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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
24 totalWhat is the maximum water temperature the washer can use?
The washing machine is intended for use with cold and hot tap water with a maximum temperature of 140°F (60°C). The washer must not be connected to the mixer tap of a pressurized hot-water boiler. The allowable operating temperature range for the environment is 41–95°F (5–35°C).
How do I clean the drum on the WAW285H1?
Use the dedicated Drum Clean program, which is listed in the program selection table and runs with an empty drum at Extra Hot temperature. This special cycle is designed specifically for cleaning the drum. It is recommended to run this cycle before your first load of laundry and periodically as part of ongoing maintenance.
What water pressure is required for the WAW285H1 to operate properly?
The water supply pressure must be between 14.5 to 145 psi (1–10 bar) with a minimum flow of 2.2 U.S. gallons (8 liters) per minute. A pressure regulator valve must be installed if the maximum water pressure is exceeded. Only use the new AquaShield water supply hoses included with the washer, and never reuse old hoses.
What does it mean when excess foam is detected during a wash cycle?
When excess foam is detected, the symbol Å lights up in the display, and the washer automatically activates additional rinse cycles to remove the foam, which will extend the program duration. Foam may also leak out from the detergent drawer. To prevent this from happening in future loads, use less detergent in subsequent wash cycles.
What should I do before washing my first load of laundry in the WAW285H1?
You should run a Drum Clean cycle with no laundry before washing your first load, because the washer was tested at the factory and a small amount of residual water may remain in the drum. First add 1 to 2 tablespoons of detergent to the main-wash chamber II, then run the Drum Clean cycle and wait for it to finish. (Page 23)
How do I activate the Child Lock on the WAW285H1?
To activate or deactivate the Child Lock, press and hold both the Finish In buttons (M and N) simultaneously for approximately 3 seconds. When the Child Lock is activated, the indicator lamp lights up, and if a change to programs or options is attempted, the indicator will flash for a few seconds. If the Child Lock is activated, you must deactivate it before you can select a program. (Pages 36, 23)
Show 18 more questions
What water pressure is required for the WAW285H1 washing machine?
What does the flashing water tap indicator mean on the display?
How do I reset the network settings on the WAW285H1?
How do I properly level the WAW285H1 washing machine?
What does the Å symbol on the display mean, and what should I do?
How do I properly maintain the water supply hoses?
What is the correct water supply pressure range for my washing machine?
Do I need to remove the transport bolts before using the washer for the first time?
What type of detergent should I use in the Bosch WAW285H1?
How do I connect the WAW285H1 to the Home Connect app?
What should I do before using my WAW285H1 washing machine for the first time?
What type of detergent should I use in my Bosch washing machine?
How do I remove the transport bolts from my washing machine?
What should I do if the door won't unlock during a wash cycle?
How do I connect my washer to the Home Connect app?
What is the maximum load size for my washing machine?
How do I level my washing machine properly?
What should I do if I detect excess foam during a wash cycle?
Full Manual
46 pages
Use and Care Manual, Installation Instructions Washer
Waw285H1Uc
2 Welcome to Your New Washer! Congratulations on your selection of a new Bosch washer for your laundry needs. We are confident you will enjoy the superior performance and reliability. Please do not hesitate to contact our Customer Service department if you have any questions or comments with your new washer. Thank you for choosing Bosch. Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.ca (CANADA) for more information and to view a selection of our products.
3 Table of contentsen-us Use and Care Manual, Installation Instructions Important information ................................................... 5 Purchase information ........................................................... 5 Customer Service ................................................................. 5 Your washing machine is intended for ........................ 6 Safety Definitions .......................................................... 6
Important Safety Instructions ........................ 7
Introduction to your new washer ................................. 9 Standard features and helpful information ...................... 9 Special features .................................................................... 9 Environmentally friendly use of your washer ................... 9 Dimensions and clearances required ........................ 10 Appliance dimensions ...................................................... 10 Length of power cord and water supply hoses ........... 10 Installation types ................................................................ 10Installation Instructions ................................ 12
Introduction ......................................................................... 12 Tools needed ..................................................................... 12 Waste disposal .................................................................. 12 Parts provided with your washer .................................... 13 Set up on a pedestal with drawer .................................. 13 Installation checklist .......................................................... 14 Importance of installing on a solid, level floor ............. 14 Remove the transport bolts ............................................. 14 Water connections ............................................................ 15 Leveling the washer .......................................................... 17 Electrical connection ........................................................ 18 Transporting the washer .................................................. 18 Getting to know your appliance ................................. 20 Control panel ...................................................................... 20 Display area ....................................................................... 21Operating Instructions ..................................... 23
Before using the washer for the first time .................... 23 Before loading your first load of laundry ...................... 23 Using program selector to choose a wash program . 23 Selecting optional program settings .............................. 23 Loading the laundry .......................................................... 23 Filling the detergent and additives compartments ..... 24 Starting the program ......................................................... 25 Selecting a different program ......................................... 25 Pausing/Adding a garment to the cycle ....................... 25 Cancel program ................................................................. 25 Program end ...................................................................... 25 Removing laundry/switching the appliance off ........... 26 Home Connect® ........................................................... 27 Calling up the Home Connect menu ............................. 27 Connecting your home network to the Home Connect app .......................................................... 27 Activating/deactivating Wi-Fi ........................................... 28 Resetting your network settings ..................................... 29 Updating the software ...................................................... 29 Information on data protection ....................................... 29 Declaration of Conformity ................................................ 29 Wi-Fi® Module FCC/IC Statements ............................... 29 Laundry ........................................................................ 30 Preparing the laundry ....................................................... 30 Sorting the laundry ............................................................ 30 Identifying and treating stains ......................................... 31 Laundry detergents and additives ............................. 32 Adding the correct amount of HE detergent ............... 32 Program selection table ............................................. 33 Starching ............................................................................. 34 Dyeing/bleaching .............................................................. 34 Soaking ............................................................................... 34 Optional program settings ......................................... 35 EcoPerfect™ ....................................................................... 35 Prewash .............................................................................. 35 Rinse Plus ........................................................................... 35 Remote Start ...................................................................... 35 Finish in ............................................................................... 35 Spin Speed ......................................................................... 35 Temperature ....................................................................... 35 SpeedPerfect® .................................................................. 35 Stains ................................................................................... 35 Appliance settings ...................................................... 36 Child lock 3 sec. ............................................................... 36 Activating setting mode ................................................... 36 Exiting setting mode ......................................................... 36 Cleaning and maintenance ......................................... 37 Cleaning the washer´s exterior ...................................... 37 Cleaning the drum ............................................................ 37 Descaling the washer ....................................................... 37 Cleaning the detergent dispenser tray ......................... 37 Cleaning the water inlet strainers .................................. 37 Cleaning the drain pump ................................................. 38 Troubleshooting .......................................................... 40 Emergency door lock release ........................................ 40 General Troubleshooting ................................................. 40 Information on the display area ...................................... 43Statement Of Limited Product Warranty .. 44
Bosch Clothes Washer .................................................... 44
4 Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us (USA) or www.bosch- home.ca (Canada) and in the online shop www.bosch- home.com/us/store
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5 Important information Important information Purchase information Please take a moment to record the following basic information about your new Bosch washer. This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts. The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information. see illustration The model number includes the slash and a two digit number (e.g. "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine. Date of Purchase:___/___/_____ Where Purchased:___________________________ E-Nr. :_________/____ (ex: WAW28xxxUC/01) FD :_______-_______ (ex: 9709|90007) The manufacturer reserves the right to make changes in the product or manual without notification. Customer Service Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult. ~ Troubleshooting; Page 40 If problems persist and service becomes necessary, contact your dealer, installer or an authorized service provider. Do not attempt to repair the appliance yourself. Bosch Customer Service 1-800-944-2904 Or by mail BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 When writing or calling please have the following information available: ▯E-Nr. (model number, example: WAW28xxxUC/01) ▯FD (serial number, example: 9709|90007) ▯Date of Original Purchase (receipt may be required) ▯Date Problem Occurred ▯Explanation of Problem If writing, please also include a daytime telephone number and a copy of the sales invoice. When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer. Additional information is available at our website. www.bosch-home.com/us (USA) or www.bosch- home.com/ca (Canada)
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6 Your washing machine is intended for Your washing machine is intended for ▯Only household use and in a non-commercial environment. ▯Use with machine washable textiles only. ▯Washing with common cold and hot (maximum 140 °F/60 °C) tap water and commercially available detergents and cleaning products suitable for use in washing machines. ▯We recommend HE (High Efficiency) detergents because they are designed to deliver optimum performance from your front-loading washer. Not using HE detergent could cause problems such as oversudsing, extended cycle periods, or a decrease in wash performance. NOTICE: Do not use chlorine bleach! ~ OPERATING INSTRUCTIONS; Page 23 ▯When measuring all detergents/stain removers/ laundry care products be sure to follow the manufacturer's instructions. ▯Operating conditions: Min/Max allowable temperatures: 41-95 °F/5-35 °C Relative humidity: under 95% ▯Installation by qualified installers. ▯Installation in accordance with all regulatory requirements; if in doubt have the appliance installed by a specialist familiar with these requirements. Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly. Keep all documents for future use. Safety Definitions Safety Definitions Important safety information is contained in this manual and on the warning labels located on your washer. Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding. 9
Warning
This indicates that death or serious injuries may occur as a result of non-observance of this warning. 9Caution
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning. NOTICE: This indicates that damage to the appliance or property may occur as a result of non-observance of this warning. Tip: This symbol is used to draw the user's attention to important matters.
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To Reduce The Risk Of Fire, Electric Shock,
Serious Injury Or Death When Using Your
Washing Machine, Follow Basic Precautions
Including The Following
▯Bosch washers are provided with a Use and Care Manual with Installation Instructions. Read and understand all instructions before using the washing machine. ▯Do not wash articles that have been previously cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode. ▯Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. ▯Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for this length of time, turn on all hot water faucets and let the water flow out of each faucet for several minutes before using the washing machine. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame while carrying out this procedure. ▯Before the appliance is removed from service or discarded, remove the door to prevent children from playing or hiding inside. Also remove the power cord/ plug. ▯Do not allow anyone to climb, lean or hang on any part of the washer including any protruding components such as the appliance door or a pullout shelf. ▯Use caution when draining hot water from the washer drum such as during pump maintenance or when using the emergency door open procedure. ▯Do not reach into the appliance if the wash drum is moving. ▯Do not tamper with the controls. ▯Do not repair or replace any part of the appliance or attempt any service unless specifically recommended in these user maintenance instructions. ▯Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made by using a 3D printer) ▯Always unplug the washing machine from the power supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord. ▯Do not machine wash fiberglass materials (such as curtains and window coverings that use fiberglass materials). Small particles may remain in the washing machine and stick to fabrics in subsequent wash loads causing skin irritation. ▯Always read and follow the instructions of the manucfacturer of the detergents and cleaning aids, fabric softeners and static eliminators that you are using. Heed all warning and precaution. ▯Do not install or store the washer where it will be exposed to the weather. Hoses and internal parts may be damaged if exposed to freezing temperatures. ▯Do not use the washing machine if it has a worn power cord or loose plug. ▯The washing machine must only be used for its intended purpose. ▯Always follow the fabric care instructions recommended by the clothing manufacturer. ▯Check the fill hose connections on a regular basis to ensure that they are tight and not leaking. ▯Make sure all water connections to the washing machine have shut-off valves that are readily accessible during normal operation of the washer. Turn off both valves during periods in which the washer is not in use and before leaving for extended periods such as vacations to reduce the risk of water damage in the event of a leak. Turn the valves back on prior to resuming use of the washer. ▯Do not operate the washing machine if parts are missing or broken. ▯Do not operate the washing machine until you are sure that: ▯the washing machine has been installed according to the Installation Instructions. ▯all water, drain, power and grounding connections are in compliance with all local regulations and/or other applicable regulations and requirements. ▯Certain internal parts are intentionally not grounded and may present a risk of electric shock during servicing. Service Personnel – DO NOT CONTACT the following parts while the appliance is energized: inlet valves, drain pump, heat sink of the motor controller, PCBs. ▯See the installation instructions in this manual for grounding requirements.
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8 ▯The IMPORTANT SAFEGUARDS and WARNINGS presented in this manual do not cover all possible conditions that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer. ▯Always contact your dealer, distributor, service provider or the manufacturer about any problems or conditions that you do not understand. ▯Follow the Safety Information in the INSTALLATION INSTRUCTIONS and the OPERATING INSTRUCTIONS.I
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Warnings For Children And Pets
▯Do not allow children and pets to play on or in the appliance. ▯Close supervision of children is necessary when the appliance is used near children. ▯Make sure to utilize all child lock/safety features of your appliance, and be sure to turn the appliance Off when not in use. ▯Appliances are not intended for use by children, however when children become old enough to operate the appliance, it is the responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons. ▯Keep all laundry aids (including detergents, bleach, fabric softener, etc.) out of the reach of children. ▯To reduce the risk of poisoning or chemical burns, keep all cleaning products out of the reach of children. ▯Keep pets away from the appliance.Warning
Proposition 65 Warning
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:Save These Instructions!
Keep these instructions for future reference and in case of change of ownership, manual should be conveyed with the washer.&DqfhuDqg5Hsurgxfwlyh+DupZzz3:DuqlqjvFdJry
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9 Introduction to your new washer Introduction to your new washer 9
Warning
Risk Of Fire, Electric Shock Or Injury
To reduce the risk of fire, electric shock or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS of this manual before installing or operating this appliance. ~ IMPORTANT SAFETY INSTRUCTIONS; Page 7 Standard features and helpful information Thank you for choosing Bosch for your laundry appliance needs. Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference. Standard features ▯ENERGY STAR® certified to save energy, save money and protect the environment. ▯17.6 lb (8 kg) large drum capacity (for regular cotton loads). ▯Low washing and spinning noise levels. ▯Large door opening featuring 180º opening angle. Quality tested Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry. ~ Before loading your first load of laundry; Page 23 Website Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products. About this manual These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model. Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance. This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance. Special features ▯Load adjust matches the water and power consumption to each program according to the amount of laundry sensed in the drum and the type of fabric. The load adjust function runs automatically to keep energy and water consumption as low as possible. The water level sensor ensures the water level is correct for the laundry and the program selected. ▯The automatic unbalanced load detection system spins the laundry several times to ensure even distribution. If the laundry is not evenly distributed, the spin speed is reduced, or the laundry may not be spun for reasons of safety. In the Wool program, the spin cycle is attempted only twice in order to prevent felting. Environmentally friendly use of your washer Your new Bosch washing machine is designed to use water, energy and detergent in a highly efficient way to help reduce operating costs, conserve resources and protect the environment. ▯Utilize the maximum amount of laundry for the appropriate program. ▯Avoid using too much detergent. ▯Wash normally soiled laundry without a prewash. ▯Save energy and detergent when washing lightly and normally soiled laundry. ▯Information about the energy consumption: The display provides information about the relative energy consumption in the selected program. The more indicator lamps light up, the higher the program's consumption. This enables you to compare the consumption levels of the different programs when choosing your program settings and to decide on an energy- and water-saving program setting for the selected program. ▯Energy-saving mode: The display panel lighting goes out after a few minutes and Start/Pause flashes. To activate the display, press any button. Energy-saving mode is not activated if a program is running. If Wi-Fi is activated the appliance will not automatically switch off (automatic switch-off function is deactivated). ▯If the laundry will be dried in a dryer afterwards, select spin speed according to the dryer manufacturer’s instruction.
10 Dimensions and clearances required Dimensions and clearances required Appliance dimensions Length of power cord and water supply hoses Installation types Stacked washer and dryer A Bosch dryer of the same dimensions can be stacked on top of the washer to save space. 9
Caution
▯Use only the dryer stacking kit noted in the Bosch Dryer User Manual in the accessoires section. ▯Do not stack washer on the top of the dryer. ▯Do not stack washer on the top of another washer. ▯Ensure washer transportation bolts have been removed and washer does not vibrate excessively. Label DimensionU.S.
Metric a width 23.6 in. 60 cm b depth (to front of door) 25 in. 64 cm c height (minimum*) height (maximum*) 33.2 in. 33.8 in. 85 cm 86 cm d side clearance (door open 180°) 15.8 in. 40 cm e depth (door open 90°) 42.5 in. 108 cm Weight approximate gross 164 lbs. 77.2 kgU.S.
MetricU.S.
Metric Electric power cord 40 in. 102 cm 57 in. 145 cm Water supply hoses 43 in. 109 cm 28 in. 71 cm Drain Hose 19 in. 48 cm 40 in. 102 cmD
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Clearance requirements (Minimum) A Both Sides 0.6 in. 1.5 cmB
Top 6.3 in. 16 cmC
Rear* 2.5 in. 6.4 cmD
Front 2.4 in. 6.1 cmE
Top 63 sq. in. 404 sq. cmF
Bottom 63 sq. in. 404 sq. cm % & $ ' +
11 Stand alone (shown) or Side-by-Side Under counter (Preferred) Front of the appliance fully open. No doors or coverings. Under counter (Less Desirable) If front of the appliance is covered ventilation openings must be installed. Vent spacing (actual not minimum dimensions)
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34.5 in. 87.6 cm E & F are minimum area sizesE
63 sq.in. 404 sq.cmF
63 sq.in. 404 sq.cm G & H actual spacing dimensions for min. open area sizesG
3 in. 7.6 cmH
14 in. 35.6 cm ( )
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Installation Instructions
Installation instructions 9Warning
Risk Of Fire, Electrical Shock Or Injury
To Persons
To reduce the risk of fire, electric shock or injury to persons, read the Important Safety Instructions at the front of this manual before installing or operating this appliance. 9Caution
The Appliance Is Heavy
▯Use additional help and care when lifting and positioning.▯Remove All Transport Bolts Before
OPERATING WASHER. Washer will vibrate and could cause damage if transport bolts are not removed before use. Introduction Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and effort and will help to ensure optimum performance of your new washer. Be sure to observe all warnings and cautions.Notices
▯Frozen hoses can tear or burst. Do not install the washing machine outdoors or in an area exposed to freezing conditions. ▯If the washing machine is located in a room which will be exposed to temperatures below freezing, or if it is located in a cabin that is being shut down for the winter, any residual water in the pump or water inlet hose(s) must be drained. ▯Take care not to damage the washing machine. Do not hold on to protruding parts (e.g. door) when lifting. Do not push against the appliance door glass due to risk of damage. ▯In addition to the safety information listed here, the local water and electric authorities may have special requirements that must be followed. ▯If in doubt, have the appliance installed by an authorized service provider. ▯Hidden surfaces may have sharp edges. During service wear gloves and use caution when reaching inside the washer housing. These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:Warning
Warnings For Children
Do not let children play with packaging and associated parts to avoid risk of choking or suffocation. Disposal of Your Old Appliance Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks. 9Warning
To Avoid Risk Of Injury Or Death, Do The
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13 Parts provided with your washer Back side of the washing machine Washer drum contents Two AquaShield water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation. NOTICE: If any parts are missing please notify your dealer immediately. Set up on a pedestal with drawer Pedestal item number: WMZ20490 or replacement
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Mount washer on the pedestal according to the instructions in the pedestal installation kit. ( Power cord with plug 0 Literature pack; contents: ▯User manual ▯Covers 8 Drain hose @ Elbow to form the hose to fit the drain pipe# H Hot water AquaShield™ hose P Cold water AquaShield hose + 3
14 Installation checklist Review the following list and check off each step as it is completed during installation. Importance of installing on a solid, level floor Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents the washer from experiencing excess vibration during spinning that could cause the washer to move or be noisy. The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material. If installing the washer on a wooden floor, observe the following: ▯install the washer in a corner for better support if possible. ▯if necessary, reinforce the floor by screwing a water resistant wooden board to the floor (minimum of 1-1/8 in. / 28.5 mm thick). Remove the transport bolts 9
Caution
Damage To The Appliance Or Injury
Possible
▯The machine is secured for transport with transport bolts.Remove All Transport Bolts Before
OPERATING WASHER. Washer will vibrate and could cause damage if transport bolts are not removed before use. Washer will be much noisier during spin cycles if transport bolts are not removed. Save the transport bolts. If a pedestal was purchased with the washer, it must be installed first, prior to removing the transport bolts. Please consult the pedestal installation instructions. ▯In order to prevent transport damage during later transport, be sure to re-install the bolts before transport.
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Notices
▯The washing machine must only be operated with cold and hot (max. 140 °F/60 °C) tap water. Do not connect the appliance to the mixer tap of a pressurized hot-water boiler. ▯To prevent water damage, the hot and cold water valves should be accessible when the washing machine is in place and should always be turned off when the washing machine is not in use. ▯If installing the washing machine in a new building or a building in which the plumbing system was recently installed or upgraded, flush the lines before installing the washing machine to remove any sand, dirt or residue. ▯To prevent leakage or water damage, follow the instructions in this chapter. ▯If in doubt, have the appliance installed by an authorized service provider. Connect your washer to the wall faucets using the included AquaShield™ water supply hose. Observe each of the following: ▯Only use the new water supply hose shipped with your washer. Never use old used hoses. ▯The water supply hoses must not be kinked, bent, or pinched causing hose damage or restricting water flow. ▯The water supply pressure must be between 14.5 to 145 psi (1 - 10 bar) with a minimum of 2.2 U.S. gallons (8 liters) of flow per minute. A pressure regulator valve must be installed if the maximum water pressure is exceeded. ▯Make sure the water supply faucet is easily accessible when the washer is in use. The faucet should be turned off if the washer is going to be unused for extended periods of time. ▯Make sure rubber washers are in place at both ends of the water supply hose. Missing washers could cause leaks. ▯The connection points are under full water pressure. Turn on the water tap and check for leaks. ▯Periodically inspect the water supply hose and replace with a new hose if cuts, kinks or leaks are observed. Water connection hoses ▯red - Hot water-hose ▯blue - Cold water-hose Attach this end to water tap. Hand tighten only. Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.Pd[
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16 Position hoses as shown when routing hoses to right side of washer (facing from front). Position hoses as shown when routing hoses to left side of washer (facing from front). About the AquaShield™ Hose The AquaShield hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be discarded. Contact Customer Service to purchase a replacement. Water drain hose connection
Notices
▯Do not reuse an old drain hose. Only use the drain hose and parts included with your washer. ▯Do not kink or modify the water drain hose. Height of drain point Height difference between the floor and drainage point: max. 39 in. (100 cm). Types of drainage hookups Standpipe Attach the drain hose to the elbow included with your washer. Position the elbow on the drain hose 4" from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during use.Lq
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17 Sink siphon Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store). Wash Basin 9
Warning
Scalding
When washing at high temperatures, there is a risk of scalding if you touch hot suds, e.g. when pumping out hot suds into a wash basin. Do not reach into the hot suds. NOTICE: Appliance damage/damage to textiles If the end of the drain hose touches the discharge water (water drained from washer) it (the discharge water) can be sucked back into the appliance and may damage the appliance or textiles. Make sure that: ▯There is no stopper in the sink drain. ▯The end of the hose does not touch the discharge water. ▯The sink drain is free flowing and not partially clogged. Attach the drain hose securely to the wash basin. NOTICE: In any multi-story installation, the washer should be installed on a drained floor to prevent water damage to rooms below in the event of a leak. Leveling the washer Importance of leveling the washer Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibration-free use of your washer. Follow these steps:
18 Electrical connection 9
Warning
Electrical Shock Hazard
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance has been properly grounded. 9Warning
Electrical Shock Hazard
To reduce the risk of fire or electrical shock, DO NOT use an extension cord to connect the washing machine to the power supply. 9Warning
Electrical Shock Hazard
To reduce the risk of electrical shock: ▯Only pull out the power cord by the plug end and never by the cable, as this could damage it. ▯Never touch or hold the plug end or power cord with wet hands. ▯Never unplug the power cord during operation.Grounding Instructions
9Warning
Electrical Shock Hazard
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for the electric current. This appliance is equipped with a cord that has an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. ▯Do not modify the plug provided with the appliance. If the plug will not fit into the outlet have a properly grounded outlet installed by a qualified electrician. Do not cut, remove or bypass the grounding prong on the washer power cord plug. ▯The washer power cord plug must be easily accessible when the washer is operating. ▯When unplugging or plugging in the washer power cord, grasp the plug end. Do not pull on the cable to unplug the washer. ▯The household electrical supply must be suitable for the voltage specification shown on the washer rating plate (located inside the washer door, immediately below the drum opening). ~ Purchase information; Page 5 See below for connection specifications and fuse/ breaker requirements. ▯The wiring for the electrical outlet circuit must be sufficient to meet the appliance requirements. Use of a Ground Fault Circuit Interrupter (GFCI) is recommended. ▯Protect the power cord from physical damage, such as being twisted, kinked, pinched, caught in a door, or walked upon. ▯If the power cord is damaged, it must be replaced by a qualified authorized service provider to avoid a fire/ shock hazard. Replacement power cords can be purchased through Customer Service. ~ Customer Service; Page 5 ▯The washing machine must only be connected to an individual branch circuit via a receptacle which has been properly installed and grounded. ▯Make sure that:Caution
Carefully drain residual water from inlet and drain hoses. Secure all hoses and power cord to the back of the washer to prevent them from being damaged.
19 Remove the transport bolt hole covers
Caution
Risk Of Appliance Or Material Damage
▯Despite draining, there will always be some residual water in the appliance. This residual water may leak out and cause damage; therefore, the appliance should always be transported upright. ▯Ensure transport bolts are removed after transporting washer and before first use.
20 Getting to know your appliance Getting to know your apliance Control panel
( Programs 0 Program Selector Center is pressed to power the appliance ON or OFF and dial turns in both directions to select a program. 8 Display Panel with Buttons
21 Display area Buttons Other indicators
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; § Button Description Indicator ( Select EcoPerfect™. { 0 Select Prewash. { 8 Select Rinse Plus. { @ Select Remote Start. Remote start and Home Connect® settings {
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Select Start/Pause. ▯starts or pauses the selected cycle; ▯indicator lamp on (steady) - cycle running, can be paused (if Child lock is not activated); ▯indicator lamp blinking - option settings can be changed; Ready state (door closed, cycle can be started); cycle is paused (press to restart).A
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Select Finish in. End of program (“Finish in” time) after...h (hours) e.g. ñ‚ œ Press Finish in M and N at once for approximately 3 seconds to activate or deac- tivate Child lock 3 sec..E
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Select Spin Speed. High Medium Low No Spin ` Select Temperature. Extra Hot Hot Warm Cold h Select SpeedPerfect®. { )" Select Stains. Ê (Oils, food based) ¶ (Blood) º (Red wine)
22 Indicator Description
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Lit: Child lock activated Flashing: A change to the programs or options is not allowed because Child lock is activated. Flashing will stop after a few seconds. r Flashing: Tap not turned on, no water pressure ÿ Lit: The appliance door can be opened. Flashing: Door locking or unlocking is ongoing. | OFF: Wi-Fi is off. Flashing: The appliance is trying to connect to your home network or broadcasting “Home Connect” hot-spot. Lit: Wi-Fi is on and the appliance is connected to your home network. Information on energy and water consumption:X { { { { {
Water consumption display þ { { { { { Energy consumption display Washing cycle status sequence: ! PrewashN
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Rinse 0 Spin e.g. ‚:…‹ Expected program duration in hours and minutesÅ
Lit: Excess foam detected e.g. “: ‹‹ <-> - ‹‹ Fault display e.g. •: ‹‹ Hint display
23
Operating Instructions
Operating Instructions 9Warning
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS and OPERATING INSTRUCTIONS before operating this appliance. Before using the washer for the first time Check to make sure your washer has been installed properly by following the installation instructions in this manual. ~ INSTALLATION INSTRUCTIONS; Page 12 Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact Customer Service! Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond. Check to be sure the washer hot and cold water supply taps are turned on. Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed. ~ Remove the transport bolts; Page 14 Turning the washing machine on and off Center of the program selector is pressed to turn the appliance on or off. Before loading your first load of laundry Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the system before your first load of laundry. First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle. Wait for the cycle to finish. Using program selector to choose a wash program NOTICE: If the Child lock is activated, you must deactivate it before you can select a program. ~ Child lock 3 sec.; Page 36 Use the program selector to select the desired wash program. The dial turns in both directions and when a cycle is selected its time duration appears in the display. The related preset options (temperature, spin speed, etc.) lights are activated. Selecting optional program settings By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing. The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress. The indicator lamps of the buttons light up if the setting is active. ~ Program selection table; Page 33 ~ Optional program settings; Page 35 Loading the laundry 9Warning
To avoid risk of explosion! Laundry items that have been pretreated with any material containing solvents (e.g. stain remover, cleaner’s solvent) must be rinsed out thoroughly by hand before they are placed in the washing machine. Loosen the laundry being loaded and mix small and large items Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle. Tip: Do not exceed the maximum load recommended for the type of wash. Overloading will cause poor wash results and will cause wrinkles. Recommended Load Size Recommended maximum load size can be found: ~ Standard features and helpful information; Page 9 a 1/3 Load - woolens, delicates, silk b 1/2 Load - cotton, synthetic fabrics, or knitted textiles c Full Load - cotton and linenD
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24 Tips After loading, close the door carefully so as not to trap any items between the door and the rubber seal. The door should close easily and should not be forced to close. Foreign objects left in the drum may damage laundry. Before inserting any laundry, check to make sure no foreign objects are in the drum. Filling the detergent and additives compartments NOTICE: Damage to the appliance Detergent and laundry pre-treatment aids (e.g. spot remover, pre-wash sprays, etc.) can cause damage if they come into contact with the surfaces of the washer. Do not let these substances touch the surfaces of the washer. If necessary, wipe off traces of spills or drops immediately with a soft cloth. Measuring Measure out the detergent and laundry care products according to: ▯the water hardness; consult your water utility company for details ▯the manufacturer's instructions on the packaging ▯quantity of laundry ▯amount of soiling (heavy, normal, light) Filling 9
Warning
Irritation Of Eyes/Skin
When opening the detergent drawer during operation, detergent or laundry care products may splash out. Open the drawer carefully. In case of contact with detergent or laundry care products, rinse the eyes or skin thoroughly. In case of accidental ingestion, consult a doctor. Pour the detergent and laundry care product into the appropriate chambers:
25 Liquid detergent insert To measure liquid detergent:
26 Removing laundry/switching the appliance off
Notices
▯Do not leave any laundry in the drum. It can shrink or become discolored by the next laundry load. ▯Remove any remaining items from the drum and rubber gasket. ▯Leave the front door and detergent drawer open so that any remaining water can dry. ▯Always wait for the end of the cycle before switching off the appliance; otherwise the appliance may still be locked. If locked, switch the appliance on and wait until it unlocks. ▯If the display panel switches off and the Start/Pause button indicator is blinking at the end of a program, the Energy-saving mode is active. To activate the display, press any button.
27 Home Connect® Home Conect® This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device. You can use the Home Connect app to do the following on your appliance from your mobile device: ▯Set up programs and start them. ▯Adjust, activate and deactivate program settings. ▯Query the status of programs. ▯Adjust, activate and deactivate appliance settings. ▯Switch off the appliance. Before you can use the Home Connect functions, you will need to carry out the following steps:
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29 Resetting your network settings You can reset all of the network settings. Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
Fcc Id: 2Ahes-Comgen1
Ic: 21152-Comgen1
The Home Connect module is a communication device designed to provide communication between appliances and smart devices. This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.Fcc Compliance Statement
9Caution
Changes or modifications not expressly approved could void your authority to use this equipment. This device complies with Part 15 of the FCC Rules. Operation to the following two conditions: ▯This device may not cause harmful interference and ▯this device must accept any interference received, including interference that may cause undesired operation.Industry Canada Statement
This device complies with Industry Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: ▯This device may not cause interference and ▯this device must accept any interference, including interference that may cause undesired operation of the device. WiFi is a registered trademark of Wi-Fi Alliance.
30 Laundry Laundry Preparing the laundry NOTICE: Damage to the appliance/fabrics Foreign objects (e.g. coins, paper-clips, needles, nails) may damage the laundry or components in the washing machine. Therefore, note the following tips when preparing your laundry: ▯Empty all pockets to ensure no loose debris (coins, keys, other hard objects) are placed in the washer drum. ▯Close any fasteners (such as zippers and hooks) that could cause laundry to catch or become entangled. ▯Remove any foreign objects or non-washable parts. ▯Turn trousers and knitted wear inside out prior to washing. ▯Place small items (such as socks and handkerchiefs) and underwired bras into a mesh bag prior to washing. ▯When washing laundry to be tumble-dried, use the correct amount of detergent and textile care products as specified in the manufacturer's instructions. Some detergents and textile care products, starch or softeners may contain chemicals that may become deposited on the moisture sensors negatively affecting their function and the drying result. Sorting the laundry Sort laundry items according to color, degree of soiling and recommended wash temperature range. Wash white items separately from colored items. Otherwise, white items may tend to become grey. Observe laundry care labels Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.
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31 Determining degree of soiling ▯Light soiling No visible soiling or stains, but may have absorbed some odor. This could include light weight summer clothing such as T-shirts, shirts, or blouses worn only once. Also to freshen bed linen or guest towels. ▯Normal soiling Visible soiling and/or a few light stains. This could include clothing such as T-shirts, shirts, or blouses that have been sweated in or worn several times. Also tea towels, hand towels or bed linen used for up to one week or more. Curtains without stains that have not been washed for up to a half year. ▯Heavy soiling Visible soiling and stains. This could include kitchen towels, fabric napkins, baby bibs, children’s outer clothing or sports jerseys and shorts stained with grass or dirt. It could also include working clothes such as overalls and jeans and other clothing worn for outside work and activities. Identifying and treating stains For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help. Removing stains ▯Remove/pretreat stains as soon as possible after they have occurred. ▯Dab with a soapy solution. Do not rub. ▯Select an appropriate wash cycle and wash the item. Several washing cycles may be required in order to remove stubborn or dried-in stains. Oils and grease: normal body skin oil, cooking oils/fats, sauces, mineral oil, or wax (containing fat/oil). Treatment: scrape residue from fabric. Pretreat. Wash using hottest water safe for the fabric. For heavy stains, apply non-flammable dry cleaning fluid to back of stain, replacing towels under stain frequently. Rinse thoroughly and wash using hottest water safe for the fabric. Beverages and juices: tea, coffee, red wine, fruit, vegetables. Treatment: Pretreat stain. Wash using cold water. Proteins and carbohydrates: blood, egg, milk, starch. Treatment: Rinse immediately in cold water. If stain remains, soak in cold water with an enzyme prewash. Soot, dirt, sand (pigments), red clay (such as soiling of tennis clothing). Brush off res- idue if present. Pretreat or soak with a laundry product containing enzymes.
32 Laundry detergents and additives Laundry detergents and aditives Adding the correct amount of HE detergent 9
Warning
To avoid risk of poisoning, keep detergents and cleaning products out of the reach of children. Avoid overuse of detergent. Measure out the detergent according to: ▯The amount of laundry. ▯The degree of soiling. ~ Sorting the laundry; Page 30 ▯The water hardness. This information can be obtained from your local water authority. Soft water requires less detergent. Too much detergent ▯Excessive foam will reduce washing agitation and cause poor washing and rinsing results. ▯Not environmentally compatible (wastes detergent and is not good for the environment). Too little detergent ▯Laundry will not be washed clean. ▯Eventually the laundry will take on a grey and hard appearance. Greyish-brown grease spots may stain the laundry, heating elements may begin to calcify. The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry. If desired you can visit the following sites for additional information on detergents and fabric care. ~ www.textileaffairs.com or www.cleanright.eu ▯Standard detergent with optical brighteners Suitable for white laundry made from linen or cotton Program: Cotton / Cold - Extra Hot ▯Detergent for colors without bleach or optical brighteners Suitable for colored laundry made from linen or cotton Program: Cotton / Cold - Hot ▯Detergent for colors/delicates without optical brighteners Suitable for colored laundry made from easy-care and synthetic fabrics. Program: Permanent Press / Cold - Hot ▯Detergent for delicates Suitable for delicate, fine fabrics, silk or viscose Program: Delicates / Cold - Hot ▯Detergent for woolens Suitable for wool Hand Wash/Wool program: Cold - Warm Saving energy and reduce detergent For light and normal soiling, you can save energy (lower washing temperature) and detergent. NOTICE: When measuring the amount of all detergents/ additives/care products and cleaning agents, please always check the manufacturer's instructions and information. Saving Soiling/note Reduced tem- perature and detergent quantity as per the rec- ommended dosage Light e.g.: ▯Light summer/sports clothing (worn for a few hours) ▯T-shirts, shirts, blouses (worn for up to one day) ▯Guest bed linen and hand towels (used for one day) No visible dirt or stains. Clothing has taken on some body odor. Temperature as per the care label and detergent quantity as per the rec- ommended dosage for heavy soiling Normal e.g.: ▯T-shirts, shirts, blouses (sweat soaked, worn a few times) ▯Towels, bedding (used for up to one week) Visible dirt or a few light stains. Heavy Dirt and/or stains clearly visible, e.g. tea towels, baby items, work clothing
33 Program selection table Program selection table Programs Max. Load up to: Selectable program set- tings, default settings (bold) Type of laundry Optional program settings; Information Temperature Spin speed Cotton full load Extra Hot Hot Warm Cold High Sturdy fabric, cotton of linen fabric that withstands very hot water SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Mix 1/2 load Hot Warm Cold High Medium Low Mixed fabrics made of synthet- ics, cotton SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Whitest Whites full load Extra Hot Hot Warm Cold High Medium Low White sturdy fabric, cotton or linen fabric that withstands very hot water Rinse Plus, Prewash, Stains Sanitize 3/4 load Extra Hot High Medium Low Sturdy fabric, cotton or linen fabric that withstands very hot water SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Longer wash and rinse with more water for especially sen- sitive skin Hand Wash/ Wool 1/4 load Hot Warm Cold Medium Low No Spin Hand and machine washable wool/wool blend fabrics Especially gentle washing cycle to avoid shrinkage. Long cycle pauses (clothing rests in suds and water) Bulky/Large Items full load (1 item) Extra Hot Hot Warm Cold High Medium Low NOTICE: Wash large items separately. Use a detergent designed for delicates and follow the instructions on the item's care label. Use detergent sparingly. SpeedPerfect®, EcoPer- fect™, Rinse Plus Drum Clean empty Extra Hot High Medium Low Special cycle for cleaning the drum Spin/Drain full load High Medium Low No Spin Extra spin with selectable speed Draining of the rinsing water Draining of the rinsing water without extra spin at “No Spin” Rinse full load High Medium Low No Spin Extra rinse with spin Rinse Plus Tips Do not wash new multicolored laundry together with other laundry. The cycles are time-controlled for lightly soiled fabrics. If fabrics are heavily soiled, reduce the load. Rinse cycles use cold water only.
34 Starching NOTICE: Laundry must not be treated with fabric softener. Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary). Dyeing/bleaching Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions. Do not use the washing machine to bleach clothes. Soaking
Notices
▯Load laundry of the same color. ▯No additional detergent is required; the soaking solution is used for washing. Quick 30 (approximately 30 minute cycle) 1/2 load Hot Warm Cold High Medium Low Easy-care fabrics made of cot- ton, linen, synthetic fibers or blended fabrics; suitable for lightly soiled laun- dry Outdoor/Sport 1/4 load Hot Warm Cold Medium Low For sport fabrics made of syn- thetic fibers and fleece SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Delicates 1/4 load Hot Warm Cold Medium Low No Spin For delicate, washable fabrics, e.g. made of cotton, satin, syn- thetic fibers or blended fabrics (e.g. curtains) bulky items (e.g. comforters) SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Jeans 1/2 load Hot Warm Cold High Medium Low Dark cotton textiles and dark wasy-care textiles Wash textiles inside-out. SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Permanent Press 1/2 load Hot Warm Cold High Medium Low Cotton, linen synthetic or blended fabrics SpeedPerfect®, EcoPer- fect™, Rinse Plus, Prewash, Stains Programs Max. Load up to: Selectable program set- tings, default settings (bold) Type of laundry Optional program settings; Information Temperature Spin speed Tips Do not wash new multicolored laundry together with other laundry. The cycles are time-controlled for lightly soiled fabrics. If fabrics are heavily soiled, reduce the load. Rinse cycles use cold water only.
35 Optional program settings Optional program settings At the factory, temperature and spin speed options, and cycle duration ("Finish in" time) are pre-set for all cycles. After selection of the cycle, these values are displayed in the display field. EcoPerfect™ Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect™ setting. Prewash For heavily soiled washing. Pour 1/3 of normal detergent amount into pre-wash chamber I and remaining 2/3 into main wash chamber II. Rinse Plus This feature adds additional rinses to selected program which is helpful for locations with soft water supplies or to generally improve rinsing results. It will increase the program duration. Remote Start Briefly pressing the Remote Start button activates or deactivates the Remote start function. Activating the Remote start function enables the appliance to be started remotely via the Home Connect® app.
Notices
▯Remote start can only be activated if the appliance door is closed and the appliance is connected to your home network. ▯Remote start will be deactivated in the following circumstances: ▯The door is opened. ▯There is a power failure. ▯The Remote Start button was briefly pressed again deactivating it. ▯The center of the Program Selector was pressed switching off the appliance. ▯Once the program has ended. ▯Any button was pressed or the program selector was turned on the control panel. Pressing and holding the Remote Start button for at least 3 seconds enters Home Connect settings. Finish in The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time is displayed, e.g. 8 h. Press the Start/Pause button to start the washer. NOTICE: The cycle duration is included in the set Finish in time. Here is an example of a 1hr:30min cycle time and an 8 h Finish in time. 8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours. Spin Speed Before and during the cycle, you can change the spin speed range depending on the cycle progress. Touch the appropriate button until the desired setting is displayed. No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water. ~ Program selection table; Page 33 Temperature Before and during the cycle, you can change the default temperature range depending on the cycle progress. Press the appropriate button until the desired setting is displayed. The maximum temperature range that can be set depends on the cycle selected. ~ Program selection table; Page 33 SpeedPerfect® For washing in a shorter time with a washing result comparable to that of the standard program. NOTICE: Do not exceed the maximum load. ~ Program selection table; Page 33 Stains There are four types of stain to choose from: The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to each type of stain. This makes sure that stains are treated in the best possible way. NOTICE: Pressing and holding the button automatically runs through the set values.Ê
Oils, food based ¶ Blood º Red wine · Grass
36 Appliance settings Apliance settings Child lock 3 sec. You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start. To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active. NOTICE: The Child lock will remain activated after the end of the cycle and the door will remain locked. Even switching the appliance off and on will keep the door locked and will not deactivate the Child lock. You must deactivate Child lock and, if necessary, activate it again. Activating setting mode In order to change the default appliance settings described below, you will first need to enter or activate setting mode. To enter or activate the setting mode:
# +
37 Cleaning and maintenance Cleaning and maintenance Your appliance is designed to give you years of service. Observe the following instructions to maintain and protect your appliance and keep it in top operating condition. 9
Warning
Risk Of Electric Shock Hazard
To avoid risk of electric shock always disconnect the washer from the power outlet prior to cleaning. Never clean the washer with a pressure washer. Cleaning the washer´s exterior 9Warning
Risk Of Explosion
To avoid risk of explosion never clean the washer with flammable solvents. Clean the washer´s exterior surfaces when required as follows:
38 Clean the strainers at the water tap end of the hose
Warning
Risk Of Scalding
Risk of hot water injury to skin! Allow the water to cool down prior to actuating the emergency door lock release. You are responsible for ensuring all safety precautions are followed when draining water from washer and/or manually opening the washer door. It may be necessary to clean the washer drain pump if the washer fails to drain. The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris or lint after each wash load). To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:
39
40 Troubleshooting Troubleshoting Emergency door lock release In the event of a power interruption the program will continue running when the power supply has been restored. If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door. 9
Warning
Risk Of Scalding
To avoid risk of scalding, allow water to cool down prior to activating the emergency door lock release. The drum may be full of hot water which could cause burn injury. 9Warning
Risk Of Injury
You may injure your hands if you reach into the drum while it is turning. Do not reach into the drum when it is turning. Wait until the drum has stopped turning. 9Caution
Water Damage And Burn Injury
Any escaping water may cause water damage and burns. Do not open the washing machine door if water can be seen through the glass.Warning
Electric Shock Hazard
To avoid risk of electric shock, repairs should be carried out by an authorized service provider. If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
41 Determing the Problem Problem Possible cause(s) Solution(s) Washer door cannot be opened. Child lock is activated. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). A power failure occurred. If a cycle is interrupted by a power failure, it will resume when the power is restored. If power is not restored fol- low the cautions and instructions for Emergency door lock release: ~ Emergency door lock release; Page 40 Cycle is running, or water level is too high and/or too hot or the drum is still spinning. Wait until the cycle ends. Electric power cord has become loose or unplugged. Make sure the electric cord is securely plugged in. Appliance switched off before end of cycle. Switch the appliance on. Door still cannot be opened, even after turning the washer off and back on again. Child lock is activated. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). Door is locked for safety reasons (high water level, water temperature too high, drum is spinning). Run a Spin/Drain program to reduce the water tem- perature and level. Wash cycle time is increased. Your washer utilizes sensors to monitor certain characteristics of the wash load. Increases in wash cycle time could be due to: Solutions are based on the specific reason the wash time has been extended. The automatic unbalanced load detection system spins the laundry several times to ensure even distri- bution. Always load the washer with a mixture of large and small wash items (easier to distribute in the drum). Excess suds. Ådisplays at end of cycle. Use less detergent. Washer does not start. Start/Pause indicator light does not flash. Power cord end not inserted or not inserted correctly. Insert power cord end correctly. A fuse is blown or breaker is tripped. Replace fuse or reset breaker. For replacing the fuses in the supplied Power Adapter refer to the instructions which came with the Power Adapter. Door not closed properly. Check if laundry is caught in the door. Close the door until you hear it click shut completely. The display panel and indicator lights switch off, Start/Pause indica- tor flashes. Energy-saving mode is activated. Press any button to activate the display. The display panel and Start/Pause indicator switch off. Automatic switch-off function is active. Press the center of the Program Selector to switch on the appliance. Cycle does not start - Start/Pause flashes. Start/Pause button not pressed. Press the Start/Pause button to start the cycle. Cycle does not start - Finish in-time is dis- played. A delayed starting time has been selected and activated. Wash cycle will begin at proper time to complete at the selected Finish in-time. Cycle does not start - D symbol flashes. Child lock is activated. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). Detergent residue remains in the deter- gent dispenser. Dry detergent may have been damp or lumpy. Clean and dry the detergent dispenser. Excess liquid detergent may have been added. See Adding the correct amount of HE detergent to determine proper detergent usage. ~ Adding the cor- rect amount of HE detergent; Page 32
42 Water does not appear to be filling into the washer or detergent is not dispensed from detergent tray. Start/Pause not pressed. Press Start/Pause. Water taps not turned on. Turn on water taps. Supply hose kinked or pinched (reduce flow). Eliminate the cause. Water supply hose strainers clogged. Clean the water inlet strainers. Water pressure too low. Eliminate the cause. Water cannot be seen in the drum. The water level in your high effi- ciency front load washer is below the visible part of the drum, this is normal. No action needed. Water has not drained completely. Suds may be excessive (usually due to too much detergent or non- HE detergent being used). Use less detergent for future loads. Be sure to use only high efficiency HE-detergents. Pump is blocked. Check and clean the drain pump, water drain hose and/or the drain pipe. Drain hose or drain pipe is blocked. Clean drainage pipe and/or drainage hose. Water is coming out from underneath the washer. Water supply hose is leaking: is not screwed on tight at both ends, or rubber washer not placed in hose. Eliminate the cause: tighten the hose (by hand at the washer end), check for rubber washer in place. Drain hose is leaking. Check the drain hose, be sure that it is on the washer securely with the clamp in place; replace the drain hose if leaking continues. Foam comes out of the detergent dispenser drawer. Too much detergent was used, or a non-HE detergent was used; pump was not able to pump out the increased suds. Ådisplays at end of cycle. Immediate fix: mix 1 tablespoon of fabric softener with 1/2 liter (1 pint) of water and pour this mixture into the detergent compartment, except if there is waterproof type textiles in the load then do not use softener to reduce the foam. To prevent: use less detergent for future wash loads. Repeated spinning. The Unbalanced Load Detection system is attempting to balance the load through repeated spin cycles. To prevent: always load the washer with a mixture of large and small wash items (easier to distribute in the drum). No spin took place (laundry is still wet). Load size too small. Add more laundry. Large items may have become entangled in the drum and could not be distributed by the Unbal- anced Load Detection system; spin cycle therefore canceled for safety reasons. To prevent: always load the washer with a mixture of large and small wash items (easier to distribute in the drum). Excessive suds: too much deter- gent was used, or a non-HE deter- gent was used. Ådisplays at end of cycle. Immediate fix: mix 1 tablespoon of fabric softener with 1/2 liter (1 pint) of water and pour this mixture into the detergent compartment, except if there is waterproof type textiles in the load then do not use softener to reduce the foam. To prevent: use less detergent for future wash loads. No Spin was selected. Select a spin speed setting (Low, Medium or High). Detergent residue on the laundry. Some phosphate free detergents contain water insoluble ingredients that may appear as light spots on the laundry. Brush off when laundry is dry or execute the program Rinse. System shakes or shudders when spin speed increases. The washer drum suspension sys- tem shifts during spinning as the speed increases. This may result in a slight shaking of the washer during the spin speed transition. Mix small and large laundry items together in the load to minimize this effect. Check to be sure the washer is level and all four feet press equally against the floor. ~ Leveling the washer; Page 17 Check that transport bolts have been removed. ~ Remove the transport bolts; Page 14 Problem Possible cause(s) Solution(s)
43 Information on the display area If troubleshooting did not solve your issue contact Customer Service ~ Customer Service; Page 5 | does not appear in the display panel. Wi-Fi is switched off. To connect to your home network, switch on Wi-Fi. Wi-Fi is switched on but a connec- tion to the home network cannot be established. Check whether your home network is available or try to connect to your home network again. ~ Home Connect®; Page 27 Home Connect™ is not working. ▯You can find solutions to problems with Home Con- nect at www.home-connect.com. ▯The use of the Home Connect functionality depends on the availability of the Home Connect™ Services in your country. Check here, www.home-connect.com, to see if the Home Connect services are available in your area and further information. Problem Possible cause(s) Solution(s) Problem Possible cause(s) Solution(s) ÿ flashes Door not closed properly or attempting to lock or unlock. Check that no laundry is caught between the door glass and gasket and close door securely. Wait until door is locked or unlocked. r flashes Cold water tap not turned on. Turn on the cold water tap. Supply hose for cold water kinked or pinched closed. Eliminate the cause, replace the hose if damaged. Strainer in water supply hose clogged. Clean the water inlet strainer. ~ Cleaning the water inlet strainers; Page 37 Cold water pressure too low. Eliminate the cause. Ålights up Too much detergent used or non- HE detergent used. Use less detergent for future loads. Only use HE deter- gents. The Drum Clean pro- gram indicator flashes Indicates Extra Hot wash tempera- ture has not been used in recent wash cycles. Run a Drum Clean or other program with Extra Hot temperature option selected and without laundry. •:Š„, r is shown Hot water tap not turned on. Confirm hot water hose is correctly connected and turn on the hot water tap. Supply hose for hot water kinked or pinched closed. Eliminate the cause, replace the hose if damaged. Hot water pressure too low. Eliminate the cause. Strainer in water supply hose clogged. Clean strainers in supply hoses. “: ‹‹ <-> - ‚‰ Pump is blocked (obstructed). Clean the washer drain hose and/or the drain pipe. May need to perform pump maintenance to clear block- age. ~ Cleaning the drain pump; Page 38 “: ‹‹ <-> - ƒ„ Water in the base, appliance leak- ing. Turn off the water tap. Call the Customer Service. Others Turn off machine, wait 5 seconds and turn on again. If the the problem persists, call Customer Service.
44
Statement Of Limited Product Warranty
Bosch Clothes Washer What this Warranty Covers & Who it Applies to The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance (“Product“) sold to you provided that the Product was purchased: ▯For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes. ▯New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use. ▯Within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable. Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall. Limitation for Third Party Accessories and Water Supply Hoses: Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty. This limitation expressly includes the implied warranties of merchantability and fitness for a particular purpose, which are also expressly excluded with respect to third party accessories, including water supply hoses other than those shipped with your Bosch washer. Use of third party accessories, including water supply hoses other than those shipped with your Bosch washer, does not void this warranty on any other part, and all other provisions of this warranty remain in effect. How Long the Warranty Lasts Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.Scope Of Extended Limited Warranty
Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of the original purchase, labor charges excluded. Repair/Replace as Your Exclusive Remedy During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch-authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non- authorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Out of Warranty Product Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired. Warranty Exclusions
45 The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: ▯Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels). ▯Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self- performed "fixing" or exploration of the appliance's internal workings). ▯Adjustment, alteration or modification of any kind. ▯A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations. ▯Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product. ▯Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God. In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
To The Extent Allowed By Law, This Warranty
Sets Out Your Exclusive Remedies With
Respect To Product, Whether The Claim Arises
In Contract Or Tort (Including Strict Liability,
Or Negligence) Or Otherwise. This Warranty
Is In Lieu Of All Other Warranties, Whether
Express Or Implied. Any Warranty Implied By
Law, Whether For Merchantability Or Fitness
For A Particular Purpose, Or Otherwise,
Shall Be Effective Only For The Period That
This Express Limited Warranty Is Effective. In
No Event Will The Manufacturer Be Liable For
Consequential, Special, Incidental, Indirect,
"Business Loss", And/Or Punitive Damages,
Losses, Or Expenses, Including Without
Limitation Time Away From Work, Hotels And/
Or Restaurant Meals, Remodelling Expenses
In Excess Of Direct Damages Which Are
Definitively Caused Exclusively By Bosch, Or
Otherwise. Some States Do Not Allow The
Exclusions Or Limitations Of Incidental Or
Consequential Damages, And Some States Do
Not Allow Limitations On How Long An Implied
Warranty Lasts, So The Above Exclusions Or
Limitations May Not Apply To You. This
Warranty Gives You Specific Legal Rights, And
You May Also Have Other Rights Which Vary
From State To State.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer ofBsh.
How to Obtain Warranty Service: To obtain warranty service for your Product, you should contact Bosch Customer Service Department at 1-800- 944-2904 to schedule a repair.
1901 Main Street, Suite 600 • Irvine, CA 92614 • 1-800-944-2904 www.bosch-home.com • © 2020 BSH Home Appliances Corporation *9001523224* 9001523224 0003