HP Samsung Scx 4200 Laser Multifunction Printer Series

1 © 2005 Samsung Electronics Co., Ltd. All rights reserved. This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this manual.

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Contents

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5 Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people:

17. Save These Instructions.

Warning

6 Recycling Please recycle or dispose of the packaging material for this product in an environmentally responsible manner. Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. Radio Frequency Emissions FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •This device may not cause harmful interference, and •This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or experienced radio TV technician for help. CAUTION: Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada. Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: (1) the date and time of transmission (2) identification of either business, business entity or individual sending the message; and (3) telephone number of either the sending machine, business, business entity or individual. The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded” the line. Installing several types of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network.

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Warning:

Important

Warning

Introduction 1.1 1 Introduction Thank you for purchasing this Samsung multifunctional product. Your machine provides printing, copying, and scanning functions! This chapter includes: • Special features • Understanding component locations Special features Your new machine is equipped with special features that improve the print quality. You can: Print with excellent quality and speed

Introduction 1.2 Understanding component locations These are the main components of your machine: Front view 1 document cover 6 manual feeder guides 2 document glass 7 paper input tray 3 control panel 8 manual feeder 4 front cover 9 output tray 5 toner cartridge 10 scan unit Rear view 1 rear cover 3 power respectable 2 USB port 4 power switch

Introduction 1.3 Control panel functions

Scx-4200

Getting started 2.1 2 Getting started This chapter gives you step-by-step instructions for setting up your machine. This chapter includes: Setting up your machine • Selecting a location • Installing the toner cartridge • Loading paper • Making connections • Turning the machine on Setting up the machine system • Overview of control panel menus • Changing the display language • Using the save modes Printer software overview • Supplied printer software • Printer driver features • System requirements Setting up your machine Finding more information You can find information for setting up and using your machine from the following resources, either printed or onscreen. Quick Install Guide Provides information on setting up your machine and, therefore, be sure to follow the instructions in the guide to get the machine ready. Online User’s Guide Provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your machine, troubleshooting, and installing accessories. This user’s guide also contains the Software Section providing you with information on how to print documents with your machine on various operating systems, and how to use the supplied software utilities. NOTE: You can access the user’s guides in other languages from the Manual folder on the printer driver CD. Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box. Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com.

Getting started 2.2 Selecting a location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table. Clearance space

Getting started 2.3

Caution:

Getting started 2.4 4 Pay attention to the paper limit mark on both inside walls of the paper input tray. Paper overloading may cause paper jams. 5 Insert and slide the paper input tray back into the machine. NOTE: After you load paper, you need to set up your machine for the paper type and size you loaded. See page 3.6 for copying, or the Software Section for PC-printing. The settings made from the printer driver override the settings on the control panel. Changing the size of the paper in the paper input tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper input tray. 1 After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper input tray to its full length. 2 After inserting paper into the paper input tray, squeeze the front paper length guide and slide it until it lightly touches the end of the paper stack. For paper smaller than Letter size, adjust the front paper length guide so that it lightly touches the paper stack.

Getting started 2.5 3 Squeeze the paper width guide, as shown and slide it to the stack of paper until it lightly touches the side of the stack.

Notes:

Caution:

Getting started 2.6 Setting up the machine system Overview of control panel menus The control panel provides access to various menus to set up the machine or use the machine’s functions. They can be accessed by pressing Menu. Refer to the following diagram. Reduce/Enlarge Darkness Original Type Special Copy Off Clone Auto Fit ID Card Copy

2 Up

Ok.

Ok.

Getting started 2.7 Printer software overview Supplied printer software You must install the printer software using the supplied printer driver CD after you have set up your machine and connected it to your computer. For details, see the Software Section. The printer driver CD provides you with the following software: Programs for windows To use your machine as a printer and scanner in Windows, you must install the MFP driver. You can install selectively or all the following components:

2000/Xp

Y

N

Y

Y

Y

Y

Y

N

N

Y

Y

Y(2,4)

Y

N

Y

Y

Y

Y

Y

N

N

Y

N

N

Y

N

N

Getting started 2.8 System requirements Before you begin, ensure that your system meets the minimum requirements. NOTE: For Windows 2000/XP, users who have an administrator right can install the software. Item Requirements Recommended Operating system Windows 98/Me/2000/XP

Cpu

Ram

128 Mb

256 Mb

1 Gb

5 Gb

Loading original documents and paper 3.1 3 Loading original documents and paper This chapter introduces you to how to load documents and print materials into your machine. This chapter includes: • Loading document • Selecting print materials • Loading paper • Setting the paper size and type • Selecting an output location Loading document You can use the document glass to load an original document for copying and scanning. 1 Lift and open the document cover. 2 Place the document face down on the document glass and align it with the registration guide at the top left corner of the glass. 3 Close the document cover. Be careful not to move the document.

Notes:

Loading original documents and paper 3.2 Selecting print materials You can print on a variety of print materials, such as plain paper, envelopes, labels, and transparencies. Always use print materials that meet the guidelines for use with your machine. Paper that does not meet the guidelines outlined in this user’s guide may cause the following problems:

Notes:

A4

Jis B5

Iso B5

A5

A6

Com-10

Loading original documents and paper 3.3 Paper size supported in each mode Envelope (continued) Envelope C6 114 x 162 mm (4.48 x 6.37 inches) 60 to 90 g/m2 (16 to 24 lb) 1 sheet of paper for the manual feeder Transparency Letter, A4 Refer to the Plain paper section 138 to 148 g/m2 1 sheet of paper for the manual feeder Labels Letter, Legal, Folio, A4, JIS

B5, Iso B5,

A5, A6

B5, Iso B5,

A5, A6

B5, A5, A6

Loading original documents and paper 3.4 Guidelines for special materials Paper Type Guidelines Envelopes

Loading original documents and paper 3.5 Loading paper In the paper input tray Load the print material you use for the majority of your print jobs in the paper input tray. The paper input tray can hold a maximum of 250 sheets of 20 lb (75 g/m2) plain paper. To load paper, pull open the paper input tray and load paper with the side to be printed on face down. You can load letterhead paper with the design side face down. The top edge of the sheet with the logo should be placed at the front of the paper input tray. For details about loading paper in the tray, see page 2.3. Preprinted paper

Notes:

Loading original documents and paper 3.6 2 Adjust the manual feeder guides to the width of the print material without bending it. 3 After loading paper, you need to set the paper type and size for the manual feeder. See page 3.6 for copying or the Software Section for PC-printing. NOTE: The settings made from the printer driver override the settings on the control panel. 4 If you want to use the rear cover, open the rear cover. Tips on using the manual feeder

Pc.

Notes:

Loading original documents and paper 3.7 2 Take the paper out manually. 3 Close the scan unit. In order to close the cover, push the tab to the left and hold it down. Then lower the cover carefully until the cover is holding down the tab. Then you can move your hand and finish lowering the cover. Be careful not to pinch your fingers!

Notes:

Copying 4.1 4 Copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Copying • Changing the settings for each copy • Using special copy features • Changing the default settings • Setting the time out option Copying 1 Place a document on the document glass. 2 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. If necessary, you can use special copy features, such as Poster copying or 2 Up copying. See page 4.3. 3 Press Copies and enter the number of copies using the scroll button ( or ), if necessary. 4 Press Start to begin copying. The display shows the copy processing. NOTE: You can cancel the copy job during an operation. Press Stop/Clear, and the copying will stop. Changing the settings for each copy The buttons on the control panel let you select all basic copy options: darkness, document type and copy size. Set the following options for the current copy job before pressing Start to make copies. NOTE: If you press Stop/Clear while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Reduced/Enlarged copy You can reduce or enlarge the size of a copied image from 50% to 200% when you copy original documents from the document glass. To select from the predefined copy sizes: 1 Press Menu then Reduce/Enlarge appears. 2 Press the scroll button ( or ) to select the size setting you want and press OK. To fine-tune the size of copies: 1 Press Menu then Reduce/Enlarge appears. 2 Press the scroll button ( or ) until Custom:50-200% appears and press OK. 3 Press the scroll button ( or ) to enter the copy size you want. Pressing and holding the button allows you to quickly scroll to the number you want. 4 Press OK to save the selection. NOTE: When you make a reduced copy, black lines may appear at the bottom of your copy. Darkness If you have an original document containing faint markings and dark images, you can adjust the brightness to make a copy that is easier to read. 1 Press Menu until Darkness appears on the top line of the display. 2 Press the scroll button ( or ) to select the contrast mode you want.

Copying 4.2 3 Press OK to save the selection. Changing the default settings The copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the menus on the control panel. To create your own default settings: 1 Press Menu until Copy Setup appears on the top line of the display. 2 Press OK when Default-Change appears. 3 Press the scroll button ( or ) to select a setup option and press OK. 4 Press the scroll button ( or ) to change the setting or enter the value and press OK. 5 Repeat steps 3 through 4, as needed. 6 Press Stop/Clear to return to Standby mode. NOTE: While you are setting copy options, pressing Stop/ Clear cancels the changed settings and restores their default status. Using special copy features Clone copying This feature prints multiple image copies from the original document on a single page. The number of images is automatically determined by the original image and paper size. 1 Place the document to be copied on the document glass, and close the cover. 2 Press Menu until Special Copy appears on the top line of the display. 3 Press the scroll button ( or ) until Clone appears and press OK. 4 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. NOTE: You cannot adjust the copy size using the Reduce/ Enlarge menu while making a clone copy. 5 Press Start to begin copying. Auto Fit copying This feature automatically reduces or enlarges the original image to fit on the paper currently loaded in the machine. NOTE: When the size of the document you want to copy is not same as the size of the paper loaded, this function automatically adjusts the size of the document to fit the paper. You can not adjust the copy size manually. 1 Load the document to be copied on the document glass, and close the cover. 2 Press Menu until Special Copy appears on the top line of the display. 3 Press the scroll button ( or ) until Auto Fit appears and press OK. 4 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. NOTE: You cannot adjust the copy size using the Reduce/ Enlarge menu while Auto Fit copying is enabled. 5 Press Start to begin copying. ID Card copying You can copy both sides of the ID Card like a drivers licence to a single side of paper. When you copy using this feature, the machine prints one side of the card on the upper half of the paper and the other side on the lower half without reducing the size of the original. If the loaded card is larger than the printable area, some portions may not be printed. 1 Place the ID Card to be copied on the document glass and close the cover. 2 Press Menu until Special Copy appears on the top line of the display. 3 Press the scroll button ( or ) until ID Card copy appears and press OK. 4 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. 5 Press Start to begin copying. Your machine begins scanning the front side and display Set Backside. 6 Open the document cover and flip the document over. Close the cover.

A

Copying 4.3 NOTE: If you press Stop/Clear or no buttons are pressed for approximately 30 seconds, the machine cancels the copy job and returns to Standby mode. 7 Press Start to begin copying. 2-UP copying This feature prints 2 original images reduced to fit onto one sheet of paper. 1 Place the document to be copied on the document glass and close the cover. 2 Press Menu until Special Copy appears on the top line of the display. 3 Press the scroll button ( or ) until 2-UP appears and press OK. 4 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. NOTE: You cannot adjust the copying size using the Reduce/ Enlarge menu while making a 2-UP copying. 5 Press Start to begin copying. Your machine begins scanning the front side and display Set Next Page Press Start. 6 Place the second document to be copied on the document glass. 7 Press Start to begin copying. NOTE: 2-UP copying reduces your original document by 50%. Poster copying This feature prints an image onto 9 sheets of paper (3x3). You can paste the printed pages together to make one poster-sized document. 1 Place the document to be copied on the document glass and close the cover. 2 Press Menu until Special Copy appears on the top line of the display. 3 Press the scroll button ( or ) until Poster appears and press OK. 4 Customize the copy settings including copy size, darkness, and original type, by using the control panel buttons. See page 4.1. 5 Press Start to begin copying. 1 2 NOTE: You cannot adjust the copy size using the Reduce/ Enlarge menu while making a poster. Your original document is divided into 9 portions. Each portion is scanned and printed one by one in the following order: Setting the time out option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel. 1 Press Menu until Copy Setup appears on the top line of the display. 2 Press the scroll button ( or ) until Timeout appears and press OK. 3 Press the scroll button ( or ) to select the time setting you want. Selecting Off means that the machine does not restore the default settings until you press Start to begin copying, or Stop/Clear to cancel. 4 Press OK to save your selection. 5 press Stop/Clear to return to Standby mode.

Basic printing 5.1 5 Basic printing This chapter explains common printing tasks. Printing a document This printer allows you to print from various Windows applications, a Macintosh computer, or a Linux system. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software Section. Canceling a print job If the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows: 1 Click the Windows Start button. 2 For Windows 98/2000/Me, select Settings and then Printers. For Windows XP, select Printers and Faxes. 3 Double-click the Samsung SCX-4200 Series icon. 4 From the Document menu, select Cancel Printing (Windows 98/Me) or Cancel (Windows 2000/XP). NOTE: You can also access this window by simply double- clicking the printer icon at the bottom right corner of the Windows desktop. You can also cancel the current job by pressing Stop/Clear on the control panel of your machine.

Scanning 6.1 6 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can upload them on your web site or use them to create projects that you can print using Samsung SmarThru program or the WIA driver. Scanning basics Your machine offers the following ways to scan an image:

Ordering toner cartridge 7.1 7 Ordering toner cartridge This chapter provides information on purchasing toner cartridges available for your machine. Toner cartridges When the toner runs out, you can order the following type of toner cartridges for your machine: How to purchase To order Samsung-authorized toner cartridges, contact your local Samsung dealer or the retailer where you purchased your machine, or visit www.samsungprinter.com and select your country/region for information on calling for technical support. Type Yielda a. ISO 19752 5% coverage Part number Standard 3,000 pages

Scx-D4200A

Maintenance 8.1 8 Maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Printing reports • Clearing memory • Cleaning your machine • Maintaining the toner cartridge • Consumable and replacement parts Printing reports Your machine can print report containing system data information. 1 Press Menu until Report appears on the top line of the display. 2 Press OK when System Data appears. The system data information prints out. Clearing memory You can selectively clear information stored in your machine’s memory. 1 Press Menu until Maintenance appears on the top line of the display. 2 Press the scroll button ( or ) until Clear Settings appears and press OK. 3 Press the scroll button ( or ) to select the item you want to clear.

Caution:

Maintenance 8.2 3 With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. CAUTION: While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print scan quality problems. 4 Locate the long strip of glass (LSU) inside the top of the toner cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black. 5 Reinsert the toner cartridge and close the front cover. 6 Plug in the power cord and turn the machine on. Cleaning the drum If there are streaks or spots on your print, the OPC drum of the toner cartridge may require cleaning. 1 Before starting the cleaning procedure, make sure that paper is loaded in the machine. 2 Press Menu until Maintenance appears on the top line of the display. 3 Press OK when Clean Drum appears. The machine prints out a cleaning page. Toner particles on the drum surface are affixed to the paper. 4 If the problem remains, repeat steps 1 through 3. Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover. 3 Wipe the surface of the document glass until it is clean and dry. 4 Wipe the underside of the document cover until it is clean and dry. 5 Close the document cover. 1 document cover 2 document glass

Maintenance 8.3 Maintaining the toner cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind:

Maintenance 8.4 6 Close the front cover. Make sure that the cover is securely closed. Replacing the toner cartridge When the toner cartridge is completely empty:

Maintenance 8.5 Consumable and replacement parts From time to time, you needs to replace the toner cartridge, roller, and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts. The Smart Panel program window will appear on the computer, indicating which item needs to be replaced. The following items should be replaced after you have printed the specified number of pages, or when the life span of each item has expired. The Smart Panel program window will appear on the computer, indicating which item needs to be replaced. To purchase consumable and replacement parts, contact your Samsung dealer or the retailer where you bought your machine. We strongly recommend that these items be installed by a trained service professional, except for the toner cartridge (see page 8.4). Items Yield (Average) Transfer roller Approx. 50,000 pages Fuser unit Approx. 50,000 pages Paper feeding roller Approx. 50,000 pages

Troubleshooting 9.1 9 Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing paper jams • Understanding the Status LED • Understanding display messages • Solving other problems Clearing paper jams When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam. To avoid tearing the paper, pull out the jammed paper gently and slowly. Follow the instructions in the following sections to clear the jam. In the paper input tray 1 Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2 Pull the paper input tray out. Message Location of Jam Go to [Paper Jam 0] Open/Close Door In the paper input tray below and page 9.1 [Paper Jam 1] Open/Close Door In the fuser area or around the toner cartridge In the manual feeder page 9.2 [Paper Jam 2] Check Inside In the paper exit area page 9.2 3 Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the toner cartridge. See page 9.2. 4 Insert the paper input tray into the machine until it snaps into place. 5 Open and close the front cover to resume printing. In the manual feeder 1 If the paper is not feeding properly, pull the paper out of the machine. 2 To resume printing, open and close the front cover.

Troubleshooting 9.2 In the fuser area or around the toner cartridge NOTE: The fuser area is hot. Take care when removing paper from the machine. 1 Open the front cover and pull the toner cartridge out. 2 Remove the jammed paper by gently pulling it straight out. 3 Replace the toner cartridge and close the front cover. Printing automatically resumes. In the paper exit area 1 Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2 Gently pull the paper out of the output tray. Skip to step 9. If you cannot see the jammed paper in the output tray, continue to the next step. 3 Lift the scan unit. 4 Pull the jammed paper out gently. 5 Close the scan unit by pushing a tab to the left and hold it down and lowering the cover carefully until the cover is holding down the tab. If there is any resistance and the paper does not move when you pull or if you cannot see the paper under the scan unit, continue to the next step. 6 Open the rear cover. 7 Remove the jammed paper by gently pulling it straight out. 8 Close the rear cover. 9 Open and close the front cover to resume printing.

Troubleshooting 9.3 Tips for avoiding paper jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.1.

Troubleshooting 9.4 Understanding display messages Messages appear on the Smart Panel program window or the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. NOTE: When you call for service, it is very convenient to tell the service representative the display message. Display Meaning Suggested solutions Door Open The front cover or rear cover is not securely latched. Close the cover until it locks into place. Hsync Error A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, please call for service. Invalid Cartridge You have used an unauthorized cartridge. You must use a Samsung approved cartridge. No Cartridge

Troubleshooting 9.5 Paper sticks together.

Troubleshooting 9.6 The machine selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the Software Section. A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your machine is 19 PPM for Letter-sized paper and 18 PPM for A4-sized paper. If you are using Windows 98/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click the Samsung SCX-4200 Series machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the Software Section. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the paper input tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. The machine prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and then back on again. Condition Possible cause Suggested solutions Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. See page 8.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The illustrations print incorrectly in Adobe Illustrator. The setting in the software application is wrong. Select Download as Bit Image in the TrueType Options window of the Graphic properties and print the document again. An error occurs repeatedly when you are printing with the

Usb

Usb

Troubleshooting 9.7 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print If a vertical white streak or faded area appears on the page:

Troubleshooting 9.8 Background scatter Background scatter results from bits of toner randomly distributed on the printed page.

A

A

A

Troubleshooting 9.9 Copying problems Horizontal stripes If horizontally aligned black streaks or smears appear:

Troubleshooting 9.10 Common windows problems NOTE: Refer to Microsoft Windows 98/Me/2000/XP User’s Guide that came with your PC for further information on Windows error messages. Message appears on your computer screen:

Troubleshooting 9.11 The machine does not appear on the scanners list (continued).

Troubleshooting 9.12 Common macintosh problems Problems in printer setup utility Condition Suggested solutions There is described "driver not installed" at Product List Window after you click Add and Select USB.