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Common questions
Common Questions
18 totalWhat are the print speed specifications for the HP LaserJet Pro P1102w?
The HP LaserJet Pro P1102w prints at up to 19 pages per minute with a maximum print resolution of 600 x 600 dpi. This makes it suitable for efficient printing in home or small office environments.
How do I set up the HP LaserJet Pro P1102w printer?
First, unbox the printer and remove all packaging materials. Then plug the power cord into the printer and an electrical outlet, insert paper into the input tray, open the toner access door and insert the toner cartridge, use the control panel to connect to your wireless network, and finally download and install the printer software from the HP website.
What does error code E1 mean on the HP LaserJet Pro P1102w?
Error code E1 indicates a paper jam in the printer. You should open the printer and carefully remove any jammed paper from the input and output trays to resolve this issue.
How do I connect the printer to my wireless network?
Use the printer's control panel to navigate to the wireless settings and follow the on-screen instructions to connect to your network. Ensure your device is connected to the same wireless network as the printer for printing.
What does error code E2 indicate?
Error code E2 indicates a toner cartridge error. Check the toner cartridge for defects or ensure it is properly installed in the printer.
How do I replace the toner cartridge?
Open the toner access door, remove the old cartridge, and insert the new one, ensuring it clicks into place. Replace the toner cartridge when necessary to maintain print quality.
Show 12 more questions
What should I do if the printer is not responding?
Can I print from my mobile device using the HP LaserJet Pro P1102w?
What should I do if the print quality is poor?
How do I access the product information pages on the embedded web server?
What are some environmental features that help reduce waste?
How do I perform a factory reset to restore default settings?
How do I cancel a current print job?
How do I set up wireless network printing?
How can I improve print quality with this model?
How do I change paper type settings for best print quality?
How do I reset default wireless network settings?
How do I print documents on both sides of the paper manually?
Full Manual
158 pages
LaserJet Professional P1100 Printer series
User Guide


www.hp.com/support/ljp1100series

HP LaserJet Professional P1100 Printer series
User Guide
########## Copyright and License
© Copyright 2015 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 2, 12/2016
########## Trademark Credits
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
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ENWW iii
######## iv Conventions used in this guide ENWW
Table of contents
Front and left side view ....................................................................................................................... 4 Back view ............................................................................................................................................. 6 Serial number and product number location ...................................................................................... 6 Control-panel layout ........................................................................................................................... 7
Use the uninstall utility to remove Windows software .................................................................... 13 Use the Windows Control Panel to remove software ....................................................................... 13
Supported utilities (wireless models only) ......................................................................................................... 14 Embedded Web server ...................................................................................................................... 14
Supported operating systems for Macintosh ................................................................................... 16 Supported printer drivers for Macintosh .......................................................................................... 16 Remove software for Mac ................................................................................................................. 16 Priority for print settings for Mac ..................................................................................................... 16 Change printer-driver settings for Macintosh .................................................................................. 17 Software for Mac computers ............................................................................................................ 18
HP Printer Utility for Mac ................................................................................................ 18 Install software for Mac computers on a wireless network .......................................... 18
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Supported utilities for Mac (wireless models only) .......................................................................... 18 Embedded Web server .................................................................................................... 18
Print with Mac ...................................................................................................................................................... 20 Create and use printing presets in Macintosh .................................................................................. 20 Resize documents or print on a custom paper size ......................................................................... 20 Print a cover page ............................................................................................................................. 20 Print multiple pages on one sheet of paper in Macintosh ................................................................ 21 Print on both sides (duplex) .............................................................................................................. 21
Print on both sides manually .......................................................................................... 21
CD installation ................................................................................................................................... 25
Network connection (wireless models only) ....................................................................................................... 26 Supported network protocols ........................................................................................................... 26 Install the product on a wireless network with the software CD ..................................................... 26 Turn off the product wireless unit .................................................................................................... 26 Configure the network product ......................................................................................................... 26
Use the Wireless Configuration utility ............................................................................ 26 Restore default wireless settings .................................................................................. 27 View or change network settings ................................................................................... 27 Set or change the network password ............................................................................. 27 IP address ........................................................................................................................ 27 Link speed setting ........................................................................................................... 28
Supported paper and print media types ........................................................................................... 34 Tray and bin capacity ........................................................................................................................ 34
Paper orientation for loading trays ..................................................................................................................... 35 Load paper trays .................................................................................................................................................. 35
Priority feed slot ............................................................................................................................... 35 Input tray ........................................................................................................................................... 35
Tray adjustment for short media (base models only) ................................................... 35
####### 6 Print tasks .................................................................................................................................................. 37Cancel a print job ................................................................................................................................................. 38
Stop the current print job from the control panel (wireless models only) ...................................... 38 Stop the current print job from the software program .................................................................... 38
Print with Windows .............................................................................................................................................. 39 Open the Windows printer driver ...................................................................................................... 39 Get help for any print option with Windows ..................................................................................... 39 Change the number of print copies with Windows ........................................................................... 39 Print colored text as black with Windows ........................................................................................ 39 Save custom print settings for reuse with Windows ........................................................................ 39
Use a printing quick set .................................................................................................. 39 Create a custom printing quick set ................................................................................. 40
Improve print quality with Windows ................................................................................................. 40 Select a page size ........................................................................................................... 40
Select a custom page size ............................................................................ 40 Select a paper type ......................................................................................................... 40 Select the print resolution .............................................................................................. 40
Print the first or last page on different paper with Windows .......................................................... 41 Scale a document to fit page size with Windows ............................................................................. 41 Add a watermark to a document with Windows ............................................................................... 41 Print on both sides (duplex) with Windows ...................................................................................... 41
Manually print on both sides (duplex) ............................................................................ 41 Create a booklet with Windows ........................................................................................................ 42 Print multiple pages per sheet with Windows .................................................................................. 43 Select page orientation with Windows ............................................................................................. 43 Use HP ePrint ..................................................................................................................................... 43
Use HP Cloud Print .......................................................................................................... 43 Use HP Direct Print (wireless models only) .................................................................... 44 Use AirPrint ..................................................................................................................... 45
####### 7 Manage and maintain the product ................................................................................................................. 47Print the information pages ................................................................................................................................ 48
Configuration page ............................................................................................................................ 48 Supplies status page ......................................................................................................................... 48 Demo page ........................................................................................................................................ 48
Use the HP Embedded Web Server (wireless models only) ................................................................................ 49 Open the HP Embedded Web Server by using a network connection .............................................. 49 HP Embedded Web Server sections .................................................................................................. 49
Information tab ............................................................................................................... 49 Settings tab ..................................................................................................................... 50 Networking tab ............................................................................................................... 50
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Links ................................................................................................................................ 50
Economy settings ................................................................................................................................................ 51 Auto-Off mode .................................................................................................................................. 51 Print with EconoMode ....................................................................................................................... 51
Manage supplies and accessories ....................................................................................................................... 52
Check and order supplies .................................................................................................................. 52 Print-cartridge storage ................................................................................................... 52 HP Policy on non-HP print cartridges ............................................................................. 52 HP fraud hotline and Web site ........................................................................................ 52 Recycle supplies .............................................................................................................. 52
Replacement instructions ................................................................................................................. 53 Redistribute toner ........................................................................................................... 53 Replace the print cartridge ............................................................................................. 54 Replace the pickup roller ................................................................................................ 57 Replace the separation pad ............................................................................................ 60
Clean the product ................................................................................................................................................ 63 Clean the pickup roller ...................................................................................................................... 63 Clean the paper path ......................................................................................................................... 64 Clean the print-cartridge area .......................................................................................................... 65 Clean the exterior .............................................................................................................................. 67
Product updates .................................................................................................................................................. 67
####### 8 Solve problems ........................................................................................................................................... 69Solve general problems ...................................................................................................................................... 70
Troubleshooting checklist ................................................................................................................ 70 Factors that affect product performance ......................................................................................... 71
Interpret control-panel light patterns ................................................................................................................ 72 Clear jams ............................................................................................................................................................ 75
Common causes of jams ................................................................................................................... 75 Jam locations .................................................................................................................................... 76 Clear jams from the input tray .......................................................................................................... 76 Clear jams from the output areas ..................................................................................................... 78 Clear jams from inside the product ................................................................................................... 81 Solve repeated jams .......................................................................................................................... 82 Change the jam recovery setting ...................................................................................................... 82
Solve paper-handling problems .......................................................................................................................... 83 Solve image-quality problems ............................................................................................................................ 84
Image defect examples ..................................................................................................................... 84 Light print or faded ......................................................................................................... 84 Toner specks ................................................................................................................... 84 Dropouts ......................................................................................................................... 84
Vertical lines ................................................................................................................... 85 Gray background ............................................................................................................. 85 Toner smear .................................................................................................................... 85 Loose toner ..................................................................................................................... 85 Vertical repetitive defects .............................................................................................. 86 Misformed characters ..................................................................................................... 86 Page skew ....................................................................................................................... 86 Curl or wave .................................................................................................................... 86 Wrinkles or creases ......................................................................................................... 87 Toner scatter outline ...................................................................................................... 87 Moisture .......................................................................................................................... 88
Optimize and improve image quality ................................................................................................ 88
Change print density ....................................................................................................... 88 Solve performance problems .............................................................................................................................. 90 Solve connectivity problems ............................................................................................................................... 91
Solve direct-connect problems ......................................................................................................... 91 Solve wireless problems ................................................................................................................... 91
Solve product software problems ....................................................................................................................... 93 Solve common Windows problems .................................................................................................. 93 Solve common Macintosh problems ................................................................................................. 93
Paper-handling accessories .............................................................................................................. 98 Print cartridges .................................................................................................................................. 98 Cables and interfaces ........................................................................................................................ 98
UK, Ireland, and Malta ..................................................................................................................... 101 Austria, Belgium, Germany, and Luxemburg .................................................................................. 101 Belgium, France, and Luxemburg ................................................................................................... 102 Italy .................................................................................................................................................. 103 Spain ................................................................................................................................................ 103 Denmark .......................................................................................................................................... 104 Norway ............................................................................................................................................ 104 Sweden ............................................................................................................................................ 104 Portugal ........................................................................................................................................... 105 Greece and Cyprus ........................................................................................................................... 105 Hungary ........................................................................................................................................... 105
ENWW ix
Czech Republic ................................................................................................................................ 106 Slovakia ........................................................................................................................................... 106 Poland ............................................................................................................................................. 106 Bulgaria ........................................................................................................................................... 107 Romania .......................................................................................................................................... 107 Belgium and the Netherlands ......................................................................................................... 107 Finland ............................................................................................................................................. 108 Slovenia ........................................................................................................................................... 108 Croatia ............................................................................................................................................. 108 Latvia ............................................................................................................................................... 108 Lithuania .......................................................................................................................................... 109 Estonia ............................................................................................................................................. 109 Russia .............................................................................................................................................. 109
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ........................... 110 HP policy on non-HP supplies ........................................................................................................................... 111 HP anticounterfeit Web site .............................................................................................................................. 112 Data stored on the toner cartridge ................................................................................................................... 113 End User License Agreement ............................................................................................................................ 114 Customer self-repair warranty service ............................................................................................................. 118 Customer support .............................................................................................................................................. 119
FCC regulations ............................................................................................................................... 134 Canada - Industry Canada ICES-003 Compliance Statement ......................................................... 134 VCCI statement (Japan) ................................................................................................................... 134 EMC statement (Korea) ................................................................................................................... 134 Power cord instructions .................................................................................................................. 134 Power cord statement (Japan) ....................................................................................................... 135 Laser safety ..................................................................................................................................... 135 Laser statement for Finland ........................................................................................................... 135 GS statement (Germany) ................................................................................................................ 137 Eurasian Conformity (Belarus, Kazakhstan, Russia) ...................................................................... 137
Additional statements for wireless products ................................................................................................... 138 FCC compliance statement—United States ................................................................................... 138 Australia statement ........................................................................................................................ 138 Brazil ANATEL statement ................................................................................................................ 138 Canadian statements ...................................................................................................................... 138 Exposure to Radio Frequency Radiation (Canada) ......................................................................... 138 European Union regulatory notice .................................................................................................. 139 Notice for use in Russia ................................................................................................................... 139 Mexico statement ........................................................................................................................... 139 Taiwan statement ........................................................................................................................... 139 Korean statement ........................................................................................................................... 139 Vietnam Telecom wired/wireless marking for ICTQC Type approved products ............................ 140
####### Index ........................................................................................................................................................... 141
ENWW xi
1 Product basics
ENWW 1
#### Product comparison
|HP LaserJet Professional P1100 Printer series|HP LaserJet Professional P1100w Printer series| |---|---| ||| |● Speed: Up to 18 A4 pages per minute (ppm), 19 letter-size ppm
● Tray: 150-sheet input tray
● Connectivity: Hi-Speed USB 2.0 port
● Duplexing: Manual duplexing (using the printer driver)
|● Speed: 18 A4 pages per minute (ppm), 19 letter-size ppm
● Trays: 150-sheet main-input tray and 10-sheet priority input slot
● Connectivity: Hi-Speed USB 2.0 port and 802.11b/g wireless networking
● Duplexing: Manual duplexing (using the printer driver)
|
#### Environmental features
Recycling Reduce waste by using recycled paper.
Recycle print cartridges by using the HP return process. Energy savings Save energy with product Auto-Off mode. Duplex Save paper by using the manual duplex printing setting. HP Smart Web Printing Use HP Smart Web Printing to select, store, and organize text and graphics from multiple Web pages and
then edit and print exactly what you see onscreen. It gives you the control you need for printing meaningful information while minimizing waste.
Download HP Smart Web Printing from this Web site: www.hp.com/go/smartweb.
#### Product features
Benefit Supporting features Excellent print quality ● Genuine HP print cartridge.
Supported operating systems
Ease of use ● The print cartridge is easy to install.
Flexible paper handling ● A 10-sheet priority input slot (wireless models only)
Interface connections ● Hi-Speed USB 2.0 port
● 802.11b/g wireless networking (wireless models only)
Energy savings ● After a user-specified time, the Auto-Off feature automatically conserves electricity by
substantially reducing power consumption when the product is not printing.
Economical printing ● N-up printing (printing more than one page on a sheet) and the manual two-sided printing
features save paper.
● EconoMode printer driver feature saves toner.
Supplies management ● Authentication for genuine HP print cartridges.
Accessibility ● The online user guide is compatible with text screen-readers.
● All doors and covers can be opened by using one hand. Security ● Kensington lock receptacle on the back of the product.
ENWW Product features 3
#### Product views
##### Front and left side view

2
1
3
5
4
|1|Output bin| |---|---| |2|Foldable output tray extension| |3|Input tray| |4|Short media extender tool| |5|Power button| |6|Print-cartridge door lift-tab| |7|Control panel|

2
1
3
5
4
|1|Output bin| |---|---| |2|Foldable output tray extension| |3|Priority input slot| |4|Main input tray| |5|Power button| |6|Print-cartridge door lift-tab| |7|Control panel|
##### Back view

1
3
2
|1|USB port| |---|---| |2|Power connector| |3|Kensington lock|
##### Serial number and product number location
The label that contains the product number and serial number is on the rear of the product.

##### Control-panel layout
| |
|---|
NOTE: See Interpret control-panel light patterns on page 72 for a description of what the light patterns mean.

|1|Attention light: Indicates that the print cartridge door is open or other errors exist.
| |---|---| |2|Ready light: When the product is ready to print, the ready light is on. When the product is processing data, the ready light blinks.
|





2
1


|1|Wireless button: To detect wireless networks, press the wireless button. This button also enables and disables the wireless feature.
| |---|---| |2|Wireless light: When the product is searching for a network, the wireless light blinks. When the product is connected to a wireless network, the wireless light is on.| |3|Attention light: Indicates that the print cartridge door is open or other errors exist.
| |4|Ready light: When the product is ready to print, the ready light is on. When the product is processing data, the ready light blinks.
| |5|Cancel button: To cancel the print job, press the cancel button. Press and hold the button for 5 seconds to print a configuration page.
|
2 Software for Windows
ENWW 9
#### Supported operating systems for Windows
The product comes with software for the following Windows® operating systems:
For more information about upgrading from Windows 2000 Server to Windows Server 2003, using Windows Server 2003 Point and Print, or using Windows Server 2003 Terminal Services and Printing, go to www.microsoft.com.
#### Supported printer-drivers for Windows
The product comes with software for Windows that allows the computer to communicate with the product. This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
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NOTE: The most recent drivers are available at www.hp.com/support/ljp1100series. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.
In addition to the printer driver that is installed from the product CD, the XML Paper Specification (XPS) driver is available for download from the Web.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.
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ENWW Priority for print settings 11
#### Change printer-driver settings for Windows
Change the settings for all print jobs until the software program is closed
The steps can vary; this procedure is most common.
Change the default settings for all print jobs
Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Change the product configuration settings
Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
#### Remove software for Windows
##### Use the uninstall utility to remove Windows software
##### Use the Windows Control Panel to remove software
####### Windows XP, Windows Server 2003, and Windows Server 2008
####### Windows Vista and Windows 7
ENWW Remove software for Windows 13
#### Supported utilities (wireless models only)
##### Embedded Web server
The product is equipped with an embedded Web server, which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Apple Safari, or Firefox.
The embedded Web server resides on the product. It is not loaded on a network server. The embedded Web server provides an interface to the product that anyone who has a network-connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the product in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 48.) For a complete explanation of the features and functionality of the embedded Web server, see HP Embedded Web Server sections on page 49.
3 Use the product with Mac
ENWW 15
#### Software for Mac
##### Supported operating systems for Macintosh
The product supports the following Macintosh operating systems:
| | |---|
● Mac OS X v10.4, v10.5, and v10.6 NOTE: PPC and Intel® Core™ processors are supported.
##### Supported printer drivers for Macintosh
The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X. The HP printer PPD file, in combination with the CUPS driver, provides full printing functionality and access to specific HP printer features.
##### Remove software for Mac
Use the uninstall utility to remove the software.
Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program.
| | |---|
##### Change printer-driver settings for Macintosh
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
Change the product configuration settings
########## Mac OS X v10.4
########## Mac OS X v10.5 and v10.6
##### Software for Mac computers HP Printer Utility for Mac
Use the HP LaserJet Utility to print the product information pages and to change the Auto-Off setting from a Mac computer.
To open the HP LaserJet Utility, complete the procedure below.
▲ Open the Print Queue, and then click the Utility icon.
###### Install software for Mac computers on a wireless network
Before installing the product software, make sure the product is not connected to the network using a network cable.
| | |---|
NOTE: You must have Mac OS X V10.6 to install the product on a wireless network. To connect the product to a computer on a wireless network, follow these steps:
##### Supported utilities for Mac (wireless models only) Embedded Web server
Network models are equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network-connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page.)
#### Print with Mac
##### Create and use printing presets in Macintosh
Use printing presets to save the current printer driver settings for reuse.
####### Create a printing preset
####### Use printing presets
| | |---|
##### Resize documents or print on a custom paper size
You can scale a document to fit on a different size of paper.
##### Print a cover page
You can print a separate cover page for your document that includes a message (such as “Confidential”).
| | |---|
##### Print multiple pages on one sheet of paper in Macintosh
You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.
##### Print on both sides (duplex) Print on both sides manually
-orMac OS X v10.5 and v10.6: Click the Two-sided check box.
ENWW Print with Mac 21
4 Connect the product
ENWW 23
#### Supported network operating systems (wireless models only)
The product supports the following operating systems for wireless printing:
#### USB connection
This product supports a Hi-Speed USB 2.0 connection. You must use an A-to-B type USB cable that is no longer than 2 m (6.56 ft).
##### CD installation
| | |---|
You will not be prompted to accept or make changes to default settings, and you automatically will accept the software license agreement.
ENWW USB connection 25
#### Network connection (wireless models only)
The product can connect to wireless networks.
##### Supported network protocols
To connect a networking-equipped product to a network, you need a network that uses one of the following protocols.
##### Install the product on a wireless network with the software CD
If the installation program does not start automatically, browse the CD contents and run the SETUP.EXE file.
##### Turn off the product wireless unit
If you want to disconnect the product from a wireless network, you can turn off the wireless unit in the product.
##### Configure the network product Use the Wireless Configuration utility
Use the Wireless Configuration utility to configure the product to print on a wireless network.
###### Restore default wireless settings
###### View or change network settings
Use the embedded Web server to view or change IP configuration settings.
###### Set or change the network password
Use the embedded Web server to set a network password or change an existing password.
NOTE: If a password has previously been set, you are prompted to type the password. Type the password, and then click the Apply button.
| | |---|
###### IP address
The product IP address can be set manually, or it can be configured automatically using DHCP, BootP, or AutoIP.
To change the IP address manually, use the HP Embedded Web Server.
ENWW Network connection (wireless models only) 27
###### Link speed setting
Use the Networking tab in the HP Embedded Web Server to set the link speed if necessary. The setting is on the Advanced page.
Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, leave the product in automatic mode. Changes can cause the product to turn off, and then on. Only make changes when the product is idle.
5 Paper and print media
ENWW 29
#### Understand paper and print media use
This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product.
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. HP Company cannot recommend the use of other brands of media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which HP has no control.
CAUTION: Using paper or print media that does not meet HP’s specifications might cause problems for the product, requiring repair. This repair is not covered by the HP warranty or service agreements.
#### Special paper or print media guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.
Media type Do Do not Envelopes ● Store envelopes flat.
Labels ● Use only labels that have no exposed backing between them.
Transparencies ● Use only transparencies that are approved for use in laser printers.
● Do not use transparent print media not approved for laser printers.
● Place transparencies on a flat surface after removing them from the product.
Letterhead or preprinted forms ● Use only letterhead or forms approved for use in laser printers.
Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product.
Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers.
● Do not use raised or metallic letterhead.
● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
● Do not use glossy or coated paper designed for use in inkjet products.
ENWW Special paper or print media guidelines 31
#### Change the print driver to match the media type and size
Selecting media by type and size results in significantly better print quality for heavy paper, glossy paper, and overhead transparencies. Using the wrong setting can result in unsatisfactory print quality. Always print by type for special print media, such as labels or transparencies. Always print by size for envelopes.
| | |---|
NOTE: Depending on the software program, the commands and dialog box names that follow might be different.
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing.
| | |---|
Size Dimensions Input tray Priority input slot
(wireless models only) Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.25 x 10.5 in)
B5 (JIS) 182 x 257 mm (7.17 x 10.12 in)
16k 184 x 260 mm (7.24 x 10.23 in) 195 x 270 mm (7.68 x 10.62 in) 197 x 273 mm (7.75 x 10.75 in)
Custom Minimum: 76 x 127 mm (3 x 5 in)
Maximum: 216 x 356 mm (8.5 x 14.0 in)
Size Dimensions Input tray Priority input slot
(wireless models only) Envelope #10 105 x 241 mm (4.13 x 9.49 in)
Envelope DL 110 x 220 mm (4.33 x 8.66 in)
Envelope C5 162 x 229 mm (6.93 x 9.84 in)
Envelope B5 176 x 250 mm (6.7 x 9.8 in)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Double postcard (JIS)
148 x 200 mm (5.83 x 7.87 in)
ENWW Supported paper sizes 33
#### Supported paper types and tray capacity
##### Supported paper and print media types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp1100series.
Paper type (printer driver) Input tray Priority input slot (wireless models only) Paper, including the following types:
Envelope
Labels
Cardstock
Transparency
Postcards
##### Tray and bin capacity
Tray or bin Paper type Specifications Quantity Input tray Paper Range:
150 sheets of 75 g/m2 (20 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond
Envelopes 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond
Up to 10 envelopes
Transparencies Minimum 0.13 mm (0.005 in) thick Up to 75 transparencies Output bin Paper Range:
Up to 125 sheets of 75 g/m2 (20 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond
Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond
Up to 10 envelopes
Transparencies Minimum 0.13 mm (0.005 in) thick Up to 75 transparencies
#### Paper orientation for loading trays
If you are using paper that requires a specific orientation, load it according to the information in the following table.
Paper type How to load paper Preprinted or letterhead ● Face up
#### Load paper trays
CAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Clear jams on page 75 for more information.
##### Priority feed slot
The priority feed slot holds up to 10 sheets of media or one envelope, one transparency, or one sheet of labels or cardstock. Load media with the top forward and the side to be printed on facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media.
##### Input tray
The input tray holds 150 pages of 75 g/m2 (20 lb) paper, or fewer sheets of heavier media (a 15 mm (0.6 in) stack height or less).
Load media with the top forward and the side to be printed on facing up. To prevent jams and skewing, always adjust the side and front media guides.
| | |---|
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple sheets of media from feeding through the product at one time, reducing media jams.
###### Tray adjustment for short media (base models only)
To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray.
ENWW Paper orientation for loading trays 35

######## 2. Attach the tool to the adjustable media guide.

######## 3. Insert the media into the product until it stops, and then slide the adjustable media guide, with the toolattached to support the media.

######## 4. When finished printing with short media, remove the short media extender tool, and then place it backin the storage slot.
6 Print tasks
ENWW 37
Cancel a print job You can stop a print job by using the software program. NOTE: It can take several minutes for all print jobs to clear after you have canceled a print job.
| | |---|
##### Stop the current print job from the control panel (wireless models only)
▲ Press the cancel button on the control panel.
##### Stop the current print job from the software program
When you send the print job, a dialog box opens briefly on the screen, giving you the option to cancel the print job.
If several jobs are sent to the product through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software program documentation for specific instructions about canceling a print job from the computer.
If a print job is waiting in a print queue or print spooler, delete the print job there.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, click Settings, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
#### Print with Windows
| | |---|
NOTE: Depending on the software program, the commands and dialog box names that follow might be different.
##### Open the Windows printer driver
##### Get help for any print option with Windows
Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the buttons, check boxes, and drop-down lists that are in the printer driver. It also includes instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper.
Activate the printer-driver Help screens in one of the following ways:
##### Change the number of print copies with Windows
##### Print colored text as black with Windows
##### Save custom print settings for reuse with Windows Use a printing quick set
###### Create a custom printing quick set
##### Improve print quality with Windows Select a page size
####### Select a custom page size
###### Select the print resolution
| | |---|
##### Print the first or last page on different paper with Windows
##### Scale a document to fit page size with Windows
##### Add a watermark to a document with Windows
To print the watermark on the first page only, click the First page only check box. Otherwise, the watermark is printed on each page.
##### Print on both sides (duplex) with Windows Manually print on both sides (duplex)



##### Create a booklet with Windows
##### Print multiple pages per sheet with Windows
##### Select page orientation with Windows
##### Use HP ePrint
HP ePrint is a suite of Web-based printing services that enable a supported HP product to print documents of the following types:
###### Use HP Cloud Print
Use HP Cloud Print to print e-mail messages and attachments by sending them to the product's e-mail address from any e-mail enabled device.
| | |---|
NOTE: The product must be connected to a wired or wireless network. To use HP Cloud Print, you must first have access to the Internet and enable HP Web Services.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code.
| | |---|
###### Use HP Direct Print (wireless models only)
Use HP Direct Print to print directly to the product from any mobile device (such as a smart phone, net book, or laptop computer).
| | |---|
NOTE: No setup is necessary, but HP Direct Print must be enabled. Your mobile device must have an HP print application installed. The HP LaserJet Professional P1102w model does not support HP Direct Print.
| |
|---|
NOTE: To find the network name (SSID), click the Wireless Configuration menu in the Networking page.
| | |---|
NOTE: If only one product that supports HP Direct Print is connected to the wireless network, the document prints. If more than one product that supports HP Direct Print is connected, a list of products appears; you must select your product before proceeding to the next step. If no product is discovered, follow the instructions in step 1 to connect the product.
###### Use AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
| | |---|

NOTE: If you are printing for the first time, or if your previously selected product is not available, you must select a product before proceeding to the next step.
| | |---|
7 Manage and maintain the product
ENWW 47
#### Print the information pages
You can print the following information pages.
##### Configuration page
The configuration page lists current product settings and properties. It also contains a status log report. To print a configuration page, do the following:
▲ At the control panel, press and hold the cancel button until the ready light starts blinking, and
then release the button.
##### Supplies status page
To print the supplies status page, select it from the Print Information Pages drop-down on the Services tab in the printer driver. The supplies status page provides the following information:
##### Demo page
To print the demo page, select it from the Print Information Pages drop-down on the Services tab in the printer driver. The demo page contains examples of text and graphics, and is used to show product print quality.
#### Use the HP Embedded Web Server (wireless models only)
Use the HP Embedded Web Server (EWS) to view product and network status and to manage printing functions from a computer.
You do not need to install any software on the computer. You only need to use one of these supported Web browsers:
The HP Embedded Web Server works when the product is connected to a TCP/IP-based network. The HP Embedded Web Server does not support IPX-based connections or direct USB connections.
| | |---|
NOTE: You do not have to have Internet access to open and use the HP Embedded Web Server. However, if you click a link on any of the pages, you must have Internet access to go to the site associated with the link.
##### Open the HP Embedded Web Server by using a network connection
To open the HP Embedded Web Server, type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address, print a configuration page at the product by pressing and holding the cancel button when the ready light is on and no other jobs are printing. Hold the button until the ready light starts blinking.
TIP: After you open the URL, bookmark it so that you can return to it quickly in the future. HP Embedded Web Server sections Information tab
The Information pages group consists of the following pages:
ENWW Use the HP Embedded Web Server (wireless models only) 49
###### Settings tab
Use this tab to configure the product from your computer. If this product is networked, always consult with the product administrator before changing settings on this tab.
The Settings tab contains the Printing page where you can view and change the default print job settings. Networking tab
Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network.
###### Links
Links are located in the upper-right part of the status pages. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Embedded Web Server, you must connect before you can visit these Web sites. Connecting might require that you close the HP Embedded Web Server and reopen it.
#### Economy settings
##### Auto-Off mode
Auto-Off is an energy-saving feature of this product. After a user-specified time period, the product automatically reduces its power consumption (Auto-Off). The product returns to the ready state when a button is pressed or a print job is received. When the product is in Auto-Off mode, all of the control-panel LEDs and the power button backlight LED are off.
| | |---|
NOTE: Although the product lights are off in Auto-Off mode, the product will work normally when it receives a print job.
Change the Auto-Off delay time You can change how long the product remains idle (Auto-Off delay) before it enters Auto-Off mode. NOTE: The default Auto-Off delay setting is 5 minutes.
| | |---|
| |
|---|
##### Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge.
####### Enable EconoMode with Windows
ENWW Economy settings 51
#### Manage supplies and accessories
Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Check and order supplies Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP Policy on non-HP print cartridges HP Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new genuine HP print cartridge, see Replace the print cartridge on page 54.
| | |---|
HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following:
packaging differs from HP packaging). Recycle supplies
To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.
##### Replacement instructions Redistribute toner
When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner.


CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.


If the print is still light, install a new print cartridge. Replace the print cartridge
When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.


######## 2. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and boxfor recycling.
CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roller surface.
######## 3. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenlyinside the cartridge.


CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
###### Replace the pickup roller
Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller.
If the product regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Clean the pickup roller on page 63 to order a new pickup roller.
CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.







###### Replace the separation pad
Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad.
If the product regularly pulls multiple sheets of media at a time, you might need to change the separation pad.
| | |---|
NOTE: Before you change the separation pad, clean the pickup roller. See Clean the pickup roller on page 63.
WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.

######## 4. Remove the separation pad.

######## 5. Insert the new separation pad, and screw it into place.

######## 6. Reconnect the power cord, and then turn on the product.

#### Clean the product
##### Clean the pickup roller
If you want to clean the pickup roller before deciding to replace it, follow these instructions:
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.
NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth, moistened with water, to clean the pickup roller.
| | |---|
##### Clean the paper path
If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper.
| | |---|
| | |---|
NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface.
| | |---|
NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the cleaning process. Do not turn the product off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the product.
##### Clean the print-cartridge area
You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets.
WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.


CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
######## 2. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.


######## 3. Reinstall the print cartridge, and then close the print-cartridge door.



##### Clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.
#### Product updates
Software and firmware updates and installation instructions for this product are available atwww.hp.com/ support/ljp1100series. Click Downloads and drivers, click the operating system, and then select the download for the product.
ENWW Product updates 67
8 Solve problems
ENWW 69
#### Solve general problems
If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist.
##### Troubleshooting checklist
If the product remains unable to connect to the network, uninstall and then reinstall the product. If the error persists, contact a network administrator or refer to the user manual of the wireless router or access point.
##### Factors that affect product performance
Several factors affect the time it takes to print a job:
ENWW Solve general problems 71
#### Interpret control-panel light patterns
######### Table 8-1 Status-light legend
Symbol for "light off" Symbol for "light on" Symbol for "light blinking"
######### Table 8-2 Control-panel light patternsLight status State of the product Action
All lights are off. The product is in Auto-Off mode or is turned off.


Status lights cycle The status lights cycle during the formatter initialization period or when the product is processing a cleaning page.





Press the power button to deactivate the Auto-Off mode or to turn on the product.
No action is required. Wait for the initialization period to end. The product should enter the ready state when the initialization period is finished.
Ready light is on, and attention light is off.
The product is in the ready state. No action is required. The product is ready to receive a print job.



Ready light is blinking, and attention light is off.
The product is receiving or processing data. No action is required. The product is receiving or processing a print job.



Attention light is blinking, and ready light is off.




Attention light is blinking, and ready light is on.
The product has experienced an error that can be corrected at the product, such as a jam, an open door, the absence of a print cartridge, or the absence of paper in the proper tray.
The product has experienced a continual error from which it will recover on its own.





The attention and ready lights are on. The product has experienced a fatal error from which it cannot recover.





Inspect the product, determine the error, and then correct the error. If the error is the absence of paper in the proper tray or the product is in a manual feed mode, put the proper paper in the tray and follow the onscreen instructions, or open and close the print-cartridge door to resume printing.
If the recovery is successful, the product continues to the processing data state and completes the job.
If the recovery is unsuccessful, the product continues to the continuable error state. Try removing any media from the media path and turning the product power off, and then on again.
If the error persists, contact HP customer support.
ENWW Interpret control-panel light patterns 73
The wireless light is blinking. The product is attempting to locate a
wireless network.



The wireless light is on. The product is connected to a wireless network.



The wireless light is off. The product is not connected to a network, and the wireless unit in the product might be turned off.


No action is required.
No action is required.
If the light is off, the product is not connected to the network and the wireless unit in the product might be off. Press the wireless button to try connecting to the network, or run the Wireless Configuration utility to configure the product. See Use the Wireless Configuration utility on page 26. To verify that the product finds the network, print a configuration page. The product should have an IP address assigned to it.
For information about connecting wirelessly to a network, see Network connection (wireless models only) on page 26.
If the product remains unable to connect to the network, uninstall and then reinstall the product. If the error persists, contact a network administrator or refer to the user manual of the wireless router or access point.
#### Clear jams
When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.
##### Common causes of jams
NOTE: When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams.
| |
|---|
CAUTION: If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.
##### Jam locations
Jams can occur at the following locations in the product.

1
3

2
1 Internal areas 2 Input tray 3 Output bin
| | |---|
NOTE: Jams can occur in more than one location.
Clear jams from the input tray CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of the product at an angle can damage the product.
| | |---|
NOTE: Depending on where the jam is located, some of the following steps might not be necessary.

######## 2. Remove the media stack from the input tray.






##### Clear jams from the output areas
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

######## 2. Keep the print cartridge door open, and then with both hands, grasp the side of the jammed media thatis most visible (this includes the middle), and carefully pull it free from the product.




##### Clear jams from inside the product


CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.




##### Solve repeated jams
##### Change the jam recovery setting
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam.
#### Solve paper-handling problems
The following problems with media cause print-quality deviations, jamming, or damage to the product.
Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too
Try another kind of paper, between 100 and 250 Sheffield, with 4% to 6% moisture content.
heavy or too smooth, or it is embossed or from a faulty paper lot.
Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to the other.
Turn the paper over.
Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction
Use long-grain paper.
The paper varies from side-to-side. Turn the paper over. Jamming, damage to product The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. Problems with feeding The paper has ragged edges. Use high-quality paper that is made for
laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content.
Use long-grain paper.
Print is skewed (crooked). The media guides might be incorrectly adjusted.
Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again.
More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray.
The media might be wrinkled, folded, or damaged.
Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package.
The product does not pull media from the input tray.
The product might be in manual-feed mode.
The pickup roller might be dirty or damaged.
The paper-length adjustment control in the input tray is set at a length that is greater than the media size.
At the computer, follow the onscreen instructions to deactivate manual-feed mode. Or, at the product, open and close the print-cartridge door.
Contact HP Customer Care. See the support flyer that came in the box.
Set the paper-length adjustment control to the correct length.
ENWW Solve paper-handling problems 83
#### Solve image-quality problems
You can prevent most print-quality problems by following these guidelines.
Image defect examples This section provides information about identifying and correcting print defects. NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service representative.
| | |---|
###### Light print or faded
###### Toner specks
| | |---|
###### Dropouts
| | |---|
###### Vertical lines
###### Gray background
| | |---|
###### Toner smear
|| |---|
###### Loose toner
| | |---|
###### Vertical repetitive defects
| | |---|
###### Misformed characters
| | |---|
###### Page skew
| | |---|
###### Curl or wave
###### Wrinkles or creases
###### Toner scatter outline
|
| |---|
###### Moisture

NOTE: This product dissipates heat by using convective cooling. The heat and moisture generated by the printing process escape through vents in the product exterior or through the output bin area.
########## Verify normal product operation
The release of moisture is a result of normal product operation. However, HP recommends using the following steps to verify that the product is releasing steam and does not have a functional problem.
####### Limit or reduce steam or vapor
##### Optimize and improve image quality Change print density
You can change the print density setting by from the printer properties dialog box.
####### 1. Windows XP, Windows Server 2008, and Windows Server 2003 (using the default Start menu view):Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2008, and Windows Server 2003 (using the Classic Start menu view): Click Start, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
######## 2. In the list of printers, right-click the name of this product, and then click the Properties menu item toopen the printer properties dialog box.
#### Solve performance problems
Problem Cause Solution Pages print but are totally blank. The cartridge pull tab or the sealing tape
Verify that the cartridge pull tab and tape have been removed completely from the print cartridge.
might still be in the print cartridge.
The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages.
The product might be malfunctioning. To check the product, print a Configuration page.
Pages print very slowly. Heavier paper types can slow the print job. Print on a different type of paper. Complex pages can print slowly. Narrow or small media can print slowly.
Proper fusing may require a slower print speed to ensure the best print quality.
Using the FastRes 1200 print quality setting can cause slow printing.
Pages did not print. The product might not be pulling paper correctly.
Make sure that paper is loaded in the tray correctly.
The paper is jamming in the product. Clear the jam. See Clear jams on page 75. The USB cable might be defective or incorrectly connected.
Other devices are running on the computer.
The product might not share a USB port. If you have an external hard drive or switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, disconnect the other device, or use two USB ports on the computer.
#### Solve connectivity problems
##### Solve direct-connect problems
If you have connected the product directly to a computer, check the USB cable.
Solve wireless problems The installation program cannot detect the product during the setup process. Cause Solution The product is off. Verify that the product is on and ready. Restart the product if
necessary.
The product is too far away from the wireless router or access point.
Move the product closer to the wireless router or access point.
A personal firewall program is blocking communication. Temporarily disable the firewall program to install the product. Re-enable the firewall program once the product installation is complete. If disabling the firewall allows you to communicate with the product, you might want to assign the product a static IP address, and then re-enable the firewall. For information about firewalls that are used in an HP environment, see www.hp.com/ support/XP_firewall_information.
The product is not communicating with the wireless router or access point.
button, and then turn the product on.
If the error persists, uninstall the product, and then re-run the installer program. When prompted for network settings, provide the settings, and then continue the installation.
ENWW Solve connectivity problems 91
The product cannot connect to the wireless network. Cause Solution
The product wireless settings and the network settings do not match.
The wireless router or access point is configured with a media access control (MAC) filter that is denying the product access to the network.
You might need to configure the product network settings manually. Verify that you know the following network settings:
Use the Wireless Configuration utility to configure the product to print on wireless network.
If the error persists, uninstall the product, and then re-run the installer program. When prompted for network settings, provide the settings, and then continue the installation.
Configure the wireless router or access point so that the list of accepted MAC addresses includes the product hardware address. Refer to the device owners manual for help.
The wireless connection is sometimes disabled. Cause Solution
The product environment might be affecting wireless communication. The following situations can affect wireless communication:
Move the product to a location where it can receive a steady signal from the wireless router or access point. Or you might need to move the wireless router or access point.
#### Solve product software problems
##### Solve common Windows problems
Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution
Close all software programs, restart Windows, and try again. Delete all temporary files from the Temp subdirectory. To find the Temp folder, complete the following steps:
Temp folder opens.
See the Microsoft Windows documentation that came with the computer for more information about Windows error messages.
##### Solve common Macintosh problems
Table 8-3 Problems in Mac OS X The printer driver is not listed in the Printer Setup Utility or the Print & Fax list. Cause Solution
The product software might not have been installed or was installed incorrectly.
Make sure that the product .GZ file is in the following hard-drive folder:
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt. Delete the .GZ file from the following hard-drive folder:
Reinstall the software. See the getting started guide for instructions.
The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and
the ready light is on.
The wrong product name is being used. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print & Fax list.
The interface cable might be defective or of poor quality. Replace the cable with a high-quality cable.
The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and
the ready light is on.
The product software might not have been installed or was installed incorrectly.
Make sure that the product PPD is in the following hard-drive folder:
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt. Delete the .GZ file from the following hard-drive folder:
Reinstall the software. See the getting started guide for instructions. The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable.
A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. The wrong product name is being used. Another product with the same or similar name might have received your print job.
Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or Print & Fax list.
You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this software is available from the Apple Web site.
When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting
########## Hardware troubleshooting
A Supplies and accessories
#### Order parts, accessories, and supplies
Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
#### Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.
##### Paper-handling accessories
Item Description Part number Pickup roller Pickup roller for input tray RL1-1443-000CN Separation pad assembly Separation pad for input tray RM1-4006-000CN
##### Print cartridges
Item Description Part number HP LaserJet print cartridge Black print cartridge See one the following items to determine
the print cartridge part number.
##### Cables and interfaces
Item Description Part number USB cable 2-meter A-to-B cable 8121-0868
98 Appendix A Supplies and accessories ENWW
B Service and support
#### HP limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional P1100, P1100w except for P1109W One year from date of purchase HP LaserJet Professional P1109w Six months from date of purchase
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
##### UK, Ireland, and Malta
The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:
UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eulegal) or you may visit the European Consumer Centers website (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee.
##### Austria, Belgium, Germany, and Luxemburg
Die beschränkte HP Herstellergarantie ist eine von HP auf freiwilliger Basis angebotene kommerzielle Garantie. Der Name und die Adresse der HP Gesellschaft, die in Ihrem Land für die Gewährung der beschränkten HP Herstellergarantie verantwortlich ist, sind wie folgt:
Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen Österreich: HP PPS Austria GmbH., Wienerbergstrasse 41, A-1120 Wien Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese
Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der folgenden Website: Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können die Website des Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm) besuchen. Verbraucher haben das Recht zu wählen, ob sie eine Leistung von HP gemäß der beschränkten HP Herstellergarantie in Anspruch nehmen oder ob sie sich gemäß der gesetzlichen zweijährigen Haftung für Sachmängel (Gewährleistung) sich an den jeweiligen Verkäufer wenden.
##### Belgium, France, and Luxemburg
La garantie limitée HP est une garantie commerciale fournie volontairement par HP. Voici les coordonnées de l'entité HP responsable de l'exécution de la garantie limitée HP dans votre pays:
France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1 Avenue du Canada, 91947, Les Ulis
G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen
Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques. Vos droits en tant que consommateur au titre de la garantie légale de conformité mentionnée aux articles L. 211-4 à L. 211-13 du Code de la Consommation et de celle relatives aux défauts de la chose vendue, dans les conditions prévues aux articles 1641 à 1648 et 2232 du Code de Commerce ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur (www.hp.com/go/eu-legal). Vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir d’exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales applicables mentionnées ci-dessus. POUR RAPPEL: Garantie Légale de Conformité:
« Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors de la délivrance.
Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ».
Article L211-5 du Code de la Consommation: « Pour être conforme au contrat, le bien doit:
##### Italy
##### Spain
Article L211-12 du Code de la Consommation: « L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ». Garantie des vices cachés
Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. »
Article 1648 alinéa 1 du Code Civil:
« L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à compter de la découverte du vice. »
G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur (www.hp.com/go/eu-legal) ou vous pouvez également consulter le site Web des Centres européens des consommateurs (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux ans.
La Garanzia limitata HP è una garanzia commerciale fornita volontariamente da HP. Di seguito sono indicati nome e indirizzo della società HP responsabile della fornitura dei servizi coperti dalla Garanzia limitata HP nel vostro Paese:
Italia: HP Italy S.r.l., Via G. Di Vittorio 9, 20063 Cernusco S/Naviglio
I vantaggi della Garanzia limitata HP vengono concessi ai consumatori in aggiunta ai diritti derivanti dalla garanzia di due anni fornita dal venditore in caso di non conformità dei beni rispetto al contratto di vendita. Tuttavia, diversi fattori possono avere un impatto sulla possibilita’ di beneficiare di tali diritti. I diritti spettanti ai consumatori in forza della garanzia legale non sono in alcun modo limitati, né modificati dalla Garanzia limitata HP. Per ulteriori informazioni, si prega di consultare il seguente link: Garanzia legale per i clienti (www.hp.com/go/eu-legal), oppure visitare il sito Web dei Centri europei per i consumatori (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). I consumatori hanno il diritto di scegliere se richiedere un servizio usufruendo della Garanzia limitata HP oppure rivolgendosi al venditore per far valere la garanzia legale di due anni.
Su Garantía limitada de HP es una garantía comercial voluntariamente proporcionada por HP. El nombre y dirección de las entidades HP que proporcionan la Garantía limitada de HP (garantía comercial adicional del fabricante) en su país es:
España: Hewlett-Packard Española S.L. Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-legal). Para más información, consulte el siguiente enlace: Garantía legal del
consumidor o puede visitar el sitio web de los Centros europeos de los consumidores (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Los clientes tienen derecho a elegir si reclaman un servicio acogiéndose a la Garantía limitada de HP o al vendedor de conformidad con la garantía legal de dos años.
##### Denmark
Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er ansvarligt for HP's begrænsede garanti i dit land, er som følger:
Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød
Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra sælgeren af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke din ret til at opnå disse rettigheder. Forbrugerens lovbestemte rettigheder begrænses eller påvirkes ikke på nogen måde af den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.
##### Norway
HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap innestår for garantien:
Norge: HP Norge AS, Rolfbuktveien 4b, 1364 Fornebu
HPs garanti kommer i tillegg til det mangelsansvar HP har i henhold til norsk forbrukerkjøpslovgivning, hvor reklamasjonsperioden kan være to eller fem år, avhengig av hvor lenge salgsgjenstanden var ment å vare. Ulike faktorer kan imidlertid ha betydning for om du kvalifiserer til å kreve avhjelp iht slikt mangelsansvar. Forbrukerens lovmessige rettigheter begrenses ikke av HPs garanti. Hvis du vil ha mer informasjon, kan du klikke på følgende kobling: Juridisk garanti for forbruker (www.hp.com/go/eu-legal) eller du kan besøke nettstedet til de europeiske forbrukersentrene (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrukere har retten til å velge å kreve service under HPs garanti eller iht selgerens lovpålagte mangelsansvar.
##### Sweden
HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och adress till det HP-företag som ansvarar för HP:s begränsade garanti i ditt land är som följer:
Sverige: HP PPS Sverige AB, SE-169 73 Stockholm
Fördelarna som ingår i HP:s begränsade garanti gäller utöver de lagstadgade rättigheterna till tre års garanti från säljaren angående varans bristande överensstämmelse gentemot köpeavtalet, men olika faktorer kan påverka din rätt att utnyttja dessa rättigheter. Konsumentens lagstadgade rättigheter varken begränsas eller påverkas på något sätt av HP:s begränsade garanti. Mer information får du om du följer denna länk: Lagstadgad garanti för konsumenter (www.hp.com/go/eu-legal) eller så kan du gå till European Consumer Centers webbplats (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Konsumenter har rätt att välja om de vill ställa krav enligt HP:s begränsade garanti eller på säljaren enligt den lagstadgade treåriga garantin.
##### Portugal
A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes:
Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D. Sancho I, Quinta da Fonte, Porto Salvo, Lisboa, Oeiras, 2740 244 As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do contrato de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneficiar de tais direitos. Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma alguma pela Garantia Limitada HP. Para mais informações, consulte a ligação seguinte: Garantia legal do consumidor (www.hp.com/go/eu-legal) ou visite o Web site da Rede dos Centros Europeus do Consumidor (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Os consumidores têm o direito de escolher se pretendem reclamar assistência ao abrigo da Garantia Limitada HP ou contra o vendedor ao abrigo de uma garantia jurídica de dois anos.
##### Greece and Cyprus
Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP. Η επωνυμία και η διεύθυνση του νομικού προσώπου ΗΡ που παρέχει την Περιορισμένη εγγύηση ΗΡ στη χώρα σας είναι η εξής:
Ελλάδα /Κύπρoς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki Ελλάδα /Κύπρoς: HP Συστήματα Εκτύπωσης και Προσωπικών Υπολογιστών Ελλάς Εταιρεία Περιορισμένης Ευθύνης, Tzavella 1-3, 15232 Chalandri, Attiki Τα προνόμια της Περιορισμένης εγγύησης HP ισχύουν επιπλέον των νόμιμων δικαιωμάτων για διετή εγγύηση έναντι του Πωλητή για τη μη συμμόρφωση των προϊόντων με τις συνομολογημένες συμβατικά ιδιότητες, ωστόσο η άσκηση των δικαιωμάτων σας αυτών μπορεί να εξαρτάται από διάφορους παράγοντες. Τα νόμιμα δικαιώματα των καταναλωτών δεν περιορίζονται ούτε επηρεάζονται καθ’ οιονδήποτε τρόπο από την Περιορισμένη εγγύηση HP. Για περισσότερες πληροφορίες, συμβουλευτείτε την ακόλουθη τοποθεσία web: Νόμιμη εγγύηση καταναλωτή (www.hp.com/go/eu-legal) ή μπορείτε να επισκεφτείτε την τοποθεσία web των Ευρωπαϊκών Κέντρων Καταναλωτή (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Οι καταναλωτές έχουν το δικαίωμα να επιλέξουν αν θα αξιώσουν την υπηρεσία στα πλαίσια της Περιορισμένης εγγύησης ΗΡ ή από τον πωλητή στα πλαίσια της νόμιμης εγγύησης δύο ετών.
##### Hungary
A HP korlátozott jótállás egy olyan kereskedelmi jótállás, amelyet a HP a saját elhatározásából biztosít. Az egyes országokban a HP mint gyártó által vállalt korlátozott jótállást biztosító HP vállalatok neve és címe:
Magyarország: HP Inc Magyarország Kft., H-1117 Budapest, Alíz utca 1.
A HP korlátozott jótállásban biztosított jogok azokon a jogokon felül illetik meg Önt, amelyek a termékeknek az adásvételi szerződés szerinti minőségére vonatkozó kétéves, jogszabályban foglalt eladói szavatosságból, továbbá ha az Ön által vásárolt termékre alkalmazandó, a jogszabályban foglalt kötelező eladói jótállásból erednek, azonban számos körülmény hatással lehet arra, hogy ezek a jogok Önt megilletike. További információért kérjük, keresse fel a következő webhelyet: Jogi Tájékoztató Fogyasztóknak (www.hp.com/go/eu-legal) vagy látogassa meg az Európai Fogyasztói Központok webhelyét (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott
jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik.
##### Czech Republic
Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující:
Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4
Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropského spotřebitelského centra (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Spotřebitelé mají právo se rozhodnout, zda chtějí službu reklamovat v rámci omezené záruky HP nebo v rámci zákonem stanovené dvouleté záruky u prodejce.
##### Slovakia
Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine:
Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava
Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy. Možnosť uplatnenia takých prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý je spotrebiteľom. Ďalšie informácie nájdete na nasledujúcom prepojení: Zákonná záruka spotrebiteľa (www.hp.com/go/eu-legal), prípadne môžete navštíviť webovú lokalitu európskych zákazníckych stredísk (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Spotrebitelia majú právo zvoliť si, či chcú uplatniť servis v rámci Obmedzenej záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu.
##### Poland
Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres podmiotu HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce:
Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego, pod numerem KRS 0000546115, NIP 5213690563, REGON 360916326, GIOŚ E0020757WZBW, kapitał zakładowy 480.000 PLN.
Świadczenia wynikające z Ograniczonej gwarancji HP stanowią dodatek do praw przysługujących nabywcy w związku z dwuletnią odpowiedzialnością sprzedawcy z tytułu niezgodności towaru z umową (rękojmia). Niemniej, na możliwość korzystania z tych praw mają wpływ różne czynniki. Ograniczona gwarancja HP w żaden sposób nie ogranicza praw konsumenta ani na nie nie wpływa. Więcej informacji można znaleźć pod następującym łączem: Gwarancja prawna konsumenta (www.hp.com/go/eu-legal), można także odwiedzić stronę internetową Europejskiego Centrum Konsumenckiego (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Konsumenci mają prawo wyboru co do możliwosci skorzystania albo z usług gwarancyjnych przysługujących w ramach Ograniczonej gwarancji HP albo z uprawnień wynikających z dwuletniej rękojmi w stosunku do sprzedawcy.
##### Bulgaria
Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва:
HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул. Околовръстен Път No 258, Бизнес Център Камбаните
Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки това, различни фактори могат да окажат влияние върху условията за получаване на тези права. Законовите права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената гаранция на HP. За допълнителна информация, моля вижте Правната гаранция на потребителя (www.hp.com/go/eu-legal) или посетете уебсайта на Европейския потребителски център (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Потребителите имат правото да избират дали да претендират за извършване на услуга в рамките на Ограничената гаранция на HP или да потърсят такава от търговеца в рамките на двугодишната правна гаранция.
##### Romania
Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele:
Romănia: HP Inc Romania SRL, 6 Dimitrie Pompeiu Boulevard, Building E, 2nd floor, 2nd District, Bucureşti
Beneficiile Garanției limitate HP se aplică suplimentar faţă de orice drepturi privind garanţia de doi ani oferită de vânzător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diverşi factori pot avea impact asupra eligibilităţii dvs. de a beneficia de aceste drepturi. Drepturile legale ale consumatorului nu sunt limitate sau afectate în vreun fel de Garanția limitată HP. Pentru informaţii suplimentare consultaţi următorul link: garanția acordată consumatorului prin lege (www.hp.com/go/eu-legal) sau puteți accesa site-ul Centrul European al Consumatorilor (http://ec.europa.eu/consumers/solving_consumer_disputes/ non-judicial_redress/ecc-net/index_en.htm). Consumatorii au dreptul să aleagă dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi ani.
##### Belgium and the Netherlands
De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres van de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is als volgt:
Nederland: HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan conformiteit van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren een impact hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de consument worden op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg voor meer informatie de volgende webpagina: Wettelijke garantie van de consument (www.hp.com/go/eulegal) of u kan de website van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumenten hebben
het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie.
##### Finland
HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat:
Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo
HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä.
##### Slovenia
Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:
Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino pravno jamstvo (www.hp.com/go/eu-legal); ali pa obiščite spletno mesto evropskih središč za potrošnike (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošniki imajo pravico izbrati, ali bodo uveljavljali pravice do storitev v skladu z omejeno garancijo HP ali proti prodajalcu v skladu z dvoletno zakonsko garancijo.
##### Croatia
HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog za HP ograničeno jamstvo u vašoj državi:
Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000 Zagreb Pogodnosti HP ograničenog jamstva vrijede zajedno uz sva zakonska prava na dvogodišnje jamstvo kod bilo kojeg prodavača s obzirom na nepodudaranje robe s ugovorom o kupnji. Međutim, razni faktori mogu utjecati na vašu mogućnost ostvarivanja tih prava. HP ograničeno jamstvo ni na koji način ne utječe niti ne ograničava zakonska prava potrošača. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošače (www.hp.com/go/eu-legal) ili možete posjetiti web-mjesto Europskih potrošačkih centara (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošači imaju pravo odabrati žele li ostvariti svoja potraživanja u sklopu HP ograničenog jamstva ili pravnog jamstva prodavača u trajanju ispod dvije godine.
##### Latvia
HP ierobežotā garantija ir komercgarantija, kuru brīvprātīgi nodrošina HP. HP uzņēmums, kas sniedz HP ierobežotās garantijas servisa nodrošinājumu jūsu valstī:
Latvija: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz pārdevēja un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam, tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju.
##### Lithuania
HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių, teikiančių HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai:
Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja įstatymais nustatytų vartotojo teisių. Daugiau informacijos rasite paspaudę šią nuorodą: Teisinė vartotojo garantija (www.hp.com/go/eu-legal) arba apsilankę Europos vartotojų centro internetinėje svetainėje (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją.
##### Estonia
HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest vastutab HP üksus aadressil:
Eesti: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui toode ei vasta müügilepingu tingimustele. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet leiate järgmiselt lingilt: tarbija õiguslik garantii (www.hp.com/go/eu-legal) või võite külastada Euroopa tarbijakeskuste veebisaiti (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid.
##### Russia
####### Срок службы принтера для России
Срок службы данного принтера HP составляет пять лет в нормальных условиях эксплуатации. Срок службы отсчитывается с момента ввода принтера в эксплуатацию. В конце срока службы HP рекомендует посетить веб-сайт нашей службы поддержки по адресу http://www.hp.com/support и/или связаться с авторизованным поставщиком услуг HP для получения рекомендаций в отношении дальнейшего безопасного использования принтера.
#### HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.
| | |---|
ENWW HP policy on non-HP supplies 111
#### HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
#### Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: the date when the toner cartridge was first installed, the date when the toner cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well.
Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.
ENWW Data stored on the toner cartridge 113
#### End User License Agreement
READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term "Software Product" means computer software and may include associated media, printed materials and "online" or electronic documentation.
An amendment or addendum to this EULA may accompany the HP Product. RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement.
To the extent permitted by applicable law, by accepting these terms and conditions you consent to the collection and use of anonymous and personal data by HP, its subsidiaries, and affiliates as
described in this EULA and as further described in HP’s privacy policy: www8.hp.com/us/en/ privacy/privacy.html?jumpid=reg_r1002_usen_c-001_title_r0001
IN AUSTRALIA AND NEW ZEALAND, THE SOFTWARE COMES WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER AUSTRALIAN AND NEW ZEALAND CONSUMER LAWS. AUSTRALIAN CONSUMERS ARE ENTITLED TO A REPLACEMENT OR A REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. AUSTRALIAN CONSUMERS ARE ALSO ENTITLED TO HAVE THE SOFTWARE REPAIRED OR REPLACED IF IT FAILS TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE. NEW ZEALAND CONSUMERS WHO ARE PURCHASING GOODS FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR CONSUMPTION AND NOT FOR THE PURPOSE OF A BUSINESS (“NEW ZEALAND CONSUMERS”) ARE ENTITLED TO REPAIR, REPLACEMENT OR REFUND FOR A FAILURE AND COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.
© Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. All other product names mentioned herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. To the extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2015
#### Customer self-repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
#### Customer support
Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready.
Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.
Get 24-hour Internet support, and download software utilities and drivers
www.hp.com/support/ljp1100series
Order additional HP service or maintenance agreements www.hp.com/go/carepack Register your product www.register.hp.com
ENWW Customer support 119
C Specifications
#### Physical specifications
Table C-1 Physical specifications1 Specification HP LaserJet Professional P1100 Printer series Product weight 4.7 kg (10.4 lb) Product height 194 mm (7.6 in) Product depth 224 mm (8.8 in) Product width 347 mm (13.7 in)
1 Values are based on preliminary data. See www.hp.com/support/ljp1100series.
#### Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/go/ljp1100_regulatory for current information.
#### Environmental specifications
######### Table C-2 Environmental specifications
Operating1 Storage1 Temperature 15° to 32.5°C (59° to 90.5°F) -20° to 40°C (-4° to 104°F) Relative Humidity 10% to 80% 10% to 90%
1 Values are based on preliminary data. See www.hp.com/support/ljp1100series.
122 Appendix C Specifications ENWW
D Environmental product stewardship program
#### Protecting the environment
HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
#### Ozone production
The airborne emissions of ozone for this product has been measured according to a generally recognized method* and when these emissions data are applied to a “generic office model exposure scenario”**, HP is able to determine there is no appreciable amount of ozone generated during printing that exceeds any current indoor air quality standards or guidelines.
#### Power consumption
Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves money without affecting the high performance of this product. HP printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar
#### Toner consumption
EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge.
#### Paper use
This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
#### Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
#### HP LaserJet print supplies
Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.1
All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products. No Original HP cartridges returned through HP Planet Partners are ever sent to a landfill, and HP never refills or resells Original HP cartridges.
To participate in HP Planet Partners return and recycling program, visit www.hp.com/recycle. Select your country/region for information on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package.
1 Program availability varies. For more information, visit www.hp.com/recycle.
#### Paper
This product is capable of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002.
Material restrictions This HP product does not contain added mercury. This HP product does not contain a battery.
#### Disposal of waste equipment by users (EU and India)
This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle.
ENWW Paper use 125
#### Electronic hardware recycling
HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle.
#### Brazil hardware recycling information
Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.
Após o uso, as pilhas e/ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada pela HP.
Para maiores informações, inclusive sobre os pontos de recebimento, acesse: www.hp.com.br/reciclar
#### Chemical substances
HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
#### Product Power Data per European Union Commission Regulation 1275/2008
For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/ environment/productdata/itecodesktop-pc.html.
#### Restriction on Hazardous Substances statement (India)
#### Restriction on Hazardous Substances statement (Turkey)
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
#### Restriction on Hazardous Substances statement (Ukraine)
Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057
#### Substances Table (China)
| | | | | | | | |---|---|---|---|---|---|---| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内,请在独立的隔离区域使用。 如需长时间使用本产品或打印大量文件,请确保在通风良好的房间内使用。 如您需要确认本产品处于零能耗状态,请按下电源关闭按钮,并将插头从电源插座断开。 您可以使用再生纸,以减少资源耗费。
ENWW Restriction on Hazardous Substances statement (Ukraine) 127
#### The regulation of the implementation on China energy label for printer, fax, and copier
#### Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds.
#### EPEAT
Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/ pdf/epeat_printers.pdf.
#### For more information
To obtain information about these environmental topics:
| | | | | | | |
|---|---|---|---|---|---|---| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
E Regulatory information
ENWW 129
#### Declaration of Conformity (HP LaserJet Professional P1102, P1102s, P1106, P1108, and P1109)
Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc. DoC#: BOISB-0901-00-rel.12.0 Manufacturer's Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares, that the product Product Name: HP LaserJet Pro P1102 / P1102 / P1109
HP LaserJet Pro P1102s / P1106 / P1108 Regulatory Model:2) BOISB-0901-00 Product Options: ALL Print Cartridges: CE285A, CC388A conforms to the following Product Specifications: SAFETY: IEC 60950-1:2005 + A1:2009 / EN60950-1: 2006 +A11:2009 +A1:2010 +A12:2011
IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product) IEC 62479:2010 / EN62479:2010 GB4943-2001
EMC: CISPR22:2008 / EN55022:2010 - Class B11)
ENERGY USE: Regulation (EC) No. 1275/2008
EN50564:2011, IEC62301:2011 RoHS EN 50581:2012 Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC, and the Ecodesign Directive 2009/125/EC, the RoHS Directive 2011/65/EU and carries the CE-Marking accordingly.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Shanghai, China Nov.1, 2015
For Regulatory Topics only, contact: European Contact HP Deutschland GmbH, HQ-TRE, 71025 Boeblingen, Germany USA Contact HP Inc., 1501 Page Mill Rd., Palo Alto, CA 94304, U.S.A. 650-857-1501
ENWW Declaration of Conformity (HP LaserJet Professional P1102, P1102s, P1106, P1108, and P1109) 131
#### Declaration of Conformity (HP LaserJet Pro P1102w and P1109w)
Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc. DoC#: BOISB-0901-06-rel.9.0 Manufacturer's Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares, that the product Product Name: HP LaserJet Pro P1102w / HP LaserJet Pro P1109w Regulatory Model:2) BOISB-0901-06 Product Options: ALL Radio Module3) SDGOB-0892 Print Cartridges: CE285A conforms to the following Product Specifications: SAFETY: IEC 60950-1:2005+A1:2009 / EN 60950-1:2006+A11:2009+A1:2010+A12:2011
IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 GB4943-2011
EMC: CISPR22:2008 / EN55022:2010 - Class B1) EN 61000-3-2:2006 +A1:2009 +A2:2009 EN 61000-3-3:2008 EN 55024:2010 FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4 GB9254-2008, GB17625.1-2003
Radio3) EN 301 489-1 V1.9.2 / EN 301 489-17 :V2.2.1 EN 300 328 V1.8.1 FCC Title 47 CFR, Part 15 Subpart C (Section 15.247) / IC: RSS-210 IEC 62311 :2007 / EN62311 :2008
ENERGY USE: Regulation (EC) No. 1275/2008
EN50564:2011, IEC62301:2011 RoHS EN 50581 :2012 Supplementary Information:
The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC, EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC, the Ecodesign Directive 2009/125/EC, and the RoHS Directive 2011/65/EU; and carries the CE-Marking accordingly.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Shanghai, China Nov.1, 2015
For Regulatory Topics only, contact: European Contact HP Deutschland GmbH, HQ-TRE, 71025 Boeblingen, Germany USA Contact HP Inc., 1501 Page Mill Rd., Palo Alto, CA 94304, U.S.A. 650-857-1501
ENWW Declaration of Conformity (HP LaserJet Pro P1102w and P1109w) 133
#### Regulatory statements
##### FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
| | |---|
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
##### Canada - Industry Canada ICES-003 Compliance Statement
CAN ICES-3(B)/NMB-3(B)
VCCI statement (Japan)
| | |---|
EMC statement (Korea)
| | | |---|---|
Power cord instructions
Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.
Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
##### Power cord statement (Japan)
| | |---|
##### Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional P1100, P1100w, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti. VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
####### VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
####### HUOLTO
HP LaserJet Professional P1100, P1100w - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
####### VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
####### VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
######## Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
##### GS statement (Germany)
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.
Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte Sonneneinstrahlung) kann es zu Reflexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit der dargestellten Zeichen kommen.
##### Eurasian Conformity (Belarus, Kazakhstan, Russia)
#### Additional statements for wireless products
FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 in) during normal operation.
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CAUTION: Based on Section 15.21 of the FCC rules, changes of modifications to the operation of this product without the express approval by HP may invalidate its authorized use.
##### Australia statement
This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.
##### Brazil ANATEL statement
Este equipamento opera em caráter secundário, isto é, não tem direito à proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
##### Canadian statements
For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.
Pour l´usage d´intérieur. Le présent appareil numérique n´émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-210 d´Industrie Canada.
##### Exposure to Radio Frequency Radiation (Canada)
WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation.
To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).
##### European Union regulatory notice
The telecommunications functionality of this product may be used in the following EU and EFTA countries/ regions:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
##### Notice for use in Russia
Существуют определенные ограничения по использованию беспроводных сетей (стандарта 802.11 b/ g) с рабочей частотой 2,4 ГГц: Данное оборудование может использоваться внутри помещений с использованием диапазона частот 2400-2483,5 МГц (каналы 1-13). При использовании внутри помещений максимальная эффективная изотропно–излучаемая мощность (ЭИИМ) должна составлять не более 100мВт.
Mexico statement Aviso para los usuarios de México “La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada." Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.
##### Taiwan statement
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##### Korean statement

ENWW Additional statements for wireless products 139
##### Vietnam Telecom wired/wireless marking for ICTQC Type approved products
| | | |---|---|
Index
ordering 97, 98 part numbers 98
acoustic specifications 122 address, printer
Macintosh, troubleshooting 94 AirPrint 45 altitude specifications 122 anticounterfeit supplies 52, 112
features 3 jams, clearing 78
bins, output
capacity 34 blank pages
problem-solving 90
USB, problem-solving 90 canceling
printing 38 canceling a print request 38 cartridges
non-HP 111 part numbers 98 recycling 52, 125 storage 52 warranty 110
cautions iii change
pickup roller 57 separation pad 60
clean pickup roller 63
cleaning exterior 67 media path 64 printer 63
clearing jams
locations 76 configuration page 48 connecting to the network 26 control panel
settings 11, 16 status-light patterns 72
conventions, document iii counterfeit supplies 52, 112 cover pages 20, 40 crooked pages 83 custom-size paper settings
Macintosh 20 customer support
online 119
D demo page 48 disposal, end-of-life 125 document conventions iii dots per inch (dpi)
specifications 3
double-sided printing 21 Macintosh 21 paper loading orientation 35 See also duplex printing
dpi (dots per inch) specifications 3
drivers Macintosh settings 20 Macintosh, troubleshooting 93 paper types 34 presets (Macintosh) 20 quick sets (Windows) 39
settings 11, 12, 16, 17 Windows, opening 39
duplex printing 21 Macintosh 21 paper loading orientation 35 See also double-sided printing
Configuration page 49 Information tab 49 Networking tab 50 product status 49 Settings tab 50 shop for supplies 50 supplies status 49 support 50 using 49
end-of-life disposal 125 envelopes
loading orientation 35 environment specifications 122 environmental features 2 environmental stewardship
program 123
ePrint 43 AirPrint 45 HP Cloud Print 43 HP Direct Print 44
errors
software 93 Eurasian conformity 137 EWS. See embedded Web server
Finnish laser safety statement 135 first page
use different paper 20 fraud hotline 52 fraud Web site 112
OE 93
configuration page 48 demo page 48 supplies status page 48 Information tab (embedded Web
server) 49
input tray capacity 34 features 3 loading priority feed slot 35
interface ports types included 3
IP address Macintosh, troubleshooting 94 manual configuration 27
common causes of 75 locations 76 output-bin, clearing 78 preventing 82 tray, clearing 76
Japanese VCCI statement 134
L laser safety statements 135 license, software 114 light patterns 72 link speed settings 28 loading media
priority feed slot 35
driver settings 17, 20 drivers, troubleshooting 93 problems, troubleshooting 93 removing software 16 resize documents 20 supported operating systems
16 USB card, troubleshooting 95 wireless install 18
Macintosh driver settings
custom-size paper 20 managing network 27 material restrictions 125 Material Safety Data Sheet (MSDS)
128 media custom-size, Macintosh
settings 20 first page 20 pages per sheet 21 select size and type 32 supported sizes 33
media path, cleaning 64 memory chip, toner cartridge
description 113 mercury-free product 125 model number 6 multiple pages per sheet 21
IP address configuration 27 link speed settings 28 operating systems supported
24 password, changing 27 password, setting 27 settings, changing 27 settings, viewing 27
network connection 26 Networking tab (embedded Web
server) 50 non-HP supplies 111 notes iii
specifications 122 operating systems supported 16 operating systems Windows,
supported 10 operating systems, networks 24 ordering
part numbers for 98 supplies and accessories 98
ordering supplies
Web sites 97 orientation
paper, while loading 35
output bin capacity 34 features 3
output quality. See print quality
blank 90 not printing 90 printing slowly 90
pages per sheet 21 pages, skewed 83 paper
covers, using different paper 40 custom size, selecting 40 custom-size, Macintosh
settings 20 first and last pages, using
different paper 40 first page 20 loading orientation 35 pages per sheet 21 size, selecting 40 supported sizes 33 supported types 34 type, selecting 40
paper handling problem-solving 83
paper input tray features 3 paper input trays
feeding problems, solving 83 paper jams. See jams paper output bin
features 3 paper, ordering 98 part numbers
print cartridges 98 pausing a print request 38 physical specifications 122 pickup roller
change 57 clean 63
ports troubleshooting Macintosh 95 types included 3
power consumption 122 problem-solving 70
presets (Macintosh) 20 print cartridges
part numbers 98 recycling 52 redistributing toner 53 storage 52
print density 88 print media
supported 33
print quality creases 87 curl 86 dropouts 84 gray background 85 improve 84 light or faded print 84 loose toner 85 misformed characters 86 moisture on trailing edge 88 page skew 86 problem-solving 84 specifications 3 steam or vapor from the
product 88 toner scatter outline 87 toner smear 85 toner specks 84 vertical lines 85 vertical repetitive defects 86
wave 86 wrinkles 87
print tasks 37 printer
cleaning 63
printer information pages configuration page 48 demo page 48 supplies status page 48
printing configuration page 48 demo page 48 problem-solving 90 supplies status page 48
priority feed slot
loading 35 priority, settings 11, 16 problem-solving 70
blank pages 90 direct-connect problems 91 output quality 84 pages not printing 90 pages printing slowly 90 paper handling 83 status-light patterns 72 USB cables 90 Windows issues 93 wireless problems 91 See also solving
product software for Windows 9 view 4
specifications 3 quick sets 39
electronic hardware 126 recycling supplies 52 redistributing toner 53 removing Macintosh software 16 removing software
Windows 13 resize documents
Macintosh 20
resolution problem-solving quality 84 specifications 3
S safety statements 135 scale documents
Macintosh 20 separation pad
change 60 serial number 6 settings
driver presets (Macintosh) 20 drivers 12, 17 priority 11, 16
Settings tab (embedded Web
server) 50 size specifications, product 122 size, media
tray selection 32 skewed pages 83 software
embedded Web server 14, 18 problems 93 settings 11, 16 software license agreement 114 supported operating systems
16 supported Windows operating
systems 10 uninstalling for Windows 13 uninstalling Macintosh 16
solving 70 creases 87 curl 86 direct-connect problems 91 dropouts 84 feeding problems 83 gray background 85 light or faded print 84 loose toner 85 misformed characters 86 moisture on trailing edge 88 page skew 86 skewed pages 83 steam or vapor from the
product 88 toner scatter outline 87 toner smear 85 toner specks 84
vertical lines 85 vertical repetitive defects 86 wave 86 wireless problems 91 wrinkles 87 See also problem-solving
special media
guidelines 31 special paper
guidelines 31
specifications device features 3 electrical and acoustic 122 environment 122 physical 122
Spool32 errors 93 status-light patterns 72 stopping a print request 38 storing
print cartridges 52 product 122
supplies counterfeit 52, 112 non-HP 111 ordering 97, 98 part numbers 98 recycling 52, 125 supplies status page 48 support
online 119 supported media 33
T TCP/IP
operating systems supported 24 technical support
online 119 temperature specifications 122 tips iii toner
loose toner 85 low 84 redistributing 53 scatter outline 87 smear 85 specks 84
toner cartridges memory chips 113 non-HP 111
recycling 125 warranty 110
tray
features 3 jams, clearing 76
Tray 1 21 trays
capacity 34 double-sided printing 21 loading 35 paper orientation 35
troubleshooting 70 Macintosh problems 93 See also solving; problem-solving
troubleshooting checklist 70 types, media
tray selection 32
Windows software 13 uninstalling Macintosh software 16 uninstalling Windows software 13 USB cable, part number 98 USB port
problem-solving 90 troubleshooting Macintosh 95 type included 3
customer self repair 118 license 114 product 100 toner cartridges 110
waste disposal 125 Web sites
customer support 119 fraud reports 52, 112 Material Safety Data Sheet
(MSDS) 128 ordering supplies 97
Windows driver settings 12 problem-solving issues 93