HP Officejet Pro 9010e All-in-One Printer manual
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HP Officejet Pro 9010e All-in-One Printer

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

19 total
1

What ink cartridges are compatible with the HP OfficeJet Pro 9010e?

The printer uses four ink cartridges: HP 965 Black, Cyan, Magenta, and Yellow. High-yield XL versions are also available, with the HP 965XL Black yielding approximately 2,000 pages and the HP 965XL Cyan, Magenta, and Yellow each yielding approximately 1,600 pages. The printer is designed to work only with cartridges that have new or reused HP electronic circuitry. (Page 2)

2

What is the paper input capacity of the HP OfficeJet Pro 9010e?

The standard paper tray holds up to 250 sheets. The automatic document feeder (ADF) holds up to 35 sheets, and the printer also supports up to 30 envelopes, up to 50 label sheets, and up to 50 card sheets. (Page 2)

3

What wireless connectivity options does the HP OfficeJet Pro 9010e support?

The printer has built-in Wi-Fi 802.11a/b/g/n and supports Wi-Fi Direct Printing, Apple AirPrint, Mopria, and the HP Smart app for mobile printing. It also includes a built-in Ethernet port for wired network connectivity. Note that wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. (Pages 2–3)

4

What operating systems are compatible with the HP OfficeJet Pro 9010e?

The printer is compatible with Windows 11, Windows 10, Windows 8, Windows 7, Windows Server, and ChromeOS. For Mac, the minimum supported versions are macOS v10.14 Mojave, macOS v10.15 Catalina, and macOS v11 Big Sur. Both Windows and Mac require at least 2 GB of available hard disk space and an internet connection. (Page 2)

5

What is the maximum print resolution of the HP OfficeJet Pro 9010e?

For black printing, the best resolution is 1200 x 1200 rendered dpi. For colour printing, the best resolution is up to 4800 x 1200 optimized dpi when using HP Advanced Photo Paper with a 1200 x 1200 dpi input. (Page 2)

6

What warranty does the HP OfficeJet Pro 9010e come with?

The printer includes a one-year limited hardware warranty, along with 24-hour, 7-days-a-week web support and business-hour phone support within the warranty period. Activating HP+ at setup and completing a separate online registration within 60 days of purchase can extend the total warranty up to 3 years. (Pages 2–3)

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Full Manual

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Data sheet HP OfficeJet Pro 9010e All-in-One Printer Full-featured, all-around productivity Count on fast print speeds up to to 22 ppm , automatic two-sided printing, reliable Wi-Fi® connectivity, and a 250-sheet paper tray. Choose HP+, the smart printing system that keeps you connected and ready to print from virtually anywhere This is an HP+ enabled printer. Choose HP+ at product setup to activate benefits. HP+ requires an HP account, ongoing connection to the internet, and exclusive use of Original HP Ink cartridges for the life of the printer. More at: http://www.hp.com/plus-faq This printer is intended to work only with cartridges that have new or reused HP electronic circuitry, and it uses dynamic security measures to block cartridges using modified or non-HP circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP electronic circuitry enables the use of reused, remanufactured, and refilled cartridges. More at: http://www.hp.com/learn/ds Designed to save you time Eliminate steps in repetitive tasks, using Shortcuts. Scan to the cloud, email, and more – in a tap. Create editable, searchable documents scanning from your phone or printer, using Shortcuts. Work fast and hands-free with the 35-page auto-feeder. Get automatic two- sided printing and scanning. Easily print, scan, and copy from your phone, using the HP Smart app. Never run out of ink with Instant Ink Never run out of ink. Convenient ink cartridge replacements and smart delivery included. Save up to 50% with Instant Ink. Enroll to get ink, delivery and recycling starting at AUD 3.49 a month. Peace of mind with plan flexibility to change or cancel anytime at no cost. Help us put plastic back into printers with prepaid recycling service included. HP+: Smart printing has arrived A cloud-connected HP+ printer is smarter - it keeps itself up to date and ready to print. First 6 months of Instant Ink included ; after 6 months, monthly fee charged automatically unless cancelled. Print and scan from the palm of your hand. Enjoy advanced productivity features for 2 years with HP+. Putting the planet first with Forest First prints Enhanced security, reliable connections Reduce interruptions with self-healing Wi-Fi™ that keeps you connected. Get security essentials to help maintain privacy and control. Count on chatbot support and helpful notifications with the HP Smart app. Easily share resources – access and print with wireless and Ethernet networking. 7 2 1 1 1 1 1 8 8 4 11 14 10 6 1 13 2 1 2

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Data sheet | HP OfficeJet Pro 9010e All-in-One Printer Technical specifications Functions Print, copy, scan, fax Print technology HP Thermal Inkjet Print speed Black (A4, ISO): Up to 22 ppm; Colour (A4, ISO): Up to 18 ppm; Draft black (A4): Up to 32 ppm; Draft colour (A4): Up to 32 ppm: First page out Black (A4, ready): As fast as 9 sec; Colour (A4, ready): As fast as 10 sec Print resolution Black (best): 1200 x 1200 rendered dpi; Colour (best): Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input Monthly duty cycle Up to 25,000 pages A4; Recommended monthly page volume: Up to 1500 Printer smart software features Orientation: Portrait/Landscape; Print on Both Sides: None/Flip on Long Edge/Flip on Short Edge; Page Order: Front to Back/Back to Front; Pages per Sheet: 1, 2, 4, 6, 9, 16; Quality Settings: Draft/Normal/Best; Printing Shortcuts; Print in Grayscale: Off/High Quality Grayscale/Black Ink Only; Pages per Sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left; Print in Max DPI: No/Yes; HP Real Life Technologies: Off/On; Booklet: None/Booklet-Left Binding/Booklet-Right Binding; Pages to Print: Print All Pages/Print Odd Pages Only/Print Even Pages Only; Borderless Printing: Off/On; Page Borders: Off/On; Standard print languages

Hp Pcl3 Gui

Print area Print margins: Top: 3.3 mm, Bottom: 3.3 mm, Left: 3.3 mm, Right: 3.3 mm; Maximum print area: 216 x 356 mm (Legal) Borderless printing Yes, on photo paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4) Number of supplies 4 (1 each black, cyan, magenta, yellow) Multitasking supported Yes Duplex printing Automatic (standard) Copy speed Black (A4, ISO): Up to 21 cpm; Colour (A4, ISO): Up to 15 cpm Copier specifications Copier settings: Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Enhancements; Maximum number of copies: Up to 99 copies; Copy resolution: Up to 600 dpi; Reduce/Enlarge: 25 to 400% Scan speed Normal (A4): Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color); Duplex (A4): Up to 4 ipm (200 ppi, b&w); Up to 4 ipm (200 ppi, color) Scan file format

Jpg, Bmp, Tiff, Pdf, Rtf, Txt, Png

Scanner specifications Scanner type: Easy slide-off glass, dual pass 2-sided ADF; Scan input modes: Front- panel scan, copy, HP Software, EWS, Mobile apps; Twain version: Version 2.1; Scan size maximum (flatbed): 215.9 x 297 mm; Scan size maximum (ADF,metric): 215.9 x 355.6 mm; Optical scan resolution: Up to 1200 dpi Scanner advanced features OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print Scannable area Maximum media size (flatbed): 215.9 x 297 mm; Minimum media size (ADF): 127 X 127 mm; Maximum media size (ADF): 215.9 x 355.6 mm Bit depth/ Grey scale levels 24-bit / 256 Digital sending Standard: Scan-to E-mail; Scan to network folder; scan to SharePoint; Scan to thumb drive Fax Yes, color Fax specifications Fax memory: Up to 100 pages; Fax resolution: Standard: 203 x 98 dpi; Fine: 203 x 196 dpi, 256 levels of gray; Fax smart software features Digital Fax - Fax to PC is available with Windows (Please use: Visit http://www.hp.com/support to download the latest software. Processor speed 1.2 GHz Connectivity Standard: 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports; Optional: No Wireless Yes, built-in WiFi 802.11a/b/g/n Mobile printing capability Chrome OS; HP Smart app; Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ Certified Network capabilities Yes, via built-in Ethernet; Wireless 802.11a/b/g/n Memory Standard: 512 MB Number of paper trays Standard: 1 Media types Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy Media size Custom (metric): Tray 1: 76.2 x 127 to 215.9 x 355.6 mm Supported (metric): A4, A5, A6, B5(JIS), Card (A4, Hagaki, Ofuku Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL. Chou #3, Chou #4); 8.5 x 13 in Media weight, supported 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card) Input capacity Standard: Up to 250 sheets ADF: Standard, 35 sheets Envelopes: Up to 30 envelopes Labels: Up to 50 sheets Cards: Up to 50 sheets Output capacity Standard: Up to 60 sheets Envelopes: Up to 10 envelopes Labels: Up to 30 sheets Cards: Up to 30 cards Compatible operating systems Windows 11; Windows 10; Windows 8; Windows 7; Windows Server; ChromeOS Minimum system requirements Windows: Windows 10, 7: 32-bit or 64-bit, 2 GB available hard disk space, Internet connection,Internet Explorer. Mac: macOS v10.14 Mojave, macOS v10.15 Catalina, macOS v11 Big Sur; 2 GB HD; Internet required Software included HP Printer Software, Shop for Supplies Online Printer dimensions (W x D x H) Minimum: 439.3 x 342.5 x 278 mm; Maximum: 439.3 x 519.8 x 278 mm Package dimensions (W x D x H) 497 x 325 x 409 mm Printer weight 9.29 kg Package weight 11.02 kg Operating environment Temperature: 5 to 40°C Humidity: 25 to 75% RH Storage conditions Temperature: -40 to 60°C Acoustics Acoustic power emissions: 6.9 B(A) (printing at 20 ppm) Acoustic pressure emission: 63 dB(A) (printing at 20ppm) Power Requirements: Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz. Not dual voltage, power supply varies by part number with # Option code identifier. ; Consumption: Up to 30 watts (printing), 5.80 watts (ready), 1.20 watts (sleep), 0.08 watts (manual-off) ; Typical Electricity Consumption (TEC): 0.258 kWh/Week ; Power supply type: Internal (Built-in) Universal Power Supply Certifications CISPR 32:2012/EN 55032:2012 Class B; CISPR 24:2010/EN 55024:2010; EN 61000-3- 2:2014; EN 61000-3-3:2013; FCC CFR 47 Part 15 Class B (USA); ICES - 003, Issue 6 Class B (Canada); EN 301 489-1 (V2.1.1:2017), EN 301 489-17 (V3.1.1 2017) Sustainable impact specifications With the HP OfficeJet Pro 9000 series and Original HP supplies, hardware is designed to help reduce energy use, paper is responsibly sourced, and ink cartridges are easily recycled. Country of origin Product of Thailand Control panel 2.7" (6.86 cm) touchscreen control panel with CGD (color graphic display); 3 buttons: (home, help, back) What's in the box 22A60D: HP OfficeJet Pro 9010e All-in-One Printer; HP 965 Setup Black Ink Cartridge; HP 965 Setup Cyan Ink Cartridge; HP 965 Setup Magenta Ink Cartridge; HP Setup 965 Yellow Original Ink Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies] Supplies, After market or Supplies, replacement 3JA77AA HP 965 Cyan Original Ink Cartridge (~700 pages) 3JA78AA HP 965 Magenta Original Ink Cartridge (~700 pages) 3JA79AA HP 965 Yellow Original Ink Cartridge (~700 pages) 3JA80AA HP 965 Black Original Ink Cartridge (~1,000 pages) 3JA81AA HP 965XL High Yield Cyan Original Ink Cartridge (~1,600 pages) 3JA82AA HP 965XL High Yield Magenta Original Ink Cartridge (~1,600 pages) 3JA83AA HP 965XL High Yield Yellow Original Ink Cartridge (~1,600 pages) 3JA84AA HP 965XL High Yield Black Original Ink Cartridge (~2,000 pages) 3VK91A HP Professional Business Paper, Glossy, 180 g/m2, A4 (210 x 297 mm), 150 sheets () 9RR51A HP Advanced Photo Paper, Glossy, 250 g/m2, A4 (210 x 297 mm), 20 sheets () C6065A HP Iron-On Transfers, A4 (210 x 297 mm), 12 sheets () Service and Support UG075E HP 3 year Care Pack Next Business Day Exch OJ Pro Printer - M SVC UG470E HP 3 year Care Pack Onsite Exch OJ Pro Printer - M SVC UG248E HP 3 year Care Pack Return OJ-OJ pro printer - M SVC UG350E HP 3 year Care Pack Pickup Rtn OJ Pro Printer - M SVC U6N05E HP Installation w/Network Consumer Printer SVC Warranty One-year limited hardware warranty; 24-hour, 7 days a week Web support; business hour phone support within warranty period. 5 6 7 4 1 2 3 10

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Data sheet | HP OfficeJet Pro 9010e All-in-One Printer Messaging Footnotes Requires the HP Smart app download. For details on local printing requirements see http://www.hp.com/go/mobileprinting . Certain features/software are available in English language only, and differ between desktop and mobile applications. Subscription may be required; subscription may not be available in all countries. See details at http://www.hpsmart.com . Internet access required and must be purchased separately. HP account required for full functionality. List of supported operating systems available in app stores. Fax capabilities are for sending a fax only. After 2 years, monthly fee applies to continue advanced features with HP Smart Advance. HP Smart Advance is not available in all countries. For more information, see http://hpsmart.com Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. Compared to OEM printing apps for the majority of top-selling, network-capable inkjet/laser printers and all-in-ones for the home and office, priced ≤450 USD. Market share as reported by IDC Quarterly Hardcopy Peripherals Tracker – Final Historical CYQ4 2020. Claim based on research of printer manufacturer’s print apps and Keypoint Intelligence hands-on testing and study April 2021 commissioned by HP. For details, please see: http://keypointintelligence.com/HPSmartApp Based on monthly subscription cost of Instant Ink 700-page plans without purchase of additional sets of pages compared to cost per page to print ISO/IEC 24711 pages on most in-class, traditional A4 color inkjet cartridge printers & MFPs using original standard capacity cartridges priced for: Australia <299 AUD; New Zealand <349 NZD; Canada <=399 CAD & United States <399 USD. Sale prices not considered for this study. HP Ink Advantage printers excluded due to non-standard hardware & supplies model. Buyers Lab July 2020 study commissioned by HP, based on publicly available information as of June 1, 2020. Printers selected by market share in IDC Quarterly Hardcopy Peripherals Tracker - Final Historical 2020Q1. For details: http://www.keypointintelligence.com/HPInstantInk. Based on internal HP testing. Average timing estimate based on: 1) downloaded HP Smart app on mobile or desktop device, 2) setting up Shortcut, 3) scanning jobs which have more than 2-3 tasks associated with them (scan to email, save and rename, store to cloud, etc.). Average timing savings comparison based on using printer and desktop scan software to complete similar scanning tasks. Requires the HP Smart app download and supported HP printer. For details on local printing requirements see http://www.hp.com/go/mobileprinting. Instant Ink sign up required. Instant Ink not available in all countries. Subject to monthly page limit of plan selected. Must complete Instant Ink signup within 7 days of setting up the printer with the HP- recommended setup process as indicated in the instructions that came with your printer. Unless service is cancelled within the promotional period online at http://hpinstantink.com , a monthly service fee, based on the plan chosen, plus tax and overage fees will be charged to your credit/debit card. Customer will be charged for any overage fees and applicable taxes at the end of each month in the promotional period.  Use of in-box ink or toner cartridge is included in period of offer. One offer redeemable per printer. Included months offer with Instant Ink subject to change after 4.30.2022. Offer cannot be redeemed for cash. Setup Offer may be combined with other offers; see terms and conditions of the other offer for more details. Requires a valid credit/debit card, an email address, and Internet connection to printer. See additional offer information available during online signup process. For service details, see http://hpinstantink.com Up to 3 years HP Warranty in total, subject to activation of HP+ at set up and online registration. Three years consist of: (1) one year standard HP warranty; (2) one year extra HP warranty through HP+ activation at setup; and (3) one year bonus HP warranty through separate online registration, which must be completed at http://hp.com/eu/bonuswarranty within 60 days of printer purchase. Refer to the documentation in the printer box for further information on HP warranty. HP Warranty benefits apply without prejudice to any statutory rights provided under applicable consumer protection laws related to non-conformity of goods with the contract of sale. Such consumer statutory rights are not limited or affected in any manner by the HP Warranty. See: http://hp.com/limitedwarranty Utilizing technology in the HP+ system and compared to HP standard consumer printers without HP+. HP+ printers are ready when you are with improved connectivity utilizing Smart Driver and Print/Scan Doctor technology, more secure with Smart Security technology, more productive through HP Smart Advance features included for 2 years, and more sustainable by enabling Forest First printing and net-zero deforestation prints. HP works collaboratively with our partners including WWF and Arbor Day Foundation to manage, restore, and protect forests in many countries around the world. With HP+, every print - regardless of paper brand – is addressed through HP’s Forest Positive Framework to counteract risks of deforestation. HP brand paper is sourced only from certified responsibly managed forests or from recycled content. For other brands of paper, HP invests in forest restoration, protection or management projects in key regions sufficient to balance any paper used by HP+ customers that may not have been responsibly sourced. To learn more visit http://www.hp.com/forestfirst Program availability varies. Original HP cartridge return and recycling is currently available in more than 60 countries, territories and regions in Asia, Africa, Europe, and North and South America through the HP Planet Partners program. Program availability varies. For details, see http://hp.com/recycle.​ Up to 2 years HP Warranty in total, subject to activation of HP+ at set up. Two years consist of: (1) one year standard HP warranty; (2) one year extra HP warranty through HP+ activation at setup. Refer to the documentation in the printer box for further information on HP warranty. Technical Specifications Footnotes Dimensions vary as per configuration Weight varies as per configuration Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Wireless performance is dependent upon physical environment and distance from the access point. Wireless operations are compatible with 2.4 GHz routers only; excludes wireless direct. Wireless direct may require driver or apps be installed and connected on wireless-enabled mobile device or PC. Wireless functionality may vary by computer and mobile operating systems, see http://hpconnected.com. Separately purchased data plans or usage fees may apply. Print times and connection speeds may vary. AirPrint supports OS X v10.11 El Capitan and devices running iOS 4.2 or later and requires the printer be connected to the same network as your OS X or iOS device. AirPrint, the AirPrint Logo, iPad, iPhone, and iPod touch are trademarks of Apple® Inc. Windows is a trademark of the Microsoft group of companies. Speed specifications have been updated to reflect current industry testing methods. Either after first page or after first set of ISO test pages. For details see http://www.hp.com/go/printerclaims HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement For more information about page yields for replacement cartridges see http://hp.com/go/learnaboutsupplies for setup cartridges click on Setup supplies link on the same page. Program availability varies. For more information, visit hp.com/recycle. The product could differ from the images shown. © 2014 Hewlett-Packard Development Company, L.P. The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ENERGY STAR and the ENERGY STAR logo are registered U.S. marks. Microsoft and Windows are registered trademarks of Microsoft Corporation. AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other countries. Linux is a U.S. registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group. au-en April 2025

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