HP Laserjet P2055 Printer

HP LaserJet P2050 Series Printer User Guide

HP LaserJet P2050 Series Printer User Guide

Copyright and License © 2009 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE457-90902 Edition 3, 11/2009 Trademark Credits Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. UNIX® is a registered trademark of The Open Group. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Table of contents 1 Product basics Product comparison ............................................................................................................................. 2 HP LaserJet P2050 Series models ...................................................................................... 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 5 Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 6 Interface ports ...................................................................................................................... 7 Model and serial-number label location ............................................................................... 7 2 Control panel Control-panel layout ........................................................................................................................... 10 Use the control-panel menus ............................................................................................................. 11 Use the menus ................................................................................................................... 11 Reports menu ..................................................................................................................................... 12 System setup menu ............................................................................................................................ 13 Service menu ..................................................................................................................................... 15 Network config. menu ......................................................................................................................... 16 3 Software for Windows Supported operating systems for Windows ........................................................................................ 20 Supported printer drivers for Windows ............................................................................................... 20 HP Universal Print Driver (UPD) ........................................................................................................ 21 UPD installation modes ..................................................................................................... 21 Priority for print settings ...................................................................................................................... 22 Change printer-driver settings for Windows ....................................................................................... 23 Software installation types for Windows ............................................................................................. 24 Remove software for Windows ........................................................................................................... 24 Supported utilities for Windows .......................................................................................................... 25 HP ToolboxFX ................................................................................................................... 25 Supported network utilities for Windows ............................................................................................ 26 HP Web Jetadmin .............................................................................................................. 26 Embedded Web server ...................................................................................................... 26 Software for other operating systems ................................................................................................. 26

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4 Use the product with Macintosh Software for Macintosh ....................................................................................................................... 28 Supported operating systems for Macintosh ..................................................................... 28 Supported printer drivers for Macintosh ............................................................................. 28 Remove software from Macintosh operating systems ....................................................... 28 Priority for print settings for Macintosh .............................................................................. 28 Change printer-driver settings for Macintosh ..................................................................... 29 Supported utilities for Macintosh ........................................................................................ 29 Embedded Web server ..................................................................................... 29 Use features in the Macintosh printer driver ....................................................................................... 30 Print ................................................................................................................................... 30 Create and use printing presets in Macintosh ................................................... 30 Resize documents or print on a custom paper size .......................................... 30 Print a cover page ............................................................................................. 30 Use watermarks ................................................................................................ 31 Print multiple pages on one sheet of paper in Macintosh ................................. 31 Print on both sides of the page ......................................................................... 32 Use the Services menu ..................................................................................... 33 5 Connectivity USB configuration .............................................................................................................................. 36 Connect the USB cable ..................................................................................................... 36 Network configuration ......................................................................................................................... 37 Supported network protocols ............................................................................................. 37 Install the product on a network ......................................................................................... 38 Configure the network product ........................................................................................... 39 View or change network settings ...................................................................... 39 Set or change the network password ................................................................ 39 IP address ......................................................................................................... 40 Automatic configuration .................................................................... 40 Manual configuration ........................................................................ 40 IPv4 and IPv6 settings ...................................................................... 40 Link speed setting ............................................................................................. 41 6 Paper and print media Understand paper and print media use .............................................................................................. 44 Supported paper and print media sizes .............................................................................................. 45 Custom paper sizes ............................................................................................................................ 46 Supported paper and print media types ............................................................................................. 47 Tray and bin capacity ......................................................................................................................... 48 Special paper or print media guidelines ............................................................................................. 49 Load trays ........................................................................................................................................... 50 Paper orientation for loading trays ..................................................................................... 50 iv

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Tray 1 ................................................................................................................................. 51 Tray 2 and optional Tray 3 ................................................................................................. 52 Load A6-size paper ........................................................................................... 52 Manual feed ....................................................................................................................... 53 Configure trays ................................................................................................................................... 54 Use paper output options .................................................................................................................. 55 Print to the top (standard) output bin ................................................................................. 55 Print to the straight-through paper path (rear output) ........................................................ 56 7 Use product features EconoMode ........................................................................................................................................ 58 Quiet mode ......................................................................................................................................... 59 8 Print tasks Cancel a print job ............................................................................................................................... 62 Stop the current print job from the control panel ................................................................ 62 Stop the current print job from the software program ........................................................ 62 Use features in the Windows printer driver ........................................................................................ 63 Open the printer driver ....................................................................................................... 63 Use printing shortcuts ........................................................................................................ 63 Set paper and quality options ............................................................................................ 64 Set document effects ......................................................................................................... 64 Set document finishing options .......................................................................................... 65 Obtain support and product-status information .................................................................. 66 Set advanced printing options ........................................................................................... 67 9 Manage and maintain the product Print the information pages ................................................................................................................ 70 Use the HP ToolboxFX software ........................................................................................................ 71 View HP ToolboxFX ........................................................................................................... 71 Status ................................................................................................................................. 72 Event log ........................................................................................................... 72 Alerts .................................................................................................................................. 73 Set up Status Alerts .......................................................................................... 73 Set up E-mail Alerts .......................................................................................... 73 Help ................................................................................................................................... 73 Device Settings .................................................................................................................. 74 Device Information ............................................................................................ 74 Paper Handling ................................................................................................. 75 Printing .............................................................................................................. 75 PCL5c ............................................................................................................... 75 PostScript .......................................................................................................... 75 Print quality ....................................................................................................... 75

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Paper Types ...................................................................................................... 76 System Setup .................................................................................................... 76 Troubleshooting ................................................................................................ 76 Network Settings ................................................................................................................ 76 Shop for Supplies .............................................................................................................. 76 Other Links ........................................................................................................................ 76 Manage a network product ................................................................................................................. 77 Embedded Web server ...................................................................................................... 77 Open the embedded Web server ...................................................................... 77 Status tab .......................................................................................................... 77 Settings tab ....................................................................................................... 78 Networking tab .................................................................................................. 78 Links .................................................................................................................. 78 Use HP Web Jetadmin software ........................................................................................ 78 Use security features ......................................................................................................... 78 Secure the embedded Web server ................................................................... 78 Lock the product ................................................................................................................................. 79 Manage supplies ................................................................................................................................ 80 Supplies life ....................................................................................................................... 80 Manage the print cartridge ................................................................................................. 80 Print-cartridge storage ....................................................................................... 80 Use genuine HP print cartridges ....................................................................... 80 HP policy on non-HP print cartridges ................................................................ 80 Print-cartridge authentication ............................................................................ 80 HP fraud hotline and Web site .......................................................................... 80 Replace supplies and parts ................................................................................................................ 82 Supply replacement guidelines .......................................................................................... 82 Redistribute toner .............................................................................................................. 82 Change the print cartridge ................................................................................................. 83 Install memory .................................................................................................................................... 85 Install product memory ...................................................................................................... 85 Check DIMM installation .................................................................................................... 88 Save resources (permanent resources) ........................................................................... 88 Enable memory for Windows ............................................................................................. 89 Clean the product ............................................................................................................................... 90 Clean the print-cartridge area ............................................................................................ 90 Clean the paper path ......................................................................................................... 91 Clean the Tray 1 pickup roller ............................................................................................ 92 Clean the Tray 2 pickup roller ............................................................................................ 95 10 Solve problems Solve general problems .................................................................................................................... 100 Troubleshooting checklist ................................................................................................ 100 vi

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Factors that affect product performance .......................................................................... 101 Restore factory settings .................................................................................................................... 101 Interpret control-panel messages ..................................................................................................... 102 Control-panel messages .................................................................................................. 102 Jams ................................................................................................................................................. 106 Common causes of jams ................................................................................................. 106 Jam locations ................................................................................................................... 107 Clear jams ........................................................................................................................ 107 Internal areas .................................................................................................. 107 Print-cartridge area and paper path ................................................ 107 Duplex paper path (duplex models only) ........................................ 109 Input trays ....................................................................................................... 112 Tray 1 ............................................................................................. 112 Tray 2 ............................................................................................. 113 Tray 3 ............................................................................................. 115 Output bins ...................................................................................................... 116 Solve print-quality problems ............................................................................................................. 118 Print-quality problems associated with paper .................................................................. 118 Print-quality problems associated with the environment .................................................. 118 Print-quality problems associated with jams .................................................................... 118 Image defect examples .................................................................................................... 119 Light print or faded .......................................................................................... 119 Toner specks ................................................................................................... 119 Dropouts .......................................................................................................... 119 Vertical lines .................................................................................................... 120 Gray background ............................................................................................. 120 Toner smear .................................................................................................... 120 Loose toner ..................................................................................................... 120 Vertical repetitive defects ................................................................................ 121 Misformed characters ...................................................................................... 121 Page skew ....................................................................................................... 121 Curl or wave .................................................................................................... 122 Wrinkles or creases ......................................................................................... 122 Toner scatter outline ....................................................................................... 122 Solve performance problems ........................................................................................................... 123 Solve connectivity problems ............................................................................................................. 124 Solve direct-connect problems ........................................................................................ 124 Solve network problems .................................................................................................. 124 Solve common Windows problems ................................................................................................. 126 Solve common Macintosh problems ................................................................................................ 127 Solve Linux problems ....................................................................................................................... 129

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Appendix A Supplies and accessories Order parts, accessories, and supplies ............................................................................................ 132 Order directly from HP ..................................................................................................... 132 Order through service or support providers ..................................................................... 132 Order directly through the HP ToolboxFX software ......................................................... 132 Part numbers .................................................................................................................................... 133 Paper-handling accessories ............................................................................................ 133 Print cartridges ................................................................................................................. 133 Memory ............................................................................................................................ 133 Cables and interfaces ...................................................................................................... 133 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 136 Print cartridge limited warranty statement ........................................................................................ 137 End User License Agreement .......................................................................................................... 138 Customer self-repair warranty service .............................................................................................. 140 Customer support ............................................................................................................................. 141 HP maintenance agreements ........................................................................................................... 142 On-site service agreements ............................................................................................. 142 Next-day on-site service .................................................................................. 142 Weekly (volume) on-site service ..................................................................... 142 Repack the product .......................................................................................................... 142 Extended warranty ........................................................................................................... 143 Appendix C Specifications Physical specifications ..................................................................................................................... 146 Power consumption, electrical specifications, and acoustic emissions ............................................ 146 Operating environment ..................................................................................................................... 146 Appendix D Regulatory information FCC regulations ............................................................................................................................... 148 Environmental product stewardship program ................................................................................... 149 Protecting the environment .............................................................................................. 149 Ozone production ............................................................................................................ 149 Power consumption ......................................................................................................... 149 Toner consumption .......................................................................................................... 149 Paper use ........................................................................................................................ 149 Plastics ............................................................................................................................ 149 HP LaserJet print supplies ............................................................................................... 149 Return and recycling instructions ..................................................................................... 150 United States and Puerto Rico ........................................................................ 150 Multiple returns (more than one cartridge) ..................................... 150 Single returns ................................................................................. 150 viii

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Shipping .......................................................................................... 150 Non-U.S. returns ............................................................................................. 150 Paper ............................................................................................................................... 150 Material restrictions .......................................................................................................... 151 Disposal of waste equipment by users in private households in the European Union .... 151 Material Safety Data Sheet (MSDS) ................................................................................ 151 For more information ....................................................................................................... 151 Declaration of conformity .................................................................................................................. 152 Declaration of conformity ................................................................................................. 152 Safety statements ............................................................................................................................. 153 Laser safety ..................................................................................................................... 153 Canadian DOC regulations .............................................................................................. 153 VCCI statement (Japan) .................................................................................................. 153 Power cord statement (Japan) ......................................................................................... 153 EMC statement (Korea) ................................................................................................... 153 Laser statement for Finland ............................................................................................. 154 Substances Table (China) ............................................................................................... 155 Index ................................................................................................................................................................. 157

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1 Product basics ● Product comparison ● Product features ● Product walkaround

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Product comparison HP LaserJet P2050 Series models HP LaserJet P2055 printer

Ce456A

Ce457A

Ce459A

Ce460A

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Product features Feature Description Performance ● 600 MHz processor User interface ● 2-line display ● HP ToolboxFX software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only) Printer drivers ● HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5) (available for download from the Web) ●

Hp Pcl 6

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Feature Description Supported operating systems ● Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™ ● Macintosh OS X V10.3, V10.4, V10.5, and later ● Novell NetWare ● Unix® ● Linux ● Citrix Accessibility ● The online user guide is compatible with text screen-readers. ● The print cartridge can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand. 4 Chapter 1 Product basics

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Product walkaround Front view 6 1 8 7 3 5 2 4 1 Tray 1 (pull to open) 2 Top output bin 3 Control panel 4 Print-cartridge-door release button 5 On/off switch 6 Optional Tray 3 (included with the HP LaserJet P2055x printer) 7 Tray 2 8 Print-cartridge door

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Rear view 6 1 2 7 3 4 5 1 Jam-release door (pull the green handle to open) 2 Straight-through paper path (pull to open) 3 DIMM cover (provides access to the DIMM slot) 4 Interface ports 5 Rear duplex jam-release door (duplex models only) 6 Power connection 7 Slot for a cable-type security lock 6 Chapter 1 Product basics

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Interface ports 1 2 1 Hi-speed USB 2.0 connection, for connecting directly to a computer 2 RJ.45 network connection (network models only) Model and serial-number label location The label that contains the model and serial numbers is on the outside of the rear output (straight-through paper path).

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8 Chapter 1 Product basics

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2 Control panel ● Control-panel layout ● Use the control-panel menus ● Reports menu ● System setup menu ● Service menu ● Network config. menu

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Control-panel layout Use the control panel to obtain product and job status information and to configure the product.

Ok

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Use the control-panel menus To gain access to the control-panel menus, complete the steps below. Use the menus

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Reports menu Use the Reports menu to print reports that provide information about the product. Menu item Description Demo page Prints a page that demonstrates print quality. Menu structure Prints a map of the control-panel-menu layout. The active settings for each menu are listed. Config report Prints a list of all the product settings. Includes network information when the product is connected to a network. Supplies status Prints the status for the print cartridge, including the following information: ● Estimated pages remaining ● Part number ● Number of pages printed Network report Prints a list of all product network settings Usage page Prints a page that lists PCL 5 pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product; and reports the page count PCL font list Prints a list of all the PCL 5 fonts that are installed PS font list Prints a list of all the PostScript (PS) fonts that are installed PCL 6 font list Prints a list of all the PCL 6 fonts that are installed Service page Prints the service report 12 Chapter 2 Control panel

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System setup menu Use this menu to establish basic product settings. The System setup menu has several sub-menus. Each is described in the following table. Menu item Sub-menu item Sub-menu item Description Language

Select the language for the control-panel display messages and the product reports. Quiet mode

On Off Enable or disable quiet mode. When quiet mode is turned on, the product prints at a slower speed. The default setting is Off. Paper setup Def. paper size A list of available paper sizes appears. Select the size for printing internal reports or any print job that does not specify a size.

Def. paper type A list of available paper types appears. Select the media type for printing internal reports or any print job that does not specify a type.

Tray n

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Paper out action Wait forever Override Cancel Select how the product should react when a print job requires a size or type that is not available or when a specified tray is empty. Select Wait forever to make the product wait until you load the correct media and press OK. This is the default setting. Select Override to print on a different size or type after a specified delay. Select Cancel to automatically cancel the print job after a specified delay. If you select either Override or Cancel, the control panel prompts you to specify the number of seconds to delay. Press the up arrow to increase the time, up to 3600 seconds. Press the down arrow to decrease the time. Print quality Cartridge low (1-20) The percentage threshold determines when the product begins reporting low toner. Print density (1–5)

Select how much toner to apply to thicken edges and lines. The default setting is 3.

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Menu item Sub-menu item Sub-menu item Description Courier font Regular Dark

Select a version of the Courier font. The default is Regular. Display contrast Medium Darker Darkest Lightest Lighter

Adjust the contrast of the LCD. 14 Chapter 2 Control panel

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Service menu Use this menu to restore default settings, clean the product, and activate special modes that affect print output. Menu item Description Cleaning mode Use this option to clean the product if you see toner specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path. When you select this item, the product prompts you to load plain paper in Tray 1 and then press OK to start the cleaning process. Wait until the process is complete. Discard the page that prints. USB speed Sets the USB speed to High or Full. For the product to actually operate at high speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product. The default setting is High. Less paper curl If printed pages are consistently curled, use this option to set the product to a mode that reduces curl. The default setting is Off. Archive print If you are printing pages that will be stored for a long time, use this option to set the product to a mode that reduces toner smearing and dusting. The default setting is Off. Restore defaults Resets all customized settings to the factory default values.

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Network config. menu Use this menu to establish network configuration settings. Menu item Description

Cfg Tcp/Ip

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Menu item Description

Web

Security

Firewall

Print

Cfg Link

Caution:

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18 Chapter 2 Control panel

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3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Supported network utilities for Windows ● Software for other operating systems

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Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 (driver only) ● Windows Vista (32-bit and 64-bit) Supported printer drivers for Windows ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) (available for download from the Web) ● HP PCL 6 (on the product CD) ● HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web) ● XPS (XML Paper Specification) driver (available for download from the Web) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Note:

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HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time. The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually. For more information, go to www.hp.com/go/upd. UPD installation modes Traditional mode ● Use this mode if you are installing the driver from a CD for a single computer. ● When installed with this mode, UPD operates like traditional printer drivers. ● If you use this mode, you must install UPD separately for each computer. Dynamic mode ● Use this mode if you are installing the driver for a mobile computer, so you can discover and print to HP products in any location. ● Use this mode if you are installing UPD for a workgroup. ● To use this mode, download UPD from the Internet. See www.hp.com/go/ upd.

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Priority for print settings Changes to print settings are prioritized depending on where the changes are made:

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Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings

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Software installation types for Windows You can choose from the following types of software installations: ● Basic Installation (Recommended). Installs the minimum set of drivers and software. This installation type is recommended for network installations. ● Full Installation. Installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This installation type is recommended for direct-connect installations. ● Custom Installation. Use this option to select which drivers to install and whether to install the internal fonts. This installation type is recommended for advanced users and system administrators. Remove software for Windows

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Supported utilities for Windows HP ToolboxFX HP ToolboxFX is a software program that you can use for the following tasks: ● Checking the product status ● Checking the supplies status and ordering supplies online ● Setting up alerts ● Setting up e-mail notification for certain product and supplies events ● Viewing and changing product settings ● Viewing product documentation ● Gaining access to troubleshooting and maintenance tools You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. To use HP ToolboxFX, perform a recommended software installation.

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Supported network utilities for Windows HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host. Embedded Web server The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a network- connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 70.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 77. Software for other operating systems

Os

Unix

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4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver

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Software for Macintosh Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3, V10.4, V10.5, and later

Note:

Note:

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Change printer-driver settings for Macintosh Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings

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Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset

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Note:

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Use watermarks A watermark is a notice, such as “Confidential,” that is printed in the background of each page of a document.

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Print on both sides of the page Use automatic two-sided printing (duplex models only)

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Use the Services menu If the product is connected to a network, use the Services menu to obtain product and supply-status information.

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34 Chapter 4 Use the product with Macintosh

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5 Connectivity ● USB configuration ● Network configuration

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USB configuration The product has a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 2 meters (6 feet) long. Connect the USB cable Plug the USB cable into the product. Plug the other end of the USB cable into the computer. 1 Type B USB port 2 Type B USB connector 36 Chapter 5 Connectivity

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Network configuration You might need to configure certain network parameters on the product. You can configure these parameters from the control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software. Supported network protocols The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product. Table 5-1 Printing Service name Description port9100 (Direct Mode) The default TCP/IP printing port on the HP Jetdirect print server, accessed by software such as HP Standard Port Line printer daemon (LPD) LPD provides line printer spooling services for TCP/IP systems. Use LPD services on the HP Jetdirect print server. WS Print Use the Microsoft Web Services for Devices (WSD) Print services supported on the HP Jetdirect print server. Table 5-2 Network product discovery Service name Description SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure network devices. Used primarily by Microsoft-based software programs. mDNS (multicast Domain Name Service - also known as “Rendezvous” or “Bonjour”) Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs. WS Discovery Allows Microsoft WS discovery protocols on the print server. LLMNR (TCP/IP v6) Indicates whether link local multicast name resolution (LLMNR) requests are responded to over IPv6. NetBIOS over TCP/IP Provides communication among applications on separate computers within a local area network. Because the programming interface runs through TCP/IP (NBT), each computer in the network has both a NetBIOS name and an IP address relevant to a host name (even though the two names might not be the same). DNS Client DNS domain name that the HP Jetdirect print server resides in (for example, support.hp.com). Table 5-3 Messaging and management Service name Description HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web server. EWS (embedded Web server) Allows a user to manage the product through a Web browser.

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Service name Description SNMP (simple network management protocol) Used by network programs for product management. SNMP V3 and standard MIB-II (Management Information Base) objects are supported. Web Jetadmin (WJA) Management application that provides controlled access to HP Jetdirect and printer features.

Epc

Rarp

Arp/Ping

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Note:

Note:

Note:

Note:

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IP address The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or AutoIP. Automatic configuration

Note:

Byte 1, Gw Byte 2, Gw Byte 3, Gw Byte 4).

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Link speed setting

Note:

Auto

10T Half

10T Full

100Tx Half

100Tx Full

100Tx Auto

1000Tx Full

Note:

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42 Chapter 5 Connectivity

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6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options

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Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

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Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various media.

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A4

A5

A6

B5 (Jis)

Executive 184 x 267 mm (7.24 x 10.51 inches)

Postcard (JIS) 100 x 148 mm (3.9 x 5.8 inches)

Double Postcard (JIS) 148 x 200 mm (5.8 x 7.9 inches)

16K

16K

16K

8.5 x 13 216 x 330 mm (8.5 x 13 inches) Envelope Commercial #10 105 x 241 mm (4.13 x 9.49 inches)

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Size and dimensions Tray 1 Tray 2 Optional 500-sheet Tray 3 Duplexer (duplex models only) Envelope B5 ISO 176 x 250 mm (6.7 x 9.8 inches)

Envelope C5 ISO 162 x 229 mm (6.93 x 9.84 inches)

Envelope DL ISO 110 x 220 mm (4.33 x 8.66 inches)

Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches)

Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 inches to 8.5 x 14 inches)

Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. Table 6-1 Supported paper and print media sizes (continued) 46 Chapter 6 Paper and print media

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Supported paper and print media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp2050series. Paper type (control panel) Paper type (printer driver) Tray 1 Tray 2 Optional 500- sheet Tray 3 Duplexer (duplex models only)

Plain 75–95 G

Light 60-74 G

Mid-Weight

Heavy 111–130 G

Extra Heavy 131–175 G

Transparency

Labels

Letterhead

Preprinted

Prepunched

Color

Rough

Bond

Recycled

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Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: 60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond Maximum stack height: 5 mm (0.3 inch) Equivalent to 50 sheets of 75 g/ m2 (20 lb) bond Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.23 mm (0.009 inch) thick Maximum stack height: 5 mm (0.3 inch) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 5 mm (0.3 inch) Tray 2 Paper Range: 60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond Equivalent to 250 sheets of 75 g/ m2 (20 lb) bond Maximum stack height for A6 paper: 15 mm (0.59 inch) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 26 mm (1.0 inch) Optional 500-sheet Tray 3 Paper Range: 60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond Equivalent to 500 sheets of 75 g/ m2 (20 lb) bond Maximum stack height for A6 paper: 40 mm (1.6 inches) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 54 mm (2.1 inches) Standard top bin Paper

Up to 125 sheets of 75 g/m2 (20 lb) bond 48 Chapter 6 Paper and print media

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Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results.

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Load trays Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following table. Tray Single-sided printing Duplex printing (duplex models only) Envelope printing Tray 1 Face-up Top edge leading into the product Face-up Top edge leading into the product Front of envelope face-up Short edge with postage leading into the product All other trays Face-down Top edge at the front of the tray Face-down Top edge at the front of the tray Use only Tray 1 for printing envelopes. 50 Chapter 6 Paper and print media

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Tray 1 Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

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Tray 2 and optional Tray 3 Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.

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Manual feed You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in Tray 1 and load letterhead into Tray 2. To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the OK button to print.

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Configure trays

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Use paper output options The product has two output locations: the top (standard) output bin and the straight-through paper path (rear output). Print to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output (straight- through paper path) is closed. To avoid jams, do not open or close the rear output while the product is printing.

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Print to the straight-through paper path (rear output) The product always uses the straight-through paper path if it is open. Paper exits face-up, with the last page on top (reverse order). Printing from Tray 1 to the rear output provides the straightest path. Opening the straight-through paper path might improve performance with the following paper types: ● Envelopes ● Labels ● Small custom-size paper ● Postcards ● Paper heavier than 120 g/m2 (32 lb) To open the straight-through paper path, grasp the handle at the top of the rear door, and pull the door down.

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7 Use product features ● EconoMode ● Quiet mode

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EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. Enable or disable EconoMode in any of these ways: ● In the embedded Web server (network models only), open the Settings tab and select the Configure Device option. Navigate to the Print Quality submenu. ● In the Windows PCL printer driver, open the Paper/Quality tab, and select the EconoMode option. 58 Chapter 7 Use product features

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Quiet mode This product has a quiet mode that reduces noise during printing. When quiet mode is turned on, the product prints at a slower speed. Follow these steps to enable quiet mode.

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60 Chapter 7 Use product features

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8 Print tasks ● Cancel a print job ● Use features in the Windows printer driver

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Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software.

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Press the Cancel button on the control panel. Stop the current print job from the software program When you send the print job, a dialog box appears briefly on the screen, giving you the option to cancel the print job. If several requests have been sent to the product through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue or print spooler, delete the print job there.

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Use features in the Windows printer driver

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Set paper and quality options To perform the following tasks, open the printer driver and click the Paper/Quality tab. How do I Steps to perform Select a page size Select a size from the Paper size drop-down list. Select a custom page size a) Click Custom. The Custom Paper Size dialog box opens. b) Type a name for the custom size, specify the dimensions, and click OK. Select a paper source Select a tray from the Paper source drop-down list. Select a paper type Select a type from the Paper type drop-down list. Print covers on different paper Print the first or last page on different paper a) In the Special pages area, click Covers or Print pages on different paper, and then click Settings. b) Select an option to print a blank or preprinted front cover, back cover, or both. Or, select an option to print the first or last page on different paper. c) Select options from the Paper source and Paper type drop-down lists, and then click Add. d) Click OK. Adjust the resolution of printed images In the Print Quality area, select an option from the drop-down list. See the printer-driver online Help for information about each of the available options. Select draft-quality printing In the Print Quality area, click EconoMode. Set document effects To perform the following tasks, open the printer driver and click the Effects tab. How do I Steps to perform Scale a page to fit on a selected paper size Click Print document on, and then select a size from the drop- down list. Scale a page to be a percent of the actual size Click % of actual size, and then type the percent or adjust the slider bar. Print a watermark a) Select a watermark from the Watermarks drop-down list. b) To print the watermark on the first page only, click First page only. Otherwise, the watermark is printed on each page. Add or edit watermarks

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Set document finishing options To perform the following tasks, open the printer driver and click the Finishing tab. How do I Steps to perform Print on both sides (duplex models only)

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How do I Steps to perform

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Set advanced printing options To perform the following tasks, open the printer driver and click the Advanced tab. How do I Steps to perform Select advanced printing options In any of the sections, click a current setting to activate a drop- down list so you can change the setting. Change the number of copies that are printed

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68 Chapter 8 Print tasks

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9 Manage and maintain the product ● Print the information pages ● Use the HP ToolboxFX software ● Manage a network product ● Lock the product ● Manage supplies ● Replace supplies and parts ● Install memory ● Clean the product

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Print the information pages From the product control panel, you can print information pages that give details about the product and its current configuration using the Reports menu. Name of report Description Demo page Prints a page that demonstrates print quality. Menu structure Prints the control-panel menu map that shows the layout and current settings for the control-panel menu items. Config report Prints the current product configuration. Supplies status Prints a supplies status page that shows the supplies levels for the product, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information, when available. Network Report Prints a list of all product network settings. Usage Page Prints a page that shows a count of all paper sizes that have passed through the product, lists whether they were one-sided or two-sided (duplex models only), and shows a page count. PCL Font List Prints a PCL font list that shows all the PCL fonts that are currently available to the product. PS font list Prints a PS font list that shows all the PS fonts that are currently available to the product. PCL 6 Font List Prints a list of all the PCL6 fonts that are installed. Service Page Prints the service report. Print the information pages

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Use the HP ToolboxFX software HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network. You must perform the recommended full software installation to use HP ToolboxFX. View HP ToolboxFX Open HP ToolboxFX in one of these ways: ● In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet P2050 Series, and then click HP ToolboxFX.

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Status The Status folder contains links to the following main pages: ● Device status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status. View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links for ordering supplies and for finding recycling information. ● Device configuration. View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed. ● Network summary. View a detailed description of the current network configuration, including the IP address and network status. ● Print info pages. Print the Configuration page and other information pages, such as the Supplies status page. ● Event log. View a history of product errors. The most recent error is listed first. Event log The Event log is a table that contains codes corresponding to error messages that have appeared on the product control-panel display, a brief description of each error, and the number of pages that printed when each error occurred. For more information about error messages, see Interpret control-panel messages on page 102. 72 Chapter 9 Manage and maintain the product

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Alerts The Alerts folder contains links to the following main pages: ● Set up Status Alerts. Set up the product to send you pop-up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts. Set up the product to send you e-mail alerts for certain events, such as low toner levels. Set up Status Alerts Use this to set up the product so that it sends alerts to your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages occur. Select to receive a pop-up, a system tray icon, a desktop alert, or any combination of these. The pop- up and desktop alerts only appear when the product is printing from the computer on which you set up the alerts. Desktop alerts are only visible momentarily, and disappear automatically. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert, on the System setup page.

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Device Settings The Device Settings folder contains links to the following main pages: ● Device Information. View information such as the product description and a contact person. ● Paper Handling. Configure trays or change the product paper-handling settings, such as default paper size and default paper type. ● Printing. Change the default product print settings, such as number of copies and paper orientation. ● PCL 5. Change the PCL settings. ● PostScript. Change the PS settings. ● Paper Types. Change the mode settings for each media type, such as letterhead, prepunched, or glossy paper. ● System Setup. Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Troubleshooting. Gain access to various procedures required to maintain the product. ● Password. Set a password to protect the device settings. Once a password is set, users will be prompted to enter the password before being allowed to change device settings. This password is the same as the embedded Web server password. Device Information The Device Information page stores data about your product for future reference. The information that you type in the fields on this page appears on the Configuration page. You can type any character in each of these fields.

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Paper Handling Use these options to configure your default settings. These are the same options that are available on the control-panel menus on the control panel. For more information, see Use the control-panel menus on page 11. The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper out action drop-down list to cancel the print job. ● Select Override from the Paper out time drop-down list to send the print job to another paper tray. The Paper out time field specifies how long the product waits before acting on your selections. You can specify from 0 to 3600 seconds.

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life of the toner supply and might reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge.

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Manage a network product Embedded Web server The embedded Web server allows you to view product and network status and to manage printing functions from your computer. Use the embedded Web server for the following tasks: ● View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the size and type of paper loaded in each tray ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer. Use one of these supported Web browsers: ● Internet Explorer 6.0 (and later) ● Netscape Navigator 7.0 (and later) ● Firefox 1.0 (and later) ● Mozilla 1.6 (and later) ● Opera 7.0 (and later) ● Safari 1.2 (and later) ● Konqueror 3.2 (and later) The embedded Web server works when the product is connected to a TCP/IP-based network. The embedded Web server does not support IPX-based connections or direct USB connections.

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Settings tab This tab allows you to configure the product from your computer. If this product is networked, consult with the network administrator before changing settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the product when it is connected to an IP-based network. Links Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it. ● Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support. Click this link to connect to the support site for the product. You can search for help regarding general topics. Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.

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Lock the product The product has a slot that you can use to attach a cable-type security lock.

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Manage supplies Using, storing, and monitoring the print cartridge can help ensure high-quality output. Supplies life For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies.com. To order supplies, see Supplies and accessories on page 131. Manage the print cartridge Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it.

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Your print cartridge might not be a genuine HP print cartridge if you notice the following: ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging).

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Replace supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is required above and in the front of the product for removing supplies. ● The product should be located on a flat, sturdy surface.

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Install memory

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Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS. ● Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on. ● Send permanent resources to the product only at the beginning of a print job and not while the product is printing.

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Clean the product Clean the outside of the printer with a clean, damp cloth when necessary.

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Warning!

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Clean the Tray 1 pickup roller If the product is having trouble picking up paper from Tray 1, follow these instructions.

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98 Chapter 9 Manage and maintain the product

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10 Solve problems ● Solve general problems ● Restore factory settings ● Interpret control-panel messages ● Jams ● Solve print-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve common Windows problems ● Solve common Macintosh problems ● Solve Linux problems

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Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist

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Interpret control-panel messages The control-panel messages indicate the current product status or situations that might require action. Control-panel messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job. With certain messages, the job might not finish printing or the print quality might be affected. If the message is related to printing and the auto- continue feature is on, the product will attempt to resume printing after the message has appeared for 10 seconds without acknowledgement. For some messages, restarting the product might fix the problem. If a critical error persists, the product might require service. Control-panel messages Control-panel message Description Recommended action 10.X Supply memory error The e-label for the print cartridge cannot be read or is missing. Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the cartridge. Press OK to override this error and continue to print. Supplies and status features are not available. 13.XX Jam in The product has detected a jam. Clear the jam from the location indicated. The job should continue to print. If it does not, try reprinting the job. If the message persists, contact HP support. See Customer support on page 141. 21.X Print failure Press [OK] If error repeats turn off then on The product cannot process the page. Press OK to continue printing the job, but output might be affected. If the error persists, turn the power off and then on. Resend the print job. 41.2 Engine error Press [OK] The engine experienced an internal error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141. 41.3 Unexpected size in tray x Load Press [OK] The product has detected print media in the tray that does not match the configuration for the tray. Load the correct media into the tray, or configure the tray for the size that you have loaded. See Load trays on page 50. 102 Chapter 10 Solve problems

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Control-panel message Description Recommended action 49 Error Turn off then on The product experienced an internal error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141. 50.X Fuser error Turn off then on The product has experienced an error with the fuser. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141. 51.XX Error Turn off then on The product has experienced an internal hardware error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. If the message persists, contact HP support. See Customer support on page 141. 55.X Error Turn off then on The product has experienced an internal error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141. 57 Fan error Turn off then on The product has experienced a problem with its internal fan. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141.

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Control-panel message Description Recommended action 79 Error Turn off then on The product has experienced an internal firmware error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. See Customer support on page 141. 79 Service error Turn off then on An incompatible DIMM is installed.

Control-panel message Description Recommended action Memory is low Press [OK] The product memory is almost full. Press OK to finish the job, or press the Cancel button to cancel the job. For information about increasing the product memory, see Install memory on page 85. Misprint Press [OK] Print media has been delayed as it moves through the product. Press OK to clear the message. Non-HP supply installed A non-HP supply is installed. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. Order black cartridge Ready The print cartridge is nearing the end of its useful life. Order a new print cartridge. You can continue printing with the current print cartridge until redistributing the toner no longer yields acceptable print quality. See Supplies and accessories on page 131 for more information. Output bin full Remove all paper from bin The output bin is full. Remove all paper from the bin. Rear door open The product rear door is open. Close the door. Remove shipping lock from black cartridge A print cartridge shipping lock is installed. Be sure that the print cartridge shipping lock has been removed. Used cartridge in use A refilled print cartridge was detected and accepted. No action necessary. Used cartridge installed To accept press [OK] A refilled print cartridge is installed. Press OK to continue.

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Jams Common causes of jams Many jams are caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. The product is jammed.1 Cause Solution The paper does not meet specifications. Use only paper that meets HP specifications. See Paper and print media on page 43. A component is installed incorrectly. Verify that the print cartridge is correctly installed. You are using paper that has already passed through a product or copier. Do not use paper that has been previously printed on or copied. A tray is loaded incorrectly. Remove any excess paper from the tray. Make sure that the stack is below the maximum stack height mark in the tray. See Load trays on page 50. The paper is skewed. The tray guides are not adjusted correctly. Adjust them so they hold the stack firmly in place without bending it. The paper is binding or sticking together. Remove the paper, flex it, rotate it 180°, or flip it over. Reload the paper into the tray.

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Jam locations Jams can occur at the following locations in the product. 1 3 2 1 Internal areas 2 Input trays 3 Output bins Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.

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Solve print-quality problems You can prevent most print-quality problems by following these guidelines. ● Configure the trays for the correct paper-type setting. See Configure trays on page 54. ● Use paper that meets HP specifications. See Paper and print media on page 43. ● Clean the product as necessary. See Clean the paper path on page 91. Print-quality problems associated with paper Some print-quality problems arise from using paper that does not meet HP specifications. ● The surface of the paper is too smooth. ● The moisture content of the paper is uneven, too high, or too low. Use paper from a different source or from an unopened ream. ● Some areas of the paper reject toner. Use paper from a different source or from an unopened ream. ● The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this solves your problem, ask the supplier of your letterhead to use paper that meets HP specifications. ● The paper is excessively rough. Use a smoother, xerographic paper. ● The paper is too heavy for the paper-type setting that you selected, so the toner is not fusing to the paper. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Print-quality problems associated with the environment If the product is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See Operating environment on page 146. Print-quality problems associated with jams Make sure that all sheets are cleared from the paper path. ● If the product recently jammed, print two to three pages to clean the paper path. ● If the sheets do not pass through the fuser and cause image defects on subsequent documents, print two to three pages to clean the paper path. If the problem persists, print and process a cleaning page. See Clean the paper path on page 91. 118 Chapter 10 Solve problems

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Image defect examples This section provides information about identifying and correcting print defects.

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Vertical lines The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. Gray background ● Change the media to a lighter basis weight. ● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● The density setting might be too high. Adjust the density setting. ● Install a new HP print cartridge. Toner smear ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. ● Check the media type and quality. ● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected. ● Try installing a new HP print cartridge. Loose toner ● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected. ● Clean the inside of the printer. ● Check the media type and quality. ● In your printer driver, make sure the appropriate media type is selected. ● Plug the printer directly into an AC outlet instead of into a power strip. 120 Chapter 10 Solve problems

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Vertical repetitive defects ● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. ● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the appropriate media type is selected. Misformed characters ● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. ● If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. Page skew ● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. ● The input bin might be too full. ● Check the media type and quality.

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Curl or wave ● Check the media type and quality. Both high temperature and high humidity cause media to curl. ● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. ● Open the straight-through output door and try printing straight through. ● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media. Wrinkles or creases ● Make sure that media is loaded properly. ● Check the media type and quality. ● Open the straight-through output door and try printing straight through. ● Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. ● For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again. Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. ● Turn over the stack of media in the tray. ● Use media that is designed for laser printers. 122 Chapter 10 Solve problems

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Solve performance problems Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. Pages print very slowly. Heavier paper types can slow the print job. Print on a different type of paper. Complex pages can print slowly. Proper fusing may require a slower print speed to ensure the best print quality. Pages did not print. The product might not be pulling paper correctly. Make sure paper is loaded in the tray correctly. The paper is jamming in the product. Clear the jam. See Jams on page 106. The USB cable might be defective or incorrectly connected. ● Disconnect the USB cable at both ends and reconnect it. ● Try printing a job that has printed in the past. ● Try using a different USB cable. Other devices are running on your computer. The product might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, you must disconnect the other device or you must use two USB ports on the computer.

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Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 meters (6 feet). Replace the cable if necessary. ● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary. Solve network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page. See Print the information pages on page 70.

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Check your system for proper network operating system setup.

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Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from a software program. Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement "Set Temp =". The name after this statement is the temp directory. It is usually C:\TEMP by default, but can be redefined. See the Microsoft Windows documentation that came with your computer for more information about Windows error messages. 126 Chapter 10 Solve problems

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Solve common Macintosh problems

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The printer driver does not automatically set up your selected product in Print Center. Cause Solution The product software might not have been installed or was installed incorrectly. Make sure that the PPD file is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The product might not be ready. Make sure that the cables are connected correctly, the product is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or Rendezvous host name might have received your print job. Check the product name, IP address, or Rendezvous host name by printing a configuration page. See Print the information pages on page 70. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the product name, IP address, or Rendezvous host name in the Print Center. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the product before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB devices is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. 128 Chapter 10 Solve problems

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When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports USB. ● Verify that you are using a Macintosh operating system that this product supports. ● Ensure that your Macintosh has the appropriate USB software from Apple. Hardware problem-solving ● Check that the product is turned on. ● Verify that the USB cable is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer. ● Check to see if more than two nonpowered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer.

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130 Chapter 10 Solve problems

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A

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Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories. Order directly from HP You can obtain the following items directly from HP: ● Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts. Outside the United States, order parts by contacting your local authorized HP service center. ● Supplies and accessories: To order supplies in the U.S., go to www.hp.com/go/ljsupplies. To order supplies worldwide, go to www.hp.com/ghp/buyonline.html. To order accessories, go to www.hp.com/support/ljp2050series. Order through service or support providers To order a part or accessory, contact an HP-authorized service or support provider. Order directly through the HP ToolboxFX software HP ToolboxFX software is a product management tool designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For more information about HP ToolboxFX software, see Use the HP ToolboxFX software on page 71. 132 Appendix A Supplies and accessories

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Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product. Paper-handling accessories Item Description Part number Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity.

Ce464A

Ce505A

Ce505X

32 Mb

Cb420A

64 Mb

Cb421A

128 Mb

Cb422A

256 Mb

Cb423A

J7942G

J7942G

J7951G

J6035G

C6518A

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134 Appendix A Supplies and accessories

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B

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Hewlett-Packard limited warranty statement

Hp Product

Duration Of Limited Warranty

To The Extent Allowed By Local Law, The Above Warranties Are Exclusive And

No Other Warranty Or Condition, Whether Written Or Oral, Is Expressed Or

Implied And Hp Specifically Disclaims Any Implied Warranties Or Conditions Of

Merchantability, Satisfactory Quality, And Fitness For A Particular Purpose.

To The Extent Allowed By Local Law, The Remedies In This Warranty Statement

Are Your Sole And Exclusive Remedies. Except As Indicated Above, In No Event

Will Hp Or Its Suppliers Be Liable For Loss Of Data Or For Direct, Special,

Incidental, Consequential (Including Lost Profit Or Data), Or Other Damage,

The Warranty Terms Contained In This Statement, Except To The Extent

Lawfully Permitted, Do Not Exclude, Restrict Or Modify And Are In Addition To

The Mandatory Statutory Rights Applicable To The Sale Of This Product To You.

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Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

To The Extent Allowed By Local Law, The Above Warranty Is Exclusive And No

Other Warranty Or Condition, Whether Written Or Oral, Is Expressed Or

Implied And Hp Specifically Disclaims Any Implied Warranties Or Conditions Of

Merchantability, Satisfactory Quality, And Fitness For A Particular Purpose.

To The Extent Allowed By Local Law, In No Event Will Hp Or Its Suppliers Be

Liable For Direct, Special, Incidental, Consequential (Including Lost Profit Or

Data), Or Other Damage, Whether Based In Contract, Tort, Or Otherwise.

The Warranty Terms Contained In This Statement, Except To The Extent

Lawfully Permitted, Do Not Exclude, Restrict Or Modify And Are In Addition To

The Mandatory Statutory Rights Applicable To The Sale Of This Product To You.

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End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation. The term “Software” may include (i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User Documentation”).

Rights In The Software Are Offered Only On The Condition That You Agree To

All Terms And Conditions Of This Eula. By Installing, Copying, Downloading, Or

Otherwise Using The Software, You Agree To Be Bound By This Eula. If You Do

Not Accept This Eula, Do Not Install, Download, Or Otherwise Use The

Software. If You Purchased The Software But Do Not Agree To This Eula, Please

Return The Software To Your Place Of Purchase Within Fourteen Days For A

Refund Of The Purchase Price; If The Software Is Installed On Or Made

Available With Another Hp Product, You May Return The Entire Unused

Product.

4. Transfer.

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Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided in this EULA.

Permitted By Applicable Law, In No Event Will Hp Or Its Suppliers Be Liable For

Any Special, Incidental, Indirect, Or Consequential Damages (Including

Damages For Lost Profits, Lost Data, Business Interruption, Personal Injury,

Or Loss Of Privacy) Related In Any Way To The Use Of Or Inability To Use The

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Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 140 Appendix B Service and support

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Customer support Get telephone support, free during your warranty period, for your country/region Have the product name, serial number, date of purchase, and problem description ready. Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support www.hp.com/support/ljp2050series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljp2050series_software Order additional HP service or maintenance agreements www.hp.com/go/carepack

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HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times. Next-day on-site service This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most on- site agreements (for additional charges). Weekly (volume) on-site service This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including devices, plotters, computers, and disk drives. Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it.

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Caution:

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Extended warranty HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.

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144 Appendix B Service and support

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C

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Physical specifications Table C-1 Product dimensions and weights Product model Height Depth Width Weight HP LaserJet P2050 Series 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 9.95 kg (21.9 lb) HP LaserJet P2050 Series d model 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 10.6 kg (23.4 lb) HP LaserJet P2050 Series dn model 268 mm (10.6 in) 368 mm (14.5 in) 360 mm (14.2 in) 10.6 kg (23.4 lb) HP LaserJet P2050 Series x model 405 mm (15.9 in) 368 mm (14.5 in) 360 mm (14.2 in) 14.7 kg (32.4 lb) Optional 500-sheet feeder 140 mm (5.5 in) 368 mm (14.5 in) 360 mm (14.2 in) 4.1 kg (9.0 lb) Table C-2 Product dimensions with all doors and trays fully opened Product model Height Depth Width HP LaserJet P2050 Series 268 mm (10.6 in) 455 mm (17.9 in) 360 mm (14.2 in) HP LaserJet P2050 Series d model 268 mm (10.6 in) 455 mm (17.9 in) 360 mm (14.2 in) HP LaserJet P2050 Series dn model 268 mm (10.6 in) 455 mm (17.9 in) 360 mm (14.2 in) HP LaserJet P2050 Series x model 405 mm (15.9 in) 455 mm (17.9 in) 360 mm (14.2 in) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/go/ljp2050/regulatory for current information.

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D

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FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or relocate the receiving antenna. ● Increase separation between equipment and receiver. ● Connect equipment to an outlet on a circuit different from that to which the receiver is located. ● Consult your dealer or an experienced radio/TV technician.

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Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Power consumption Power usage drops significantly while in Ready mode, which saves natural resources and saves money without affecting the high performance of this product. To determine the ENERGY STAR® qualification status for this product, see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product’s optional automatic duplex feature (two-sided printing) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, customer use and recycling. When you participate in the HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for being environmentally responsible!

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Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge)

Or

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Material restrictions This HP product does not contain added mercury. This HP product does not contain a battery. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety. For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.

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Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0801-00-rel.1.0 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet P2050 Series

Regulatory Model Number2):

Boisb-0801-00

All

Iec 60950-1:2001 / En60950-1: 2001 +A11

Gb4943-2001

Emc:

En 61000-3-2:2000 +A2

En 61000-3-3:1995 +A1

En 55024:1998 +A1 +A2

Gb9254-1998, Gb17625.1-2003

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Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

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Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P2055, P2055d, P2055dn, P2055x , laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

Varoitus !

Varning !

Huolto

Varo !

Varning !

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Substances Table (China)

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156 Appendix D Regulatory information

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Index

A

B

C

D

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DIMMs accessing 5 part numbers 133 verifying installation 88 disposal, end-of-life 151 double-sided printing paper loading orientation 50 drivers included 3 Macintosh settings 30 Macintosh, problem- solving 127 paper types 47 presets (Macintosh) 30 settings 22, 23, 28, 29 shortcuts (Windows) 63 supported 20 universal 21 usage page 12 Windows, opening 63 duplex paper path paper jams 109 duplex printing paper loading orientation 50 Windows 65

E

F

G

Oe

H

I

J

landscape orientation setting, Windows 65 language, control panel 13 laser safety statements 153, 154 letterhead paper, loading 67 license, software 138 lights, control panel 10 link speed settings 41 Linux drivers 129 Linux software 26 loading media A6-size paper 52 error messages 104 optional Tray 3 52 Tray 1 51 Tray 2 52 lock the product 79

M

(Msds)

N

O

P

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paper jams. See jams paper path paper jams 107 part numbers memory 133 print cartridges 133 trays 133 pausing a print request 62 PCL drivers universal 21 PCL font list 12 PCL settings, HP ToolboxFX 75 permanent resources 88 physical specifications 146 pickup roller Tray 1 92 Tray 2 95 portrait orientation setting, Windows 65 ports problem-solving Macintosh 128 supported 3

Usb

Q

R

S

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service error message 104 Service menu 15 service page 12 Services tab Macintosh 33 settings driver presets (Macintosh) 30 drivers 23, 29 HP ToolboxFX 74 network printing 38 network report 12 priority 22, 28 restoring defaults 15 System Setup menu 13 Settings tab (embedded Web server) 78 shipping lock error message 105 shipping product 142 shortcuts 63 SIMMs, incompatibility 85 sizes, media default, setting 13 small paper, printing on 56 software embedded Web server 26, 29 HP Web Jetadmin 26 settings 22, 28 software license agreement 138 supported operating systems 20, 28 uninstalling for Windows 24 uninstalling Macintosh 28 Solaris software 26 solving creases 122 curl 122 direct-connect problems 124 dropouts 119 gray background 120 light or faded print 119 loose toner 120 misformed characters 121 network problems 100 page skew 121 toner scatter outline 122 toner smear 120 toner specks 119 vertical lines 120 vertical repetitive defects 121 wave 122 wrinkles 122 special media guidelines 49 special paper guidelines 49 specifications electrical and acoustic 146 features 3 operating environment 146 physical 146 Spool32 errors 126 status alerts, HP ToolboxFX 72 Macintosh services tab 33 supplies, control panel messages 10 supplies, printing report 12 viewing with HP ToolboxFX 72 Status tab (embedded Web server) 77 Status tab, HP ToolboxFX 72 stopping a print request 62 storing print cartridges 80 straight-through paper path paper jams 116 supplies authentication 80 counterfeit 80 non-HP 80 order message 105 ordering 76, 132 part numbers 133 recycling 149 replace message 105 replacement intervals 80 replacing print cartridges 80 shipping lock error message 105 status page 12 status, control panel messages 10 status, viewing with HP ToolboxFX 72 supply-status, Services tab Macintosh 33 Windows 66 support Linux 129 online 66, 76, 102 repacking product 142 supported media 45 SupportPack, HP 143 System Setup menu 13 System Setup tab, HP ToolboxFX 76

T

Tcp/Ip

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trays capacity 48 configure 54 double-sided printing 32 load error messages 104 locating 5 paper orientation 50 part numbers 133 settings 13, 75 troubleshooting blank pages 123 checklist 100 direct-connect problems 124 network problems 100 pages not printing 123 pages printing slowly 123 paper jams 100, 107, 112, 113, 116 paper pickup (Tray 1) 92 paper pickup (Tray 2) 95 USB cables 123 Troubleshooting tab HP ToolboxFX settings 76 two-sided printing Windows 65 types, media HP ToolboxFX settings 76

U

W

(Msds)

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© 2009 Hewlett-Packard Development Company, L.P. www.hp.com

*Ce457-90902*

*Ce457-90902*

Ce457-90902