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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat does the E3 error code indicate?
E3 is a fan error code. You should ensure the fan is not obstructed and contact Ninja customer service if the issue persists.
Why is my air fryer smoking during cooking?
Smoking can occur if the food is very fatty or if there are leftover grease residues in the unit. You should clean the air fryer thoroughly to resolve this issue.
What initial cleaning should I do before first use?
Before first use, wash the ceramic-coated pan and crisper plate in hot, soapy water, then rinse and dry thoroughly. Both the pan and crisper plate are dishwasher safe if you prefer that method.
What is the maximum temperature for the MAX CRISP function?
The maximum temperature for the MAX CRISP function is 240°C. If the temperature won't increase beyond this, ensure the air fryer is not overloaded.
How long should I preheat the Ninja Max Air Fryer before cooking?
You should always preheat your Ninja Air Fryer for 3 minutes before cooking for best cooking and crisping results. This ensures optimal temperature and performance for your food.
What does error code E1 mean and how do I fix it?
E1 indicates a temperature sensor error. You should unplug the unit immediately and contact Ninja customer service for assistance.