 Device Settings tab, HP

ToolboxFX 74 device status

Macintosh Services tab 33 dimensions, product 146

DIMMs accessing 5 part numbers 133 verifying installation 88

disposal, end-of-life 151 double-sided printing

paper loading orientation 50

drivers included 3 Macintosh settings 30 Macintosh, problem-

solving 127 paper types 47 presets (Macintosh) 30 settings 22, 23, 28, 29 shortcuts (Windows) 63 supported 20 universal 21 usage page 12 Windows, opening 63

duplex paper path paper jams 109

duplex printing paper loading orientation 50 Windows 65

ToolboxFX 73 e-mail alerts, setting up 72 EconoMode setting 58 electrical specifications 146 embedded Web server 26, 29 Embedded Web Server (EWS)

Networking tab 78 order supplies 78 product support 78 security 78 Settings tab 78 Status tab 77 using 26

end-of-life disposal 151 envelopes

loading orientation 50 output bin, selecting 56

environment for the product problem-solving 118 specifications 146

environmental stewardship program 149

EPS files, problem-solving 128 error messages

lights, control panel 10 Ethernet cards, part

numbers 133 European Union, waste

disposal 151 Event log 72 EWS. See embedded Web server extended warranty 143

statement 154 first page

use different paper 30

fonts Courier settings 14 EPS files, problem-

solving 128 included 3 lists, printing 12 permanent resources 88

formatter

security 79 fraud hotline 80 fuser

errors 103

OE 126

output bin, selecting 56 Help tab, HP ToolboxFX 73 HP Customer Care 102 HP fraud hotline 80 HP Jetdirect print server

part numbers 133 HP postscript emulation Universal

Print Driver 20 HP SupportPack 143 HP ToolboxFX

about 25 Alerts tab 73

Device Settings tab 74 E-mail alerts tab 73 Help tab 73 Network Settings tab 76 Status tab 72 System Setup tab 76

HP Universal Print Driver 21 HP Web Jetadmin 26, 78 HP-UX software 26 humidity

problem-solving 118 specifications 146

archive setting 15 HP ToolboxFX settings 75

improve print quality 119 information pages printing 26 input tray

loading media 52 install supplies message 104 IP address

automatic configuration 40 Macintosh, problem-

solving 127 manual configuration 40 protocols supported 38

common causes of 106 locations 107 print quality after 118 tracking number of 12 See also clearing jams

jams

error messages 102 Japanese VCCI statement 153 Jetadmin, HP Web 26, 78 Jetdirect print server

part numbers 133

output bin, selecting 56

landscape orientation

setting, Windows 65 language, control panel 13 laser safety statements 153, 154 letterhead paper, loading 67 license, software 138 lights, control panel 10 link speed settings 41 Linux drivers 129 Linux software 26 loading media

A6-size paper 52 error messages 104 optional Tray 3 52

lock the product 79

M Macintosh

driver settings 29, 30 drivers, problem-solving 127 problems, problem-

solving 127 removing software 28 resize documents 30 support 141 supported operating

systems 28 USB card, problemsolving 128

Macintosh driver settings custom-size paper 30 Services tab 33 watermarks 31

maintenance agreements 142 managing network 39 manual-feed printing 53 material restrictions 151 Material Safety Data Sheet

(MSDS) 151

media curl settings 15 custom-size, Macintosh

settings 30 default settings 13, 75 first page 30 HP ToolboxFX settings 74 pages per sheet 31

printing manually 53 supported sizes 45

media jams. See jams memory

DIMMs, security 79 error messages 105 part numbers 133 permanent resources 88 verifying installation 88

menus, control panel accessing 11 map, printing 12 Network config. 16 Reports 12 Service 15 System Setup 13

mercury-free product 151 messages

lights, control panel 10 misprint error message 105 models, feature comparison 2 multiple pages per sheet

Windows 65

N n-up printing

Windows 65

network IP address configuration 40 link speed settings 41 password, changing 39 password, setting 39 port, setting up 38 product discovery 37 protocols supported 37 settings, changing 39 settings, viewing 39

Network config. menu 16 Network Settings tab, HP

ToolboxFX 76 Networking tab (embedded Web server) 78

networks configuration page 12 configuring 37 HP Web Jetadmin 78 settings 16 settings report 12

next-day on-site service 142 non-HP supplies 80

specifications 146 operating systems supported 20,

28 order supplies message 105 ordering

part numbers for 133 supplies and accessories 132

orientation paper, while loading 50 setting, Windows 65

output quality archive setting 15 HP ToolboxFX settings 75

blank 123 not printing 123 per sheet, Windows 65 printing slowly 123

pages per sheet 31 paper

A6-size, tray adjustment 52 covers, using different

paper 64 curl settings 15 custom size, selecting 64 custom sizes 46 custom-size, Macintosh

settings 30 default settings 13, 75 first and last pages, using

different paper 64 first page 30 HP ToolboxFX settings 76 loading orientation 50 pages per sheet 31 problem-solving 118 size, selecting 64 supported sizes 45 supported types 47 type, selecting 64

paper jams. See jams paper path

paper jams 107

part numbers memory 133 print cartridges 133 trays 133

pausing a print request 62 PCL drivers

universal 21 PCL font list 12 PCL settings, HP ToolboxFX 75 permanent resources 88 physical specifications 146 pickup roller

Tray 1 92 Tray 2 95 portrait orientation

setting, Windows 65 ports

problem-solving

Macintosh 128 supported 3 USB 36

postcards output bin, selecting 56 PostScript Printer Description (PPD) files

problem-solving 127 PostScript settings, HP

ToolboxFX 75 power

consumption 146 switch, locating 5 troubleshooting 100

PPDs

problem-solving 127 presets (Macintosh) 30 print cartridges

authentication 80 clean the area 90 features 3 genuine HP 80 Macintosh status 33 non-HP 80 order message 105 paper jams in area 107 part numbers 133 recycling 149 redistributing toner 82

replace message 105 replacement intervals 80 replacing 80 status messages 10 status, viewing with HP

ToolboxFX 72 storage 80 supplies status page 12 warranty 137

print failure error message 102 print on both sides

Windows 65

print quality archive setting 15 creases 122 curl 122 dropouts 119 environment 118 gray background 120 HP ToolboxFX settings 75 improve 119 jams, after 118 light or faded print 119 loose toner 120 misformed characters 121 page skew 121 paper 118 problem-solving 118 toner scatter outline 122 toner smear 120 toner specks 119 vertical lines 120 vertical repetitive defects 121 wave 122 wrinkles 122

print tasks 61 printing

connect to a network 38 manual feed 53 troubleshooting 123

priority, settings 22, 28 problem-solving

environment 118 EPS files 128 Linux 129 Macintosh problems 127 output quality 118 paper 118

processor speed 3

product comparison 2 registration 76

ProRes 3 protocols, networks 37 PS font list 12

archive setting 15 HP ToolboxFX settings 75

Quick Sets 63 quiet mode

enabling 13, 59

bin, locating 5 printing to 56

recycling

HP printing supplies returns and environmental program 150 redistributing toner 82 registration, product 76 removing Macintosh software 28 repacking product 142 replace supplies message 105 replacing printing cartridges 80 Reports menu 12 resize documents

Macintosh 30 Windows 64

resolution features 3 problem-solving quality 118

resource saving 88 restoring default settings 15 right-side panel, locating 5 rough paper

output bin, selecting 56

Macintosh 30 Windows 64

security features 78, 79 service

repacking product 142 service agreements 142

service error message 104 Service menu 15 service page 12 Services tab

Macintosh 33

settings driver presets (Macintosh) 30 drivers 23, 29 HP ToolboxFX 74 network printing 38 network report 12 priority 22, 28 restoring defaults 15 System Setup menu 13

Settings tab (embedded Web

server) 78 shipping lock error message 105 shipping product 142 shortcuts 63 SIMMs, incompatibility 85 sizes, media

default, setting 13 small paper, printing on 56 software

embedded Web server 26,

29 HP Web Jetadmin 26 settings 22, 28 software license

agreement 138 supported operating systems 20, 28 uninstalling for Windows 24 uninstalling Macintosh 28

Solaris software 26 solving

creases 122 curl 122 direct-connect problems 124 dropouts 119 gray background 120 light or faded print 119 loose toner 120 misformed characters 121 network problems 100 page skew 121 toner scatter outline 122 toner smear 120 toner specks 119 vertical lines 120

vertical repetitive defects 121 wave 122 wrinkles 122

special media

guidelines 49 special paper

guidelines 49

specifications electrical and acoustic 146 features 3 operating environment 146 physical 146 Spool32 errors 126 status

alerts, HP ToolboxFX 72 Macintosh services tab 33 supplies, control panel

messages 10 supplies, printing report 12 viewing with HP

ToolboxFX 72 Status tab (embedded Web

server) 77 Status tab, HP ToolboxFX 72 stopping a print request 62 storing

print cartridges 80 straight-through paper path paper jams 116

supplies authentication 80 counterfeit 80 non-HP 80 order message 105 ordering 76, 132 part numbers 133 recycling 149 replace message 105 replacement intervals 80 replacing print cartridges 80 shipping lock error message 105 status page 12 status, control panel

messages 10 status, viewing with HP ToolboxFX 72

supply-status, Services tab Macintosh 33 Windows 66

support Linux 129 online 66, 76, 102 repacking product 142

supported media 45 SupportPack, HP 143 System Setup menu 13 System Setup tab, HP

ToolboxFX 76

T TCP/IP

protocols supported 37 settings 16

technical support Linux 129 online 102 repacking product 142

temperature specifications 146 toner

loose toner 120 low 119 redistributing 82 scatter outline 122 smear 120 specks 119

toner cartridges. See print

cartridges top output bin capacity 48 locating 5 paper jams 116 printing to 55

transparencies output bin 55

trays capacity 48 configure 54 double-sided printing 32 load error messages 104 locating 5 paper orientation 50 part numbers 133 settings 13, 75

troubleshooting blank pages 123 checklist 100 direct-connect problems 124 network problems 100 pages not printing 123 pages printing slowly 123 paper jams 100, 107, 112,

113, 116

paper pickup (Tray 1) 92 paper pickup (Tray 2) 95 USB cables 123

Troubleshooting tab

HP ToolboxFX settings 76 two-sided printing

Windows 65 types, media

HP ToolboxFX settings 76

U uninstalling Macintosh

software 28 uninstalling Windows software 24 universal print driver 21 UNIX software 26 usage page 12

connecting 36 problem-solving

Macintosh 128 speed settings 15 supported 3 troubleshooting 123

W warranty

customer self repair 140 extended 143 license 138

print cartridges 137 product 136

watermarks

Windows 64 Web server, embedded 26 Web sites

customer support 102 fraud reports 80 HP Web Jetadmin,

downloading 78 Linux support 129 Macintosh customer

support 141 Material Safety Data Sheet

(MSDS) 151 ordering supplies 132 universal print driver 21

weekly on-site service 142 weight, product 146 Windows

driver settings 23 drivers supported 20 software for 25 supported operating

systems 20 universal print driver 21

© 2009 Hewlett-Packard Development Company, L.P. www.hp.com

CE457-90902