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Volkano Wireless Headphones Manual 20 manual
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Volkano Wireless Headphones Manual 20

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

10 total
1

How do I factory reset the Volkano Wireless Headphones?

Press and hold the Power button for 10 seconds until the LED flashes red. This clears all settings and returns the device to factory defaults. You will need to re-pair all connected devices after the reset.

2

Why can't I navigate through songs on my phone with my Volkano headphones?

Ensure that your device supports AVRCP (Audio/Video Remote Control Profile). This feature needs this profile to control play/pause, next and previous track functions remotely. Refer your device's manual if unsure.

3

How do I increase or decrease volume using my Volkano headphones?

To increase volume, triple touch the right earphone’s Multi-Function Touch Button. To decrease volume, triple touch the left earphone’s Multi-Function Touch Button.

4

What should I do if my Volkano headphones begin to emit smoke?

Remove the charging cable immediately and stop using the device until a technician can inspect it.

5

How many hours of playtime are available with the case included?

You have up to 24 hour playtime when including charging time through the case which has a 300 mAh capacity.

6

Can I wear these headphones around children or toddlers?

Do not use your earphones near small children; instead, ensure that its usage is under adult supervision at all times to avoid ingestion and choking hazards

Show 4 more questions

How do I clean my Volkano Wireless Headphones?

What should I do if my wireless headphones don't connect to my phone?

Can I use my Volkano Wireless Headphones during exercise?

How long does it take to fully charge my Volkano Wireless Headphones?

Full Manual

10 pages
Page 1
Volkano Wireless Headphones Manual 20 manual — page 1

Scorpio Series

![image 1](61JvhrRug_L_images/imageFile1.png)

![image 2](61JvhrRug_L_images/imageFile2.png)

INSTRUCTION MANUAL

V1.2 VK-1121-BK/WT

Please read these instructions carefully and retain for future reference.

HIGHLIGHTS

  • • Bluetooth®: Version: 5.0 Chipset: JL6973 Profiles: HFP / HSP / A2DP / AVRCP Distance: Up to 10 m / 33 ft
  • • Impedence: 16 Ω
  • • Frequency Range: 20 Hz – 20 kHz
  • • IPX Level: IPX4
  • • Sensitivity: 91 ± 3 db
  • • Battery: Earbuds: 40 mAh Charging Case: 300 mAh
  • • Driver Size: Ø 6 x 4.2
  • • Charging Port Type: Type-C

    • Page 2
    Volkano Wireless Headphones Manual 20 manual — page 2

  • • Charging Time: About 1 Hour
  • • Charging Input: 5 V DC, 0.5 A
  • • Playtime: 4 – 8 Hours
  • • Volkano Scorpio Series True Wireless Stereo Earphones
  • • 300 mAh Charging Case
  • • Type-C Charging Cable
  • • 3 × Earbud Cap Sizes
  • • Instruction Manual
  • • True Wireless Bluetooth® Technology
  • • Touch Control
  • • Pocket-Sized
  • • Hands-Free Calling
  • • Up to 24 Hour Playtime with Charging Case
  • • USB Type-C Charging
  • • Auto-Reconnect
  • • Compatible With Siri and Google Assistant
  • • Rubberized Finish PACKAGE CONTENTS

    • SPECIFICATIONS

    #### IDENTIFYING PARTS

    Page 3
    Volkano Wireless Headphones Manual 20 manual — page 3

    1

    2

  • 3

  • 4

  • 5

    • 6

  • 1. Earphone LED Light Indicator and Microphone
  • 2. Multi-Function Touch Button
  • 3. Type-C Charging Port
  • 4. Charging Case
  • 5. Charging Case LED Light Indicator
  • 6. Magnetic Charging Pogo Pins

    • Page 4
    Volkano Wireless Headphones Manual 20 manual — page 4

    INSTRUCTIONS FOR USE: CHARGING THE CASE

  • • Please ensure that the battery is fully charged before using the device for the first time.
  • • Connect the provided Type-C Charging Cable to the DC 5V charging slot on the Charging Case, connect the other end of the USB to a wall charger or an available USB port on a compatible device.
  • • The Blue LED Indicator Light will pulse to indicate that charging has begun.
  • • The LED Indicator will pulse repeatedly to indicate that the battery is flat. Note: Once fully charged, the red LED will display in a solid light.

    • CHARGING THE EARPHONES

  • • Please ensure that the battery is fully charged before using the device for the first time.
  • • Place the earphones into the charging case. A red light will turn on when the charging has begun. The red light will stay lit while charging and will turn off when the charging is complete.
  • • When the earphones are removed from the charging case, they will power on automatically.

    • Note: The earphones will turn off when inserted into the charging case, even if they are powered ON before charging.

    ##### SWITCHING ON THE EARPHONES

  • • To switch on the device, touch and hold the Multi-Function Touch Button for about 3 seconds until the blue LED lights turn on.
  • • To switch off the device, touch and hold the Multi-Function Touch Button for about 3 seconds until the LED lights turn on and then off; you will then hear a voice prompt stating that the earphones have been powered off.

    • Page 5
    Volkano Wireless Headphones Manual 20 manual — page 5

    Note: Please note that the earphones would need to be turned on individually.

    ##### PAIRING WITH EACH OTHER

    Turn the earphones on first. After powering on the earphones, the earphones will automatically pair with each other.

    Note: This can be done separately to use earphones individually.

    ##### PAIRING WITH BLUETOOTH® DEVICES

    Your earphones must be paired to a Bluetooth® device before they can be used. It is only necessary to pair your earphones once with each device.

  • 1. Ensure that your device’s Bluetooth® is on. Search for the device “Scorpio”. Confirm pairing by selecting the device from the list.
  • 2. When successfully paired, the earphones will beep.
  • 3. The device is now ready to make / receive calls and playback music. MAKING AND RECEIVING CALLS

  • • When the earphones are paired to your smartphone, you will be able to make or receive calls using the built-in microphone.
  • • When receiving a call, touch the Multi-Function Touch Button on either earphone to answer calls. Touch and hold the Multi-Function Touch Button on either earphone to reject incoming calls.
  • • When in a call, touch the Multi-Function Touch Button on either earphone to end the call.

    • Page 6
    Volkano Wireless Headphones Manual 20 manual — page 6

    ##### LOCATING THE BLUETOOTH® MENU

    ####### iPhone, iPad, and iPod Touch

  • a) On your device, go to Settings.
  • b) Select Bluetooth®. If Bluetooth® is not on, turn it on.
  • c) The iPhone / iPad / iPod will automatically search for new devices Android™ Phones and Tablets

  • a) On your device, go to the Settings Menu.
  • b) Select Bluetooth® (on older Android devices Bluetooth® is found in the Wireless & Networks menu). If Bluetooth® is not on, turn it on.
  • c) Select “Search for devices” if your phone or tablet does not automatically search for new devices.

    • Note: If you are unsure of how to access your Bluetooth® menu on your device, please refer to your device’s instruction manual.

    ##### CONTROLS

    |1. Audio Controls|1. Audio Controls| |---|---| |Function|Operation| |Play / Pause Track|Touch the Multi-Function Touch Button on either earphone|

    Page 7
    Volkano Wireless Headphones Manual 20 manual — page 7

    |Navigate to Next Track|Double touch the right earphone’s Multi-Function Touch Button| |Navigate to Previous Track|Double touch the left earphone’s Multi-Function Touch Button| |Increase Volume|Triple touch the right earphone’s Multi-Function Touch Button| |Decrease Volume|Triple touch the left earphone’s Multi-Function Touch Button|

    |2. Siri / Google Assist|2. Siri / Google Assist|2. Siri / Google Assist| |---|---|---| |Function| |Operation| |Siri / Google Assist|Activate Siri|Touch and hold either earphone’s Multi-Function Touch Button| | |Turn Off Siri|Touch and hold either earphone’s Multi-Function Touch Button|

    |3. Phone Calls|3. Phone Calls|3. Phone Calls| |---|---|---| |Function| |Operation| |Incoming Call|Answer Call|Touch either earphone’s Multi-Function Touch Button| |Incoming Call|Reject Call|Touch and hold either earphone’s Multi-Function Touch Button| |Call In Progress|End Call|Touch either earphone’s Multi-Function Touch Button|

    ##### TROUBLESHOOTING

    Page 8
    Volkano Wireless Headphones Manual 20 manual — page 8

  • 1.My smartphone cannot find any new Bluetooth® devices.

  • a. Ensure the device has entered the pairing mode.
  • b. Ensure the device is within an effective working range.

  • 2. The Bluetooth® device cannot pair up. a. Ensure your smartphone allows new connections and has not reached the

    • maximum number of allowed devices.

  • 3.The device does not play music or answer calls when it is connected to a Bluetooth® smartphone.

  • a. Ensure your smartphone supports A2DP and HSF (Hands-Free) profiles.
  • b. Ensure your smartphone is within an effective working range.

  • 4.When paired with my computer, Windows asks for a new driver. Can you supply this? a. We recommend you find compatible drivers for your computer online.
  • 5.Why can I not remotely control the Pause, Play, Previous and Next functions when music is playing? a. This feature needs the Bluetooth® device paired with the earphones to support

    • AVRCP (Audio / Video Remote Control Profile). Please ensure your device supports this.

    Page 9
    Volkano Wireless Headphones Manual 20 manual — page 9

  • • This product is not intended for commercial use and has been tested for household use only.
  • • This product is not intended for use by small children, or persons with diminished mental capabilities. Ensure that the use of this product is monitored by a guardian or parent.
  • • Never use your earphones near water or in areas where it can come into contact with water. Never handle the earphones if they have been dropped into water or any other liquid. If the product comes into contact with water while charging, this is a safety hazard.
  • • Do not operate the product after it malfunctions, it has been dropped or damaged in any way.
  • • WARNING: Always keep optional accessories, small parts and packaging out of the reach of babies and small children, as these items may be a choking hazard.
  • • DO NOT overcharge your Volkano Scorpio Series True Wireless Stereo Earphones, doing so will shorten the lifespan of the built-in battery and could cause your device to overheat.
  • • CAUTION: Do not disassemble the battery or dispose of it in a fire.
  • • CAUTION: Should your battery show signs of overheating, smoke or fumes being emitted during charging, remove the charging cable immediately.

    • SAFETY PRECAUTIONS

  • • Before Cleaning: Ensure that your Volkano Scorpio Series True Wireless Stereo Earphones are turned off before cleaning or maintaining your device.
  • • Cleaning: Wipe down the surface of your Volkano Scorpio Series True Wireless Stereo Earphones using a soft, slightly damp cloth.
  • • Do not use any harsh or abrasive cleaning chemicals or materials on your Volkano Scorpio Series True Wireless Stereo Earphones as doing so may damage or scratch the surface finish.
  • • Do not expose Volkano Scorpio Series True Wireless Stereo Earphones to direct sunlight or high temperatures for extended periods of time.
  • • Do not store in temperatures over 60° C. Do not expose the battery to excessive heat such as sunshine, fire or the like. Store in a cool, dry place.

    • #### CLEANING & CARE INSTRUCTIONS - GENERAL

    ##### ENVIRONMENTALLY FRIENDLY DISPOSAL

    Page 10
    Volkano Wireless Headphones Manual 20 manual — page 10

    ####### IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH THE EUROPEAN DIRECTIVE ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT.

    At the end of its working life, the product must not be disposed of as urban waste. It must be taken to a special local authority differentiated waste collection center or to a dealer providing this service. Disposing of a household appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose of household appliances separately, the product is marked with a crossedout wheeled dustbin.

    |WARNING|Lithium-ion Batteries and/or products that contain Lithium-ion Batteries can expose you to chemicals including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warning.ca.gov.| |---|---|

    ##### DISCLAIMER

    The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Volkano is under license. Other trademarks and trade names are those of their respective owners.

    All product and company names are trademarks™ or registered® trademarks of their respective holders. The use of them does not imply any affiliation with or endorsement by them.

    ##### WARRANTY

    These Volkano Scorpio Series True Wireless Stereo Earphones include a standard 12-month limited warranty against manufacturing defects and faults. Should your Volkano Scorpio Series True Wireless Stereo Earphones be unboxed with any faulty parts, poor finishing or visible damage, or fail to perform due to a manufacturing defect or poor workmanship, please return it with your proof of purchase (till slip or invoice) to the store of purchase for an exchange, or repair, depending on the store’s returns policy.

    This warranty commences from the date of purchase. Kindly retain your proof of purchase as well as the packaging for your warranty period. NOTE: The warranty does not apply to a product that:

  • 1. Has failed due to excessive wear and tear beyond what is considered to be reasonable.
  • 2. Has been misused or neglected.
  • 3. Has been damaged accidentally or by Force Majeure including fire and flooding.
  • 4. Has been used or operated contrary to operating or maintenance instructions outlined in this manual.

    • The Store of Purchase / Seller cannot accept any returned products that have not been returned in accordance with this warranty or which does not follow their own Returns Policy. Please refer to the Store of Purchase / Sellers Returns Policy for details.

    Should you require any further assistance or have any questions on your warranty, please contact the store of purchase.

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