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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat should I do if the washer detects an unbalanced load?
The washer will attempt to redistribute the load automatically. If the issue persists, manually redistribute the load evenly around the agitator and restart the cycle.
What does the dL error code indicate?
The dL error code indicates a lid lock error. Ensure the lid is closed properly and press the Start/Pause button. If the error persists, contact customer service.
Where should I add detergent in this washer?
Use the provided 4-tray dispenser which has separate compartments for liquid detergent, powdered detergent, bleach, and softener. Add the appropriate amount of detergent to the designated dispenser following manufacturer's instructions.
What temperature and water level options are available?
The washer offers 5 wash/rinse temperature settings (Cold, Cool, Semi Warm, Warm, Hot) and uses load sensing for water levels, which automatically adjusts the water level based on the load size.
What does the CL error code mean and how do I fix it?
The CL error code indicates the Control Lock function is activated. To deactivate it, press and hold the Control Lock button for 3 seconds.
What should I do if I see a dE error code?
The dE error code means the lid is not closed properly. Close the lid securely and press the Start/Pause button to resolve the issue.