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Shokz Openfit Earbuds manual
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Shokz Openfit Earbuds

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

18 total
1

How do I put my Shokz Earbuds into pairing mode after opening the case?

To enter pairing mode, place both earbuds in the charging case and press their touch areas simultaneously with two fingers until indicator lights flash orange and green. Once paired successfully, device will display completion status. (Page 16)

2

How can I clean my Shokz charging case?

Clean the exterior of the charging case with a soft dry cloth and use a clean, dry brush to remove debris from the interface; don't insert any liquid or abrasive material inside. (Page 35)

3

What happens when my earbuds disconnect automatically while in use?

If disconnected and out of range, the earbuds may attempt to auto-connect within three minutes but will issue prompts for re-pairing if they fail. Make sure both devices remain powered on and Bluetooth enabled for successful automatic connections. (Page 32)

4

How do I troubleshoot audio issues with my earbuds?

Verify that the earbuds are properly inserted, check the battery levels of both the earbuds and your connected device, and move closer to your device to ensure a strong Bluetooth signal.

5

What should I use to clean the Openfit Earbuds?

Use a soft, dry cloth to clean the earbuds and avoid using water or harsh chemicals that could damage the device.

6

How do I factory reset the Openfit Earbuds?

Place both earbuds in the charging case and press and hold the button on the charging case for 15 seconds until the indicator flashes orange, then turns off. The earbuds will then enter pairing mode and be reset to factory defaults.

Show 12 more questions

What does a flashing red light mean on my earbuds?

How do I clean my Shokz Earbuds?

What is the IP rating for my Shokz Earbuds?

How do I charge my Shokz Earbuds?

How do I ensure my earbuds are fully charged?

What should I do if my Shokz Earbud gets wet?

How long does it take to fully charge the Openfit Earbuds?

How do I pair the Openfit Earbuds to my device for the first time?

Can I use just one earbud instead of both?

What does a flashing orange and green light indicate?

How do I properly wear and position the Openfit Earbuds?

Are the Openfit Earbuds suitable for swimming?

Full Manual

37 pages
Page 1
Shokz Openfit Earbuds manual — page 1

OPENFIT

User Guide

T910

Catalogue

CATALOGUE

APP

Page 2
Shokz Openfit Earbuds manual — page 2

IN THE BOX

  • 04

    • 03

  • 05

    • ##### WEAR & USE

    Earbud Diagram

    Page 3
    Shokz Openfit Earbuds manual — page 3

    ############ Earbud Case 06 07 09

    Pairing

    Wearing

    TOUCH CONTROL

    Music Control

    Call Control Single Earbud Control

    Page 4
    Shokz Openfit Earbuds manual — page 4

    INDICATOR LED

    Charging Case Internal Indicator LED

    Charging Case External Indicator LED

    ##### POWER SOURCE

    On/Off and Standby

    Charging the Earbuds Charging the Charging Case

    Page 5
    Shokz Openfit Earbuds manual — page 5

    ADDITIONAL FEATURES

    Auto Connect

    Resetting

  • 11
  • 12
  • 13

    • 16 18

    Page 6
    Shokz Openfit Earbuds manual — page 6

  • 20

    • 14 15

  • 21
  • 22

    • ##### MAINTENANCE

    Page 7
    Shokz Openfit Earbuds manual — page 7

    Cleaning

    IP Rating

    ##### AFTER-SALES SERVICE

    Serial Number Location

    Warranty

  • 23

    • Page 8
    Shokz Openfit Earbuds manual — page 8

  • 24
  • 25
  • 26

    • APP

    #### APP

    APP

    Download the Shokz App The Shokz App supports customized EQ modes, custom touch functions, firmware updates, and other functions! Define your sound the way you want. Download the Shokz App now to enjoy the best experience. Android users: Please use your mobile browser to scan the QR code and download the app.

    Page 9
    Shokz Openfit Earbuds manual — page 9

  • Availability is limited by region. Go to userguide.shokz.net/OpenFit for more information.

    • 03

    In the Box

    #### In the Box

    IN THE BOX

    OpenFit

    Page 10
    Shokz Openfit Earbuds manual — page 10

    True Wireless Earbuds*2

    ############# OpenFit

    Charging case*1

    ################ OPENFIT

    ############# OpenFit

    Packing Box*1

    Page 11
    Shokz Openfit Earbuds manual — page 11

    USB-C

    Charging Cable*1

    |User Guide| |---|

    User Guide & Legal Statement *1

    (versions vary by region)

    Page 12
    Shokz Openfit Earbuds manual — page 12

    |APP Card| |---|

    App Card*1

    |Warranty| |---|

    Warranty Card*1

    Page 13
    Shokz Openfit Earbuds manual — page 13

    Do not use the product if any of the above items are missing or the product is damaged. Please contact your dealer, or reach out to us immediately. (See Page 30 : After-Sales Service - Contact Us)

    04

    Wear & Use

    Earbud Diagram

    EARBUD DIAGRAM

    Touch area

    Page 14
    Shokz Openfit Earbuds manual — page 14

    Ear hooks

    Microphone

    Battery compartment

    ############## *The protrusion of the touch area is the effective position of the touch button.

    #### Earbud Case

    ############### EARBUD CASE

    Page 15
    Shokz Openfit Earbuds manual — page 15

    | | | | |---|---|---| | | | |

    Charging case Internal Indicator LED

    Charging case External Indicator LED

    #### Pairing

    Page 16
    Shokz Openfit Earbuds manual — page 16

    When using for the first time: Open the charging case to immediately enter Bluetooth pairing mode, with the indicator lights in the case flashing orange and green. For subsequent pairings:

  • 1. Place both earbuds into the charging case;
  • 2. Press and hold the touch area of the earbuds with two fingers simultaneously until the indicator lights flash orange and green, which indicates the earbuds have entered pairing mode;

    • ####### Bluetooth

    OpenFit by Shokz

  • 3. Enable the Bluetooth function and select "OpenFit by Shokz." The device will display the successful pairing when complete.

    • Page 17
    Shokz Openfit Earbuds manual — page 17

    #### Wearing

  • 1. Take the earbuds out of the charging case;
  • 2. Hold them just above your ears;

  • 3. Rotate the ear hooks downward along the auricle of the ear to achieve proper positioning;
  • 4. Complete insertion.

    • Touch Control

    Page 18
    Shokz Openfit Earbuds manual — page 18

    #### Music Control

    MUSIC CONTROL

    Touch area

    Double-tap either earbud.

    Play/pause music

    Volume control: Use the volume control button on the paired Bluetooth device.

    Page 19
    Shokz Openfit Earbuds manual — page 19

    ######## Previous track Next track

    Tap and hold the left earbud for 3 seconds. Tap and hold the right earbud for 3 seconds.

    #### Call Control

    Touch area

    CALL CONTROL

    Answer a call

    Page 20
    Shokz Openfit Earbuds manual — page 20

    Double-tap either earbud

    End a call

    Double-tap on either earbud

    Reject a call

    Tap and hold either earbud

    Call volume adjustment: Use the volume control button on the paired Bluetooth device.

    Page 21
    Shokz Openfit Earbuds manual — page 21

    SINGLE EARBUD CONTROL

    #### Single Earbud Control

    Both earbuds support independent use for mono music or calls. When used alone, the earbud retains the function of its current button. (Refer to music control on Page 11 and call control on Page 12)

    Indicator LED

    CHARGING CASE INTERNAL INDICATOR LED

    Charging Case Internal Indicator LED

    Page 22
    Shokz Openfit Earbuds manual — page 22

    | | | | |---|---|---| | | | |

    Charging case Internal Indicator LED

    ############ The earbud state indicator is located between the two earbuds in the charging case, informing the state of charge of the earbuds.

    |High battery level|When opening, the green light goes off after 5 seconds.| |---|---|

    Page 23
    Shokz Openfit Earbuds manual — page 23

    |Low battery level|When opening, the orange light goes off after 5 seconds.| |Pairing|The indicator lights flash orange and green.| |Factory data reset|The orange light goes off after 5 seconds.|

  • * Note: When two earbuds are in the charging case, the LED will indicate the battery of the one with the lower battery level.

    • CHARGING CASE EXTERNAL INDICATOR LED

    Charging Case External Indicator LED

    Page 24
    Shokz Openfit Earbuds manual — page 24

    Charging case External Indicator LED

    ############ The earbud state indicator is located at the opening of the charging case, informing users of its charging state.

    ########### When connected to an external power supply

    Charging

    The orange light stays on

    Charging completed The green light stays on

    Page 25
    Shokz Openfit Earbuds manual — page 25

    ########### When not connected to an external power supply

    |High battery level of charging case|When the charging case is open or closed, the green light is off after 5 seconds| |---|---| |Low battery level of charging case|When the charging case is open or closed, the orange light is off after 5 seconds|

    Power Source

    #### On/Off and Standby

    | | | |

    Page 26
    Shokz Openfit Earbuds manual — page 26

    |---|---|---| | | | |

    ###### 1. On

    If the earbuds are in the charging case when opened, the earbuds will be powered on, the state indicators of the earbuds and the charging case will be on, and the earbuds will be on.

    *Note: Closing the charging case after removing the earbuds will help maintain the battery level and prevents debris from falling into the box.

    | | | |---|---|

    Page 27
    Shokz Openfit Earbuds manual — page 27

    | | |

    ###### 2. Off

    When the charging case is closed after the two earbuds are placed inside, the earbuds will be switched off.

    ###### 3. Standby

    When the earbuds are not in the charging case and are not connected to the device for 3 minutes, the earbuds will switch to standby mode to reserve earbud battery power.

    #### Charging the Earbuds

    Page 28
    Shokz Openfit Earbuds manual — page 28

    | | | |---|---| | | |

    Green light indicates a high battery level

    Orange light indicates a low battery level

    ############ Place the earbuds in the charging case until they are magnetically attached. The charging case can be closed when the indicator light of the earbuds is on.

    Page 29
    Shokz Openfit Earbuds manual — page 29

    | | | | |---|---|---| | | | |

    LED Indicator

  • *Please note:

  • • The LED indicator in the charging case will show the state of charge of the earbuds in the charging case. A green light indicates a high battery level, while an orange light indicates low. If both of the earbuds are in the charging case, the LED indicator will indicate the state of charge of the earbud with the lower battery level.
  • • The earbuds will be fully charged after approx. 60 minutes in the charging case. The charging case needs to have a sufficient battery level to charge the earbuds.

    • Page 30
    Shokz Openfit Earbuds manual — page 30

    CHARGING THE CHARGING CASE

    #### Charging the Charging Case

    Orange light on the charging case Charging port

    Insert the USB-A to USB-C charging cable into the charging case and USB-A power supply or certified wall charger. A solid orange light on the charging case indicates that the charging case is charging. A solid green light indicates the charging case is fully charged.

    Please note:

    Page 31
    Shokz Openfit Earbuds manual — page 31

  • • It takes approx. 2 hours for the charging case to be fully charged. The charging case uses the standard 5V±5A USB voltage. Using a high-voltage power source to charge the earbuds is not recommended. It may also take longer to charge the charging case with a third-party charging cable.
  • • Before charging, ensure that the charging port is dry and free of liquid residue like sweat. Use a soft dry cloth to wipe any liquid residue from the charging port.

    • Additional Features

    Auto Connect

    AUTO CONNECT

    | | | | |---|---|---|

    Page 32
    Shokz Openfit Earbuds manual — page 32

    | | | |

  • 1. When the earbuds are on, they will automatically try to connect to the most recently connected device and issue a prompt when the connection is successful.
  • 2. During use, the earbud may disconnect from the paired device due to limitations of connection range. If the earbud automatically re-connects within 3 minutes, it will issue a prompt.

    • *The paired devices must be within connection range (10m) and must be powered on. Make sure your intended device has Bluetooth enabled.

    Resetting

    RESETTING

    Page 33
    Shokz Openfit Earbuds manual — page 33

    | | | | |---|---|---| | | | |

    Resetting the earbuds will clear the list of paired devices and reset all settings.

  • 1. Place both earbuds in the charging case.
  • 2. Press and hold the touch area of two earphones for 15 seconds simultaneously. The orange light in the box will flash for 5 seconds and then go out, indicating that the reset is complete. At this time, the status light in the charging box will flash alternately orange and green, which can be used directly for pairing.

    • Page 34
    Shokz Openfit Earbuds manual — page 34

    Maintenance

    CLEANING

    #### Cleaning

    ###### 1. Earbuds:

    It is recommended to use a soft and clean dry cloth to clean the earbuds. When cleaning the earphone mesh, gently brush away dirt and earwax with a clean and dry cotton swab, then wipe with a soft cloth.

    *Please note:

    Page 35
    Shokz Openfit Earbuds manual — page 35

  • • Before cleaning and maintenance, please stop using the earbuds and disconnect all connections with other devices.
  • • This product does not support washing with water. Do not wash the earbuds directly with water or use ultrasonic cleaning.
  • • Do not allow liquid to enter any opening of the earbuds.
  • • To avoid damage, deformation, and discoloration of the earbuds, please do not use an abrasive cleaner or spray, high-concentration cleaner, chemical cleaner, alcohol, or acetone solvent for cleaning. Do not use any sharp or abrasive objects.

    • ###### 2. Charging Case:

    It is recommended to clean the charging case with a soft and clean, dry cloth. Use a clean, dry, soft brush to remove debris from the charging interface. Use a clean and dry cotton swab to wipe the charging contact surface of the charging box gently.

  • *Please note:

    • Page 36
    Shokz Openfit Earbuds manual — page 36

  • • Before cleaning and maintenance, please disconnect the charging case from the charging cable.
  • • Do not use abrasive items to clean the charging case.

    • IP Rating

    IP RATING

    ############ Tested under controlled laboratory conditions, the earphone part of this product can prevent splashing at an IP54 level under IEC 60529 standard.

  • *Please note:

    • Page 37
    Shokz Openfit Earbuds manual — page 37

  • • IP54 dust and water-resistant conditions only apply to the earphone body, not the charging case.
  • • The splash-proof function is not permanent and may decrease with daily use.
  • • Do not immerse this product in water or expose it to wet environments for extended periods, or wear when swimming, water skiing, surfing, or other water sports.
  • • If this product and its accessories are accidentally contaminated with water, please wipe them as soon as possible and place them in a ventilated and cool place for drying. Do not use or charge until completely dry.

    • After-Sales Service

    SERIAL NUMBER LOCATION

    #### Serial Number Location

    ########## sxxxxxxxxxxxxx

    sxxxxxxxxxxxxx

    The product serial number has been indicated on the bar code of the packaging and warranty card. The charging case also has a serial number printed on the bottom.

    Warranty

    WARRANTY

    ######### Your headphones are covered by a warrantyVisit our website at https://shokz.com/pages/warranty-landing for details of the limited warranty.

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