HP Laserjet P3005 Printer

HP LaserJet P3005 Series printers

User Guide

HP LaserJet P3005 Series printers

User Guide

############ Copyright and License

© 2006 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q7812-90911 Edition 1, 10/2006

Trademark Credits Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

Device parts ......................................................................................................................... 5 Interface ports ...................................................................................................................... 6

Device software .................................................................................................................................... 7 Supported operating systems .............................................................................................. 7 Supported printer drivers ..................................................................................................... 7 Select the correct printer driver ............................................................................................ 7

Driver Autoconfiguration ...................................................................................... 8 Update Now ........................................................................................................ 8 HP Driver Preconfiguration ................................................................................. 8

Priority for print settings ....................................................................................................... 8 Open the printer drivers ....................................................................................................... 9 Software for Macintosh computers ...................................................................................... 9

Remove software from Macintosh operating systems ...................................... 10

Utilities ............................................................................................................................... 10 HP Web Jetadmin ............................................................................................. 10 Embedded Web server ..................................................................................... 10 HP Easy Printer Care software ......................................................................... 11

Supported operating systems ........................................................... 11 Supported browsers ......................................................................... 11

Other components and utilities .......................................................................... 11

Use the menus ................................................................................................................... 17 Show Me How menu .......................................................................................................................... 18 Retrieve Job menu ............................................................................................................................ 19 Information menu ............................................................................................................................... 20 Paper Handling menu ......................................................................................................................... 21 Configure Device menu ...................................................................................................................... 22

Print submenu .................................................................................................................... 22 Print Quality submenu ....................................................................................................... 24 System Setup submenu ..................................................................................................... 27 I/O submenu ...................................................................................................................... 31

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Resets submenu ................................................................................................................ 32 Diagnostics menu ............................................................................................................................... 33 Service menu ..................................................................................................................................... 33 Change device-control-panel configuration settings .......................................................................... 34

Change control-panel settings ........................................................................................... 34

Change a control-panel setting ......................................................................... 34 Show address .................................................................................................................... 34 Tray-behavior options ........................................................................................................ 35 Sleep Delay ....................................................................................................................... 35 Personality ......................................................................................................................... 36 Clearable warnings ............................................................................................................ 37 Auto continue ..................................................................................................................... 37 Cartridge low ...................................................................................................................... 37 Cartridge-out response ...................................................................................................... 38 Jam recovery ..................................................................................................................... 38 RAM disk ........................................................................................................................... 39 Language ........................................................................................................................... 39

Connect the USB cable ..................................................................................................... 43 Network configuration ......................................................................................................................... 44

Manually configure TCP/IP parameters from the control panel ......................................... 44 Set an IPv4 address .......................................................................................... 44 Set the subnet mask ......................................................................................... 44 Set the default gateway ..................................................................................... 45

Disable network protocols (optional) .................................................................................. 45 Disable IPX/SPX ............................................................................................... 46 Disable AppleTalk ............................................................................................. 46 Disable DLC/LLC .............................................................................................. 46

Enhanced I/O (EIO) configuration ...................................................................................... 47 HP Jetdirect EIO print servers ........................................................................... 47

Paper to avoid .................................................................................................................... 50 Paper that can damage the device .................................................................................... 50 General media specifications ............................................................................................. 51

Media considerations ......................................................................................................................... 52

Envelopes .......................................................................................................................... 52 Envelopes with double side seams ................................................................... 52 Envelopes with adhesive strips or flaps ............................................................ 53 Envelope margins ............................................................................................. 53 Envelope storage .............................................................................................. 53

Labels ................................................................................................................................ 53

Label construction ............................................................................................. 54 Transparencies .................................................................................................................. 54 Card stock and heavy media ............................................................................................. 54

Card stock construction ..................................................................................... 55

Card stock guidelines ........................................................................................ 55 Letterhead and preprinted forms ....................................................................................... 55

Select print media ............................................................................................................................... 57 Supported media sizes ...................................................................................................... 57 Supported media types ...................................................................................................... 58

Printing and paper-storage environment ............................................................................................ 59 Load media ......................................................................................................................................... 60

Control print jobs ................................................................................................................................ 66 Source ............................................................................................................................... 66 Type and Size .................................................................................................................... 66

Select output bins ............................................................................................................................... 68 Print to the top output bin ................................................................................................... 68 Print to the rear output bin ................................................................................................. 69

Create and use quick sets ................................................................................................. 72 Use watermarks ................................................................................................................. 73 Resize documents ............................................................................................................. 73 Set a custom paper size from the printer driver ................................................................. 73 Use different paper and printing covers ............................................................................. 74 Print a blank first page ....................................................................................................... 74 Print multiple pages on one sheet of paper ....................................................................... 74 Print on both sides of the paper ......................................................................................... 75

Use automatic duplex printing ........................................................................... 76 Print on both sides manually ............................................................................. 76 Layout options for printing on both sides .......................................................... 76

Use the Services tab .......................................................................................................... 77

Use features in the Macintosh device driver ...................................................................................... 78 Create and use presets ..................................................................................................... 78 Print a cover page .............................................................................................................. 78 Print multiple pages on one sheet of paper ....................................................................... 79 Print on both sides of the paper ......................................................................................... 79

Cancel a print job ............................................................................................................................... 81 Stop the current print job from the printer control panel .................................................... 81 Stop the current print job from the software program ........................................................ 81

Manage stored jobs ............................................................................................................................ 82

Open the HP Easy Printer Care software .......................................................................... 87 HP Easy Printer Care software sections ............................................................................ 87

Use the embedded Web server .......................................................................................................... 89 Open the embedded Web server by using a network connection ..................................... 89

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Embedded Web server sections ........................................................................................ 89 Use HP Web Jetadmin software ........................................................................................................ 92 Use the HP Printer Utility for Macintosh ............................................................................................. 93

Open the HP Printer Utility ................................................................................................. 93 HP Printer Utility features .................................................................................................. 93

Manage supplies ................................................................................................................................ 95 Supplies life ....................................................................................................................... 95 Approximate print-cartridge replacement intervals ............................................................ 95 Manage the print cartridge ................................................................................................. 95

Print-cartridge storage ....................................................................................... 95 Use genuine HP print cartridges ....................................................................... 95 HP policy on non-HP print cartridges ................................................................ 95 Print-cartridge authentication ............................................................................ 96 HP fraud hotline and Web site .......................................................................... 96

Replace supplies and parts ................................................................................................................ 97 Supply replacement guidelines .......................................................................................... 97 Change the print cartridge ................................................................................................. 97

Clean the device ............................................................................................................................... 100 Clean the exterior ............................................................................................................ 100 Clean the paper path ....................................................................................................... 100

Factors that affect device performance ........................................................................... 102 Problem-solving flowchart ................................................................................................................ 103

Solve general print problems ............................................................................................................ 108 Control-panel message types ........................................................................................................... 111 Control-panel messages .................................................................................................................. 112 Common causes of jams .................................................................................................................. 127 Jam locations ................................................................................................................................... 128

Jam recovery ................................................................................................................... 128

Clear jams ........................................................................................................................................ 129 Clear jams from the input-tray areas ............................................................................... 129 Clear jams from the print-cartridge area .......................................................................... 130 Clear jams from the output-bin areas .............................................................................. 131 Clear jams from the optional duplexer ............................................................................. 133 Solve repeated jams ........................................................................................................ 134

Solve print-quality problems ............................................................................................................. 136 Print-quality problems associated with media .................................................................. 136 Print-quality problems associated with the environment .................................................. 136 Print-quality problems associated with jams .................................................................... 136 Image defect examples .................................................................................................... 136 Light print (partial page) .................................................................................................. 138 Light print (entire page) ................................................................................................... 138 Specks ............................................................................................................................ 138

Dropouts ......................................................................................................................... 139 Lines ............................................................................................................................... 139 Gray background ............................................................................................................ 140 Toner smear ................................................................................................................... 140 Loose toner ..................................................................................................................... 141 Repeat defects ................................................................................................................ 141 Repeat image ................................................................................................................. 142 Misformed characters ..................................................................................................... 142 Page skew ....................................................................................................................... 142 Curl or wave .................................................................................................................... 143 Wrinkles or creases ........................................................................................................ 143 Vertical white lines .......................................................................................................... 144 Tire tracks ....................................................................................................................... 144 White spots on black ....................................................................................................... 145 Scattered lines ................................................................................................................ 145 Blurred print .................................................................................................................... 146 Random image repetition ................................................................................................ 146

Solve network print problems ........................................................................................................... 148 Solve common Windows problems ................................................................................................. 149 Solve common Macintosh problems ................................................................................................ 150 Solve Linux problems ....................................................................................................................... 152 Solve common PostScript problems ................................................................................................ 153

General problems ............................................................................................................ 153

Order directly from HP ..................................................................................................... 156 Order through service or support providers ..................................................................... 156 Order directly through the embedded Web server (for devices that are connected to a network) ........................................................................................................................... 156

Order through the embedded Web server ...................................................... 156 Order directly through the HP Easy Printer Care software (for devices that are directly connected to a computer) ................................................................................................ 156

Part numbers .................................................................................................................................... 157 Paper-handling accessories ............................................................................................ 157 Print cartridge .................................................................................................................. 157 Memory ............................................................................................................................ 157 Cables and interfaces ...................................................................................................... 157 Print media ....................................................................................................................... 158

Online Services ................................................................................................................ 163 Telephone support ........................................................................................................... 163 Software utilities, drivers, and electronic information ....................................................... 163 HP direct ordering for accessories or supplies ................................................................ 163 HP service information ..................................................................................................... 163 HP service agreements ................................................................................................... 163

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HP Easy Printer Care software ........................................................................................ 164 HP support and information for Macintosh computers ..................................................... 164

HP maintenance agreements ........................................................................................................... 165

On-site service agreements ............................................................................................. 165 Next-day on-site service .................................................................................. 165 Weekly (volume) on-site service ..................................................................... 165

Repacking the device ...................................................................................................... 165 Extended warranty ........................................................................................................... 166

Protecting the environment .............................................................................................. 173 Ozone production ............................................................................................................ 173 Power consumption ......................................................................................................... 173 Toner consumption .......................................................................................................... 173 Paper use ........................................................................................................................ 173 Plastics ............................................................................................................................ 173 HP LaserJet print supplies ............................................................................................... 173 HP print supplies returns and recycling program information .......................................... 174 Paper ............................................................................................................................... 174 Material restrictions .......................................................................................................... 174 Disposal of waste equipment by users in private households in the European Union ............................................................................................................................... 175 Material Safety Data Sheet (MSDS) ................................................................................ 175 For more information ....................................................................................................... 175

Declaration of conformity .................................................................................................................. 177 Declaration of conformity ................................................................................................. 177

Safety statements ............................................................................................................................. 178 Laser safety ..................................................................................................................... 178 Canadian DOC regulations .............................................................................................. 178 VCCI statement (Japan) .................................................................................................. 178 Power cord statement (Japan) ......................................................................................... 178 EMI statement (Korea) ..................................................................................................... 178 Laser statement for Finland ............................................................................................. 178

Install device memory ...................................................................................................... 183 Check DIMM installation ................................................................................................................... 187 Save resources (permanent resources) .......................................................................................... 188 Enable memory for Windows ........................................................................................................... 189

Use HP Jetdirect print server cards .................................................................................................. 190 Install an HP Jetdirect print server card ........................................................................... 190 Remove an HP Jetdirect print server card ....................................................................... 191

Glossary ........................................................................................................................................................... 193

Index ................................................................................................................................................................. 195

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1 Device basics

Now that the device is set up and ready to use, take a few moments to familiarize yourself with the device. This chapter contains basic information about the device features:

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#### Device comparison

HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet

P3005dn

HP LaserJet P3005x

HP LaserJet P3005, plus:

HP LaserJet P3005, plus:

HP LaserJet P3005, plus:

HP LaserJet P3005, plus:

Automatic twosided printing accessory

Features comparison Feature Description Performance ● 400 MHz processor User interface ● Control-panel help

############ Printer drivers ● HP PCL 5

Resolution ● FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of

business text and graphics

Fonts ● 93 internal scalable fonts available for PCL and HP postscript 3 emulation

Accessories ● Optional 500-sheet input tray (tray 3) (available for all models except HP LaserJet P3005x)

Connectivity ● Hi-Speed USB 2.0 connection

############ Environmental features ● Sleep mode

● ENERGY STAR® qualified

ENWW Features comparison 3

############ Feature Description

Supplies ● The supplies status page contains information about toner level, page count, and estimated

pages remaining.

Accessibility ● The online user guide is compatible with text screen-readers.

#### Walkaround

###### Device parts

Before using the device, familiarize yourself with the parts of the device.

1

2

3

6

4

7

5

8

|1|Top output bin|

|---|---| |2|Long-media extension| |3|Latch to open the front cover (provides access to the print cartridge)

| |4|Tray 1 (pull to open)| |5|Tray 2| |6|Control panel

| |7|Right-side cover (provides access to DIMMs)| |8

|On/off switch|

2

1

|1|Interface ports (see Interface ports)

| |---|---| |2|Rear output bin (pull to open)|

ENWW Walkaround 5

###### Interface ports

The device has one EIO slot and three ports for connecting to a computer or a network.

| | | |---|---| | | | | | |

EIO

|1|Type B Hi-Speed USB 2.0 connection| |---|---| |2|RJ.45 Network connection (available only on models P3005n, P3005dn, and P3005x)| |3|IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d)

| |4

|EIO slot|

#### Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.

| | |---|

NOTE For a list of printer drivers and updated HP device software, go to www.hp.com/go/ LJP3005_software.

###### Supported operating systems

The device supports the following operating systems:

########## Full software installation

###### Supported printer drivers

############ Operating system1 PCL 5 PCL 6 PS level 3 emulation

Windows2,3

Mac OS X V10.2 and later

Linux4

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

###### Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a device language). Check the installation notes and readme files on the device CD for additional software and languages.

The HP LaserJet P3005 printer uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers.

######### Driver Autoconfiguration

The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).

######### Update Now

If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Open the printer drivers), on the Device Settings tab, click the Update Now button to update the driver.

######### HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/go/hpdpc_sw.

###### Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

| |

|---|

NOTE The names of commands and dialog boxes might vary depending on your software program.

###### Open the printer drivers

Operating System To change the settings for all

To change the default settings for all print jobs

To change the product configuration settings

print jobs until the software program is closed

Windows 98 and Me 1. On the File menu in the

software program, click Print.

############ click Properties.

The steps can vary; this procedure is most common.

Windows 2000, XP, and Server 2003

The steps can vary; this procedure is most common.

Mac OS X V10.2 or later

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

| | |---|

NOTE Configuration settings might not be available in Classic mode.

###### Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See Use the embedded Web server.

The printing system software includes the following components:

########## ● PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

########### ● HP Printer UtilityUse the HP Printer Utility to set up device features that are not available in the printer driver:

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for Macintosh.

| | |---|

NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.

Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can.

###### Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.

######### HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

######### Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Use information pages.)

For a complete explanation of the features and functionality of the embedded Web server, see Use the embedded Web server.

HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks:

You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare.

Supported operating systems For information about supported operating systems, go to www.hp.com/go/easyprintercare. Supported browsers To use the HP Easy Printer Care software, you must have one of the following browsers:

############ Windows Macintosh OS

2 Control panel

This section explains the device control panel and menus:

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#### Overview

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the device, and they will override the devicecontrol-panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see Open the printer drivers.

You can also control the device by changing settings at the device control panel. Use the control panel to gain access to device features that the program or printer driver do not support.

You can print a menu map at the device control panel that shows the settings with the currently selected values (see Open the printer drivers).

Some menus or menu items appear only if certain options are installed in the device.

#### Control-panel layout

The control-panel display gives you complete, timely information about the device and print jobs. Menus provide access to device functions and detailed information.

The message and prompt areas of the display alert you to the state of the device and tell you how to respond.

?

Menu Stop

Ready Data Attention

4 5 6

|Number|Button or light|Function

| |---|---|---| |1|Control-panel display|● Shows status information, menus, help information, and error messages.| |2|Help ( ) button

|● Provides information about the message on the control-panel display.| |3|Menu button|● Opens and closes the menus.| |4|Ready light|● On: The device is online and ready to accept data to print.
● Off: The device cannot accept data because it is offline (paused) or has experienced an error.
● Blinking: The device is going offline. The device stops processing the current print job and expels all of the active pages from the paper path.
| |5|Data light|● On: The device has data to print, but is waiting to receive all of the data.
● Off: The device has no data to print.
● Blinking: The device is processing or printing the data.


| |6|Attention light|● On: The device has experienced a problem. Make note of the message on the control-panel display, and then turn the device off and on. See Control-panel messages for help in resolving problems.

● Off: The device is functioning without error.
● Blinking: Action is required. See the control-panel display.


| |7

|Stop button|● Cancels the current print job and clears the pages from the device. The time this takes depends on the size of the print job. (Press the button|

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|Number|Button or light|Function| |---|---|---| | | |only once.) Also clears continuable errors that are associated with the canceled job.

| | |---|

NOTE The control-panel lights cycle while the print job is cleared from both the device and the computer, and then the device returns to the Ready state.

| |8|Down ( ) button

|● Navigates to the next item in the list, or decreases the value of numeric items

| |9|Back ( ) button

|● Backs up one level in the menu tree or backs up one numeric entry
● Closes menus if held down for more than 1 second


| |10|Select ( ) button

|● Clears an error condition when the condition is clearable
● Saves the selected value for an item
● Performs the action that is associated with the item that is highlighted on the control-panel display
|

|11

|Up ( ) button

|● Navigates to the previous item in the list, or increases the value of numeric items|

#### Use the control-panel menus

To gain access to the control-panel menus, complete the steps below.

###### Use the menus

Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE

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#### Show Me How menu

Each choice in the SHOW ME HOW menu prints a page that provides more information. Item Explanation CLEAR JAMS Prints a page that shows how to clear media jams. LOAD TRAYS Prints a page that shows how to load the device input trays. LOAD SPECIAL MEDIA Prints a page that shows how to load special media, such as envelopes and transparencies. PRINT ON BOTH SIDES Prints a page that shows how to use the two-sided (duplex) printing function. SUPPORTED PAPER Prints a page that shows supported media weights and sizes for the device. MORE HELP Prints a page that shows links to additional help on the Web.

#### Retrieve Job menu

This menu provides a list of the stored jobs in the device and access to all the job storage features. You can print or delete these jobs at the device control panel. This menu appears when the device has 80 MB of base memory. See Manage stored jobs for more information about using this menu.

| | |---|

NOTE If you turn the device power off, all stored jobs are deleted.

Item Values Explanation

USER [X] [JOBNAME] ALL PRIVATE JOBS NO STORED JOBS

USER [X]: The name of the person who sent the job. [JOBNAME]: The name of the job stored in the device. Select one of your jobs or all of your private jobs that were assigned a personal identification number (PIN) in the printer driver.

ALL PRIVATE JOBS: Appears if two or more private jobs

are stored in the device. Selecting this item prints all of the private jobs that are stored in the device for that user, after the correct PIN is entered.

NO STORED JOBS: Indicates that no stored jobs are available to print or delete.

ENWW Retrieve Job menu 19

#### Information menu

The INFORMATION menu contains device information pages that give details about the device and its configuration. Scroll to the information page that you want, and then press .

For more information about any of the device information pages, see Use information pages.

############ Item Explanation

PRINT MENU MAP Prints the control panel menu map that shows the layout and current settings for the device

control-panel menu items.

PRINT CONFIGURATION Prints the current device configuration. If an HP Jetdirect print server is installed, an

HP Jetdirect configuration page will print out as well.

############ PRINT SUPPLIES STATUS PAGE

Prints a supplies status page that shows the supplies levels for the device, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information. This page is available only if you are using genuine HP supplies.

PRINT USAGE PAGE Prints a page that shows a count of all paper sizes that have passed through the device, lists

whether they were one-sided or two-sided, and shows a page count.

PRINT FILE DIRECTORY Prints a file directory that shows information for all installed mass-storage devices. This item

appears only if a mass-storage device that contains a recognized file system is installed in the device. For more information, see Install memory.

PRINT PCL FONT LIST Prints a PCL font list that shows all the PCL fonts that are currently available to the device. PRINT PS FONT LIST Prints a PS font list that shows all the PS fonts that are currently available to the device.

#### Paper Handling menu

If paper-handling settings are correctly configured at the device control panel, you can print by selecting the type and size of media in the program or the printer driver. For more information about configuring for media types and sizes, see Control print jobs. For more information about supported media types and sizes, see Supported media sizes and Media considerations.

Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and device-driver settings override control-panel settings. For more information, see Select the correct printer driver.

############ Item Values Explanation

TRAY 1 SIZE List of available media sizes

Use this item to set the value to correspond with the media size that is currently loaded in tray 1. See Supported media sizes for a list of available sizes. The default setting is ANY SIZE.

for tray 1

ANY SIZE: If both the type and size for tray 1 are set to ANY, the device will pull media from tray 1 first if media is loaded in the tray. A size other than ANY SIZE: The device does not pull from this tray unless the type or size of the print job matches the type and size that is loaded in this tray.

TRAY 1 TYPE List of available media types

Use this item to set the value to correspond with the type of media that is currently loaded in tray 1. See Supported media sizes for a list of available types. The default setting is ANY TYPE.

for tray 1

ANY TYPE: If both the type and size for tray 1 are set to ANY, the

device will pull media from tray 1 first if the media is loaded in the tray. A type other than ANY TYPE: The device does not pull from this tray.

TRAY [N] SIZE List of available media sizes

The tray automatically detects the media size based on the media-size wheel setting in the tray. The default setting is either LTR (letter) for 110 V engines or A4 for 220 V engines.

for tray 2 or optional tray 3

TRAY [N] TYPE List of available media types

Sets the value to correspond with the media type that is currently loaded in tray 2 or optional tray 3. The default setting is ANY TYPE.

for tray 2 or optional tray 3

This item appears only if a tray is set to a custom size. UNIT OF MEASURE: Use this option to select the unit of measure (INCHES or MILLIMETERS) to use when you set custom paper sizes for the specified tray.

TRAY [N] CUSTOM UNIT OF MEASURE

After the Y DIMENSION value is selected, a summary screen appears. This screen contains feedback that summarizes all of the information that was specified on the previous three screens, such as TRAY 1

SIZE= 8 x 14 INCHES, Setting saved.

ENWW Paper Handling menu 21

#### Configure Device menu

This menu contains administrative functions. The CONFIGURE DEVICE menu allows the user to change the default printing settings, adjust the print quality, and change the system configuration and I/O options.

###### Print submenu

Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and device-driver settings override control-panel settings. In general, it is better to change these settings in the printer driver, if applicable.

############ Item Values Explanation

COPIES 1 to 32000 Sets the default number of copies by selecting any number from 1 to 32000. Use or to select the number of copies. This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver, such as a UNIX or Linux program.

The default setting is 1.

| | |---|

NOTE It is best to set the number of copies in the program or printer driver. (Program and device-driver settings override control-panel settings.)

DEFAULT PAPER SIZE Displays a list of available

Sets the default image size for paper and envelopes. This setting applies to the print jobs that do not have a paper size specified in the program or printer driver. The default setting is LETTER.

media sizes.

DEFAULT CUSTOM PAPER SIZE

UNIT OF MEASURE

Sets the default custom paper size for tray 1. This menu appears only if the media-size switch in the selected tray is set to CUSTOM.

UNIT OF MEASURE: Use this option to select the unit of measure (INCHES or MILLIMETERS) to use when you set customer paper sizes for the tray 1.

DUPLEX OFF

Appears only for devices that include a built-in duplexer. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper.

ON

The default setting is OFF. DUPLEX BINDING LONG EDGE

Changes the binding edge for duplex printing. The menu item appears only if the device includes a built-in duplexer and DUPLEX=ON.

SHORT EDGE

The default setting is LONG EDGE. OVERRIDE A4/LETTER NO

Allows the device to print an A4-size job on letter-size paper if A4size paper is not loaded in the device (or vice versa).

YES

The default setting is YES.

MANUAL FEED OFF

Feeds the paper manually from tray 1, rather than automatically from a tray. If MANUAL FEED=ON and tray 1 is empty, the device goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the device control-panel display.

ON

The default setting is OFF. COURIER FONT REGULAR

Selects the version of Courier font to use: REGULAR: The internal Courier font that is available on the HP LaserJet 4 series devices. DARK: The internal Courier font that is available on the HP LaserJet III series devices. The default setting is REGULAR.

DARK

WIDE A4 NO

Changes the number of characters that can be printed on a single line of A4-size paper.

YES

NO: Up to 78 10-pitch characters can be printed on one line. YES: Up to 80 10-pitch characters can be printed on one line. The default setting is NO.

PRINT PS ERRORS OFF

Determines whether a PS error page prints or not. OFF: PS error page never prints. ON: PS error page prints when PS errors occur. The default setting is OFF.

ON

############ PRINT PDF ERRORS OFF ON

Determines whether a PDF error page prints or not. OFF: PDF error page never prints. ON: PDF error page prints when PDF errors occur. The default setting is OFF.

############ PCL SUBMENU FORM LENGTH FORM LENGTH: Sets vertical spacing from 5 to 128 lines for

default paper size.

############ ORIENTATION ORIENTATION: Allows you to select default page orientation as LANDSCAPE or PORTRAIT.

| | |---|

NOTE It is best to set the page orientation in the program or printer driver. (Program and device-driver settings override control-panel settings.)

FONT SOURCE FONT SOURCE: Allows you to select the font source as

############ INTERNAL, CARD SLOT 1, or EIO DISK. FONT NUMBER FONT NUMBER: The device assigns a number to each font and

lists the numbers on the PCL Font List. The font number appears in the Font # column of the printout. The range is 0 to 999.

FONT PITCH FONT PITCH: Selects the font pitch. This item might not appear,

depending on the font selected. The range is 0.44 to 99.99.

SYMBOL SET SYMBOL SET: Selects any one of several available symbol sets at the device control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line-draw characters.

############ APPEND CR TO LF APPEND CR TO LF: Select YES to append a carriage return to

each line feed that the device encountered in backwardcompatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. Use this option to append the required carriage return to each line feed.

############ SUPPRESS BLANK PAGES

SUPPRESS BLANK PAGES: When generating your own PCL,

extra form feeds are included that would cause one or more blank pages to be printed. Select YES for form feeds to be ignored if the page is blank.

############ MEDIA SOURCE MAPPING

MEDIA SOURCE MAPPING: Allows you to select and maintain trays by number when you are not using the printer driver or when the software program has no option for tray selection. CLASSIC: Tray numbering is based on LaserJet 4 and older models. STANDARD: Tray numbering is based on newer LaserJet models.

###### Print Quality submenu

Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and device-driver settings override control-panel settings. For more information, see Select the correct printer driver. In general, it is best to change these settings in the printer driver, if applicable.

Item Values Explanation

SET REGISTRATION PRINT TEST PAGE

Shifts the margin alignment to center the image on the page from top to bottom, and left to right. You can also align the image that is printed on the front with the image that is printed on the back. Allows for one-sided and two-sided printing alignment.

SOURCE ADJUST TRAY [N]

PRINT TEST PAGE: Prints a test page that shows the current registration settings.

SOURCE: Selects the tray for which you want to print the test page.

ADJUST TRAY [N]: Sets the registration for the specified tray, where [N] is the number of the tray. A selection appears for each tray that is installed, and registration must be set for each tray.

############ The default setting for SOURCE is TRAY 2. The default setting for ADJUST TRAY 1 and ADJUST TRAY 2 is 0.

FUSER MODES List of available fuser modes Configures the fuser mode associated with each media type.

Change the fuser mode only if you are experiencing problems printing on certain media types. After you select a type of media, you can select a fuser mode that is available for that type. The device supports the following modes:

NORMAL: Used for most types of paper. HIGH2: Used for paper that has a special or rough finish. HIGH1: Used for rough paper. LOW3: Used for transparencies. LOW2: Used for lightweight media. Use this mode if you are having problems with curled paper. LOW1: Use this mode if you are experiencing wrinkled media.

The default fuser mode is NORMAL for all print media types except transparencies (LOW3) and rough paper (HIGH1).

CAUTION Do not change the fuser mode for transparencies. Failure to use the LOW3 setting while printing transparencies can result in permanent damage to the device and fuser. Always select Transparencies as the type in the printer driver and set the tray type at the device control panel to TRANSPARENCY.

When selected, RESTORE MODES resets the fuser mode for each media type back to its default setting.

OPTIMIZE List of parameters Optimizes certain parameters for all jobs rather than (or in

addition to) optimizing by paper type.

RESOLUTION 300

Selects the resolution. All values print at the same speed. 300: Produces draft print quality and can be used for compatibility with the HP LaserJet III family of devices. 600: Produces high print quality for text and can be used for compatibility with the HP LaserJet 4 family of devices. FASTRES 1200: Produces 1200-dpi print quality for fast, highquality printing of business text and graphics. PRORES 1200: Produces 1200-dpi print quality for fast, highquality printing of line art and graphic images.

600 FASTRES 1200 PRORES 1200

| |

|---|

NOTE It is best to change the resolution in the program or printer driver. (Program and device-driver settings override control-panel settings.)

The default setting is FASTRES 1200. RET OFF

Use the Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges.

LIGHT MEDIUM DARK

REt does not affect print quality if the print resolution is set to FastRes 1200 or ProRes 1200. All other print resolutions benefit from REt.

| | |---|

NOTE It is best to change the REt setting in the program or printer driver. (Program and device-driver settings override control-panel settings.)

The default setting is MEDIUM. ECONOMODE ON

EconoMode is a feature that allows the printer to use less toner per page. Selecting this option will extend the life of the toner supply and may reduce cost per page. However, it will also reduce print quality. The printed page is lighter, but it is adequate for printing drafts or proofs.

OFF

HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge.

| | |---|

NOTE It is best to turn EconoMode on or off in the program or printer driver. (Program and device-driver settings override control-panel settings.)

The default setting is OFF.

TONER DENSITY 1 to 5 Lighten or darken the print on the page by setting the toner density. Select a setting ranging from 1 (light) to 5 (dark). The default setting of 3 usually produces the best results.

CREATE CLEANING PAGE There is no value to select. Press to print a cleaning page (for cleaning toner from the fuser). Follow the instructions on the cleaning page. For more information, see Clean the device.

############ PROCESS CLEANING PAGE

There is no value to select. This item is available only after a cleaning page has been created. Follow the instructions that are printed on the cleaning page. The cleaning process might take up to 2.5 minutes.

###### System Setup submenu

Items on this menu affect device behavior. Configure the device according to your printing needs.

Item Values Explanation

DATE/TIME DATE DATE FORMAT TIME TIME FORMAT

Sets the date and time settings.

JOB STORAGE LIMIT 1 to 100 Specifies the number of quick copy jobs that can be stored on

the device. The default setting is 32.

JOB HELD TIMEOUT OFF

Sets the amount of time that held jobs are kept before being automatically deleted from the queue.

1 HOUR 4 HOURS 1 DAY 1 WEEK

The default setting is OFF.

SHOW ADDRESS AUTO

Defines whether or not the IP address will be shown on the display if the device is connected to a network. If AUTO is selected the IP Address of the device appears with the Ready message.

OFF

The default setting is AUTO.

USE REQUESTED TRAY: Determines whether the device tries to pull media from a different tray than the one that you selected in the printer driver.

TRAY BEHAVIOR USE REQUESTED TRAY MANUALLY FEED PROMPT PS DEFER MEDIA SIZE/TYPE PROMPT

MANUALLY FEED PROMPT: Determines when the device shows a prompt regarding pulling from tray 1 if your print job does not match the type or size that is loaded in any other tray.

SLEEP DELAY 1 MINUTE

15 MINUTES 30 MINUTES 45 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS

PS DEFER MEDIA: Controls whether the PostScript (PS) or HP paper-handling model is used to print jobs. ENABLED causes PS to defer to the HP paper-handling model. DISABLED uses the PS paper-handling model. SIZE/TYPE PROMPT: Use this menu item to control whether the tray configuration message and its prompts are shown whenever a tray is opened and closed. These prompts instruct you to set the type or size if the tray is configured for a type or size other than the type or size that is loaded in the tray.

Sets how long the device remains idle before it enters Sleep mode.

Sleep mode does the following:

The device automatically comes out of Sleep mode when you send a print job, press a device control-panel button, open a tray, or open the top cover.

The default setting is 30 MINUTES. WAKE TIME MONDAY

Sets a “wake-up” time for the device to warm up and calibrate each day. The default for each day is OFF. If you set a wake time, HP recommends setting an extended sleep delay time period, so that the device will not return to sleep mode soon after waking.

TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

PERSONALITY AUTO

Selects the default device language (personality). The possible values are determined by which valid languages are installed in the device.

PDF PS PCL

Normally, you should not change the device language. If you change it to a specific device language, the device will not switch automatically from one language to another unless specific software commands are sent to the device.

The default setting is AUTO.

CLEARABLE WARNINGS JOB Sets the amount of time that a clearable warning appears on

the device control-panel display.

ON JOB: The clearable warning message appears until the end of

the job that generated the message. ON: The clearable warning message appears until you press . The default setting is JOB.

AUTO CONTINUE OFF

Determines how the device reacts to errors. If the device is on a network, you probably want to turn AUTO CONTINUE to ON. ON: If an error occurs that prevents printing, the message appears on the device control-panel display, and the device goes offline for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the message remains on the device control-panel display, and the device remains offline until you press . The default setting is ON.

ON

CARTRIDGE LOW STOP

Determines how the device behaves if the print cartridge is low. Print quality is not guaranteed if you print after receiving this message.

CONTINUE

STOP: The device pauses printing until you replace the print cartridge or press each time you turn the device on. The message appears until you replace the print cartridge.

CONTINUE: The device continues to print, and the message appears until you replace the print cartridge. The default setting is CONTINUE.

CARTRIDGE OUT STOP

Determines how the device reacts if the print cartridge is empty.

CONTINUE

STOP: The device stops printing until you replace the print cartridge.

CONTINUE: The device continues to print, and the REPLACE CARTRIDGE message appears until you replace the print cartridge. HP does not guarantee print quality if you select CONTINUE after a REPLACE CARTRIDGE condition. Replace the print cartridge as soon as possible to ensure good print quality.

If the end of drum life is reached, the device stops, regardless of the CARTRIDGE OUT setting.

The default setting is CONTINUE.

Determines how the device behaves if a jam occurs. AUTO: The device automatically selects the best mode for device jam recovery (usually ON). OFF: The device does not reprint pages following a jam. Printing performance might be increased with this setting. ON: The device automatically reprints pages after a jam is cleared.

JAM RECOVERY AUTO OFF ON

The default setting is AUTO. RAM DISK AUTO

Determines how the RAM disk is configured. AUTO: Allows the device to determine the optimal RAM-disk size based on the amount of available memory. OFF: The RAM is disabled.

OFF

| | |---|

NOTE If you change the setting from OFF to AUTO, the device automatically reinitializes when it becomes idle.

The default setting is AUTO. LANGUAGE (DEFAULT)

Selects the language for the messages that appear on the device control-panel display.

Several

The default setting is determined by the country/region in which the device is purchased.

###### I/O submenu

Items on the I/O (input/output) menu affect the communication between the device and the computer. If the device contains an HP Jetdirect print server, you can configure basic networking parameters by using the submenu. These and other parameters can also be configured through HP Web Jetadmin (see Use HP Web Jetadmin software) or other network configuration tools, such as the embedded Web server (see Use the embedded Web server).

############ Item Values Explanation

I/O TIMEOUT 5 to 300 Select the I/O timeout period in seconds.

Use this setting to adjust timeout for the best performance. If data from other ports appears in the middle of your print job, increase the timeout value.

The default setting is 15. PARALLEL INPUT HIGH SPEED

HIGH SPEED: Select YES to enable the device to accept the faster parallel communications that are used for connections with newer computers.

ADVANCED FUNCTIONS

ADVANCED FUNCTIONS: Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284).

The device uses this setting to send status messages to the computer. Turning the parallel advanced functions on might slow language switching.

TCP/IP: Select whether the TCP/IP protocol stack is enabled or disabled. You can set several TCP/IP parameters. In addition, select TCP/IP to configure IPv4, IPv6, and other TCP/IP settings. IPX/SPX: Select whether the IPX/SPX protocol stack (in Novell NetWare networks, for example) is enabled or disabled. APPLETALK: Enable or disable an AppleTalk network. DLC/LLC: Select whether the DLC/LLC protocol stack is enabled or disabled. SECURITY: Print or manage network security settings. DIAGNOSTICS: Use tests to help diagnose network hardware or TCP/IP network connection problems. LINK SPEED: Select the network link speed and communications mode for the 10/100T print server. To ensure proper communication, the Jetdirect settings must match those of the network. PRINT PROTOCOLS: Prints the settings for IPX/SPX, Novell Netware, AppleTalk, and DLC/LLC protocols.

EMBEDDED JETDIRECT TCP/IP IPX/SPX APPLETALK DLC/LLC SECURITY DIAGNOSTICS LINK SPEED PRINT PROTOCOLS

###### Resets submenu

Items on the Resets submenu relate to returning settings to the defaults and changing settings such as Sleep mode.

Item Values Explanation

############ RESTORE FACTORY SETTINGS

There is no value to select. Performs a simple reset and restores most of the factory

(default) and network settings. This item also clears the input buffer for the active I/O.

CAUTION Restoring factory settings during a print job cancels the print job.

############ SLEEP MODE ON OFF

Turns Sleep mode on or off. Using Sleep mode offers the following advantages:

The device automatically comes out of Sleep mode when you send a print job, press a device control panel button, open a tray, or open the top cover.

You can set how long the device remains idle before it enters Sleep mode.

The default setting is ON.

#### Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.

############ Item Values Explanation

PRINT EVENT LOG There is no value to select. Press to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, page count, error code, and description or personality.

SHOW EVENT LOG There is no value to select. Press to scroll through the contents of the event log at the device control panel, which lists up to the 50 most recent events. Use or to scroll through the event log contents.

Generates a test page that is useful for testing the paperhandling features of the device.

PAPER PATH TEST PRINT TEST PAGE SOURCE DUPLEX COPIES

PRINT TEST PAGE: Press to start the paper-path test using the source (tray), destination (output bin), duplex, and number of copies settings that you set in the other items on the Paper Path Test menu. Set the other items before selecting PRINT TEST PAGE.

SOURCE: Select the tray that uses the paper path that you want to test. You can select any tray that is installed. Select ALL TRAYS to test all paper paths. (Paper must be loaded in

the selected trays.) DUPLEX: Determine whether the paper goes through the duplexer during the paper-path test. The menu item appears only if the device includes a built-in duplexer . COPIES: Set how many sheets of paper are used from each tray during the paper-path test.

#### Service menu

The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

ENWW Diagnostics menu 33

#### Change device-control-panel configuration settings

By using the device control panel, you can make changes to general device configuration default settings such as tray size and type, sleep delay, device personality (language), and jam recovery.

The device-control-panel settings can also be changed from a computer by using the setting page of the embedded Web server. The computer shows the same information that the control panel shows. For more information, see Use the embedded Web server.

CAUTION Configuration settings seldom need to be changed. Hewlett-Packard Company recommends that only the system administrator change configuration settings.

###### Change control-panel settings

For a complete list of menu items and possible values, see Use the control-panel menus. Certain menu options appear only if the associated tray or accessory is installed. For example, the EIO menu appears only if an EIO card is installed.

######### Change a control-panel setting

| |

|---|

NOTE Device-driver settings override control-panel settings. Software program settings override both device-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either not an option for the device or you have not turned on the associated higher-level option. See your network administrator if a function has been locked (Access denied menus locked appears on the device control-panel display).

###### Show address

This item determines whether the device IP address appears on the display with the Ready message.

########## Show the IP address

###### Tray-behavior options

Four user-defined options are available for tray behavior:

########## Set tray behavior option

###### Sleep Delay

The adjustable Sleep Delay feature reduces power consumption when the device has been inactive for an extended period. Use this menu item to set the length of time before the device goes into Sleep mode. The default setting is 30 MINUTES.

| | |---|

NOTE The device control-panel display dims when the device is in Sleep mode. Sleep mode does not affect device warm-up time unless the device was in Sleep mode for more than 8 hours.

########## Set the Sleep Delay

########## Turn the Sleep mode on or off

###### Personality

This device features automatic personality (printer-language) switching.

###### Clearable warnings

Use this feature to determine the display time of control-panel clearable warnings by selecting ON or JOB. The default value is JOB.

###### Auto continue

You can determine device behavior when the system generates an auto-continuable error. ON is the default setting.

###### Cartridge low

The device has two options for reporting that print-cartridge life is low: CONTINUE is the default value.

########## Set supplies-low reporting

###### Cartridge-out response

The device has two options for this menu item.

###### Jam recovery

Use this option to configure the device response to jams, including how the device handles the pages involved. AUTO is the default value.

########## Set the jam-recovery response

###### RAM disk

This option determines how the RAM disk feature is configured. This option is available only if the device has at least 8 MB of free memory. The default is AUTO.

###### Language

If LANGUAGE appears in English on the control panel, use the following procedure. Otherwise, turn the device off and then on again. When XXX MB appears, press and hold . When all three control panel lights are lit, release and use the following procedure to set the language.

########## Select the language during initial installation

Change the language after the initial configuration After the initial installation, you can change the control-panel display language from the control panel.

3 Input/output (I/O) configuration

This chapter describes how to configure certain network parameters on the printer:

ENWW 41

#### Parallel configuration

| | |---|

NOTE The information in this section applies only to models HP LaserJet P3005 and HP LaserJet P3005d.

A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a connector plugged into the printer parallel port. The cable can be a maximum of 10 meters (30 feet) long.

When used to describe a parallel interface, the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port. While the parallel interface provides backwards compatibility, a USB or network connection is recommended to optimize performance.

######## 2 1

|1|Parallel port

| |---|---| |2

|Parallel connector|

#### USB configuration

The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long.

###### Connect the USB cable

Plug the USB cable into the printer. Plug the other end of the USB cable into the computer.

2

1

|1|Type B USB port

| |---|---| |2

|Type B USB connector|

ENWW USB configuration 43

#### Network configuration

| | |---|

NOTE The information in this section applies only to models HP LaserJet P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x.

You might need to configure certain network parameters on the printer. You can configure these parameters from the printer control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software.

| | |---|

NOTE For more information about using the embedded Web server, see Use the embedded Web server.

For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect embedded print server is installed.

###### Manually configure TCP/IP parameters from the control panel Use manual configuration to set an IPv4 address, subnet mask, and default gateway. Set an IPv4 address

| | |---|

NOTE To cycle through the numbers more quickly, hold down the arrow button.

###### Disable network protocols (optional)

By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits:

| | |---|

NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX.

###### Enhanced I/O (EIO) configuration

| | |---|

NOTE If you are adding a print server to the base model, additional printer memory might be required.

The enhanced input/output (EIO) slot holds compatible accessory devices, such as the HP Jetdirect print server network cards or other devices. Plugging an EIO network card into the slot increases the number of network interfaces available to the printer.

######### HP Jetdirect EIO print servers

HP Jetdirect print servers (network cards) can be installed in EIO slots. These cards support multiple network protocols and operating systems. HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software.

| | |---|

NOTE Configure the card either through the control panel, the printer installation software, or with HP Web Jetadmin software. Refer to the HP Jetdirect print server documentation for more information.

4 Media and trays

This chapter describes how to use some basic device features:

ENWW 49

#### General guidelines for media

Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide.

See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to www.hp.com/support/ljpaperguide.

It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family Print Media Specification Guide and still not print satisfactorily. This can result from abnormal characteristics of the printing environment or other variables over which HP has no control (for example, extremes in temperature and humidity).

Hewlett-Packard Company recommends testing any paper before buying it in large quantities.

CAUTION Using paper that does not conform to the specifications listed here or in the print media guide can cause problems that require service. This service is not covered by the HewlettPackard warranty or service agreements.

###### Paper to avoid

The product can handle many types of paper. Using paper that does not meet specifications will cause lower print quality and increase the chance of jams.

Paper that can damage the device

In rare circumstances, paper can damage the device. The following paper must be avoided to prevent possible damage to the device:

To order HP LaserJet printing supplies, see Order parts, accessories, and supplies.

###### General media specifications

For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ljpaperguide) .

Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in ream Flat within 5 mm (0.02 in) Cut edge conditions Cut with sharp blades with no visible fray. Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200°

C (392°F) for 0.1 second. Grain Long grain Moisture content 4% to 6% by weight Smoothness 100 to 250 Sheffield

ENWW General guidelines for media 51

#### Media considerations

For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ljpaperguide) .

###### Envelopes

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

CAUTION To avoid damaging the device, use only envelopes recommended for laser printers. To prevent serious jams, always use tray 1 to print envelopes and always use the rear output bin. Never print on the same envelope more than once.

######### Envelopes with double side seams

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.

|1|Acceptable envelope construction

| |---|---| |2|Unacceptable envelope construction|

######### Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the product. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser.

Envelope margins The following gives typical address margins for a commercial #10 or DL envelope.

############ Type of address Top margin Left margin

Return address 15 mm (0.6 in) 15 mm (0.6 in) Delivery address 51 mm (2 in) 89 mm (3.5 in)

| | |---|

NOTE For the best print quality, position margins no closer than 15 mm (0.6 in) from the edges of the envelope. Avoid printing over the area where the envelope seams meet.

######### Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing.

###### Labels

CAUTION To avoid damaging the device, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

Label construction When selecting labels, consider the quality of each component:

| |

|---|

###### Transparencies

Transparencies used in the product must be able to withstand 200°C (392°F), which is the product fusing temperature.

| | |---|

CAUTION To avoid damaging the product, use only transparencies recommended for laser printers. To prevent serious jams, always use tray 1 to print transparencies and always use the rear output bin. Never print on the same transparency more than once or print on a partial transparency.

NOTE Choose transparencies in the printer driver. See Open the printer drivers.

###### Card stock and heavy media

You can print many types of card stock from the input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum performance, do not use paper heavier than 199 g/m2 (53 lb). Paper that is too heavy might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear.

| | |---|

NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.

In either the software program or the printer driver, select Heavy (106 g/m2 to 163 g/m2; 28- to 43-lb bond) or Cardstock (135 g/m2 to 216 g/m2; 50- to 80-lb cover) as the media type, or print from a tray that is configured for heavy paper. Because this setting affects all print jobs, it is important to return the product back to its original settings after the job has printed.

######### Card stock construction

CAUTION To avoid damaging the device, use only card stock recommended for laser printers. To prevent serious jams, always use tray 1 to print on card stock and always use the rear output bin.

###### Letterhead and preprinted forms

Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium.

Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser compatible or laser guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion.

| | |---|

NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.

To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:

| | |---|

NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, feed the letterhead face up in tray 1, and load the standard paper in tray 2. The device automatically prints from tray 1 first.

#### Select print media

This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect device performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:

| | |---|

NOTE Some paper might meet all of the guidelines in this manual and still not produce

satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the HP warranty or service agreements.

###### Supported media sizes

Table 4-1 Supported media sizes

Input tray

Letter Legal A4 A5 Executive

B5 (JIS) 16K Custom Statement S Postcard

Envelope1

(JIS)

(JIS)

1 Supported envelope sizes are #10, Monarch, C5, DL, and B5.

Table 4-2 Automatic 2-sided printing 1 Media size Dimensions Weight and thickness Letter 216 x 279 mm (8.5 x 11 in) 60 to 199 g/m2 (16 to 53 lb bond) Legal 216 x 356 mm (8.5 x 14 in) A4 211 x 297 mm (8.3 x 11.7 in) JIS 216 x 330 mm (8.5 x 13 in)

1 Automatic 2-sided printing on weights heavier than those shown can produce unexpected results.

| | |---|

NOTE Automatic 2-sided (duplex) printing is available with the HP LaserJet P3005d, HP LaserJet P3005dn, and HP LaserJet P3005x models.

ENWW Select print media 57

Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be manually duplexed. See Print for more information.

###### Supported media types

Type Dimensions Weight or thickness Capacity1

Plain Minimum: 76 x 127 mm (3 x 5 in)

Maximum: 216 x 356 mm (8.5 x 14 in)

60 to 199 g/m2 (16 to 53 lb) 100 sheets Preprinted 60 to 120 g/m2 (16 to 32 lb) 100 sheets Letterhead 60 to 120 g/m2 (16 to 32 lb) 100 sheets Prepunched 60 to 120 g/m2 (16 to 32 lb) 100 sheets Bond 60 to 120 g/m2 (16 to 32 lb bond) 100 sheets Recycled 60 to 120 g/m2 (16 to 32 lb) 100 sheets Colored paper 60 to 120 g/m2 (16 to 32 lb) 100 sheets Rough 60 to 199 g/m2 (16 to 53 lb) Up to 100 sheets Light 60 to 75 g/m2 (16 to 20 lb) 100 sheets Custom 60 to 199 g/m2 (16 to 53 lb) Up to 100 sheets Transparencies2 0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets Envelopes 75 to 90 g/m2 (20 to 24 lb) 10 envelopes Labels 0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets Cardstock Greater than 163 g/m2 (greater than 43 lb) Up to 100 sheets

############ Type Dimensions Weight or thickness Capacity1

Plain Minimum: 140 x 216 mm (5.5 x 8.5 in) Maximum: 216 x 356 mm (8.5 x 14 in)

60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Preprinted 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Letterhead 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Prepunched 60 to 120 g/m2 (16 to 32 lb bond) Up to 500 sheets Bond 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Recycled 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Colored paper 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets

1 The printer supports a wide range of standard and custom sizes of print media. Capacity can vary depending on media weight and thickness and environmental conditions. Smoothness should be 100 to 250 (Sheffield). For ordering information, see Supplies and accessories.

#### Printing and paper-storage environment

Ideally, the printing and paper-storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation.

Care should be taken not to purchase more paper than can be easily used in a short time (about 3 months). Paper stored for long periods might experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The paper-storage environment should be properly maintained to ensure optimum product performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment:

ENWW Printing and paper-storage environment 59

#### Load media

Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper in tray 2 or optional tray 3.

###### Load tray 1 (multipurpose tray)

Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. For information about loading special media, see Load special media.

| | |---|

NOTE Do not add media to tray 1 while the device is printing. This could cause a jam. Do not close the front door when the device is printing.

###### Customize tray 1 operation

The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media that is loaded is specifically requested. See Paper Handling menu.

Setting Explanation TRAY 1 TYPE=ANY TRAY 1 SIZE=ANY

The device usually pulls media from tray 1 first unless it is empty or closed. If you do not keep media in tray 1 all the time, or if you use tray 1 only to manually feed media, keep the default setting of TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the Paper Handling menu.

TRAY 1 TYPE= or TRAY 1 SIZE= a type other than ANY

The device treats tray 1 like the other trays. Instead of looking for media in tray 1 first, the device pulls media from the tray that matches type and size settings that are selected in the software.

In the printer driver, you can select media from any tray (including tray 1) by type, size, or source. To print by type and size of paper, see Type and Size.

You can also determine whether the device shows a prompt to ask if it can pull media from tray 1 if it cannot find the type and size that you requested in another tray. You can set the device to always prompt you before pulling from tray 1 or only prompt you if tray 1 is empty. Set the USE REQUESTED TRAY setting on the System Setup submenu of the Configure Device menu.

###### Load tray 2 and optional tray 3

Trays 2 and 3 support only paper. For supported paper sizes, see Select print media.

###### Load special media

The following table provides guidelines for loading special media and configuring the printer driver. Use the correct media-type setting in the printer driver to obtain the best print quality. For some types of media, the product reduces the print speed.

| | |---|

NOTE In the Windows printer driver, adjust the media type on the Paper tab in the Type is drop-down list. In the Macintosh printer driver, adjust the media type on the Printer features pop-up menu in the Media type drop-down list.

Media type Maximum amount

Printer-driver setting Tray 1 media

Tray 2 or tray 3 media orientation

that can be loaded into tray 2 or optional tray 3

orientation

Normal Up to 500 sheets Plain or unspecified Side to be printed facing up

Side to be printed facing down

Envelopes Zero. Envelopes

Envelope Side to be printed

Do not print envelopes from tray 2 or optional tray 3.

should be used only in tray 1

facing up, stamp area closest to the product, short edge toward the product

Heavy envelopes Zero. Envelopes

Heavy envelope Side to be printed

Do not print heavy envelopes from tray 2 or optional tray 3.

should be used only in tray 1

facing up, stamp area closest to the product, short edge toward the product

Labels Zero. Labels should be

Labels Side to be printed

Do not print labels from tray 2 or optional tray 3.

used only in tray 1

facing up, with top edge to the front of the product

Transparencies Side to be printed facing up

Do not print transparencies from tray 2 or optional tray 3.

Transparencies Zero. Transparencies should be used only in tray 1

Media type Maximum amount

Printer-driver setting Tray 1 media

Tray 2 or tray 3 media orientation

that can be loaded into tray 2 or optional tray 3

orientation

Letterhead (singlesided printing)

Up to 500 sheets Letterhead Side to be printed

Side to be printed facing down, top edge at the front of the tray

facing up, top edge toward the product

Letterhead (2-sided printing)

Up to 500 sheets Letterhead Side to be printed

Side to be printed facing up, top edge at the back of the tray

facing down, top edge away from the product

Cardstock Zero. Card stock

Cardstock or heavy Side to be printed

Do not print cardstock from tray 2 or optional tray 3.

should be used only in tray 1

facing up

Rough Up to 50 mm (1.97 in) stack height

Rough Side to be printed facing up

Side to be printed facing down

#### Control print jobs

In Windows, three settings affect how the printer driver pulls media when you send a print job. The

Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the device automatically uses the default device settings to select a tray.

CAUTION Make device setup changes through the software program or the printer driver

whenever possible, because changes that you make at the control panel become default settings for subsequent print jobs. Settings selected in the software or the printer driver override controlpanel settings.

###### Source

Print by Source to specify a tray from which the device will pull media. The device tries to print from this tray, no matter what type or size is loaded in it. If you select a tray that is configured for a type or size that does not match your print job, the job does not proceed until you load the tray with the correct type or size. If you load the tray correctly, the device begins printing. If you press , you can select another tray.

| | |---|

NOTE If you have difficulties printing by Source, see Priority for print settings.

###### Type and Size

Print by Type or Size when you want to pull media from the first tray that is loaded with the type or size that you select. Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead, and you specify that the driver print on plain paper, the device will not pull media from that tray, but will pull paper from a tray that has plain paper loaded and is configured for plain paper.

| | |---|

NOTE Selecting the Any setting negates the tray lock-out function.

Selecting media by type and size results in significantly better print quality for heavy paper, glossy paper, and overhead transparencies. Using the wrong setting can result in unsatisfactory print quality. Always print by Type for special print media, such as labels or transparencies. Always print by Size for envelopes.

| | |---|

NOTE If all of the tray type settings are set to ANY, and if you do not select a specific tray (source) in the printer driver, the device pulls media from the lowest tray. For example, if you have an optional tray 3 installed, the device pulls media from that tray first. However, if the tray 1 size and type settings are set to ANY and if media is loaded in the tray, then the device prints from tray 1 first. If tray 1 is closed, the device prints from the lowest tray.

ENWW Control print jobs 67

#### Select output bins

The device has two output bins into which it places finished print jobs:

| | |---|

###### Print to the top output bin

###### Print to the rear output bin

| | |---|

NOTE When tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job. Using a straight-through paper path can reduce curling.

ENWW Select output bins 69

5Print

This chapter describes how to perform basic printing tasks:

ENWW 71

#### Use features in the Windows device driver

When you print from a software program, many of the product features are available from the device driver. For complete information about the features that are available in the device driver, see the devicedriver Help. The following features are described in this section:

| | |---|

NOTE Settings in the device driver and software program generally override control-panel settings. Software-program settings generally override device-driver settings.

###### Create and use quick sets

Use quick sets to save the current driver settings for reuse. Quick sets are available on most printerdriver tabs. You can save up to 25 Print Task Quick Sets.

########## Create a quick set

| | |---|

NOTE To use printer-driver default settings, select Default Print Settings from the Print Task Quick Sets drop-down list.

###### Use watermarks

A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document.

###### Resize documents

Use the document resizing options to scale a document to a percentage of its normal size. You can also choose to print a document on a different size paper, with or without scaling.

########## Reduce or enlarge a document

########## Print a document onto a different paper size

###### Set a custom paper size from the printer driver

###### Use different paper and printing covers

Follow these instructions for printing a first page that is different from other pages in the print job.

| | |---|

NOTE The paper size must be the same for all pages of the print job.

###### Print a blank first page

###### Print multiple pages on one sheet of paper

You can print more than one page on a single sheet of paper.

● If you need to change the page orientation, click the Finishing tab, and then click Portrait or Landscape.

###### Print on both sides of the paper

When duplex printing is available, you can automatically print on both sides of a page. If duplex printing is not available, you can manually print on both sides of a page by feeding the paper through the product a second time.

| | |---|

NOTE In the device driver, Print on Both Sides (manually) is available only when duplex printing is not available or when duplex printing does not support the type of print media being used.

To configure the product for automatic or manual duplex printing, open the printer-driver properties, click the Device Settings tab, and then select the appropriate settings under Installable Options.

| | |---|

NOTE The Configure tab is not available from within software programs.

NOTE The procedure to open the device-driver properties depends on the operating system that you are using. For information about opening the device-driver properties for your operating system, see Open the printer drivers. Look for the column titled "To change the device configuration settings".

######### Use automatic duplex printing

CAUTION To avoid jams, do not load paper that is heavier than 105 g/m2 (28 lb bond).

● If necessary, select Flip Pages Up to change the manner in which pages are turned, or select a binding option in the Booklet Layout list box.

CAUTION To avoid jams, do not load paper that is heavier than 105 g/m2 (28 lb bond).

######### Layout options for printing on both sides

The four duplex orientation options are shown here. To select option 1 or 4, select Flip Pages Up in the printer driver.

##### 1 2 3 4

2

2

3

2

5

3

5

2

3 5

3 5

continuously from top to bottom.

bottom.

is oriented right-side-up. Facing pages are read from top to bottom.

###### Use the Services tab

If the product is connected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server. This page shows the current status of the product, the percentage of life remaining for each supply, and information for ordering supplies. For more information, see Use the embedded Web server.

#### Use features in the Macintosh device driver

When you print from a software program, many of the device features are available from the device driver. For complete information about the features that are available in the device driver, see the devicedriver Help. The following features are described in this section:

| | |---|

NOTE Settings in the device driver and software program generally override control-panel settings. Software-program settings generally override device-driver settings.

###### Create and use presets

Use presets to save the current printer driver settings for reuse.

########## Create a preset

########## Use presets

| | |---|

NOTE To use printer-driver default settings, select the Standard preset.

###### Print a cover page

You can print a separate cover page for your document that includes a message (such as “Confidential”).

| | |---|

NOTE To print a blank cover page, select Standard as the Cover Page Type.

###### Print multiple pages on one sheet of paper

You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.

###### Print on both sides of the paper

When duplex printing is available, you can automatically print on both sides of a page. Otherwise, you can manually print on both sides of a page by feeding the paper through the device a second time.

CAUTION To avoid jams, do not load paper that is heavier than 105 g/m2 (28-lb bond).

########## Use automatic duplex printing

ENWW Use features in the Macintosh device driver 79

########## Print on both sides manually

CAUTION To avoid jams, do not load paper that is heavier than 105 g/m2 (28-lb bond).

| | |---|

NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side.

#### Cancel a print job

You can stop a print request by using the device control panel or using your software program. For instructions on how to stop a print request from a computer on a network, see the online Help for the specific network software.

| | |---|

NOTE It can take some time for all printing to clear after you have canceled a print job.

###### Stop the current print job from the printer control panel

| | |---|

NOTE If the print job is too far into the printing process, you might not have the option to cancel it.

Stop the current print job from the software program A dialog box will appear briefly on the screen, giving you the option to cancel the print job. If several requests have been sent to the printer through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows 98, Windows 2000, Windows XP, or Windows Me), delete the print job there. For Windows 98 or Windows Me, click Start, click Settings, and then click Printers. For Windows 2000 and Windows XP, click Start, and then click Printers. Double-click the device icon to open the print spooler. Select the print job that you want to cancel, and then press Delete. If the print job is not cancelled, you might need to shut down and restart the computer.

ENWW Cancel a print job 81

#### Manage stored jobs

| | |---|

NOTE This feature is available only for devices that have installed hard drives.

To store print jobs on the device, use the Job Storage tab in the device driver Properties dialog box. After a job is stored, you can print it or delete it from the device control panel.

########## Print a stored job

● If you have more than one stored job that is protected by a personal identification number (PIN), the ALL PRIVATE JOBS menu item appears. If you want to print one of the PINprotected jobs, highlight ALL PRIVATE JOBS, and then press .

● If the job is not PIN-protected, go to step 7.

########## Delete a stored job

● If you have more than one stored job that is PIN-protected, the ALL PRIVATE JOBS menu item appears. If you want to delete one of the PIN-protected jobs, highlight ALL PRIVATE JOBS, and then press .

6 Manage and maintain the device

This chapter describes how to manage the device:

ENWW 83

#### Use information pages

From the device control panel, you can print pages that give details about the device and its current configuration. The table below provides the procedures for printing the information pages.

Page description How to print the page

Menu map

Shows the control-panel menus and available settings.

The content of the menu map varies, depending on the options currently installed in the device.

For a complete list of control panel menus and possible values, see Use the controlpanel menus.

############ Configuration page

Shows device settings and installed accessories.

| | |---|

NOTE If the device contains an HP Jetdirect print server or an optional hard disk drive, an additional configuration page prints that provides information about those devices.

Supplies status page Shows print-cartridge toner levels.

| | |---|

NOTE If you are using non-HP supplies, the supplies status page might not show the remaining life for those supplies. For more information, see HP policy on non-HP print cartridges.

############ Usage page

Shows a page count for each size of paper printed, the number of one-sided (simplexed) or two-sided (duplexed) pages, and the average percentage of coverage.

############ Page description How to print the page File directory

Shows information for all installed mass storage devices.

| | |---|

NOTE This option does not appear if no mass storage devices are installed.

############ PCL or PS font list

Shows which fonts are currently installed in the device.

| | |---|

NOTE The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.

ENWW Use information pages 85

#### Configure e-mail alerts

| | |---|

NOTE If your company does not have e-mail, this feature might not be available.

You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the device. The alerts take the form of e-mail messages to the e-mail account(s) that you specify.

You can configure the following:

############ Software Information location

HP Web Jetadmin See Use HP Web Jetadmin software for general information about HP Web Jetadmin. See the HP Web Jetadmin Help system for details about alerts and how to set them up.

Embedded Web server See Use the embedded Web server for general information about the embedded Web server. See the embedded Web server Help system for details about alerts and how to set them up.

#### Use the HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

You can use the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use the HP Easy Printer Care software.

| | |---|

NOTE You do not have to have Internet access to open and use the HP Easy Printer Care software. However, if you click a Web-based link, you must have Internet access to go to the site associated with the link.

###### Open the HP Easy Printer Care software

Use one of the following methods to open HP Easy Printer Care software:

###### HP Easy Printer Care software sections

Section Options

Device List tab

Shows information about each device in the Devices list

If you click a device in the list, the HP Easy Printer Care software opens the Overview tab for that device.

############ Support tab

Provides help information and links

Supplies Ordering window Provides access to online or e-mail supplies ordering

ENWW Use the HP Easy Printer Care software 87

Section Options Alert Settings window Allows you to configure the device to automatically notify you of device issues

############ Overview tab

Contains basic status information for the device

Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those devices from your computer.

Find Other Printers window Allows you to add more printers to your printer list

#### Use the embedded Web server

| | |---|

NOTE When the device is directly connected to a computer, use the HP Easy Printer Care software to view the device status.

To use the embedded Web server, you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later. The embedded Web server works when the device is connected to an IP-based network. The embedded Web server does not support IPX-based or AppleTalk device connections. You do not need Internet access to open and use the embedded Web server.

###### Open the embedded Web server by using a network connection

| | |---|

NOTE After you open the URL, you can bookmark it so that you can return to it quickly in the future.

###### Embedded Web server sections

Tab or section Options

Information tab

Provides device, status, and configuration information

############ Settings tab

Provides the ability to configure the device from your computer

| | |---|

NOTE The Settings tab can be password-protected. If this device is on a network, always consult with the system administrator before changing settings on this tab.

############ Networking tab

Network administrators can use this tab to control network-related settings for the device when it is connected to an IP-based network. This tab does not appear if the device is directly connected to a computer, or if the device is connected to a network using anything other than an HP Jetdirect print server.

Provides the ability to change network settings from your computer

| | |---|

NOTE The Networking tab can be password-protected.

############ Other links

Contains links that connect you to the Internet

| | |---|

NOTE You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.

#### Use HP Web Jetadmin software

HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.

To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site.

If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.

| | |---|

NOTE Browsers must be Java-enabled. Browsing from an Apple PC is not supported.

#### Use the HP Printer Utility for Macintosh

Use the HP Printer Utility to configure and maintain a device from a Mac OS X computer.

###### Open the HP Printer Utility

########## Open the HP Printer Utility in Mac OS X V10.2

########## Open the HP Printer Utility in Mac OS X V10.3 or V10.4

| | |---|

NOTE If the Printer Setup Utility icon does not appear in the Dock, open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility.

###### HP Printer Utility features

The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages.

Item Description Configuration Page Prints a configuration page. Supplies Status Shows the device supplies status and provides links for online supplies-ordering. HP Support Provides access to technical assistance, online supplies ordering, online registration, and

recycling and return information. File Upload Transfers files from the computer to the device. Upload Fonts Transfers font files from the computer to the device. Firmware Update Transfers updated firmware files from the computer to the device. Duplex Mode Turns on the automatic two-sided printing mode. Economode & Toner Density Turns on the Economode setting to conserve toner, or adjusts toner density. Resolution Changes the resolution settings, including the REt setting. Lock Resources Locks or unlocks storage products, such as a hard disk. Stored Jobs Manages print jobs that are stored on the device hard disk. Trays Configuration Changes the default tray settings. IP Settings Changes the device network settings and provides access to the embedded Web server.

ENWW Use the HP Printer Utility for Macintosh 93

Item Description Bonjour Settings Provides the ability to turn on or off Bonjour support or change the device service name

that is listed on a network. Additional Settings Provides access to the embedded Web server. E-mail Alerts Configures the device to send e-mail notices for certain events.

#### Manage supplies

Using, storing, and monitoring the print cartridge can help ensure high-quality output.

###### Supplies life

The average cartridge yield is 6,500 pages (for the Q7551A cartridge) or 13,000 pages (for the Q7551X cartridge), in accordance with ISO/IEC 19752. Actual cartridge yield depends on specific use.

CAUTION EconoMode is a feature that allows the device to use less toner per page. Selecting this option may extend the life of the toner supply and may reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there may be toner supply remaining in the cartridge.

###### Approximate print-cartridge replacement intervals

############ Print cartridge Page count Approximate time period1

Black (Q7551A) 6,500 pages1 3 months Black (Q7551X) 13,000 pages 6 months

1 Approximate life is based on 2,000 pages per month.

To order supplies online, go to www.hp.com/support/LJP3005 . Manage the print cartridge Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it.

CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

Use genuine HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information:

######### HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.

ENWW Manage supplies 95

| | |---|

NOTE Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements.

To install a new HP print cartridge, see Change the print cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge.

######### Print-cartridge authentication

The device automatically authenticates the print cartridge when it is inserted into the device. During authentication, the device notifies you whether a cartridge is a genuine HP print cartridge.

If the device control-panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see HP fraud hotline and Web site.

HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following:

#### Replace supplies and parts

Carefully follow the guidelines in this section when replacing device supplies.

###### Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the device.

For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/LJP3005.

| | |---|

NOTE Hewlett-Packard recommends the use of HP products in this device. Use of nonHP products may cause problems requiring service that is not covered by the HP warranty or service agreements.

###### Change the print cartridge

When a print cartridge approaches the end of useful life, a message appears on the control panel recommending that you order a replacement. The device can continue to print using the current print cartridge until a message appears instructing you to replace the cartridge.

CAUTION Do not touch the shutter or the surface of the roller.

After a short time, the control panel should display Ready.

#### Clean the device

During the printing process, paper, toner, and dust particles can accumulate inside the device. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve printquality problems).

###### Clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.

###### Clean the paper path

| | |---|

NOTE If your device has an automatic duplexer, go to step 7.

| | |---|

NOTE If you are not in the menus, navigate to PRINT QUALITY by using the previous instructions.

7 Problem solving

This problem-solving information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list.

ENWW 101

#### Problem-solving checklist

If you are experiencing problems with the device, use the following checklist to identify the cause of the problem:

For additional information about installation and setup, see the device getting started guide. If you cannot find solutions to device problems in this guide, go to www.hp.com/support/LJP3005.

###### Factors that affect device performance

Several factors affect the time it takes to print a job:

| | |---|

NOTE Although additional device memory can resolve memory problems, improve how the device handles complex graphics, and improve download times, it will not increase maximum device speed (ppm).

#### Problem-solving flowchart

If the device is not responding correctly, use the flowchart to determine the problem. If the device does not pass a step, follow the corresponding problem-solving suggestions.

If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider.

| | |---|

NOTE Macintosh users: For more problem-solving information, see Solve common Macintosh problems.

###### Step 1: Does READY appear on the control-panel display?

YES Go to step 2. NO The display is blank, and the device fan is off.

The display is blank, but the device fan is on.

The display is in the wrong language.

The display shows garbled or unfamiliar characters.

A message other than READY appears on the control-panel display.

● Go to Controlpanel messages.

● Turn the device off and then on. When XXX MB appears on the control-panel display, press and hold down

until all three lights stay on. This could take up to 10 seconds. Then, release

Press to scroll through the available languages. Press to save the appropriate language as the new default.

###### Step 2: Can you print a configuration page?

(See Use information pages.)

YES Go to step 3.

NO

A configuration page does not print. A blank page prints. A message other than READY or

PRINTING CONFIGURATION appears on the control-panel display.

● Go to Control-panel messages.

###### Step 3: Can you print from a program?

YES Go to step 4. NO The job will not print. A PS error page or list of commands prints.

###### Step 4: Does the job print as expected?

YES Go to step 5. NO Print is garbled, or only a portion of the page prints.

Printing stops in the middle of the job.

Print speed is slower than expected.

A device control panel setting is not taking effect.

● Check settings in the device driver or program. (The device driver and program settings override device control-panel settings.)

CLEARABLE WARNINGS and AUTO CONTINUE settings off. Then print the job again.

The print job is not formatted correctly.

Paper is not fed correctly or is damaged.

There are print-quality problems.

###### Step 5: Does the device select the trays?

YES For other problems, check the Contents, the Index, or the device driver online

Help.

NO The device pulls paper from the wrong tray.

An optional tray is not working correctly.

A message other than READY appears on the device control panel display.

● Go to Control-panel messages

############ 1 SIZE and TRAY 1 TYPE to a setting other than ANY.

#### Solve general print problems

Device selects media from the wrong tray.

Cause Solution

The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found

on the Page Setup menu within the program. Remove any media in other trays to make the device select from the correct tray. For Macintosh computers, use the HP Printer Utility to change the priority of the tray.

The configured size does not match the size of the media that is loaded in the tray.

Through the control panel, change the configured size to match the size of the media that is loaded in the tray.

Device does not pull paper from tray. Cause Solution The tray is empty. Load paper in the tray. The paper guides are set incorrectly. To set the guides correctly, see Load media.

For tray 2 and tray 3, make sure that the leading edge of the paper stack is even. An uneven edge can prevent the lift plate from rising.

Paper curls when it exits the device.

Cause Solution

The paper curls when it exits to the top output bin. Open the rear output bin to allow the paper to exit in a straight path through the device. Turn over the paper that you are printing on. Reduce the fusing temperature to reduce the curling. (See Print Quality submenu)

Print job is extremely slow. Cause Solution The job might be very complex. The maximum speed of the device cannot be exceeded even when more memory is added. Printing speeds might be automatically reduced when printing on custom-sized media.

Reduce the complexity of the page or try adjusting the printquality settings. If this problem occurs frequently, add memory to the device.

Note: Slower speeds are expected when printing on narrow paper, when printing from tray 1, or when using the HIGH 2 fuser mode.

You are printing a PDF or PostScript (PS) file but are using a PCL device driver.

Try using the PS device driver rather than the PCL device driver. (You can usually do this from a software program.)

Print job prints on both sides of the paper.

Cause Solution

The device is set for duplexing. See Open the printer drivers to change the setting, or see the online Help.

Print job contains only one page but the device processes the back side of the page as well (the page comes part of the way out, and then goes back into the device).

Cause Solution

The device is set for duplexing. Even if the print job contains only one page, the device also processes the back side.

See Open the printer drivers to change the setting, or see the online Help.

Do not try to pull the page out of the device before duplexing is complete. Jamming might result.

Pages print, but are totally blank.

Cause Solution

The sealing tape might still be on the print cartridge. Remove the print cartridge and pull out the sealing tape.

Reinstall the print cartridge. The file might have blank pages. Check the file to make sure that it does not contain blank pages.

The device prints, but the text is wrong, garbled, or incomplete.

Cause Solution

The device cable is loose or defective. Disconnect the device cable and reconnect it. Try a print job

that you know works. If possible, attach the cable and device to another computer and try a print job that you know works. Finally, try a new cable.

ENWW Solve general print problems 109

The device prints, but the text is wrong, garbled, or incomplete. Cause Solution The wrong driver was selected in the software. Check the software device selection menu to make sure that

an HP LaserJet P3005 device is selected. The software program is malfunctioning. Try printing a job from another program.

The device does not respond when you select Print in the software. Cause Solution The device is out of media. Add media. The device might be in the manual-feed mode. Change the device from manual-feed mode. The cable between the computer and the device is not connected correctly.

Disconnect and reconnect the cable.

The device cable is defective. If possible, attach the cable to another computer and print a

job that you know works. You might also try using a different cable.

The wrong device was selected in the software. Check the software device selection menu to make sure that

an HP LaserJet P3005 device is selected. The device might have a jam. Clear any jams, paying careful attention to the duplexer area

(if your model has a duplexer). See Clear jams.

The software for the device is not configured for the device port.

Check the software device selection menu to make sure that it is using the correct port. If the computer has more than one port, make sure that the device is attached to the correct one.

The device is on a network and is not receiving a signal. Check cable connections. Reinstall the printing software. Print

a job that you know works. Clear any stopped jobs from the print queue.

The device is not receiving power. If no lights are on, check the power cord connections. Check

the power switch. Check the power source.

The device is malfunctioning. Check the control-panel display for messages and lights to determine if the device is indicating an error. Note any message and see Control-panel messages.

#### Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the device.

Message type Description Status messages Status messages reflect the current state of the device. They inform you of normal device operation

and require no interaction to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message Ready appears if the device is online.

Warning messages Warning messages inform you of data and print errors. These messages typically alternate with

the Ready or status messages and remain until the button is pressed. Some warning messages are clearable. If CLEARABLE WARNINGS is set to JOB on the device CONFIGURE DEVICE menu, the next print job clears these messages.

Error messages Error messages communicate that some action must be performed, such as adding paper or clearing

a jam. Some error messages are auto-continuable. If AUTO-CONTINUE is set on the menus, the device will continue normal operation after an auto-continuable error message appears for 10 seconds.

| | |---|

NOTE Pressing any button during the 10-second auto-continuable error message overrides the auto-continue feature, and the button function takes precedence. For example, pressing the Stop button pauses printing and offers the option to cancel the print job.

Critical-error messages Critical error messages inform you of a device failure. Some of these messages can be cleared by turning the device off and then on. These messages are not affected by the AUTO-CONTINUE setting. If a critical error persists, service is required.

ENWW Control-panel message types 111

#### Control-panel messages

Control panel message Description Recommended action Install supply 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press

A new, non-HP supply has been installed. This message appears until an HP supply is installed or you press .

If you believe you purchased an HP supply, please go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press . The first pending print job will be cancelled.

For help press

The device cannot read or write to the printcartridge memory tag, or the memory tag is missing.

The device internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the device on.

Contact HP support.

To continue press

A jam has occurred in the fuser area. ● Press to see step-by-step information.

############ 13.XX.YY FUSER JAM INSIDE TOP COVER

alternates with

For help press

A page is jammed in the multipurpose tray. ● Press to see step-by-step information.

Clear jam then press

reinstall tray 2. See Clear jams from the input-tray areas. If the message persists after clearing all pages, contact HP Support.

A page is jammed in the tray indicated. ● Press to see step-by-step information.

13.XX.YY JAM IN TRAY X alternates with Clear jam then press

| | |---|

NOTE To avoid jams with heavier media, use tray 1 and the rear output bin.

A jam has occurred inside the duplexer. ● Press to see step-by-step information.

13.XX.YY JAM INSIDE DUPLEXER alternates with For help press

13.XX.YY JAM INSIDE FRONT DOOR alternates with For help press

A jam has occurred inside the front door. Press for help. or See Clear jams from the input-tray areas If the message persists after clearing all pages and exiting Help, contact HP Support.

13.XX.YY JAM INSIDE REAR DOOR alternates with Clear jam then press

A jam has occurred in the duplex reversing area.

A jam has occurred in the rear door area. ● Press to see step-by-step information.

13.XX.YY JAM INSIDE REAR DOOR alternates with For help press

13.XX.YY JAM INSIDE TOP COVER alternates with Remove print cartridge

A jam has occurred in the registration assembly area.

| | |---|

NOTE Data will be lost.

20-INSUFFICIENT MEMORY alternates with For help press To continue press

The device has received more data from the computer than fits in available memory.

21 PAGE TOO COMPLEX alternates with To continue press

The page-compression process is too slow for the device. Some data may be lost on the page.

| | |---|

NOTE Data will be lost.

22-EIO X BUFFER OVERFLOW alternates with To continue press

For devices with an EIO device only. The device EIO card in slot X has overflowed its I/O buffer during a busy state.

| | |---|

NOTE A loss of data will occur.

############ 22-EMBEDDED I/O BUFFER OVERFLOW The embedded HP Jetdirect print server

buffer has overflowed during a busy state.

| | |---|

NOTE Data will be lost.

22-PARALLEL I/O BUFFER OVERFLOW alternates with To continue press

The device parallel buffer has overflowed during a busy state.

| | |---|

NOTE Data will be lost.

22-SERIAL I/O BUFFER OVERFLOW alternates with To continue press

The device serial buffer has overflowed during a busy state.

| | |---|

NOTE Data will be lost.

22-USB I/O BUFFER OVERFLOW alternates with To continue press

The device's USB buffer has overflowed during a busy state.

● Press to continue printing.

40 BAD SERIAL TRANSMISSION alternates with To continue press

A serial data error (parity, framing, or line overrun) has occurred while the device was receiving data.

| | |---|

NOTE Data will be lost.

| | |---|

NOTE Data will be lost.

40 EIO X BAD TRANSMISSION alternates with To continue press

A connection with the card in the EIO slot has broken.

| | |---|

NOTE Data will be lost.

40 EMBEDDED I/O BAD TRANSMISSION alternates with To continue press

The connection with the HP Jetdirect embedded print server has broken.

Press to continue printing.

41.3 UNEXPECTED SIZE IN TRAY alternates with LOAD TRAY X

Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.

Ensure that all trays are configured correctly before printing again. See Load media for more information.

41.5 UNEXPECTED TYPE IN TRAY X alternates with LOAD TRAY X

The device senses a different media type than what is configured in the tray.

Ensure that all trays are configured correctly before printing again. See Load media for more information.

A device error has occurred. ● Press to continue or press for more information.

41.X ERROR alternates with To continue press

A critical firmware error has occurred. ● Turn the device off and then on. ● If the message persists, contact

HP Support.

A fuser error has occurred. ● Turn the device off.

For help press

A device error has occurred. ● Press to continue.

A device error has occurred. ● Press to continue.

52 XY ERROR alternates with To continue turn off then on

● If the message persists, contact HP support.

The engine is not communicating with the formatter.

An error has occurred. ● Turn the device off and then on.

● If the message persists, contact HP Support.

A device fan error has occurred. ● Turn the device off and then on. ● If the message persists, contact

HP Support.

An error has occurred in which a memory tag CPU was detected.

A device motor error has occurred. ● Turn the device off and then on. ● If the message persists, contact

HP Support.

62 NO SYSTEM No system was found. ● Turn the device off and then on.

A scan buffer error has occurred. ● Turn the device off and then on. ● If the message persists, contact

64 ERROR For help press alternates with To continue turn off then on

HP Support.

68.X PERMANENT STORAGE FULL alternates with To continue press

A non-volatile storage device is full. Press to clear the message. Printing can continue, but unexpected behavior could result.

X Description

68.X PERMANENT STORAGE WRITE FAIL alternates with To continue press

A non-volatile storage device is full. Press to clear the message. Printing can continue, but unexpected behavior could result.

X Description

############ 68.X STORAGE ERROR SETTINGS CHANGED

A non-volatile storage device is full. Press to clear the message. Printing can continue, but unexpected behavior could result.

alternates with

To continue press

X Description

A critical hardware error has occurred. ● Turn the device off and then on.

79.XXXX alternates with To continue turn off then on

● If the problem persists, contact HP Support.

8X.YYYY EIO ERROR The EIO accessory card has encountered a

critical error.

############ 8X.YYYY EMBEDDED JETDIRECT ERROR

The HP Jetdirect embedded print server has encountered a critical error.

To change press To skip, press STOP

The device has an internal clock that tracks the date and time. You are prompted to set the correct date and time the first time you turn on the device.

Press to change the date and time. Press Stop to skip this step. You can set the date and time later by using the SYSTEM SETUP menu.

If the prompt appears each time you turn on the device, the clock is not working correctly. Contact HP support.

Access Denied MENUS LOCKED The device administrator has enabled the

Contact the device administrator to change settings.

control-panel security mechanism. You cannot modify control-panel settings in this circumstance. The message disappears after a few seconds, and the device returns to Ready or BUSY state.

Change the size setting for the tray.

You are trying to set duplex registration for a tray that is configured for ANY SIZE or ANY CUSTOM. Duplex registration is not available when the tray size is set to either of these settings.

############ ACTION NOT CURRENTLY AVAILABLE ON TRAY X

alternates with

Tray size cannot be ANY SIZE/ANY CUSTOM

Canceling... The device is in the process of canceling a

No action necessary.

job. The message appears while the job is stopped, the paper path is flushed, and any remaining incoming data on the active data channel is received and discarded.

Checking paper path The engine is turning the rollers to check for

No action necessary.

possible jams.

Checking printer The engine is performing an internal test. No action necessary. CHOSEN PERSONALITY NOT AVAILABLE alternates with To continue press

The device encountered a request for a personality that did not exist in the device. The job is cancelled and no pages are printed.

CLEANING DISK X% COMPLETE alternates with DO NOT POWER OFF

The memory disk is being cleaned. This process might take up to an hour. During this time, no jobs can be printed.

Do not turn off the device. Wait for the process to complete.

The device automatically restarts at the end of the cleaning process.

Cleaning... The device is processing the cleaning page. No action necessary. Clearing event log This message appears while the event log is

No action necessary.

cleared. The device then returns to the SERVICE menu.

Clearing paper path The device jammed or detected misplaced

No action necessary.

media. The device is attempting to eject these pages automatically.

############ CLOSE TOP COVER AND FRONT DOOR The top cover and front door need to be

Close the top cover and front door.

closed.

CODE CRC ERROR An error has occurred during a firmware

upgrade.

Creating...CLEANING PAGE The device is generating a cleaning page.

The device returns to the Ready state after the cleaning page is printed.

DATA RECEIVED alternates with Ready

The device received data and is waiting for a form feed. When the device receives another file, the message disappears.

If the device is waiting for a form feed, press to continue.

If the device is paused, press Stop to continue.

The device is paused.

############ Event Log Empty SHOW EVENT LOG was selected from the

No action necessary.

control panel, and the event log is empty.

Replace this supply with a genuine HP supply that is designed for this device.

This genuine HP supply was not designed for this device and is not supported. The device can print with this supply, but print quality might be affected.

############ GENUINE HP SUPPLIES DESIGNED FOR

alternates with

Ready Genuine HP supplies installed A new HP cartridge has been installed. The

No action necessary.

device returns to the Ready state after approximately 10 seconds.

Incorrect The PIN number is incorrect. Contact the network administrator. INFLATE FAILURE An error has occurred during a firmware

upgrade.

HP Support. Initializing This message appears when the device is

No action necessary.

turned on and begins initialization.

Initializing permanent storage This message appears when the device is

No action necessary.

turned on to show that permanent storage is being initialized.

INSERT OR CLOSE TRAY XX A tray is open and the device is trying to print

Close the tray indicated so that printing can continue.

from another tray.

INSTALL FUSER

The fuser is either not installed or not correctly installed in the device.

Press for help. or Contact HP Customer Support or your authorized HP service provider.

For help press

Install supply alternates with For status press

The print cartridge is missing. Install the missing cartridge. For more

information, see Change the print cartridge.

############ INSUFFICIENT MEMORY TO LOAD FONTS/DATA

This message alternates with the name of the storage device. The storage device does not have enough memory to load the fonts or other data.

Press to continue printing without using the data.

To solve the problem, increase the amount of memory for the device. Press for more information.

LOAD TRAY X alternates with For help press

Tray X is either empty or configured for a type and size other than that specified in the job. No other tray is available.

Press for help. or See Load media for more information.

LOAD TRAY X alternates with To use another tray press

Tray X is either empty or configured for a type and size other than that specified in the job.

Press for help. or Press to print from another tray. See Load media for more information.

Loading program X alternates with DO NOT POWER OFF

Programs and fonts can be stored on the device file system and are loaded into RAM when the device is turned on. The number X specifies a sequence number indicating the current program being loaded.

No action necessary.

MANUALLY FEED alternates with

Tray 1 is empty and no other tray is available. Load media into tray 1, and press to continue.

For help press Press for help. or See Load media for more information.

MANUALLY FEED alternates with To continue press

Media is in tray 1, but the print job requires a specific type and size that is not currently available.

Press to print from the tray. or Press for help. or See Load media for more information.

MANUALLY FEED alternates with To use another tray press

No media is in tray 1, and a print job requires a specific type and size that is available in another tray.

Press to print from another tray. See Load media for more information.

or

Press for help.

MANUALLY FEED OUTPUT STACK alternates with Then press to print second sides

The first side of a manual two-sided print job has been printed and the device is paused until for the output stack is reinserted.

Take the printed stack out of the output bin and reinsert it in tray 1 to print the second side of the two-sided print job. Press to continue. See Print for more information.

MEM TEST FAILURE REPLACE DIMM 1 The memory DIMM has failed. Install a supported memory DIMM. See Install

memory.

NON HP SUPPLY IN USE alternates with Ready

The device has detected that a nonHP supply is currently installed but was pressed to override the message.

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit.

Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty.

NON HP SUPPLY INSTALLED alternates with For help pressFor help press

A new, non-HP supply has been installed. This message appears until an HP supply is installed or you press .

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit.

Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty.

To continue printing, press .

PAPER PATH JAM FRONT DOOR alternates with For help press

A page is jammed in the paper path. Open the front door and remove any jammed

media.

Paused alternates with To return to Ready press the STOP key

The device has paused. Press Stop to resume printing.

Performing upgrade A firmware upgrade is in process. No action necessary. Do not turn off the

device.

Performing... PAPER PATH TEST The device is performing a paper-path test. No action necessary.

PRINTING STOPPED

This message appears when a Print/Stop test runs and the time expires.

Press to continue printing.

To continue press

PROCESSING DUPLEX JOB alternates with Do not grab paper until job completes

During duplex printing, the paper emerges for a short time before it is pulled back into the device.

Do not pick up pages until they come to rest in the output bin.

The RAM disk has failed. ● Printing can continue for jobs that do not

RAM DISK DEVICE FAILURE alternates with Ready To clear press

require the RAM disk.

● To remove this message from the display, press .

RAM DISK FILE OPERATION FAILED alternates with Ready To clear press

The device received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory).

RAM DISK FILE SYSTEM IS FULL alternates with Ready To clear press

The device received a PJL file system command to store something on the file system, but the file system is full.

RAM DISK IS WRITE PROTECTED alternates with Ready To clear press

The file system is protected and no new files can be written to it.

RAM DISK X Initializing alternates with DO NOT POWER OFF

The new RAM disk installed in slot X is initializing.

No action necessary.

Receiving upgrade A firmware upgrade is in progress. Do not turn the device off until the device

returns to Ready.

Replace supply alternates with For status press

The print cartridge is out and needs to be replaced.

Install a new cartridge. For more information, see Change the print cartridge.

Request accepted please wait The device has accepted a request to print an

No action necessary.

internal page, but the current job must finish printing before the internal page will print.

Resend upgrade The firmware upgrade was not successful. Attempt the upgrade again. Restoring The device is restoring settings. No action necessary.

Restoring factory settings The device is restoring factory settings. No action necessary. RFU LOAD ERROR An error has occurred during a firmware

upgrade.

SANITIZING DISK X% COMPLETE alternates with DO NOT POWER OFF

The memory disk is being sanitized. This process might take up to an hour. During this time, no jobs can be printed.

Do not turn off the device. Wait for the process to complete.

The device automatically restarts at the end of the sanitation process.

Setting saved A menu selection has been saved. No action necessary. SIZE MISMATCH IN TRAY XX alternates with Ready

The tray is loaded with a media size that is different than the size for which the tray is configured. Printing can continue from other trays, but not from this one.

Sleep mode on The device is in the sleep mode. Any button

No action necessary. The device automatically exits sleep mode.

press or the receipt of data clears sleep mode.

STANDARD TOP BIN FULL alternates with Remove all paper from bin

The output bin is full. Printing cannot continue.

Empty the output bin. Printing resumes automatically.

Tray X alternates with To change size or type press

The device is reporting the current configuration of tray X.

No action necessary. Press to clear the message. Press to change the type or size. See Load media for more information.

TRAY XX EMPTY alternates with Ready

The tray is empty, but the current print job does not require this tray.

Fill the tray. The message indicates the type and size of media for which the tray is currently configured.

TRAY XX OPEN For help press alternates with Ready

The tray is open, but printing can continue. Close the tray.

TRAY XX OPEN OR EMPTY alternates with Ready

The tray is open or empty, but the current print job does not require this tray.

Close or fill the tray.

In the PAPER HANDLING menu, configure the tray for the correct type.

The tray is loaded with a media type that is different than the type for which the tray is configured. Printing can continue from other trays, but not from this one.

TYPE MISMATCH IN TRAY XX alternates with Ready

Unauthorized supply in use alternates with Ready

The device has detected that a nonHP supply is currently installed and (override) was pressed.

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit.

Service or repairs required as a result of using non-HP supplies are not covered under HP warranty.

USB ACCESSORY ERROR The device has detected too much current on

the USB storage accessory.

USB Storage initializing The USB storage device is initializing. No action necessary. USB Storage not functional The USB storage device is not working. Replace the USB storage device. USB STORAGE DEVICE FAILURE alternates with Ready To clear press

The USB storage device has failed. ● Printing can continue for jobs that do not

require the storage device.

USB STORAGE FILE OPERATION FAILED alternates with Ready To clear pressTo clear press

The device received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a nonexistent directory).

USB STORAGE FILE SYSTEM IS FULL alternates with Ready To clear press

The device received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full.

USB STORAGE IS WRITE PROTECTED alternates with Ready To clear press

The file system is protected and no new files can be written to it.

USB STORAGE X REMOVED The USB storage accessory was removed

while the device was turned on.

media to use for the print job.

See Load media for more information.

#### Common causes of jams

The device is jammed.1

Cause Solution

The media does not meet specifications. Use only media that meets HP specifications. See Media considerations.

A component is installed incorrectly. Verify that all print cartridges, the transfer unit, and the fuser

are correctly installed.

You are using media that has already passed through a device or copier.

Do not use media that has been previously printed on or copied.

An input tray is loaded incorrectly. Remove any excess media from the input tray. Make sure that

the stack is below the maximum stack height mark in the tray. See Load media.

The media is skewed. The input-tray guides are not adjusted correctly. Adjust them

so they hold the stack firmly in place without bending it. The media is binding or sticking together. Remove the media, flex it, rotate it 180°, or flip it over. Reload

the media into the input tray.

| | |---|

NOTE Do not fan paper. Fanning can create static electricity, which can cause paper to stick together.

The media is removed before it settles into the output bin. Reset the device. Wait until the page completely settles in the

output bin before removing it.

During two-sided printing, you removed the paper before the second side of the document was printed.

Reset the device and print the document again. Wait until the page completely settles in the output bin before removing it.

The media is in poor condition. Replace the media. The internal rollers from tray 2 or tray 3 are not picking up the media.

Remove the top sheet of media. If the media is heavier than 163 g/m2 (43 lb), it might not be picked from the tray.

The media has rough or jagged edges. Replace the media. The media is perforated or embossed. Perforated or embossed media does not separate easily. Feed

single sheets from tray 1. Device supply items have reached the end of their useful life. Check the device control panel for messages prompting you

to replace supplies, or print a supplies status page to verify the remaining life of the supplies. See Use information pages.

Paper was not stored correctly. Replace the paper in the trays. Paper should be stored in the

original packaging in a controlled environment. 1 If the device still continues to jam, contact HP Customer Support or your authorized HP service provider.

ENWW Common causes of jams 127

#### Jam locations

Use this illustration to resolve jams in the device. For instructions about clearing jams, see Clear jams

3 4

|1|Print cartridge| |---|---| |2|Input trays| |3|Output bins| |4|Duplex path (for two-sided printing)|

###### Jam recovery

This device automatically provides jam recovery, a feature that you can use to set whether the device should attempt to automatically reprint jammed pages.

| | |---|

NOTE During the recovery process, the device might reprint pages that were printed before the jam occurred. Be sure to remove any duplicated pages.

To improve print speed and increase memory resources, you might want to disable the jam recovery.

########## Turn off jam recovery

#### Clear jams

When clearing jams, be very careful not to tear the media. If a small piece of media remains in the device, it could cause additional jams.

The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See Show Me How menu.

###### Clear jams from the input-tray areas

| | |---|

NOTE To remove media from the tray 1 area, slowly pull the media out of the device. For all other trays, complete the following procedure.

| | |---|

NOTE Do not force the paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the top-cover area.

###### Clear jams from the print-cartridge area

CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

CAUTION Avoid spilling loose toner. Use a dry, lint-free cloth, to clean any toner that might have fallen into the device. If loose toner falls into the device, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

If a jam message persists, there is still media in the device. Look for media in other locations.

###### Clear jams from the output-bin areas

| | |---|

NOTE If media is jammed in the top output area, but most of the media is still inside the device, it is best to remove it through the rear door.

| | |---|

NOTE If media is difficult to remove, try opening the top cover and removing the print cartridge to release pressure on the media.

###### Clear jams from the optional duplexer

###### Solve repeated jams

If jams occur frequently, try the following actions:

#### Solve print-quality problems

This section helps you define print-quality problems and what to do to correct them. Often print- quality problems can be handled easily by making sure that the device is correctly maintained, using print media that meets HP specifications, or running a cleaning page.

###### Print-quality problems associated with media

Some print-quality problems arise from the use of inappropriate media.

###### Print-quality problems associated with the environment

If the device is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See the device getting started guide for operating-environment specifications.

###### Print-quality problems associated with jams

Make sure that all sheets are cleared from the paper path. See Jam recovery.

###### Image defect examples

Use the examples in this image-defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support.

See Light print (partial page)

See Light print (entire page)

See Specks See Specks See Dropouts

|A A A A A|a a a a a| |B B B B B

b b b b b|C C C C C|c c c c c| | |---|---|---|---|---|---|---|


See Dropouts See Dropouts

See Lines See Gray background See Toner smear



|Dear Mr. Abhjerhjk,

The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn. Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this is a hn. jns fir stie a djakjd ajjssk. Thsi ius vnvlu tyeh lch afted, and when hghj hgjhk jdj a dt sonnleh.

Suolklv jsdj hvjkrt ten sutc of jthjkfjkn vjdj hwjd, an olk d

.at fhjdjht ajshef. Sewlfl nv atug ahgjfjknvr kdkjdh sj hvjk sjskrplo book. Camegajd sand their djnln as orged tyehha as as hf hv of the tinhgh in the cescmdal vlala tojk. Ho sn shj shjkh a sjca kvkjn? No ahdkj ahhtuah ahavjnv hv vh aefve r Tehreh ahkj vaknihidh was skjsaa a dhkjfn anj cjkhapsldnlj llhfoihrfhthej ahjkkjna oa h j a kah w asj kskjnk as sa fjkank cakajhjkn eanjsdn qa ejhc pjtpvjlnv4purlaxnwl. Ana

l, and the askeina of ahthvnasm. Sayhvjan tjhhjhr ajn ve fh k

v nja vkfkahjd a. Smakkljl a sehiah adheufh if you do klakc k
w vka ah call lthe cjakha aa d a sd fijs.


Sincerely, Mr. Scmehnjcj| |---|

AaBbCc AaBbCc

AaBbCc AaBbCc

AaBbCc AaBbCc

See Loose toner See Repeat defects

See Repeat image

See Misformed characters

See Page skew

| | | | | | | |---|---|---|---|---|---|

|A A A A A

B B B B B

C C C C C

a a a a a

c c c c c

b b b b b| |---|

See Curl or wave See Wrinkles or creases

See Vertical white lines

See Tire tracks See White spots on black

|| |---|


See Scattered lines . See Blurred print . See Random image repetition (dark)

See Random image repetition (light)

| | |---|

NOTE These examples depict letter-size media that has passed through the device.

###### Light print (partial page)

###### Light print (entire page)

###### Specks

Specks might appear on a page after a jam has been cleared.

###### Dropouts

###### Lines

|A A A A A|a a a a a| |B B B B B

b b b b b|C C C C C|c c c c c| | |---|---|---|---|---|---|---|

###### Gray background

###### Toner smear


###### Loose toner



Loose toner, in this context, is defined as toner that can be rubbed off the page.

###### Repeat defects

Also see Repeat image .

###### Repeat image

|Dear Mr. Abhjerhjk,

The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn. Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this is a hn. jns fir stie a djakjd ajjssk. Thsi ius vnvlu tyeh lch afted, and when hghj hgjhk jdj a dt sonnleh.

Suolklv jsdj hvjkrt ten sutc of jthjkfjkn vjdj hwjd, an olk d

.at fhjdjht ajshef. Sewlfl nv atug ahgjfjknvr kdkjdh sj hvjk sjskrplo book. Camegajd sand their djnln as orged tyehha as as hf hv of the tinhgh in the cescmdal vlala tojk. Ho sn shj shjkh a sjca kvkjn? No ahdkj ahhtuah ahavjnv hv vh aefve r Tehreh ahkj vaknihidh was skjsaa a dhkjfn anj cjkhapsldnlj llhfoihrfhthej ahjkkjna oa h j a kah w asj kskjnk as sa fjkank cakajhjkn eanjsdn qa ejhc pjtpvjlnv4purlaxnwl. Ana

l, and the askeina of ahthvnasm. Sayhvjan tjhhjhr ajn ve fh k

v nja vkfkahjd a. Smakkljl a sehiah adheufh if you do klakc k
w vka ah call lthe cjakha aa d a sd fijs.


Sincerely, Mr. Scmehnjcj| |---|

This type of defect might occur when using preprinted forms or a large quantity of narrow media.

###### Misformed characters

AaBbCc AaBbCc

AaBbCc AaBbCc

AaBbCc AaBbCc

environment.)

###### Page skew

###### Curl or wave

###### Wrinkles or creases

If the above actions do not improve wrinkles or creases, change your fuser mode from NORMAL to LOW1.

###### Vertical white lines

| | | | | | | |---|---|---|---|---|---|

###### Tire tracks

|A A A A A

B B B B B

C C C C C

a a a a a

c c c c c

b b b b b| |---|

This defect typically occurs when the print cartridge has far exceeded its rated life. For example, if you are printing a very large quantity of pages with very little toner coverage.

###### White spots on black

###### Scattered lines

|| |---|

###### Blurred print


###### Random image repetition

If an image that appears at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might be lighter or darker than the field it appears in.)

#### Solve network print problems

| | |---|

NOTE HP recommends that you use the device CD to install and set up the device on a network.

#### Solve common Windows problems Error message: "Error Writing to LPTx" in Windows 9x. Cause Solution

Media is not loaded. Make sure that paper or other print media is loaded in the trays. The cable is defective or loose. Make sure that the cables are connected correctly, the device

is on, and the Ready light is on.

The device is plugged into a power strip and is not receiving enough power.

Unplug the power cord from the power strip and plug it into another electrical outlet.

The input/output setting is incorrect. Click Start, click Settings, and then click Printers. Right-click the HP LaserJet P3005 device driver and select Properties. Click Details and then click Port Settings. Click to clear the check mark from the Check Port State before Printing box. Click OK. Click Spool Setting and then click Print Directly to Printer. Click OK.

Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution

Close all software programs, restart Windows, and try again. Select a different device driver. If the HP LaserJet P3005 PCL 6 driver is selected, switch to a PCL 5e or PS driver. You can usually do this from a software program. Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement "Set Temp

=". The name after this statement is the temp directory. It is usually C:\TEMP by default, but can be redefined.

See the Microsoft Windows documentation that came with your computer for more information about Windows error messages.

ENWW Solve common Windows problems 149

#### Solve common Macintosh problems

In addition to the problems that are listed in Solve print-quality problems, this section lists problems that can occur when using a Mac computer.

| | |---|

NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The device will not appear in the Chooser.

The device driver is not listed in Print Center.

Cause Solution

The device software might not have been installed or was installed incorrectly.

Make sure that the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/

Resources/.lproj, where “” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions.

The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter

language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

The device name, IP address, or Rendezvous host name does not appear in the device list box in the print center.

Cause Solution

The device might not be ready. Make sure that the cables are connected correctly, the device

is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The wrong connection type might be selected. Make sure that USB, IP Printing, or Rendezvous is selected,

depending on the type of connection that exists between the device and the computer.

The wrong device name, IP address, or Rendezvous host name is being used.

Check the device name, IP address, or Rendezvous host name by printing a configuration page See Use information

pages. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the device name, IP address, or Rendezvous host name in the Print Center.

The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.

The device driver does not automatically set up your selected device in Print Center.

Cause Solution

The device might not be ready. Make sure that the cables are connected correctly, the device is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The device software might not have been installed or was installed incorrectly.

Make sure that the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/

The device driver does not automatically set up your selected device in Print Center.

Cause Solution

Resources/.lproj, where “” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions.

The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder:

Library/Printers/PPDs/Contents/Resources/ .lproj, where “” represents the two-letter

language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

The device might not be ready. Make sure that the cables are connected correctly, the device

is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.

A print job was not sent to the device that you wanted.

Cause Solution

The print queue might be stopped. Restart the print queue. Open print monitor and select Start

############ Jobs.

Check the device name, IP address, or Rendezvous host name by printing a configuration page See Use information

The wrong device name or IP address is being used. Another device with the same or similar name, IP address, or Rendezvous host name might have received your print job.

pages. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the device name, IP address, or Rendezvous host name in the Print Center.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause Solution

This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the device before printing.

● Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause Solution

This error occurs when the software for USB devices is not installed.

When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

ENWW Solve common Macintosh problems 151

When connected with a USB cable, the device does not appear in the Macintosh Print Center after the driver is selected.

Cause Solution

This problem is caused by either a software or a hardware component.

############ Software problem-solving

############ Hardware problem-solving

| | |---|

NOTE The iMac keyboard is a nonpowered USB hub.

#### Solve Linux problems

For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/.

#### Solve common PostScript problems

The following situations are specific to the PostScript (PS) language and might occur when several device languages are being used. Check the control-panel display for messages that might help resolve problems.

| | |---|

NOTE To receive a printed or screen message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section that you want.

###### General problems

The job prints in Courier (the device default typeface) instead of the typeface that you requested.

Cause Solution

The requested typeface is not downloaded. Download the font that you want and send the print job again. Verify the type and location of the font. Download the font to the device if applicable. Check the software documentation for more information.

A legal page prints with clipped margins.

Cause Solution

The print job was too complex. You might need to print your job at 600 dpi, reduce the complexity of the page, or install more memory.

A PS error page prints.

Cause Solution

The print job might not be PS. Make sure that the print job is a PS job. Check to see whether the software program expected a setup or PS header file to be sent to the device.

ENWW Solve common PostScript problems 153

A Supplies and accessories

This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this device.

ENWW 155

#### Order parts, accessories, and supplies

Several methods are available for ordering parts, supplies, and accessories:

###### Order directly from HP

You can obtain the following items directly from HP:

###### Order through service or support providers

To order a part or accessory, contact an HP-authorized service or support provider. See HP Customer Care.

###### Order directly through the embedded Web server (for devices that are connected to a network)

Use the following steps to order printing supplies directly through the embedded Web server. See Use the embedded Web server for an explanation of this feature.

######### Order through the embedded Web server

###### Order directly through the HP Easy Printer Care software (for devices that are directly connected to a computer)

Use the HP Easy Printer Care software to order supplies and accessories directly from the computer. Click Supplies Ordering, and then click Shop Online for Supplies.

#### Part numbers

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the device.

###### Paper-handling accessories

############ Item Description Part number

Optional 500-sheet tray and feeder unit (tray 3)

Optional tray to increase paper capacity. Holds Letter, A4, Legal, A5, B5 (JIS), Executive, and 8.5 x 13 paper sizes.

Q7817A

Note: This tray is included with the HP LaserJet P3005x model.

###### Print cartridge

############ Item Description Part number

HP LaserJet print cartridge 6,500-page cartridge Q7551A HP LaserJet print cartridge 13,000–page cartridge Q7551X

Memory Item Description Part number 144-pin 133MHz DDR DIMM Boosts the ability of the device to handle large or complex print jobs.

32 MB Q7713A 48 MB Q7714A 64 MB Q7715A 128 MB Q7718A 256 MB Q7719A

Cables and interfaces Item Description Part number Enhanced I/O (EIO) cards HP Jetdirect print server multi-protocol EIO network cards:

HP Jetdirect 620n Fast Ethernet (10/100Base-TX) print server

J7934A

HP Jetdirect 625n Gigabit Ethernet (10/100/1000T) print server

HP Jetdirect 635n IPv6/IPsec print server

HP Jetdirect 680n 802.11b wireless internal print server

J6058A

HP bt1300 Bluetooth wireless printer adapter

J6072A

Parallel cables 2-meter IEEE 1284-B cable C2950A

3-meter IEEE 1284-B cable C2951A USB cable 2-meter A to B cable C6518A

###### Print media

For more information about media supplies, go to http://www.hp.com/go/ljsupplies. Item Description Part number HP Soft Gloss laser paper For use with HP LaserJet devices. This is coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. Specifications: 32 lb (120 g/m2).

Letter (220 x 280 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions A4 (210 x 297 mm), 50 sheets/box C4179B/Asia-Pacific countries/regions

and Europe

HP LaserJet tough paper For use with HP LaserJet devices. This satin-finish paper is waterproof and tearproof, yet doesn't compromise on print quality or performance. Use it for signs, maps, menus, and other business applications.

Letter (8.5 x 11 in), 50 sheets to a carton Q1298A/North America A4 (210 x 297 mm), 50 sheets to a carton Q1298B/Asia-Pacific countries/regions

and Europe

HP Premium Choice LaserJet paper

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPU1132/North America

HP's brightest LaserJet paper. Expect spectacular color and crisp black from this paper that is extra smooth and brilliantly white. This is ideal for presentations, business plans, external correspondence and other high-value documents

Letter (8.5 x 11 in), 250 sheets/ream, 6ream carton

HPU1732 North America

A4 (210 x 297 mm), 5-ream carton Q2397A/Asia-Pacific countries/regions A4 (210 x 297 mm), 250 sheet/ream, 5ream carton

CHP412/Europe

Specifications: 98 bright, 32 lb. (75 g/ m2).

A4 (210 x 297 mm), 500 sheet/ream, 5ream carton

CHP410/Europe

CHP413/Europe

A4 (210 x 297 mm), 160 g/m2, 500 sheet/ ream, 5-ream carton

HP LaserJet paper For use with HP LaserJet devices. This is good for letterhead, high-value memos, legal documents, direct mail, and correspondence. Specifications: 96 bright, 24 lb (90 g/m2).

HPJ1124/North America

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HPJ1424/North America

Letter (220 x 280 mm), 500 sheets/ream, 5-ream carton

Q2398A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

Q2400A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream CHP310/Europe

HP Printing paper For use with HP LaserJet and inkjet devices. This has been created especially for small and home offices. It is heavier and brighter than copier paper. Specifications: 92 bright, 22 lb.

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPP1122/North America and Mexico

Letter (8.5 x 11 in), 500 sheets/ream, 3ream carton

HPP113R/North America

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

CHP210/Europe

A4 (210 x 297 mm), 300 sheets/ream, 5ream carton

CHP213/Europe

HP Multipurpose paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This has been created for businesses that want one paper for all their office needs. It is brighter and smoother than other office papers. Specifications: 90 bright, 20 lb (75 g/m2).

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPM1120/North America HPM115R/North America HP25011/North America HPM113H/North America HPM1420/North America

Letter (8.5 x 11 in), 500 sheets/ream, 5ream carton

Letter (8.5 x 11 in), 250 sheets/ream, 12ream carton

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HP Office paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This is good for high-volume printing. Specifications: 84 bright, 20 lb (75 g/m2).

HPC8511/North America and Mexico

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

HPC3HP/North America

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HPC8514/North America

Letter (8.5 x 11 in), Quick Pack; 2,500sheet carton

HP2500S/North America and Mexico

Letter (8.5 x 11 in), Quick Pack 3-hole; 2,500-sheet carton

HP2500P/North America

Letter (220 x 280 mm), 500 sheets/ream, 5-ream carton

Q2408A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

Q2407A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

CHP110/Europe

A4 (210 x 297 mm), Quick Pack; 2500 sheets/ream, 5-ream carton

CHP113/Europe

HP Office recycled paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This is good for high-volume printing. Satisfies U.S. Executive Order 13101 for environmentally preferable products. Specifications: 84 bright, 20 lb, 30% post-consumer content.

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPE1120/North America

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

HPE113H/North America

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HPE1420/North America

Letter (8.5 x 11 in), 50 sheets to a carton 92296T/North America, Asia-Pacific

HP LaserJet transparencies For use only with HP LaserJet monochrome devices. For crisp, sharp text and graphics, rely on the only transparencies specifically designed and tested to work with monochrome HP LaserJet devices. Specifications: 4.3-mil thickness.

countries/regions, and Europe A4 (210 x 297 mm), 50 sheets to a carton 922296U/Asia-Pacific countries/regions and Europe

B Service and support

#### Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P3005, P3005d, P3005n, P3005dn, and P3005x printers One-year limited warranty

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/ region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL

ENWW Hewlett-Packard limited warranty statement 161

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the device product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

#### HP Customer Care

###### Online Services

For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/LJP3005.

Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com.

###### Telephone support

HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the device, or visit www.hp.com/support/. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem.

###### Software utilities, drivers, and electronic information

www.hp.com/go/LJP3005_software

The Web page for the drivers is in English, but you can download the drivers themselves in several languages.

###### HP direct ordering for accessories or supplies

To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the device.

###### HP service agreements

Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP SupportPack and CarepaqTM Services Web site at www.hpexpress-services.com/10467a.

For extended service, call 1-800-446-0522.

ENWW HP Customer Care 163

###### HP Easy Printer Care software

To check the device status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care software. You must have performed a full software installation in order to use the HP Easy Printer Care software. See Use the embedded Web server.

###### HP support and information for Macintosh computers

Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates.

Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.

#### HP maintenance agreements

HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.

###### On-site service agreements

To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.

######### Next-day on-site service

This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most onsite agreements (for additional charges).

######### Weekly (volume) on-site service

This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including devices, plotters, computers, and disk drives.

###### Repacking the device

If HP Customer Care determines that your device needs to be returned to HP for repair, follow the steps below to repack the device before shipping it.

CAUTION Shipping damage as a result of inadequate packing is the customer’s responsibility.

########## To repack the device

CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the device. To remove the DIMMs, see Install memory.

CAUTION It is extremely important to remove the print cartridge before shipping the device. A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner.

To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light.

ENWW HP maintenance agreements 165

###### Extended warranty

HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.

C Specifications

ENWW 167

#### Physical specifications

device model Height Depth Width Weight1

HP LaserJet P3005, P3005d, P3005n, and P3005dn

275 mm (10.8 in) 535 mm (21 in) 490 mm (19.3 in) 20.2 kg (44.5 lb)

HP LaserJet P3005x 404 mm (15.9 in) 535 mm (21 in) 490 mm (19.3 in) 5200tn: 30.2 kg

(66.5 lb) 5200dtn: 33.1 kg (73 lb)

Optional 500-sheet feeder 130 mm (5.1 in) 535 mm (21 in) 490 mm (19.3 in) 9 kg (20 lb) 1 Without print cartridge

############ device model Height Depth Width

HP LaserJet P3005, P3005d, P3005n, and P3005dn

275 mm (10.8 in) 980 mm (38.6 in) 490 mm (19.3 in)

HP LaserJet P3005x 404 mm (15.9 in) 1090 mm (42.9 in) 490 mm (19.3 in)

#### Electrical specifications

########### WARNING! Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. This can damage the device and void the product warranty.

Specification 110-volt models 220-volt models

Power requirements 110 to 127 volts (± 10%)

50/60 Hz (± 2 Hz)

220 to 240 volts (± 10%) 50/60 Hz (± 2 Hz)

Rated current 7.0 Amps 4.0 Amps

############ Device model Printing Ready Sleep Off

HP LaserJet P3005 600 W 9 W 8.5 W 0.2 W HP LaserJet P3005d 600 W 9 W 8.5 W 0.2 W HP LaserJet P3005n 600 W 9 W 8.5 W 0.2 W HP LaserJet P3005dn 600 W 9 W 8.5 W 0.2 W HP LaserJet P3005x 600 W 9 W 8.5 W 0.2 W

#### Acoustic specifications

Table C-5 Sound power and pressure level Sound power level Declared per ISO 9296 Printing LWAd= 6.5 Bels (A) [65 dB(A)] Ready Essentially Inaudible Sound pressure level Declared per ISO 9296

Printing LpAm=51 dB (A) Ready Essentially Inaudible

ENWW Electrical specifications 169

#### Operating environment

Table C-6 Necessary conditions Environmental condition Printing Storage/standby Temperature (device and print cartridge) 15° to 32.5°C (59° to 89°F) -20° to 40°C (-4° to 104°F) Relative humidity 10% to 80% 10% to 90%

D Regulatory information

This section contains the following regulatory information:

ENWW 171

#### FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

| | |---|

NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

#### Environmental product stewardship program

###### Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

###### Ozone production

This product generates no appreciable ozone gas (O3).

###### Power consumption

Power usage drops significantly while in Ready and Sleep modes, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR® (Version 3.0), which is a voluntary program to encourage the development of energy-efficient office products.

ENERGY STAR® and the ENERGY STAR mark are U.S. registered marks. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. For more information, see www.energystar.gov.

###### Toner consumption

Economode uses significantly less toner, which might extend the life of the print cartridge.

###### Paper use

This product’s manual/optional automatic duplex feature (two-sided printing, see Print on both sides of the paper (Windows) or Print on both sides of the paper (Mac)) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.

###### Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

###### HP LaserJet print supplies

It’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation and recycling processes. We ensure your returned HP LaserJet print cartridges are recycled properly, processing them to recover valuable plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to

you. Your empty HP LaserJet print cartridges are recycled responsibly when you participate in the HP Planet Partners program. Thank you for being environmentally responsible!

In many countries/regions, this product’s printing supplies (for example, print cartridges) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take back program is available in more than 35 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.

###### HP print supplies returns and recycling program information

Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge. In 2004, HP Planet Partners for LaserJet Supplies was available in 85% of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes. Labels and bulk boxes are also available through the Web site: www.hp.com/recycle.

Use the label to return empty, original HP LaserJet print cartridges only. Please do not use this label for non-HP cartridges, refilled or remanufactured cartridges, or warranty returns. Printing supplies or other objects inadvertently sent to the HP Planet Partners program cannot be returned.

More than 10 million HP LaserJet print cartridges were recycled globally in 2004 through the HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, in 2004, HP recycled an average of 59% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays, and spools. The remaining materials are disposed of in an environmentally responsible manner.

###### Paper

This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to EN12281:2002.

Material restrictions This HP product does not contain added mercury. This HP product contains a battery that might require special handling at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following:

|HP LaserJet P3005 device|HP LaserJet P3005 device| |---|---| |Type|Carbon monofluoride lithium battery BR1632| |Weight|(1.5 g)| |Location|On formatter board| |User-removable|No|

| | |---|

For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.

###### Disposal of waste equipment by users in private households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

###### Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety.

###### For more information

To obtain information about these environmental topics:

########### Visit http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/ productinfo/safety.

#### Declaration of conformity

Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1

Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares, that the product Product Name: HP LaserJet P3005 Series

Including: Optional 500-Sheet Input Tray Q7817A

############# Regulatory Model Number3): BOISB-0406-02 Product Options: ALL

Print Cartridges: Q7551A / Q7551X conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 +A11

IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001

EMC: CISPR22:1993 +A1 +A2 / EN 55022:1994 +A1 +A2 - Class B1)

############# Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly.

Boise, Idaho, USA

############# June 7, 2006

For regulatory topics only: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards

Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

ENWW Declaration of conformity 177

#### Safety statements

###### Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC regulations Complies with Canadian EMC Class B requirements. « Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »

VCCI statement (Japan)

| | |---|

Power cord statement (Japan)

| | |---|

EMI statement (Korea)

| | |---|

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat

HP LaserJet P3005, P3005d, P3005n, P3005dn, P3005x, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

########## VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

########## VARNING !

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

########## HUOLTO

HP LaserJet P3005, P3005d, P3005n, P3005dn, P3005x - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

########## VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

########## VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

ENWW Safety statements 179

E Work with memory and print server cards

This section explains the memory features of the device and provides steps for expansion.

ENWW 181

#### Overview

One dual inline memory module (DIMM) slot is available for upgrading the device with the following items:

| | |---|

NOTE Single inline memory modules (SIMMs) used in previous HP LaserJet devices are not compatible with the device.

The device also has one EIO slot for expanding the device networking capabilities. The EIO slot can be used to upgrade the device with an additional network connection, such as a wireless print server, network card, or a connectivity card for a serial or AppleTalk connection.

| | |---|

NOTE Some HP LaserJet P3005 series devices come with a network device already installed. The EIO slot may be used to provide networking capabilities in addition to those already built into the device.

To find out how much memory is installed in the device, or to find out what is installed in the EIO slots, print a configuration page. See Use information pages.

#### Install memory

You might want to add more memory to the device if you often print complex graphics, print PostScript (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick copying.

###### Install device memory

CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the device.

The HP LaserJet P3005 devices come with one DIMM slot. If desired, you can replace a DIMM installed in the slot with a higher memory DIMM.

If you have not already done so, print a configuration page to find out how much memory is installed in the device before adding more memory. See Use information pages.

| | | |---|---| | | |

| | |

|---|---| | | | | | |

CAUTION To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.

| | |---|

NOTE To remove a DIMM, first release the locks.

| | | |---|---| | | | | | |

| | | |---|---| | | |

#### Check DIMM installation

After installing the DIMM, make sure that the installation was successful.

########## Verify that DIMM is installed correctly

| | |---|

NOTE If you installed a device language (personality), check the "Installed Personalities and Options" section on the configuration page. This area should list the new device language.

ENWW Check DIMM installation 187

#### Save resources (permanent resources)

Utilities or jobs that you download to the device sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the device memory until you turn the device power off.

Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.

| | |---|

NOTE Overusing permanent resources or downloading them while the device is printing might affect device performance or the ability to print complex pages.

#### Enable memory for Windows

ENWW Enable memory for Windows 189

#### Use HP Jetdirect print server cards

Follow these procedures to install or remove an EIO card.

###### Install an HP Jetdirect print server card

| | |---|

NOTE Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card.

| | |---|

NOTE When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints.

###### Remove an HP Jetdirect print server card

ENWW Use HP Jetdirect print server cards 191

Glossary

bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for “Bootstrap Protocol,” an Internet protocol that a computer uses to find its IP address. calibration The process in which the device makes internal adjustments to produce the best print quality. chooser A Macintosh accessory that you use to select a device. control panel The area on the device that contains buttons and a display screen. Use the control panel to set device settings and to get information about the device status. default The normal or standard setting for hardware or software. device driver A software program that a computer uses to gain access to device features. DHCP Abbreviation for “dynamic host configuration protocol.” Individual computers or peripherals that are connected to a network use DHCP to find their own configuration information, including the IP address. DIMM Abbreviation for “dual inline memory module.” A small circuit board that holds memory chips. duplex A feature that accommodates printing on both sides of a sheet of paper. Also called “two-sided printing.” EIO Abbreviation for “enhanced input/output.” A hardware interface that is used to add a print server, network adaptor, hard disk, or other plug-in item for HP devices. Emulated PostScript Software that emulates Adobe PostScript, a programming language that describes the appearance of the printed page. This device language appears as “PS” in many menus. firmware Programming instructions that are stored in a read-only memory unit inside the device. font A complete set of letters, numerals, and symbols in a typeface. fuser The assembly that uses heat to fuse the toner onto the print media. grayscale Various shades of gray. halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph. HP Easy Printer Care software Software that provides the ability to track and maintain devices from your computer desktop. HP Jetdirect An HP product for network printing. HP Web Jetadmin An HP-trademarked Web-based device control software that you can use on a computer to manage any peripheral that is connected to an HP Jetdirect print server.

ENWW Glossary 193

peripheral An auxiliary device, such as a device, modem, or storage system, that works in conjunction with a computer.

personality Distinctive features or characteristics of a device or device language. pixel Abbreviation for “picture element,” the smallest unit of area in an image displayed on a screen. PJL Abbreviation for “device job language.” PostScript A trademarked page-description language. PPD Abbreviation for “PostScript device description.” RAM Abbreviation for “random access memory,” a type of computer memory that stores data that can change. raster image An image composed of dots. render The process of producing text or graphics. ROM Abbreviation for “read-only memory,” a type of computer memory that stores data that should not change. supplies Materials that the device uses and that must be replaced. The supply item for this device is the print cartridge. TCP/IP An internet protocol that has become the global standard for communications. toner The fine black or colored powder that forms the image on the printed media. transfer unit The black plastic belt that transports media inside the device and transfers toner from the print cartridge onto the media. tray The receptacle that holds blank media.

194 Glossary ENWW

Index

Symbols/Numerics 500–sheet tray. See tray 3

########## A

A4 paper settings 22, 23 A5

sizes supported 57 access denied 119 accessibility features 4 accessories

available 3 ordering 156 part numbers 157

acoustic specifications 169 adhesive labels. See labels Alert Settings window, HP

Toolbox 88 alerts, e-mail 86, 94 anticounterfeit supplies 96 AppleTalk setting 31, 46 Attention light 15 authorized dealers 163 auto continue setting 29, 37 autoconfiguration, drivers 8

########### B5sizes supported 57

bad transmission errors 115 batteries included 174 bidirectional communication

settings 31 binding edge settings 22 bins, output

full message 124 jams, clearing 131 locating 5

paper curl, problem-

solving 108 paper path test 33 selecting 68

blank control panel 103 blank pages

printing 74 problem-solving 109 suppressing 24

blurred print, problem-

solving 146 Bonjour Settings 94 both sides, printing on

binding edge settings 22 instructions for 75 loading paper 79 Macintosh settings 93 problem-solving 109 Show Me How menu 18 usage page 20

browsers supported, HP

Toolbox 11 buffer overflow errors 115 buttons, control panel 15

C cables

parallel, connecting 42 part numbers 158 USB, connecting 43

Canadian DOC regulations 178 card stock

fuser modes 25 guidelines for using 54

cardstock loading 64 sizes supported 58

carriage returns, settings 24 cartridges

authentication 96

density settings 26 EconoMode 26, 95 features 4 genuine HP 95 jams, clearing 130 low 29, 37 non-HP 95 ordering through embedded

Web server 91 out 29, 38 part numbers 157 recycling 173 replacement intervals 95 replacing 97 status messages 15 status, viewing with HP

Toolbox 87 storage 95 warranty 162

characters, misformed 142 cleaning

exterior 100 cleaning page 27 clearable warnings setting 28,

37 clock errors 112 code CRC errors 120 communications settings 31 configuration page

Macintosh 93 printing 84 problem-solving 103 Configure Device menu 22 contacting HP 163 control panel

access denied 119 buttons 15 cleaning page, printing 100 clearable warning settings 28 Configure Device menu 22

date/time settings 27 Diagnostics menu 33 display 15 I/O menu 31 Information menu 20 language, selecting 30, 39 lights 15 locating 5 menus 17 messages, alphabetical

list 119 messages, numerical list 112 messages, types of 111 Paper Handling menu 21 Print Quality menu 24 Printing menu 22 problem-solving 103 Resets menu 32 Retrieve Job menu 19 settings 8, 14, 34 Show Me How menu 18 System Setup menu 27

copies, default number of 22 counterfeit supplies 96 Courier font settings 23 cover pages 74, 78 creased paper, problem-

solving 143 crooked pages 142 curled paper, problem-

solving 143 curly paper, problem-solving 108 custom

sizes supported 57

custom-size paper driver settings 73 settings 21 tray settings 22

customer support embedded Web server

links 91 HP Printer Utility pages 93 Linux 152 online 163 repacking device 165

D darkness, setting 26 Data light 15 data transmission settings 31

date, setting 27, 119 DC controller errors 117 declaration of conformity 177 default gateway, setting 45 default settings, restoring 32 density

problem-solving 138 settings 26, 93

device comparison 2 device languages

automatic switching 36 errors 120 settings 28

Device List, HP Toolbox 87 Device Status, HP Toolbox 88 Diagnostics menu 33 DIMMs

accessing 5 installing 183 part numbers 157 types available 182 unsupported errors 117 verifying installation 187

disabling AppleTalk 46 DLC/LLC 46 IPX/SPX 46 network protocols 45

disk EIO slots 182 file directory, printing 20 installing 190 removing 191

disposal, end-of-life 174 DLC/LLC setting 31, 46 dots, problem-solving 138, 145 double-sided printing

binding edge settings 22 instructions for 75 loading paper 79 Macintosh settings 93 problem-solving 109 Show Me How menu 18 usage page 20

downloading software 7 dpi, settings 26, 93 draft quality printing 26 drivers

included 3 Macintosh settings 78

Macintosh, problemsolving 150 operating systems

supported 7 preconfiguration 8 presets (Macintosh) 78 quick sets (Windows) 72 Services tab 77 settings 8, 9, 34 supported 7 Update Now 8 Windows settings 72

dropouts, problem-solving 139 duplexer

jams, clearing 133 Macintosh settings 93 paper path test 33 printing with 79 problem-solving 109 settings 22 Show Me How menu 18 usage page 20 using 75

duplexing 57

E e-mail alerts 86, 94 Easy Printer Care software 11,

87 EconoMode setting 26, 95 EIO cards

bad transmission error 116 buffer overflow errors 115 installing 190 part numbers 157 removing 191 settings 31 slots 182

electrical specifications 169 embedded I/O buffer overflow

embedded I/O transmission

embedded Web server 10, 89 end-of-life disposal 174 energy specifications 169 Energy Star compliance 3 enlarging documents 73 envelope

sizes supported 57

envelopes default size, setting 22 loading 64 margins 53 specifications 52 storing 53, 59 types supported 58 wrinkled, problem-solving 143

environment for device problem-solving 136 specifications 170

environmental stewardship

program 173 EPS files, problem-solving 151 error messages

Alert Settings, HP Toolbox 88 alphabetical list 119 e-mail alerts 86, 94 event log 33 lights, control panel 15 numerical list 112 settings 28, 37 types of 111 Windows 149

Ethernet cards, part numbers 157 European Union, waste

disposal 175 event log 33 executive

sizes supported 57 extended warranty 166

F factory defaults, restoring 32 FastRes 3, 26 features 2, 3 file directory, printing 20, 85 File Upload, Macintosh 93 Find Other Printers window, HP

Toolbox 88

Finnish laser safety statement 178 Firmware Update, Macintosh 93 firmware upgrade errors 120,

121, 124

first page blank 74 use different paper 74, 78

fonts Courier 23 EPS files, problem-

solving 151 included 3 list, printing 20, 85 permanent resources 188 problem-solving 153 settings 24 Upload Macintosh 93

fraud hotline 96 fuser

errors 116 install message 121 modes 25 warranty 162

OE 149 glossary 193 glossy paper

loading 64 types supported 58 gray background, problem-

solving 140

fuser modes 25 guidelines for using 54 loading 64 types supported 58

held jobs deleting 82 printing 82 Retrieve Job control panel

menu 19

settings 27 Help button, control panel 15 help, Show Me How menu 18 HP Customer Care 163 HP Driver Preconfiguration 8 HP Easy Printer Care software 11, 87 HP fraud hotline 96 HP Instant Support Professional

Edition (ISPE) 163

HP Jetdirect print server configuring 47 errors 119 installing 190 models including 2 part numbers 157 removing 191 settings 31

HP media, ordering 158 HP Printer Utility 93 HP Printer Utility, Macintosh 10,

93 HP SupportPack 166 HP Toolbox

browsers supported 11 opening 87 options 87

HP Web Jetadmin 10, 92 HP-Authorized Dealers 163 humidity

problem-solving 136 specifications 170

I I/O buffer overflow errors 115 I/O menu 31 Illegal Operation errors 149 image defects, problem-

solving 136 image reptition, problem-

solving 146 inflate failure 121 Information menu 20 information pages 84 Information tab, embedded Web

server 89 input trays. See trays insert or close tray message 121 installers, Windows 11 installing

EIO cards 190 memory (DIMMs) 183

Instant Support Professional

Edition (ISPE) 163 internal clock errors 112 IP address

displaying 27, 34 Macintosh, problem-

solving 150 IPX/SPX setting 31, 46

common causes of 127 duplexer, clearing 133 e-mail alerts 86 error messages 113 frequent 134 locations 128 output-bin, clearing 131 print quality after 136 print-cartridge area,

clearing 130 recovery 128 recovery setting 29, 38 Show Me How menu 18 trays, clearing 129

Japanese VCCI statement 178 Jetadmin, HP Web 10, 92 Jetdirect print server

configuring 47 errors 119 installing 190 models including 2 part numbers 157 removing 191 settings 31

jobs deleting stored 82 formatted incorrectly 106 Macintosh settings 93 not printing, problem-

solving 104 printing stored 82 Retrieve Job menu 19 stopped, problem-solving 105

fuser modes 25 loading 64 specifications 53 types supported 58

landscape orientation setting as default 24 language, control panel 30, 39

languages, device automatic switching 36 errors 120 settings 28

laser safety statements 178 legal

sizes supported 57 legal paper, clipped margins 153 letter

sizes supported 57 letter paper, override A4 settings 22

letterhead fuser modes 25 loading 64

light print problem-solving 138 setting toner density 26

lights, control panel 15 line spacing, setting default 24 lines, problem-solving 139, 144,

145 Linux drivers 7, 152 load tray message 121 loading

Show Me How menu 18

errors 116 loading media

special 64 Lock Resources, Macintosh 93 locked menus 119 loose toner, problem-solving 141 low toner 29, 37 LPT error messages 149

M Macintosh

AppleTalk 46 AppleTalk settings 31 driver settings 9, 78 drivers supported 7 drivers, problem-solving 150 HP Printer Utility 93 problems, problem-

solving 150 removing software 10 software 9

software components 11 support 164 supported operating

systems 7 USB card, problem-

solving 151 maintenance agreements 165 manual feed

messages 122

margins envelopes 53 legal paper, problem-

solving 153

material restrictions 174 Material Safety Data Sheet

(MSDS) 175

media A4 settings 22, 23 curled 108, 143 custom-size 22, 73 default size, setting 22 document size, selecting 73 first page 74, 78 HP, ordering 158

errors 116 usage page 20 wrinkled 143

memory autoconfiguration 8 included 2, 9 installing DIMMs 183

insufficient 114, 121 part numbers 157 permanent resources 188 RAM disk errors 123 RAM disk settings 30, 39 sanitizing disk 124 supply errors 112 unsupported RAMerrors 117 upgrading 182 verifying installation 187

menu map 20 menu map, printing 84 menus, control panel

access denied 119 accessing 15, 17 Configure Device 22 Diagnostics 33 I/O 31 Information 20 Paper Handling 21 Print Quality 24 Printing 22 Resets 32 Retrieve Job 19 Show Me How 18 System Setup 27

mercury-free product 174 messages

Alert Settings, HP Toolbox 88 alphabetical list 119 e-mail alerts 86, 94 event log 33 lights, control panel 15 numerical list 112 settings 28, 37 types of 111 Windows 149

misformed characters, problem-

solving 142 models, feature comparison 2 multiple pages per sheet 74, 79 multipurpose tray. See tray 1

N n-up printing 74, 79 Networking tab, embedded Web

server 91

networks AppleTalk 46 configuring 44

default gateway 45 disabling protocols 45 HP Jetdirect print servers,

models including 2 HP Web Jetadmin 92 IP address 44 Macintosh settings 94 port, locating 6 problem-solving printing 148 settings 31 subnet mask 44

next-day on-site service 165 No System error 117 noise specifications 169 non-HP supplies 95, 112, 122 not responding, problem-

solving 110 number of copies, setting default 22

specifications 170 operating systems supported 7 ordering

media, HP 158 part numbers for 157 supplies through embedded

Web server 91

supplies with HP Toolbox 87 orientation, page

default, setting 24 out of toner 29, 38 output bins. See bins output quality. See print quality override A4/letter 22

default, setting 24 page too complex error 115 pages per minute 2 pages per sheet 74, 79 paper

A4 settings 22, 23 curled 108, 143

custom-size 22, 73 default size, setting 22 document size, selecting 73 first page 74, 78 fuser modes 25 HP, ordering 158

errors 116 usage page 20 wrinkled 143

Paper Handling menu 21 paper path test 33 parallel buffer overflow

errors 115

parallel cable length, maximum 42 part numbers 158 parallel communications,

settings 31

parallel port connecting 42 included 2 locating 6

part numbers accessories 157 cables 157 EIO cards 157 media, HP 158 memory 157 print cartridges 157

parts, ordering 156 PCL drivers 7 PCL font list, printing 20

PCL, setting as device

language 28 PDF error pages 23 permanent resources 188 permanent storage errors 118 personalities

automatic switching 36 errors 120 settings 28

physical specifications 168 portrait orientation

setting as default 24

ports included 2 locating 6 LPT error messages 149 parallel 42 problem-solving

Macintosh 151 supported 3 USB 43

PostScript problem-solving 153 setting as device language 28

PostScript error pages problem-solving 104 settings 23

PostScript Printer Description

(PPD) files included 9 problem-solving 150

power specifications 169 power switch, locating 5 PPDs

included 9 problem-solving 150

preconfiguration, driver 8 preprinted paper

fuser modes 25 prepunched paper

fuser modes 25 presets (Macintosh) 78 print cartridges

authentication 96 density settings 26 EconoMode 26, 95 features 4 genuine HP 95 jams, clearing 130 low 29, 37

non-HP 95 ordering through embedded

Web server 91 out 29, 38 part numbers 157 recycling 173 replacement intervals 95 replacing 97 status messages 15 status, viewing with HP

Toolbox 87 storage 95 warranty 162

Print Document On 73 print jobs

formatted incorrectly 106 not printing, problem-

solving 104 retention 27 stopped, problem-solving 105

print quality blurred 146 dropouts 139 environment 136 gray background 140 image defects 136 jams, after 136 light print 138 lines 139 loose toner 141 media 136 misformed characters 142 problem-solving 136 repeating defects 141 repetitive images 146 scattered lines 145 settings 26 smeared toner 140 specks 138 tire tracks 144 white lines 144 white spots 145 Print Quality menu 24 printer drivers. See drivers printer languages

automatic switching 36 errors 120 settings 28

printer models, feature comparison 2

Printing menu 22 printing stopped 105, 123 priority, settings 8 problem-solving

blank pages 109 blurred print 146 checklist 102 configuration page

control panel display 103 control panel messages,

alphabetical 119 control panel messages,

numerical 112 curled paper 108, 143 dropouts 139 duplexing 109 e-mail alerts 86, 94 environment 136 EPS files 151 event log 33 fonts 153 gray background 140 image defects 136 jams 128, 134 legal paper 153 light print 138 lines 139, 144 Linux 152 Macintosh problems 150 media 136 messages, types of 111 network printing 148 output quality 136 PostScript problems 153

trays 108 white spots 145 Windows error messages 149 wrinkled paper 143

processor speed 3 ProRes 3 PS Emulation drivers 7 PS error pages

problem-solving 104 settings 23

PS font list, printing 20 PS, setting as device

language 28 punched paper

fuser modes 25

errors 123 settings 30, 39

Ready light 15 rear output bin

locating 5 printing to 69

recovery, jam 29, 38, 128 recycling 173 reducing documents 73 registration settings 24 removing Macintosh software 10 repacking device 165 repeating defects, problem-

solving 141, 146 replacing printing cartridges 97 Resets menu 32 resizing documents 73 resolution

features 3 problem-solving quality 136 settings 26, 93

Resolution Enhancement

technology (REt) 26, 93 resource saving 188 restoring default settings 32 REt (Resolution Enhancement

technology) 26, 93

retention, job deleting 82 printing 82 Retrieve Job menu 19 settings 27

Retrieve Job menu 19 RFU load errors 124 right-side panel, locating 5 rough paper 25

S safety statements 178 sanitizing disk 124 saving resources, memory 188 scaling documents 73 serial buffer overflow errors 115 serial data errors 115 service

HP-Authorized Dealers 163 repacking device 165

service agreements 165 Services tab 77 settings

control panel 14, 34 driver presets (Macintosh) 78 drivers 9 priority 8 quick sets (Windows) 72 restoring defaults 32 Settings tab, embedded Web

server 90 shipping device 165 Show Me How menu 18 SIMMs, incompatibility 182 size mismatch errors 124 skewed pages 142 Sleep mode

delay, setting 28, 35 power specifications 169 turning on or off 32, 36

slow printing, problemsolving 105, 109

smeared toner, problemsolving 140

software drivers 7 embedded Web server 10 HP Easy Printer Care 11 HP Printer Utility 93 HP Toolbox 87

HP Web Jetadmin 10 Macintosh 9, 11 settings 8, 34 supported operating

systems 7 uninstalling Macintosh 10 Web sites 7 Windows 11

specifications acoustic 169 electrical 169 envelopes 52 features 3 labels 53 media 57 media sizes supported 57 operating environment 170 paper 51, 52 paper types 50 paper types supported 58 physical 168 transparencies 54

specks, problem-solving 138,

145 speed data transmission settings 31 pages per minute 2 problem-solving 102, 105,

109

resolution settings 26 Spool32 errors 149 spots, problem-solving 138, 145 statement

sizes supported 57

status e-mail alerts 86 embedded Web server 89 HP Printer Utility,

Macintosh 93

HP Toolbox software 87 messages, types of 111 supplies page, printing 20

status, supplies

control panel messages 15 Stop button 15 stopped printing, problem-

solving 105, 123

storage, job deleting 82 Macintosh settings 93

printing 82 Retrieve Job menu 19 settings 27

storing envelopes 53, 59 paper 59 print cartridges 95

straight-through paper path 69 subnet mask 44 supplies

authentication 96 counterfeit 96 e-mail alerts 86 memory errors 112 non-HP 95, 112, 122 ordering 156 ordering through embedded

Web server 91 ordering with HP Toolbox 87 recycling 173 replacement intervals 95 replacing print cartridges 97 status page, printing 20, 84 status, viewing with embedded

Web server 89 status, viewing with HP Printer Utility 93 status, viewing with HP

Toolbox 87 supplies status

control panel messages 15 support

embedded Web server

links 91 HP Printer Utility pages 93 Linux 152 online 163 repacking device 165 Support tab, HP Toolbox 87 SupportPack, HP 166 symbol sets 24 System Setup menu 27

T TCP/IP parameters, manual

configuration 44

technical support Linux 152 online 163 repacking device 165

temperature specifications 170 tests 33 text, problem-solving

blurred 146 garbled 109 misformed characters 142

three-hole punched paper

fuser modes 25 time, setting 27, 119 timeout settings

held jobs 27 I/O 31 Sleep mode 28, 35

tire tracks, problem-solving 144 toner

density setting 26, 93 EconoMode 26, 95 low 29, 37 out of 29, 38 output quality, problem-

solving 140 Toolbox. See HP Toolbox top output bin

full message 124 locating 5 printing to 68

transfer unit warranty 162 transmission errors 115 transparencies

fuser modes 25 HP, ordering 160 loading 64 sizes supported 58 specifications 54

tray 3 jams, clearing 129 part number 157 physical specifications 168 printing from 27, 35, 66 problem-solving 106, 108 settings 21

trays action not available error 119 custom-size settings 22 double-sided printing 76, 80 empty 124 included 2 insert or close message 121 jams, clearing 129 load message 121 loading paper 60 locating 5 Macintosh settings 93 manual feed settings 23 open 124 paper path test 33 paper sizes supported 57 paper types supported 58 problem-solving 106, 108 registration settings 24 selecting 27, 35, 66 settings 21 Show Me How menu 18 size mismatch errors 124 status, viewing with HP

Toolbox 87 type and size message 124 type mismatch message 124 unexpected size or type

errors 116

use message 126 troubleshooting

Alert Settings window, HP Toolbox 88

two-sided printing binding edge settings 22 instructions for 75 loading paper 79 Macintosh settings 93 problem-solving 109 Show Me How menu 18 usage page 20

type mismatch message 124

errors 116 uninstalling Macintosh

software 10 UNIX

carriage return settings 24 Update Now feature, drivers 8 upgrading memory 182 usage page 20 usage page, printing 84 USB buffer overflow errors 115 USB cable, part number 158 USB port

connecting 43 included 2 locating 6 problem-solving

Macintosh 151 supported 3

USB storage device errors 125 Use Different Paper/Covers 74

default 24 voltage specifications 169

extended 166 print cartridge 162 product 161 transfer unit and fuser 162

watermarks 73 wavy paper, problemsolving 108, 143

Web sites customer support 163 fraud reports 96 HP Easy Printer Care 11 HP Web Jetadmin,

downloading 92 Linux support 7, 152 Macintosh customer

support 164 Material Safety Data Sheet (MSDS) 175

ordering supplies 156 paper specifications 51, 52 software, downloading 7

weekly on-site service 165 white lines or spots, problem-

solving 144 Wide A4 settings 23 Windows

driver settings 9, 72 drivers supported 7 error messages, problem-

solving 149 software components 11 supported operating

systems 7 wrinkled paper, problemsolving 143

© 2006 Hewlett-Packard Development Company, L.P. www.hp.com

Q7812-90911