HP Laserjet Pro Mfp M426 M427
Printers · 6 Q&As

HP Laserjet Pro Mfp M426 M427

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

6 total
1

如何启用Wi-Fi Direct?

按下“取消”按钮直到准备好后指示灯开始闪烁,打印出配置页以获取IP地址;然后访问浏览器输入该地址进入内嵌Web服务器,并选择Wi-Fi Direct设置进行所需连接。(Page 4)

2

无线网络连接时应注意哪些事项?

确保没有插入网线,路由器和打印机均开启并通过开关启用,并且打印机在接入点的范围内(通常为30米以内),同时电脑已接收到打印驱动。使用无线电话功能时应断开物理连接缆线和检查计算机是否与同个无线网络下。(Page 7)

3

如何安装软件?有哪些方法?

可以通过HP Easy Start网站下载,或访问支持网址、打印机CD来获取驱动程序。若使用Windows:插入打印机光盘到电脑启动安装;Mac:可以启动光盘上的文件,并按照屏幕提示进行安装。(Page 3)

4

怎样通过Email发送文档打印?

为使用此功能,打印机必须连接网络并可访问互联网;还必须启用惠普Web服务,并注册到HP Connected。接着在控制面板上输入相关设置,按照指南完成账户创建和配置。(Page 7)

5

传真故障排除需要检查哪些事项?

通过连接打印机的电话线来验证物理链接,并确保使用正确的振铃模式并调节相关设置以降低问题发生几率,如传真速度和错误纠正模块。(Page 9)

6

如何更新打印机固件?

在控制面板上按下“OK”按钮,滚动到服务菜单并选择激光打印更新。最后选择立即检查更新来启动固件更新流程。(Page 11)

Full Manual

12 pages
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2

  • www.hp.com/support/ljM426MFP www.register.hp.com
  • LaserJet Pro MFP M426, M427

    入门指南

    Getting Started Guide

  • www.hp.com/support/ljM427MFP
  • ZHCN 3. 在控制面板上进行初始设置..................... 2

  • 4. 选择一种连接方式并准备安装软件 ......... 2
  • 5. 找到或下载软件安装文件 ........................ 3
  • 6. 安装软件 ................................................... 3
  • 7. 移动和无线打印(可选) ........................ 4
  • 8. 设置通过电子邮件的 HP ePrint (可选) ................................................... 4
  • 9. 设置传真(仅限 fdn 和 fdw 型号 可选) ....................................................... 5
  • 10. 使用扫描功能.......................................... 6 疑难排解 ....................................................... 6
  • EN 3. Initial setup on the control panel ................................... 7

  • 4. Select a connection method and prepare for software installation ...................................................... 7
  • 5. Locate or download the software installation files ....... 8
  • 6. Install the software ......................................................... 8
  • 7. Mobile and wireless printing (optional) .......................... 9
  • 8. Set up HP ePrint via email (optional) .............................. 9
  • 9. Set up fax (fdn and fdw models only - optional) .......... 10
  • 10. Use the scan feature ................................................... 11 Troubleshooting ................................................................ 11
  • 重要信息:

    执行打印机硬件设置海报

    上的步骤 1 - 2,然后

    继续执行步骤 3。

    |![image 1](c04708895_images/imageFile1.png)| |---|

    #### 3. 在控制面板上进行初始设置

    开启打印机之后,等待其初始化。按提示并使用控制面板上的方向键 配置以下这些设置:

  • • 语言
  • • 位置
  • • 默认设置 在“默认设置”下,选择以下某个选项:
  • • 自我管理:为向导式设置、配置和更新体验优化的默认设置。
  • • IT 管理:为批量管理和增强安全性优化的默认设置。
  • 初始设置之后,全部设置均可自定义。

  • 4. 选择一种连接方式并准备安装软件
  • USB 直接连接打印机和计算机 请使用 A 接 B 型的 USB 电缆。

    ###### Windows

    Page 2

  • 1. 对于 Windows 7 或更低版本,安装软件之前请勿连接 USB 电缆。安装过程将适时提示连接电缆。如果已连接电缆, 则安装过程提示连接电缆时,重新启动打印机。
  • 2. 继续执行“5. 找到或下载软件安装文件”。
  • 注 : 在安装软件期间,选择使用 USB 电缆直接连接此计算 机选项。

    Mac

  • 1. 对于 Mac,在安装软件之前使用 USB 电缆连接计算机和打 印机。
  • 2. 继续执行“5. 找到或下载软件安装文件”。
  • ######### 有线(以太网)网络连接 使用标准网络电缆。

  • 1. 使用网络电缆连接打印机和网络。等待几分钟,让打印机 获取网络地址。
  • 2. 在打印机控制面板上,轻触“连接信息” 按钮。 如果列出 IP 地址,则已建立网络连接。如果未列出,请等 待几分钟,然后重试。请记下 IP 地址以备安装软件时使 用。IP 地址示例:192.168.0.1 如果打印机不在主屏幕上显示网络地址,则在控制面板上 手动配置 IP 地址。要手动配置 IP 地址,请参阅“手动配置 IP 地址”。
  • 3. 继续执行“5. 找到或下载软件安装文件”。
  • 注 : 在安装软件期间,选择通过网络进行连接选项。

    ###### 内置无线网络连接(仅限 dw 和 fdw 型号)

  • 1. 轻触“连接信息” 按钮。
  • 2. 轻触 Wi-Fi 网络关闭按钮。
  • 3. 轻触设置按钮。
  • 4. 轻触无线设置向导项。
  • 5. 从列表中选择正确的网络 SSID。如果看不到该 SSID,则轻 触输入 SSID,然后手动提供该网络 SSID。
  • 6. 使用键盘输入通行短语,然后轻触确定按钮。
  • 7. 等待打印机建立网络连接。
  • 8. 轻触“连接信息” 按钮。如果列出 IP 地址, 则已建立网络连接。如果未列出,请等待几分钟, 然后重试。请记下 IP 地址以备安装软件时使用。 IP 地址示例:192.168.0.1
  • 9. 要从计算机进行打印,请继续执行“5. 找到或下载软件 安装文件”。要仅从手机或平板电脑进行打印,请继续执 行“7. 移动和无线打印”。
  • 注 : 在安装软件期间,选择通过网络进行连接选项。 (仅限 Windows)

    ###### 手动配置 IP 地址

    有关如何手动配置 IP 地址的信息,请参阅打印机《用户指南》, 网址为 www.hp.com/support/ljM426MFP 或 www.hp.com/support/ljM427MFP。

  • 5. 找到或下载软件安装文件
  • 6. 安装软件
  • 3. 下载适用于您的打印机型号和操作系统的软件。
  • 4. 通过单击所需的 .exe 或 .zip 文件,启动安装文件,然后继续执行 “6. 安装软件”。 方法 3:从打印机 CD 安装(仅限 Windows)
  • ###### 方法 1:从 HP Easy Start 下载(Windows 和 OS X)

  • 1. 访问 123.hp.com/laserjet,然后单击下载。
  • 2. 按屏幕上的说明和提示将文件保存到计算机。
  • 3. 从保存软件文件的文件夹中启动该文件,然后继续执行“6. 安装软件”。
  • 1. 将打印机 CD 插入计算机。
  • 2. 继续执行“6. 安装软件”。
  • ###### 方法 2:从打印机支持网站下载(Windows 和 OS X)

    Page 3

  • 1. 访问 www.hp.com/support/ljM426MFP 或 www.hp.com/support/ljM427MFP.
  • 2. 选择软件和驱动程序。
  • ###### Windows 解决方案

  • 1. 将打印机 CD 插入计算机,或启动从 Web 下载的软件安装文件。
  • 2. 软件安装程序检测操作系统语言,然后以相同语言显示安装程序的主菜单。从 CD 进行安装时,如果安装程序在 30 秒后未启动, 则浏览计算机上的 CD 驱动器并启动名为 SETUP.EXE 的文件。
  • 3. 软件选择屏幕详细介绍要安装的软件。
  • • 建议安装的软件包括打印驱动程序和有关产品所有功能的软件。
  • • 要自定义所安装的软件,请单击自定义软件选择链接。完成后,单击下一步按钮。
  • 4. 按照屏幕上的说明安装软件。
  • 5. 提示选择连接类型时,选择该连接类型的相应选项:
  • • 使用 USB 电缆直接连接此计算机
  • • 通过网络进行连接
  • • 帮助我首次设置无线连接 注 : 通过网络进行连接时,检测打印机的最简便方式为选择在网络上自动查找我的打印机。 注 : 对于无线安装,请选择帮助我首次设置无线连接选项,然后选择是,检索计算机上的无线设置。
  • ###### OS X 解决方案

  • 1. 软件安装程序检测操作系统语言,然后以相同语言显示安装程序的主菜单。
  • 2. 按照屏幕上的说明安装软件。
  • 3. 在安装软件过程结束时,使用 HP Utility 设置助手配置打印机选项。
  • 7. 移动和无线打印(可选)
  • 8. 设置通过电子邮件的 HP ePrint(可选)
  • #### 7.1将设备连接到无线网络

    7.2Wi-FiDirect(仅限dw和fdw无线型号) 通过 Wi-Fi Direct,可近距离从无线移动设备直接打印到支持 Wi-Fi Direct 的打印机,而无需连接到网络或 Internet。

    要从手机或平板电脑打印,请将设备连接到打印机使用的同一 个无线网络。

    注:打印机可能需要更新固件才能使用此功能。 启用 Wi-Fi Direct

    Apple iOS 设备 (AirPrint):打开要打印的项,然后选择操作图 标。依次选择打印、本打印机、打印。 新版 Android 设备(4.4 或更新版本):打开要打印的项,然后 选择菜单按钮。依次选择打印、本打印机、打印。 某些设备需要从 Google Play 商店下载“HP Print Service 插件” 应用程序。 旧版 Android 设备(4.3 或更旧版本):从 Google Play 商店下载 HP ePrint 应用。 Windows Phone:从 Windows 应用商店下载 HP AiO Remote 应用。

  • 1. 打印配置页以确认打印机的 IP 地址。在控制面板上, 按住“取消”(X) 按钮直至就绪指示灯开始闪烁,然后松开 该按钮。随后将打印测试页。
  • 2. 在 Web 浏览器的地址行中输入打印机 IP 地址。随后将打开 内嵌式 Web 服务器 (EWS) 屏幕。IP 地址示例:192.168.0.0
  • 3. 单击网络选项卡。
  • 4. 单击 Wi-Fi Direct 设置。
  • 5. 单击 Wi-Fi Direct 打印名称 (SSID) 旁的复选框,然后在字段 中输入网络名称 SSID。
  • 6. 单击应用。随后将在网络选项卡上显示移动设备的 IP 地 址。
  • ##### 详细了解移动打印

    要详细了解其他移动打印选项(包括其他 ePrint 解决方案),请扫描二维码或参阅 《用户指南》的“移动打印”一节。

    ![image 2](c04708895_images/imageFile2.png)

    注 : 要查找网络名称 (SSID),请从网络选项卡中单击无线配置 菜单。

    有关无线打印和无线设置的详细信息,请访问 www.hp.com/go/wirelessprinting。

    使用通过电子邮件的 HP ePrint 打印文档只需从任何支持电子邮件的设 备(甚至可从不在同一网络上的设备)将这些文档作为电子邮件附件 发送到产品的电子邮件地址即可。 要使用通过电子邮件的 HP ePrint,打印机必须满足以下这些要求:

  • • 打印机必须连接到有线或无线网络并可访问 Internet。
  • Page 4

  • • 打印机上必须启用 HP Web 服务,并且打印机必须注册到 HP Connected。
  • ###### 启用 HP Web 服务

  • 1. 在打印机控制面板上,轻触 OK 按钮。
  • 2. 滚动至 HP Web 服务菜单,然后按 OK 按钮。
  • 3. 滚动至打印信息表选项,然后按 OK 按钮。信息页面包含用于将 HP 打印机注册到 HP Connected 的打印机代码。
  • 4. 访问 www.hpconnected.com 以创建 HP ePrint 帐户并完成设置过 程。
  • #### 9. 设置传真(仅限 fdn 和 fdw 型号 - 可选)

    #### 9.1 9.2 配置打印机

    连接打印机 本打印机为模拟设备。HP 建议在专用模拟电话线路上使用 本打印机。

    必须配置传真时间、日期和标题设置才能使用传真功能。 HP 传真设置向导 (Windows)

  • 1. 依次单击开始、程序。
  • 2. 依次单击 HP、打印机名称、传真设置向导。
  • 3. 按照屏幕上的说明配置传真设置。 LCD 控制面板
  • 注 : 部分国家/地区可能需要使用适配器才能连接本打印 机随附的电话线。

    用打印机随附的电话线连接打印机上的传真 端口 与墙上的 电话插孔。

  • 1. 在打印机控制面板上,按“设置” 按钮。
  • 2. 依次选择系统设置、时间/日期。
  • 3. 选择时间/日期。
  • 4. 选择 12 小时制或 24 小时制。
  • 5. 使用小键盘输入当前时间,然后按 OK 按钮。
  • 6. 选择日期格式。
  • 7. 使用小键盘输入当前日期,然后按 OK 按钮。
  • 8. 从设置菜单中,依次选择传真设置、传真标题
  • 9. 使用小键盘输入传真号,然后按 OK 按钮。
  • 注:传真号码最多可包含 20 个字符。

  • 10. 使用小键盘输入公司名称或标题,然后按 OK 按钮。
  • ![image 3](c04708895_images/imageFile3.png)

    ![image 4](c04708895_images/imageFile4.png)

    ![image 5](c04708895_images/imageFile5.png)

    注:传真标题最多可包含 40 个字符。 触摸屏控制面板

    ###### 如何连接电话应答机或电话分机?

  • 1. 从电话端口 上拔下插头。
  • 2. 从电话插孔中拔下电话应答机的电话线,然后将这条 电话线连接到打印机上的电话端口 。
  • 3. 用打印机随附的电话线连接打印机上的传真端口 与 墙上的电话插孔。
  • 1. 从打印机控制面板上的主屏幕中,轻触“设置” 按 钮。
  • 2. 依次选择传真设置、基本设置。
  • 3. 选择时间/日期。
  • 4. 选择 12 小时制或 24 小时制。
  • Page 5

  • 5. 使用小键盘输入当前时间,然后轻触确定按钮。
  • 6. 选择日期格式。
  • 7. 使用小键盘输入当前日期,然后轻触确定按钮。
  • 8. 选择传真标题。
  • 9. 使用小键盘输入传真号,然后轻触确定按钮。
  • 注:传真号码最多可包含 20 个字符。

  • 10. 使用小键盘输入公司名称或标题,然后轻触确定按钮。 要输入标准小键盘上没有的特殊字符,请轻触 @#$ 按 钮以打开包含特殊字符的小键盘。
  • ![image 6](c04708895_images/imageFile6.png)

    ![image 7](c04708895_images/imageFile7.png)

    ![image 8](c04708895_images/imageFile8.png)

    注 : 传真标题最多可包含 40 个字符。

    ###### 了解详细信息!

    有关发送传真的其他方法,如安排以后发送传真或从计 算机发送传真,请参阅打印机 CD 上的《用户指南》 或访问:

    ###### 如何在数字电话环境下设置 HP 打印机?

    HP 打印机专为使用传统模拟电话服务而设计。对于数字电 话环境(如 DSL/ADSL、PBX、ISDN 或 FoIP),为打印机设 置传真时可能需要使用数模滤波器或转换器。

  • • www.hp.com/support/ljM426MFP
  • • www.hp.com/support/ljM427MFP
  • 注:根据电话公司的不同,打印机可能并非在所有数字环 境下与所有数字服务线路或提供商兼容或与所有数模转换 器兼容。请与电话公司联系以判断何种设置方式最佳。

    注:为国际长途电话和外线电话振铃模式不同的 PBX 电话 系统设置振铃模式检测时,务必使用外线号码拨打打印机 传真号以录制振铃模式.

    #### 10. 使用扫描功能

    使用计算机上的 HP 扫描软件在打印机上开始进行扫描作业。 Windows 单击开始,然后依次选择程序或所有程序、HP、HP 扫描。

    OS X 单击应用程序,然后依次选择 HP、HP 扫描。

    疑难排解

    用户指南 《用户指南》中含有打印机使用和故障排除信息。可在打印机 CD 和 Web 上找到它:

  • 1. 访问 www.hp.com/support/ljM426MFP 或 www.hp.com/support/ljM427MFP。
  • 2. 单击手册。 对于 Windows,在安装推荐的软件期间,将《用户指南》复制到 计算机。 Windows® XP、Windows Vista® 和 Windows® 7 单击开始,依次选择程序或所有程序、HP、HP 打印机对应的文件 夹、帮助。 Windows® 8 在开始屏幕上,右键单击屏幕上的空白区域,在应用栏上单击所有 应用,单击具有打印机名称的图标,然后选择帮助。 检查固件更新
  • 1. 在打印机控制面板上,轻触 OK 按钮。
  • 2. 滚动至维修菜单,然后按 OK 按钮。
  • 3. 选择 LaserJet 更新。
  • 4. 选择立即检查更新。
  • 控制面板帮助 轻触打印机控制面板上的“帮助” 按钮以访问帮助主题。

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    ![image 19](c04708895_images/imageFile19.png)

    ![image 20](c04708895_images/imageFile20.png)

    其他支持资源 有关 HP 对打印机的全方位帮助,请访问

  • www.hp.com/support/ljM426MFP 或
  • www.hp.com/support/ljM427MFP。
  • • 解决问题
  • • 查找高级配置说明
  • • 下载软件更新
  • • 加入支持论坛
  • • 查找保修和监管信息
  • • 移动打印资源
  • ###### 有线(以太网)网络连接

  • • 确认打印机使用长度合适的电缆连接到正确的网络端口。
  • • 确认网络端口旁的指示灯点亮。
  • • 确认计算机上装有打印驱动程序。
  • • 通过 ping 网络,测试网络连接: Windows 单击开始 > 运行。键入 cmd,然后按 Enter。 依次键入 ping、空格、打印机 IP 地址,然后按 Enter。 IP 地址示例:192.168.0.1 OS X 打开“网络实用工具”,然后在 Ping 窗格中键入 IP 地址。 按 Enter。IP 地址示例:192.168.0.1
  • • 如果窗口显示往返时间,则表明网络运行正常。
  • • 如果 ping 不起作用,则尝试重新启动打印机,然后重新检查所 有连接步骤。
  • ###### 无线网络连接(仅限 dw 和 fdw 无线型号)

  • • 确认未连接网络电缆。连接网络电缆时,打印机无法连接到无 线网络。
  • • 确认打印机和无线路由器均已开启且通电。还要确保无线开关 已开启。
  • • 确认打印机在无线网络的覆盖范围内。对于大多数网络, 打印机与无线接入点(无线路由器)的距离必须在 30 米 (100 英尺)以内。
  • • 确认计算机上装有打印驱动程序。
  • • 确认计算机与打印机连接到同一无线网络。
  • • 对于 Mac,确认无线路由器支持 Bonjour。
  • • 重新启动无线路由器。
  • ###### 传真故障排除(仅限 fdn 和 fdw 型号) 确认实物连接

  • • 确认用电话线连接打印机背面的传真 端口与墙上的插孔。
  • • 对于外线电话或其他设备,确认用电话线连接打印机背面的电 话 端口与该设备。
  • • 如果外呼电话因检测不到拨号音或线路忙而失败,则连接到其 他电话线。
  • • 对于 IP 传真服务,从打印机控制面板上的传真设置菜单中降低 传真速度并关闭纠错模式。
  • ######### 确认打印机传真设置

  • • 要使用电话公司或服务提供商提供的语音信箱服务,请确保将 打印机的应答前振铃次数设置为少于电话应答机的振铃次数。
  • • 如果将多个电话号码分配给同一条实物电话线,并且这条线路 由多个设备共享,则确保正确设置打印机的特殊振铃。使用打 印机应答传真但忽略其他振铃类型的设置。
  • • 将传真速度设置配置为中(V.17) 或慢(V.29) 也可提高发送传真 的能力。
  • Page 7

    |![image 21](c04708895_images/imageFile21.png)| |---|

    #### 3. Initial setup on the control panel

    IMPORTANT:

    After turning on the printer, wait for it to initialize. Follow the prompts and use the arrow keys on the control panel to configure these settings:

    Follow Steps 1 - 2on the printer hardware setup poster, then continue with Step 3.

  • • Language
  • • Location
  • • Default settings Under Default Settings select one of these options:
  • • Self-managed: Optimized default settings for a guided experience on setups, configurations, and updates.
  • • IT-managed: Optimized default settings for fleet manageability with enhanced security.
  • Settings are fully customizable after initial setup.

  • 4. Select a connection method and prepare for software installation
  • USB connection directly between the printer and the computer Use an A-to-B type USB cable.

    ###### Built-in wireless network connection (dw and fdw wireless models only)

  • 1. Touch the Connection Information button.
  • 2. Touch the Network Wi-Fi OFF button.
  • 3. Touch the Settings button.
  • 4. Touch the Wireless Setup Wizard item.
  • 5. Select the correct network SSID from the list. If you do not see the SSID, touch Enter SSID and provide the network SSID manually.
  • 6. Use the keyboard to enter the passphrase, and then touch the OK button.
  • 7. Wait while the printer establishes a network connection.
  • 8. Touch the Connection Information button. If an IP address is listed, the network connection has been established. If not, wait a few more minutes and try again. Note the IP address for use during software installation. Example IP address: 192.168.0.1
  • 9. To print from a computer, continue with “5. Locate or download the software installation files.” To print from a phone or tablet only, continue with “7. Mobile and wireless printing.”
  • ###### Windows

  • 1. For Windows 7 or lower, do not connect the USB cable before installing the software. The installation process prompts to connect the cable at the appropriate time. If the cable is already connected, restart the printer when installation prompts to connect the cable.
  • 2. Continue with “5. Locate or download the software installation files.”
  • NOTE: During software installation, select the option to Directly connect this computer using a USB cable.

    ###### Mac

  • 1. For Mac, connect the USB cable between the computer and the printer before installing the software.
  • 2. Continue with “5. Locate or download the software installation files.”
  • NOTE: During software installation, select the option to Connect through a network. (Windows only)

    Wired (Ethernet) network connection Use a standard network cable.

  • 1. Connect the network cable to the printer and to the network. Wait a few minutes for the printer to acquire a network address.
  • 2. On the printer control panel, touch the Connection Information
  • button. If an IP address is listed, the network connection has been established. If not, wait a few more minutes and try again. Note the IP address for use during software installation. Example IP address: 192.168.0.1

    If the printer does not display the network address on the Home screen, manually configure the IP address on the control panel. To manually configure the IP address, see “Manually configure the IP address.”

    Page 8

  • 3. Continue with “5. Locate or download the software installation files.”
  • NOTE: During software installation, select the option to Connect through a network.

    ###### Manually configure the IP address

    For information on how to manually configure the IP address, see the printer User Guide www.hp.com/support/ljM426MFP or www.hp.com/support/ljM427MFP.

  • 5. Locate or download the software installation files
  • 6. Install the software
  • 3. Download the software for your printer model and operating system.
  • 4. Launch the installation file by clicking on the .exe or .zip file as necessary, and continue with “6. Install the software.”
  • ###### Method 1: Download from HP Easy Start (Windowsand OS X)

  • 1. Go to 123.hp.com/laserjet, and click Download.
  • 2. Follow the onscreen instructions and prompts to save the file to the computer.
  • 3. Launch the software file from the folder where the file was saved, and continue with “6. Install the software.”
  • ###### Method 3: Install from the printer CD (Windows only)

  • 1. Insert the printer CD into the computer.
  • 2. Continue with “6. Install the software.”
  • ###### Method 2: Download from printer support Web site(Windows and OS X)

  • 1. Go to www.hp.com/support/ljM426MFP or www.hp.com/support/ljM427MFP.
  • 2. Select Software and drivers.
  • ###### Windows solution

  • 1. Insert the printer CD into the computer, or launch the software installation file downloaded from the Web.
  • 2. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language. When installing from the CD, if the installer program does not start after 30 seconds, browse the CD drive on the computer and launch the file named SETUP.EXE.
  • 3. The Software Selection screen details the software to be installed.
  • • The recommended software installation includes the print driver and software for all available printer features.
  • • To customize the software installed, click the Customize software selections link. When finished, click the Next button.
  • 4. Follow the on-screen instructions to install the software.
  • 5. When prompted to select a connection type, select the appropriate option for the type of connection:
  • • Directly connect this computer using a USB cable
  • • Connect through a network
  • • Help me set up a first-time wireless connection NOTE: When connecting through a network, the easiest way to detect the printer is to select Automatically find my printer on the network.
  • NOTE: For wireless installation, select the option to Help me set up a first-time wireless connection, and then select Yes, retrieve the wireless settings on my computer.

    ###### OS X solution

  • 1. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language.
  • 2. Follow the on-screen instructions to install the software.
  • 3. At the end of the software installation process, use the HP Utility Setup Assistant to configure printer options.
  • Page 9

  • 7. Mobile and wireless printing (optional)
  • 8. Set up HP ePrint via email (optional)
  • #### 7.1Connect the device to the wireless network

    7.2Wi-Fi Direct (dw and fdw wireless models only) Wi-Fi Direct enables close-proximity printing from a wireless mobile device directly to an Wi-Fi Direct-enable printer without requiring a connecting to a network or the Internet.

    To print from a phone or tablet, connect the device to the same wireless network as the printer.

    Apple iOS devices (AirPrint): Open the item to print, and select the Action icon. Select Print, select the printer, and then select Print. Newer Android devices (4.4 or newer): Open the item to print, and select the Menu button. Select Print, select the printer, and select Print.

    NOTE: The printer might require a firmware update to use this feature.

    ######### Enable Wi-Fi Direct

  • 1. Print a Network Configuration Page to identify the printer IP address. On the control panel, press and hold the Cancel (X) button until the ready light starts to blink, and then release the button. The test page prints.
  • 2. Enter the printer IP address into the address line of your Web browser. The Embedded Web Server (EWS) screen displays. Example IP address: 192.168.0.0
  • 3. Click the Networking tab.
  • 4. Click Wi-Fi Direct Setup.
  • 5. Select the check box next to Wi-Fi Direct Printing Name (SSID), and then enter the network name SSID in the field.
  • 6. Click Apply. The IP address of the mobile device displays on the Networking tab.
  • Some devices require downloading the HP Print Service plugin app from the Google Play store.

    Older Android Devices (4.3 or older): Download the HP ePrint app from the Google Play store. Windows Phone: Download the HP AiO Remote app from the Windows Store.

    ##### Learn more about mobile printing

    To learn more about other mobile printing options, including additional ePrint solutions, scan the QR code, or see the “Mobile printing” section of the User Guide.

    ![image 22](c04708895_images/imageFile22.png)

    NOTE: To find the network name (SSID), click the Wireless Configuration menu from the Networking tab.

    For more information on wireless printing and wireless setup, go to www.hp.com/go/wirelessprinting.

    Use HP ePrint via email to print documents by sending them as an email attachment to the printer’s email address from any email enabled device, even from devices that are not on the same network. To use HP ePrint via email, the printer must meet these requirements:

  • • The printer must be connected to a wired or wireless network and have Internet access.
  • • HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
  • ###### Enable HP Web Services

  • 1. On the printer control panel, press the OK button.
  • 2. Scroll to the HP Web Services menu, and press the OK button.
  • 3. Scroll to the Print Information Sheet option, and press the OK button. The information page contains the printer code that you use to registger your HP printer at HP Connected.
  • 4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
  • #### 9. Set up fax (fdn and fdw models only - optional)

    #### 9.1 9.2 Configure the printer

    Connect the printer The printer is an analog device. HP recommends using the printer on a dedicated analog telephone line.

    Configuring the fax time, date, and header settings is required to use the fax feature. HP Fax Setup Wizard (Windows)

    NOTE: Some countries/regions might require an adapter for the phone cord that came with the printer.

  • 1. Click Start, and then click Programs.
  • 2. Click HP, click the name of the printer, and then click Fax Setup Wizard.
  • 3. Follow the on-screen instructions to configure the fax settings.
  • Page 10

    Connect the phone cord that came with the printer to the Fax port on the printer and to the telephone jack on the wall.

    ![image 23](c04708895_images/imageFile23.png)

    ![image 24](c04708895_images/imageFile24.png)

    ![image 25](c04708895_images/imageFile25.png)

    ######### LCD control panel

  • 1. On the printer control panel, press the Setup button.
  • 2. Select System Setup, and then select Time/Date.
  • 3. Select Time/Date.
  • 4. Select the 12-hour or 24-hour.
  • 5. Use the keypad to enter the current time, and then press the OK button.
  • 6. Select the date format.
  • 7. Use the keypad to enter the current date, and then press the OK button.
  • 8. From the Setup menu, select Fax Setup, and then select Fax Header
  • 9. Use the keypad to enter the fax number, and then press the OK button.
  • NOTE: The maximum number of characters for the fax number is 20.

  • 10. Use the keypad to enter your company name or header, and then press the OK button.
  • ###### How do I connect an answering machine or extension phone?

  • 1. Remove the plug from the phone port .
  • 2. Disconnect the answering machine phone cord from the phone jack, and then connect it to the phone port on the printer.
  • 3. Connect the phone cord that came with the printer to the fax port on the printer and to the telephone jack on the wall.
  • NOTE: The maximum number of characters for the fax header is 40.

    ######### Touchscreen control panel

  • 1. From the Home screen on the printer control panel, touch the Setup button.
  • 2. Select Fax Setup, and then select Basic Setup.
  • 3. Select Time/Date.
  • 4. Select the 12-hour or 24-hour.
  • 5. Use the keypad to enter the current time, and then touch the OK button.
  • 6. Select the date format.
  • 7. Use the keypad to enter the current date, and then touch the OK button.
  • 8. Select Fax Header.
  • 9. Use the keypad to enter the fax number, and then touch the OK button.
  • NOTE: The maximum number of characters for the fax number is 20.

  • 10. Use the keypad to enter your company name or header, and then touch the OK button. To enter special characters that are not on the standard keypad, touch the @#$ button to open a keypad that contains special characters.
  • ![image 26](c04708895_images/imageFile26.png)

    ![image 27](c04708895_images/imageFile27.png)

    ![image 28](c04708895_images/imageFile28.png)

    ###### How do I set up HP printers in digital phone environments?

    HP printers are designed specifically for use with traditional analog phone services. For a digital phone environment (such as DSL/ ADSL, PBX, ISDN, or FoIP), digital-to-analog filters or converters might be necessary when setting up the printer for fax. Note:Depending on the phone company, the printer might not be compatible with all digital service lines or providers, in all digital environments, or with all digital-to-analog converters. Contact the phone company to determine which setup options are best. Note: When setting up ring pattern detection in a PBX phone

    Page 11

    NOTE: The maximum number of characters for the fax header is 40.

    ###### Learn more!

    For more information about other ways to send faxes, such as scheduling a fax to be sent later or sending faxes from a computer, see the User Guide on the printer CD, or go to:

    system that has different ring patterns for internal and external calls, make sure to dial the printer fax number using an external number for recording the ring pattern.

  • • www.hp.com/support/ljM426MFP
  • • www.hp.com/support/ljM427MFP
  • #### 10. Use the scan feature

    Use the HP Scan software on your computer to start a scan job at the printer.

    OS X Click Applications, select HP, and then select HP Scan.

    Windows Click Start, select Programs or All Programs, select HP, and then select HP Scan.

    Troubleshooting

    User Guide The User Guide includes printer usage and troubleshooting information. It is available on the printer CD and on the Web:

  • 1. Go to www.hp.com/support/ljM426MFP or www.hp.com/support/ ljM427MFP.
  • 2. Click Manuals. For Windows, the User Guide is copied to the computer during the recommended software installation. Windows® XP, Windows Vista®, and Windows® 7 Click Start, select Programs or All Programs, select HP, select the folder for the HP printer, and then select Help. Windows® 8 On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click the icon with the printer’s name, and then select Help.
  • ###### Check for firmware updates

  • 1. On the printer control panel, press the OK button.
  • 2. Scroll to the Services menu, and press the OK button.
  • 3. Select LaserJet Update.
  • 4. Select Check for Updates Now.
  • Control panel help Touch the Help button on the printer control panel to access help topics.

    ![image 29](c04708895_images/imageFile29.png)

    ![image 30](c04708895_images/imageFile30.png)

    ![image 31](c04708895_images/imageFile31.png)

    ![image 32](c04708895_images/imageFile32.png)

    ![image 33](c04708895_images/imageFile33.png)

    ![image 34](c04708895_images/imageFile34.png)

    ![image 35](c04708895_images/imageFile35.png)

    ![image 36](c04708895_images/imageFile36.png)

    ![image 37](c04708895_images/imageFile37.png)

    ![image 38](c04708895_images/imageFile38.png)

    ![image 39](c04708895_images/imageFile39.png)

    ![image 40](c04708895_images/imageFile40.png)

    Additional support resources For HP’s all-inclusive help for the printer, go to www.hp.com/support/ ljM426MFP or www.hp.com/support/ljM427MFP.

  • • Solve problems
  • Page 12

  • • Find advanced configuration instructions
  • • Download software updates
  • • Join support forums
  • • Find warranty and regulatory information
  • • Mobile printing resources
  • ###### Wired (Ethernet) network connection

  • • Verify that the printer is attached to the correct network port using a cable of the correct length.
  • • Verify the lights next to the network port are lit.
  • • Verify the print driver is installed on the computer.
  • • Test the network connection by pinging the network: Windows Click Start > Run. Type cmd, and press Enter. Type ping, type a space, type the printer IP address, and then press Enter. Example IP address: 192.168.0.1 OS X Open the Network Utility, and type the IP address in the ping pane. Press Enter. Example IP address: 192.168.0.1
  • • If the window displays round-trip times, the network is working.
  • • If the ping does not work, try restarting the printer and recheck all of the connection steps.
  • ###### Wireless network connection (dw and fdw wireless models only)

  • • Verify that the network cable is not connected. The printer cannot connect to a wireless network when a network cable is connected.
  • • Verify that the printer and wireless router are turned on and have power. Also make sure the wireless switch is turned on.
  • • Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router).
  • • Verify the print driver is installed on the computer.
  • • Verify that the computer and printer connect to the same wireless network.
  • • For Mac, verify that the wireless router supports Bonjour.
  • • Restart the wireless router.
  • ###### Fax troubleshooting (fdn and fdw models only) Verify the physical connection

  • • Verify that the phone cord is connected to the fax port on the back of the printer and to the wall jack.
  • • For an extension phone or other additional device, verify the phone cord is connected to the telephone port on the back of the printer and to the device.
  • • If outgoing phone calls fail because no dial tone is detected or the line is busy, connect to a different phone line.
  • • For Fax over IP service, reduce the Fax Speed, and turn off Error Correction Mode from the Fax Settings menu on the printer control panel.
  • ######### Verify the printer fax settings

  • • To use a voice-mail service from the phone company or service provider, make sure that the printer Rings to Answer setting is set to be fewer rings than the telephone answering machine.
  • • If multiple phone numbers are assigned to the same physical phone line and the line is shared by multiple devices, make sure that the printer is set to the correct distinctive ring setting. Use a setting in which the printer answers faxes and ignores other ring types.
  • • Configuring the Fax Speed setting to Medium(V.17) or Slow(V.29) can also improve your ability to send a fax.
  • © 2015 Copyright HP Development Company, L.P.

    未经事先书面许可,严禁进行任何形式的复制、 改编或翻译,除非版权法另有规定。

    此处包含的信息如有更改,恕不另行通知。 此类产品和服务附带的保修声明中明确规定了 HP 产品 和服务的所有保修事项。不得将本文的任何内容视为 构成附加保修。HP 不对本文档中的技术错误、编辑错 误或遗漏承担责任。 商标说明 Windows® 是 Microsoft Corporation 在美国的注册商标。 FCC 规则 本设备经测试,确认符合 FCC 规则第 15 部分有关 B 级 数字设备的限制规定。这些限制旨在为防止住宅安装中 的有害干扰提供合理保护。本设备会产生、使用并可能 辐射射频能量。如果不按照说明进行安装和使用,可能 会对无线电通信造成有害干扰。但也不能保证在特定的 安装中不会产生干扰的问题。如果本设备确实对无线电 或电视接收造成干扰(可以通过开关设备来确定), 可通过以下一种或多种措施排除干扰:

  • • 重新调整接收天线的方向或位置。
  • • 增加设备和接收器之间的距离。
  • • 将设备连接到与接收器不在同一电路上的插座。
  • • 咨询代理商或经验丰富的无线电/电视技术人员。 未经 HP 公司的明确同意而擅自更改或改动本产品, 用户可能会失去使用此设备的权利。根据 FCC 规则第
  • 15 部分有关 B 级数字设备的限制规定,用户必须使用

    屏蔽的接口电缆。有关更多管制信息,请参阅电子版 《用户指南》。对于由提供或使用本信息所引起的任 何直接、间接、偶然、继发性或其它损失,

    HP 概不负责。

    © 2015 Copyright HP Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark Credits Windows® is a U.S. registered trademark of Microsoft Corporation. FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio-frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, correct the interference by one or more of the following measures:

  • • Reorient or relocate the receiving antenna.
  • • Increase separation between equipment and receiver.
  • • Connect equipment to an outlet on a circuit different from that to which the receiver is located.
  • • Consult your dealer or an experienced radio/TV technician.
  • Any changes or modifications to the product that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. For more regulatory information, see the electronic user guide. HP shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

    www.hp.com

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