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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat does error code E1 mean?
Error code E1 indicates that the water tank is full. You need to empty the water tank to resolve this error.
How do I set the humidity level on the dehumidifier?
Press the 'Humidity' button to check the current environment humidity. Press the button again to set your desired humidity level, which can be adjusted between 30% to 80% in 5% increments.
How do I use the timer function?
Press the 'Timer' button to set the operating time between 0-24 hours; each press increases the time by one hour. To cancel the timer, press the 'Timer' button repeatedly until the display shows '00'.
Why is the dehumidification capacity low?
Low dehumidification capacity is typically caused by a dirty air filter. Clean the air filter to restore the unit's performance.
How do I turn on the dehumidifier and what happens when I turn it off?
Press the power button to turn the unit on, and the operation indicator will light up. To turn off, press the power button again—the running indicator light will go off, and the compressor will stop immediately; the fan will shut down after a 30-second delay.
What should I do if the dehumidifier is not operating?
Check three possible causes: ensure the power plug is securely connected, empty the water tank if it's full, and reinstall the water tank correctly if it's not properly seated. These are the most common reasons for the unit not operating.