Shark Robotic Vacuum Cleaner

How do I register my Shark robotic vacuum guarantee?

You can register your guarantee online within 28 days of purchase at www.Sharkclean.co.uk/register-guarantee. You'll need the date you purchased the machine (from your receipt or delivery note). Products purchased directly from Shark are automatically registered, and you'll receive instant confirmation once your details are submitted.

What are the benefits of registering my Shark robotic vacuum guarantee?

When you register your guarantee, Shark will have your details on file if they need to contact you. If you agree to receive communications, you can also get tips and advice on how to get the best out of your Shark Robot Vacuum and hear about the latest news on new Shark technology and product launches.

What should I avoid when using a Shark robotic vacuum?

Do not use non-Shark replacement parts, as damage caused by non-genuine spares is not covered under warranty. Do not tamper with the unit or use it for commercial purposes. Do not put your hands into any openings not defined for user access, and always follow the instructions in the manual to avoid voiding your guarantee.

What do I need to do before I start cleaning with my Shark robotic vacuum?

Your robot needs to complete an Explore Run without the mopping module attached to create a map of your home. During this run, the robot will wander around your home to map it out. After the mapping is complete, you can optionally create No-Go Zones in areas you want the robot to avoid, then you're ready to clean.

How often should I clean the filter on my Shark robotic vacuum?

You should clean the filter every month to prevent loss of suction. Rinse the filter and let it air dry completely. Additionally, tap loose dirt off the filter between washes as needed, and note that foam filters may appear dirty after use, which is normal.

How long is the Shark robotic vacuum guaranteed for?

Your Shark Robot Vacuum is guaranteed for two years once you register your guarantee. This is a free manufacturer's guarantee that covers repair or replacement of your machine, including all parts and labour. You can register online at www.Sharkclean.co.uk/register-guarantee within 28 days of purchase.