HP Prodesk 600 G1 Small Form Factor PC
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HP Prodesk 600 G1 Small Form Factor PC

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

19 total
1

How do I delete a Power-On or Setup password on the HP ProDesk 600 G1?

To delete a password, enter Computer Setup by pressing Esc during boot and then pressing F10. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character, for example: currentpassword/, then press Enter. This removes the password from the system. (Page 3)

2

How do I clear the CMOS on the HP ProDesk 600 G1?

Turn off the computer and disconnect the power cord from the power outlet, then remove the access panel. On the system board, press and hold the CMOS button for 5 seconds. Replace the chassis access panel, reconnect the power cord, and turn on the computer to allow it to start. (Page 3)

3

What should I do if I see the error message '1720-SMART Hard Drive Detects Imminent Failure'?

This error means your hard drive is about to fail. First, enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-Test to confirm the error, and apply a hard drive firmware patch if applicable. You should immediately back up all contents and then replace the hard drive. (Page 2)

4

What is the maximum RAM supported by the HP ProDesk 600 G1 SFF, and what type of memory does it use?

The HP ProDesk 600 G1 SFF supports a maximum of 32 GB of RAM. The memory type is Non-ECC DDR3 PC3-12800 (1600 MHz), and available module sizes include 2 GB, 4 GB, and 8 GB. (Page 1)

5

What are the front and rear I/O ports available on the HP ProDesk 600 G1 SFF?

The front of the PC includes 2 USB 3.0 ports, 2 USB 2.0 ports, a headphone jack, and a microphone jack. The rear provides 2 USB 3.0 ports, 4 USB 2.0 ports, 2 DisplayPort outputs, VGA, a serial port, PS/2 mouse and keyboard connectors, an RJ-45 network connector, and 3.5mm audio in/out jacks. (Page 1)

6

What should I do if I see a '164-Memory Size Error' or '201-Memory Error' POST message?

These errors indicate an incorrect memory configuration. Run Setup by pressing F10 and check that the DIMMs are properly seated, are the correct type, and are HP-compatible. If the issue persists, remove DIMMs one at a time and reboot to isolate the faulty module, and replace the system board if necessary. (Page 2)

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Full Manual

4 pages
Page 1

HP ProDesk 600 G1, SFF Chassis 723285-001 page 1 Illustrated Parts & Service Map HP ProDesk 600 G1 - Small Form Factor © 2013 Hewlett-Packard Development Company, L.P. The information con- tained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 723285-001. 1st Edition July 2013. Key Specifications Spare Parts Processor Type Intel® Core i7, i5 RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz) Maximum RAM

32 Gb

Expansion Slots • (1) PCIe-x16 • (3) PCIe-x1 Chipset Intel Q85 Graphics Adapter Integrated Intel HD graphics Bays • (1) Slimline optical drive bay • (1) external 3.5-inch • (1) internal 3.5-inch storage drive bay • (1) internal 2.5-inch storage drive bay I/O Interfaces Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack, microphone jack Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort, VGA, serial port, PS/2 mouse and keyboard, RJ-45 network connector, 3.5mm audio in/out jacks Preinstalled Operating Systems • Windows 8 • Windows 7 • Novell SUSE Linux Enterprise Desktop 11 • FreeDOS 2.0 System Unit 1 Front bezel 732757-001 2 Access panel 732760-001 3 Power supply, 92% efficient 702455-001
  • Power supply, 90% efficient
  • 702456-001
  • Power supply, standard
  • 702457-001
  • Optical drive bezel blank
  • 732769-001
  • Not shown
  • Cables 1 Front I/O assembly 732755-001 2 Power switch assembly 732756-001 3 SATA drive power cable 732759-001
  • Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end
  • 732753-001
  • Optical drive SATA cable, 19.5 inch, 2 straight ends
  • 638813-001
  • DMS-59 to dual VGA cable
  • 463023-001
  • Adapter, DisplayPort to VGA
  • 632484-001
  • Adapter, DisplayPort to DVI
  • 662723-001
  • Adapter, DisplayPort to HDMI
  • 617450-001
  • Adapter, DVI to VGA
  • 657401-001
  • Adapter, DVI-I to VGA
  • 720216-001
  • DisplayPort cable
  • 487562-001 *Not shown Keyboards (not illustrated)

    Ps/2

    Usb

    Wireless Smart card Smart card, CCID Wireless (keyboard, mouse, dongle) Washable* 724718-xx1 724720-xx1 724722-xx1 701427-xx1 701671-001 730323-xx1 700510-xx1 Arabic -17x LA Spanish -16x Belgian -18x Norwegian -09x Brazilian Portuguese -20x People’s Republic of China -AAx Bulgaria -26x Portuguese -13x Czech -22x Romanian -27x Danish -08x Russian -25x Finnish -35x Saudi Arabia -DEx French -05x Slovakian -23x French Canadian -12x South Korea -KDx German -04x Spanish -07x Greek -15x Swedish -10x Hebrew -BBx Swiss -11x Hungarian -21x Taiwanese -ABx International -37x Thai -28x International English -L3x Turkish -14x Italian -06x

    U.S.

    -00x Japanese -29x

    U.K.

    -03x *-001, -121, -161, -201 only Mass Storage Devices (not illustrated) DVD-ROM drive 608394-001 DVD±RW drive 657958-001 Blu-ray BD-RW SuperMulti XL Drive 719157-001 2 TB, 7200 rpm hard drive 616608-001 1 TB, hybrid SSD, 2.5-inch hard drive 724937-001 1 TB, 7200 rpm hard drive 613202-001 500 GB hard drive, hybrid SSD, 2.5-inch hard drive 724938-001 500 GB, 7200 rpm hard drive, self-encrypting (SED), 2.5-inch hard drive 696442-001 500 GB, 7200 rpm hard drive 613208-001 256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001 160 GB Solid State Drive (SSD) 646809-001 128 GB Solid State Drive (SSD) 665961-001 128 GB Solid State Drive (SSD), TCG 728559-001 120 GB Solid State Drive (SSD) 661841-001

    Page 2

    HP ProDesk 600 G1, SFF Chassis 723285-001 page 2 Miscellaneous Parts 1 Fan sink 727150-001 2 Fan duct 727145-001 3 Speaker, 40mm x 70mm 727149-001 4 Hood sensor 638816-001

  • Card reader, 14-in-1, USB 3.0, 3.5-inch
  • 716390-001
  • Solenoid lock
  • 732772-001
  • Printer port, PCI card
  • 638817-001
  • HP Ultraslim Keyed Cable Lock
  • 703372-001
  • Rubber foot
  • 583654-001
  • Chassis stand
  • 688952-001
  • Serial port, PCI card
  • 638815-001
  • Adapter, 2.5-inch hard drive
  • 586721-001
  • Hard drive grommet for use on 2.5-inch drives
  • 594220-001
  • Hard drive grommet for use on 3.5-inch drives
  • 450712-001
  • Hard drive carrier, 2.5-inch to 3.5-inch
  • 703597-001
  • Hard drive conversion bracket
  • 397117-001
  • WLAN antennas
  • 583345-001
  • Mouse, PS2, optical
  • 674315-001
  • Mouse, USB, HP Elite
  • 674318-001
  • Mouse, washable
  • 724795-001
  • Mouse, wireless, HP Elite
  • 674317-001
  • Mouse, USB, optical
  • 674316-001 *Not shown Diagnostic LEDs

    Led

    Color LED Activity State/Message Power White On Computer on Power White 1 blink every 2 seconds Normal Suspend Mode Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. none none System does not power on and LEDs are not flashing System unable to power on Standard and Optional Boards (not illustrated) System board (includes replacement thermal material) System board for use in models without Windows 8 696794-001 System board for use in models with Windows 8 Standard 696794-501 System board for use in models with Windows 8 Professional 696794-601 System board for use in models with Windows 8 Professional 726848-001 Memory modules (PC3-12800, CL11)

    8-Gb

    689375-001

    4-Gb

    671613-001

    2-Gb

    671612-001 Other boards nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB 720837-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 707252-001 AMD Radeon HD8490 PCIe x16 graphics card, 1 GB 717219-001 AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB DDR3 717220-001 Intel PRO/1000 single port GbE NIC, includes bracket 728562-001 HP WLAN 802.11 a/b/g/n 2x2 PCIe module 695915-001 HP WLAN/Bluetooth module 733687-001 Intel Core i7 processors (include thermal material) 4770, 3.4 GHz, 8-MB L3 cache 727373-001 Intel Core i5 processors (include thermal material) 4670, 3.4 GHz, 6-MB L3 cache 727381-001 4570, 3.2 GHz, 6-MB L3 cache 727380-001 Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error
  • System ROM checksum
  • error.
  • Expansion board option
  • ROM checksum
  • Verify ROM, reflash if required
  • Remove suspected card,
  • reboot
  • Clear CMOS memory, reboot
  • Replace system board
  • 103-System Board Failure DMA, timers
  • Clear CMOS memory.
  • Remove expansion boards.
  • Replace system board.
  • 164-Memory Size Error and 201-Memory Error Incorrect memory configu- ration
  • Run Setup (F10).
  • Check DIMMs for proper
  • seating, type, and HP compatibility.
  • Remove DIMMs singularly and
  • reboot to isolate faulty DIMM.
  • Replace system board.
  • 214-DIMM Configuration Warning Populated DIMM configura- tion is not optimized Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent or missing pins. Replace keyboard. If 304, possible system board prob- lem. 501-Display Adapter Fail- ure Graphics display controller.
  • Reseat graphics card.
  • Clear CMOS.
  • Check monitor connection.
  • Replace graphics card.
  • 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail.
  • Determine if hard drive is giving
  • correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test.
  • Apply hard drive firmware
  • patch if applicable.
  • Back up contents and replace
  • hard drive.

    Page 3

    HP ProDesk 600 G1, SFF Chassis 723285-001 page 3 System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Password Security Establishing a Setup or Power-On password:

  • Turn on or restart the computer.
  • As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
  • Menu” message is displayed at the bottom of the screen.
  • Press the F10 key to enter Computer Setup.
  • To establish Setup password, select Security > Setup Password and follow the instructions.
  • or -
  • To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen
  • Before exiting, click File > Save Changes and Exit.
  • Changing a Setup or Power-On password:
  • Turn on or restart the computer.
  • To change the Setup password, go to step 2. To change the Power-on password, go to step 3.
  • To change the Setup password, as soon as the computer turns on:
  • Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
  • Press the F10 key to enter Computer Setup.
  • When the key icon appears, type your current password, a slash (/) or alternate delimiter
  • character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen.
  • Press Enter.
  • The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password
  • Turn on or restart the computer.
  • To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3.
  • To change the Setup password, as soon as the computer turns on:
  • Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
  • Press the F10 key to enter Computer Setup.
  • When the key icon appears, type your current password followed by a slash (/) or alternate
  • delimiter character as shown. Example: currentpassword/
  • Press Enter.
  • Clearing CMOS
  • Turn off the computer and disconnect the power cord from the power outlet.
  • Remove the access panel.
  • On the system board, press and hold the CMOS button for 5 seconds.
  • Replace the chassis access panel and reconnect the power cord.
  • Turn on the computer and allow it to start.
  • Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • Product name • SKU number (some models) • Processor type/speed/stepping • Cache size (L1/L2/L3) • Installed memory size/speed/ch • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number • ME firmware version • ME management mode About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Replicated Setup - Allows you to save or restore system configuration to/from a USB flash drive. Default Setup - Allows you to save current settings as default or restore fac- tory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default set- tings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: •

    Cd-Rom

    • Hard Disk • Default Values • Translation Mode • SSD Life Used • SMART (ATA disks only) • Diskette • SATA Defaults Storage Options - Allows you to set: • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. DPS Self-Test - Execute self-tests on ATA hard drives capable of performing the Drive Protection System (DPS) self-tests. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password. Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports. Slot Security - Disable the PCI, PCIe, and Mini Card slots. Network Boot - Enables/disables boot from OS (NIC models only). System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard locale setting. Master Boot Record Security - enables/disables MBR. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • SVM CPU Virtualization (enable/disable). • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology/Directed IO (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) • Embedded Security Device (enable/disable) • Reset to Factory Settings (Do not reset/Reset) • Measure boot variables/devices to PCR1 (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) • No PPI provisioning (Windows 8 only; enable/disable) • Allow PPI policy to be changed by OS (enable/disable) DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Man- agement, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management - Enable/disable SATA power management, S5 maxi- mum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) BIOS Power-On - Set the computer to turn on at a preset time. Advanced (continued) Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Onboard Devices - Allows you to set resources for or disable on-board system devices. Device Options - Allows you to set: • Printer mode (Bi-Directional, EPP + ECP, Output Only) • Num Lock State at Power-on (off/on) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) VGA Configuration - Allows you to specify which VGA controller is the “boot”/ primary. Displayed only if add-in video card installed. AMT Configuration - Allows you to set: • AMT (enable/disable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable)

    Page 4

    HP ProDesk 600 G1, SFF Chassis 723285-001 page 4 System Board System Board Connectors and Jumpers (component location may vary)

    X1Pciexp3

    PCI Express x1 slot

    Dimm2

    Memory socket - Channel B

    X1Pciexp2

    PCI Express x1 slot

    Dimm1

    Memory socket - Channel B

    X!Pciexp1

    PCI Express x1 slot

    Pb/Led

    Power switch connector

    X16Pciexp

    PCI Express x16 slot

    Pwr Cmd

    Power connector

    In//Out

    Audio connectors

    Sata Pwr0

    Optical drive power connector

    Usb

    USB connectors

    Pwr

    Main power connector

    Vga/Coma

    Monitor connector/serial port

    Front Usb 3.0

    Front USB 3.0 port connector

    Displayport

    DisplayPort connector

    Spkr

    Speaker connector

    Rj45/Usb

    Network/USB connectors

    Sata0

    Primary hard drive

    Ps2

    PS/2 keyboard/mouse connectors

    Sata1

    Any SATA Device other than the primary hard drive

    Chfan2

    System fan connector

    Sata2

    Any SATA Device other than the primary hard drive

    Pwrcpu

    CPU power connector

    Sata3

    Any SATA Device other than the primary hard drive

    Hlock

    Hood lock connector

    Media

    Media card reader connector

    Hsense

    Hood sensor connector

    Front_Usb

    1st USB connector

    Xu1

    Processor socket

    Pswd

    Password header

    Chfan

    Fan connector

    Bat

    RTC battery socket

    Cmos

    CMOS header

    Comb

    Serial port

    Dimm4

    Memory socket - Channel A

    Par

    Parallel port connector

    Dimm3

    Memory socket - Channel A

    Frnt Aud

    Front panel connector

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