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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
41 totalWhat are the different paper jam error messages and what do they mean?
There are four paper jam error messages: Jam Rear, Jam 2-sided, Jam Tray, and Jam Inside. Each message indicates where the paper is stuck in the machine. You can also see these messages in Brother Status Monitor on your computer. (Page 10)
What do the different WiFi light statuses mean on the HL-B2080DW?
When the WiFi light is on, the Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down or the machine is in the process of connecting to a wireless access point. (Page 7)
How long does the drum unit last in the HL-B2080DW?
The drum unit (DR-B021 for India, DR-B022 for Indonesia and Vietnam) lasts approximately 12,000 pages based on 1 page per job using A4/Letter simplex pages. The actual number of pages may vary depending on factors such as media type and media size. (Page 11)
What should I check first if I am having a problem with my Brother printer?
First, verify that the machine's power cord is connected correctly and the power is on, and that all orange protective parts have been removed. Also check that paper is inserted correctly in the paper tray, interface cables are securely connected, and for network models, confirm that the access point, router, or hub is turned on with the link indicator blinking. (Page 8)
What media types can I use in the manual feed slot?
The manual feed slot can be used for plain paper, thin paper, recycled paper, bond paper, thick paper, labels, and envelopes. You should use both hands to insert one sheet of paper and continue pressing the paper against the rollers for about two seconds until the machine grabs and pulls it in further.
How long does a toner cartridge last in the HL-B2080Dw?
The TN-B021 or TN-B022 toner cartridge (depending on your region) has an approximate life of 2,600 pages for A4/Letter simplex pages. This approximate yield is declared in accordance with ISO/IEC 19752.
Show 35 more questions
What is the approximate life of the drum unit?
What should I check first if my printer seems to have a problem?
How can I determine what error is occurring on my HL-B2080Dw?
How do I turn off the Brother HL-B2080DW?
How do I turn off the HL-B2080DW printer?
How do I cancel a print job on the HL-B2080Dw?
What is the approximate page yield of the toner cartridge for the HL-B2080DW?
What does the Toner LED indicate on the HL-B2000D?
How long does the drum unit last on the HL-B2080DW?
What should I check first if my Brother printer seems to have a problem?
How can I set up a wireless connection on the HL-B2080DW?
What types of paper can I use in the paper tray?
How do I turn on and off the Brother HL-B2080Dw printer?
What types of paper can I load in the Manual Feed Slot?
What do the Status Monitor icon colors mean when monitoring my printer?
How do I set up a wireless connection on the HL-B2080Dw?
What does it mean when the WiFi light is blinking on my HL-B2080Dw?
What should I check if my printer isn't working properly?
How do I access troubleshooting FAQs and solutions online?
What does the wireless signal strength indicator on the LCD display show?
What media types can I use with the manual feed slot?
What should I check if my printer seems to have a problem?
How do I use the Go button to clear errors or cancel printing?
How do I turn on and turn off my HL-B2080DW printer?
What does the WiFi light on my HL-B2080DW indicate?
How do I cancel a print job that's already started?
What documents should I read first when setting up my HL-B2080DW?
What types of media can I use with the paper tray?
What do the different LED indicators on my HL-B2000D mean?
Where can I find the complete user guide and advanced instructions for my Brother HL-B2080DW?
What should I read first before setting up my printer?
How do I turn off my Brother HL-B2080DW printer?
What types of paper can I use in the manual feed slot?
How do I set up a wireless connection on my HL-B2080DW?
What does it mean if the Toner LED is on?
Full Manual
14 pages
Reference Guide Brief explanations for routine operations
Hl-B2000D
Hl-B2080Dw
Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this guide first. Please read the Safety Instructions before you set up your machine. See this guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using. Printed / In the box Reference Guide Learn the basic operations and basic machine maintenance. See troubleshooting tips. Printed or on Brother Installation Disc / In the box Online User's Guide In addition to information about the Print operations, mobile device functions, troubleshooting, and other useful information is included about using the machine on a network. Brother Solutions Center 1 1 Visit support.brother.com/manuals. 1
The Online User's Guide Helps You Get the Most Out of Your Machine We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker Navigation! Search box Navigation index in a separate panel Comprehensive Format! Every topic in one guide Simplified Layout! Step-by-step instructions Feature summary at the top of the page 1 2 3 4
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
Control Panel Overview
Hl-B2000D
1 6 2 3 4 5
Hl-B2080Dw
The control panel will vary depending on your model. 1 2 3 5 40 Max
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Ok
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level. Back
Load Paper in the Paper Tray Use the paper tray when printing on the following media: Plain paper Thin paper Recycled paper Thick paper
Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following:
A
Troubleshooting 8
Find the Error Find the Solution Using the LED
Paper Jams An error message indicates where the paper is stuck in your machine. 1 2 3 4 Error messages:
Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer.
Hl-B2000D/Hl-B2080Dw
1 Approximate cartridge yield is declared in accordance with ISO/IEC 19752. 2 A4/Letter simplex pages Drum Unit Supply Model Name Approximate Life (Page Yield) Applicable Models DR-B021 (For India) DR-B022 (For Indonesia and Vietnam) Approximately 12,000 pages 1Hl-B2000D/
Hl-B2080Dw
1 Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size. If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenterB
Appendix B Appendix 11
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry. To contact Brother International (Aust) Pty Ltd for support on a Brother product please see the details listed below: Product Support Centre: Australia Brother International (Aust) Pty Ltd Phone: Solutions Site: Website: Email: 02 8875 6000 support.brother.com http://www.brother.com.au To submit an e-mail enquiry, visit http://www.brother.com.au go to Service and Support area and follow the prompts. Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.30am to 5.00pm (EST/EDST) Monday to Friday. For New Zealand Only: For technical support for your Brother Product please refer to this user guide and the FAQ’s available on our Brother Solutions website, support.brother.com. Drivers, software, user guides and technical references are all available on our Brother Solutions website. If you require further assistance please contact Brother International (NZ) Limited on the following numbers Technical Brother Support Technical Support for those not using Genuine Consumables Fax Assistance 0800 329 111 0900 552 152 0800 837 822 Our Technical Support Consultants are available 7 days a week by phone during the hours of 8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Email Assistance Please visit http://www.brother.co.nz and submit a helpdesk enquiry from our Service and Support page. Web Assistance Please visit http://www.brother.co.nz under Service and Support for Frequently Asked Questions, Driver downloads, Warranty information and Service Centres.
Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.