What should I do to avoid paper jams when loading Tray 1?
Never add or remove paper from Tray 1 during printing. Additionally, to prevent jams in Trays 2 and 3, adjust the paper guides to the correct size indentations or markings and do not overfill the tray—keep the paper stack below the tray full indicators. (Page 14, 28, 31)
From the official HP LaserJet Pro M402 M403 Printer manual, page 14
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