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HP Envy Photo 7100 All-in-One Printer manual
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HP Envy Photo 7100 All-in-One Printer

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

36 total
1

What does it mean when the wireless light is blinking slowly on my HP Envy Photo 7100?

A slow blinking wireless light indicates that wireless is on, but the printer is not connected to a network. You should make sure your printer is within the range of the wireless signal. (Page 1)

2

What does a fast blinking wireless light mean on the HP Envy Photo 7100?

A fast blinking wireless light indicates a wireless error. You should refer to the message on the printer display for more details about the specific error. (Page 1)

3

How do I restore the network settings on my HP Envy Photo 7100 if I cannot connect to Wi-Fi?

Open the Dashboard, touch the Wireless icon, touch Settings, and then touch Restore Network Settings. After restoring, reinstall the printer software or app from 123.hp.com. (Page 1)

4

Is Wi-Fi Direct secure by default on the HP Envy Photo 7100?

By default, Wi-Fi Direct is set to 'Automatic' mode without an administrator password, which allows anyone within wireless range to connect and access all printer functions. If higher security is desired, HP recommends changing the Wi-Fi Direct Connection Method from 'Automatic' to 'Manual' and setting an administrator password through the printer's embedded web server (EWS). (Page 2)

5

What power cord should I use with the HP Envy Photo 7100?

You should only use the power cord and power adapter supplied by HP. Using third-party power accessories is not recommended for safety reasons. (Page 2)

6

How do I share my HP Envy Photo 7100 with multiple devices on my network?

After connecting the printer to your wireless network, you can share it with multiple computers and mobile devices on the same network. Simply install the HP Smart app or printer software from 123.hp.com on each device you want to print from. (Page 2)

Show 30 more questions

What is the warranty period for the HP Envy Photo 7100 printer hardware and ink cartridges?

What does the wireless light on my HP Envy Photo 7100 mean?

How do I restore the network settings on my HP Envy Photo 7100?

Can I use the HP Envy Photo 7100 without a router using Wi-Fi Direct?

Is Wi-Fi Direct secure on the HP Envy Photo 7100?

How do I scan with the HP Envy Photo 7100?

What should I do if my HP Envy Photo 7100 won't print?

What power cord or adapter should I use with the HP Envy Photo 7100?

What is the warranty period for the HP Envy Photo 7100 and its ink cartridges?

What does the wireless light indicator mean when it's blinking slowly?

How do I set up my HP Envy Photo 7100 to connect to a wireless network?

What should I do if I cannot connect the printer to my wireless network?

What are the basic troubleshooting steps if my printer isn't working properly?

Can I use non-HP ink cartridges in the HP Envy Photo 7100?

What is the limited warranty period for the HP Envy Photo 7100 printer?

What safety precaution should I take when powering the printer?

How can I share the HP Envy Photo 7100 with multiple devices on my network?

Where can I find additional help and support for the HP Envy Photo 7100?

How do I access the dashboard on my printer?

How do I set up the HP Envy Photo 7100 wirelessly?

Can I use the HP Envy Photo 7100 without a wireless router using Wi-Fi Direct?

Does using a non-HP ink cartridge void the warranty on my HP Envy Photo 7100?

How do I set up my HP Envy Photo 7100 for Wi-Fi?

What steps should I take if my printer has a print failure and needs troubleshooting?

How do I check if the printer is properly connected to my home network?

What additional security settings can I configure on my printer?

How can I convert a USB connected printer to wireless?

Where do I find instructional videos for using my HP Envy Photo 7100?

If I can't connect my printer to Wi-Fi, what is next step?

Can my HP Envy Photo 7100 work without being connected to a router?

Full Manual

8 pages
Page 1
HP Envy Photo 7100 All-in-One Printer manual — page 1

HP ENVY Photo 7100 All-in-One series

Need help? www.hp.com/support/ENVY7100

  • 1 Powerbutton: Turns the printer on or off.
  • 2 Backbutton: Returns to the previous screen.
  • 3 Helpbutton: Opens the Help menu for the current operation.

    • On Home screen, touch Help button and then touch How to Videos to view help videos such as loading paper and replacing cartridges.

  • 4 Homebutton: Returns to the Home screen, the screen that is displayed when you first turn on the printer.
  • 5 Control panel display: Touch the screen to select menu options, or scroll through the menu items.
  • 6 Dashboard tab: To open the Dashboard, touch or swipe down the tab at the top of the screen.
  • 7 Wirelesslight: Indicates the status of the printer wireless connection.

  • • Solid blue light indicates that wireless connection has been established and you can print.
  • • Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within the range of wireless signal
  • • Fast blinking light indicates wireless error. Refer to the message on the printer display.
  • • No light indicates that wireless is off.

    • English

    Scan: Use the HP Smart app or printer software to scan. Find more information about scanning at www.hp.com/support/ENVY7100.

    Wireless setup help Go to 123.hp.com to download and install the HP Smart app or printer software. Both the app and software will help you connect to your wireless network (2.4GHz and 5GHz supported). For more information, visit www.hp.com/go/wirelessprinting. Note for Windows® users: You may also order a printer software CD. Please visit www.support.hp.com. Tip: If you are unable to connect the printer to the wireless network, restore the printer network setting and reinstall from 123.hp.com. Open the dashboard, touch (Wireless), touch (Settings), and then touch Restore Network Settings. Unable to connect the printer to your network at 123.hp.com? Learn more: www.hp.com/go/wificonnect

  • *Z3M41-90006*

    • Page 2
    HP Envy Photo 7100 All-in-One Printer manual — page 2

  • *Z3M41-90006*

    • Z3M41-90006

    Printed in [English]

    EN ZHTW

    © Copyright 2018 HP Development Company, L.P. The information contained herein is subject to change without notice.

    Share the printer with computers and other devices on your network After connecting the printer to your wireless network, you can share it with multiple computers and mobile devices on the same network. On each device, install the HP Smart app or printer software from 123.hp.com. Convert from a USB connection to wireless connection Learn more: www.hp.com/go/usbtowifi. Use the printer wirelessly without a router (Wi-Fi Direct) Make sure Wi-Fi Direct is enabled. To check the status of Wi-Fi Direct, network name and password, open the Dashboard, and then touch (Wi-Fi). Learn more: www.hp.com/go/wifidirectprinting. This product is designed for use in open environments (for example, in homes and not connected to the public Internet) in which anyone might access and use the printer. As a result, the Wi-Fi Direct setting is in “Automatic” mode by default, without an administrator password, which allows anyone in wireless range to connect and access all functions and settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi Direct Connection Method from “Automatic” to “Manual” and establishing an administrator password. You can change the security settings from the printer home page (embedded web server or EWS). For help on EWS, refer to the user guide on www.hp.com/support/ENVY7100.

    English

    Basic troubleshooting

  • • Make sure you have installed the latest HP Smart app or printer software from 123.hp.com.
  • • If you are using a USB cable, make sure the cable is securely connected and the printer is set as the default printing device.
  • • If your computer is connected to the printer with a wireless connection, make sure the printer is connected to the same network as the device you are printing from. Visit www.hp.com/go/wifihelp for more information.

    • Note for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems.

    Learn more Get additional help and find notices, environmental, and regulatory information, including the European Union Regulatory Notice, North America EMC, Wireless and Telecom statements, and other compliance statements, in the “Technical Information” section of the User Guide: www.hp.com/support/ENVY7100. Printer registration: www.register.hp.com. Declaration of Conformity: www.hp.eu/certificates. Ink usage: www.hp.com/go/inkusage.

    Product support www.hp.com/support/ENVY7100

    HP mobile printing www.hp.com/go/mobileprinting

    Page 3
    HP Envy Photo 7100 All-in-One Printer manual — page 3

    Safety information Use only with the power cord and power adapter (if provided) supplied by HP. Regulatory Model Number: For regulatory identification purposes, your product is assigned with a Regulatory Model Number. The Regulatory Model Number should not be confused with the marketing name or product numbers.

    2

    Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac, OS X, and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.

    HP printer limited warranty statement

    HP Product Limited Warranty Period Software Media 90 days Printer 1 year hardware warranty Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date

    printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

  • A. Extent of limited warranty

  • 1. This HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; b) with this HP Limited Warranty.
  • 2. HP Inc. (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above (the “Limited Warranty Period”), which Limited Warranty Period begins on the date when the HP Hardware Product is first detected during its initial boot, which date is known as the “first start date.” Alternatively, if the HP Hardware Product is not detected at that time, the Limited Warranty Period shall start on the latter of the date of purchase or lease from HP or from the HP or, if applicable, the HP authorized service provider completes installation.
  • 3. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error-free.
  • 4. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

  • a. Improper maintenance or modification;
  • b. Software, media, parts, or supplies not provided or supported by HP;
  • c. Operation outside the product's specifications;
  • d. Unauthorized modification or misuse.

  • 5. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
  • 6. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.
  • 7. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

    • Page 4
    HP Envy Photo 7100 All-in-One Printer manual — page 4

  • 8. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
  • 9. Any replacement product may be either new or like-new products of similar functionality as the product being replaced.
  • 10. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
  • 11. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

  • B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
  • C. Limitations of liability

  • 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.
  • 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  • D. Local law

  • 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
  • 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers, exclusions and limitations of this Warranty Statement may not apply to the customer.

    • HP Limited Warranty

    Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to videos. Support options like chat and forums are also accessible from this website.

    The HP limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country is as follows:

    U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland

    United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

    Page 5
    HP Envy Photo 7100 All-in-One Printer manual — page 5

    Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

    Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website. Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee.

    For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net).

    English

    HP ENVY Photo 7100 All-in-One series

    需要協助？www.hp.com/support/ENVY7100

    繁體中文

  • 1 電源按鈕：開啟或關閉印表機。
  • 2 返回按鈕：返回上一個畫面。
  • 3 說明按鈕：開啟目前作業的「說明」功能表。

    • 在主畫面上，輕觸說明按鈕，然後輕觸如何觀看視訊來觀看說明視訊，例如裝入紙張和 更換墨水匣。

  • 4 主畫面按鈕：回到主畫面，即您首次開啟印表機時所顯示的畫面。
  • 5 控制台顯示器：輕觸畫面以選取功能表選項，或捲動瀏覽功能表項目。
  • 6 儀表板標籤：若要開啟儀表板，請輕觸或向下滑動畫面上方的標籤。
  • 7 無線指示燈：表示印表機無線連線的狀態。

  • • 指示穩定呈現藍色表示無線連線已建立，可以進行列印。
  • • 指示燈緩慢閃爍表示無線功能已經開啟，但是印表機並未連線至網路。請確定您的印表 機位於無線訊號的範圍內。

    • Page 6
    HP Envy Photo 7100 All-in-One Printer manual — page 6

  • • 指示燈快速閃爍表示無線錯誤。請參閱印表機顯示器上的訊息。
  • • 指示燈未亮起即表示無線已關閉。

    • 掃描：使用 HP Smart 應用程式或印表機軟體來執行掃描。如需關於掃描的更多資訊，請造訪 www.hp.com/support/ENVY7100。

    無線設定說明 請造訪 123.hp.com 下載並安裝 HP Smart 應用程式或印表機軟體。應用程式和軟體都能幫助您連線到您的 無線網路 (支援 2.4GHz 和 5GHz)。如需更多資訊，請造訪：www.hp.com/go/wirelessprinting。 適用於 Windows® 使用者的注意事項：您也可以訂購印表機軟體 CD。請造訪 www.support.hp.com。 提示：若您無法讓印表機連線至無線網路，請還原印表機網路設定，然後從 123.hp.com 重新安裝必要項 目。開啟儀表板，依序輕觸 (無線)、 (設定) 和還原網路設定。 無法在 123.hp.com 上將印表機連線至網路？ 瞭解更多：www.hp.com/go/wificonnect

    本文件中包含的資訊如有變更，恕不另行通知。

    與網路上的電腦和其他裝置共用印表機 印表機連線至無線網路之後，您可以與相同網路中的多台電腦和行動裝置共用印表機。從 123.hp.com 在每 一部裝置上安裝 HP Smart 應用程式或印表機軟體。 從 USB 連線轉換為無線連線 瞭解更多：www.hp.com/go/usbtowifi。 不透過路由器，以無線方式使用印表機 (Wi-Fi Direct) 確認 Wi-Fi Direct 已啟動。若要查看 Wi-Fi Direct 狀態、網路名稱和密碼，請開啟儀表板，接著輕觸 (Wi-Fi)。 瞭解更多：www.hp.com/go/wifidirectprinting。 本產品專為在開放環境 (例如，家裡以及未連線至公用 Internet) 使用而設計，任何人都可以在這些環境中存 取和使用印表機。因此，「Wi-Fi Direct」設定預設為「自動」模式，不需要管理員密碼，這使無線範圍內的 任何人都可以連線並存取印表機的所有功能和設定。如果需要更高的安全性層級，HP 建議將 Wi-Fi Direct 「連線方法」從「自動」變更為「手動」，並建立管理員密碼。您可以從印表機首頁 (內嵌式 Web 伺服器或 EWS) 變更安全性設定。如需有關 EWS 的說明，請參閱 www.hp.com/support/ENVY7100 上的使用者指南。

    基本疑難排解

  • • 確定已經從 123.hp.com 安裝最新的 HP Smart 應用程式或印表機軟體。
  • • 如果您使用 USB 纜線，請確定纜線已接妥，而且印表機已設為預設列印裝置。
  • • 如果您的電腦透過無線連線連接至印表機，請確定印表機與您要用來列印的裝置連線到相同網路。如需 更多資訊，請造訪 www.hp.com/go/wifihelp。

    • 繁體中文

    #### 適用於 Windows® 使用者的注意事項：請造訪位於 www.hp.com/go/tools 的 HP 診斷工具，以修正常見的印 表機問題。

    瞭解更多 在使用者指南的「技術資訊」一節中，可取得額外的協助並尋找聲明、環境和法規資訊，包括歐盟法規聲 明、北美電磁相容性 (EMC)、無線與通訊聲明，以及其他合規聲明：www.hp.com/support/ENVY7100。印表機 註冊：www.register.hp.com。符合性聲明：www.hp.eu/certificates。墨水用量：www.hp.com/go/inkusage。

    產品支援 www.hp.com/support/ENVY7100

    HP 行動列印 www.hp.com/go/mobileprinting

    Page 7
    HP Envy Photo 7100 All-in-One Printer manual — page 7

    安全資訊 只可使用 HP 提供的電源線與電源變壓器 (如果已提供)。 法規型號：為用於法規識別，您的產品具有一個法規型號。請勿將法規型號與行銷名稱或產品編號混淆。

    Microsoft 和 Windows 是 Microsoft Corporation 在美國及/或其他國家/地區的註冊商標或商標。Mac、OS X 和 macOS 是 Apple Inc. 在美國及其他 國家/地區的註冊商標。

    HP 印表機有限保固聲明

    繁體中文

    |HP| | |---|---| | |90| | |1| | |HP

    HP|

  • A.

  • 1. HP a) HP Inc. / HP b) HP

    • HP

  • 2. HP Inc. (HP) HP ( ) HP

    • HP HP HP

    HP ( )

  • 3. HP HP
  • 4. HP

    • Page 8
    HP Envy Photo 7100 All-in-One Printer manual — page 8

  • a.
  • b. HP
  • c.
  • d.

  • 5. HP HP HP

    • HP HP

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  • 8. HP
  • 9.
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  • 11. HP HP / ( ) HP

    • HP HP /

  • B. HP HP
  • C.

  • 1.
  • 2. HP

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