What safety precautions should I follow when handling this printer?

It is essential to never operate or service the printer with protective covers removed as it exposes users to invisible but harmful laser radiation. Ensure proper ventilation, avoid placing near sources of heat/radiators/ventilation ducts, and never allow anything to rest on power cords. Always use common sense when operating any electrical appliance.

How do I factory reset the Samsung ML-2571N printer?

Press and hold the Cancel button for about 5 seconds until a configuration page prints out, which resets all settings. After this, re-pair the device and configure it as new if connected to any network or computer.

What should I do when encountering an Error LED blinking red on my printer?

The Error LED blinking red usually indicates a minor issue needing resolution, such as a low toner cartridge. To resolve temporarily and improve print quality, you may redistribute remaining toner by thoroughly shaking the cartridge 5-6 times; if needed, order a new toner cartridge.

How do I install an Ethernet network interface server for Samsung ML-2510/ML-2570 printers?

You need to purchase and install the ML-00ND Ethernet 10/100 Base TX external wired network interface server. For specific details on installation, refer to the Network Printer User’s Guide available on the network utilities CD.

How can I clean my printer to prevent print quality issues?

Turn off the printer and unplug it; wait for cooling, open the front cover and manually pull out the toner cartridge. Clean dust from the LSU (long strip of glass) inside top and wipe the toner area with a dry lint-free cloth. Avoid excessive use of any cleaning chemicals that could damage the surface.

What type of paper can I use for my ML-2571N printer?

You can print on plain paper, envelopes (up to 90 g/m2, letterhead, transparencies at a minimum of 37 lb, labels, cards up to 43 lb. Use specific guidelines for each type of media and avoid synthetic papers or those with poor construction.

How do I handle paper jams in my printer?

To clear a jam, open the front cover and check the standard tray, manual tray, and fuser around the toner cartridge for stuck paper. Gently pull out any stuck pages without tearing them to prevent further jamming.

What is the expected lifespan of the transfer roller, Fuser unit, and Pick-up roller in this printer?

The transfer roller, Fuser unit, and Pickup roller are each designed to last approximately up to 50,000 pages before needing replacement. Refer to your maintenance parts guide for precise yield.

Where can I order supplies for my printer?

For authorized toner cartridges and other accessories, contact your local Samsung dealer, retailer where you purchased the device, or visit www.samsungprinter.com and select your country/region for relevant information.

HP Samsung Xpress SL M2070 Laser Multifunction Printer Series

Name: HP Samsung Xpress SL M2070 Laser Multifunction Printer Series
Brand: HP

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![image 1](c05753215_images/imageFile1.png)

SamsungSamsung ML-2510 Series / ML-2570 Series

##### Monochrome Laser PrinterMonochrome Laser Printer

![image 2](c05753215_images/imageFile2.png)

![image 3](c05753215_images/imageFile3.png)

User’s GuideUser’s Guide

This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to the use of this manual.

• ML-2510, ML-2570, and ML-2571N are model names of Samsung Electronics Co., Ltd.

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• Centronics is a trademark of Centronics Data Computer Corporation.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• PCL and PCL 6 are trademarks of Hewlett-Packard company.

• Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, Windows XP(32/64 bit) and Windows 2003 are registered trademarks of Microsoft Corporation.

• PostScript 3 is a trademark of Adobe System, Inc.

• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.

• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

contact SAMSUNG worldwide

If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.

|COUNTRY|CUSTOMER CARE CENTER|WEB SITE| |---|---|---| |INDIA|3030 8282 1800 110011 1-800-3000-8282|www.samsung.com/in|

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AWG: American Wire Gauge

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Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

########### Recycling

Please recycle or dispose of packaging materials for this product in an environmentally responsible manner.

########### Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

################## (Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

########### Radio Frequency Emissions FCC Regulations

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

########### Declaration of Conformity (European Countries)

Approvals and Certifications The CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the

laws of the member states related to low voltage equipment. January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.

Replacing the Fitted Plug (for UK Only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Please contact the people from you purchased the machine. The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. Warning If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. IMPORTANT WARNING: You must earth this machine. The wires in the mains lead have the following color code:

• Green and Yellow: Earth

ii

• Blue: Neutral

•Brown: Live

If the wires in the mains lead do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin which is marked with the letter “N” or colored black. You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

|Declaration of Conformity

For the following product:

Mono Laser Printer model " ML-2571N, ML-2570, ML-2510 ” Manufactured at:

of Samsung Electronics Co., Ltd.

#259, Gongdan-Dong, Gumi-City, Gyeongsangbuk-Do, 730-030 Korea of Samsung Electronics (Shandong) Digital Printing Co., Ltd.

264209, Samsung Road, Weihai Hi-Tech. IDZ, Shandong Province, P.R.China of Weihai Shin Heung Digital Electronics Co., Ltd.

98, Samsung Road, Weihai Hi-Tech. IDZ, Shandong Province, P.R.China. of Weihat Intops Electronics Co. Ltd.

Keji Road-268-1, Weihai Hi-tech, IDZ, Shandong Province, P.R.China (Factory name, address)

We hereby declare, that the product above is in compliance with the essential requirements of the Low Voltage Directive (2006/95/EC) and EMC Directive (2004/108/EC) by application of:

EN 60950-1:2001+A11:2004 EN 55022:1998 + A1:2000 + A2:2003 EN 55024:1998 + A1:2001 + A2:2003

EN 61000-3-2:2000 + A2 : 2005
EN 61000-3-3:1995 + A1:2001

The Technical documentation is kept at the below Manufacturer’s address. Manufacturer

Samsung Electronics Co., Ltd. #259, Gongdan-Dong, Gumi-City Gyungbuk, Korea 730-030

January 08, 2008 Whan-Soon Yim / S. Manager

![image 4](c05753215_images/imageFile4.png)

Representative in the EU:

Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK

January 08, 2008

![image 5](c05753215_images/imageFile5.png)

Yong Sang Park / S. Manager (Place and date of issue)| |---|

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1Introduction Congratulations on the purchase of your printer! This chapter includes:

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After setting up your printer, print a demo page to make sure that the printer is operating correctly.

Press and hold the Cancel button for about 2 seconds. A demo page prints out.

############ Using toner save mode

Toner save mode allows the printer to use less toner on each page. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality. This setting is not available with the 1200dpi (Best) setting.

You can set the toner save mode from the printer properties window on your printer driver. See the Software Section.

#### 3Software overview

This chapter gives you an overview of the software that comes with your printer. Further details about installing and using the software are explained in the Software Section.

This chapter includes:

• Supplied software

• Printer driver features

• System requirements

############ Supplied software

You must install the printer software using the supplied CDs after you have set up your printer and connected it to your computer.

Each CD provides you with the following software:

|CD|Contents|Contents| |---|---|---| |printer software CD|Windows|• Printer driver: Use this driver to take full advantage of your printer’s features.
• Smart Panel: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.
• Printer Settings Utility: This program is automatically installed when you install the Smart Panel. (ML-2570, ML2571N only)
• PCL6 driver: Use this driver to print documents in the PCL6, PCL5e language. (ML-2570, ML-2571N only)
• Postscript Printer Description (PPD) file: Use the PostScript driver to print documents with complex fonts and graphics in the PostScript language. (ML-2570, ML-2571N only)
• User’s Guide in PDF
| |printer software CD|Linux|• Printer driver: Use this driver to run your printer from a Linux computer and print documents.
• Smart Panel: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.
| |printer software CD|Macintosh|• Postscript Printer Description (PPD) file: Use this file to run your printer from a Macintosh computer and print documents. (ML-2570, ML2571N only)
• Smart Panel: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.
| |network utilities CD

(ML-2571N only)|Windows|• SyncThru™ Web Admin Service: Use this web-based program to remotely manage, monitor, and troubleshoot network printers.
• Set IP: Use this program to set your printer’s TCP/IP addresses.
• Network Printer User’s Guide in PDF
|

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a. Maximum capacity may differ depending on print media weight, thickness and environmental conditions.

Print media for manual duplex printing

|Type|Size|Weight| |---|---|---| |Plain paper|A4, Letter, Oficio, Legal, and Folio|20 to 24 lb (75 to 90 g/m2)|

############## Guidelines for selecting and storing print media

When selecting or loading paper, envelopes, or other print media, keep these guidelines in mind:

• Always use print media that conform with the specifications listed on the next column.

• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

• For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.

• Avoid using the following print media types:

- Paper with embossed lettering, perforations, or a texture that is too smooth or too rough

- Erasable bond paper

- Multi-paged paper

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|Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.|• If the page does not print, check the cable connection between the printer and the computer.
• Check the print queue or print spooler to see if the printer has been paused.
• Check the software application to ensure that you are using the proper printer driver and communication port. If the page is interrupted during printing, see page 9.5.
| |If completing the checklist does not resolve the printer problem, check the following troubleshooting sections.|• “Understanding the LEDs” on page 9.4.
• “Solving general printing problems” on page 9.5.
• “Common Windows problems” on page 9.9.
• “Common PostScript problems” on page

9.9.

• “Common Linux problems” on page 9.10.
• “Common Macintosh problems” on page

9.10.

|

############ Understanding the LEDs

|LED|Status|Status|Description| |---|---|---|---| |Error|Red|On|• A paper jam has occurred. To solve the problem, see page 9.1.
• The cover is open. Close the cover.
• There is no paper in the tray. Load paper in the tray.
• The printer has stopped printing due to a major error.
• The toner cartridge is not installed. Install the toner cartridge.
• Your system has some problems. If this problem occurs, contact your service representative.
| |Error|Red|Blinking|• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing.
• The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3.
• The toner is totally exhausted. Remove the old toner cartridge and install a new one. See page 8.4.
• The toner cartridge reached the end of its life.
| |Online|Green|On|• The printer is in power save mode.
• The printer is on-line and can receive data from the computer.
| |Online|Green|Blinking|• Blinks slowly indicates that the printer is receiving data from the computer.
• Blinks quickly indicates that the printer is printing data.
|

############ Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

|Condition|Possible cause|Suggested solutions| |---|---|---| |The printer does not print.|The printer is not receiving power.|Check the power cord connections. Check the power switch and the power source.| |The printer does not print.|The printer is not selected as the default printer.|Select Samsung ML-2510 Series, Samsung ML-2570 Series, Samsung ML-2570 Series PCL 6 or Samsung ML2570 Series PS as your default printer.| |The printer does not print.|The printer cover is not closed.|Close the printer cover.| |The printer does not print.|Paper is jammed.|Clear the paper jam. See page 9.1.| |The printer does not print.|No paper is loaded.|Load paper. See page 5.4.| |The printer does not print.|The toner cartridge is not installed.|Install the toner cartridge.| |The printer does not print.|The printer may be in manual feed mode and out of paper.|Add paper to the manual tray, and press the Cancel button on the control panel.| |The printer does not print.|The connection cable between the computer and the printer is not connected properly.|Disconnect the printer cable and reconnect it.| |The printer does not print.|The connection cable between the computer and the printer is defective.|If possible, attach the cable to another computer that is working properly and try to print a document. You can also try using a different printer cable.| |The printer does not print.|The port setting is incorrect.|Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one.|

|Condition|Possible cause|Suggested solutions| |---|---|---| |The printer does not print. (Continued)|The printer may be configured incorrectly.|Check the printer properties to ensure that all of the print settings are correct.|

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|The printer does not print. (Continued)|The printer driver may be incorrectly installed.|Reinstall the printer driver; See the Software Section. Try printing a test page.| |The printer does not print. (Continued)|The printer is malfunctioning.|Check the LEDs on the control panel to determine if the printer is indicating a system error.| |Printer selects print media from the wrong paper source.|The paper source selection in the printer properties may be incorrect.|For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the Software Section.| |Paper does not feed into the printer.|Paper has not been loaded correctly.|Remove paper from the tray and reload it correctly. Check that the adjustable guides are set correctly.| |Paper does not feed into the printer.|There is too much paper in the tray.|Remove excess paper from the tray.| |Paper does not feed into the printer.|The paper is too thick.|Use only paper that meets printer specifications.| |Print job is extremely slow.|The job may be very complex.|Reduce the complexity of the page(s) or try adjusting the print quality settings. To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). See the Software Section.

Change the port setting to the USB or network port to improve print speed.

Your printer prints A4-sized paper at 24 ppm and lettersized paper at 25 ppm.|

|Condition|Possible cause|Suggested solutions| |---|---|---| |Print job is extremely slow. (Continued)|If using Windows 98/Me, the Spooling Setting may be set incorrectly.|From the Start menu, choose Settings and Printers. Rightclick the Samsung ML-2510

Series, Samsung ML-2570 Series, Samsung ML-2570 Series PCL 6, or Samsung ML2570 Series PS printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting.| |Print job is extremely slow. (Continued)|The computer may have insufficient random-access memory (RAM).|Simplify the page layout and remove any unnecessary graphics from the document.| |Half the page is blank.|The page layout is too complex.|Simplify the page layout and remove any unnecessary graphics from the document.| |Half the page is blank.|The page orientation setting may be incorrect.|Change the page orientation in your application. See the Software Section.| |Half the page is blank.|The paper size and the paper size settings do not match.|Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.| |The paper keeps jamming.|There is too much paper in the tray.|Remove excess paper from the tray. If printing on special print media, use the manual tray.| |The paper keeps jamming.|An incorrect type of paper is being used.|Use only paper that meets printer specifications. If printing on special print media, use the manual tray.| |The paper keeps jamming.|There may be debris inside the printer.|Open the front cover and remove the debris.|

|Condition|Possible cause|Suggested solutions| |---|---|---| |The printer prints, but the text is wrong, garbled, or incomplete.|The printer cable is loose or defective.|Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.| |The printer prints, but the text is wrong, garbled, or incomplete.|The wrong printer driver was selected.|Check the application’s printer selection menu to ensure that your printer is selected.| |The printer prints, but the text is wrong, garbled, or incomplete.|The software application is malfunctioning.|Try printing a job from another application.| |The printer prints, but the text is wrong, garbled, or incomplete.|The operating system is malfunctioning.|If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again.| |Pages print, but are blank.|The toner cartridge is defective or out of toner.|Redistribute the toner

cartridge. See page 8.3. If necessary, replace the toner
cartridge. See page 8.4.
| |Pages print, but are blank.|The file may have blank pages.|Check the file to ensure that it does not contain blank pages.| |Pages print, but are blank.|Some parts, such as the controller or the board, may be defective.|Contact a service representative.| |The illustrations print incorrectly in Adobe Illustrator.|The setting in the software application is wrong.|Select Download as Bitmap in the Advanced Options window of the graphic properties. Print the document again.|

############ Solving print quality problems

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Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems.

|Condition|Suggested solutions| |---|---| |Light or faded print

| | |---| |If a vertical white streak or faded area appears on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 8.3. If this does not improve print quality, install a new toner cartridge.
• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See page 5.3.
• If the entire page is light, the print resolution setting is too light or toner save mode is on. Adjust the print resolution and toner save mode in the printer properties. See the Software Section.
• A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 8.1.
• The surface of LSU may be dirty. Clean the LSU. See page 8.2.
| |Toner spots

| | |---| |• The paper may not meet specifications (for example, the paper is too moist or too rough). See page 5.3.
• The transfer roller or paper path may be dirty. See page 8.1.
| |Dropouts

| | |---| |If generally rounded, faded areas occur randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 5.3.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• The toner cartridge may be defective. See “Vertical repetitive defects” on the next column.
• If these steps do not correct the problems, contact a service representative.
|

|Condition|Suggested solutions| |---|---| |Vertical lines

| | | |---|---| | | | |If black vertical streaks appear on the page:

• The drum inside the toner cartridge has probably been scratched. Install a new toner cartridge. See page 8.4.

If white vertical streaks appear on the page:

• The surface of the LSU part inside the printer may be dirty. Clean the LSU. See page 8.2.| |Gray background

| | |---| |If the amount of background shading becomes unacceptable, the procedures below may fix the problem.

• Change to lighter weight pages. See page 5.3.
• Check the printer’s environment; low humidity (lower than 20% RH) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.
• Remove the old toner cartridge and install a new one. See page 8.4.
| |Toner smear

| | |---| |• Clean the inside of the printer. See page 8.1.
• Check the paper type and quality. See page 5.2.
• Remove the toner cartridge and install a new one. See page 8.4.
| |Vertical repetitive defects

| | |---| |If marks repeatedly appear on the printed side of the page at even intervals:

• The toner cartridge may be damaged. If a repetitive mark occurs on the page, install a new toner cartridge. See page 8.4.
• Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
|

|Condition|Suggested solutions| |---|---| |Background scatter

| |

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|---| |Background scatter results from bits of toner distributed on the printed page.

• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the printer properties window.
| |Misformed characters

| | |---| |• If characters are improperly formed and producing hollowed images, the paper stock may be too slick. Try a different paper. See page 5.3.| |Page skew

| | |---| |• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 5.2.
• Ensure that the paper is loaded correctly and the adjustable guides are not too tight or too loose against the paper stack.
| |Curl or wave

|• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 5.2.
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
|

|Condition|Suggested solutions| |---|---| |Wrinkles or creases

|• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 5.2.
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
| |Back of printouts are dirty

|• The transfer roller may be dirty. See page 8.1.
• Check for leaking toner. Clean the inside of the printer.
| |Solid black pages

| | |---| |• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.
• The toner cartridge may be defective and need replacing. Install a new toner cartridge.
• The printer may require repair. Contact a service representative.
| |Loose toner

| | |---| |• Clean the inside of the printer.
• Check the paper type and quality. See page 5.2.
• Install a new toner cartridge. See page 8.4.
• If the problem persists, the printer may require repair. Contact a service representative.
| |Character voids

| | |---| |Character voids are white areas within characters that should be solid black:

• If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids may be normal.
• You may be printing on the wrong surface on the paper. Turn over the paper in the tray.
• The paper may not meet paper specifications. See page 5.3.
|

|Condition|Suggested solutions| |---|---| |Horizontal stripes

| | |---| |If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove the cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner cartridge. See page 8.4.
• If the problem persists, the printer may require repair. Contact a service representative.
| |Curl

|If the printed paper is curled or paper does not feed into the printer:

• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.| |An unknown image repetitively appears on a next few sheets or loose toner, light print or contamination occurs.|Your printer is probably being used at an altitude of 2,500 m (8,200 ft) or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer Tab in printer driver’s properties. Refer to the Software Section for details.|

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Common Windows problems

|Condition|Suggested solutions| |---|---| |“File in Use” message appears during installation.|Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.| |“Error Writing to LPTx” message appears.|• Ensure that the cables are connected correctly and the printer is on.
• If bi-directional communication is not turned on in the driver, it will also cause this message.
| |“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.|Close all other applications, reboot Windows, and try printing again.|

|Condition|Suggested solutions| |---|---| |“Fail To Print,” “A printer timeout error occurred,” messages appear.|These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.|

#################### Note

• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP(32/64 bit)/ 2003 User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

#################### Note

• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

|Condition|Possible cause|Suggested solutions| |---|---|---| |PostScript file can not be printed.|The PostScript driver may not be installed correctly.|• Print a configuration page and verify that the PostScript version is available for printing.
• Install the PostScript driver; to installing the PS printer driver, see the Software Section.
• If problem consists, contact a service representative.
| |“Limit Check Error” message appears.|The print job was too complex.|You might need to reduce the complexity of the page.| |A PostScript error page prints.|Print job may not be PostScript.|Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer.| |When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly.|The resolution setting in the printer driver may not be matched with that in Acrobat Reader.|Make sure that the resolution setting in your printer driver matches that in Acrobat Reader.|

Common Linux problems

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|Condition|Suggested solutions| |---|---| |The printer doesn’t print.|• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device.
• Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains “(stopped)” string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred.
| |I encounter error “Unable to open mfp port device file!” when printing a document.|Please avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks mfp port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, please, try to release the mfp port.|

Common Macintosh problems

|Condition|Suggested solutions| |---|---| |The printer does not print a document from Acrobat Reader.|Change the Print Method option to Print as Image when you print from Acrobat Reader.| |The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.|Update your Mac OS to OS 10.3.3 or higher.| |The printer does not print a document from Illustrator on IPP printing.|Change the Data type option in the Adobe Illustrator print menu to Binary. Or, you can use Appletalk printing.|

#### 10Specifications Printer specifications

|Item|Specifications and description|Specifications and description| |---|---|---| |Printing speeda|Up to 24 ppm in A4 (25 ppm in Letter)|Up to 24 ppm in A4 (25 ppm in Letter)| |Resolution|ML-2510|Up to 1200 x 600 dpi effective output| |Resolution|ML-2570, ML-2571N|Up to 1200 x 1200 dpi effective output| |Warm-up time|Less than 15 seconds|Less than 15 seconds| |First print out time|9 seconds (From Ready) Sleep mode: 25 seconds|9 seconds (From Ready) Sleep mode: 25 seconds| |Power rating|110 ~ 127 VAC, 50 / 60 Hz, 5.5 A 220 ~ 240 VAC, 50 / 60 Hz, 3 A|110 ~ 127 VAC, 50 / 60 Hz, 5.5 A 220 ~ 240 VAC, 50 / 60 Hz, 3 A| |Power consumption|Average: 390 W (ML-2510), 400 W (ML-2570, ML-2571N) Power save mode: Less than 6.5 W (ML-2510), 8.5 W (ML-2570, ML-2571N)|Average: 390 W (ML-2510), 400 W (ML-2570, ML-2571N) Power save mode: Less than 6.5 W (ML-2510), 8.5 W (ML-2570, ML-2571N)| |Noise levelb|Standby mode: Less than 35 dBA Printing mode: Less than 53 dBA|Standby mode: Less than 35 dBA Printing mode: Less than 53 dBA| |Toner cartridge lifec|3,000 pages at ISO 19752 5% coverage (ships with 1,000 pages starter toner cartridge)|3,000 pages at ISO 19752 5% coverage (ships with 1,000 pages starter toner cartridge)| |Duty cycle|Monthly: Up to 10,000 pages|Monthly: Up to 10,000 pages| |Weight|8.9 Kg (including consumables)|8.9 Kg (including consumables)| |Package weight|Paper: 1.6 Kg, Plastic: 0.3 Kg|Paper: 1.6 Kg, Plastic: 0.3 Kg| |External dimensions (W x D x H)|13.9 X 11.7 X 9.7 inches (354 X 297 X 246 mm)|13.9 X 11.7 X 9.7 inches (354 X 297 X 246 mm)| |Operating environment|Temperature: 50° F to 90° F (10° C to 32° C) Humidity: 20% to 80% RH|Temperature: 50° F to 90° F (10° C to 32° C) Humidity: 20% to 80% RH| |Printer language|ML-2510|SPL|

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Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ..................................................... 18 Printing Posters ..................................................................................................................... 19 Printing Booklets .................................................................................................................. 19 Printing on Both Sides of Paper ............................................................................................... 20 Printing a Reduced or Enlarged Document ................................................................................ 20 Fitting Your Document to a Selected Paper Size ......................................................................... 20 Using Watermarks ................................................................................................................. 21

Using an Existing Watermark ......................................................................................... 21 Creating a Watermark ................................................................................................... 21 Editing a Watermark ..................................................................................................... 21 Deleting a Watermark ................................................................................................... 21

Using Overlays ...................................................................................................................... 22 What is an Overlay? ...................................................................................................... 22 Creating a New Page Overlay ......................................................................................... 22 Using a Page Overlay .................................................................................................... 22 Deleting a Page Overlay ................................................................................................ 22

######### Chapter 4: USING WINDOWS POSTSCRIPT DRIVER(ML-2570/2571N ONLY)

Printer Settings ..................................................................................................................... 23 Advanced .................................................................................................................. 23 Using Help ................................................................................................................... 23

######### Chapter 5: SHARING THE PRINTER LOCALLY

Setting Up a Host Computer ................................................................................................... 24 Setting Up a Client Computer .................................................................................................. 24

######### Chapter 6: USING SMART PANEL

Understanding Smart Panel .................................................................................................... 25 Opening the Troubleshooting Guide ......................................................................................... 26 Using Printer Settings Utility ................................................................................................... 26

Using Onscreen Help File ............................................................................................... 26 Changing the Smart Panel Program Settings ............................................................................. 26

######### Chapter 7: USING YOUR PRINTER IN LINUX

Getting Started ..................................................................................................................... 27 Installing the Unified Linux Driver ............................................................................................ 27

Installing the Unified Linux Driver ................................................................................... 27 Uninstalling the Unified Linux Driver ............................................................................... 28

Using the Unified Driver Configurator ....................................................................................... 29 Opening the Unified Driver Configurator .......................................................................... 29 Printers Configuration ................................................................................................... 29 Ports Configuration ....................................................................................................... 30

Configuring Printer Properties ................................................................................................. 30

Printing a Document .............................................................................................................. 31 Printing from Applications .............................................................................................. 31 Printing Files ................................................................................................................ 31

######### Chapter 8: USING YOUR PRINTER WITH A MACINTOSH

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