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Common questions
Common Questions
19 totalWhat storage drives are included in the HP Pavilion Gaming Desktop 690-0024?
The desktop includes a dual storage configuration with a 1 TB 7200RPM SATA hard drive and a 128 GB SATA Solid State Drive. The SSD is used for the operating system to provide fast boot times, while the HDD provides larger storage capacity. Note that up to 35 GB of system disk is reserved for system recovery software. (Page 2)
What graphics card is in the HP Pavilion Gaming Desktop 690-0024, and is it VR ready?
The desktop features an AMD Radeon RX 580 graphics card with 4 GB GDDR5 dedicated memory. It is VR ready, tuned and tested for optimal VR performance right out of the box, though VR requires a minimum AMD R9 390X graphics card, Intel Core i5 processor, and 8 GB RAM with all other system components being VR capable. (Pages 1–2)
How many USB ports does the HP Pavilion Gaming Desktop 690-0024 have and what types are they?
The desktop has 9 USB ports in total: 2 USB 2.0, 6 USB 3.1, and 1 USB 3.1 Type-C. On the front I/O there are 2 USB 3.1 Gen 2 ports and 1 USB 3.1 Gen 1 Type-C port, while the rear provides 2 USB 2.0 and 4 USB 3.1 Gen 1 ports. (Pages 1–2)
What wireless connectivity options are available on the HP Pavilion Gaming Desktop 690-0024?
The desktop supports Wireless LAN 802.11a/b/g/n/ac (1x1) and Bluetooth 4.2 via an M.2 card. This wireless technology is up to 3 times faster than 802.11n 1x1, though a wireless access point and internet service are required and not included. (Pages 1–2)
What display output options does the HP Pavilion Gaming Desktop 690-0024 support?
The desktop supports multiple display outputs including HDMI and 3 DisplayPort connections. It also supports AMD Eyefinity multi-monitor technology and Microsoft DirectX 12, allowing for multi-display configurations. (Page 2)
What is the warranty coverage for the HP Pavilion Gaming Desktop 690-0024?
The desktop comes with a 1-year limited hardware warranty, with full warranty details included with the product. Additionally, complimentary limited technical support for software and initial setup is available for 90 days from the date of purchase; after 90 days, an incident fee may apply. (Pages 1–2)
Show 13 more questions
What security software is pre-installed on the HP Pavilion Gaming Desktop 690-0024?
What expansion slots and upgrade options are available on the HP Pavilion Gaming Desktop 690-0024?
What pre-installed software and apps come with the HP Pavilion Gaming Desktop 690-0024?
What is the warranty period for my HP Pavilion Gaming Desktop?
How do I pair the mouse and keyboard included with my desktop?
Is my computer VR ready?
How do I increase the memory from the current 8 GB?
Which ports are available for external connections?
How can I access the software that came pre-installed on my system?
How many slots are available for internal expansion?
How do I update my Dropbox storage beyond the initial free trial period?
How do I access technical support if issues arise?
What processor and RAM does the HP Pavilion Gaming Desktop 690-0024 come with?
Full Manual
2 pages
HP Pavilion Gaming Desktop 690-0024 Packs power. Strikes fear. The HP Pavilion Gaming Desktop is all about smooth performance and crisp graphics wrapped up in a bold design. This PC offers the latest technology plus the ability to upgrade, keeping performance up-to-date. Get ready to play in powerful style today and for years to come. Product overview
HP Pavilion Gaming Desktop 690-0024 (1) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com (2a) Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed. AMD, Radeon and Ryzen are trademarks of Advanced Micro Devices, Inc. (3) Up to 512MB of main system memory may be allocated to support video graphics. (4b) For storage drives, TB = 1 trillion bytes. Actual formatted capacity is less. Up to 35GB of drive is reserved for system recovery software. (4e) For hard drives, TB = 1 trillion bytes. For solid state drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 35GB of system disk is reserved for system recovery software. Data is split across both drives and may become inaccessible in the event of a drive failure. (6a) DVD-Writer does not support DVD RAM. Don’t copy copyright protected materials. (8) Internet access required and not included. Subscription required after 30 days trial period. McAfee, LiveSafe and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries. (10) Internet access required and not included. (15) Actual formatted capacity is less. Portion of internal storage is reserved for preloaded content. (18) Based on HP internal testing with MP4 playing, clamshell mode, 3 meter distance from wireless access point. Actual results may vary. (19a) Wireless access point and Internet service required. Availability of public wireless access points limited. The specifications for the 802.11ac WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the PC to communicate with other 802.11ac WLAN devices. (22) New Dropbox users are eligible to get 25 GB of Dropbox space free for 12 months from date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at www.dropbox.com. Internet service required and not included. (26) Bluetooth® is a trademark owned by its proprietor and used by HP Inc. under license. (27) EPEAT® Silver registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at www.hp.com/go/options. (29) Actual speeds may vary. (41) Transfer rate may vary. All performance specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. (42) USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. (50) DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. (53) Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply. (56) For more information visit hp.com/go/hpsupportassistant [Link will vary outside of the U.S.] HP Support Assistant is available for Android and Windows based PCs. (57) Internet connection required for updating and connecting to HP Support. (62) ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. (64) Internet service required and not included. Click the Office icon for more details on the Office product that is right for you. Optional features sold separately or as add-on features. (73) Requires minimum NVIDIA® GTX 970 or AMD® R9 390X graphics card, Intel® Core™ i5 processor, and 8GB RAM. All other system components must be VR capable. (79) Games may be limited during trial period. Full version games may be purchased at any time. Internet access required and not included. Actual product may vary from image shown on datasheet. © Copyright 2018 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are property of their respective owners. 07/25_r1 jr Learn more at hp.com Specifications Operating system