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HP Smart Tank 580 All-in-One Printer manual
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HP Smart Tank 580 All-in-One Printer

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

10 total
1

Does the HP Smart Tank 580 support 5 GHz Wi-Fi connections?

No, the HP Smart Tank 580 only supports a 2.4 GHz Wi-Fi connection. You must ensure your computer or mobile device is connected to a 2.4 GHz network during setup. Attempting to connect via a 5 GHz network will cause the setup to fail. (Page 7)

2

What do I do if the Wi-Fi light is off and the printer won't connect during setup?

If the Wi-Fi light is off, the printer may have timed out of Wi-Fi setup mode. To restart Wi-Fi setup mode, press and hold the Wi-Fi button for 5 seconds until the control panel buttons light up, then press and hold the Wi-Fi and Information buttons for 5 seconds until the Wi-Fi light blinks blue. Wait one minute, then close and reopen HP Smart and try connecting again. (Page 7)

3

What precautions should I take when installing the printheads?

Do not touch the electric contacts or print nozzles located under the tape on the printheads. Before installing printheads, ensure the printer is on, all four ink tanks are filled, and you have closed the front door for approximately 15 seconds after filling ink. Also, keep the orange guard upright and handle it carefully to avoid ink leaks. (Page 4)

4

How do I perform printhead alignment on the HP Smart Tank 580?

After loading paper, wait for the alignment page to print automatically. When the Open Lid light blinks, open the scanner lid and place the printed page face-down on the scanner glass, aligned to the indicated corner, then close the lid. Press the blinking copy button to scan the page; the icon 'A' will blink during the scan and disappear when alignment is complete. (Page 5)

5

Can I install the HP Smart app on a VPN connection?

No, you cannot install apps from the Microsoft Store when connected to a VPN. You should disconnect from your VPN before installing the HP Smart software and completing printer setup. Once setup is finished, you can reconnect to the VPN. (Page 7)

6

How do I safely move the HP Smart Tank 580 to prevent ink leaks?

Before moving the printer, turn it off, remove the power cord, and ensure the print carriage is all the way to the left. Insert a cardboard restraint into the printhead cover area and close the front door, then pack the printer in a box if available. While moving, keep the printer horizontal at all times to prevent ink leakage. (Page 7)

Show 4 more questions

What should I do if Bluetooth or Location services are causing issues during printer setup?

How do I fill the ink tanks on the HP Smart Tank 580?

What does error code E4 mean on the HP Smart Tank 580?

What does error code E3 mean on the HP Smart Tank 580?

Full Manual

8 pages
Page 1
HP Smart Tank 580 All-in-One Printer manual — page 1

Setup and Reference Guide HP Smart Tank 580-590 series

Page 2
HP Smart Tank 580 All-in-One Printer manual — page 2

2

  • Plug in and power on the printer.
    • Keep the printer on during setup. Remove packaging and power on Choose an option for setting up your printer
  • Remove all the tape and packing materials.
    • Note: Keep the packaging materials for repacking in case you need to move the printer. 1 2 3 1 2 3 1 2 3 1 2 3 Option 1: Guided setup with HP Smart
  • Go to 123.hp.com on a mobile device or computer to install the HP Smart software.
  • Open HP Smart. If prompted, create or sign in to an HP account.
  • On the Home screen, choose the option to add a printer, and follow the instructions to connect the printer to your
    • network (only 2.4 GHz Wi-Fi supported).
  • View animations to fill ink tanks, install printheads, load paper, and perform printheads alignment in HP Smart.
    • HP Smart has everything you need to finish setup. 123.hp.com Recommended Recommended Option 2: Manual setup Follow illustrations in this guide to set up the hardware, then use the HP Smart software to connect to Wi-Fi and finish setup. 1 2 Get Started
  • Open the scanner lid and remove the protective film
    • on the right side of the scanner glass. Close the scanner lid and front door.

    Page 3
    HP Smart Tank 580 All-in-One Printer manual — page 3

    3 Fill the ink tanks

  • Open the front door.
  • Open the cap of the ink tank you want to fill.
  • Twist open the ink bottle.
    • 4.  Place the bottle upside down onto the tank and click into place. Wait for the ink to fill the tank. 6.  Securely close the tank cap.
  • Repeat to fill all tanks.
  • Close the front door.
    • Wait approximately 15 seconds for the printer to detect ink. 1 15 Manual Setup Note: The black bottle will have ink left in the bottle.
  • Close the ink bottle, firmly pushing the cap
    • onto the bottle. Note: If there is ink left in the bottle, close the bottle properly and store upright in a cool, dark place.

    Page 4
    HP Smart Tank 580 All-in-One Printer manual — page 4

    4 1.  Pull up the paper tray, and slide out the paper guide. Install printheads

  • Open the front door. Make sure the print carriage
    • has moved to the center; if not, close the door for 15 seconds.
  • Remove the orange tape from the printhead cover.
    • Press and release the blue latch to open the printhead cover. 3.  Remove and discard the orange guard. Note: Keep the guard upright; handle carefully to avoid ink leaks. 4.  Remove the orange cap and tape from both printheads. Caution: Do not touch the electric contacts or print nozzles under the tape. 6.  Close the printhead cover and the front door. 5.  Insert the printhead and click into place. Repeat to install the other printhead. Note: Make sure the electric contacts are facing inside. Load paper Before installing printheads, ensure the following:
  • The printer is on.
  • All four ink tanks are filled.
  • You have closed the front door
    • for approximately 15 seconds after filling ink. 2 3 2.  Load new, unused Letter or A4 paper, and adjust the paper guide. Open the output tray extender. Note: Make sure the printhead cover is properly closed.

    Page 5
    HP Smart Tank 580 All-in-One Printer manual — page 5

    5 Install the HP Smart software Scan the printhead alignment page

  • When the Open Lid light blinks, open the scanner lid and place the printed page face-down on the
    • scanner glass, aligned to the indicated corner. Close the scanner lid. 3.  Press the blinking copy button to scan the page. On the printer display, the icon "A" blinks during the scan and disappears when alignment is done. Printer hardware setup is complete after printhead alignment is done.
  • After loading paper, wait for the alignment page to print.
  • Make sure the Wi-Fi light
    • on the printer control panel is blinking. If not, see the Help and tips for Wi-Fi and connectivity section in this guide.
  • Install the HP Smart software from 123.hp.com on a computer or mobile device.
  • Open HP Smart. If prompted, create or sign in to an HP account.
  • On the Home screen, choose the option to add a printer, and follow the instructions to connect the printer to your
    • network (only 2.4 GHz Wi-Fi supported). 5 4 123.hp.com Get help with setup Find setup information and videos online. hp.com/support/printer-setup Note: Make sure you scan the alignment page printed by the printer.

    Page 6
    HP Smart Tank 580 All-in-One Printer manual — page 6

    6 For more information on lights and errors, visit hp.com/support Printer Reference Control panel display 1 2

    Wi-Fi Direct status.  Wi-Fi status and signal strength. Ink related issues, including low on ink. Photo Copy mode for copying on photo paper. 1 Place the front of ID card on scanner glass. 2 Place the back of ID card on scanner glass. 1 2 Power button: Turn the printer on or off. Open Lid light: Open the scanner lid to copy or scan. Attention light: Indicates problems with paper, ink, or printheads. Color Copy button: Start color copying. Black Copy button: Start black-and-white copying. Note: For multiple copies, press multiple times or press and hold. ID Copy button: Place a card anywhere on scanner glass to copy both sides onto same page. Wi-Fi button/light: Turn on or off Wi-Fi. The light indicates Wi-Fi status. Information button: Print summary of printer settings and status. Resume button: Resume a job after a disruption. Cancel button: Cancel the current job. Control panel buttons and lights Control panel Paper tray Scanner glass Front door Print carriage Output tray Output tray extender Ink tanks Scanner lid Media related issues, including out of paper.

    E1/E2

    Paper size/length mismatch.

    E3

    Print carriage jam or printhead cover not closed.

    E4

    Paper jam.

    E7

    Out of ink. Printheads related issues. Note: Do not open the printhead cover unless instructed.

    Page 7
    HP Smart Tank 580 All-in-One Printer manual — page 7

    7

  • Pack the printer in a box (if available).
    • While moving the printer, keep it horizontal to prevent ink leakage.
  • After unpacking, push down the blue latch to close the
    • printhead cover. Make sure the cover is properly closed.
  • Turn off the printer and remove the power cord.
  • Open the front door. Make sure the print carriage is all the
    • way to the left; if not, manually move it to the left.
  • Connect the power cord and turn on the printer.
    • For printer troubleshooting and videos, visit hp.com/support
  • Press down on the side of the printhead cover to
    • release the cover.
  • Insert a cardboard restraint. Close the front door.
    • Help and tips for Wi-Fi and connectivity If the software is unable to find your printer during setup, check the following conditions to resolve the issue. Note: This printer only supports a 2.4 GHz Wi-Fi connection. Potential Issue Solution Printer Wi-Fi setup mode timed out If the Wi-Fi light is off, the printer might not be in Wi-Fi setup mode. Restart Wi-Fi setup mode:
  • Press and hold for 5 seconds until the control panel buttons light up.
  • Press and hold
    • and for 5 seconds until the Wi-Fi light blinks blue.
  • Wait for one minute. Close and reopen HP Smart, and then try connecting again.
    • Computer or mobile device too far from printer Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal. Computer connected to a Virtual Private Network (VPN) or remote work network Disconnect from a VPN before installing HP Smart software. You can’t install apps from the Microsoft Store when connected to a VPN. Connect to the VPN again after finishing printer setup. Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN. Bluetooth is turned off on your computer or mobile device Location is turned off on your mobile device Turn on Bluetooth for the computer or mobile device being used to complete printer setup. For mobile devices, turn on Location services also. Bluetooth and Location help the software find your network and printer. Note: Your location is not being determined and no location information is being sent to HP as part of the setup process. Move printer properly to prevent ink leaks hp.com/support/movingsmarttank

    Page 8
    HP Smart Tank 580 All-in-One Printer manual — page 8

    © Copyright 2024 HP Development Company, L.P.

    Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries. All third party trademarks are the property of their respective owners

    *1F3Y2-90052*

    *1F3Y2-90052*

    1F3Y2-90052

    Printed in China

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