HP Laserjet Pro Mfp M227fdw

LaserJet Pro MFP M148-M149 LaserJet Pro MFP M227-M229 LaserJet Ultra MFP M230-M231

User Guide










######## M148-M149 M227-M229 M230-M231

www.hp.com/support/ljM148MFP www.hp.com/support/ljM227MFP


#### HP LaserJet Pro MFP M148-M149 HP LaserJet Pro MFP M227-M229 HP LaserJet Ultra MFP M230-M231

User Guide

Copyright and License

© Copyright 2018 HP Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 3, 6/2018

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

########### 1 Printer overview ........................................................................................................................................................................................ 1Printer views .............................................................................................................................................................................. 2

Printer front view ................................................................................................................................................. 2 Printer back view .................................................................................................................................................. 3 Interface ports ...................................................................................................................................................... 4 2-line LCD control panel view (M148dw, M227d, M227sdn, M230sdn models) ....................................... 5 2-line LCD control-panel view (M148fdw, M227fdn models) ....................................................................... 6 Touchscreen control panel view (M227fdw, M230fdw models) ................................................................... 8

Home screen layout ........................................................................................................................ 9 How to use the touchscreen control panel ............................................................................... 10

Printer specifications ............................................................................................................................................................. 11 Technical specifications .................................................................................................................................... 11 Supported operating systems ......................................................................................................................... 11 Mobile printing solutions .................................................................................................................................. 13 Printer dimensions ............................................................................................................................................ 13 Power consumption, electrical specifications, and acoustic emissions .................................................... 14 Operating environmental range ...................................................................................................................... 14

Printer hardware setup and software installation ............................................................................................................ 15

########### 2 Paper trays .............................................................................................................................................................................................. 17Load the Priority input tray ................................................................................................................................................... 18

Introduction ........................................................................................................................................................ 18 Priority input tray paper orientation ............................................................................................................... 20

Load the Main input tray ....................................................................................................................................................... 21 Introduction ........................................................................................................................................................ 21 Main input tray paper orientation ................................................................................................................... 24

Load and print envelopes ..................................................................................................................................................... 25 Introduction ........................................................................................................................................................ 25 Print envelopes .................................................................................................................................................. 25 Envelope orientation ......................................................................................................................................... 26

Load and print labels ............................................................................................................................................................. 27 Introduction ........................................................................................................................................................ 27

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Manually feed labels ......................................................................................................................................... 27 Label orientation ............................................................................................................................................... 28

########### 3 Supplies, accessories, and parts .......................................................................................................................................................... 29Order supplies, accessories, and parts ............................................................................................................................... 30

Ordering .............................................................................................................................................................. 30 Supplies and accessories ................................................................................................................................. 30 Customer self-repair parts ............................................................................................................................... 30

Configure the HP toner-cartridge-protection supply settings ........................................................................................ 32 Introduction ........................................................................................................................................................ 32 Enable or disable the Cartridge Policy feature ............................................................................................. 32

Use the printer control panel to enable the Cartridge Policy feature ................................... 32 Use the printer control panel to disable the Cartridge Policy feature .................................. 32 Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 33 Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 33 Troubleshoot Cartridge Policy control panel error messages ............................................... 34

Enable or disable the Cartridge Protection feature ...................................................................................... 34 Use the printer control panel to enable the Cartridge Protection feature ........................... 34 Use the printer control panel to disable the Cartridge Protection feature .......................... 34 Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 34 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 35 Troubleshoot Cartridge Protection control panel error messages ....................................... 36

Replace the toner cartridge .................................................................................................................................................. 37 Introduction ........................................................................................................................................................ 37 Toner-cartridge information ............................................................................................................................ 37 Remove and replace the toner cartridge ....................................................................................................... 38

Replace the imaging drum .................................................................................................................................................... 42 Introduction ........................................................................................................................................................ 42 Imaging drum information ............................................................................................................................... 42 Remove and replace the imaging drum ......................................................................................................... 43

########### 4 Print .......................................................................................................................................................................................................... 47Print tasks (Windows) ............................................................................................................................................................ 48

How to print (Windows) .................................................................................................................................... 48 Automatically print on both sides (Windows) ............................................................................................... 48 Manually print on both sides (Windows) ........................................................................................................ 49 Print multiple pages per sheet (Windows) .................................................................................................... 49 Select the paper type (Windows) .................................................................................................................... 50 Additional print tasks ........................................................................................................................................ 51

Print tasks (OS X) .................................................................................................................................................................... 52 How to print (OS X) ............................................................................................................................................ 52

Automatically print on both sides (OS X) ....................................................................................................... 52 Manually print on both sides (OS X) ................................................................................................................ 52 Print multiple pages per sheet (OS X) ............................................................................................................ 53 Select the paper type (OS X) ............................................................................................................................ 53 Additional print tasks ........................................................................................................................................ 54

Mobile printing ........................................................................................................................................................................ 55 Introduction ........................................................................................................................................................ 55 Wi-Fi Direct (wireless models only) ................................................................................................................ 55

Enable or disable Wi-Fi Direct ..................................................................................................... 57 Change the printer Wi-Fi Direct name ....................................................................................... 57

HP ePrint via email ............................................................................................................................................ 58 HP ePrint software ............................................................................................................................................ 59 AirPrint ................................................................................................................................................................. 60 Android embedded printing ............................................................................................................................. 61

Use walk-up USB printing (touchscreen models only) ..................................................................................................... 62 Introduction ........................................................................................................................................................ 62 Step one: Access USB files on the printer ...................................................................................................... 62 Step two: Print USB documents ...................................................................................................................... 62

Option one: Print documents ...................................................................................................... 62 Option two: Print photos .............................................................................................................. 63

Copy on both sides manually ........................................................................................................................... 68 Additional copy tasks ............................................................................................................................................................. 70

Introduction ........................................................................................................................................................ 74 Before you begin ................................................................................................................................................ 74 Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 74 Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............. 76

Step one: Access the HP Embedded Web Server (EWS) ......................................................... 76 Step two: Configure the Scan to E-mail feature ....................................................................... 76 Step three: Add contacts to the E-mail Address Book ............................................................ 78 Step four: Configure the default E-mail Options ...................................................................... 78

Set up the Scan to E-mail feature on a Mac .................................................................................................. 79 Step one: Access the HP Embedded Web Server (EWS) ......................................................... 79

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Method one: Use a web browser to open the HP Embedded Web Server (EWS) .......................................................................................................................... 79 Method two: Use the HP Utility to open the HP Embedded Web Server (EWS) .......................................................................................................................... 79 Step two: Configure the Scan to E-mail feature ....................................................................... 79 Step three: Add contacts to the E-mail Address Book ............................................................ 81 Step four: Configure the default E-mail Options ...................................................................... 81

Set up the Scan to Network Folder feature (touchscreen models only) ....................................................................... 82 Introduction ........................................................................................................................................................ 82 Before you begin ................................................................................................................................................ 82 Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 82 Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) ........................................................................................................................................................... 84 Step one: Access the HP Embedded Web Server (EWS) ......................................................... 84 Step two: Configure the Scan to Network Folder feature ....................................................... 84

Set up the Scan to Network Folder feature on a Mac .................................................................................. 85

Step one: Access the HP Embedded Web Server (EWS) ......................................................... 86 Method one: Use a web browser to open the HP Embedded Web Server (EWS) .......................................................................................................................... 86 Method two: Use the HP Utility to open the HP Embedded Web Server (EWS) .......................................................................................................................... 86

Step two: Configure the Scan to Network Folder feature ....................................................... 86 Scan to a USB flash drive (touchscreen models only) ...................................................................................................... 88 Scan to email (touchscreen models only) .......................................................................................................................... 89 Scan to a network folder (touchscreen models only) ...................................................................................................... 90 Additional scan tasks ............................................................................................................................................................. 91

Before starting ................................................................................................................................................... 94

Send a fax ............................................................................................................................................................................. 101

Fax from the flatbed scanner ........................................................................................................................ 101 Fax from the document feeder ..................................................................................................................... 102 Use speed dials and group-dial entries ....................................................................................................... 102 Send a fax from the software ....................................................................................................................... 103 Send a fax from a third-party software program, such as Microsoft Word ........................................... 103

Additional fax tasks ............................................................................................................................................................. 104

Open HP Utility ................................................................................................................................................ 112 HP Utility features ........................................................................................................................................... 112

Configure IP network settings ........................................................................................................................................... 114 Introduction ...................................................................................................................................................... 114 Printer sharing disclaimer .............................................................................................................................. 114 View or change network settings ................................................................................................................. 114 Rename the printer on a network ................................................................................................................ 115 Manually configure IPv4 TCP/IP parameters from the control panel ..................................................... 116 Link speed and duplex settings .................................................................................................................... 117

Printer security features ..................................................................................................................................................... 119 Introduction ...................................................................................................................................................... 119 Assign or change the system password using the Embedded Web Server .......................................... 119 Lock the formatter .......................................................................................................................................... 120

Configure the Quiet Print Mode settings .......................................................................................................................... 121 Introduction ...................................................................................................................................................... 121 Method one: Configure the Quiet Print Mode settings from the printer control panel ........................ 121 Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) ......... 122

Energy-conservation settings ........................................................................................................................................... 123 Introduction ...................................................................................................................................................... 123 Print with EconoMode .................................................................................................................................... 123 Set the Sleep/Auto Off After Inactivity setting ............................................................................................ 123 Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power . 124 Set the Delay Shut Down setting .................................................................................................................. 125

Update the firmware ........................................................................................................................................................... 127 Method one: Update the firmware using the control panel ..................................................................... 127 Method two: Update the firmware using the Firmware Update Utility ................................................... 128

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Control panel help system (touchscreen models only) ................................................................................................. 131 Restore the factory-set defaults ....................................................................................................................................... 132 A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 133

Change the “Very Low” settings ................................................................................................................... 133

For printers with fax capability ................................................................................................. 134 Order supplies .................................................................................................................................................. 134

Printer does not pick up paper or misfeeds .................................................................................................................... 135 Introduction ...................................................................................................................................................... 135 The printer does not pick up paper .............................................................................................................. 135 The printer picks up multiple sheets of paper ............................................................................................ 136 The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 137

Clear paper jams .................................................................................................................................................................. 138 Introduction ...................................................................................................................................................... 138 Jam locations ................................................................................................................................................... 138 Experiencing frequent or recurring paper jams? ....................................................................................... 139 Clear jams in the document feeder .............................................................................................................. 141 Clear jams in the Main input tray .................................................................................................................. 144 Clear jams in the toner-cartridge area ......................................................................................................... 149 Clear jams in the output bin ........................................................................................................................... 153 Clear jams in the duplexer ............................................................................................................................. 156

Clean the ADF replaceable film assembly ........................................................................................................................ 160 Improve print quality ........................................................................................................................................................... 162

Introduction ...................................................................................................................................................... 162 Print from a different software program .................................................................................................... 162 Check the paper-type setting for the print job ........................................................................................... 162

Check the paper type setting (Windows) ................................................................................ 162 Check the paper type setting (OS X) ........................................................................................ 163

Check toner-cartridge status ........................................................................................................................ 163 Clean the printer .............................................................................................................................................. 164

Print a cleaning page .................................................................................................................. 164 Check the scanner glass for dirt and smudges ..................................................................... 165

Visually inspect the toner cartridge and imaging drum ............................................................................ 165 Check paper and the printing environment ................................................................................................ 166

Step one: Use paper that meets HP specifications ............................................................... 166 Step two: Check the environment ............................................................................................ 166 Step three: Set the individual tray alignment ........................................................................ 166

Try a different print driver .............................................................................................................................. 167 Check the EconoMode settings ..................................................................................................................... 168 Adjust Print Density ........................................................................................................................................ 168

Improve copy and scan image quality .............................................................................................................................. 170 Introduction ...................................................................................................................................................... 170

Check the scanner glass for dirt and smudges .......................................................................................... 170 Check the paper settings ............................................................................................................................... 171 Optimize for text or pictures ......................................................................................................................... 172 Edge-to-edge copying .................................................................................................................................... 173 Clean the pickup rollers and separation pad in the document feeder .................................................... 173

Improve fax image quality .................................................................................................................................................. 175 Introduction ...................................................................................................................................................... 175 Check the scanner glass for dirt and smudges .......................................................................................... 175 Check the send-fax resolution settings ....................................................................................................... 176 Check the error-correction settings ............................................................................................................. 177 Check the fit-to-page setting ........................................................................................................................ 179 Clean the pickup rollers and separation pad in the document feeder .................................................... 180 Send to a different fax machine .................................................................................................................... 181 Check the sender's fax machine ................................................................................................................... 181

Solve wired network problems .......................................................................................................................................... 182 Introduction ...................................................................................................................................................... 182 Poor physical connection ............................................................................................................................... 182 The computer is using the incorrect IP address for the printer ............................................................... 182 The computer is unable to communicate with the printer ....................................................................... 182 The printer is using incorrect link speed and duplex settings for the network ..................................... 183 New software programs might be causing compatibility problems ....................................................... 183 The computer or workstation might be set up incorrectly ....................................................................... 183 The printer is disabled, or other network settings are incorrect ............................................................. 183

Solve wireless network problems ..................................................................................................................................... 184 Introduction ...................................................................................................................................................... 184 Wireless connectivity checklist ...................................................................................................................... 184 The printer does not print after the wireless configuration completes ................................................. 185 The printer does not print, and the computer has a third-party firewall installed ............................... 185 The wireless connection does not work after moving the wireless router or printer .......................... 185 Cannot connect more computers to the wireless printer ......................................................................... 185 The wireless printer loses communication when connected to a VPN ................................................... 186 The network does not appear in the wireless networks list .................................................................... 186 The wireless network is not functioning ..................................................................................................... 186 Perform a wireless network diagnostic test ............................................................................................... 186 Reduce interference on a wireless network ................................................................................................ 187

Solve fax problems .............................................................................................................................................................. 188 Introduction ...................................................................................................................................................... 188 Fax troubleshooting checklist ....................................................................................................................... 188 Solve general fax problems ........................................................................................................................... 189

Faxes are sending slowly ........................................................................................................... 189 Fax quality is poor ...................................................................................................................... 190

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Fax cuts off or prints on two pages ......................................................................................... 191

########### Index ........................................................................................................................................................................................................... 193

1 Printer overview

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

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##### Printer views

######### Printer front view

13

1

10

9

8

Printer back view


1

####### 5

2

####### 4

3

Interface ports

2-line LCD control panel view (M148dw, M227d, M227sdn, M230sdn models)

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######## 1

######## 14

######## 13

2 3 4

######## 12

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######## 891011

display.

display.

Use this button to navigate the open the Wireless menu and wireless status information.

Use this button to start a copy job.

Use this button to open the Copy menu.

Use this button to lighten or darken copies.

Use this button to set the number of copies to be produced.

2-line LCD control-panel view (M148fdw, M227fdn models)

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17

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######## 1011

Use this button to start a copy job.

Use this button to set the number of copies to be produced.

Use this button to adjust the darkness setting for the current copy job.

Use this button to open the Copy menu.

Use this button to recall the fax number used for the previous fax job.

Use this button to start a fax job.

Use this button to navigate the open the Wireless menu and wireless status information.

receiving print data or canceling a print job.

of paper or a toner cartridge needs to be changed. If the light glows without blinking, the printer has experienced an error.

Touchscreen control panel view (M227fdw, M230fdw models)











4 5

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NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

Home screen layout

######## 1

######## 2



































######## 3 4 5 6

######## 8 97 10

Touch this button to open the Connection Information menu, which provides network information. The button appears as either a wired network icon or a wireless network icon , depending on the type of network to which the printer is connected.

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Touch this button to open the copy menu.

Touch this button to view information about supplies status.

2

Touch this button to open the Apps menu to print directly from select Web applications.

########## How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example Touch Touch an item on the screen to select that item

Touch Setup to open the Setup menu.

or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.

Swipe Touch the screen and then move the finger

Swipe the Home screen to access the Setup .

horizontally to scroll the screen sideways.

Scroll Touch the screen, and then, without lifting the finger, move the finger vertically to move the screen.

Scroll through the Setup menu.

##### Printer specifications

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IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP.

######### Technical specifications

See www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for current information.

######### Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the software installation.

Windows: The HP Software Installer installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer: www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software on the web)

Notes

Windows® XP SP3, 32-bit The “HP PCL.6” printer-specific print driver is installed for this operating system as part of the software installation.

Windows Vista®, 32-bit The “HP PCL.6” printer-specific print driver is installed for this operating system as part of the software installation.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best effort support for the discontinued XP operating system. Some features of the print driver are not supported.

Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best effort support for the discontinued Vista operating system. Some features of the print driver are not supported.

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on the web)

Notes

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print driver is installed for this operating system as part of the software installation.

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print driver is installed for this operating system as part of the software installation.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specific print driver is installed for this operating system as part of the software installation.

Windows Server 2012, 64-bit The “HP PCL 6” printer-specific print driver is installed for this operating system as part of the software installation.

Windows Server 2012 R2, 64-bit The “HP PCL-6” printer-specific print driver is installed for this operating system as part of the software installation.

Windows 10 server (Server 2016), 32-bit and 64-bit

OS X 10.11 El Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra

The “HP PCL-6” printer-specific print driver is installed for this operating system as part of the software installation.

To install the print driver, download HP Easy Start from 123.hp.com/LaserJet. Follow the steps provided to install the printer software and print driver.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system. Some features of the print driver are not supported.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system.

| | |---|

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer.

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NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for this printer, go to www.hp.com/go/upd and click the Specifications tab.

######### Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.

| | |---|

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

######### Printer dimensions

###### 1

O

###### 3

2

###### 1

O

###### 3

###### 2

############# Printer fully closed Printer fully open

###### 1



################### O

###### 1

###### 3

###### 3

2

###### 2

Measurement Type Printer fully closed Printer fully open

Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

######### Operating environmental range

Table 1-2 Operating environmental range Environment Recommended Allowed Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F) Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH) Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

##### Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. Find the following support:

ENWW Printer hardware setup and software installation 15

2 Paper trays

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 17

##### Load the Priority input tray

######### Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10 sheets of 75 g/m2 (20 lb) paper.

| | |---|

NOTE: To avoid paper jams:

NOTE: Do not adjust the paper guides tightly against the paper stack.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

ENWW Load the Priority input tray 19

######### Priority input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or Preprinted

Portrait 1-sided printing Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Do uble Postcard (JIS))

Face-up Top edge leading into the product

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up Top edge leading into the product

Prepunched Portrait 1-sided printing Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Do uble Postcard (JIS))

Face-up Holes toward the left side of the product

############### 123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

############### 123

##### Load the Main input tray

######### Introduction

The following information describes how to load paper in the Main input tray. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.

| | |---|

NOTE: To avoid paper jams:

NOTE: Do not adjust the paper guides tightly against the paper stack.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

################## K

######### Main input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted

Portrait 1-sided printing Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Do uble Postcard (JIS))

Face-up Top edge leading into the product

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up Top edge leading into the product

Prepunched Portrait 1-sided printing Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Do uble Postcard (JIS))

Face-up Holes toward the left side of the product

############## 123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

############## 123

##### Load and print envelopes

######### Introduction

The following information describes how to print and load envelopes. The Priority input tray holds up to 10 envelopes. The Main input tray holds up to 10 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

######### Print envelopes

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. For Windows 10, select Print, which can vary depending on the application. For Windows 8, 8.1, and 10, these applications will have a different layout with different features than what is described below for desktop applications.

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######### Envelope orientation

Tray Envelope size How to load envelopes Priority input tray Envelope #10, Envelope Monarch,

Face up Short, postage end leading into the printer

Envelope B5, Envelope C5, Envelope DL

Main input tray Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope DL

Face up Short, postage end leading into the printer

##### Load and print labels

Introduction The following information describes how to print and load labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

######### Manually feed labels

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ENWW Load and print labels 27

######### Label orientation

Tray How to load labels Priority input tray Face-up

Top edge leading into the printer

Main input tray Face-up Top edge leading into the printer

3 Supplies, accessories, and parts

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 29

##### Order supplies, accessories, and parts

######### Ordering

Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on the computer, enter the

printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

######### Supplies and accessories

Item Description Cartridge number Part number Supplies

30A CF230A

HP 30X Black LaserJet Toner Cartridge High-capacity replacement black toner cartridge 30X CF230X

31A CF231A

HP 94A Black LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge (M148dw, M148fdw models only)

94A CF294A

HP 94X Black LaserJet Toner Cartridge High-capacity replacement black toner cartridge (M148dw, M148fdw models only)

94X CF294X

######### Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

Self-replacement options Part number

Item Description

ADF replaceable film assembly Replacement film for the document feeder Mandatory RM2-1185-000CN

ENWW Order supplies, accessories, and parts 31

##### Configure the HP toner-cartridge-protection supply settings

######### Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them. Enable or disable the Cartridge Policy feature Use the printer control panel to enable the Cartridge Policy feature

########## Use the printer control panel to disable the Cartridge Policy feature

########## Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

button to display the IP address or host name.


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

########## Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

button to display the IP address or host name.


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

########## Troubleshoot Cartridge Policy control panel error messages

Error message Description Recommended action 10.30.0X Unauthorized Cartridge The administrator has configured this

Replace the cartridge with a genuine HP toner cartridge.

printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

######### Enable or disable the Cartridge Protection feature Use the printer control panel to enable the Cartridge Protection feature

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed. Use the printer control panel to disable the Cartridge Protection feature

########## Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

button to display the IP address or host name.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

########## Turning the feature off does not turn off protection for cartridges that are currently installed. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

button to display the IP address or host name.


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

########## Troubleshoot Cartridge Protection control panel error messages

Error message Description Recommended action 10.57.0X Protected Cartridge The cartridge can only be used in the printer

Replace the cartridge with a new toner cartridge.

or fleet of printers that initially protected it using HP Cartridge Protection.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

##### Replace the toner cartridge

######### Introduction

The following information provides details about the toner cartridge for the printer, and it includes instructions to replace it.

######### Toner-cartridge information

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/ suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

Standard-capacity replacement black toner cartridge

30A CF230A

HP 30X Black LaserJet Toner Cartridge

High-capacity replacement black toner cartridge

30X CF230X

HP 94A Black LaserJet Toner Cartridge

HP 94X Black LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement black toner cartridge (M148dw, M148fdw models only)

High-capacity replacement black toner cartridge (M148dw, M148fdw models only)

31A CF231A

94A CF294A

94X CF294X

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies. Do not remove the toner cartridge from its package until it is time to replace it. CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. The following illustration shows the toner-cartridge components.

| | |---|

######## 1

1 Toner cartridge

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.

| | |---|

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

######### Remove and replace the toner cartridge

##### Replace the imaging drum

######### Introduction

The following information provides details about the imaging drum for the printer, and it includes instructions to replace it.

######### Imaging drum information

This printer indicates when the imaging drum needs to be replaced. The actual imaging drum life remaining can vary. Consider having a replacement imaging drum available to install when print quality is no longer acceptable.

To purchase imaging drums for the printer, go to HP SureSupply at www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

HP 32A Original LaserJet Imaging Drum

Replacement imaging drum 32A CF232A

Do not remove the imaging drum from its package until it is time to replace it. CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few minutes. Cover the imaging drum if it must be removed from the printer for an extended period of time. The following illustration shows the imaging-drum components.

######## 1

1 Imaging drum

CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

Information about recycling used imaging drums is in the imaging-drum box.

######### Remove and replace the imaging drum

box, and then release the packaging. 1

2


4 Print

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 47

##### Print tasks (Windows)

######### How to print (Windows)

The following procedure describes the basic printing process for Windows.

NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

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######### Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

| | |---|

| | |---|

######### Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

| | |---|

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######### Print multiple pages per sheet (Windows)

NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

| | |---|

| | |---|

######### Select the paper type (Windows)

NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

| | |---|

| | |---|

Additional print tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following:

##### Print tasks (OS X)

######### How to print (OS X)

The following procedure describes the basic printing process for OS X.

| |

|---|

Automatically print on both sides (OS X) NOTE: This information applies to printers that include an automatic duplexer. NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

| | |---|

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######### Manually print on both sides (OS X)

| | |---|

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

| | |---|

######### Print multiple pages per sheet (OS X)

| | |---|

######### Select the paper type (OS X)

| | |---|

| | |---|

ENWW Print tasks (OS X) 53

Additional print tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following:

##### Mobile printing

######### Introduction

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.

| | |---|

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

######### Wi-Fi Direct (wireless models only)

Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet. .

Not all mobile operating systems are currently supported by Wi-Fi Direct. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the printer before printing.

| | |---|

NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After using Wi-Fi Direct to print, you must reconnect to a local network in order to access the Internet. To access to the printer Wi-Fi Direct connection, complete the following steps:

########### 2-line control panels:

| | |---|

NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move the device closer to the printer.

NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the connection will occur automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a personal identification number (PIN) — displayed on the printer control panel — as a password on the mobile device.

| | |---|

| | |---|

########### Touchscreen control panels:

NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move the device closer to the printer.

NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the connection will occur automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a personal identification number (PIN) — displayed on the printer control panel — as a password on the mobile device.

NOTE: To access the Wi-Fi Direct password, from Home screen on the printer control panel, touch the Connection Information button.

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|---|

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The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that does:

########## Enable or disable Wi-Fi Direct

Wi-Fi Direct capabilities must be enabled first from the printer control panel.

Touchscreen control panels: From the Home screen on the printer control panel, select the Connection Information button.

| | |---|

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. The Wi-Fi Direct Name is also available by touching the Connection Information icon from the Home screen on the printer control panel, and then touching the Wi-Fi Direct icon.

########## Change the printer Wi-Fi Direct name

Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):

########### Step one: Open the HP Embedded Web Server

Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Change the Wi-Fi Direct name

######### HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email-enabled device.

To use HP ePrint, the printer must meet these requirements:

| | |---|

####### 1 2 3


########### 2-line control panels


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

The printer enables Web Services, and then prints an information page. The information page contains the printer code that necessary to register the HP printer at HP Connected.

######### HP ePrint software

The HP ePrint software makes it easy to print from a Windows desktop or laptop computer to any HP ePrintcapable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe.

HP ePrint software supports the following types of printing:

| | |---|

How to get started

| | |---|

NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.

######### AirPrint

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.13 and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/LaserJetMobilePrinting.

| | |---|

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.

Android embedded printing HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing. The printer must be connected to the same network (sub-net) as the Android device. The print solution is built into the many versions of the operating system. NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting.

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##### Use walk-up USB printing (touchscreen models only)

######### Introduction

This printer features walk-up USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port. It supports the following types of files:

######### Step one: Access USB files on the printer

######### Step two: Print USB documents Option one: Print documents

########## Option two: Print photos

ENWW Use walk-up USB printing (touchscreen models only) 63

5 Copy

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 65

##### Make a copy

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


########### 2-line control panels:

########### Touchscreen control panels:

| | | |---|---| | | | | | |

icon.

ENWW Make a copy 67

##### Copy on both sides (duplex)

● Copy on both sides manually

######### Copy on both sides manually

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


########### 2-line control panels:

########### Touchscreen control panels:

| | | |---|---| | | | | | |

icon.

ENWW Copy on both sides (duplex) 69

Additional copy tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific copy tasks, such as the following:

6 Scan

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 71

##### Scan by using the HP Scan software (Windows)

Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.

##### Scan by using the HP Easy Scan software (OS X)

Use the HP Easy Scan software to initiate scanning from software on your computer.

ENWW Scan by using the HP Easy Scan software (OS X) 73

##### Set up the Scan to E-mail feature (touchscreen models only)

######### Introduction

The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Email feature.

######### Before you begin

To set up the Scan to Email feature, the printer must have an active network connection to the same network as the computer that will run the setup process.

Administrators need the following information before beginning the configuration process.

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like "gmail smtp server name" or "yahoo smtp server name" to search.

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NOTE: Consult your email service provider's documentation for information on digital sending limits for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

######### Method one: Use the Scan to Email Wizard (Windows)

Some HP printer's software includes driver installation. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.

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NOTE: Some operating systems do not support the Scan to Email Wizard.

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

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|---|

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######### Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

########## Step one: Access the HP Embedded Web Server (EWS)

button to display the IP address or host name.

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

########## Step two: Configure the Scan to E-mail feature

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

| | |---|

| | |---|

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email.

| | |---|

| | |---|

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########## Step three: Add contacts to the E-mail Address Book

▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a. In the Contact Name field, enter the name of the new email contact. b. In the Contact E-mail Address, enter the email address of the new email contact. c. Click Add/Edit. To create an email group, complete the following task:

| | |---|

########## Step four: Configure the default E-mail Options

▲ In the left navigation pane, click E-mail options to configure the default email options.

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

| | |---|

######### Set up the Scan to E-mail feature on a Mac

########## Step one: Access the HP Embedded Web Server (EWS)

Use one of the following methods to open the Embedded Web Server (EWS) interface.

########### Method one: Use a web browser to open the HP Embedded Web Server (EWS)

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

########### Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)

########## Step two: Configure the Scan to E-mail feature

NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email.

| | |---|

| | |---|

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| | |---|

########## Step three: Add contacts to the E-mail Address Book

▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a. In the Contact Name field, enter the name of the new email contact. b. In the Contact E-mail Address, enter the email address of the new email contact. c. Click Add/Edit. To create an email group, complete the following task: a. Click New Group. b. In the Enter the group name field, enter a name for the new group. c. Click a name in the All Individuals area, and then click the arrow button to move it to the Individuals in

Group area. NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.

| | |---|

d. Click Save.

########## Step four: Configure the default E-mail Options

▲ In the left navigation pane, click E-mail options to configure the default email options.

| | |---|

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

iv. From the Output Color drop-down, select Black & White or Color. v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).

c. Click Apply.

##### Set up the Scan to Network Folder feature (touchscreen models only)

######### Introduction

The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to network folder, the Scan to Network Folder Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation, and the Network Folder Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Network Folder feature.

######### Before you begin

To set up the Scan to Network Folder feature, the printer must have an active network connection to the same network as the computer that will run the setup process.

Administrators need the following information before beginning the configuration process.

| | |---|

NOTE: The network folder must be set up as a shared folder for the Scan to Network Folder feature to work.

######### Method one: Use the Scan to Network Folder Wizard (Windows)

Some HP printer's software includes driver installation. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.

| | |---|

NOTE: Some operating systems do not support the Scan to Network Folder Wizard.

| | |---|

| | |---|

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NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to the network folder.

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

| | |---|

######### Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

########## Step two: Configure the Scan to Network Folder feature

NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to the network folder.

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

| | |---|

| | |---|

| | |---|

######### Set up the Scan to Network Folder feature on a Mac

########## Step one: Access the HP Embedded Web Server (EWS)

Use one of the following methods to open the Embedded Web Server (EWS) interface.

########### Method one: Use a web browser to open the HP Embedded Web Server (EWS)

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

########### Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)

| | |---|

NOTE: If you do not have a shared network folder available, click Help Me Do This to view information about creating the folder.

The HP Embedded Web Server (EWS) opens.

########## Step two: Configure the Scan to Network Folder feature

| | |---|

| | |---|

NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to the network folder.

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

| | |---|

##### Scan to a USB flash drive (touchscreen models only)

The printer creates a folder named HPSCANS on the USB drive, and it saves the file in .PDF or .JPG format using an automatically generated file name.

##### Scan to email (touchscreen models only)

Use the printer control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment.

| | |---|

NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server.

NOTE: If the printer is configured with only one outgoing email profile, then this option will not be available.

NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not required to use this feature.

● To send the message to a different address, touch the New button again and then enter the email

address.

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ENWW Scan to email (touchscreen models only) 89

Scan to a network folder (touchscreen models only) Use the printer control panel to scan a document and save it to a folder on the network. NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Network Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server.

| | |---|

Additional scan tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific scan tasks, such as the following:

ENWW Additional scan tasks 91

7 Fax

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 93

##### Set up to send and receive faxes

Before starting Make sure that the printer was fully set up before connecting the fax service. NOTE: Use the telephone cable and any adapters that shipped with the printer to connect the printer to the telephone jack. NOTE: In countries/regions that use serial telephone systems, an adapter is shipped with the printer. Use the adapter to connect other telecom devices to the same telephone jack the printer is connected to. Complete the instructions in each of the following four steps:

| | |---|

| | |---|

######### Step 1: Identify the phone connection type

Review the following equipment and service types to determine which setup method to use. The method used depends on the equipment and services already installed on the phone system.

| | |---|

NOTE: The printer is an analog device. HP recommends using the printer on a dedicated analog telephone line.

######### Step 2: Set up the fax

Click the link below that best describes the environment in which the printer will be sending and receiving faxes, and follow the setup instructions.

Instructions for only three of the connection types are included here. For more information about connecting the printer with other connection types, go to the support website www.hp.com/support/ljM148MFP, www.hp.com/ support/ljM227MFP.

| | |---|

NOTE: This printer is an analog fax device. HP recommends using the printer on a dedicated analog telephone line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct filters and configure the digital settings correctly. For more information, contact the digital service provider.

| | |---|

| | |---|

NOTE: Do not connect more than three devices to the telephone line. NOTE: Voice mail is not supported with this printer.

########## Dedicated phone line

Follow these steps to set up the printer on a dedicated phone line with no additional services.

NOTE: Some countries/regions might require an adapter for the telephone cable that came with the printer.

NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.

| | |---|

| | |---|

########## Shared voice/fax line

Follow these steps to set up the printer on a shared voice/fax line.

NOTE: Some countries/regions might require an adapter to the telephone cable that came with the printer.

NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.

| | |---|

| | |---|

| | |---|

########## Shared voice/fax line with an answering machine

Follow these steps to set up the printer on a shared voice/fax line with an answering machine.

NOTE: Some countries/regions might require an adapter for the telephone cable that came with the printer.

NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.

| | |---|

| | |---|

| | |---|

NOTE: Connect the answering machine directly to the printer, or the answering machine might record fax tones from a sending fax machine and the printer might not receive faxes.

| | |---|

NOTE: If the answering machine does not have a built-in telephone, connect a telephone to the OUT port on the answering machine for convenience.

| | |---|

NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.

| | |---|

######### Step 3: Configure the fax time, date, and header

Configure the printer fax settings using one of the following methods:

| | |---|

NOTE: In the United States and many other countries/regions, setting the time, date, and other fax header information is a legal requirement.

HP Fax Setup Wizard Access the Fax Setup Wizard after initial setup and software installation by following these steps. NOTE: The Fax Setup Wizard is only available in the Windows 7 operating system.

| | |---|

########## Printer control panel

To use the control panel to set the date, time, and header, complete the following steps.

NOTE: Touchscreen control panels: Select the 123 button to open a keypad that contains special characters, if needed.

| | |---|

| | |---|

| | |---|

########## HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

########### Start menu

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

######### Step 4: Run a fax test

Run a fax test to make sure that the fax is set up correctly.

the problem. The fax troubleshooting checklist has more information on resolving fax problems.

##### Send a fax

######### Fax from the flatbed scanner

EWLET

KARD

######### Fax from the document feeder

CAUTION: To prevent damage to the printer, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.

123

123

######### Use speed dials and group-dial entries

| |

|---|

NOTE: Phone book entries must be set up using the Fax Menu prior to using the phone book to send faxes.

123

######### Send a fax from the software

The procedure to send a fax varies according to your specifications. The most typical steps follow.

######### Send a fax from a third-party software program, such as Microsoft Word

Additional fax tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific fax tasks, such as the following:

8 Manage the printer

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 105

##### Use HP Web Services applications (touchscreen models only)

HP Web Services applications provide useful content that can be automatically downloaded from the Internet to the printer. Choose from a variety of applications including news, calendars, forms, and cloud-based document storage.

To activate these applications and schedule the downloads, go to the HP Connected website at www.hpconnected.com

| | |---|

NOTE: To use this feature, the printer must be connected to a wired or wireless network and have internet access. HP Web Services must be enabled on the printer.

########### Enable Web Services

This process enables both HP Web Services and the Apps

button.

2

icon to open the menu.

After you download an application from the HP Connected website, it is available in the Apps menu on the printer control panel.

##### Change the printer connection type (Windows)

If you are already using the printer and you wish to change the way it is connected, use Device Setup & Software to change the connection. For example, connect the new printer to the computer using a USB or network connection, or change the connection from a USB to a wireless connection.

To open Device Setup & Software, complete the following procedure:

ENWW Change the printer connection type (Windows) 107

##### Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server.

| | |---|

| | |---|

When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is connected to a computer via USB. It is available only if a full installation was performed when the printer was installed on a computer. Depending on how the printer is connected, some features might not be available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.

########### Method one: Open the HP Embedded Web Server (EWS) from the software

########### Method two: Open the HP Embedded Web Server (EWS) from a web browser NOTE: The steps vary according to the type of control panel.

| | |---|

####### 1 2 3


Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Home tab

Provides printer, status, and configuration information.

System tab

Provides the ability to configure the printer from your computer.

Print tab

Provides the ability to change default print settings from your computer.

NOTE: The System tab can be password-protected. If this printer is on a network, always consult with the administrator before changing settings on this tab.

Fax tab (Fax printers only)

Scan tab (MFP printers only)

Copy tab (MFP printers only)

Networking tab (Network-connected printers only) Provides the ability to change network settings from your computer.

Configure the Scan to Network Folder and Scan to E-mail features.

Use this tab to set up the default copy settings.

Network administrators can use this tab to control network-related settings for the printer when it is connected to an IP-based network. It also allows the network administrator to set up Wi-Fi Direct functionality. This tab does not appear if the printer is directly connected to a computer.

HP Web Services tab Use this tab to set up and use various Web tools with the printer.

Advanced configuration with HP Utility for OS X Use the HP Utility to check printer status or to view or change printer settings from a computer. You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based network.

######### Open HP Utility

######### HP Utility features

The HP Utility toolbar includes these items:

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility.

Item Description Supplies Status Show the printer supplies status and provides links for ordering supplies online. Device Information Show information about the currently selected printer, including the printer Service ID (if

assigned), the firmware version (FW Version), the Serial Number, and the IP address. Commands Send special characters or print commands to the printer after the print job.

NOTE: This option is available only after you open the View menu and select the Show Advanced Options item.

Color Usage (Color printers only)

Show information about color jobs that the printer has produced.

File Upload Transfer files from the computer to the printer. You can upload the following types of files:

Power Management Configure the printer economy settings.

Item Description Update Firmware Transfer a firmware update file to the printer.

NOTE: This option is available only after you open the View menu and select the Show Advanced Options item.

HP Connected Access the HP Connected website. Message Center Display error events that have occurred with the printer. Duplex Mode (Duplex printers only)

Turn on the automatic two-sided printing mode.

Network Settings (Network-connected printers only)

Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings.

Supplies Management Configure how the printer should behave when supplies are nearing the end of their

estimated life. Trays Configuration Change paper size and type for each of the trays. Additional Settings Open the HP Embedded Web Server (EWS) for the printer.

NOTE: USB connections are not supported. Proxy Server Settings Configure a proxy server for the printer. Basic Fax Settings (MFP fax models only)

Set up the fields in the fax header and configure how the printer answers incoming calls.

Fax Forwarding (MFP fax models only)

Fax Logs (MFP fax models only)

Fax Speed Dials (MFP fax models only)

Junk Fax Blocking (MFP fax models only)

Scan to E-mail (MFP printers only)

Scan to Network Folder (MFP printers only)

Set up the printer to send the incoming faxes to a different number.

View the logs of all faxes.

Add fax numbers to the speed dial list.

Store the fax numbers you want to block.

Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to email.

Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a network folder.

ENWW Advanced configuration with HP Utility for OS X 113

##### Configure IP network settings

######### Introduction

Use the following sections to configure the printer network settings.

######### Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.

View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings. NOTE: The steps vary according to the type of control panel.

| | |---|

####### 1 2 3


1 2-line control panel (fax models) 2 2–line control panel 3 Touchscreen control panel

############ 1. Open the HP Embedded Web Server (EWS):

Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Rename the printer on a network To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server. NOTE: The steps vary according to the type of control panel.

| | |---|

####### 1 2 3


1 2-line control panel (fax models) 2 2–line control panel 3 Touchscreen control panel

Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway. NOTE: The steps vary according to the type of control panel.

| | |---|

####### 1 2 3


########### 2-line control panels

########### Touchscreen control panels

######### Link speed and duplex settings

| | |---|

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel.

| | |---|

NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway, router, or computer).

| | |---|

NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only when the printer is idle.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2-line control panel (fax models) 2 2–line control panel 3 Touchscreen control panel

############ 1. 2-line control panels: On the printer control panel, press the button.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

############ 2. Open the following menus:

############ 3. Select one of the following options:

############ 4. Touch the Save button, or press the OK button. The printer turns off and then on.

##### Printer security features

######### Introduction

The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.

######### Assign or change the system password using the Embedded Web Server

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

a. 2-line control panels: On the printer control panel, press the button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host name. Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

ENWW Printer security features 119

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

| | |---|


NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

######### Lock the formatter

The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.

##### Configure the Quiet Print Mode settings

######### Introduction

This printer has a quiet mode that reduces noise during printing. When quiet mode is turned on, the printer prints at a slower speed.

| | |---|

NOTE: Quiet Print Mode reduces the printer print speed, which might improve print quality. Use one of the following methods to configure the Quiet Print Mode setting.

Method one: Configure the Quiet Print Mode settings from the printer control panel

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

ENWW Configure the Quiet Print Mode settings 121

######### Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS)

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button.


NOTE: If the Web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

| | |---|

##### Energy-conservation settings

######### Introduction

The printer includes several economy features to conserve energy and supplies.

######### Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

| | |---|

NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.

Set the Sleep/Auto Off After Inactivity setting Use the control panel menus to set the amount of idle time before the printer enters sleep mode. Complete the following procedure to change the Sleep/Auto Off After setting: NOTE: The steps vary according to the type of control panel.

| | |---|

####### 1 2 3


Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

######### Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power

| | |---|

| | |---|

Use the control panel menus to set the amount of time before the printer shuts down. NOTE: After the printer shuts down, the power consumption is 1 watt or less. Complete the following procedure to change the Shut Down After Delay setting: NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

| | |---|

######### Set the Delay Shut Down setting

Use the control panel menus to select whether or not the printer delays shutting down after the power button is pressed.

| | |---|

Complete the following procedure to change the Delay Shut Down setting: NOTE: The steps vary according to the type of control panel.

####### 1 2 3


############ 1. 2-line control panels: On the printer control panel, press the button.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

############ 2. Open the following menus:

setting.

● When Ports Are Active: When this option is selected the printer will not shut down unless all ports are

inactive. An active network link or fax connection will prevent the printer from shutting down.

##### Update the firmware

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web Service apps will update automatically.

There are two supported methods to perform a firmware update on this printer. Use only one of the following methods to update the printer firmware.

######### Method one: Update the firmware using the control panel

Use these steps to load the firmware from the control panel (for network-connected printers only), and/or set the printer to automatically load future firmware updates. For USB-connected printers, skip to method two.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

########### 2-line control panels:

NOTE: The printer automatically checks for an update, and if a newer version is detected, the update process automatically starts.

| | |---|

| | |---|

| | |---|

ENWW Update the firmware 127

Open the Service menu, open the LaserJet Update menu, and then select the Manage Updates menu. Set the Allow Updates option to YES, and then set the Automatic Check option to ON.

########### Touchscreen control panels:

NOTE: The printer automatically checks for an update, and if a newer version is detected, the update process automatically starts.

| | |---|

| | |---|

| | |---|

Method two: Update the firmware using the Firmware Update Utility Use these steps to manually download and install the Firmware Update Utility from HP.com. NOTE: This method is the only firmware update option available for printers connected to the computer via a USB cable. It also works for printers connected to a network. NOTE: You must have a print driver installed in order to use this method.

| | |---|

| | |---|

NOTE: To print a configuration page to verify the installed firmware version before or after the update process, click Print Config.

| | |---|

9 Solve problems

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

ENWW 129

##### Customer support

Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready

Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com.

Get 24-hour Internet support, and download software utilities and drivers

www.hp.com/support/ljM148MFP, www.hp.com/support/ ljM227MFP

Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com

##### Control panel help system (touchscreen models only)

The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the lower-left corner of the screen.

|





| |---|

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen. If the printer alerts you of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem.

ENWW Control panel help system (touchscreen models only) 131

##### Restore the factory-set defaults

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

The printer automatically restarts.

##### A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now.

Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP cartridge has reached Very Low, HP’s Premium Protection Warranty on that cartridge has ended.

######### Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new cartridge.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 133

########## For printers with fax capability

When the printer is set to the Stop or Prompt option, there is some risk that faxes will not print when the printer resumes printing. This can occur if the printer has received more faxes than the memory can hold while the printer is waiting.

The printer can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for the cartridge, but print quality might degrade.

######### Order supplies

Order supplies and paper www.hp.com/go/suresupply Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the

printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

##### Printer does not pick up paper or misfeeds

######### Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

######### The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.

| | |---|

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 9-1 Technique for flexing the paper stack

######## 1 2

CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers.

######### The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 9-2 Technique for flexing the paper stack

1 2

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack as described above.

| | |---|

| | |---|

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.

######### The document feeder jams, skews, or picks up multiple sheets of paper

| | |---|

NOTE: This information applies to MFP printers only.

##### Clear paper jams

######### Introduction

The following information includes instructions for clearing paper jams from the product.

Jam locations

1

2


3

4

5

######### Experiencing frequent or recurring paper jams?

Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

If none of these steps resolves the problem, the printer might need service. Contact HP customer support.

######### Clear jams in the document feeder

The following information describes how to clear paper jams in the document feeder. When a jam occurs, 2-line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam.

EWLET

KARD

WL

PACKARD

| | |---|

NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from original documents.

| | |---|

NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that are printed on plain paper.

######### Clear jams in the Main input tray

Use the following procedure to check for paper in all possible jam locations in the Main input tray. When a jam occurs, 2-line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam.

OK

################# OK

OK

OK

################# OK

OK


OK

################ OK


O

#################### O

OK

################# OK

######### Clear jams in the toner-cartridge area

The following information describes how to clear paper jams in the toner-cartridge area. When a jam occurs, 2line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam.

OK

OK

################# OK

OK

OK

################ OK


OK

OK


##################### O

O

OK

################# OK

######### Clear jams in the output bin

Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, 2-line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam.

OK

OK

################# OK

OK


OK

################ OK


OK

################# OK

######### Clear jams in the duplexer

Use the following procedure to check for paper in all possible jam locations in the duplexer. For touchscreen models, the control panel displays an animation that assists in clearing the jam.




OK

OK

################ OK


OK

################ OK


OK

################# OK

##### Clean the ADF replaceable film assembly

Over time, specks of debris might collect on the automatic document feeder (ADF) glass strip and replaceable film assembly, which can affect performance. Use the following procedure to clean the glass and film assembly.

1

2

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.


ENWW Clean the ADF replaceable film assembly 161

##### Improve print quality

######### Introduction

If the printer is having print-quality problems, try the following solutions in the order presented to resolve the issue.

######### Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing.

######### Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.

########## Check the paper type setting (Windows)

########## Check the paper type setting (OS X)

######### Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

########### Step one: Print the supplies status page

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

########### Step two: Check supplies status

Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP’s premium protection warranty on that supply has ended.

The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when print quality is no longer acceptable.

If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the supplies status page lists the genuine HP part numbers.

A genuine HP toner cartridge has “HP” on it, or has the HP logo on it. For more information on identifying HP cartridges go to www.hp.com/go/learnaboutsupplies.

######### Clean the printer Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause printquality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

| | |---|

Use the following procedure to print a cleaning page. NOTE: The steps vary according to the type of control panel.

####### 1 2 3


############ 1. 2-line control panels: On the printer control panel, press the Setup button.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

############ 2. Open the following menus:

A Cleaning message displays on the printer control panel. Wait until the process is complete. Discard the page that prints.

########## Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

######### Visually inspect the toner cartridge and imaging drum

Follow these steps to inspect each toner cartridge and imaging drum.

CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems.

######### Check paper and the printing environment Step one: Use paper that meets HP specifications

Some print-quality problems arise from using paper that does not meet HP specifications.

########## Step two: Check the environment

The environment can directly affect print quality and is a common cause for print-quality or paper-feeding issues. Try the following solutions:

########## Step three: Set the individual tray alignment

Follow these steps when text or images are not centered or aligned correctly on the printed page when printing from specific trays.

| | |---|

NOTE: The steps vary according to the type of control panel.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

######### Try a different print driver

Try a different print driver when printing from a software program and the printed pages have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

Download any of the following drivers from the HP Web site: www.hp.com/support/ljM148MFP, www.hp.com/ support/ljM227MFP.

HP PCL.6 driver If available, this printer-specific print driver supports older operating systems like Windows® XP and Windows Vista®. For a list of supported operating systems, go to www.hp.com/go/ support.

HP PCL 6 driver This printer-specific print driver supports Windows 7 and newer operating systems that support version 3 drivers. For a list of supported operating systems, go to www.hp.com/go/ support.

HP PCL-6 driver This product-specific print driver supports Windows 8 and newer operating systems that support version 4 drivers. For a list of supported operating systems, go to www.hp.com/go/ support.

HP UPD PS driver ● Recommended for printing with Adobe® software programs or with other highly

graphics-intensive software programs

● Provides support for printing from postscript emulation needs, or for postscript flash

font support

HP UPD PCL 6 ● Recommended for printing in all Windows environments

######### Check the EconoMode settings

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

| | |---|

NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you can enable the feature by using the HP Embedded Web Server. Follow these steps if the entire page is too dark or too light.

Adjust Print Density Complete the following steps to adjust the print density. NOTE: The steps vary according to the type of control panel.

| | |---|

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.

##### Improve copy and scan image quality

######### Introduction

If the printer is having image quality problems, try the following solutions in the order presented to resolve the issue.

If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print quality” for further solutions.

######### Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

######### Check the paper settings

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

| | | |---|---| | | |

| | |

icon.

######### Optimize for text or pictures

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2–line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

| | | |---|---| | | | | | |

icon.

######### Edge-to-edge copying

The printer cannot print fully edge-to-edge. There is a 4 mm (1/6 inch) unprintable border around the page.

########### Considerations for printing or scanning documents with cropped edges:

######### Clean the pickup rollers and separation pad in the document feeder

If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad.

############ 2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

############ 3. Close the document-feeder cover. Make sure it iscompletely closed.

##### Improve fax image quality

######### Introduction

If the printer is having image quality problems, try the following solutions in the order presented to resolve the issue.

If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print quality” for further solutions.

######### Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

######### Check the send-fax resolution settings

If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-on-communication-error options.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2


1 2-line control panel (fax models) 2 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

icon to open the menu.

######### Check the error-correction settings

Usually, the printer monitors the signals on the telephone line while it is sending or receiving a fax. If the printer detects an error during the transmission and the error-correction setting is On, the printer can request that the portion of the fax be resent. The factory-set default for error correction is On.

You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2


1 2-line control panel (fax models) 2 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

icon to open the menu.

Check the fit-to-page setting If the printer printed a fax job off the page, turn on the fit-to-page feature from the printer control panel. NOTE: Make sure that the default paper size setting matches the size of the paper in the tray. NOTE: The steps vary according to the type of control panel.

| | |---|

| | |---|

####### 1 2


1 2-line control panel (fax models) 2 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

icon to open the menu.

######### Clean the pickup rollers and separation pad in the document feeder

If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

######### Send to a different fax machine

Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status.

######### Check the sender's fax machine

Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes:

##### Solve wired network problems

######### Introduction

Check the following items to verify that the printer is communicating with the network. Before beginning, print a configuration page from the printer control panel and locate the printer IP address that is listed on this page.

| | |---|

NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.

######### Poor physical connection

######### The computer is using the incorrect IP address for the printer

######### The computer is unable to communicate with the printer

######### The printer is using incorrect link speed and duplex settings for the network

HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network.

######### New software programs might be causing compatibility problems

Verify that any new software programs are correctly installed and that they use the correct print driver.

######### The computer or workstation might be set up incorrectly

######### The printer is disabled, or other network settings are incorrect

ENWW Solve wired network problems 183

##### Solve wireless network problems

Introduction Use the troubleshooting information to help resolve issues. NOTE: To determine whether HP NFC and Wi-Fi Direct printing are enabled on your printer, print a configuration page from the printer control panel

| | |---|

######### Wireless connectivity checklist

######### The printer does not print after the wireless configuration completes

######### The printer does not print, and the computer has a third-party firewall installed

######### The wireless connection does not work after moving the wireless router or printer

######### Cannot connect more computers to the wireless printer

######### The wireless printer loses communication when connected to a VPN

● Typically, you cannot connect to a VPN and other networks at the same time.

######### The network does not appear in the wireless networks list

######### The wireless network is not functioning

######### Perform a wireless network diagnostic test

From the printer control panel, you can run a diagnostic test that provides information about the wireless network settings.

| | |---|

NOTE: The steps vary according to the type of control panel.

####### 1 2 3


1 2-line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel

########### 2-line control panels

########### Touchscreen control panels

icon to open the menu.

######### Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:

##### Solve fax problems

######### Introduction

Use the fax troubleshooting information to help resolve issues.

######### Fax troubleshooting checklist

2-line control panels a. On the product control panel, press the Setup button. b. Select Service, and then select Run Fax Test. The product prints a fax test report. Touchscreen control panels

NOTE: To print a configuration page to verify the installed firmware version before or after the update process, click Print Config.

| | |---|

| | |---|

######### Solve general fax problems

########## Faxes are sending slowly

The printer is experiencing poor phone line quality.

| | |---|

########## Fax quality is poor

Fax is blurry or light.

| | |---|

########## Fax cuts off or prints on two pages

| | |---|

NOTE: If the Fit to Page setting is off and the Default Paper Size setting is set to letter, a legal size original prints on two pages.

Index

ordering 30 part numbers 30

acoustic specifications 14 AirPrint 60 Android devices

printing from 61 applications

downloading 106 Apps menu 106

locating 2 browser requirements HP Embedded Web Server 108

fax troubleshooting 188 wireless connectivity 184

cleaning document feeder glass 160 glass 165, 170, 175 paper path 164

control panel help 131 locating 2

copying edges of documents 173 multiple copies 66 optimizing for text or pictures

172 setting paper size and type 171 single copies 66 two-sided documents 68

customer support online 130

copying two-sided documents 68 faxing from 102 paper-feeding problems 137

double-sided copying 68 double-sided printing

Mac 52 Windows 49

drivers, supported 11 duplex 68 duplex printing

Mac 52

duplex printing (double-sided) settings (Windows) 48 Windows 49

duplexer locating 3

duplexing manually (Mac) 52 manually (Windows) 49

sending 103

Embedded Web Server (EWS) assigning passwords 119 features 108

envelope

orientation 25 envelopes, loading 25

Explorer, versions supported HP Embedded Web Server 108

sending from software 103 solve general problems 189 speed dials 102

fax troubleshooting checklist 188

faxing from a computer (Windows) 103 from the document feeder 102 from the flatbed scanner 101

features 108 HP ePrint 58 HP ePrint software 59 HP EWS, using 108 HP Scan software (Windows) 72 HP Utility 112 HP Utility for Mac

Bonjour 112 features 112

HP Utility, Mac 112

HP Web Services applications 106 enabling 106

check toner-cartridge status 163 interface ports

locating 3 Internet Explorer, versions supported HP Embedded Web Server 108

locating 138

L label

orientation 27

labels printing (Windows) 50 printing on 27

labels, loading 27 lock

formatter 120

M Macintosh

HP Utility 112

Main input tray loading 21 loading envelopes 25 loading labels 27 orientation 21

maintenance kits part numbers 30

manual duplex Mac 52 Windows 49

memory

included 11 Microsoft Word, faxing from 103 mobile printing

Android devices 61 mobile printing solutions 11 mobile printing, software supported

13

multiple pages per sheet printing (Mac) 53 printing (Windows) 49

supported

HP Embedded Web Server 108 network duplex settings, changing

117 network installation 107 network link speed settings,

changing 117 network port

locating 3

networks installing the printer 107 supported 11

number of copies, changing 66

supported 11 operating systems, supported 11 ordering

supplies and accessories 30 OS (operating system) supported 11 output bin

locating 2

selecting (Mac) 53 selecting (Windows) 49

paper

selecting 166 paper pickup problems

solving 135, 136 paper type

selecting (Windows) 50 paper types

selecting (Mac) 53 paper, ordering 30 part numbers

accessories 30 replacement parts 30 staple cartridges 30 supplies 30

toner cartridge 30 toner cartridges 30

phone book, fax

adding entries 102 power

consumption 14 power connection locating 3 power switch, locating 2 print drivers, supported 11 print on both sides

Mac 52 manually, Windows 49 Windows 49

printing

from USB flash drives 62 printing on both sides

settings (Windows) 48

Priority input tray loading 18 loading envelopes 25 loading labels 27 orientation 18

locating 3 replacement parts

part numbers 30 restoring factory-set defaults 132

document feeder glass cleaning

160 faxing from 101 glass cleaning 165, 170, 175

scanning from HP Easy Scan software (OS X) 73 from HP Scan software

(Windows) 72 sending faxes

from software 103 settings

factory-set defaults, restoring 132 shut down after delay setting 124

sleep delay setting 123

software HP Utility 112 sending faxes 103

solve problems

fax 189 special paper

printing (Windows) 50 specifications

electrical and acoustic 14 speed dials

programming 102 staple cartridges

part numbers 30 status

HP Utility, Mac 112

supplies low threshold settings 133 ordering 30 part numbers 30 status, viewing with HP Utility for

Mac 112

using when low 133 support

online 130 system requirements HP Embedded Web Server 108

T technical support

online 130

toner cartridge low threshold settings 133 part numbers 30 using when low 133

toner cartridges

part numbers 30 transparencies

printing (Windows) 50 trays

capacity 11 included 11 locating 2

troubleshooting check toner-cartridge status 163 faxes 188 network problems 182 paper feed problems 135

wired network 182 wireless network 184

two-sided copying 68 two-sided printing

settings (Windows) 48

U USB flash drives

printing from 62 USB port

locating 3

W walk-up USB port

locating 2 walk-up USB printing 62 web browser requirements

HP Embedded Web Server 108

Web Services applications 106 enabling 106

Web sites

customer support 130 weight, printer 13 Wi-Fi Direct Printing 55 Wi-Fi Direct printing 13 Windows

faxing from 103 wireless network

troubleshooting 184 wireless network interference 187 Word, faxing from 103