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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalCan I use a non-GE filter in my refrigerator?
GE Appliances recommends using only GE Appliances-branded filters for optimal performance and reliability. Using non-GE branded filters may not meet GE standards for quality, performance, and reliability.
What should I do if I don't have a replacement filter available?
You must use the filter bypass plug to reduce the risk of property damage due to water leakage. The dispenser and icemaker will not operate without either the filter or bypass plug installed. If you don't have a bypass plug, call 800-GECAS (or 800.561.3344 in Canada) to obtain a free one.
Why does my water appear discolored after I install the new filter?
Discolored water is normal during the initial system flush after filter installation. The water color will return to normal after the first few minutes of dispensing.
What are the water pressure and temperature requirements for this filter?
The filter requires a water pressure of 25-120 psi (172-827 kPa) and can operate with water temperatures ranging from 33°F to 100°F (0.6°C to 38°C). The service flow rate is 0.5 gallons per minute (1.89 liters per minute).
How do I install the water filter in my bottom freezer refrigerator?
Open the filter cartridge housing by squeezing the front tabs and pulling down, then line up the ports on the filter with the ports on the holder and gently insert it. Slowly turn the filter to the right until it stops (about ¼ turn or 90 degrees) without over-tightening, then push it up into the clips and close the housing by pushing the lid upwards until the tabs lock. After installation, you must purge the filter and reset the filter change indicator.
What should I do if water is not flowing after I install the filter?
Ensure the filter is fully rotated to the right and properly seated in the holder. If water still does not flow, double-check that the filter has been completely turned to the right until it stops.