HP Laserjet Pro M1213nf M1219nf Multifunction Printer
Ask AI
— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I reset the printer to factory defaults?
Press and hold the Setup button until the LED display indicates 'Restore Defaults.' This action resets all settings back to factory default. (Page 23)
What does error code *64 on the control panel mean?
Error code *64 indicates low memory in the system firmware and suggests checking available space for updates or clearing temporary files. (Page 23)
How do I set up a manual duplex print job?
For manual duplex printing, load paper face-up in the input tray and enable two-sided printing from the software's Print dialog. Return pages to the tray after the first side prints for the backside to be printed automatically. (Page 23)
How do I check toner levels on the control panel?
The Toner-level status light indicates if there is low toner in the print cartridge on both M1130 and M1210 Series printers. Flashing or illuminated lights indicate it’s time to replace the toner. (Page 4)
How do I install the printer driver for Windows?
To install the printer driver, insert the product CD and follow on-screen instructions in a supported OS like Windows XP or Vista, or go to www.hp.com for the latest driver version. (Page 23)
How do I change the default paper size?
Change the default paper settings from the Printer Properties dialog box in your printer driver settings or by loading custom media to alter print defaults for all jobs until program closure. (Page 23)
Full Manual
294 pages
LASERJET PROFESSIONAL M1130/M1210
MFP SERIES
#### User Guide



HP LaserJet Professional M1130/M1210 MFP Series
User Guide
############ Copyright and License
############ Trademark Credits
© Copyright 2015 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.
The information contained herein is subject to change without notice.
Java™ is a US trademark of Sun Microsystems, Inc.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.Edition 2, 12/2016
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
| | |---|
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########## iv Conventions used in this guide ENWW
Table of contents
Front view ............................................................................................................................................ 6 Back view ............................................................................................................................................. 8 Serial number and model number location ...................................................................................... 10 Control-panel layout ......................................................................................................................... 11
Change the settings for all print jobs until the software program is closed ................................... 25 Change the default settings for all print jobs ................................................................................... 25 Change the product configuration settings ...................................................................................... 25
Remove software for Windows ........................................................................................................................... 25 Supported utilities for Windows .......................................................................................................................... 26
HP Toolbox software ......................................................................................................................... 26 HP Embedded Web Server (M1210 Series only) ............................................................................... 26 Other Windows components and utilities ........................................................................................ 26
Supported operating systems for Macintosh ................................................................................... 28 Supported printer drivers for Macintosh .......................................................................................... 28
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Remove software for Mac ................................................................................................................. 28 Priority for print settings for Macintosh ........................................................................................... 28 Change printer-driver settings for Mac ............................................................................................ 29
Print with Mac ...................................................................................................................................................... 30 Create and use printing presets with Mac ........................................................................................ 30 Resize documents or print on a custom paper size with Mac .......................................................... 30 Print a cover page with Mac .............................................................................................................. 30 Print multiple pages on one sheet of paper with Mac ...................................................................... 31 Print on both sides (duplex) with Mac .............................................................................................. 31
Fax with Mac (M1210 Series only) ....................................................................................................................... 33 Scan with Mac ...................................................................................................................................................... 34
######### 5 Connect the product .................................................................................................................................... 35Supported network operating systems .............................................................................................................. 36
Printer sharing disclaimer ................................................................................................................. 36 Connect with USB ................................................................................................................................................. 37
CD installation ................................................................................................................................... 37
Connect to a network (M1210 Series only) ......................................................................................................... 38 Supported network protocols ........................................................................................................... 38 Install the product on a wired network ............................................................................................ 38 Configure network settings .............................................................................................................. 39
######### 6 Paper and print media .................................................................................................................................. 41Understand paper use ......................................................................................................................................... 42
Special paper guidelines ................................................................................................................... 42 Change the printer driver to match the paper type and size .............................................................................. 44 Supported paper sizes ......................................................................................................................................... 45 Supported paper types ........................................................................................................................................ 46 Load paper trays .................................................................................................................................................. 47
Load the input tray ............................................................................................................................ 47 Tray adjustment for short media ...................................................................................................... 48 Load the document feeder (M1210 Series only) .............................................................................. 50 Tray and bin capacity ........................................................................................................................ 51 Paper orientation for loading trays .................................................................................................. 51
Configure trays .................................................................................................................................................... 52 Change the default paper-size setting (M1130 Series) ................................................................... 52 Change the default paper-size setting (M1210 Series) ................................................................... 52 Change the default paper-type setting (M1130 Series) .................................................................. 53 Change the default paper-type setting (M1210 Series) .................................................................. 53
Open the printer driver with Windows .............................................................................................. 57 Get help for any printing option with Windows ................................................................................ 57 Change the number of print copies with Windows ........................................................................... 58 Print colored text as black with Windows ........................................................................................ 58 Save custom print settings for reuse with Windows ........................................................................ 59 Improve print quality with Windows ................................................................................................. 61 Print on preprinted letterhead or forms with Windows ................................................................... 61 Print on special paper, labels, or transparencies with Windows ..................................................... 63 Print the first or last page on different paper with Windows .......................................................... 64 Scale a document to fit page size ..................................................................................................... 66 Add a watermark to a document with Windows ............................................................................... 67 Print on both sides (duplex) with Windows ...................................................................................... 68 Create a booklet with Windows ........................................................................................................ 70 Use HP ePrint ..................................................................................................................................... 71 Print multiple pages per sheet with Windows .................................................................................. 74 Select page orientation with Windows ............................................................................................. 76
One-touch copy ................................................................................................................................. 80 Multiple copies .................................................................................................................................. 80 Copy a multiple-page original ........................................................................................................... 81 Copy identification cards (M1210 Series only) ................................................................................. 81 Cancel a copy job ............................................................................................................................... 82 Reduce or enlarge a copy image ....................................................................................................... 82 Collate a copy job .............................................................................................................................. 85
Copy settings ....................................................................................................................................................... 85 Change copy quality .......................................................................................................................... 85
Copy on both sides (duplex) ................................................................................................................................ 90 Copy a two-sided original to a one-sided document ....................................................................... 90 Copy a two-sided original to a two-sided document ....................................................................... 90
Scan methods .................................................................................................................................... 94 Cancel a scan ..................................................................................................................................... 95
Scan settings ....................................................................................................................................................... 96
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Scan file format ................................................................................................................................. 96 Scanner resolution and color ............................................................................................................ 96 Scan quality ....................................................................................................................................... 98
Install and connect the hardware ................................................................................................... 103 Configure fax settings ..................................................................................................................... 106 Use the HP Fax Setup Wizard .......................................................................................................... 108
Use the phone book ........................................................................................................................................... 109 Use the control panel to create and edit the fax phone book ........................................................ 109 Import or export Microsoft Outlook contacts into the fax phone book ........................................ 109 Use phone-book data from other programs .................................................................................. 109 Delete phone book .......................................................................................................................... 110
Set fax settings .................................................................................................................................................. 111 Send fax settings ............................................................................................................................ 111 Receive fax settings ........................................................................................................................ 114 Set fax polling ................................................................................................................................. 120
Use fax ............................................................................................................................................................... 121 Fax software ................................................................................................................................... 121 Cancel a fax ..................................................................................................................................... 121 Delete faxes from memory ............................................................................................................. 121 Use fax on a DSL, PBX, or ISDN system .......................................................................................... 122 Use fax on a VoIP service ................................................................................................................ 122 Fax memory .................................................................................................................................... 122 Send a fax ........................................................................................................................................ 123 Receive a fax ................................................................................................................................... 130
Solve fax problems ............................................................................................................................................ 132 Fax troubleshooting checklist ........................................................................................................ 132 Fax error messages ......................................................................................................................... 132 Fax logs and reports ....................................................................................................................... 138 Change error correction and fax speed .......................................................................................... 140 Problems sending faxes ................................................................................................................. 141 Problems receiving faxes ................................................................................................................ 144
Regulatory information and warranties ........................................................................................................... 147
View HP Toolbox software .............................................................................................................. 152
Status .............................................................................................................................................. 153 Fax (M1210 Series only) .................................................................................................................. 153 Shop for Supplies ............................................................................................................................ 156 Other Links ...................................................................................................................................... 156
Use the HP Embedded Web Server (M1210 Series only) .................................................................................. 157 Open the HP Embedded Web Server ...............................................................................................157 Features .......................................................................................................................................... 157
Product security features .................................................................................................................................. 159 Lock the formatter .......................................................................................................................... 159
Economy settings .............................................................................................................................................. 160 Print with EconoMode ..................................................................................................................... 160 Auto-Off mode ................................................................................................................................ 160
Manage supplies and accessories ..................................................................................................................... 162 Print when a cartridge reaches estimated end of life .................................................................... 162 Manage print cartridges .................................................................................................................. 162 Replacement instructions ............................................................................................................... 163
Clean the product .............................................................................................................................................. 174 Clean the pickup roller .................................................................................................................... 174 Clean the separation pad ................................................................................................................ 178 Clean the paper path ....................................................................................................................... 181 Clean the print-cartridge area ........................................................................................................ 183 Clean the exterior ............................................................................................................................ 186 Clean the scanner glass strip and platen ....................................................................................... 186
Product updates ................................................................................................................................................ 188
######### 12 Solve problems ........................................................................................................................................ 189Solve general problems .................................................................................................................................... 190
Troubleshooting checklist .............................................................................................................. 190 Factors that affect product performance ....................................................................................... 191
Restore the factory-set defaults (M1210 Series only) ..................................................................................... 191 Interpret control-panel light patterns (M1130 Series only) ............................................................................ 192 Interpret control-panel messages (M1210 Series only) .................................................................................. 195
Control-panel message types ........................................................................................................ 195 Control-panel messages ................................................................................................................. 195
Clear jams .......................................................................................................................................................... 198 Common causes of jams ................................................................................................................. 198 Jam locations .................................................................................................................................. 199 Clear jams from the document feeder (M1210 Series only) .......................................................... 200 Clear jams from the output areas ................................................................................................... 201 Clear jams from the input tray ........................................................................................................ 203 Clear jams from inside the product ................................................................................................ 205
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Change the jam recovery setting .................................................................................................... 206 Solve paper-handling problems ....................................................................................................................... 208 Solve image-quality problems .......................................................................................................................... 209
Print-quality examples ................................................................................................................... 209 Repetitive defects ruler .................................................................................................................. 215 Optimize and improve image quality ............................................................................................. 216
Solve performance problems ............................................................................................................................ 217 Solve connectivity problems ............................................................................................................................. 217
Solve direct-connect problems ...................................................................................................... 217 Solve network problems ................................................................................................................. 217
Solve software problems .................................................................................................................................. 219 Solve common Windows problems ................................................................................................ 219 Solve common Mac problems ......................................................................................................... 219
Paper-handling accessories ........................................................................................................... 224 Print cartridges ............................................................................................................................... 224 Cables and interfaces ...................................................................................................................... 224
UK, Ireland, and Malta ..................................................................................................................... 227 Austria, Belgium, Germany, and Luxemburg .................................................................................. 227 Belgium, France, and Luxemburg ................................................................................................... 228 Italy .................................................................................................................................................. 229 Spain ................................................................................................................................................ 229 Denmark .......................................................................................................................................... 230 Norway ............................................................................................................................................ 230 Sweden ............................................................................................................................................ 230 Portugal ........................................................................................................................................... 231 Greece and Cyprus ........................................................................................................................... 231 Hungary ........................................................................................................................................... 231 Czech Republic ................................................................................................................................ 232 Slovakia ........................................................................................................................................... 232 Poland ............................................................................................................................................. 232 Bulgaria ........................................................................................................................................... 233 Romania .......................................................................................................................................... 233 Belgium and the Netherlands ......................................................................................................... 233 Finland ............................................................................................................................................. 234
Slovenia ........................................................................................................................................... 234 Croatia ............................................................................................................................................. 234 Latvia ............................................................................................................................................... 234 Lithuania .......................................................................................................................................... 235 Estonia ............................................................................................................................................. 235 Russia .............................................................................................................................................. 235
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ........................... 236 HP policy on non-HP supplies ........................................................................................................................... 237 HP anticounterfeit Web site .............................................................................................................................. 238 Data stored on the toner cartridge ................................................................................................................... 239 End User License Agreement ............................................................................................................................ 240 Customer self-repair warranty service ............................................................................................................. 244 Customer support .............................................................................................................................................. 245
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EPEAT ................................................................................................................................................................. 255 For more information ........................................................................................................................................ 255
FCC regulations ............................................................................................................................... 264 Canada - Industry Canada ICES-003 Compliance Statement ......................................................... 264 EMC statement (Korea) ................................................................................................................... 264 Power cord instructions .................................................................................................................. 264 Laser safety ..................................................................................................................................... 264 Laser statement for Finland ........................................................................................................... 265 GS statement (Germany) ................................................................................................................ 266 Eurasian Conformity (Belarus, Kazakhstan, Russia) ...................................................................... 266
Additional statements for telecom (fax) products ........................................................................................... 267 EU Statement for Telecom Operation ............................................................................................ 267 New Zealand Telecom Statements ................................................................................................. 267 Additional FCC statement for telecom products (US) .................................................................... 267 Telephone Consumer Protection Act (US) ...................................................................................... 268 Industry Canada CS-03 requirements ............................................................................................ 268 Vietnam Telecom wired/wireless marking for ICTQC Type approved products ............................ 269
Additional statements for wireless products ................................................................................................... 270 FCC compliance statement—United States ................................................................................... 270 Australia statement ........................................................................................................................ 270 Brazil ANATEL statement ................................................................................................................ 270 Canadian statements ...................................................................................................................... 270 Products with 5 GHz Operation Industry of Canada ....................................................................... 270 Exposure to Radio Frequency Radiation (Canada) ......................................................................... 271 European Union regulatory notice .................................................................................................. 271 Notice for use in Russia ................................................................................................................... 271 Mexico statement ........................................................................................................................... 271 Taiwan statement ........................................................................................................................... 272 Korean statement ........................................................................................................................... 272 Vietnam Telecom wired/wireless marking for ICTQC Type approved products ............................ 272
######### Index ........................................................................................................................................................... 273
1 Product basics
ENWW 1
##### Product comparison
The product is available in the following configurations.

M1130 Series

M1210 Series
##### Environmental features
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access
this feature through the printer driver. Recycling Reduce waste by using recycled paper.
Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating Auto-off mode for the product. HP Smart Web printing Use HP Smart Web printing to select, store, and organize text and graphics from multiple Web pages
and then edit and print exactly what you see onscreen. It gives you the control you need for printing meaningful information while minimizing waste.
Download HP Smart Web printing from this Web site: www.hp.com/go/smartwebprinting.
ENWW Environmental features 3
##### Product features
Print ● Prints letter-size pages at speeds up to 19 ppm and A4-size pages at speeds up to 18 ppm.
Copy ● Scans at 300 pixels per inch (ppi) and prints with FastRes 600.
● Easily change the number of copies, adjust the lightness or darkness, or reduce or enlarge the size of copies from the control panel.
Scan ● Provides up to 1200 pixels per inch (ppi) full-color scanning from the flatbed scanner.
Fax (M1210 Series only) ● Full-functionality fax capabilities with a V.34 fax; includes a phone book and delayed-fax
features.
############ Supported operating systems ● Windows 7
Memory ● M1130 Series: Includes 8-megabyte (MB) random-access memory (RAM).
● M1210 Series: Includes 64-MB RAM.
Paper handling ● The input tray holds up to 150 sheets of paper or 10 envelopes.
Printer driver features ● Print multiple pages on one sheet.
Interface connections ● Hi-Speed USB 2.0 port.
Economical printing ● N-up printing (printing more than one page on a sheet) and the manual two sided printing
features save paper.
● EconoMode printer driver feature saves toner.
Archive printing Archive printing feature for printing pages that you plan to store for a long time. Supplies ● Authentication for genuine HP print cartridges.
Self-help Quick-reference pages available from www.hp.com/support/ljm1130series or www.hp.com/
support/ljm1210series. Accessibility ● All doors and covers can be opened by using one hand. Security ● Receptacle for a cable-type security lock.
ENWW Product features 5
##### Product views Front view M1130 Series

5
8
6
7
1

2
5
6
7
10
8
9
###### Back view M1130 Series

1 2
3

5
1
###### Serial number and model number location
The serial number and product model number label is at the back of the product.


###### Control-panel layout M1130 Series
2 3 4 5
| | | |---|---| | | |
61
7
891011
copy-size reduction or enlargement.
| | |---|
Setup button: Scrolls between the copy settings for number of copies, darkness, and copy size for each job. The default option is the number of copies. To change the default settings for all jobs, scroll to the setting and then press and hold the button for 3 seconds. When the light is blinking, adjust the setting. Press this button again to save the setting.
this button to reset the copy settings to the default values.
######## M1210 Series
4 5 6
7
3
8
9
10
15
14
13 12 11
the Copy ID menu and then press the OK button.
the screen cursor backward or forward one space.
this button to reset the copy settings to the default values.
2 Control panel menus (M1210 Series only)
● Control-panel menus
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##### Control-panel menus
These menus are available from the control-panel main menu:
Delete Delete all
Edits the fax phone book. The product supports up to 100 phone book entries.
Stop Recv to PC Disables the Receive to PC setting that allows a computer to upload all current faxes that have not
been printed and all future faxes received by the product. Reprint last Reprints the faxes that are stored in the product memory.
Draft Mixed Film photo Picture
Sets the default copy quality.
Def. light/dark Sets the default contrast option. Def. Collation Off
On
Sets whether copies are collated as they are printed.
Def. # of copies (Range: 1-99) Sets the default number of copies. Def. Reduce/Enlrg Original=100%
A4 to Letter=94% Letter to A4=97% Full Page=91% 2 pages per sheet 4 pages per sheet Custom: 25 to 400%
Sets the default percentage to reduce or enlarge a copied document.
Sets whether or not the product prints a confirmation report after a successful sending or receiving job.
Send fax only Receive fax Every fax
Fax Error report Every error Send error Receive error Never
Sets whether or not the product prints a report after a failed sending or receiving job.
Last Call report Prints a detailed report of the last fax operation, either
sent or received. Include 1st page On
Off
Sets whether or not the product includes a thumbnail image of the first page of the fax on the report.
Fax Activity log Print log now Auto Log Print
Print log now: Prints a list of the last 40 faxes that have been sent from or received by this product.
Auto Log Print: Select On to automatically print a report after every 40 fax jobs. Select Off to turn off the automatic print feature.
Phone Book report Prints a list of the phone book entries that have been set
up for this product.
Block Fax list Prints a list of phone numbers that are blocked from
sending faxes to this product. All fax reports Prints all fax-related reports. Menu structure Prints a control-panel menu layout map. The active
settings for each menu are listed.
Config report Prints a list of all the product settings, including the
network and fax settings.
Supplies Status Prints information about the print cartridge, including the estimated number of pages remaining and the number of pages printed.
Sets the identifying information that is sent to the receiving product.
Company name
Fax Send setup Def. Resolution Fine Superfine Photo Standard
Sets the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.
Changing the resolution setting might affect the fax speed.
Def. light/dark Sets the darkness of outgoing faxes.
Def. Glass size Letter A4
Sets the default paper size to use when scanning and copying from the flatbed glass.
Dialing Mode Tone Pulse
Sets whether the product should use tone or pulse dialing.
Redial if busy On Off
Sets whether or not the product should attempt to redial if the line is busy.
Redial-no answer On Off
Sets whether the product should attempt to dial if the recipient fax number does not answer.
Redial Comm. Error On Off
Sets whether the product should attempt to redial the recipient fax number if a communication error occurs.
Dial Prefix On Off
Specifies a prefix number that must be dialed when sending faxes from the product.
Detect dial tone On Off
Sets whether the product should check for a dial tone before sending a fax.
Fax Recv. setup Answer mode Automatic TAM Fax/Tel Manual
Sets the type of answer mode. The following options are available:
Rings to answer Sets the number of rings that must occur before the fax
modem answers.
Answer Ring Type All Rings Single Double Triple Double&Triple
Extension Phone On Off
Silence detect On Off
Fit to page On Off
Stamp faxes On Off
Forward fax On Off
Block faxes Add entry Delete entry Clear all
Reprint faxes On Off
Private receive On Off Print faxes
Allows you to have two or three phone numbers on a single line, each with a different ring pattern (on a phone system with distinctive-ring service).
When this feature is enabled, you can press the 1-2-3 buttons on the extension phone to cause the product to answer an incoming fax call.
Sets whether the product can receive faxes from older model fax machines that do not emit the initial fax tones used during fax transmission.
Shrinks faxes that are larger than Letter-size or A4-size so that they can fit onto a Letter-size or A4-size page. If this feature is set to Off, faxes larger than Letter or A4 will print on multiple pages.
Sets product to add the date, time, sender's phone number, and page number to each page of the faxes that this product receives.
Sets product to send all received faxes to another fax machine.
Modifies the blocked fax list. The blocked fax list can contain up to 30 numbers. When the product receives a call from one of the blocked fax numbers, it deletes the incoming fax. It also logs the blocked fax in the activity log along with jobaccounting information.
Sets whether all received faxes stored in available memory can be reprinted.
Setting the Private receive feature to On requires you to set a password. After the password is set, the following options are set:
F/T ring time This item sets the time, in seconds, for how long the product
generates the audible ring sound for an incoming voice call. All faxes Error correction On
Sets whether the product sends or receives the error portion again when a fax transmission error occurs.
Off
Fax Speed Fast(V.34) Medium(V.17) Slow(V.29)
Increases or decreases the allowed fax communication speed.
Language (List of available control-panel display languages.)
Sets the language in which the control panel displays messages and product reports.
Paper setup Def. paper size Letter A4 Legal
Sets the size for printing internal reports or any copy job.
Def. paper type Lists available paper
types.
Sets the type for printing internal reports or any copy job.
Print Density (Range of 1-5) Sets how much toner the product should use to darken lines
and edges.
Volume settings Alarm volume Soft Medium Loud Off
Ring volume Key-press volume Phoneline volume
Time/Date (Settings for time format, current time, date format, and current date.)
Sets the volume levels for the product.
Sets the time and date setting for the product.
Now If error At end of call
Prints or schedules a report that is used to troubleshoot fax transmission issues.
Restore Defaults Sets all customized settings to the factory default values. Cleaning Mode Cleans the product when specks or other marks appear on printed
output. The cleaning process removes dust and excess toner from the paper path.
When selected, the product prompts you to load plain Letter or A4 paper in the tray. Press the OK button to begin the cleaning process. Wait until the process completes. Discard the page that prints.
USB speed High Full
Sets the USB speed.
Less paper curl On Off
When printed pages are consistently curled, this option sets the product to a mode that reduces curl.
The default setting is Off. Archive print On
Off
When printing pages that will be stored for a long time, this option sets the product to a mode that reduces toner smearing and dusting.
The default setting is Off.
Select the Automatic option to automatically configure all the TCP/IP settings.
Manual
Select the Manual option to manually configure the IP address, subnet mask, and default gateway.
Link Speed Automatic (default) 10T Full 10T Half 100TX Full 100TX Half
The default setting is Automatic.
Sets the link speed manually if needed. After setting the link speed, the product automatically restarts.
Table 2-9 Network config. menu (continued) Menu item Sub-menu item Description Network Services IPv4
This item is used by the network administrator to limit the network services available on this product.
IPv6
On Off The default setting for all items is On.
Show IP address No Yes
No: The product IP address will not appear on the control-panel display.
Yes: The product IP address will appear on the controlpanel display, alternating between supplies information and the product IP address. The IP address will not be displayed if an error condition exits.
The default setting is No.
Restore Defaults Press the OK button to restore the network
configuration settings to the default values.
3 Software for Windows
ENWW 23
##### Supported operating systems for Windows
The product supports the following Windows operating systems:
######### Full software installation
##### Printer driver
Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
| | |---|
NOTE: The most recent drivers are available at www.hp.com/go/ljm1130series_software or www.hp.com/ go/ljm1210series_software. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.
| | |---|
##### Change printer-driver settings for Windows
###### Change the settings for all print jobs until the software program is closed
###### Change the default settings for all print jobs
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
###### Change the product configuration settings
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
##### Remove software for Windows
Windows XP
Windows Vista
ENWW Change printer-driver settings for Windows 25
##### Supported utilities for Windows
###### HP Toolbox software
HP Toolbox is a software program that you can use for the following tasks:
###### HP Embedded Web Server (M1210 Series only)
The product is equipped with the HP Embedded Web Server, which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Mozilla Firefox.
The HP Embedded Web Server resides on the product. It is not loaded on a network server. The HP Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the HP Embedded Web Server, type the IP address for the product in the address line of the browser.
###### Other Windows components and utilities
4 Use the product with Mac
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##### Software for Mac
###### Supported operating systems for Macintosh
The product supports the following Macintosh operating systems:
| | |---|
● Mac OS X V10.3.9, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported.
###### Supported printer drivers for Macintosh
The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X. The HP printer PPD file, in combination with the CUPS driver, provides full printing functionality and access to specific HP printer features.
###### Remove software for Mac
Use the uninstall utility to remove the software.
Priority for print settings for Macintosh Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.
| | |---|
###### Change printer-driver settings for Mac
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
Change the product configuration settings
############ Mac OS X 10.4
############ Mac OS X 10.5 and 10.6
ENWW Software for Mac 29
##### Print with Mac
###### Create and use printing presets with Mac
Use printing presets to save the current printer driver settings for reuse.
######### Create a printing preset
######### Use printing presets
| | |---|
###### Resize documents or print on a custom paper size with Mac
############ Mac OS X 10.4, 10.5, and 10.6 1. On the File menu, click the Page Setup option.
############# Mac OS X 10.5 and 10.6Use one of these methods.
###### Print a cover page with Mac
###### Print multiple pages on one sheet of paper with Mac
###### Print on both sides (duplex) with Mac Print on both sides manually

ENWW Print with Mac 31
-orMac OS X v10.5 and v10.6: Click the Two-sided check box.

##### Fax with Mac (M1210 Series only)
ENWW Fax with Mac (M1210 Series only) 33
##### Scan with Mac
Use the HP Director software to scan images to a Mac computer.
######### Use page-by-page scanning
Scan to file
Scan to e-mail
5 Connect the product
ENWW 35
Supported network operating systems NOTE: Only the M1210 Series series supports network functions. The following operating systems support network printing:
| | |---|
###### Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
##### Connect with USB
This product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longer than 2 meters (6.56 feet).
###### CD installation
| | |---|
ENWW Connect with USB 37
##### Connect to a network (M1210 Series only)
###### Supported network protocols
To connect a networking-equipped product to your network, you need a network that uses the following protocol.
● Functional wired TCP/IP network
###### Install the product on a wired network
You can install the product on a network by using the product CD. Before you begin the installation process, do the following:
| | | | |---|---|---| | | | | | | | | | | | | | | | | | | | | | | | |
| | | | |---|---|---| | | | |

######### CD installation on a wired network
| | |---|
NOTE: When you use the CD to install the software, you can select the Easy Install (recommended) or the Advanced Install (you are prompted to accept or make changes to defaults) installation type.
| | |---|
###### Configure network settings View or change network settings
Use the embedded Web server to view or change IP configuration settings.
######## Set or change the network password
Use the embedded Web server to set a network password or change an existing password.
NOTE: If a password has previously been set, you are prompted to type the password. Type the password, and then click the Apply button.
| | |---|
######## IP address
The product IP address can be set manually, or it can be configured automatically using DHCP, BootP, or AutoIP.
To change the IP address manually, use the Networking tab in the embedded Web server.
Link speeds and duplex settings NOTE: In this section duplex refers to bi-directional communication, not two-sided printing. Use the Networking tab in the embedded Web server to set the link speed if necessary. Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, leave the product in automatic mode. Changes can cause the product to turn off, and then on. Make changes only when the product is idle.
| | |---|
ENWW Connect to a network (M1210 Series only) 39
6 Paper and print media
ENWW 41
##### Understand paper use
This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product.
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. HP Company cannot recommend the use of other brands of media because HP cannot control their quality.
Store paper in the original package to prevent exposing the paper to moisture and other damage. Do not open the package until you are ready to use the paper.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which HP has no control.
CAUTION: Using paper or print media that does not meet HP's specifications might cause problems for the product, requiring repair. This repair is not covered by the HP warranty or service agreements.
###### Special paper guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.
Media type Do Do not Envelopes ● Store envelopes flat.
Labels ● Use only labels that have no exposed backing between them.
Transparencies ● Use only transparencies that are approved for use in laser printers.
● Do not use transparent print media not approved for laser printers.
● Place transparencies on a flat surface after removing them from the product.
Letterhead or preprinted forms ● Use only letterhead or forms approved for use in laser printers.
● Do not use raised or metallic letterhead.
Media type Do Do not Heavy paper ● Use only heavy paper that is
● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
approved for use in laser printers and meets the weight specifications for this product.
Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers.
● Use coated paper in the temperature and humidity range for this product.
All paper types ● Store paper in the original packaging.
● Store paper in a dust-free area.
ENWW Understand paper use 43
##### Change the printer driver to match the paper type and size
######### Change the paper size and type (Windows)
######### Change the paper size and type (Mac)
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing.
| | |---|
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.25 x 10.5 in)
B5 (JIS) 182 x 257 mm (7.17 x 10.12 in)
16k 184 x 260 mm (7.24 x 10.23 in) 195 x 270 mm (7.68 x 10.62 in) 197 x 273 mm (7.75 x 10.75 in)
Custom Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14.0 in)
Minimum: 147 x 211 mm (5.8 x 8.3 in)
Maximum: 216 x 356 mm (8.5 x 14.0 in)
Envelope DL 110 x 220 mm (4.33 x 8.66 in)
Envelope C5 162 x 229 mm (6.93 x 9.84 in)
Envelope B5 176 x 250 mm (6.7 x 9.8 in)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Postcard (JIS) 100 x 148 mm (3.94 x 5.83 in)
Double postcard (JIS) 148 x 200 mm (5.83 x 7.87 in)
ENWW Supported paper sizes 45
##### Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljm1130series or www.hp.com/support/ljm1210series.
Input tray The input tray supports the following paper types:
Document feeder The document feeder supports paper types that are within the following weight range:
● 60-90 g/m2 (16-24 lb bond)
##### Load paper trays
###### Load the input tray
| | |---|
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.


###### Tray adjustment for short media
To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray.



########## 4. Push the paper into the product until it stops, andthen slide the front media guide so the toolsupports the paper.
########## 5. When finished printing with short media, removethe short media extender tool, and then place itback in the storage slot.

###### Load the document feeder (M1210 Series only)
| | |---|
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.
CAUTION: To prevent damage to the product, do not load an original document that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.


###### Tray and bin capacity
Tray or bin Paper type Specifications Quantity Input tray Paper Range:
150 sheets of 60 g/m2 (16 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond
Envelopes 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond
Up to 10 envelopes
Transparencies Minimum 0.13 mm (0.005 in) thick Up to 75 transparencies Output bin Paper Range:
Up to 100 sheets of 75 g/m2 (20 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond
Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond
Up to 10 envelopes
Document feeder (M1210 Series only)
Transparencies Minimum 0.13 mm (0.005 in) thick Up to 75 transparencies
Paper Range:
Up to 35 sheets
60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond
###### Paper orientation for loading trays
If you are using paper that requires a specific orientation, load it according to the information in the following table.
Paper type How to load paper Preprinted or letterhead ● Face up
##### Configure trays
###### Change the default paper-size setting (M1130 Series)
###### Change the default paper-size setting (M1210 Series)
###### Change the default paper-type setting (M1130 Series)
You cannot set a default paper type for this model.
###### Change the default paper-type setting (M1210 Series)
ENWW Configure trays 53
7 Print tasks
ENWW 55
##### Cancel a print job
| | |---|
##### Print with Windows
###### Open the printer driver with Windows

| | |---|

| | |---|
###### Get help for any printing option with Windows

| | |---|
###### Change the number of print copies with Windows
###### Print colored text as black with Windows
###### Save custom print settings for reuse with Windows Use a printing quick set

| | |---|

| | |---|
NOTE: The Print Task Quick Sets drop-down list appears on all tabs except the Services tab.

######## Create a custom printing quick set

| |
|---|
########## 3. Select the print options for the new quick set.

| | |---|
########## 4. Type a name for the new quick set, and click theSave button.

| | |---|
###### Improve print quality with Windows Select a page size
######### Select a custom page size
######## Select a paper type
######## Select the print resolution
| | |---|
###### Print on preprinted letterhead or forms with Windows

| | |---|
######### 3. Click the Paper/Quality tab.

########## 4. From the Type is drop-down list, select the type
of paper you are using, and click the OK button.

###### Print on special paper, labels, or transparencies with Windows

| | |---|

| | |---|


###### Print the first or last page on different paper with Windows

| | |---|
########## 2. Select the product, and then click the Propertiesor Preferences button.
######### 3. Click the Paper/Quality tab.
########## 4. Click the Use Different Paper/Covers check box,and then select the necessary settings for thefront cover, other pages, and back cover.

| | |---|


| | |---|
###### Scale a document to fit page size

| | |---|
######### or Preferences button.

| | |---|

| | |---|
select a size from the drop-down list.

| | |---|
###### Add a watermark to a document with Windows
To print the watermark on the first page only, click the First Page Only check box. Otherwise, the watermark is printed on each page.
###### Print on both sides (duplex) with Windows Manually print on both sides (duplex) with Windows


| | |---|

| | |---|
########## 4. Click the Finishing tab.
########## 5. Select the Print on both sides (manually) checkbox. Click the OK button to print the first side ofthe job.
########## 6. Retrieve the printed stack from the output bin,and, maintaining the paper orientation, place itwith the printed-side facing down in the inputtray.
########## 7. At the computer, click the Continue button toprint the second side of the job.

| | |---|

| | |---|

###### Create a booklet with Windows

| | |---|

| | |---|

| | |---|

| | |---|

| | |---|
###### Use HP ePrint
HP ePrint is a suite of Web-based printing services that enable a supported HP product to print documents of the following types:
######## Use HP Cloud Print
Use HP Cloud Print to print e-mail messages and attachments by sending them to the product's e-mail address from any e-mail enabled device.
| | |---|
NOTE: The product must be connected to a wired or wireless network. To use HP Cloud Print, you must first have access to the Internet and enable HP Web Services.
| | |---|
button.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code.
| | |---|
######## Use HP Direct Print (wireless models only)
Use HP Direct Print to print directly to the product from any mobile device (such as a smart phone, net book, or laptop computer).
| | |---|
NOTE: No setup is necessary, but HP Direct Print must be enabled. Your mobile device must have an HP print application installed.
NOTE: To find the network name (SSID), click the Wireless Configuration menu in the Networking page.
| | |---|
| | |---|
NOTE: If only one product that supports HP Direct Print is connected to the wireless network, the document prints. If more than one product that supports HP Direct Print is connected, a list of products appears; you must select your product before proceeding to the next step. If no product is discovered, you are prompted to search for ePrint or local products.
######## Use AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
| |
|---|

NOTE: If you are printing for the first time, or if your previously selected product is not available, you must select a product before proceeding to the next step.
| | |---|
###### Print multiple pages per sheet with Windows

| | |---|

| | |---|
########## 4. Select the number of pages per sheet from thePages per sheet drop-down list.

| | |---|
######### 5. Select the correct Print page borders, Pageorder, and Orientation options.

###### Select page orientation with Windows

| | |---|
######### or Preferences button.

| | |---|
########## 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option.

| | |---|
8Copy
ENWW 79
##### Use copy functions
###### One-touch copy

###### Multiple copies Create multiple copies (M1130 Series)

button, and make sure that the Number of Copies light is on.
| | |---|
######## Create multiple copies (M1210 Series)

###### Copy a multiple-page original
M1130 Series: Load the first page onto the scanner glass, and press the Start Copy button. Repeat this process for each page.
M1210 Series: Load a stack of original documents into the document feeder, and press the Start Copy button.
###### Copy identification cards (M1210 Series only)
Use the ID copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product scans half of the image area, prompts you to turn the document over, and then scans again. The product prints both images at the same time.
###### Cancel a copy job Cancel a copy job (M1130 Series)
▲ Press the Cancel button on the product control panel.
| | |---|
NOTE: If more than one process is running, pressing the Cancel button clears the current process and all pending processes.
######## Cancel a copy job (M1210 Series)
| | |---|
###### Reduce or enlarge a copy image Reduce or enlarge copies (M1130 Series)

| | |---|
button repeatedly until the Reduce/Enlarge light is on.
######## Reduce or enlarge copies (M1210 Series)

| | | |---|---| | | |
###### Collate a copy job
M1130 Series: The product cannot automatically collate copies. Collate copies (M1210 Series)
| | | |---|---| | | |
##### Copy settings
###### Change copy quality
The following copy-quality settings are available:
######## Change the copy quality setting (M1130 Series)
| | |---|
NOTE: For this model, you cannot change the copy-quality setting for individual copy jobs. Use this procedure to change the default copy-quality setting for all copy jobs.
######## Change the copy quality setting (M1210 Series)
| | | |---|---| | | |
NOTE: The setting returns to the default value after two minutes.
######## Check the scanner glass for dirt and smudges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.

######## Adjust the lightness or darkness for copies Adjust the lightness or darkness for copies (M1130 Series)
NOTE: The setting returns to the default value after two minutes.
######### Adjust the lightness or darkness for copies (M1210 Series)
| | | |---|---| | | |
##### Copy on both sides (duplex)
###### Copy a two-sided original to a one-sided document

###### Copy a two-sided original to a two-sided document


ENWW Copy on both sides (duplex) 91
9Scan
ENWW 93
##### Use scan functions
###### Scan methods
Scan jobs can be performed in the following ways.
######## NOTE: OK should indicate the action that you want to accomplish. Scan by using HP Director (Mac) Use page-by-page scanning
| | |---|
Scan to file
Scan to e-mail
######## Scan by using other software
The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices.
While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature and scan an image directly into the open program. For more information, see the Help file or the documentation that came with your TWAIN-compliant or WIA-compliant software program.
######### Scan from a TWAIN-compliant program
Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File Acquire, Scan, Import New Object, Insert from, or Scanner. If you are unsure whether the program is compliant or you do not know what the command is called, see the software program Help or documentation.
When scanning from a TWAIN-compliant program, the HP LaserJet Scan software program might start automatically. If the HP LaserJet Scan program starts, you can make changes while previewing the image. If the program does not start automatically, the image goes to the TWAIN-compliant program immediately.
Start the scan from within the TWAIN-compliant program. See the software program Help or documentation for information about the commands and steps to use.
######### Scan from a WIA-compliant program
WIA is another way to scan an image directly into a software program, such as Microsoft Word. WIA uses Microsoft software to scan, instead of HP LaserJet Scan software.
Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIA-compliant, see the software program Help or documentation. Start the scan from within the WIA-compliant program. See the software program Help or documentation for information about the commands and steps to use.
######### -Or-
In the Cameras and Scanner folder, double-click the product icon. This opens the standard Microsoft WIA Wizard, which enables you to scan to a file.
###### Cancel a scan
To cancel a scan job, use one of the following procedures.
ENWW Use scan functions 95
##### Scan settings
###### Scan file format
The default file format of a scanned document or photo depends on the scan type as well as the object being scanned.
| | |---|
###### Scanner resolution and color
If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs. Resolution and color affect the following features of scanned images:
| | |---|
Color, grayscale, and black and white define the number of colors possible. You can adjust the scanner hardware resolution to up to 1200 ppi. The software can perform an enhanced resolution up to 19,200 ppi. You can set color and grayscale at 1 bit (black and white), or at 8 bit (256 levels of gray or color) to 24 bit (true color).
| | |---|
The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs. NOTE: Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process. Before setting the resolution and color, determine how you are going to use the scanned image.
######## Resolution and color guidelines
The following table describes the recommended resolution and color settings for different types of scan jobs.
Intended use Recommended resolution Recommended color settings Fax 150 ppi ● Black and White E-mail 150 ppi ● Black and White, if the image does not require
smooth gradation
Edit text 300 ppi ● Black and White Print (graphics or text) 600 ppi for complex graphics, or if you
want to significantly enlarge the document
300 ppi for normal graphics and text 150 ppi for photos
Display on screen 75 ppi ● Black and White for text
######## Color
You can set the color values to the following settings when scanning.
Setting Recommended use Color Use this setting for high-quality color photos or documents in which the color is important. Black and White Use this setting for text documents. Grayscale Use this setting when file size is an issue or when you want a document or photograph to be
scanned quickly.
ENWW Scan settings 97
###### Scan quality
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.

10 Fax (M1210 Series only)
— Install and connect the hardware
— Configure fax settings
○ Use the control panel to set the fax time, date, and header
— Use the HP Fax Setup Wizard
— Use the control panel to create and edit the fax phone book
— Import or export Microsoft Outlook contacts into the fax phone book
— Use phone-book data from other programs
— Delete phone book
— Send fax settings
— Receive fax settings
— Set fax polling
— Fax software
○ Supported fax programs
— Cancel a fax
— Delete faxes from memory
— Use fax on a DSL, PBX, or ISDN system
— Use fax on a VoIP service
— Fax memory
○ Fax memory is retained when there is a loss of power
— Send a fax
— Receive a fax
— Fax troubleshooting checklist
— Fax error messages
○ Alert and warning messages
— Fax logs and reports
— Change error correction and fax speed
— Problems sending faxes
— Problems receiving faxes
##### Fax features
The product has the following fax features, which are available from the control panel or from the product software.
| | |---|
NOTE: Not all features are listed. The product software might need to be installed for some features to be available.
##### Set up fax Install and connect the hardware Connect fax to a telephone line
The product is an analog device. HP recommends using the product on a dedicated analog telephone line. Connect additional devices
The product includes two fax ports:
Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain". If you do not want to connect a specific device, skip the step that explains it and continue to the next device.
NOTE: Do not connect more than three devices to the telephone line. NOTE: Voicemail is not supported with this product.

########## 4. To connect an internal or external modem on a computer, plug one end of a telephone cord into theproduct “telephone” port . Plug the other end of the telephone cord into the modem “line” port.

NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port.
########## 5. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port. Plug theother end of the telephone cord into the caller-ID box “line” port.
######### Set up fax with a telephone answering machine
######### Set up fax with an extension phone
With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3 sequentially on the telephone keypad. The default setting is On. Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product.
######## Setup for stand-alone fax
NOTE: The maximum number of characters for the fax number is 20; use up to 25 characters for the company name.
| | |---|
###### Configure fax settings
The product fax settings can be set from the control panel, from HP Toolbox, or from HP Director. At the initial set-up process, the HP Fax Setup Wizard can be used to configure the settings.
In the United States and many other countries/regions, setting the time, date, and other fax header information is a legal requirement.
######## Use the control panel to set the fax time, date, and header
To use the control panel to set the date, time, and header, complete the following steps:
| | |---|
NOTE: The maximum number of characters for the fax number is 20; use up to 25 characters for the company name.
###### Use the HP Fax Setup Wizard
If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the HP Fax Setup Wizard.
######## Set fax time, date, and header
well as several other settings.
######## Use of common localized letters in fax headers
When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric button repeatedly until the letter that you need appears. Then, press the right arrow button to select that letter and move to the next space. The following table shows which letters and numbers appear on each alphanumeric button.
Key number Characters 11 2ABCabc2 3DEFdef3 4GHIghi4 5JKLjkl5
| | |---|
NOTE: Use the right arrow button to move the cursor on the control panel, and use the left arrow button to delete characters.
##### Use the phone book
You can store frequently dialed fax numbers (up to 100 entries).
###### Use the control panel to create and edit the fax phone book
| | | |---|---| | | |
menu, and then press the OK button.
menu, and then press the OK button.
the OK button.
###### Import or export Microsoft Outlook contacts into the fax phone book
Use phone-book data from other programs NOTE: Before a phone book from another program can be imported, you must use the export feature in that other program. HP Toolbox can import contact information from other software program phone books. The following table shows which programs are supported for HP Toolbox.
| | |---|
ENWW Use the phone book 109
Program Description Microsoft Outlook Personal Address Book (PAB) entries, Contacts entries, or both combined may be selected. Individuals
and groups from the PAB are combined with individuals from Contacts only if the combined option is selected.
If a Contacts entry has both a home and a business fax number, two entries will be displayed. The “name” of these two entries will be modified. “:(B)” will be added to the name in the business entry and “:(H)” will be added to the name in the home entry.
If a duplicate entry occurs (one from Contacts and one from the PAB with the same name and fax number), a single entry will be displayed. However, if an entry exists in the PAB with a duplicate in Contacts, and the Contacts entry has both a business and a home fax number, all three entries will be displayed.
Windows Address Book The Windows Address Book (WAB), used by Outlook Express and Internet Explorer, is supported. If an individual has both a home and a business fax number, two entries will be displayed. The “name” of these two entries will be modified. “:(B)” will be added to the name in the business entry and “:(H)” will be added to the name in the home entry.
Goldmine Goldmine version 4.0 is supported. HP Toolbox imports the file last used by Goldmine. Symantec Act! Act! versions 4.0 and 2000 are supported. HP Toolbox imports the database last used by Act!.
Delete phone book You can delete all phone book entries that are programmed in the product. CAUTION: After phone book entries are deleted, they cannot be recovered.
| | | |---|---| | | |
##### Set fax settings Send fax settings Set special dialing symbols and options
You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line.
######### Set a dialing prefix
A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software. The maximum number of characters for a dial prefix is 50.
The default setting is Off. You might want to turn this setting on and enter a prefix if, for example, you have to dial a number such as 9 to get a telephone line outside of your company telephone system. While this setting is activated, you can dial a fax number without the dial prefix by using manual dial.
######## Set the dial-tone detection
Normally, the product begins dialing a fax number immediately. If you are using the product on the same line as your telephone, turn on the detect-dial-tone setting. This prevents the product from sending a fax while someone is on the telephone.
The factory-set default for detect dial tone is On for France and Hungary, and Off for all other countries/ regions.
######### Set tone-dialing or pulse-dialing
Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change this setting unless you know that the telephone line cannot use tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions. Set autoredial and the time between redials
| | |---|
If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the product attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-on-communicationerror options. Use the procedures in this section to turn these options on or off.
######### Set the redial-on-busy option
If this option is turned on, the product redials automatically if it receives a busy signal. The factory-set default for the redial-on-busy option is On.
######### Set the redial-on-no-answer option
If this option is turned on, the product redials automatically if the receiving machine does not answer. The factory-set default for the redial-on-no-answer option is Off.
######### Set the redial-on-communication-error option
If this option is turned on, the product redials automatically if some sort of communication error occurs. The factory-set default for the redial-on-communication-error option is On.
######## Set light/dark and resolution Set the default light/dark (contrast) setting
The contrast affects the lightness and darkness of an outgoing fax as it is being sent. The default light/dark setting is the contrast that is normally applied to items that are being faxed. The slider is set to the middle as the default setting.
Set resolution settings NOTE: Increasing the resolution increases the fax size. Larger faxes increase the send time and could exceed the available memory in the product. The factory-set default resolution setting is Fine. Use this procedure to change the default resolution for all fax jobs to one of the following settings:
| | |---|
######### Set the default resolution setting
Cover-page templates Several business and personal fax cover-page templates are available in the PC Fax Send software program. NOTE: Cover-sheet templates cannot be altered. While fields within the templates may be edited, the templates themselves are fixed forms.
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######## Customize a fax cover sheet
###### Receive fax settings Set fax forwarding
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory. The product then dials the fax number that you have specified and sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your product prints the fax.
If the product runs out of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory.
When it is using the fax-forwarding feature, the product (rather than the computer) must be receiving the faxes, and the answer mode must be set to Automatic.
######## Set the answer mode
Depending on the situation, set the product answer mode to Automatic, TAM, Fax/Tel, or Manual. The factory-set default is Automatic.
To set or change the answer mode, complete the following steps:
######## Block or unblock fax numbers
If you do not want to receive faxes from specific people or businesses, you can block as many as 30 fax numbers by using the control panel. When you block a fax number and someone from that number sends you a fax, the control-panel display indicates that the number is blocked, the fax does not print, and the fax is not saved in memory. Faxes from blocked fax numbers appear in the fax activity log with a “discarded” designation. You can unblock blocked fax numbers individually or all at one time.
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NOTE: The sender of a blocked fax is not notified that the fax failed. Complete the following steps to block or unblock fax numbers by using the control panel:
To unblock a single fax number, use the arrow buttons to select the Delete entry option, and then press the OK button. Use the arrow buttons to select the fax number that you want to delete, and then press the OK button to confirm the deletions.
To unblock all blocked fax numbers, use the arrow buttons to select the Clear all option, and then press the OK button. Press the OK button again to confirm the deletions.
######## Set the number of rings-to-answer
When the answer mode is set to Automatic, the product rings-to-answer setting determines the number of times the telephone rings before the product answers an incoming call.
If the product is connected to a line that receives both fax and voice calls (a shared line) and that also uses an answering machine, you might need to adjust the rings-to-answer setting. The number of rings-to-answer for the product must be greater than the rings-to-answer on the answering machine. This allows the answering machine to answer the incoming call and record a message if it is a voice call. When the answering machine answers the call, the product listens to the call and automatically answers it if it detects fax tones. The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/regions. Use the following table to determine the number of rings-to-answer to use.
Type of telephone line Recommended rings-to-answer setting Dedicated fax line (receiving only fax calls) Set to a number of rings within the range shown on the control-
panel display. (The minimum and maximum number of rings allowed varies by country/region.)
One line with two separate numbers and a ring-pattern service One or two rings. (If you have an answering machine or computer voicemail for the other telephone number, make sure that the product is set to a greater number of rings than the answering system. Also, use the distinctive-ring feature to differentiate between voice and fax calls.)
Shared line (receiving both fax and voice calls) with only an attached telephone
Shared line (receiving both fax and voice calls) with an attached answering machine or computer voicemail
Five rings or more.
Two rings more than the answering machine or computer voicemail.
To set or change the number of rings-to-answer, use the following steps:
######## Set distinctive ring
Ring-pattern or distinctive-ring service is available through some local telephone companies. The service allows you to have more than one telephone number on a single line. Each telephone number has a unique ring pattern, so that you can answer voice calls and the product can answer fax calls.
If you subscribe to a ring-pattern service with a telephone company, you must set the product to answer the correct ring pattern. Not all countries/regions support unique ring patterns. Contact the telephone company to determine if this service is available in your country/region.
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NOTE: If you do not have ring-pattern service and you change the ring-pattern settings to something other than the default, All Rings, the product might not be able to receive faxes. The settings are as follows:
######## Use autoreduction for incoming faxes
If the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit the information on the default paper size (for example, the fax is reduced from legal to letter size).
If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The factory-set default for incoming fax autoreduction is On.
If you have the Stamp faxes option turned on, you might also want to turn on autoreduction. This reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax onto two pages.
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NOTE: Make sure that the default media size setting matches the size of the media that is loaded in the tray.
######## Set fax reprint settings
The default fax reprint setting is On. To change this setting from the control panel, complete the following steps:
######## Set the silence-detect mode
This setting controls whether or not you can receive faxes from older-model fax machines that do not emit a fax signal during fax transmissions. At the time of this publication, these silent-model fax machines represented very few of the fax machines in use. The default setting is Off. The silence-detect mode setting should be changed only if you regularly receive faxes from someone who uses an older-model fax machine.
######## selection. Set the fax volume
Control the volume of the fax sounds from the control panel. You can make changes to the following sounds:
######### Set the alert volume, phone-line volume, and ring volume
######## Set stamp-received faxes
The product prints the sender identification information at the top of each received fax. You can also choose to stamp the incoming fax with your own header information to confirm the date and time that the fax was received. The factory-set default for stamp-received faxes is Off.
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NOTE: Turning on the stamp-received setting might increase the page size and cause the product to print a second page.
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NOTE: This option applies only to received faxes that the product prints.
Set the private receive feature NOTE: The private receive feature does not affect the reprint last fax feature. To limit access to all received faxes, make sure that the Reprint faxes setting is set to Off. When the private-receive feature is activated, received faxes are stored in memory. A personal identification number (PIN) is required to print the stored faxes.
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######### Turn on the private receive feature
######### Turn off the private receive feature
If any unprinted faxes exist in the fax memory, the product will print the faxes and then erase them from memory.
###### Set fax polling
If someone else has set up a fax to be polled, you can request that the fax be sent to your product. (This is known as polling another machine).
##### Use fax Fax software Supported fax programs
The PC fax program that came with the product is the only PC fax program that works with the product. In order to continue to use a PC fax program previously installed on the computer, it must be used with the modem that is already connected to the computer; it will not function through the product modem.
###### Cancel a fax
Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received.
######## Cancel the current fax
Press the Cancel button on the control panel. Any pages that have not been transmitted are canceled. Pressing the Cancel button also stops group-dial jobs.
######## Cancel a pending fax job
Use this procedure to cancel a fax job in the following situations:
###### Delete faxes from memory
Use this procedure only if you are concerned that someone else has access to your product and might try to reprint faxes from the memory.
CAUTION: In addition to clearing the reprint memory, this procedure clears any fax that is currently being sent, unsent faxes that are pending redial, faxes that are scheduled to be sent at a future time, and faxes that are not printed or forwarded.
###### Use fax on a DSL, PBX, or ISDN system
HP products are designed specifically for use with traditional analog phone services. They are not designed to work on DSL, PBX, ISDN lines, or VoIP services, but they might work with the proper setup and equipment.
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NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service provider.
The HP LaserJet product is an analog device that is not compatible with all digital phone environments (unless a digital-to-analog converter is used). HP does not guarantee that the product will be compatible with digital environments or digital-to-analog converters.
######## DSL
A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. This product is not directly compatible with digital signals. However, if the configuration is specified during DSL setup, the signal can be separated so that some of the bandwidth is used to transmit an analog signal (for voice and fax) while the remaining bandwidth is used to transmit digital data.
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NOTE: Not all faxes are compatible with DSL services. HP does not guarantee that the product will be compatible with all DSL service lines or providers. The DSL modem requires a high-pass filter. The service provider typically provides a low-pass filter, for normal telephone wiring. NOTE: Contact the DSL provider for more information or for assistance.
######## PBX
The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog filters or converters may be needed for faxing functionality. If faxing issues occur in a PBX environment, it might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product will be compatible with digital environments or digital-to-analog converters.
Contact the PBX provider for more information and for assistance. ISDN
Contact the ISDN provider for more information and for assistance.
###### Use fax on a VoIP service
Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services.
If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP network.
###### If faxing problems continue, contact the VoIP provider. Fax memory Fax memory is retained when there is a loss of power
The flash memory protects against data loss when a power failure occurs. Other fax devices store fax pages in either normal RAM or short-term RAM. Normal RAM immediately loses data when power is lost, while
short-term RAM loses data about 60 minutes after a power failure occurs. Flash memory can maintain its data for years without power applied.
###### Send a fax Fax from the flatbed scanner

######## Fax from the document feeder
NOTE: The document feeder capacity is up to 35 sheets of 75 g/m2 or 20 lb media.
CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.


######## Manual dial faxing
Usually, the product dials after you press the Send Fax button. At times, however, you might want the product to dial each number as you press it. For example, if you are charging your fax call to a calling card, you might need to dial the fax number, wait for the acceptance tone of your telephone company, and then dial the calling card number. When dialing internationally, you might need to dial part of the number and then listen for dial tones before continuing to dial.
######### Send a fax to a group manually (ad hoc faxing)
Use the following instructions to send a fax to a group of recipients:
The product sends the fax to each fax number. If a number in the group is busy or does not answer, the product redials that number based on the redial setting. If all redial attempts fail, the product updates the fax activity log by adding the error, and then it proceeds to the next number in the group.
######### Manual redial
The product sends the fax to the number that it redialed. If the number is busy or does not answer, the product redials the number based on its redial setting. If all redial attempts fail, the product updates the fax activity log by adding the error.
######## Send a fax from the software
The following information provides basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu.
You can fax electronic documents from a computer if you meet the following requirements:
● The product is connected directly to the computer. ● The product software is installed on the computer. ● The computer operating system is Microsoft Windows XP, Windows Vista, or Mac OS X 10.4, 10.5, 10.6,
or later.
######### Send a fax from the software (Windows XP or Vista)
The procedure to send a fax varies according to your specifications. The most typical steps follow.
Send a fax from the software (Mac OS X 10.4 and later) Using Mac OS X, you can choose between two methods of sending faxes from the product software. To send a fax by using HP Director complete the following steps:
######### Send a fax from a third-party software program, such as Microsoft Word (all operating systems)
######## Send a fax by dialing from a telephone connected to the fax line
Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming.
NOTE: The telephone must be connected to the product "telephone" port .
######## Schedule a fax to be sent later
Use the product control panel to schedule a fax to be sent automatically at a future time to one or more people. When this procedure is completed, the product scans the document into memory and then returns to the Ready state.
NOTE: If the product cannot transmit the fax at the scheduled time, that information is indicated on the fax error report (if that option is turned on) or recorded in the fax activity log. The transmittal might not be initiated because the fax-sending call is not answered, or because a busy signal stops the redial attempts.
If a fax has been scheduled to be sent at a future time but it requires updating, send the additional information as another job. All faxes that are scheduled to go to the same fax number at the same time are delivered as individual faxes.

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NOTE: This feature does not support undefined (ad hoc) groups.
######## Use access codes, credit cards, or calling cards
To use access codes, credit cards, or calling cards, dial manually to allow for pauses and dialing codes.
######### Send faxes internationally
To send a fax to an international destination, dial manually to allow for pauses and international dialing codes.
###### Receive a fax Print a fax
When the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled) and also stores it automatically to flash memory.
######### Print a stored fax when the private receive feature is on
To print stored faxes, you must provide the private-receive PIN. After the product prints the stored faxes, the faxes are deleted from memory.
######### Reprint a fax
If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media, you can try to reprint it. The amount of memory that is available determines the actual number of faxes that are stored for reprinting. The most recent fax prints first; the oldest fax that is in storage prints last.
These faxes are stored continuously. Reprinting them does not clear them from the memory.
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NOTE: To stop the printing at any time, press the Cancel button.
CAUTION: If the Reprint faxes setting is set to Off, misprinted or faded faxes cannot be reprinted. Receive faxes when fax tones are audible on the phone line
If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can start the receiving process in one of two ways:
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NOTE: In order for the second method to work, the Extension Phone setting must be set to Yes.
######## Receive faxes to a computer
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NOTE: Receiving faxes by using a computer is not supported for Macintosh.
Receiving faxes to a computer is available only if a full software installation was performed during initial product setup.
To receive faxes to your computer, turn on the receive-to-PC setting in the software.
######### Turn off the receive-to-PC setting from the control panel
The receive-to-PC setting can be activated only from one computer. If for any reason that computer is no longer available, you can use the following procedure to turn the receive-to-PC setting off from the control panel.
######### View a new fax when in receive to PC mode
##### Solve fax problems
###### Fax troubleshooting checklist
Tips for fax troubleshooting:
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###### Fax error messages
Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.
######## Alert and warning messages
Control panel message Description Recommended action Comm. error A fax communication error occurred between
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
the product and the sender or receiver.
Fax delayed Send memory full
Fax is busy Canceled send
Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax memory is full. Cancel the fax by pressing the Cancel button. Resend the fax. You might need to send the fax in multiple sections if the error occurs again.
The fax line to which you were sending a fax was busy. The product has canceled sending the fax.
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the Redial if busy option is enabled. Check for a dial tone on the phone line by pressing the Send Fax button. Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Plug the product phone cord into a jack for another phone line, and then try sending the fax again. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax is busy Redial pending
Fax memory full Canceling recv.
Fax memory full Canceling send
The fax line to which you were sending a fax was busy. The product automatically redials the busy number.
During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed.
During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent.
Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check for a dial tone on the phone line by pressing the Send Fax button. Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Plug the product phone cord into a jack for another phone line, and try sending the fax again. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Print all of the faxes, and then have the sender resend the fax. Have the sender divide the fax job into multiple jobs before resending. Cancel all fax jobs or clear the faxes from memory.
Print all received faxes or wait until all pending faxes are sent.
Ask the sender to send the fax again. Cancel all fax jobs or clear the faxes from memory.
Fax recv. error An error occurred while trying to receive a fax. Ask the sender to resend the fax.
Try faxing back to the sender or another fax machine.
Check for a dial tone on the phone line by pressing the Send Fax button.
Check that the telephone cord is securely connected by unplugging and replugging the cord.
Make sure that you are using the telephone cord that came with the product.
Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
Decrease the fax speed. Ask the sender to resend the fax.
Turn off error-correction mode. Ask the sender to resend the fax.
Connect the product to a different phone line. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax Send error An error occurred while trying to send a fax. Try resending the fax. Try faxing to another fax number. Check for a dial tone on the phone line by pressing the Send Fax button. Check that the telephone cord is securely connected by unplugging and replugging the cord. Make sure that you are using the telephone cord that came with the product. Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Connect the product to a different phone line. Set the fax resolution to Standard instead of the default of Fine. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Invalid entry Invalid data or response. Correct the entry.
No dial tone The product could not detect a dial tone. Check for a dial tone on the phone line by
pressing the Send Fax button.
Unplug the telephone cord from both the product and the wall and replug the cord.
Make sure that you are using the telephone cord that came with the product.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Make sure that the phone cord from the wall telephone jack is plugged into the line port.
No document sent The product did not scan any pages, or it did not receive any pages from the computer to transmit a fax.
No fax answer. Canceled send
Attempts to redial a fax number failed, or the Redial-no answer option was turned off.
Plug the product phone cord into a jack for another phone line.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Try sending the fax again.
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the redial option is enabled.
Unplug the telephone cord from both the product and the wall and replug the cord.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Make sure that the phone cord from the wall telephone jack is plugged into the line port.
Plug the product phone cord into a jack for another phone line.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
No fax answer. Redial pending
The receiving fax line did not answer. The product attempts to redial after a few minutes.
No fax detected The product answered the incoming call but did
not detect that a fax machine was calling.
Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line port. Plug the product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Allow the product to retry receiving the fax. Try a different phone cord. Plug the product phone cord into a jack for another phone line. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
###### Fax logs and reports
Use the following instructions to print fax logs and reports: Print all fax reports
Use this procedure to print all of the following reports at one time:
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######## Print individual fax reports
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NOTE: If you selected the Fax Activity log report and pressed the OK button, press the OK button again to select the Print log now option. The product exits the menu settings and prints the log.
######## Set the fax activity log to print automatically
You can decide whether or not you want the fax log to print automatically after every 40 entries. The factoryset default is On. Use the following steps to set the fax activity log to print automatically:
######## Set the fax error report
A fax error report is a brief report that indicates the product experienced a fax job error. It can be set to print after the following events:
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NOTE: If you select Never, you will have no indication that a fax failed to be transmitted unless you print a fax activity log.
######## Set the fax confirmation report
A confirmation report is a brief report that indicates the product successfully sent or received a fax job. It can be set to print after the following events:
######## Include the first page of each fax on the fax confirmation, fax error, and last call reports
If this option is turned on and the page image still exists in the product memory, the fax configuration, fax error, and last call reports include a thumbnail (50% reduction) of the first page of the most recent fax that was sent or received. The factory-set default for this option is On.
###### Change error correction and fax speed Set the fax-error-correction mode
Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If the product detects an error during the transmission and the error-correction setting is On, the product can request that the portion of the fax be resent. The factory-set default for error correction is On.
You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection.
######## Change the fax speed
The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps). The factory-set default for the fax-speed setting is Fast(V.34). In some countries/regions, the factory-set default may be different to optimize transmission.
You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.
###### Problems sending faxes
The document stops feeding in the middle of faxing. Cause Solution
The maximum length of a page that you can load is 355 mm (14 inches). Faxing of a longer page stops at this measurement.
Print the document on shorter media. If no jam exists and less than one minute has elapsed, wait a moment before pressing the Cancel button. If a jam exists, remove the jam. Then, resend the job.
If the item is too small, it can jam inside the document feeder. The minimum page size for the document feeder is 148 x 105 mm (5.83 x 4.13 inches). If a jam exists, remove the jam. Then, resend the job.
Faxes stop during sending. Cause Solution The receiving fax machine might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following:
A communication error might be interrupting the fax job. Change the redial-on-communication-error setting to On.
The product is receiving faxes but is not sending them. Cause Solution
If the product is on a digital system, the system might be generating a dial tone that the product cannot detect.
Disable the detect-dial-tone setting. If the error persists, contact the system service provider.
A poor telephone connection might exist. Try again later. The receiving fax machine might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following:
Outgoing fax calls continue to be dialed. Cause Solution
The product automatically redials a fax number if the redial options are set to On.
To stop the product from redialing a fax, press the Cancel button. Or change the redial setting.
Sent faxes are not arriving at the receiving fax machine. Cause Solution
The receiving fax machine might be off or might have an error condition, such as being out of paper.
Call the recipient to verify that the fax machine is on and ready to receive faxes.
The originals might be incorrectly loaded. Verify that the original documents are correctly loaded into the document feeder.
A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send.
If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print the fax activity log and check the Status column for jobs that show a Pending designation.
The control panel shows a low-memory error. Cause Solution The fax might be too large, or the resolution might be too high. Try one of the following:
Faxes are transmitting very slowly. Cause Solution The fax might be very complex, such as one with many graphics. Complex faxes take longer to be sent or received. Breaking longer
faxes into multiple jobs and decreasing the resolution can increase the transmission speed.
The receiving fax machine might have a slow modem speed. The product sends the fax only at the fastest modem speed that
the receiving fax machine can accept. The resolution at which the fax was sent might be very high. To send the fax, lower the resolution and resend the fax. The telephone line might be experiencing line noise. Hang up and resend the fax. Have the telephone company check
the telephone line. If the fax is being sent via a digital phone line, contact the service provider.
The fax is being sent via an international call. Allow more time to transmit fax jobs internationally. The original document has a colored background. Reprint the original document with a white background, and then
resend the fax.
###### Problems receiving faxes
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NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly.
The product cannot receive faxes from an extension telephone. Cause Solution The extension-telephone setting might be disabled. Change the extension-telephone setting. The fax cord might not be securely connected. Verify that the fax cord is securely connected between the
telephone jack and the product (or another device that is connected to the product). Press 1-2-3 in sequence, wait for three seconds, and then hang up.
The product dialing mode might be incorrectly set, or the extension phone might be incorrectly set.
Verify that the product dialing mode is set to Tone. Verify that the extension phone is set up for tone dialing as well.
The product is not answering incoming fax calls. Cause Solution The answer mode might be set to Manual. If the answer mode is set to Manual, the product does not answer
calls. Start the fax-receiving process manually. The rings-to-answer setting might not be set correctly. Check the rings-to-answer setting to verify that it is set properly. The answer-ring pattern feature might be turned on, but you do not have the service, or you do have the service and the feature is not set correctly.
Check the answer-ring pattern feature to verify that it is set properly.
The fax cord might not be correctly connected, or the fax cord is not working.
The product might not be able to detect incoming fax tones because the answering machine is playing a voice message.
See the getting started guide to check the installation. Verify that you are using the fax cord that came with the product.
Re-record the answering machine message, leaving at least two seconds of silence at the beginning of the message.
Too many devices might be connected to the telephone line. Do not attach more than three devices to the line. Remove the last device that was connected and determine whether the product works. If not, continue removing devices one at a time and retry after removing each one.
The telephone line might not be working. Do one of the following:
The product is not answering incoming fax calls. Cause Solution
A voice-messaging service might be interfering with the product as it attempts to answer calls.
Do one of the following:
The product might be out of paper and the memory is full. Refill the media input tray. Press the OK button. The product prints all of the faxes it has saved in memory and then resumes answering fax calls.
Faxes are not printing. Cause Solution The media input tray is empty. Load media. Any faxes that are received while the input tray is
empty are stored in memory and will print after the tray has been refilled.
The receive-to-PC option might be selected, and faxes are being received by the computer.
Check to determine whether the computer is receiving faxes.
The product has encountered an error. Check the control panel for an error message.
Faxes are printing on two pages instead of one. Cause Solution The autoreduction setting might not be set correctly. Turn on the autoreduction setting. The incoming faxes might have been sent on larger media. Adjust the autoreduction setting to allow larger pages to be
printed on one page.
Received faxes are too light, are blank, or have poor print quality. Cause Solution The product ran out of toner while printing a fax. The product stores the most recently printed faxes. (The amount
of memory that is available determines the actual number of faxes stored for reprinting.) As soon as possible, replace the print cartridge, and then reprint the fax.
The fax that was sent was too light. Contact the sender and have the sender resend the fax after altering the contrast settings.
Faxes are being received very slowly. Cause Solution The fax might be very complex, such as one with many graphics. Complex faxes take longer to be received. Breaking longer faxes
into multiple jobs and decreasing the resolution can increase the transmission speed.
The resolution at which the fax was sent or is being received might be very high.
To receive the fax, call and ask the sender to lower the resolution and resend the fax.
The fax is being sent via an international call. Allow more time to transmit fax jobs internationally.
##### Regulatory information and warranties
For regulatory and warranty information, see Additional statements for telecom (fax) products on page 267.
ENWW Regulatory information and warranties 147
11 Manage and maintain the product
ENWW 149
##### Print information pages
Information pages reside within the product memory. These pages help diagnose and solve problems with the product.
| | |---|
NOTE: M1210 Series: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System setup menu on the control panel.
Page description How to print the page Configuration page Shows the current settings and product properties.
Both models
At the control panel, press and hold the Cancel button until the Ready light starts blinking, and then release the button.
############ Supplies Status page
Shows the status of the print cartridge, information about the number of pages and jobs printed with the print cartridge, and information about ordering a new print cartridge.
############ M1210 Series
############ Both models
At the control panel, press and hold the Cancel button until the Ready light starts blinking, and then release the button. The supplies status page prints after the configuration page prints.
############ M1210 Series
Page description How to print the page Demo page Contains examples of text and graphics.
Both models
press the OK button.
then press the OK button.
Menu map (M1210 Series only) Shows the control-panel menus and available settings.
Fax reports (M1210 Series only) 1. On the product control panel, press the Setup button.
ENWW Print information pages 151
Use the HP Toolbox software Perform a full software installation in order to use the HP Toolbox. HP Toolbox is a software program that you can use for the following tasks:
###### View HP Toolbox software
Open HP Toolbox in one of these ways:
M1130 Series 1. Open the printer driver, and then click the Properties or Preferences button.
M1210 Series ● In the Windows system tray, double-click the product icon .
● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click
HP LaserJet Professional M1130/M1210 MFP Series, and then click HP Toolbox.
The HP Toolbox software contains the following sections for each product in the Devices window:
###### Status
The Status folder contains links to the following main pages:
● Device Status. View product status information. This page indicates product conditions such as a jam or an empty tray. After you correct a product problem, click Refresh status to update the product status.
###### Fax (M1210 Series only)
Use the HP Toolbox Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages:
######## Fax tasks
The following three options are available when receiving a fax:
| | |---|
######## Fax phone book
Use the HP Toolbox Fax phone book to add and remove entries or import phone books from a variety of sources.
| | |---|
| | |---|
######## Fax send log
The HP Toolbox Fax send log lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results.
When you send a fax from a computer that is connected to the product, the fax contains a View link. Clicking this link opens a new page that provides information about the fax.
Click any column heading in the Fax send log to re-sort the information in that column in ascending or descending order.
The Results column provides the status of the fax. If the fax attempt was unsuccessful, this column provides a description of why the fax was not sent.
NOTE: You must click Apply before the changes take effect. Fax receive log
| | |---|
The HP Toolbox Fax receive log provides a list of all recently received faxes and information about them including the date and time received, job number, fax number, page count, results, and an abbreviated fax image.
When you receive a fax on a computer that is connected to the all-in-one, the fax contains a View link. Clicking this link opens a new page that provides information about the fax.
Click on any column heading in the Fax receive log to re-sort the information in that column in ascending or descending order.
The Results column provides the status of the fax. If the fax attempt was unsuccessful, this column provides a description of why the fax was not received.
| | |---|
NOTE: You must click Apply before the changes take effect.
###### Shop for Supplies
This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature.
###### Other Links
This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that you close the HP Toolbox and reopen it.
##### Use the HP Embedded Web Server (M1210 Series only)
Use the HP Embedded Web Server (EWS) to view product and network status and to manage printing functions from a computer.
You do not need to install any software on the computer. You only need to use one of these supported Web browsers:
The HP Embedded Web Server works when the product is connected to a TCP/IP-based network. The HP Embedded Web Server does not support IPX-based connections or direct USB connections.
| | |---|
NOTE: You do not have to have Internet access to open and use the HP Embedded Web Server. However, if you click a link on any of the pages, you must have Internet access to go to the site associated with the link.
###### Open the HP Embedded Web Server
To open the HP Embedded Web Server, type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address or host name, print a configuration page.
| | |---|
NOTE: If an error occurs while opening the HP Embedded Web Server, confirm that the proxy settings are correct for your network.
TIP: After you open the URL, bookmark it so that you can return to it quickly in the future. Features Information tab
The Information pages group consists of the following pages:
ENWW Use the HP Embedded Web Server (M1210 Series only) 157
######## Settings tab
Use this tab to configure the product from your computer. If this product is networked, always consult with the product administrator before changing settings on this tab.
The Settings tab contains the Printing page where you can view and change the default print job settings. Networking tab
Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network.
######## Links
Links are located in the upper-right part of the status pages. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Embedded Web Server, you must connect before you can visit these Web sites. Connecting might require that you close the HP Embedded Web Server and reopen it.
##### Product security features
###### Lock the formatter

ENWW Product security features 159
##### Economy settings
###### Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge.
###### Auto-Off mode
Auto-Off is an energy-saving feature of this product. After a user-specified time period, the product automatically reduces its power consumption (Auto-Off). The product returns to the ready state when a button is pressed or a print job is received.
Change the Auto-Off delay time You can change how long the product remains idle (Auto-Off delay) before it enters Auto-Off mode. NOTE: The default Auto-Off delay setting is 15 minutes.
| | |---|
| | |---|
ENWW Economy settings 161
##### Manage supplies and accessories
Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output.
###### Print when a cartridge reaches estimated end of life
When a print cartridge reaches the end of its estimated useful life, the product turns on the toner light on the control panel. You do not need to replace the supply at this time unless print quality is no longer acceptable. When the supply has reached this condition, the HP Premium Protection warranty for that supply has ended.
###### Manage print cartridges Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP print cartridges HP Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements.
| | |---|
HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following:
packaging differs from HP packaging). Recycle supplies
To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.
###### Replacement instructions Redistribute toner
When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner.


########## 3. To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
########## 4. Install the print cartridge.

########## 5. Close the print-cartridge door and the scanner assembly.

If the print is still light, install a new print cartridge. Replace the print cartridge
When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.


CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roller surface.

CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

######## Replace the pickup roller
The pickup roller wears out with normal use. Using poor-quality paper can cause the pickup roller to wear out more frequently. If the product regularly does not pick up a sheet of paper, you might need to clean or replace the pickup roller.

CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

########## 3. Find the pickup roller.

########## 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward thefront.


######## Replace the separation pad
The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad.
NOTE: Before changing the separation pad, clean the pickup roller. WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.
| | |---|


| | | |---|---| | | |
########## 4. Remove the separation pad.

| | | |---|---| | | |
########## 5. Insert the new separation pad, and screw it into place.

| | | |---|---| | | |
########## 6. Place the product in the upright position, reconnect the power cord, and then turn on the product.

##### Clean the product
Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: WARNING! Before cleaning the pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.

CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

########## 3. Find the pickup roller.

########## 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward thefront.
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.
NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth, moistened with water, to clean the pickup roller.
| | |---|
###### Clean the separation pad
The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad.
WARNING! Before cleaning the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.


| | | |---|---| | | |

| | | |---|---| | | |
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.
| | |---|
NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth, moistened with water, to clean the pickup roller.
########## 6. Insert the cleaned separation pad, and screw it into place.

| | | |---|---| | | |
########## 7. Place the product in the upright position, reconnect the power cord, and then turn on the product.

###### Clean the paper path
If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper.
| | |---|
| | |---|
NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface.
| | |---|
NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the cleaning process. Do not turn the product off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the product.
###### Clean the print-cartridge area
You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets.


########## 3. Remove the print cartridge.

CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
########## 4. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.

########## 5. Install the print cartridge.

########## 6. Close the print-cartridge door and the scanner assembly.


###### Clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.
###### Clean the scanner glass strip and platen
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.
##### Product updates
Software and firmware updates and installation instructions for this product are available atwww.hp.com/ support/ljm1130series or www.hp.com/support/ljm1210series. Click Downloads and drivers, click the operating system, and then select the download for the product.
12 Solve problems
ENWW 189
##### Solve general problems
If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist.
###### Troubleshooting checklist
If the product remains unable to connect to the network, uninstall and then reinstall the product. If the error persists, contact a network administrator.
###### Factors that affect product performance
Several factors affect the time it takes to print a job:
##### Restore the factory-set defaults (M1210 Series only)
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name, phone number, and any stored faxes in the product memory.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name, phone number, and any stored faxes in the product memory. This procedure also clears the fax phone book, and deletes any pages that are stored in the memory. The procedure then automatically restarts the product.
ENWW Restore the factory-set defaults (M1210 Series only) 191
##### Interpret control-panel light patterns (M1130 Series only) If the product requires attention, an error code appears on the control-panel display. Table 12-1 Status-light legend
Symbol for "light off" Symbol for "light on" Symbol for "light blinking"
Table 12-2 Control-panel light patterns Light status Error code State of the product Action All lights are off. The product is turned off. Press the power button to turn on the
product.
Ready and attention lights blink. The status lights cycle during the formatter initialization period or when the product is processing a cleaning page.
No action is required. Wait for the initialization period to end. The product should enter the ready state when the initialization period is finished.
Ready light is on. The product is in the ready state. No action is required. The product is ready to receive a print job.
Ready light is blinking. The product is receiving or processing data.
No action is required. The product is receiving or processing a print job.
Ready light is blinking slowly. The product is in low power mode. No action is required.
Attention light is blinking. E0 Paper is jammed in the product. Clear the jam. E1 The input tray is empty. Load the tray. E2 A door is open Verify that the print-cartridge door is
fully closed.
You might need to clean or replace the pickup roller.
The attention and toner lights are blinking.
Load the pages into the input tray to print the second sides.
E3 The print cartridge is missing or is not installed correctly.
Install the print cartridge.
The toner light is on. The print cartridge has reached the end of its estimated useful life. When the supply has reached this condition, the HP Premium Protection warranty for that supply has ended.
You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
ENWW Interpret control-panel light patterns (M1130 Series only) 193
Attention light is blinking, and ready light is on.
The product has experienced a continual error from which it will recover on its own.
If the recovery is successful, the product continues to the processing data state and completes the job.
If the recovery is unsuccessful, the product continues to the continuable error state. Try removing any media from the media path and turning the product power off, and then on again.
The attention and ready lights are on. E6 E7 E8 E9
The product has experienced a fatal error from which it cannot recover.
If the error persists, contact HP customer support.
##### Interpret control-panel messages (M1210 Series only)
###### Control-panel message types
Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.
Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.
###### Control-panel messages
Control panel message Description Recommended action 50.X Fuser Error Turn off then on
The product has experienced an internal hardware error.
52 Scanner Error Turn off then on
54.1C Error Turn off then on
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
The product has experienced a scanner error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
The product has experienced an internal hardware error.
If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Comm. error The product experienced a communication
error while attempting to send or receive a fax.
Verify that the fax phone line is working correctly.
Try sending or receiving the fax again. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Device error Press [OK]
The product experienced an internal communication error.
This is a warning message only. Job output might be affected.
Door open The cover above the print cartridge is open. Close the cover. Engine comm. Error The product has experienced an internal
hardware error.
Fax recv. error The product was unable to receive an incoming
fax.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Verify that the fax phone line is working correctly.
Ask the person who sent the fax to send it again.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax Send error The product was unable to send the fax. Try sending the fax later, or confirm with the recipient that the receiving fax machine is ready.
Jam in
############ Load tray 1 PLAIN
alternates with Cleaning Mode
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
The product has detected a jam in the location indicated in the message.
Clear the jam from the area indicated in the message, and then follow the control-panel instructions. Clearing some jams requires you to open the top cover and remove the print cartridge.
The product is performing a cleaning cycle. Load the tray with plain paper of the size indicated. Press the OK button to start the cleaning cycle.
Load tray
paper.
Manual duplex alternates with Load tray1 Press [OK]
Manual feed
Memory is low Press [OK]
Misprint Press [OK]
No paper pickup Press [OK]
Page too complex Press [OK]
The product is processing a manual duplex job. To print the second side, place the pages face down in the tray with the top edge first.
The product is set for the manual feed mode. Load the tray with the correct size and type of paper, or press the OK button to use the paper that is in the tray.
The product does not have enough memory to process the job.
The product has experienced an internal hardware error.
If the product is processing other jobs, send the job again after those jobs have finished.
If the problem continues, turn off the power by using the power switch, and then wait at least 30 seconds. Turn on the power and wait for the product to initialize.
Press the OK button to continue. Job output might be affected.
The product has experienced an internal hardware error.
Press the OK button to continue. Job output might be affected.
The product could not print the current page because of its complexity.
Press the OK button to clear the message. Allow the product to finish the job, or press the Cancel button to cancel the job.
Printer jam clear paper path The product has detected a jam in the input
tray.
Clear the jam from the area indicated in the message, and then follow the control panel instructions.
Settings cleared The product has cleared job settings. Re-enter any appropriate job settings.
##### Clear jams
When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.
###### Common causes of jams
● The input tray is loaded incorrectly or is too full.
| | |---|
NOTE: When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams.
###### Jam locations
Jams can occur at the following locations in the product.

1
4
1 Document feeder (M1210 Series only) 2 Output bin 3 Input tray 4 Internal areas (open the print-cartridge door)
| | |---|
NOTE: Jams can occur in more than one location.
###### Clear jams from the document feeder (M1210 Series only)



###### Clear jams from the output areas
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.



########## 4. Install the print cartridge.
########## 5. Close the print-cartridge door and the scannerassembly.


###### Clear jams from the input tray



########## 4. With both hands, grasp the side of the jammedmedia that is most visible (this includes themiddle), and carefully pull it free from theproduct.
########## 5. Install the print cartridge.
########## 6. Close the print-cartridge door and the scannerassembly.



###### Clear jams from inside the product





###### Change the jam recovery setting
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam.
Windows Vista
##### Solve paper-handling problems
The following problems with media cause print-quality deviations, jamming, or damage to the product.
Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too
Try another kind of paper, between 100 and 250 Sheffield, with 4% to 6% moisture content.
heavy or too smooth, is embossed, or from a faulty paper lot.
Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to the other.
Turn the paper over.
Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction
Use long-grain paper.
The paper varies from side-to-side. Turn the paper over. Jamming, damage to product The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. Problems with feeding The paper has ragged edges. Use high-quality paper that is made for
laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, is of short-grain construction, or it is embossed, or from a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content.
Use long-grain paper. Print is skewed (crooked). The media guides might be incorrectly
Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again.
adjusted.
More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray.
The media might be wrinkled, folded, or damaged.
The product does not pull media from the input tray.
The product might be in manual-feed mode.
The pickup roller might be dirty or damaged.
Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package.
At the computer, follow the onscreen instructions to deactivate manual-feed mode. Or, at the product, open and close the print-cartridge door.
Contact HP Customer Care. See
www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series or the support flyer that came in the box.
The paper-length adjustment control in the input tray is set at a length that is greater than the media size.
Set the paper-length adjustment control to the correct length.
##### Solve image-quality problems Print-quality examples General print-quality issues
The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples.
Problem Cause Solution Print is light or faded. The paper might not meet HP specifications. Use paper that meets HP specifications.
The print cartridge might be defective or low. If you use a non-HP print cartridge, no messages appear on the product control panel.
If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
Replace the print cartridge. If the print cartridge is not low or empty, inspect the toner roller to see if the roller is damaged. If it is, replace the print cartridge.
Adjust the print density, and disable EconoMode in the printer driver.
Toner specks appear. The paper might not meet HP specifications. Use paper that meets HP specifications. The paper path might need cleaning. Clean the paper path.
Dropouts appear. A single sheet of paper might be defective. Try reprinting the job.
The moisture content of the paper is uneven or the paper has moist spots on its surface.
Try different paper, such as high-quality paper that is intended for laser printers.
The paper lot is flawed. The manufacturing processes can cause some areas to reject toner.
The print cartridge might be defective or low. Replace the print cartridge.
If the error persists, contact HP. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Vertical streaks or bands appear on the page.
The print cartridge might be defective. Replace the print cartridge.
C C C C C
B B B B B
c c c c c
A A A A A
####### b b b b b
a a a a a
The amount of background toner shading becomes unacceptable.
The paper might not meet HP specifications. Use a different paper with a lighter basis weight.
The print-density setting is too high. Decrease the print-density setting. This decreases the amount of background shading.
Very dry (low humidity) conditions can increase the amount of background shading.
Check the product environment.
The print cartridge might be defective or low. Replace the print cartridge.
Toner smears appear on the media. The paper might not meet HP specifications. Use paper that meets HP specifications.

If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
Clean the media guides and the paper path.
The print cartridge might be defective. Replace the print cartridge. The fuser temperature might be too low. In the printer driver, make sure the
appropriate paper type is selected.
The toner smears easily when touched.


The product is not set to print on the type of paper on which you want to print.
In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
The paper might not meet HP specifications. Use paper that meets HP specifications. The paper path might need cleaning. Clean the paper path. The power source might be defective. Plug the product directly into an AC outlet
instead of into a power strip.
The fuser temperature might be too low. In the printer driver, make sure the appropriate paper type is selected.
Marks repeatedly appear at even intervals on the page.
The product is not set to print on the type of paper on which you want to print.
In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after a
few more pages. The paper path might need cleaning. Clean the paper path. The print cartridge might be damaged. If a repetitive mark occurs at the same spot
on the page, install a new HP print cartridge.
The printed page contains misformed characters.
The paper might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for laser printers.
If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service.
Verify that the problem also occurs on the configuration page. If so, contact HP. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series or the support flyer that came in the product box.
The printed page is curled or wavy. The product is not set to print on the type of paper on which you want to print.
The paper might have been in the input tray too long.
In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
If the problem persists, select a paper type that uses a lower fuser temperature, such as transparencies or light media.
Turn over the stack of paper in the tray. Also, try rotating the paper 180° in the input tray.
The paper might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for laser printers.
Both high temperature and humidity can cause paper curl.
The fuser temperature might be curling the paper.
Check the product environment.
M1130 Series select a paper type that uses a lower fuser temperature, such as transparencies or light media.
M1210 Series At the product control panel, turn on the Less paper curl setting in the Service menu.
Text or graphics are skewed on the printed page.
The paper might be loaded incorrectly or the input tray might be too full.
Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack.
The paper might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for laser printers.
The printed page contains wrinkles or creases.
Toner appears around the printed characters.

An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).
The paper might be loaded incorrectly or the input tray might be too full.
Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray.
Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack.
There might be a jam in the paper path. Clear any jams in the product. The paper might not meet HP specifications. Use a different paper, such as high-quality
paper that is intended for laser printers.
Air pockets inside envelopes can cause them to wrinkle.
Remove the envelope, flatten it, and try printing again.
The paper might be loaded incorrectly. Turn over the stack of paper in the tray. If large amounts of toner have scattered around the characters, the paper might have high resistivity.
Use a different paper, such as high-quality paper that is intended for laser printers.
Software settings might affect image printing. In your software program, change the tone (darkness) of the field in which the repeated image appears.
The order of images printed might affect printing.
A power surge might have affected the product.
In your software program, rotate the whole page 180° to print the lighter image first.
Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.
If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job.
######## Copy print-quality problems
Problem Cause Solution Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge.
Vertical white or faded stripes appear on the copy.
The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition.
The contrast settings might be set incorrectly. Use the control-panel to change the contrast setting.
The original might have a colored background. Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. If possible, use an original document without a colored background.
The paper might not meet HP specifications. Use paper that meets HP specifications. The print cartridge might be defective or low. Replace the print cartridge.
Unwanted lines appear on the copy.
C C C C C
B B B B B
c c c c c
A A A A A
b b b b b
a a a a a
The document feeder scanning strip might be dirty.
The photosensitive drum inside the print cartridge might have been scratched.
Clean the document feeder scanning strip.
Replace the print cartridge.
Black dots or streaks appear on the copy.
Ink, glue, correction fluid, or an unwanted substance might be on the document feeder.
The power to the product might have fluctuated.
Copies are too light or dark. The printer driver or product software settings may be incorrect.
Text is unclear. The printer driver or product software settings may be incorrect.
Clean the document feeder scanning strip.
Reprint the job.
Verify that the quality settings are correct. See the product software Help for more information about changing the settings.
Verify that the quality settings are correct. Verify that the EconoMode setting is off. See the product software Help for more information about changing the settings.
######## Scan-quality problems Prevent scan-quality problems
The following are a few simple steps you can take to improve copy and scan quality.
######### Solve scan-quality problems
Problem Cause Solution Blank pages The original might have been loaded upside down.
In the document feeder, put the top end of the stack of originals into the document feeder, with the media stack face-down and the first page to be scanned on the bottom of the stack.
Too light or dark The resolution and color levels may be set incorrectly.
Verify that you have the correct resolution and color settings.
Unwanted lines The document-feeder glass might be dirty. Clean the scanner strip. Black dots or streaks The power to the product might have
Reprint the job.
fluctuated.
Unclear text The resolution levels might be set incorrectly. Verify that the resolution settings are correct.
###### Repetitive defects ruler
If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced.
If the defect correlates with the print engine or the fuser, the product might require service. Contact HP Customer Care.
Figure 12-1 Repetitive defects ruler
0 mm
27 mm
29 mm
39 mm
56 mm
75 mm
Distance between defects Product components that cause the defect 27 mm Print engine 29 mm Print engine 39 mm Print engine 56 mm Fuser 75 mm Print cartridge
###### Optimize and improve image quality Change print density
The product uses the paper-type setting to establish many internal settings that affect print quality. Always use the correct paper-type setting in the printer driver. Also make sure that the other settings on the Paper/ Quality tab in the printer driver are correct.
##### Solve performance problems
Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the print
Verify that the sealing tape has been completely removed from the print cartridges.
cartridges.
The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages.
The product might be malfunctioning. To check the product, print a Configuration page.
Pages print very slowly. Heavier paper types can slow the print job. Print on a different type of paper. Complex pages can print slowly. Proper fusing may require a slower print
speed to ensure the best print quality. Pages did not print. The product might not be pulling paper
Make sure paper is loaded in the tray correctly.
correctly.
The paper is jamming in the product. Clear the jam. The USB cable might be defective or incorrectly connected.
Other devices are running on your computer.
The product might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, you must disconnect the other device or you must use two USB ports on the computer.
##### Solve connectivity problems
###### Solve direct-connect problems
If you have connected the product directly to a computer, check the USB cable.
###### Solve network problems
Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page.
ENWW Solve performance problems 217
Problem Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the
correct length. Verify that cable connections are secure. Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit. If the problem continues, try a different cable or port on the hub.
The computer is unable to communicate with the product.
Use the command prompt to ping the product from your computer. For example: ping 192.168.45.39
Verify that the ping displays round-trip times, which indicates that it is working. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the product, and the computer are all configured for the same network.
Incorrect link and duplex settings HP recommends leaving this setting in automatic mode (the default setting). Incorrect IP address for the product on the computer
Use the correct IP address. The IP address is listed on the configuration page. Open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected.
New software programs have caused compatibility problems.
Your computer or workstation is set up incorrectly.
The protocol is disabled, or other network settings are incorrect.
If the IP address is correct, delete the product and then add it again.
Verify that any new software programs are correctly installed and that they use the correct printer driver.
Check the network drivers, printer drivers, and the network redirection. Verify that the operating system is configured correctly.
Review the configuration page to check the status of the protocol. Enable it if necessary. Reconfigure the network settings if necessary.
##### Solve software problems
###### Solve common Windows problems
Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are sorry for the inconvenience” Cause Solution
Close all software programs, restart Windows, and try again. If the application referenced is the printer driver, select or install a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver. See the Microsoft Windows documentation that came with the computer for more information about Windows error messages, or go to www.microsoft.com.
###### Solve common Mac problems
Table 12-3 Problems in Mac OS X The printer driver is not listed in the Printer Setup Utility or the Print & Fax list. Cause Solution
The product software might not have been installed or was installed incorrectly.
Make sure that the product .GZ file is in the following hard-drive folder:
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt. Delete the .GZ file from the following hard-drive folder:
Reinstall the software. See the getting started guide for instructions.
The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and
the Ready light is on.
The wrong product name is being used. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print & Fax list.
The interface cable might be defective or of poor quality. Replace the cable with a high-quality cable.
The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and
the Ready light is on.
The product software might not have been installed or was installed incorrectly.
Make sure that the product PPD is in the following hard-drive folder:
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt. Delete the .GZ file from the following hard-drive folder:
Reinstall the software. See the getting started guide for instructions. The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable.
A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. The wrong product name is being used. Another product with the same or similar name might have received your print job.
Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or Print & Fax list.
You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this software is available from the Apple Web site.
When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting
############ Hardware troubleshooting
A Supplies and accessories
##### Order parts, accessories, and supplies
Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
##### Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.
###### Paper-handling accessories
Item Description Part number Pickup roller Pickup roller for input tray RL1-1443-000CN Separation pad assembly Separation pad for input tray RM1-4006-000CN
###### Print cartridges
Item Description Part number HP LaserJet print cartridge Black print cartridge See one the following items to determine
the print cartridge part number.
###### Cables and interfaces
Item Description Part number USB cable 2-meter A-to-B cable 8121-0868
224 Appendix A Supplies and accessories ENWW
B Service and support
##### HP limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purchase
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
###### UK, Ireland, and Malta
The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:
UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eulegal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee.
###### Austria, Belgium, Germany, and Luxemburg
Die beschränkte HP Herstellergarantie ist eine von HP auf freiwilliger Basis angebotene kommerzielle Garantie. Der Name und die Adresse der HP Gesellschaft, die in Ihrem Land für die Gewährung der beschränkten HP Herstellergarantie verantwortlich ist, sind wie folgt:
Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese
Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der folgenden Website: Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können die Website des Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm) besuchen. Verbraucher haben das Recht zu wählen, ob sie eine Leistung von HP gemäß der beschränkten HP Herstellergarantie in Anspruch nehmen oder ob sie sich gemäß der gesetzlichen zweijährigen Haftung für Sachmängel (Gewährleistung) sich an den jeweiligen Verkäufer wenden.
###### Belgium, France, and Luxemburg
La garantie limitée HP est une garantie commerciale fournie volontairement par HP. Voici les coordonnées de l'entité HP responsable de l'exécution de la garantie limitée HP dans votre pays:
France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1 Avenue du Canada, 91947, Les Ulis
G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen
Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques. Vos droits en tant que consommateur au titre de la garantie légale de conformité mentionnée aux articles L. 211-4 à L. 211-13 du Code de la Consommation et de celle relatives aux défauts de la chose vendue, dans les conditions prévues aux articles 1641 à 1648 et 2232 du Code de Commerce ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur (www.hp.com/go/eu-legal). Vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir d’exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales applicables mentionnées ci-dessus. POUR RAPPEL: Garantie Légale de Conformité:
« Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors de la délivrance.
Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ».
Article L211-5 du Code de la Consommation: « Pour être conforme au contrat, le bien doit:
###### Italy
###### Spain
Article L211-12 du Code de la Consommation: « L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ». Garantie des vices cachés
Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. »
Article 1648 alinéa 1 du Code Civil:
« L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à compter de la découverte du vice. »
G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur (www.hp.com/go/eu-legal) ou vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux ans.
La Garanzia limitata HP è una garanzia commerciale fornita volontariamente da HP. Di seguito sono indicati nome e indirizzo della società HP responsabile della fornitura dei servizi coperti dalla Garanzia limitata HP nel vostro Paese:
Italia: HP Italy S.r.l., Via G. Di Vittorio 9, 20063 Cernusco S/Naviglio
I vantaggi della Garanzia limitata HP vengono concessi ai consumatori in aggiunta ai diritti derivanti dalla garanzia di due anni fornita dal venditore in caso di non conformità dei beni rispetto al contratto di vendita. Tuttavia, diversi fattori possono avere un impatto sulla possibilita’ di beneficiare di tali diritti. I diritti spettanti ai consumatori in forza della garanzia legale non sono in alcun modo limitati, né modificati dalla Garanzia limitata HP. Per ulteriori informazioni, si prega di consultare il seguente link: Garanzia legale per i clienti (www.hp.com/go/eu-legal), oppure visitare il sito Web dei Centri europei per i consumatori (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). I consumatori hanno il diritto di scegliere se richiedere un servizio usufruendo della Garanzia limitata HP oppure rivolgendosi al venditore per far valere la garanzia legale di due anni.
Su Garantía limitada de HP es una garantía comercial voluntariamente proporcionada por HP. El nombre y dirección de las entidades HP que proporcionan la Garantía limitada de HP (garantía comercial adicional del fabricante) en su país es:
España: Hewlett-Packard Española S.L. Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-legal). Para más información, consulte el siguiente enlace: Garantía legal del
consumidor o puede visitar el sitio web de los Centros europeos de los consumidores (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Los clientes tienen derecho a elegir si reclaman un servicio acogiéndose a la Garantía limitada de HP o al vendedor de conformidad con la garantía legal de dos años.
###### Denmark
Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er ansvarligt for HP's begrænsede garanti i dit land, er som følger:
Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød
Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra sælgeren af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke din ret til at opnå disse rettigheder. Forbrugerens lovbestemte rettigheder begrænses eller påvirkes ikke på nogen måde af den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.
###### Norway
HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap innestår for garantien:
Norge: HP Norge AS, Rolfbuktveien 4b, 1364 Fornebu
HPs garanti kommer i tillegg til det mangelsansvar HP har i henhold til norsk forbrukerkjøpslovgivning, hvor reklamasjonsperioden kan være to eller fem år, avhengig av hvor lenge salgsgjenstanden var ment å vare. Ulike faktorer kan imidlertid ha betydning for om du kvalifiserer til å kreve avhjelp iht slikt mangelsansvar. Forbrukerens lovmessige rettigheter begrenses ikke av HPs garanti. Hvis du vil ha mer informasjon, kan du klikke på følgende kobling: Juridisk garanti for forbruker (www.hp.com/go/eu-legal) eller du kan besøke nettstedet til de europeiske forbrukersentrene (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrukere har retten til å velge å kreve service under HPs garanti eller iht selgerens lovpålagte mangelsansvar.
###### Sweden
HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och adress till det HP-företag som ansvarar för HP:s begränsade garanti i ditt land är som följer:
Sverige: HP PPS Sverige AB, SE-169 73 Stockholm
Fördelarna som ingår i HP:s begränsade garanti gäller utöver de lagstadgade rättigheterna till tre års garanti från säljaren angående varans bristande överensstämmelse gentemot köpeavtalet, men olika faktorer kan påverka din rätt att utnyttja dessa rättigheter. Konsumentens lagstadgade rättigheter varken begränsas eller påverkas på något sätt av HP:s begränsade garanti. Mer information får du om du följer denna länk: Lagstadgad garanti för konsumenter (www.hp.com/go/eu-legal) eller så kan du gå till European Consumer Centers webbplats (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Konsumenter har rätt att välja om de vill ställa krav enligt HP:s begränsade garanti eller på säljaren enligt den lagstadgade treåriga garantin.
###### Portugal
A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes:
Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D. Sancho I, Quinta da Fonte, Porto Salvo, Lisboa, Oeiras, 2740 244 As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do contrato de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneficiar de tais direitos. Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma alguma pela Garantia Limitada HP. Para mais informações, consulte a ligação seguinte: Garantia legal do consumidor (www.hp.com/go/eu-legal) ou visite o Web site da Rede dos Centros Europeus do Consumidor (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Os consumidores têm o direito de escolher se pretendem reclamar assistência ao abrigo da Garantia Limitada HP ou contra o vendedor ao abrigo de uma garantia jurídica de dois anos.
###### Greece and Cyprus
Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP. Η επωνυμία και η διεύθυνση του νομικού προσώπου ΗΡ που παρέχει την Περιορισμένη εγγύηση ΗΡ στη χώρα σας είναι η εξής:
Ελλάδα /Κύπρoς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki Ελλάδα /Κύπρoς: HP Συστήματα Εκτύπωσης και Προσωπικών Υπολογιστών Ελλάς Εταιρεία Περιορισμένης Ευθύνης, Tzavella 1-3, 15232 Chalandri, Attiki Τα προνόμια της Περιορισμένης εγγύησης HP ισχύουν επιπλέον των νόμιμων δικαιωμάτων για διετή εγγύηση έναντι του Πωλητή για τη μη συμμόρφωση των προϊόντων με τις συνομολογημένες συμβατικά ιδιότητες, ωστόσο η άσκηση των δικαιωμάτων σας αυτών μπορεί να εξαρτάται από διάφορους παράγοντες. Τα νόμιμα δικαιώματα των καταναλωτών δεν περιορίζονται ούτε επηρεάζονται καθ’ οιονδήποτε τρόπο από την Περιορισμένη εγγύηση HP. Για περισσότερες πληροφορίες, συμβουλευτείτε την ακόλουθη τοποθεσία web: Νόμιμη εγγύηση καταναλωτή (www.hp.com/go/eu-legal) ή μπορείτε να επισκεφτείτε την τοποθεσία web των Ευρωπαϊκών Κέντρων Καταναλωτή (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Οι καταναλωτές έχουν το δικαίωμα να επιλέξουν αν θα αξιώσουν την υπηρεσία στα πλαίσια της Περιορισμένης εγγύησης ΗΡ ή από τον πωλητή στα πλαίσια της νόμιμης εγγύησης δύο ετών.
###### Hungary
A HP korlátozott jótállás egy olyan kereskedelmi jótállás, amelyet a HP a saját elhatározásából biztosít. Az egyes országokban a HP mint gyártó által vállalt korlátozott jótállást biztosító HP vállalatok neve és címe:
Magyarország: HP Inc Magyarország Kft., H-1117 Budapest, Alíz utca 1.
A HP korlátozott jótállásban biztosított jogok azokon a jogokon felül illetik meg Önt, amelyek a termékeknek az adásvételi szerződés szerinti minőségére vonatkozó kétéves, jogszabályban foglalt eladói szavatosságból, továbbá ha az Ön által vásárolt termékre alkalmazandó, a jogszabályban foglalt kötelező eladói jótállásból erednek, azonban számos körülmény hatással lehet arra, hogy ezek a jogok Önt megilletike. További információért kérjük, keresse fel a következő webhelyet: Jogi Tájékoztató Fogyasztóknak (www.hp.com/go/eu-legal) vagy látogassa meg az Európai Fogyasztói Központok webhelyét (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott
jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik.
###### Czech Republic
Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující:
Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4
Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropského spotřebitelského centra (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Spotřebitelé mají právo se rozhodnout, zda chtějí službu reklamovat v rámci omezené záruky HP nebo v rámci zákonem stanovené dvouleté záruky u prodejce.
###### Slovakia
Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine:
Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava
Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy. Možnosť uplatnenia takých prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý je spotrebiteľom. Ďalšie informácie nájdete na nasledujúcom prepojení: Zákonná záruka spotrebiteľa (www.hp.com/go/eu-legal), prípadne môžete navštíviť webovú lokalitu európskych zákazníckych stredísk (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Spotrebitelia majú právo zvoliť si, či chcú uplatniť servis v rámci Obmedzenej záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu.
###### Poland
Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres podmiotu HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce:
Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego, pod numerem KRS 0000546115, NIP 5213690563, REGON 360916326, GIOŚ E0020757WZBW, kapitał zakładowy 480.000 PLN.
Świadczenia wynikające z Ograniczonej gwarancji HP stanowią dodatek do praw przysługujących nabywcy w związku z dwuletnią odpowiedzialnością sprzedawcy z tytułu niezgodności towaru z umową (rękojmia). Niemniej, na możliwość korzystania z tych praw mają wpływ różne czynniki. Ograniczona gwarancja HP w żaden sposób nie ogranicza praw konsumenta ani na nie nie wpływa. Więcej informacji można znaleźć pod następującym łączem: Gwarancja prawna konsumenta (www.hp.com/go/eu-legal), można także odwiedzić stronę internetową Europejskiego Centrum Konsumenckiego (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Konsumenci mają prawo wyboru co do możliwosci skorzystania albo z usług gwarancyjnych przysługujących w ramach Ograniczonej gwarancji HP albo z uprawnień wynikających z dwuletniej rękojmi w stosunku do sprzedawcy.
###### Bulgaria
Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва:
HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул. Околовръстен Път No 258, Бизнес Център Камбаните
Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки това, различни фактори могат да окажат влияние върху условията за получаване на тези права. Законовите права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената гаранция на HP. За допълнителна информация, моля вижте Правната гаранция на потребителя (www.hp.com/go/eu-legal) или посетете уебсайта на Европейския потребителски център (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Потребителите имат правото да избират дали да претендират за извършване на услуга в рамките на Ограничената гаранция на HP или да потърсят такава от търговеца в рамките на двугодишната правна гаранция.
###### Romania
Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele:
Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str., Building F, Ground Floor and Floor 8, 2nd District, Bucureşti Beneficiile Garanției limitate HP se aplică suplimentar faţă de orice drepturi privind garanţia de doi ani oferită de vânzător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diverşi factori pot avea impact asupra eligibilităţii dvs. de a beneficia de aceste drepturi. Drepturile legale ale consumatorului nu sunt limitate sau afectate în vreun fel de Garanția limitată HP. Pentru informaţii suplimentare consultaţi următorul link: garanția acordată consumatorului prin lege (www.hp.com/go/eu-legal) sau puteți accesa site-ul Centrul European al Consumatorilor (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Consumatorii au dreptul să aleagă dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi ani.
###### Belgium and the Netherlands
De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres van de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is als volgt:
Nederland: HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan conformiteit van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren een impact hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de consument worden op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg voor meer informatie de volgende webpagina: Wettelijke garantie van de consument (www.hp.com/go/eulegal) of u kan de website van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumenten hebben
het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie.
###### Finland
HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat:
Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo
HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä.
###### Slovenia
Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:
Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino pravno jamstvo (www.hp.com/go/eu-legal); ali pa obiščite spletno mesto evropskih središč za potrošnike (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošniki imajo pravico izbrati, ali bodo uveljavljali pravice do storitev v skladu z omejeno garancijo HP ali proti prodajalcu v skladu z dvoletno zakonsko garancijo.
###### Croatia
HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog za HP ograničeno jamstvo u vašoj državi:
Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000 Zagreb Pogodnosti HP ograničenog jamstva vrijede zajedno uz sva zakonska prava na dvogodišnje jamstvo kod bilo kojeg prodavača s obzirom na nepodudaranje robe s ugovorom o kupnji. Međutim, razni faktori mogu utjecati na vašu mogućnost ostvarivanja tih prava. HP ograničeno jamstvo ni na koji način ne utječe niti ne ograničava zakonska prava potrošača. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošače (www.hp.com/go/eu-legal) ili možete posjetiti web-mjesto Europskih potrošačkih centara (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošači imaju pravo odabrati žele li ostvariti svoja potraživanja u sklopu HP ograničenog jamstva ili pravnog jamstva prodavača u trajanju ispod dvije godine.
###### Latvia
HP ierobežotā garantija ir komercgarantija, kuru brīvprātīgi nodrošina HP. HP uzņēmums, kas sniedz HP ierobežotās garantijas servisa nodrošinājumu jūsu valstī:
Latvija: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz pārdevēja un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam, tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju.
###### Lithuania
HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių, teikiančių HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai:
Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja įstatymais nustatytų vartotojo teisių. Daugiau informacijos rasite paspaudę šią nuorodą: Teisinė vartotojo garantija (www.hp.com/go/eu-legal) arba apsilankę Europos vartotojų centro internetinėje svetainėje (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją.
###### Estonia
HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest vastutab HP üksus aadressil:
Eesti: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui toode ei vasta müügilepingu tingimustele. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet leiate järgmiselt lingilt: tarbija õiguslik garantii (www.hp.com/go/eu-legal) või võite külastada Euroopa tarbijakeskuste veebisaiti (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid.
###### Russia
######### Срок службы принтера для России
Срок службы данного принтера HP составляет пять лет в нормальных условиях эксплуатации. Срок службы отсчитывается с момента ввода принтера в эксплуатацию. В конце срока службы HP рекомендует посетить веб-сайт нашей службы поддержки по адресу http://www.hp.com/support и/или связаться с авторизованным поставщиком услуг HP для получения рекомендаций в отношении дальнейшего безопасного использования принтера.
##### HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.
| | |---|
ENWW HP policy on non-HP supplies 237
##### HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
##### Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: the date when the toner cartridge was first installed, the date when the toner cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well.
Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.
ENWW Data stored on the toner cartridge 239
##### End User License Agreement
READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term "Software Product" means computer software and may include associated media, printed materials and "online" or electronic documentation.
An amendment or addendum to this EULA may accompany the HP Product. RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement.
IN AUSTRALIA AND NEW ZEALAND, THE SOFTWARE COMES WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER AUSTRALIAN AND NEW ZEALAND CONSUMER LAWS. AUSTRALIAN CONSUMERS ARE ENTITLED TO A REPLACEMENT OR A REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. AUSTRALIAN CONSUMERS ARE ALSO ENTITLED TO HAVE THE SOFTWARE REPAIRED OR REPLACED IF IT FAILS TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE. NEW ZEALAND CONSUMERS WHO ARE PURCHASING GOODS FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR CONSUMPTION AND NOT FOR THE PURPOSE OF A BUSINESS (“NEW ZEALAND CONSUMERS”) ARE ENTITLED TO REPAIR, REPLACEMENT OR REFUND FOR A FAILURE AND COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.
© Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. All other product names mentioned herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. To the extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2015
##### Customer self-repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
##### Customer support
Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready.
Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.
Get 24-hour Internet support, and download software utilities and drivers
www.hp.com/support/ljm1130series or www.hp.com/support/ ljm1210series
Order additional HP service or maintenance agreements www.hp.com/go/carepack Register your product www.register.hp.com
ENWW Customer support 245
C Specifications
##### Physical specifications
Table C-1 Physical specifications1 Specification M1130 Series M1210 Series Product weight 7.0 kg (15.4 lb) 8.3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 mm (10.4 in) 265 mm (10.4 in) Product width 415 mm (16.3 in) 435 mm (17.1 in)
1 Values are based on preliminary data. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series.
##### Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/go/ljm1130series_regulatory or www.hp.com/go/ljm1210series_regulatory for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.
##### Environmental specifications
########### Table C-2 Environmental specifications
Operating1 Storage1 Temperature 15° to 32.5°C (59° to 90.5°F) 0° to 35°C (32° to 95°F) Relative Humidity 10% to 80% 10% to 80%
1 Values are based on preliminary data. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series.
########## 248 Appendix C Specifications ENWW
D Environmental product stewardship program
##### Protecting the environment
HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
##### Ozone production
The airborne emissions of ozone for this product has been measured according to a generally recognized method* and when these emissions data are applied to a “generic office model exposure scenario”**, HP is able to determine there is no appreciable amount of ozone generated during printing that exceeds any current indoor air quality standards or guidelines.
##### Power consumption
Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves money without affecting the high performance of this product. HP printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar
##### Toner consumption
EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge.
##### Paper use
This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
##### Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
##### HP LaserJet print supplies
Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.1
All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products. No Original HP cartridges returned through HP Planet Partners are ever sent to a landfill, and HP never refills or resells Original HP cartridges.
To participate in HP Planet Partners return and recycling program, visit www.hp.com/recycle. Select your country/region for information on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package.
1 Program availability varies. For more information, visit www.hp.com/recycle.
##### Paper
This product is capable of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002.
Material restrictions This HP product does not contain added mercury. If this HP product contains a battery, it may require special handling at end-of-life.
|HP LaserJet Professional M1130/M1210 MFP Series|HP LaserJet Professional M1130/M1210 MFP Series| |---|---| |Type|Carbon monofluoride lithium| |Weight|0.8 g| |Location|On formatter board| |User-removable|No|
ENWW Paper use 251
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.
##### Disposal of waste equipment by users (EU and India)
This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle.
##### Electronic hardware recycling
HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle.
##### Brazil hardware recycling information
Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.
Após o uso, as pilhas e/ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada pela HP.
Para maiores informações, inclusive sobre os pontos de recebimento, acesse: www.hp.com.br/reciclar
##### Chemical substances
HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
##### Product Power Data per European Union Commission Regulation 1275/2008
For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/ environment/productdata/itecodesktop-pc.html.
##### Restriction on Hazardous Substances statement (India)
##### Restriction on Hazardous Substances statement (Turkey)
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
##### Restriction on Hazardous Substances statement (Ukraine)
Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057
ENWW Product Power Data per European Union Commission Regulation 1275/2008 253
##### Substances Table (China)
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SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内,请在独立的隔离区域使用。 如需长时间使用本产品或打印大量文件,请确保在通风良好的房间内使用。 如您需要确认本产品处于零能耗状态,请按下电源关闭按钮,并将插头从电源插座断开。 您可以使用再生纸,以减少资源耗费。
##### The regulation of the implementation on China energy label for printer, fax, and copier
##### Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds.
##### EPEAT
Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/ pdf/epeat_printers.pdf.
##### For more information
To obtain information about these environmental topics:
ENWW The regulation of the implementation on China energy label for printer, fax, and copier 255
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E Regulatory information
ENWW 257
Boise, Idaho 83714-1021, USA
declares, that the product Product Name: HP LaserJet Pro M1132 MFP Series
HP LaserJet Pro M1136 MFP Series HP LaserJet Pro M1132s MFP HP LaserJet Pro M1139 MFP
SAFETY: IEC 60950-1:2005+A1:2009 / EN60950-1: 2006 +A11:2009+A1:2010+A12:2011 IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 GB4943.1-2011
ENERGY USE: Regulation (EC) No. 1275/2008
IEC 62301:2011 EN 50564:2011
RoHS: EN 50581:2012 Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC, the Ecodesign Directive 2009/125/EC, and the RoHS Directive 2011/65/EU; and carries the CE-Marking accordingly.
Shanghai, China November 1, 2015
Local contact for regulatory topic only: European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany www.hp.eu/certificates
USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501
Boise, Idaho 83714-1021, USA
declares, that the product Product Name: HP LaserJet Pro M1212nf MFP Series
HP LaserJet Pro M1213nf MFP Series HP LaserJet Pro M1219nf MFP
Toner Cartridges: CE285A & CC388A conforms to the following Product Specifications: EMC: CISPR22:2008 / EN55022:2010- Class B1)
SAFETY: IEC 60950-1:2005+A1:2009 / EN60950-1: 2006 +A11:2009+A1:2010+A12:2011 IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 GB4943.1-2011
TELECOM:3) ES 203 021; FCC Title 47 CFR, Part 68 ENERGY USE: Regulation (EC) No. 1275/2008
IEC 62301:2011 EN 50564:2011
RoHS: EN 50581:2012 Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC, the R&TTE Directive 1999/5/EC, the Ecodesign Directive 2009/125/EC, and the RoHS Directive 2011/65/EU; and carries the CE-Marking accordingly.
Shanghai, China November 1, 2015
Local contact for regulatory topic only: European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany www.hp.eu/certificates
USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501
Manufacturer's Name: HP Inc. DoC#: BOISB-0901-02-rel.8.0 Manufacturer's Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares, that the product Product Name: HP LaserJet Pro M1214nfh MFP Series
HP LaserJet Pro M1216nfh MFP Series
Toner Cartridges: CE285A & CC388A conforms to the following Product Specifications: EMC: CISPR22:2008 / EN55022:2010- Class B1)
EN 61000-3-2:2006 +A1:2009 +A2:2009 EN 61000-3-3:2008 EN 55024:2010 FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4 GB9254-2008, GB17625.1-2003
SAFETY: IEC 60950-1:2005+A1:2009 / EN60950-1: 2006 +A11:2009+A1:2010+A12:2011 IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 GB4943.1-2011
TELECOM:3) ES 203 021; ES201 038 ENERGY USE: Regulation (EC) No. 1275/2008
IEC 62301:2011 EN 50564:2011
RoHS: EN 50581:2012 Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC, the R&TTE Directive 1999/5/EC, the Ecodesign Directive 2009/125/EC, and the RoHS directive 2011/65/EU and carries the CE-Marking accordingly.
regulatory requirements for the countries/regions this product will be sold.
Shanghai, China November 1, 2015
Local contact for regulatory topic only: European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany www.hp.eu/certificates
USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501
##### Regulatory statements
###### FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
| | |---|
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
###### Canada - Industry Canada ICES-003 Compliance Statement
CAN ICES-3(B)/NMB-3(B)
EMC statement (Korea)
| | | |---|---|
Power cord instructions
Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.
Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
###### Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely
confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti. VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
######### VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
######### HUOLTO
HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216 - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
######### VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
######### VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
ENWW Regulatory statements 265
###### GS statement (Germany)
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.
Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte Sonneneinstrahlung) kann es zu Reflexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit der dargestellten Zeichen kommen.
###### Eurasian Conformity (Belarus, Kazakhstan, Russia)
##### Additional statements for telecom (fax) products
###### EU Statement for Telecom Operation
This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions.
It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking.
For more details see Declaration of Conformity issued by the manufacturer in another section of this manual. However due to differences between individual national PSTNs the product may not guarantee unconditional assurance of successful operation on every PSTN termination point. Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or HP help desk in the country/region of operation. Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator.
###### New Zealand Telecom Statements
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service. This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand.
###### Additional FCC statement for telecom products (US)
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The REN is used to determine the quantity of devices, which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
This equipment uses the following USOC jacks: RJ11C. An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.
The customer can do the following repairs: Replace any original equipment that came with the device. This includes the toner cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
###### Telephone Consumer Protection Act (US)
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or such business, or other entity, or individual. (The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges).
###### Industry Canada CS-03 requirements
Notice: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution can be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is 0.0.
This product meets the applicable Industry Canada technical specifications. / Le présent matériel est conforme aux specifications techniques applicables d’Industrie Canada.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0). / L’indice d’équivalence de la
sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas cinq.
The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A.
###### Vietnam Telecom wired/wireless marking for ICTQC Type approved products
| | | |---|---|
##### Additional statements for wireless products
FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 in) during normal operation.
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CAUTION: Based on Section 15.21 of the FCC rules, changes of modifications to the operation of this product without the express approval by HP may invalidate its authorized use.
###### Australia statement
This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.
###### Brazil ANATEL statement
Este equipamento opera em caráter secundário, isto é, não tem direito à proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
###### Canadian statements
For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.
Pour l´usage d´intérieur. Le présent appareil numérique n´émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-210 d´Industrie Canada.
###### Products with 5 GHz Operation Industry of Canada
CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to cochannel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device.
###### Exposure to Radio Frequency Radiation (Canada)
WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation.
To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).
###### European Union regulatory notice
The telecommunications functionality of this product may be used in the following EU and EFTA countries/ regions:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
###### Notice for use in Russia
Существуют определенные ограничения по использованию беспроводных сетей (стандарта 802.11 b/ g) с рабочей частотой 2,4 ГГц: Данное оборудование может использоваться внутри помещений с использованием диапазона частот 2400-2483,5 МГц (каналы 1-13). При использовании внутри помещений максимальная эффективная изотропно–излучаемая мощность (ЭИИМ) должна составлять не более 100мВт.
Mexico statement Aviso para los usuarios de México “La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada." Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.
ENWW Additional statements for wireless products 271
###### Taiwan statement
| | | |---|---|
| | | | | |
###### Korean statement
###### Vietnam Telecom wired/wireless marking for ICTQC Type approved products
| | | |---|---|
Index
######### Symbols/Numerics 2-sided printing
Windows 68
ordering 223, 224 part numbers 224
acoustic specifications 248 ad hoc groups, sending faxes to
124 address, printer
Macintosh, troubleshooting 220 AirPrint 73 answer mode, setting 115 answering machines, connecting
105
fax settings 116 anticounterfeit supplies 162, 238 autoreduction settings, fax 117
troubleshooting 210 bands and streaks,
troubleshooting 210 batteries included 251 bin, output
capacity 4 jams, clearing 201 locating 6
black and white scanning 97 blank pages
troubleshooting 217 blank scans, troubleshooting 214 blocking faxes 115 booklets
printing (Windows) 70
busy signals, redialing options 112
C cables
USB, troubleshooting 217 caller-ID boxes, connecting 104 calling cards 124 canceling
copy jobs 82 faxes 121 print job 56 scan jobs 95
capacity document feeder 4 output bin 4
cartridge-door release, locating 6 cartridges
non-HP 162, 237 part numbers 224 recycling 162, 251 replacing 165 status, viewing 153 storage 162 warranty 236
cautions iii change
pickup roller 168 print cartridge 165 separation pad 172
characters, troubleshooting 211 checklist
fax troubleshooting 132 general troubleshooting 190
cleaning exterior 186 glass 87, 98, 186 paper path 181 pickup roller 174
product 174 separation pad 178
clearing jams
locations 199 collating copies 85 color, scanning settings 96, 97 comparison, product models 2 configuration page
printing 150 connecting to the network 38 connectivity
solving problems 217 contrast settings copy 88 fax 113
control panel buttons and lights 11, 12 menus 14 message types 195 messages, troubleshooting 195 settings 24, 28 status-light patterns 192
conventions, document iii copying
canceling 82 collation 85 contrast, adjusting 88 double-sided 90 enlarging 82 light/dark settings 88 multiple copies 80 one-touch 80 quality, adjusting 85 quality, troubleshooting 213 reducing 82 setup menu 15
counterfeit supplies 162, 238 cover pages
printing (Mac) 30
creases, troubleshooting 212 crooked pages 208, 212 curled media 211 custom-size copies 82 custom-size paper settings
Mac 30 Windows 61
customer support online 245
D dark copying 213 darkness, contrast settings
copy 88 fax 113
defaults, restoring 191 defects, repeating 215 delaying fax sending 128 deleting faxes from memory 121 demo page, printing 151 dial-tone detection settings 111 dialing
fax 16 from a telephone 128 manually 124 pauses, inserting 111 prefixes, inserting 111 redial manually 125 redialing automatically,
settings 112 tone or pulse settings 112 troubleshooting 142
disposal, end-of-life 251 distinctive-ring settings 117 document conventions iii document feeder
capacity 4, 51 loading 50 locating 6 page sizes supported 141
dots per inch (dpi) fax 113 specifications 4
dots, troubleshooting 209 double-sided printing 31
Macintosh 31 paper loading orientation 51 See also duplex printing
dpi (dots per inch) fax 113
faxing 16 scanning 96 specifications 4
drivers changing paper types and sizes
44 changing settings (Mac) 29 changing settings (Windows) 25 choosing (Windows) 216 Macintosh, troubleshooting 219 presets (Mac) 30 quick sets (Windows) 59 settings 24, 28 settings (Mac) 30 settings (Windows) 57 supported 24
DSL
faxing 122 duplex printing 31 Macintosh 31 paper loading orientation 51 Windows 68 See also double-sided printing
E e-mail, scanning to Mac 34, 94 resolution settings 97
EconoMode setting 160 electrical specifications 248 electronic faxes
receiving 131 sending 126
electronic hardware recycling 252 embedded Web server
Configuration page 157 Information tab 157 Networking tab 158 product status 157 Settings tab 158 shop for supplies 158 supplies status 157 support 158 using 157
end-of-life disposal 251 enlarging documents
copying 82 envelopes
loading orientation 51 environment specifications 248
environmental features 3 environmental stewardship
program 249
ePrint 71 AirPrint 73 HP Cloud Print 71 HP Direct Print 73
error messages
control panel 195 error messages, fax 132 error report, fax
printing 139 error-correction setting, fax 140 Eurasian conformity 266 EWS. See embedded Web server extension phones
receiving faxes from 105 sending faxes from 128
F factory-set defaults, restoring 191 faded print 209 fax
ad hoc groups 124 answer mode 17, 115 autoreduction 117 blocking 115 canceling 121 contrast setting 113 delaying sending 128 deleting from memory 121 detect-dial-tone settings 111 dial prefixes 111 dialing, tone or pulse 112 error messages 133 error report, printing 139 error-correction 140 extension phone receiving 105 factory-set defaults, restoring
191 forwarding 114 manual dialing 124 pauses, inserting 111 polling 120 printing 130 printing private faxes 130 private receive 119 receive log 155 receiving from software 131
receiving when you hear fax
tones 130 redial manually 125 redial settings 112 reports 15 reports, printing all 138 reprinting from memory 130 resolution 113 ring patterns 117 ring type 18 rings-to-answer 116 security, private receive 119 send log 155 sending from a telephone 128 sending from software 126 silence-detect mode 118 stamp-received 119 troubleshooting receiving 144 troubleshooting sending 141 using DSL, PBX, or ISDN 122 using VoIP 122 V.34 setting 141 volume settings 118
fax date, setup use control panel 106 use HP Fax Setup Wizard 108
fax header, setup use control panel 106 use HP Fax Setup Wizard 108
fax ports, locating 9 fax reports, printing 15 Fax tab
HP Toolbox 153
fax time, setup use control panel 106 use HP Fax Setup Wizard 108
fax troubleshooting checklist 132
faxing from a computer (Mac) 33, 126 from a computer (Windows) 126
features
product 4 feeding problems, solving 208 file, scanning to
Mac 34, 94 Finnish laser safety statement 265 first page
use different paper 30 Fit to Page setting, fax 117
forms
printing (Windows) 61 forwarding faxes 114 fraud hotline 162 fraud Web site 238
210 grayscale printing, Windows 58 grayscale scanning 97
printing options (Windows) 57 HP Cloud Print 71 HP Customer Care 245 HP Direct Print 73 HP Embedded Web Server 26 HP fraud hotline 162 HP fraud Web site 238 HP LaserJet Scan (Windows) 94 HP Toolbox
about 152 Fax tab 153 Status tab 153
humidity specifications 248
copying 81
image quality copy, troubleshooting 213 scans, troubleshooting 214
Information tab (embedded Web server) 157
input tray 31 capacity 51 loading 47 locating 6
interface ports locating 8, 9 types included 4
international dialing 124 IP address
Macintosh, troubleshooting 220 manual configuration 39
ISDN faxing 122
common causes of 198 document feeder, clearing 200 locations 199 output-bin, clearing 201 tray, clearing 203
printing (Windows) 63 landscape orientation
changing (Windows) 76 laser safety statements 264, 265 LaserJet Scan (Windows) 94 letterhead
printing (Windows) 61 license, software 240 light copying 213 light patterns
control panel 192 light print, troubleshooting 209 lightness
copy contrast 88 faded print, troubleshooting
209 fax contrast 113
lines, troubleshooting 210 copies 213 printed pages 210 scans 214
link speed settings 39 loading media
document feeder 50 input tray 47
lock
product 159
logs, fax error 139 printing all 138
loose toner, troubleshooting 210
changing paper types and sizes
44 driver settings 29, 30 faxing 33
faxing from 126 problems, troubleshooting 219 removing software 28 resize documents 30 scanning from TWAIN-compliant
software 95 scanning page-by-page 34, 94 scanning to e-mail 34, 94 scanning to file 34, 94
Mac driver settings custom-size paper 30
Macintosh drivers, troubleshooting 219 supported operating systems
28
USB card, troubleshooting 221 managing network 39 manual dialing 124 manual redial 125 material restrictions 251 Material Safety Data Sheet (MSDS)
255
media curled, troubleshooting 211 custom-size, Mac settings 30 default size for tray 52 document feeder, sizes
supported 141 fax autoreduction settings 117 first page 30 pages per sheet 31 supported sizes 45 wrinkled 212
memory deleting faxes 121 reprinting faxes 130 specifications 4
memory chip, toner cartridge description 239
menu Copy setup 15 Fax functions 14 Fax Job status 14 Fax setup 16 Phone Book 14 Reports 15 Service 20 System setup 19
menu map printing 151
mercury-free product 251 messages
control panel 195 Microsoft Word, faxing from 127 model
comparison 2 number, locating 10
modems, connecting 104 multiple pages per sheet 31 printing (Windows) 74
selecting (Windows) 74
network IP address configuration 39 link speed settings 39 operating systems supported
36 password, changing 39 password, setting 39 settings, changing 39 settings, viewing 39
network connections 38 network port
locating 9 Networking tab (embedded Web
server) 158 non-HP supplies 162, 237 notes iii number of copies, changing 80 number of print copies
changing (Windows) 58
57
operating environment specifications 248
operating systems supported 24,
28 operating systems, networks 36 ordering
part numbers for 224 supplies and accessories 224
ordering supplies Web sites 223
orientation
changing (Windows) 76 paper, while loading 51
output bin capacity 4, 51 locating 6
output quality copy, troubleshooting 213 scans, troubleshooting 214
outside lines dial prefixes 111 pauses, inserting 111
P page orientation
changing (Windows) 76 page sizes
scaling documents to fit (Windows) 66 page-by-page scanning (Mac) 34,
94 pages blank 217 not printing 217 printing slowly 217 skewed 212 pages per minute 4 pages per sheet 31
selecting (Windows) 74 pages, skewed 208 paper
curled, troubleshooting 211 custom-size, Mac settings 30 document feeder, sizes
supported 141 fax autoreduction settings 117 first page 30 loading orientation 51 pages per sheet 31 printing on preprinted letterhead
or forms (Windows) 61 supported sizes 45 supported types 46 wrinkled 212
paper handling
problem-solving 208 paper input trays
feeding problems, solving 208 paper jams. See jams paper path, cleaning 181
paper size changing 44 changing (Windows) 61 custom (Windows) 61
paper type
changing (Windows) 61 paper types
changing 44 paper, covers
printing (Windows) 64 paper, ordering 224 paper, special
printing (Windows) 63 part numbers
print cartridges 224 pauses, inserting 111 PBX
faxing 122
phone book, fax deleting all entries 110 HP Toolbox 153 importing 109
phones
receiving faxes from 105, 130 phones, connecting extra 105 phones, downstream
sending faxes from 128 physical specifications 248 pickup roller
change 168 clean 174
pixels per inch (ppi), scanning
resolution 96 polling faxes 120 portrait orientation
changing (Windows) 76
ports locating 8, 9 troubleshooting Macintosh 221 types included 4
power consumption 248 problem-solving 190 ppi (pixels per inch), scanning
resolution 96 prefixes, dial 111 preprinted paper
printing (Windows) 61 presets (Mac) 30
print cartridges door release, locating 6 non-HP 162 part numbers 224 recycling 162 redistributing toner 163 status, viewing 153 storage 162
print density 216 print job
canceling 56 print media
supported 45 print-cartridges
replacing 165 printer drivers
supported 24
printer drivers (Mac) changing settings 29 settings 30
printer drivers (Windows) changing settings 25 choosing 216 settings 57
printing configuration page 150 demo page 151 Macintosh 30 menu map 151 settings (Mac) 30 settings (Windows) 57 supplies status page 150 troubleshooting 217
priority, settings 24, 28 private receive 119 problem-solving 190 clear jams 198 connectivity 217 control-panel messages 195 image quality 209 Mac issues 219 paper handling 208 performance 217 status-light patterns 192 Windows issues 219 See also solving
product cleaning 174 model comparison 2 serial number, locating 10
product registration 156 protocol settings, fax 141 pulse-dialing 112
copy settings 85 copy, troubleshooting 213 print settings (Macintosh) 30 scans, troubleshooting 214
quick sets 59
answer mode, setting 115 autoreduction settings 117 blocking 115 error report, printing 139 from extension phone 105 from software 131 log, HP Toolbox 155 polling 120 reprinting 130 ring patterns, settings 117 rings-to-answer settings 116 silence-detect mode 118 stamp-received setting 119 troubleshooting 144 when you hear fax tones 130
recycling 3, 251
electronic hardware 252 recycling supplies 162 redial
manually 125 redialing
automatically, settings 112 redistributing toner 163 reducing documents copying 82 registration, product 156 removing Mac software 28 repeating defects, troubleshooting
215 repetitive defects, troubleshooting
212 reports configuration page 16, 150 demo page 15, 151 fax 15
menu map 16, 151 supplies status page 16, 150
reports, fax error 139 printing all 138
reprinting faxes 130 resize documents
Mac 30 Windows 66
resizing documents copying 82
resolution changing (Windows) 61 fax 113 scanning 96 specifications 4
restoring factory-set defaults 191 ring patterns 117 ring tones
distinctive 117 rings-to-answer setting 116 ruler, repetitive defect 215
S safety statements 264, 265 scale documents
Mac 30 Windows 66
scaling documents copying 82 scanner
glass cleaning 87, 98, 186
scanning black and white 97 blank pages, troubleshooting
214 canceling 95 color 96 file formats 96 from HP LaserJet Scan
(Windows) 94 from Mac software 34 grayscale 97 methods 94 page-by-page (Mac) 34, 94 quality, troubleshooting 214 resolution 96 to e-mail (Mac) 34, 94 to file (Mac) 34, 94
TWAIN-compliant software 95 WIA-compliant software 95
scatter, troubleshooting 212 sending faxes
ad hoc groups 124 canceling 121 delaying 128 error report, printing 139 forwarding 114 from downstream telephone
128 from software 126 log, HP Toolbox 155 manual dialing 124 troubleshooting 141
separation pad change 172 clean 178
serial number, locating 10 Service menu 20 settings
driver presets (Mac) 30 drivers 25 drivers (Mac) 29 factory-set defaults, restoring
191 priority 24, 28 Settings tab (embedded Web
server) 158 silence-detect mode 118 size specifications, product 248 size, copy
reducing or enlarging 82 sizes, media
Fit to Page setting, faxing 117 skewed pages 208, 212 slow speed, troubleshooting
faxing 143, 146 small documents
copying 81 smeared toner, troubleshooting 210
software embedded Web server 26 receiving faxes 131 scanning from TWAIN or WIA 95 sending faxes 126 settings 24, 28 software license agreement 240
supported operating systems
24, 28 uninstalling for Windows 25 uninstalling Mac 28 Windows 26 Windows components 23
solving 190 direct-connect problems 217 feeding problems 208 network problems 217 skewed pages 208 See also problem-solving
special media
guidelines 42 special paper
guidelines 42
special paper for covers
specifications electrical and acoustic 248 environment 248 physical 248 product features 4
specks, troubleshooting 209 speed
fax, troubleshooting 143, 146 print specifications 4 spots, troubleshooting 209 status
fax job 14 viewing 153
status-light patterns 192 storing
print cartridges 162 product 248
streaks, troubleshooting 210 supplies
counterfeit 162, 238 non-HP 162, 237 ordering 156, 223, 224 part numbers 224 recycling 162, 251 status, viewing 153
supplies status page printing 150 support
online 156, 245 supported media 45 System setup menu 19
T TCP/IP
operating systems supported 36 technical support
online 245 telephones
receiving faxes from 105, 130 telephones, connecting extra 105 telephones, downstream
sending faxes from 128 temperature specifications 248 text, troubleshooting 211 tips iii tone-dialing 112 toner
loose, troubleshooting 210 redistributing 163 scatter, troubleshooting 212 smeared, troubleshooting 210 specks, troubleshooting 209
toner cartridges memory chips 239 non-HP 237 recycling 251 warranty 236
transparencies
printing (Windows) 63 tray
capacity 4 jams, clearing 203
trays default media size 52 double-sided printing 31 locating 6 paper orientation 51
troubleshooting 190 blank pages 217 blank scans 214 control panel messages 195 copy quality 213 curled media 211 dialing 142 direct-connect problems 217 faded print 209 fax error-correction setting 140 faxes 132 lines, copies 213 lines, printed pages 210 lines, scans 214
loose toner 210 Mac problems 219 network problems 217 pages not printing 217 pages printing slowly 217 pages too dark 213 pages too light 213 receiving faxes 144 repeating defects 215 repetitive defects 212 scan quality 214 sending faxes 141 skewed pages 212 speed, faxing 143, 146 text 211 toner scatter 212 toner smear 210 toner specks 209 USB cables 217 wrinkles 212 See also solving; problem-solving
troubleshooting checklist 190 TWAIN-compliant software, scanning
from 95 two-sided printing Windows 68
locating 8, 9 troubleshooting 217 troubleshooting Macintosh 221 type included 4
faxing 122 volume
settings 19 volume, adjusting 118
warranty customer self repair 244 license 240 product 226 toner cartridges 236
waste disposal 252 watermarks
printing (Windows) 67 wavy paper, troubleshooting 211 Web sites
customer support 245 fraud reports 162, 238 Material Safety Data Sheet
(MSDS) 255
ordering supplies 223 white or faded stripes,
troubleshooting 213 WIA-compliant software, scanning
from 95 Windows
changing paper types and sizes
44 driver settings 25 faxing from 126 problem-solving issues 219 scanning from TWAIN or WIA
software 95 software components 23, 26 software for 152 supported operating systems
24 Word, faxing from 127 wrinkles, troubleshooting 212