What should I do if the machine stops or won't start?

Check to make sure the machine is plugged into a working outlet and verify the power cord is not damaged. Reset the GFCI and try a different outlet. If the fuse has blown, replace it and switch off any other machines using the same circuit. If the thermal sensor has been activated, leave the washer for 5 minutes to cool down. Check that hoses and connections are airtight and clean or replace valves/seals if needed.

From the official Sun Joe Washing Machine manual, page 14

Have a follow-up question?

Answers from the official manual.

Common questions