What is the maximum print speed of the HP LaserJet Pro 4004 series?

The HP LaserJet Pro 4004 series prints at up to 40 ppm for black A4 in normal mode, and up to 34 ipm for duplex (two-sided) printing on A4. Print speed is measured using ISO/IEC 24734 and excludes the first set of test documents. Exact speed varies depending on system configuration, software application, driver, and document complexity. (Page 3)

How much paper can the HP LaserJet Pro 4004 series hold in total?

The printer supports a maximum input capacity of up to 900 sheets across all trays. This includes 100 sheets in Tray 1, 250 sheets in Tray 2, and an optional 550-sheet third tray. The standard output bin holds up to 150 sheets. (Page 3)

What toner cartridges are compatible with the HP LaserJet Pro 4001-4004 series?

Compatible cartridges include the HP 152A Black LaserJet Toner Cartridge (W1520A) with an average yield of 3,050 pages, the HP 152X Black LaserJet Toner Cartridge (W1520X) with an average yield of 9,700 pages, and the HP 151/152 Black Contract LaserJet Toner Cartridge (W1030XC) with an average yield of 10,000 pages. Yields are declared in accordance with ISO/IEC 19752. (Page 2)

What operating systems are compatible with the HP LaserJet Pro 4004 series?

The printer is compatible with Windows 11, Windows 10, Android, iOS, macOS 10.15 Catalina through macOS 13 Ventura, and Chrome OS. For network operating systems, it supports Windows Server, macOS 15 Sequoia, Linux, Citrix, UNIX, and Novell. Minimum system requirements include 2 GB of available hard disk space and an internet connection or USB port. (Page 4)

What are the operating temperature and humidity requirements for the HP LaserJet Pro 4004?

The printer requires an operating temperature between 10°C and 32.5°C, with a relative humidity of 30 to 70% RH. For storage, the temperature range is -20 to 40°C. Operating outside these conditions may affect printer performance. (Page 4)

What is the power consumption of the HP LaserJet Pro 4004 series?

The printer consumes 495 watts during active printing, 5.5 watts when in ready mode, and 0.5 watts in sleep mode. In Auto-Off/Wake on LAN mode it consumes 0.5 watts, and only 0.05 watts when in Auto-off/Manual-on or Manual Off mode. The power supply is internal and built-in. (Page 4)

What security features are included with the HP LaserJet Pro 4004 series?

The printer includes HP Wolf Pro Security with preconfigured settings out of the box, and supports PIN/pull printing to authenticate print jobs only when the user is present. Security management includes SNMP v1/v2/v3, SSL/TLS (HTTPS), and 802.1x authentication. Wireless security supports WPA, WPA2, WPA3, and WEP encryption (64 and 128 bit). (Pages 1, 4)

Will the HP LaserJet Pro 4001-4004 work with third-party or non-HP toner cartridges?

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip does enable the use of reused, remanufactured, and refilled cartridges. More information is available at http://www.hp.com/learn/ds. (Page 1)

What wireless connectivity options are available on the HP LaserJet Pro 4004dw?

The HP LaserJet Pro 4004dw supports 802.11b/g/n Wi-Fi on both 2.4 GHz and 5 GHz bands, as well as Bluetooth. It also includes Gigabit Ethernet 10/100/1000BASE-T and Wi-Fi Direct printing. Mobile printing capabilities include Apple AirPrint, Mopria, and the HP app. (Page 3)

What is included in the box with the HP LaserJet Pro 4004 series printers?

Each model (2Z613A, 2Z614A, 2Z615A) includes a preinstalled HP Black Original LaserJet Toner Cartridge, a Getting Started Guide, Support Flyer, Warranty Guide, Regulatory Flyer, and a power cord. A USB cable is also included for AP and Wireless bundles only. No software solutions are included in the box; software is available at hp.com or 123.hp.com. (Pages 2, 4)

What is the print speed of HP LaserJet Pro 4004dw?

The HP LaserJet Pro 4004dw has a print speed up to 40 pages per minute (ppm) for A4 size paper.

How do I set up the network with the printer?

Connect to the Ethernet port or use the built-in Wi-Fi capabilities. The printer supports dynamic IP configuration via DHCP, manual IP settings, and dual-band (5 GHz/2.4 GHz) wireless connectivity.

How can I factory reset my HP LaserJet Pro 4001 printer?

To perform a factory reset, press and hold the Power button for 10 seconds until the LED starts flashing red. This clears all settings and resets it to factory defaults and users will need to re-pair connected devices after resetting (Page 63).

What does error code '13.02' mean on my HP LaserJet Pro printer?

The '13.02' jam error indicates a paper jam in Tray 1 of the printer (Page 68).

Can I load envelopes into Tray 2 or Tray 3?

Envelopes should only be loaded and printed from Tray 1, not Trays 2 or 3 (Page 45).

How do I adjust the paper width guides on Tray 2?

To adjust the paper width guides in Tray 2, squeeze the adjustment latch on the left guide and slide it to the correct size for your paper. Ensure that this adjustment does not bend the paper (Page 16).

How do I turn off the printer automatically when not in use?

Enable Auto-Off technology to save energy. The printer will enter a low-power sleep mode when idle and can be configured via HP Wolf Pro Security settings.

Can this printer be set up using a mobile device?

Yes, you can set it up using the HP app for Android or iOS devices. The printer supports Apple AirPrint and Mopria certified printing over Wi-Fi.

What are the security features of this printer?

HP Wolf Pro Security is preconfigured with SNMP v1, v2, and v3 for management security. It also includes WPA (Wi-Fi Protected Access) encryption for wireless security.

How much paper can I store in the input trays?

The standard configuration consists of two trays: Tray 1 with a capacity of 100 sheets and Tray 2 with 250 sheets. You may add an optional third tray that holds up to 550 sheets.

How do I replace the toner cartridge?

Insert a new W1030XC or W1520X HP Toner Cartridge into the appropriate slot on the printer, following the detailed instructions provided in your documentation for the installation process.

How do I access online settings and manage the printer from a PC?

You can use HP Web Jetadmin software or the HP SNMP Proxy Agent available as part of HP WebJetAdmin to configure and control the device over a network.

What are the monthly usage recommendations for this printer?

The monthly duty cycle is up to 80,000 pages A4. The recommended usage volume is between 750 and 4,000 pages per month.

How do I load the optional 550-sheet tray?

To load Tray 3 (optional accessory) with up to 550 sheets, pull and lift the tray out, adjust width and length guides appropriately, and slide it fully back into place within the printer before sending a print job from your software application (Page 20).

How do I configure wireless settings in my HP LaserJet Pro?

Go to the Embedded Web Server (EWS) using a supported browser to enter the printer’s IP address or hostname. Access the configuration tab under Network section for setup of wireless connectivity options such as Wi-Fi Direct, etc. For detailed steps refer specific section of the manual.

What is the paper capacity of Tray 1 vs. Tray 2?

Tray 1 holds up to 100 sheets and Tray 2 can accommodate up to 250 sheets of standard weight paper (Page 13).

How do I load paper into the duplexer?

Duplex printing must be enabled through software settings, and loading for duplex is similar to single-sided but with alignment checks ensuring proper orientation before beginning a print jobs (Page 90).

How do I enable EconoMode energy conservation features on my printer?

Access the HP Embedded Web Server, navigate to Printer settings > Energy Conservation menu, and set EconoMode according to preference (Page 56).

How do I change the very low toner count limit for my printer?

From the Embedded Web Server under maintenance tasks menu, adjust the 'Very Low' settings threshold for a more customized alert notification level about remaining toner capacity (Page 58).

HP Laserjet Pro 4001 4004n DN DW D Printer — Manual, FAQ & Troubleshooting

Name: HP Laserjet Pro 4001 4004n DN DW D Printer
Brand: HP

Page 1

HP LaserJet Pro 4001

HP LaserJet Pro 4002

User Guide

1

2

www.hp.com/support/lj4001-4004plus

![image 1](pdf_3933081_en-US-1_images/imageFile1.png)

HP LaserJet Pro 4001, 4002 Plus - User Guide

SUMMARY This guide provides configuration, use, warranty, safety and environmental information.

####### Legal information

################ Copyright and License

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 04/2022

################ Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc. Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.

1 Printer overview.....................................................................................................................................................................................................................................1 Warning icons...................................................................................................................................................................................................................................1 Potential shock hazard.............................................................................................................................................................................................................2 Open source license...................................................................................................................................................................................................................2

Printer views.....................................................................................................................................................................................................................................2 Printer front view................................................................................................................................................................................................................2 Printer back view................................................................................................................................................................................................................3 Control panel view............................................................................................................................................................................................................4

Page 2

Printer specifications................................................................................................................................................................................................................6 Technical specifications...............................................................................................................................................................................................6 Supported operating systems..................................................................................................................................................................................7 Mobile printing solutions..............................................................................................................................................................................................8 Printer dimensions............................................................................................................................................................................................................8 Power consumption, electrical specifications, and acoustic emissions...............................................................................10 Operating-environment range................................................................................................................................................................................11

Printer hardware setup and software installation...............................................................................................................................................11

2 Paper trays.............................................................................................................................................................................................................................................12

Load paper to Tray 1 (multipurpose tray)....................................................................................................................................................................12 Load Paper Tray 1.............................................................................................................................................................................................................12

Tray 1 paper orientation...............................................................................................................................................................................................15

Load paper to Tray 2..................................................................................................................................................................................................................16 Load Paper Tray 2............................................................................................................................................................................................................16

Tray 2 paper orientation..............................................................................................................................................................................................18

Load paper to Tray 3 (optional accessory)...............................................................................................................................................................19 Load paper Tray 3............................................................................................................................................................................................................19

Tray 3 paper orientation..............................................................................................................................................................................................21

Load and print envelopes.....................................................................................................................................................................................................22 Introduction.........................................................................................................................................................................................................................22 Print envelopes.................................................................................................................................................................................................................23 Envelope orientation....................................................................................................................................................................................................23

3 Supplies, accessories, and parts..........................................................................................................................................................................................24

Order supplies, accessories, and parts.....................................................................................................................................................................24 Ordering..................................................................................................................................................................................................................................24 Supplies and accessories.........................................................................................................................................................................................24 Customer self-repair parts......................................................................................................................................................................................25

Configure the HP toner-cartridge-protection supply settings..................................................................................................................26 Introduction.........................................................................................................................................................................................................................26 Enable or disable the Cartridge Policy feature.........................................................................................................................................26

iii

Enable or disable the Cartridge Protection feature..............................................................................................................................28

Replace the toner cartridge...............................................................................................................................................................................................30 Toner cartridge information.....................................................................................................................................................................................31 Remove and replace the cartridge....................................................................................................................................................................32

############# 4 Print............................................................................................................................................................................................................................................................36

Print tasks (Windows)..............................................................................................................................................................................................................36 How to print (Windows)...............................................................................................................................................................................................36 Automatically print on both sides (Windows)..............................................................................................................................................37 Manually print on both sides (Windows) ........................................................................................................................................................37 Print multiple pages per sheet (Windows).....................................................................................................................................................37 Select the paper type (Windows)........................................................................................................................................................................38 Additional print tasks...................................................................................................................................................................................................38

Print tasks (macOS)..................................................................................................................................................................................................................39 How to print (macOS)...................................................................................................................................................................................................39 Automatically print on both sides (macOS).................................................................................................................................................39 Manually print on both sides (macOS)............................................................................................................................................................39 Print multiple pages per sheet (macOS)........................................................................................................................................................40 Select the paper type (macOS)............................................................................................................................................................................40 Additional print tasks....................................................................................................................................................................................................41

Store print jobs on the printer to print later or print privately....................................................................................................................41 Before beginning..............................................................................................................................................................................................................41 Set up job storage...........................................................................................................................................................................................................41 Disable or enable the job storage feature...................................................................................................................................................42 Create a stored job (Windows)..............................................................................................................................................................................43 Create a stored job (macOS)..................................................................................................................................................................................44 Print a stored job.............................................................................................................................................................................................................45 Delete a stored job.........................................................................................................................................................................................................45 Information sent to printer for Job Accounting purposes...............................................................................................................45

Mobile printing.............................................................................................................................................................................................................................46 Introduction.........................................................................................................................................................................................................................46 Wi-Fi Direct printing (wireless models only).................................................................................................................................................46 HP ePrint via Email.........................................................................................................................................................................................................48 AirPrint....................................................................................................................................................................................................................................48 Android embedded printing....................................................................................................................................................................................49

############# 5 Manage the printer.........................................................................................................................................................................................................................50Change the printer connection type (Windows).................................................................................................................................................50

Page 3

Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)...................................................50 Method one: Open the HP Embedded Web Server (EWS) from the software.....................................................................51 Method two: Open the HP Embedded Web Server (EWS) from a web browser.................................................................51

Configure IP network settings..........................................................................................................................................................................................53 Introduction.........................................................................................................................................................................................................................53 Printer sharing disclaimer........................................................................................................................................................................................53 View or change network settings.......................................................................................................................................................................53 Rename the printer on a network.......................................................................................................................................................................53 Manually configure IPv4 TCP/IP parameters from the control panel........................................................................................54

iv

Link speed and duplex settings............................................................................................................................................................................54

Printer security features......................................................................................................................................................................................................55 Introduction.........................................................................................................................................................................................................................55 Assign or change the system password using the Embedded Web Server.......................................................................55

Energy-conservation settings..........................................................................................................................................................................................56 Introduction.........................................................................................................................................................................................................................56 Print with EconoMode.................................................................................................................................................................................................56 Set the Sleep Delay (Min.) setting........................................................................................................................................................................57 Set the Shutdown after Sleep (Hr.) setting....................................................................................................................................................57 Set the Disable Shutdown setting.......................................................................................................................................................................57

HP Web Jetadmin.......................................................................................................................................................................................................................58 Update the firmware................................................................................................................................................................................................................58

Method one: Update the firmware using the control panel.............................................................................................................58 Method two: Update the firmware using the HP Printer Update utility....................................................................................59

6 Solve problems..................................................................................................................................................................................................................................60 Customer support.....................................................................................................................................................................................................................60 Restore the factory-set defaults.....................................................................................................................................................................................60 A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel........................................61

Change the “Very Low” settings...........................................................................................................................................................................61 Order supplies..................................................................................................................................................................................................................62

Printer does not pick up paper or misfeeds...........................................................................................................................................................62 Introduction.........................................................................................................................................................................................................................62 The printer does not pick up paper....................................................................................................................................................................62 The printer picks up multiple sheets of paper...........................................................................................................................................64

Clear paper jams........................................................................................................................................................................................................................66 Experiencing frequent or recurring paper jams?.....................................................................................................................................67 Paper jam locations.......................................................................................................................................................................................................67

13.02 jam error tray 1.....................................................................................................................................................................................................68

13.03 jam error tray 2.....................................................................................................................................................................................................73

13.04 jam error tray 3.................................................................................................................................................................................................... 79 13.08, 13.09 jam error in the toner cartridge or fuser area...............................................................................................................84 13.10, 13.11, 13.13 jam error in the output bin...................................................................................................................................................88 13.14, 13.15 jam error in the duplexer...................................................................................................................................................................90

Resolving print quality problems....................................................................................................................................................................................93 Introduction.........................................................................................................................................................................................................................93 Troubleshoot print quality.........................................................................................................................................................................................94 Troubleshoot image defects.................................................................................................................................................................................100

Solve wired network problems........................................................................................................................................................................................107 Introduction........................................................................................................................................................................................................................107 Poor physical connection........................................................................................................................................................................................107 The computer is unable to communicate with the printer..............................................................................................................107 The printer is using incorrect link and duplex settings for the network................................................................................108 New software programs might be causing compatibility problems.......................................................................................108 The computer or workstation might be set up incorrectly.............................................................................................................108 The printer is disabled, or other network settings are incorrect...............................................................................................108

v

Solve wireless network problems................................................................................................................................................................................108 Introduction.......................................................................................................................................................................................................................108 Wireless connectivity checklist.........................................................................................................................................................................109 The printer does not print after the wireless configuration completes................................................................................109 The printer does not print, and the computer has a third-party firewall installed.........................................................109 The wireless connection does not work after moving the wireless router or printer..................................................110 Cannot connect more computers to the wireless printer...............................................................................................................110 The wireless printer loses communication when connected to a VPN.................................................................................110 The network does not appear in the wireless networks list...........................................................................................................110 The wireless network is not functioning........................................................................................................................................................110 Perform a wireless network diagnostic test...............................................................................................................................................111 Reduce interference on a wireless network...............................................................................................................................................111

############# Appendix A Service and support............................................................................................................................................................................................112

HP limited warranty statement.......................................................................................................................................................................................112 UK, Ireland, and Malta.................................................................................................................................................................................................113 Austria, Belgium, Germany, and Luxemburg..............................................................................................................................................114 Belgium, France, and Luxemburg.......................................................................................................................................................................114 Italy...........................................................................................................................................................................................................................................115 Spain.......................................................................................................................................................................................................................................116 Denmark...............................................................................................................................................................................................................................116 Norway..................................................................................................................................................................................................................................116 Sweden ..................................................................................................................................................................................................................................117 Portugal..................................................................................................................................................................................................................................117 Greece and Cyprus.......................................................................................................................................................................................................117 Hungary................................................................................................................................................................................................................................118 Czech Republic................................................................................................................................................................................................................118 Slovakia.................................................................................................................................................................................................................................118 Poland ....................................................................................................................................................................................................................................119 Bulgaria.................................................................................................................................................................................................................................119 Romania................................................................................................................................................................................................................................119 Belgium and the Netherlands..............................................................................................................................................................................120 Finland ..................................................................................................................................................................................................................................120 Slovenia...............................................................................................................................................................................................................................120 Croatia...................................................................................................................................................................................................................................121 Latvia......................................................................................................................................................................................................................................121 Lithuania...............................................................................................................................................................................................................................121 Estonia...................................................................................................................................................................................................................................121 Russia....................................................................................................................................................................................................................................122

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.............................................122 Long life consumable and maintenance kit limited warranty statement........................................................................................122 HP policy on non-HP supplies..........................................................................................................................................................................................123 HP anticounterfeit Web site.............................................................................................................................................................................................123 Data stored on the toner cartridge.............................................................................................................................................................................123 End User License Agreement..........................................................................................................................................................................................124 Customer self-repair warranty service...................................................................................................................................................................128

vi

Customer support...................................................................................................................................................................................................................129

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● When ports are active: The printer will not shut down unless all ports are inactive. An active network link or fax connection will prevent the printer from shutting down.

Set the Sleep Delay (Min.) setting 57

● Never: The printer will shut down after a period of inactivity as determined by the Shutdown after Sleep (Hr.) setting.

![image 745](pdf_3933081_en-US-1_images/imageFile745.png)

NOTE: The default setting is When ports are active.

4. Press the OK button to save the setting.

###### HP Web Jetadmin

HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin for more information.

###### Update the firmware

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web Service apps will update automatically.

There are two supported methods to perform a firmware update on this printer. Use only one of the following methods to update the printer firmware.

####### Method one: Update the firmware using the control panel

Follow these steps to update the firmware using the printer control panel (for network-connected printers only). For USB-connected printers, skip to Method two.

1. Make sure the printer is connected to a wired (Ethernet) or wireless network with an active Internet connection.

NOTE: The printer must be connected to the internet to update the firmware via a network connection.

2. On the printer control panel, press the OK button to display the Home screen.

3. Use the arrow buttons and the OK button to navigate to and open the following menus: a. Setup b. Printer Maintenance c. Update Firmware NOTE: If the Update Firmware option is not listed, use Method two.

4. If a firmware update is available, press the OK button to start the update process.

![image 746](pdf_3933081_en-US-1_images/imageFile746.png)

![image 747](pdf_3933081_en-US-1_images/imageFile747.png)

Method two: Update the firmware using the HP Printer Update utility Follow these steps to manually download and install the HP Printer Update utility. NOTE: This method is the only firmware update option available for printers connected to the computer via a USB cable. This method also works for printers that are connected to a network. NOTE: You must have a print driver installed in order to use this method.

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|---|

6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue.

7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use distilled water, if it is available.

![image 1405](pdf_3933081_en-US-1_images/imageFile1405.png)

CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers. The following image shows examples of the roller location for various printers. Figure 6-3 Roller locations for Tray 1 or the multipurpose tray

|![image 1406](pdf_3933081_en-US-1_images/imageFile1406.png)

![image 1407](pdf_3933081_en-US-1_images/imageFile1407.png)

![image 1408](pdf_3933081_en-US-1_images/imageFile1408.png)

![image 1409](pdf_3933081_en-US-1_images/imageFile1409.png)

![image 1410](pdf_3933081_en-US-1_images/imageFile1410.png)

|![image 1411](pdf_3933081_en-US-1_images/imageFile1411.png)

![image 1412](pdf_3933081_en-US-1_images/imageFile1412.png)

![image 1413](pdf_3933081_en-US-1_images/imageFile1413.png)

| |---| | |---|

####### The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over.Do not fan the paper.Return the stack of paper to the tray.

![image 1414](pdf_3933081_en-US-1_images/imageFile1414.png)

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-4 Technique for flexing the paper stack

|1 2

| |---|

2. Use only paper that meets HP specifications for this printer.

3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack as described above.

4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer.

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####### Perform a wireless network diagnostic test

From the printer control panel, you can run a diagnostic test that provides information about the wireless network settings.

From the printer control panel, press the OK button to display the Home screen. 2. Use the arrow buttons and the OK to navigate to and open the following menus:

a. Setup

b. Network Setup

c. Wireless Setting

d. Print Wireless Test Report The printer prints a test page that shows test results.

####### Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:

● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals.

● Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength.

● Position the wireless router in a central location in line of sight with the wireless printers on the network.

Perform a wireless network diagnostic test 111

Service and supportA

###### HP limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY* HP LaserJet Pro 4001, 4002 Plus Two-year return to bench

![image 1501](pdf_3933081_en-US-1_images/imageFile1501.png)

NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to support.hp.com to learn about HP award-winning service and support options in your region.

HP warrants to you, the end-user customer, this HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; and, b) with this HP Limited Warranty, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

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TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

####### UK, Ireland, and Malta

The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:

UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee.

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####### Austria, Belgium, Germany, and Luxemburg

Die beschränkte HP Herstellergarantie ist eine von HP auf freiwilliger Basis angebotene kommerzielle Garantie. Der Name und die Adresse der HP Gesellschaft, die in Ihrem Land für die Gewährung der beschränkten HP Herstellergarantie verantwortlich ist, sind wie folgt:

Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem

Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der folgenden Website: Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können die Website des Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm) besuchen. Verbraucher haben das Recht zu wählen, ob sie eine Leistung von HP gemäß der beschränkten HP Herstellergarantie in Anspruch nehmen oder ob sie sich gemäß der gesetzlichen zweijährigen Haftung für Sachmängel (Gewährleistung) sich an den jeweiligen Verkäufer wenden.

####### Belgium, France, and Luxemburg

La garantie limitée HP est une garantie commerciale fournie volontairement par HP. Voici les coordonnées de l'entité HP responsable de l'exécution de la garantie limitée HP dans votre pays:

France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1 Avenue du Canada, 91947, Les Ulis

G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen

Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques. Vos droits en tant que consommateur au titre de la garantie légale de conformité mentionnée aux articles L. 211-4 à L. 211-13 du Code de la Consommation et de celle relatives aux défauts de la chose vendue, dans les conditions prévues aux articles 1641 à 1648 et 2232 du Code de Commerce ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur (www.hp.com/go/eu-legal). Vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Les consommateurs ont le droit de choisir d’exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales applicables mentionnées ci-dessus. POUR RAPPEL: Garantie Légale de Conformité:

############ « Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors de la délivrance.

####### Italy

Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ».

Article L211-5 du Code de la Consommation: « Pour être conforme au contrat, le bien doit:

1° Etre propre à l'usage habituellement attendu d'un bien semblable et, le cas échéant:

- correspondre à la description donnée par le vendeur et posséder les qualités que celui-ci a présentées à l'acheteur sous forme d'échantillon ou de modèle;

- présenter les qualités qu'un acheteur peut légitimement attendre eu égard aux déclarations publiques faites par le vendeur, par le producteur ou par son représentant, notamment dans la publicité ou l'étiquetage;

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2° Ou présenter les caractéristiques définies d'un commun accord par les parties ou être propre à tout usage spécial recherché par l'acheteur, porté à la connaissance du vendeur et que ce dernier a accepté ». Article L211-12 du Code de la Consommation:

« L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ».

Garantie des vices cachés Article 1641 du Code Civil :« Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. » Article 1648 alinéa 1 du Code Civil:

« L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à compter de la découverte du vice. »

G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant: Garanties légales accordées au consommateur (www.hp.com/go/eu-legal) ou vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux ans.

La Garanzia limitata HP è una garanzia commerciale fornita volontariamente da HP. Di seguito sono indicati nome e indirizzo della società HP responsabile della fornitura dei servizi coperti dalla Garanzia limitata HP nel vostro Paese:

Italia: HP Italy S.r.l., Via Carlo Donat Cattin,5 20063 Cernusco S/Naviglio

I vantaggi della Garanzia limitata HP vengono concessi ai consumatori in aggiunta ai diritti derivanti dalla garanzia di due anni fornita dal venditore in caso di non conformità dei beni rispetto al

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contratto di vendita. Tuttavia, diversi fattori possono avere un impatto sulla possibilita’ di beneficiare di tali diritti. I diritti spettanti ai consumatori in forza della garanzia legale non sono in alcun modo limitati, né modificati dalla Garanzia limitata HP. Per ulteriori informazioni, si prega di consultare il seguente link: Garanzia legale per i clienti (www.hp.com/go/eu-legal), oppure visitare il sito Web dei Centri europei per i consumatori (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). I consumatori hanno il diritto di scegliere se richiedere un servizio usufruendo della Garanzia limitata HP oppure rivolgendosi al venditore per far valere la garanzia legale di due anni.

####### Spain

Su Garantía limitada de HP es una garantía comercial voluntariamente proporcionada por HP. El nombre y dirección de las entidades HP que proporcionan la Garantía limitada de HP (garantía comercial adicional del fabricante) en su país es:

España: Hewlett-Packard Española S.L. Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-legal). Para más información, consulte el siguiente enlace: Garantía legal del consumidor o puede visitar el sitio web de los Centros europeos de los consumidores (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Los clientes tienen derecho a elegir si reclaman un servicio acogiéndose a la Garantía limitada de HP o al vendedor de conformidad con la garantía legal de dos años.

####### Denmark

Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er ansvarligt for HP's begrænsede garanti i dit land, er som følger:

Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød

Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra sælgeren af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke din ret til at opnå disse rettigheder. Forbrugerens lovbestemte rettigheder begrænses eller påvirkes ikke på nogen måde af den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.

####### Norway

HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap innestår for garantien:

Norge: HP Norge AS, Rolfbuktveien 4b, 1364 Fornebu

HPs garanti kommer i tillegg til det mangelsansvar HP har i henhold til norsk forbrukerkjøpslovgivning, hvor reklamasjonsperioden kan være to eller fem år, avhengig av hvor lenge salgsgjenstanden var ment å vare. Ulike faktorer kan imidlertid ha betydning for om du kvalifiserer til å kreve avhjelp iht slikt mangelsansvar. Forbrukerens lovmessige rettigheter begrenses ikke av HPs garanti. Hvis du vil ha mer informasjon, kan du klikke på følgende kobling: Juridisk garanti for forbruker (www.hp.com/go/eu-legal) eller du kan besøke nettstedet til de europeiske forbrukersentrene (http://ec.europa.eu/consumers/

solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrukere har retten til å velge å kreve service under HPs garanti eller iht selgerens lovpålagte mangelsansvar.

####### Sweden

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HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och adress till det HP-företag som ansvarar för HP:s begränsade garanti i ditt land är som följer:

Sverige: HP PPS Sverige AB, SE-169 73 Stockholm

Fördelarna som ingår i HP:s begränsade garanti gäller utöver de lagstadgade rättigheterna till tre års garanti från säljaren angående varans bristande överensstämmelse gentemot köpeavtalet, men olika faktorer kan påverka din rätt att utnyttja dessa rättigheter. Konsumentens lagstadgade rättigheter varken begränsas eller påverkas på något sätt av HP:s begränsade garanti. Mer information får du om du följer denna länk: Lagstadgad garanti för konsumenter (www.hp.com/go/eu-legal) eller så kan du gå till European Consumer Centers webbplats (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Konsumenter har rätt att välja om de vill ställa krav enligt HP:s begränsade garanti eller på säljaren enligt den lagstadgade treåriga garantin.

####### Portugal

A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes:

Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D. Sancho I, Quinta da Fonte, Porto Salvo, Lisboa, Oeiras, 2740 244 As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do contrato de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneficiar de tais direitos. Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma alguma pela Garantia Limitada HP. Para mais informações, consulte a ligação seguinte: Garantia legal do consumidor (www.hp.com/go/eu-legal) ou visite o Web site da Rede dos Centros Europeus do Consumidor (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Os consumidores têm o direito de escolher se pretendem reclamar assistência ao abrigo da Garantia Limitada HP ou contra o vendedor ao abrigo de uma garantia jurídica de dois anos.

####### Greece and Cyprus

Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP. Η επωνυμία και η διεύθυνση του νομικού προσώπου ΗΡ που παρέχει την Περιορισμένη εγγύηση ΗΡ στη χώρα σας είναι η εξής:

Ελλάδα /Κύπρoς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki Ελλάδα /Κύπρoς: HP Συστήματα Εκτύπωσης και Προσωπικών Υπολογιστών Ελλάς Εταιρεία Περιορισμένης Ευθύνης, Tzavella 1-3, 15232 Chalandri, Attiki Τα προνόμια της Περιορισμένης εγγύησης HP ισχύουν επιπλέον των νόμιμων δικαιωμάτων για διετή εγγύηση έναντι του Πωλητή για τη μη συμμόρφωση των προϊόντων με τις συνομολογημένες συμβατικά ιδιότητες, ωστόσο η άσκηση των δικαιωμάτων σας αυτών μπορεί να εξαρτάται από διάφορους παράγοντες. Τα νόμιμα δικαιώματα των καταναλωτών δεν περιορίζονται ούτε επηρεάζονται καθ’ οιονδήποτε τρόπο από την Περιορισμένη εγγύηση HP. Για περισσότερες πληροφορίες, συμβουλευτείτε την ακόλουθη τοποθεσία web: Νόμιμη εγγύηση καταναλωτή (www.hp.com/go/eu-legal) ή μπορείτε να επισκεφτείτε την τοποθεσία web των Ευρωπαϊκών Κέντρων Καταναλωτή (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/

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ecc-net/index_en.htm). Οι καταναλωτές έχουν το δικαίωμα να επιλέξουν αν θα αξιώσουν την υπηρεσία στα πλαίσια της Περιορισμένης εγγύησης ΗΡ ή από τον πωλητή στα πλαίσια της νόμιμης εγγύησης δύο ετών.

####### Hungary

A HP korlátozott jótállás egy olyan kereskedelmi jótállás, amelyet a HP a saját elhatározásából biztosít. Az egyes országokban a HP mint gyártó által vállalt korlátozott jótállást biztosító HP vállalatok neve és címe:

Magyarország: HP Inc Magyarország Kft., H-1117 Budapest, Alíz utca 1.

A HP korlátozott jótállásban biztosított jogok azokon a jogokon felül illetik meg Önt, amelyek a termékeknek az adásvételi szerződés szerinti minőségére vonatkozó kétéves, jogszabályban foglalt eladói szavatosságból, továbbá ha az Ön által vásárolt termékre alkalmazandó, a jogszabályban foglalt kötelező eladói jótállásból erednek, azonban számos körülmény hatással lehet arra, hogy ezek a jogok Önt megilletik-e. További információért kérjük, keresse fel a következő webhelyet: Jogi Tájékoztató Fogyasztóknak (www.hp.com/go/eu-legal) vagy látogassa meg az Európai Fogyasztói Központok webhelyét (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik.

####### Czech Republic

Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující:

Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4

Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropského spotřebitelského centra (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Spotřebitelé mají právo se rozhodnout, zda chtějí službu reklamovat v rámci omezené záruky HP nebo v rámci zákonem stanovené dvouleté záruky u prodejce.

####### Slovakia

Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine:

Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava

Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy. Možnosť uplatnenia takých prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý je spotrebiteľom. Ďalšie informácie nájdete na nasledujúcom prepojení: Zákonná záruka spotrebiteľa (www.hp.com/go/eu-legal), prípadne môžete navštíviť webovú lokalitu európskych zákazníckych stredísk (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Spotrebitelia majú právo zvoliť si, či chcú uplatniť servis v rámci Obmedzenej záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu.

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####### Poland

Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres podmiotu HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce:

Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego, pod numerem KRS 0000546115, NIP 5213690563, REGON 360916326, GIOŚ E0020757WZBW, kapitał zakładowy 480.000 PLN.

Świadczenia wynikające z Ograniczonej gwarancji HP stanowią dodatek do praw przysługujących nabywcy w związku z dwuletnią odpowiedzialnością sprzedawcy z tytułu niezgodności towaru z umową (rękojmia). Niemniej, na możliwość korzystania z tych praw mają wpływ różne czynniki. Ograniczona gwarancja HP w żaden sposób nie ogranicza praw konsumenta ani na nie nie wpływa. Więcej informacji można znaleźć pod następującym łączem: Gwarancja prawna konsumenta (www.hp.com/go/eu-legal), można także odwiedzić stronę internetową Europejskiego Centrum Konsumenckiego (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Konsumenci mają prawo wyboru co do możliwosci skorzystania albo z usług gwarancyjnych przysługujących w ramach Ograniczonej gwarancji HP albo z uprawnień wynikających z dwuletniej rękojmi w stosunku do sprzedawcy.

####### Bulgaria

Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва:

HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул. Околовръстен Път No 258, Бизнес Център Камбаните Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки това, различни фактори могат да окажат влияние върху условията за получаване на тези права. Законовите права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената гаранция на HP. За допълнителна информация, моля вижте Правната гаранция на потребителя (www.hp.com/go/eulegal) или посетете уебсайта на Европейския потребителски център (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Потребителите имат правото да избират дали да претендират за извършване на услуга в рамките на Ограничената гаранция на HP или да потърсят такава от търговеца в рамките на двугодишната правна гаранция.

####### Romania

Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele:

Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str., Building F, Ground Floor and Floor 8, 2nd District, Bucureşti Beneficiile Garanției limitate HP se aplică suplimentar faţă de orice drepturi privind garanţia de doi ani oferită de vânzător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diverşi factori pot avea impact asupra eligibilităţii dvs. de a beneficia de aceste drepturi. Drepturile legale ale consumatorului nu sunt limitate sau afectate în vreun fel de Garanția limitată HP. Pentru informaţii suplimentare consultaţi următorul link: garanția acordată consumatorului prin lege (www.hp.com/go/ eu-legal) sau puteți accesa site-ul Centrul European al Consumatorilor (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumatorii au dreptul să

Poland 119

aleagă dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi ani.

####### Belgium and the Netherlands

De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres van de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is als volgt:

Nederland: HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem

De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan conformiteit van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren een impact hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de consument worden op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg voor meer informatie de volgende webpagina: Wettelijke garantie van de consument (www.hp.com/go/eu-legal) of u kan de website van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Consumenten hebben het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie.

####### Finland

HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat:

Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo

HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä.

####### Slovenia

Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:

Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino pravno jamstvo (www.hp.com/go/eu-legal); ali pa obiščite spletno mesto evropskih središč za potrošnike (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Potrošniki imajo pravico izbrati, ali bodo uveljavljali pravice do storitev v skladu z omejeno garancijo HP ali proti prodajalcu v skladu z dvoletno zakonsko garancijo.

####### Croatia

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HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog za HP ograničeno jamstvo u vašoj državi:

Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000 Zagreb Pogodnosti HP ograničenog jamstva vrijede zajedno uz sva zakonska prava na dvogodišnje jamstvo kod bilo kojeg prodavača s obzirom na nepodudaranje robe s ugovorom o kupnji. Međutim, razni faktori mogu utjecati na vašu mogućnost ostvarivanja tih prava. HP ograničeno jamstvo ni na koji način ne utječe niti ne ograničava zakonska prava potrošača. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošače (www.hp.com/go/eu-legal) ili možete posjetiti web-mjesto Europskih potrošačkih centara (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Potrošači imaju pravo odabrati žele li ostvariti svoja potraživanja u sklopu HP ograničenog jamstva ili pravnog jamstva prodavača u trajanju ispod dvije godine.

####### Latvia

HP ierobežotā garantija ir komercgarantija, kuru brīvprātīgi nodrošina HP. HP uzņēmums, kas sniedz HP ierobežotās garantijas servisa nodrošinājumu jūsu valstī:

Latvija: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz pārdevēja un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam, tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju.

####### Lithuania

HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių, teikiančių HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai:

Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja įstatymais nustatytų vartotojo teisių. Daugiau informacijos rasite paspaudę šią nuorodą: Teisinė vartotojo garantija (www.hp.com/go/eu-legal) arba apsilankę Europos vartotojų centro internetinėje svetainėje (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją.

####### Estonia

HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest vastutab HP üksus aadressil:

Eesti: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

Croatia 121

HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui toode ei vasta müügilepingu tingimustele. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet leiate järgmiselt lingilt: tarbija õiguslik garantii (www.hp.com/go/ eu-legal) või võite külastada Euroopa tarbijakeskuste veebisaiti (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid.

####### Russia

############# Срок службы принтера для России

Срок службы данного принтера HP составляет пять лет в нормальных условиях эксплуатации. Срок службы отсчитывается с момента ввода принтера в эксплуатацию. В конце срока службы HP рекомендует посетить веб-сайт нашей службы поддержки по адресу http://www.hp.com/support и/или связаться с авторизованным поставщиком услуг HP для получения рекомендаций в отношении дальнейшего безопасного использования принтера.

###### HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

###### Long life consumable and maintenance kit limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship until the earlier of a) the printer providing a low-life indicator on the control panel, or b) the expiration of the warranty period. Replacement Preventative Maintenance kits or LLCs products carry a 90 day parts only limited warranty, from the last purchase date.

This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE PRODUCT TO YOU.

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Table A-1

HP PPS Australia Pty Ltd Building F, 1 Homebush Bay Drive Rhodes, NSW 2138 Australia

To initiate a support request or warranty claim, please call 13 10 47 (within Australia) or +61 2 8278 1039 (if dialing internationally) or visit www.hp.com.au and select the “Support” tab for the most current customer service options.

If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision of this EULA, HP limits its liability for failure to comply with a consumer guarantee as follows:

a. provision of warranty or support services for the Software: to any one or more of the following: re-supply of the services or payment of the costs of having the services re-supplied;

b. provision of the Software: to any one or more of the following: replacement of the Software or the supply of equivalent software; repair of the Software; payment of the costs of replacing the Software or of acquiring equivalent software; or payment of the costs of having the Software repaired; and

c. otherwise, to the maximum extent permitted by law.

New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. In New Zealand, Consumer Transaction means a transaction involving a person who is purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair, replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A New Zealand Consumer (as defined above) may recover the costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to the New Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost. Where any supply of products or services is for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply and that given the nature and value of the transaction, this is fair and reasonable.

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. All other product names mentioned herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. To the extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions contained herein. Version: April 2019

###### Customer self-repair warranty service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

###### Customer support

Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready.

Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.

Get 24-hour Internet support, and download software utilities and drivers

www.hp.com/support/lj4001-4004plus

Order additional HP service or maintenance agreements www.hp.com/go/carepack Register your product www.register.hp.com

Customer support 129

B

Environmental product stewardship program

###### Protecting the environment

HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

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###### Ozone production

The airborne emissions of ozone for this product has been measured according to a standardized protocol* and when these emissions data are applied to an anticipated high-use scenario in an office workspace**, HP has determined there is no appreciable amount of ozone generated during printing and the levels are well within current indoor air quality standards and guidelines.

* Test method for the determination of emissions from hardcopy devices with respect to awarding the environmental label for office devices with printing function; DE-UZ 205 – BAM January, 2018

** Based on ozone concentration when printing 2 hours per day in 30.6 cubic meter room with a ventilation rate of 0.68 air changes per hour with HP printing supplies

###### Power consumption

Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves money without affecting the high performance of this product. HP printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging products:

Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar

###### Toner consumption

EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge.

###### Paper use

This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.

###### Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

###### HP LaserJet print supplies

Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.1

All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products. No Original HP cartridges returned through HP Planet Partners are ever sent to a landfill, and HP never refills or resells Original HP cartridges.

############# To participate in the HP Planet Partners return and recycling program, visit www.hp.com/hprecycle. Select your country/region for information on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package.

1 Program availability varies. For more information, visit www.hp.com/hprecycle.

###### Paper

This product is capable of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in theHP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002.

###### Material restrictions

This HP product does not contain added mercury.

###### Battery information

This product may contain a:

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● Poly-carbonmonofluoride lithium (BR type) or

● Manganese dioxide lithium (CR type) battery that may require special handling at end-of-life.

![image 1503](pdf_3933081_en-US-1_images/imageFile1503.png)

NOTE: NOTE for CR type only: Perchlorate material - special handling may apply. See http://dtsc.ca.gov/hazardouswaste/perchlorate.

Weight: ~3 g Location: On motherboard

Paper use 131

############# User Removable: No

廢電池請回收

For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org.

###### Disposal of waste equipment by users (EU, UK, and India)

This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle.

###### Electronic hardware recycling

HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle.

###### Brazil hardware recycling information

Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.

Após o uso, as pilhas e/ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada pela HP.

Para maiores informações, inclusive sobre os pontos de recebimento, acesse: www.hp.com.br/reciclar

###### WEEE (Turkey)

Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur

###### Chemical substances

HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach.

###### Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements

For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/ environment/productdata/itecodesktop-pc.html.

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SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内，请在独立的隔离区域使用。如需长时间使用本产品或打印大量文件，请确保在通风良好的房间内使用。如您需要确认本产品处于零能耗状态，请按下电源关闭按钮，并将插头从电源插座断开。您可以使用再生纸，以减少资源耗费。

###### The regulation of the implementation on China energy label for printer, fax, and copier

依据“复印机、打印机和传真机能源效率标识实施规则”，本打印机具有中国能效标签。根据“复印机、打印机和传真机能效限定值及能效等级” (“GB21521”) 决定并计算得出该标签上所示的能效等级和 TEC (典型能耗) 值。

1. 能效等级能效等级分为三个等级，等级 1 级能效最高。根据产品类型和打印速度标准决定能效限定值。

2. 能效信息 2.1 LaserJet 打印机和高性能喷墨打印机

● 典型能耗典型能耗是正常运行 GB21521 测试方法中指定的时间后的耗电量。此数据表示为每周千瓦时 (kWh)。

WEEE (Turkey) 133

标签上所示的能效数字按涵盖根据“复印机、打印机和传真机能源效率标识实施规则”选择的登记装置中所有配置的代表性配置测定而得。因此，本特定产品型号的实际能耗可能与标签上所示的数据不同。有关规格的详细信息，请参阅 GB21521 标准的当前版本。

###### Restriction on Hazardous Substances statement (India)

This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule.

###### Substances Table (China)

| | | | | | | | |---|---|---|---|---|---|---| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

CHR-LJ-PK-SF-02

###### Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds.

###### EPEAT

Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net.

Substances Table (China) 135

For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/ environment/pdf/epeat_printers.pdf.

###### Substances Table (Taiwan)

Page 148

Page 149

Page 150

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

![image 1507](pdf_3933081_en-US-1_images/imageFile1507.png)

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. For other US/Canada regulatory matters, please contact: HP Inc. 1501 Page Mill Rd, Palo Alto, CA 94304, USA Email contact: techregshelp@hp.com or Telephone contact: +1 (650) 857-1501

####### Laser statement for Finland

############# Luokan 1 laserlaite

HP LaserJet Pro 4001ne, 4001dne, 4001dwe, 4002ne, 4002dne, 4002dwe, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2014) mukaisesti.

############# VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

############# VARNING !

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

############# HUOLTO

HP LaserJet Pro 4001ne, 4001dne, 4001dwe, 4002ne, 4002dne, 4002dwe - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

############# VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

############# VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

Nordic Statements (Denmark, Finland, Norway, Sweden) Denmark: Apparatets stikprop skal tilsuttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland: Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan. Norway: Apparatet må tilkoples jordet stikkontakt. Sweden: Apparaten skall anslutas till jordat uttag.

####### GS statement (Germany)

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.

Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte Sonneneinstrahlung) kann es zu Reflexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit der dargestellten Zeichen kommen.

Die Bilddarstellung dieses Gerätes ist nicht für verlängerte Bildschirmtätigkeiten geeignet.

Nordic Statements (Denmark, Finland, Norway, Sweden) 141

####### Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)

Page 151

Taiwan BSMI USB Port (Walk-up) statement 台灣 BSMI USB 埠 (Walk-up) 聲明產品前端, 上方或側邊之 USB 埠 (walk-up 埠), 僅支持隨身碟.

####### Product stability

Do not extend more than one paper tray at a time.

Do not use paper tray as a step. All trays must be closed while relocating/moving product. Keep hands out of paper tray when closing. If the printer has a keyboard, close keyboard tray when not in use.

###### Wireless statements

####### European regulatory notice

############# Wireless functionality in Europe

For products with 802.11b/g/n or Bluetooth radio This product operates on radio frequency between 2400 MHz and 2483.5 MHz, with a transmit power of 20 dBm (100 mW) or less.

################ For products with 802.11a/b/g/n radio

CAUTION: IEEE802.11x wireless LAN with 5.15-5.35 GHz

frequency band is restricted for indoor use only in all European Union member states, EFTA (Iceland, Norway, Liechtenstein) and most other European countries (i.e.: Switzerland, Turkey, Republic of Serbia). Using this WLAN application outdoors might lead to interference issues with existing radio services.

This product operates on radio frequencies between 2400 MHz and 2483.5 MHz, and between 5170 MHz and 5710 MHz, with a transmit power of 20 dBm (100 mW) or less.

####### Belarus

В соответствии с Постановлением Совета Министров Республики Беларусь от 24 мая 2017 года № 383 (об описании и порядке применения знака соответствия к техническому регламенту Республики Беларусь) продукция, требующая подтверждения соответствия техническому регламенту Республики Беларусь, размещенная на рынке Республики Беларусь, должна быть маркирована знаком соответствия ТР BY.

![image 1508](pdf_3933081_en-US-1_images/imageFile1508.png)

####### FCC compliance statement—United States

############# Exposure to radio frequency radiation

![image 1509](pdf_3933081_en-US-1_images/imageFile1509.png)

CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.

In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 in) during normal operation.

Wireless statements 143

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Page 152

![image 1510](pdf_3933081_en-US-1_images/imageFile1510.png)

CAUTION: Based on Section 15.21 of the FCC rules, changes of modifications to the operation of this product without the express approval by HP may invalidate its authorized use.

####### Australia statement

This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.

####### Brazil: (Portuguese)

Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.

Para maiores informações consulte o site da ANATEL – www.anatel.gov.br

####### Canadian statements

For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.

Pour l´usage d´intérieur. Le présent appareil numérique n´émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-210 d´Industrie Canada.

####### Products with 5 GHz Operation Industry of Canada

![image 1511](pdf_3933081_en-US-1_images/imageFile1511.png)

CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device.

Lors de l'utilisation d'un réseau local sans fil IEEE 802.11a, ce produit est réservé à une utilisation en intérieur en raison de sa plage de fréquences, comprise entre 5,15 et 5,25 GHz. Industrie Canada recommande l'utilisation en intérieur de ce produit pour la plage de fréquences comprise entre 5,15 et 5,25 GHz afin de réduire les interférences nuisibles potentielles avec les systèmes de satellite portables utilisant le même canal. Le radar à haute puissance est défini comme étant le principal utilisateur des bandes 5,25 à 5,35 GHz et 5,65 à 5,85 GHz. Ces stations radar peuvent provoquer des interférences sur ce périphérique et/ou l'endommager.

####### Exposure to Radio Frequency Radiation (Canada)

![image 1512](pdf_3933081_en-US-1_images/imageFile1512.png)

WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation.

To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).

AVERTISSEMENT! Exposition aux émissions de fréquences radio. La puissance de sortie émise par ce périphérique est inférieure aux limites fixées par Industrie Canada en matière d’exposition aux fréquences radio. Néanmoins, les précautions d'utilisation du périphérique doivent être respectées afin de limiter tout risque de contact avec une personne.

####### European Regulatory Notice

The telecommunications functionality of this product may be used in the following European countries/ regions:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

China CMIIT Wireless Statement 中国无线电发射设备通告型号核准代码显示在产品本体的铭牌上。

####### Notice for use in Japan

Page 153

この機器は技術基準適合証明又は工事設計認証を受けた無線設備を搭載しています。

####### Notice for use in Russia

Существуют определенные ограничения по использованию беспроводных сетей (стандарта 802.11 b/g) с рабочей частотой 2,4 ГГц: Данное оборудование может использоваться внутри помещений с использованием диапазона частот 2400-2483,5 МГц (каналы 1-13). При использовании внутри помещений максимальная эффективная изотропно–излучаемая мощность (ЭИИМ) должна составлять не более 100мВт.

Mexico statement Aviso para los usuarios de México “La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada." Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.

####### Taiwan statement

取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

Taiwan NCC statement 應避免影響附近雷達系統之操作。高增益指向性天線只得應用於固定式點對點系統。

European Regulatory Notice 145

Korean statement 무선 전용제품: 해당 무선설비는 전파혼신 가능성이 있음으로 인명안전과 관련된 서비스는 할 수 없음. (무선모듈제품이설치되어있는경무)

####### Thailand Wireless Statement

เครือ่งวทิยคุมนาคมนีมรีะดบัการแผค่ลืน่แมเ่หล็กไฟฟ้ าสอดคลอ้งตามมาตรฐานความปลอดภยัตอ่สขุภาพของมนุษย์จาก การ ใชเ้ครือ่งวทิยคุมนาคมทคี่ณะกรรมการกจิการโทรคมนาคมแหง่ชาตปิระกาศกาํหนด

This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission.

###### RFID/NFC Statement

####### China Short Range Device Statement

若产品为微功率短距离无线电发射设备，在此承诺: 本设备符合《微功率短距离无线电发射设备目录和技术要求》，不擅自做任何改变，不会对其他合法的无线电台（站）产生有害干扰，也不会提出免受有害干扰保护，不会在任何管制区域内使用.

Index

Symbols/Numerics 550-sheet paper trays

part numbers 24 550-sheet tray jams 79 550-sheet trays jams 66

############# A

accessories ordering 24 overview 24 part numbers 24

acoustic specifications 10 AirPrint 46, 48 alternative letterhead mode 12 Android devices

printing from 46, 49 anticounterfeit supplies 112, 123

############# B

Page 154

Page 155

Page 156

Page 157

Page 158

selecting (Mac) 39 paper, ordering 24 part numbers

accessories 24 replacement parts 25

supplies 24, 25 toner cartridges 24, 25

parts

overview 24 potential shock hazard 2 power

consumption 10 power connection locating 3 power switch

locating 2 print drivers, supported 7 print media

loading in Tray 1 12

print on both sides Mac 39 manually, Windows 36 Windows 36

printer overview 1

printing overview 36 stored jobs 41 printing on both sides

settings (Windows) 36 private printing 41 protect cartridges 26, 28

############# R

recycling 130, 131

electronic hardware 130, 132 replacement parts

part numbers 25

replacing toner cartridge 30 toner cartridges 32

############# S

safety statements 138, 140 security features 55 shut down after delay

setting 56 sleep delay

setting 56 software

software license

agreement 112, 124 specifications

electrical and acoustic 10 storage, job

Mac settings 41 store print jobs 41 stored jobs

creating (Mac) 41

148 Index

creating (Windows) 41 deleting 41, 45 printing 41

storing jobs with Windows 41

supplies counterfeit 112, 123 low threshold settings 61 non-HP 112, 123 ordering 24 overview 24 part numbers 24, 25 recycling 130, 131 replacing toner cartridge 30 replacing toner cartridges 32 using when low 61

support

online 60, 112, 129 supported operating systems 7 system requirements

HP Embedded Web Server 50 T

Taiwan EMI statement 138 technical support

online 60, 112, 129

toner cartridge components 30 low threshold settings 61 replacing 30 using when low 61

Toner Cartridge jams 84 toner cartridges components 31 memory chips 112, 123 non-HP 112, 123 order numbers 31 part numbers 24, 25 recycling 130, 131 replacing 32 Seetoner cartridges warranty 112, 122

Tray 1 jams 66, 68 loading envelopes 22 paper orientation 12, 15

Tray 2 jams 66, 73 loading 16 paper orientation 18

Tray 3 jams 79 loading 19

paper orientation 21 trays

capacity 6 included 6 locating 2

troubleshooting check toner-cartridge

status 94, 95 jams 66 network problems 107 overview 60 paper feed problems 62 print quality 94 wired network 107 wireless network 108

two-sided printing settings (Windows) 36

W warranty

customer self repair 112, 128 license 112, 124 product 112 toner cartridges 112, 122

waste disposal 130, 132 web browser requirements

HP Embedded Web Server 50

Web sites customer support 60, 112, 129 fraud reports 112, 123 Material Safety Data Sheet

(MSDS) 130, 135 websites

HP Web Jetadmin,

downloading 58 weight, printer 8 Wi-Fi Direct Print 8 Wi-Fi Direct Printing 46 wireless network

troubleshooting 108 wireless network

interference 108, 111

HP Laserjet Pro 4001 4004n DN DW D Printer

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HP Laserjet Pro 4001 4004n DN DW D Printer

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HP LaserJet Pro 4001, 4002 Plus - User Guide

Table of contents

Printer overview1

Paper trays2

123

Supplies, accessories, and parts3

Print4

Manage the printer5

Solve problems6

Service and supportA

B

Environmental product stewardship program

Regulatory informationC

Index

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