What should I do if the stairlift stops unexpectedly?

Check if the seat is in the correct position before departure, verify that the seat and armrests are folded down, ensure the elevator is on via the key switch, confirm the emergency stop has not been activated, and check that the seatbelt is closed. If none of these are the issue, contact your supplier. (Page 5)

From the official Handicare 1100 Stairlift manual, page 5

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