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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I set up the JBL 9.1 Soundbar for the first time?
Start by carefully unboxing all components, then place the soundbar below your TV, position the detachable speakers behind the listening area, and place the subwoofer on the floor near the soundbar. Connect the soundbar to your TV using HDMI (or optical if HDMI is unavailable), connect all components to power outlets, and turn them on. The detachable speakers will automatically pair with the soundbar when powered on.
How do I pair my Bluetooth device with the JBL 9.1 Soundbar?
Press the Bluetooth button on the remote control or soundbar to enter pairing mode, then enable Bluetooth on your device and select "JBL Bar 9.1" from the list of available devices. Ensure your Bluetooth device is within range and has Bluetooth enabled during the pairing process.
How do I reset the JBL 9.1 Soundbar to factory settings?
Press and hold the power and volume down buttons on the soundbar for more than 10 seconds to reset it to factory settings. This will clear all custom settings and return the device to its default configuration.
What should I do if there is no sound coming from the soundbar?
First, check all connections to ensure they are secure and verify that both the soundbar and TV are set to the correct input source. Additionally, ensure the volume is turned up on both the soundbar and TV.
How do I update the firmware on the JBL 9.1 Soundbar?
Ensure the detachable speakers are docked onto the soundbar, then press and hold the power and volume down buttons on the soundbar for more than 10 seconds to initiate the update. The soundbar will display "UPDATING" during the process and will reboot upon completion.
What does the "UPDATING" message on the JBL 9.1 Soundbar mean?
The "UPDATING" message indicates that the soundbar is in the process of updating its software. Do not power off the device during this time, as it may cause the update to fail.